Ski / Snowboard School Resume Sample
Alexandra Vandervort
35327 Murazik Ridges,
Phoenix,
AZ
+1 (555) 484 9182
Work Experience
Ski & Snowboard School Manager
05/2018
-
PRESENT
Dallas, TX
- Excellent communication skills as well as proper telephone etiquette
- Multi task and have close attention to details
- Basic alpine and snowboard terminology
- Oversee the publishing of all written training materials/tools. E.g. teaching handbooks, online trainings, all hiring materials, etc..
- Uphold safety standards within the department and assist in processing Worker’s Compensation claims
- Adhere to and model the Company’s mission, vision and values
- PSIA/AASI Level 2 certification or equivalent
- Previous general carpentry and painting experience
- Previous experience with hand tools
Ski & Snowboard School
05/2014
-
03/2018
Dallas, TX
- Role model and bring to life the company's values of; Serve Others, Do Right, Drive Value, Do Good, Be Safe and Have Fun.
- PSIA/ASIA level 2 certification (or equivalent)
- RS leadership experience
- Basic accounting and finance skills
- Previous experience working a front line or guest facing position - required
- Be able to visually inspect passes and hear the scan gun - required
- Works well with guests of all ages / Strong interpersonal skills
- Setting and tearing down children’s race course
- High level of safety consciousness and attention to detail - required
Ski & Snowboard School Alpine Supervisor
06/2008
-
04/2014
Los Angeles, CA
- Knowledge of construction techniques - required
- Work with minimal supervision - required
- Be timely and stick to a consistent schedule - required
- Work weekends and holidays and through the end of the season
- Knowledge of Children's Attractions on Beaver Creek Mountain
- Responsible for set up of rental reservations prior to next day’s arrivals
- Ability/flexibility to work longer hours at Peak volume periods when needed
Education
Colorado State University - Global Campus
2003 - 2008
School's Degree in Communication
Professional Skills
- Advanced to expert level skiing/ snowboarding skills
- Prior experience working with children (Kids Manager)
- Language(s) Skills: Fluent English
- Scheduling instructors to fairly administer work priority status, while managing labor budgets for financial success
- Free training and support for instructors seeking further skill development and certification
- Interact with Product Sales team to manage lesson bookings while ensuring exceptional guest experiences and maximizing revenue
- Highly recommended: Instructor trainer, Supervisor Assistant or Program Coordinator in the appropriate program, or similar managerial experience
How to write Ski / Snowboard School Resume
Ski / Snowboard School role is responsible for training, finance, recruiting, purchasing, compensation, accounting, events, basic, messaging, health.
To write great resume for ski / snowboard school job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Ski / Snowboard School Resume
The section contact information is important in your ski / snowboard school resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Ski / Snowboard School Resume
The section work experience is an essential part of your ski / snowboard school resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous ski / snowboard school responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular ski / snowboard school position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Ski / Snowboard School resume experience can include:
- Lead and role model our Core Values: Serve Others, Do Right, Be Safe, Drive Value, Do Good and Have Fun
- Makes recommendations on products, including upselling and cross-selling to meet the guests’ needs and the business objectives
- Exposure to inclement weather; bending, lifting and squatting
- Responsible for overseeing and coordinating the day to day supplies and program tools for inside and outside operations
- Establish and review mutual seasonal goals and performance objectives with each pro, providing feedback and coaching
- Assist with recruiting and hiring of staff members when required
Education on a Ski / Snowboard School Resume
Make sure to make education a priority on your ski / snowboard school resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your ski / snowboard school experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Ski / Snowboard School Resume
When listing skills on your ski / snowboard school resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical ski / snowboard school skills:
- Free training and support for lift buddies seeking further skill development and certification
- Role model and bring to life the company's values of Serve Others, Do Right, Drive Value, Do Good, Be Safe, and Have Fun
- Conduct effective, upbeat and motivating meetings with staff and peers
- Establish best practices, work under pressure and prioritize tasks accordingly
- Implement guest recoveries and tactics to increase guest experience scores
- Work with counterparts in other locations and departments to provide a seamless guest experience
List of Typical Skills For a Ski / Snowboard School Resume
1
Skills For Ski & Snowboard School Resume
- Worker's Compensation reporting, facilitating mandatory safety training/clinics, incident tracking and communication
- Resolve guest complaints by utilizing guest service guidelines accommodating special requests when appropriate
- Epic Pass for unlimited skiing at Afton Alps and all Vail Resorts
- Lead on-snow staff training clinics as needed
- Resolve guest complaints by utilizing company values, and available company tools
- Utilize available resources to monitor and maintain the quality of the teaching standards of our pros
- Manage staffing levels to daily guest reservations and labor margins
- Resolve guest complaints by utilizing guest service guidelines and accommodate special requests when appropriate
2
Skills For Ski & Snowboard School Supervisor Resume
- Accommodate instructor scheduling changes that serve to increase sales and serve the guest
- Manage Workers' comp and guest liability, including necessary paperwork, procedures and follow up
- Create a climate that is fun and rewarding to work in
- Children Specialist 2 certification or equivalent (Kids Manager)
- Resort POS system, personal computer( MS Word, Excel, E-mail etc.) calculators, fax, copy machine, printers, base and held hand radio, phones, and voice mail
- Verbal communication in person, via telephone and e-mail with guests, instructors, management and other VA employees. Fluent in reading, writing and communicating in English
- Discounted Epic Passes for spouses and dependant family
- Discounts on summer golf at Afton Alps
- Discounts on food and accommodation at all Vail resorts
3
Skills For Ski & Snowboard School Manager Resume
- Advanced to expert level skier
- PSIA Level 1 certification
- Provide superior ski / snowboard instruction to guests of all ages and in all programs (Children’s, Adults, Privates, etc…)
- Follow The Resort’s etiquette guidelines while interacting with guests and respond to all guests in a courteous, professional manner. Maintain positive relations with students, parents, visitors, and general public at all times
- Seek a supervisor out when faced with a situation that is out of instructor’s realm of authority
- Oversee the day-to-day administration, management and supervision of the resort’s daily private lesson and group lesson programs
- Give guidance and delegate tasks to 2+ supervisors
4
Skills For Ski & Snowboard School Location Manager Resume
- Ensure staff members are appropriately scheduled and staff rankings are correct
- Maintain appropriate asset protection and manage inventory for teen, adult group and all private lessons
- Ensure that pay cards are accurate and promptly inputted at the end of each day
- Provide staff with feedback on their job performance throughout the winter season. Complete end of season performance evaluations in compliance with timeline given by human resources
- Maintain excellent guest and employee rapport to ensure customer satisfaction remains at the highest level possible (internal & external)
- Assist with coordination and implementation of training throughout the winter season by being a member of, and contributing to, the Educational Development Committee
5
Skills For Mountain Attractions Lead-beaver Creek Ski & Snowboard School Resume
- Perform consistent reviews of NPS data and make necessary changes to the operation as required
- Adhere to and model Vail Resorts’ mission, vision and values
- PSIA/AASI Level 2 - required
- PSIA/AASI Level 3 - required
- PSIA/AASI Level 1 - required
6
Skills For Ski & Snowboard School Alpine Supervisor Resume
- Current PSIA or USSA certification - required
- Drive our business through quality control of products, labor management and safety of employees and guests
- Understand, lead and model the company’s mission, vision and values
- Contribute to development of future strategic initiatives of the department
- Monitor and review employee performance with other supervisors and individual pros on a regular basis
- PSIA/AASI Level 1 certification
7
Skills For Location Manager, Ski & Snowboard School Resume
- Coach and counsel, motivate and develop supervisors, pros and support staff at their assigned location
- Complete supervisor performance appraisals
- Oversee maintenance of base areas, locker rooms and on hill facilities
- Ensure supervisory staff is effectively controlling instructor and support team staffing levels in order to ensure the highest quality of guest service is provided
- Safety rotation for observation purposes to review product quality and instructor performance and safety
- Staff communication to include: daily morning meetings, monthly family meetings, instructor messaging for company/department updates utilizing social media, and e-mail
- Lead family members in their professional development through ongoing communication and one on ones
8
Skills For Lunchmeister Beaver Creek Ski & Snowboard School Resume
- Drive company value and stated goal of Zero Footprint by 2030
- Licenses/Accreditations: PSIA/AASI Level 1 or 2 required
- Computer Skils: RPOS, MS Word, Excel, Outlook, Social Media, base and hand-held radio
- Other Requirements: Verbal communication in person and via telephone with guests, instructors and management is required
- Match guest needs to instructor qualities: privates and classes. Schedule instructors for the product
- Communicate with and set goals/expectations with all Family members. Conduct requisite observations, coaching/feedback sessions and complete accurate and well thought out end of season evaluations
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