Senior Administrative Associate Resume Sample
Mathias MacGyver
762 Harry Manors,
Boston,
MA
+1 (555) 181 0644
Work Experience
Senior Administrative Associate
06/2016
-
PRESENT
Philadelphia, PA
- Develop, edit and format letters, PowerPoint presentations, spreadsheets, proposals, project resumes, confirmations, mass mailings and all other client deliverables from draft stage to client-ready work
- Prepare and distribute business unit reports including recognizing trends and providing data analysis and reconciliation
- Plan, coordinate and participate in meetings, webcasts and conference calls, including scheduling and communication, maintaining information and preparing and distributing materials
- Administrative lead for an engineering organization of approximately 100 employees
- Become an expert on enterprise systems and processes with the ability to answer questions and train other employees
- Proactive in solving problems and recommending improvements in the work place and work flow
- Prepare reports; gather and interpret data; maintain databases, records, spreadsheets; update and track budgets; prepare various schedules and perform data entry, etc
Senior Administrative Associate, Claims
01/2013
-
01/2016
New York, NY
- Prepare written documents, communications, and presentation materials for meetings and presentations
- Perform a wide variety of administrative tasks, such as, documenting procedures, preparing reports, compiling data for analysis, coordinating activities, investigating and resolving problems
- Greet visitors and customers, coordinate catering for customer meetings, answer telephones, schedule appointments, and make travel and meeting arrangements
- Prepare expense reports, pay invoices, track expenditures or accounts receivable, post expenses to ledgers, balance accounts and records, etc
- File and retrieve records, folders, or other materials
- Represent organization working within parameters of administrative policies and procedures
- Assist on projects in various functional areas as assigned
- Administrative lead to entry-level employees by providing direction and acting as a resource to resolve questions and difficult situations
- Work as part of a team providing administrative support for an engineering organization of approx. 350 employees
Education
Antioch University Seattle
2008 - 2013
School's Degree in Management
Professional Skills
- Strong verbal and written communication skills. Strong proofreading skills
- Strong interpersonal skills; has a proven track record of developing and maintaining good working relationships with others internally and externally
- Advanced computer skills and demonstrated experience with office software and e-mail applications
- Proficient computer skills and demonstrated experience with office software and e-mail applications
- Working knowledge of computerized accounting system; strong mathematical and financial computational skills
- Strong communication skills both oral and written (i.e., grammar, spelling, punctuation)
- Outstanding organizational skills, including ability to manage several projects concurrently
How to write Senior Administrative Associate Resume
Senior Administrative Associate role is responsible for advanced, interpersonal, computer, microsoft, organizational, software, powerpoint, excel, automation, calendaring.
To write great resume for senior administrative associate job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Senior Administrative Associate Resume
The section contact information is important in your senior administrative associate resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Senior Administrative Associate Resume
The section work experience is an essential part of your senior administrative associate resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior administrative associate responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior administrative associate position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Senior Administrative Associate resume experience can include:
- Balance many priorities/demands effectively
- Experience organizing resources and establishing priorities
- Advanced organizational and planning skills, including the coordination of multiple activities
- Broad financial experience for effective and efficient tracking, analysis and reporting on departmental budgets and/or department analytics
- Proven track record in managing confidential and/or sensitive information in a consistently effective manner
- Demonstrated experience with processing of Visas/Passports.
Education on a Senior Administrative Associate Resume
Make sure to make education a priority on your senior administrative associate resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior administrative associate experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Senior Administrative Associate Resume
When listing skills on your senior administrative associate resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical senior administrative associate skills:
- Strong project management skills: proven abilities to effectively and efficiently manage multiple, often competing, priorities through to successful conclusion
- Strong time management & organizational skills with proven abilities to work independently and sometimes remotely from other team members
- Demonstrates ability to effectively manage all foundational activities of an experience assistant
- Strong organizational skills, detail oriented and adapts in a fast paced, changing environment
- Effectively facilitate efficient departmental operations; experience working with executive level staff
- Excellent PC skills and command with Microsoft Office products
List of Typical Experience For a Senior Administrative Associate Resume
1
Experience For Senior Administrative Associate REQ Resume
- Strong communication skills including writing, speaking, non-verbal
- Strong organizational and project coordination skills and willingness to take initiative. Displays professionalism in all internal and external endeavors
- Excellent written and verbal communication, organizational, and analytical skills
- Appropriate interpersonal skills required to interact with executive Rockwell Automation management, customers, and partners
- Answer and direct telephone calls with appropriate phone skills and discretion
- Advanced computer skills with Microsoft Office applications, e-mail and calendaring applications
- Manages multiple, complex calendars to include reducing conflicts and accommodating high priority commitments (includes catering requests)
- Provide administrative assistance to the Senior Vice President, IT & CIO to enhance his or her effectiveness, and that of the leadership team
- Prioritize and Organize Department and client meetings
2
Experience For Senior Administrative Associate, Claims Resume
- Three years experience in an Administrative Support function
- Establish and maintain strong relationships with employees in the executive offices and with other functional areas
- Typically requires 4 or more years of progressive and directly related administrative support experience
- Identify and anticipate needs of business partners and prioritize work activities accordingly
- Multi-task, prioritize and self-manage in a fast paced and matrix environment
- Demonstrates ownership, initiative and accountability
- Well-organized and efficient with strong attention to detail
3
Experience For Senior Administrative Associate Resume
- Experience/knowledge of UT System Travel rules, authorization and reconciliation/reimbursement processes
- Tracking costs and payment for meetings, budget for meetings
- Serving as back up to the front desk receptionist in their absence
- Assist EA in providing meeting support to VP, including preparing agendas and other supporting materials, occasionally attending meetings and taking notes
- Manage multiple schedules including global (US, EU) meetings, and meeting withexternal parties
- Collaborate closely with other admins in the Pharm Dev and Device Developmentareas, including backing up each other
4
Experience For Senior Administrative Associate REQ Resume
- Assists work group with report issues including template, formatting, grammar and style guide
- Assists in maintaining the Division’s information management and filing systems to allow access to reports, data and documents
- Responsibilities include extensive calendaring and meeting management
- Of time spent in relation to ownership of ongoing projects supporting the department and special projects as assigned
- Supports the training and onboarding efforts for new staff on administrative processes, systems, practices, tools, etc
5
Experience For Senior Administrative Associate, Claims Resume
- Provides back-up support to other teams as necessary, demonstrating flexibility, adaptability and positive demeanor in the face of change
- Actively participates in internal company meetings with other administrative professionals, finds ways to apply new methods of working, improvements in work processes and supports an exchange of ideas among colleagues
- Assist with coordinating calendars for Site Heads, Managers and Visitors
- Office Management activities – Office name plates, business cards, call tree maintenance, floor plan updating, Grand & Toy orders
- Liase with vendors from creation to completion of meeting
- Design and production of meeting materials
- Acts as the departmental lead on new systems, processes or compliance training
6
Experience For Senior Administrative Associate Resume
- Acts as the departmental lead on new systems, processes orcompliance training
- Responsible for training new team members on company anddepartmental administrative and general processes, systems, practices, toolsand standards
- Responsible for maintaining a fully accurate and up-to-datedepartmental roster, complete with all employee and other key departmentalinformation
- Work within the broader admin team within PTD South San Francisco to ensure aligned work practices and leverage them for peer-to-peer learning
- Work within the broader admin team within PTD South San Francisco to ensurealigned work practices and leverage them for peer-to-peer learning
- Expense report generation and processing
- Supports and assists as team member with the yearly Shareholder Meeting
7
Experience For Senior Administrative Associate REQ Resume
- Coordinate Lobbying Disclosure Act (LDA) registration
- Assist in execution of External Affairs budget (purchase orders, invoicing/payments)
- Prepares meeting minutes, notes and action items for relevant meetings
- Assist senior administrative coordinator with monthly timekeeping
- Track and manage timelines for reports and related correspondence to ensure multiple and ongoing due dates are met
- Manages the collection, filing and distribution of documents and notices
- Welcome guests and customers by greeting them, in person or on the telephone
8
Experience For Senior Administrative Associate, Claims Resume
- Assists in the coordination and implementation of special events, meetings and training
- Manage deadlines related to business planning as well as other special projects
- Manage multiple schedules with heavy calendaring of complex, often global (US, EU), meetings
- Manage multiple schedules with emphasis on heavy calendaring of complex meetings, teleconferences and WebEx's
- Handle approvals for direct reports including gXRS, OurSource, and Ariba
9
Experience For Senior Administrative Associate Resume
- Assist design engineers in getting design information into Agile
- Assist design engineers and work with Supply Chain Data Management (SCDM) in getting supplier data into Agile
- Assist design engineer in managing product structure in Agile
- Coordinates interview scheduling, office moves, office supply management and vendor communications
- Provide support during all USDS audits and inspections
- Act as the departmental lead on all compliance and training credit submissions
- Where assigned, coordinate departmental or other team meetings and manage all event planning and management activities
- Provide administrative support to the Leadership Team, Engineering, Finance, and HR functions as needed
10
Experience For Senior Administrative Associate REQ Resume
- Plan and coordinate Company functions and teambuilding activities
- Maintain a clean and organized office by facilitating improvements and upgrade
- Purchases basic office supplies using a university procard and maintain a procard log in accordance with all university fiscal policies and procedures
- Quickly gain extensive knowledge of organization being supported
- Prepare and keep up-to-date calendar for executive, working with the executive to prioritize multiple requests for time. Understand the key business drivers affecting Rockwell Automation and the IT segment to help prioritize activities
- Proactively review the executive’s calendar, to insure she/he has adequate time to prepare for and follow up on meetings
- Screen and direct telephone calls. Provide prompt, customer-oriented service to all callers and visitors
- Arrange travel and be on call to change reservations when necessary. Coordinate international travel with RA contacts and ensure passports, visas, and other travel documents are up to date and correct
- Establish and maintain successful working relationships with other associates in the executive offices and with other functional areas
List of Typical Skills For a Senior Administrative Associate Resume
1
Skills For Senior Administrative Associate REQ Resume
- Strong follow-up skills: knows how to bring open matters to successful and timely completion
- Advanced writing skills that include composition, grammar, spelling proofreading, and formatting
- Advanced word-processing and computer skills, including speed and accuracy, on Microsoft Word, PowerPoint, Excel, and Internet browsers
- Advanced problem solving and decision-making skills
- Intermediate or advanced level computer skills, including Microsoft Word, Microsoft Excel, and web page management
- Flexibility to take direction on projects from colleagues, yet demonstrates autonomy in managing time and priorities
- Executive secretarial skills/background or equivalent
2
Skills For Senior Administrative Associate, Claims Resume
- Work collaboratively, effectively and efficiently with all internal/external partners & stakeholders
- Managing the AVP’s calendar, including scheduling appointments using sound judgment to prioritize various meeting requests
- Experience in creating and editing presentation, graphics, and spreadsheets
- Good judgment and initiative in resolving problems and making recommendations
- Demonstrated success in following through and completing routine tasks and projects
- Self-starter, independently organizing & prioritizing workload in support of multiple team members and business partners
- Flexible in adapting to shifting priorities in a multi-team environment
- Where applicable, financial acumen capable of effective and efficient tracking, analysis and reporting on departmental budgets
3
Skills For Senior Administrative Associate Resume
- Proven track record of meeting or exceeding objectives &goals
- Experience supporting multiple individuals at multiple levels and be proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, etc) is required
- Demonstrated ability to apply knowledge in everyday work situations while utilizing independent judgment
- Demonstrated ability to apply knowledge in everyday work situations while using independent judgement
- Be flexible and adapt to changing work environments and priorities
- Highly skilled in interpersonal interactions at multiple levels while managing highly sensitive situations and information
- Strong understanding and adaptability to dual platforms (MAC and PC)
4
Skills For Senior Administrative Associate REQ Resume
- Experience using PeopleSoft/UTShare or similar HCM/FMS system
- Experience/knowledge of Business Expense Form preparation and routing
- High level administrative experience working with a high level of autonomy
- Experience with event planning and coordination
- Previous work experience in a chemical process or manufacturing facility
- Very skilled in writing and interpersonal communications with some ability to persuade and influence to add value to end results
- Similar experience with five or more years at UTSA or other higher education institution
- Similar experience with five or more years in higher education
5
Skills For Senior Administrative Associate, Claims Resume
- Prioritize and delegate tasks to maximize efficiency
- Use knowledge of business and priorities to proactively respond to daily issues and requests as authorized, keeping stakeholders apprised of critical issues
- Providing meeting support to the AVP, including preparing agendas and other support materials, directions, and other related logistics
- Serving as department timekeeper; processing monthly leave reporting, keeping accurate records of time sheets and leave requests
- Preparing and submitting Engineering Orders (EO’s)
- Recording meeting minutes and coordinating follow up plan and updates
- Maintaining /updating organization charts and department staffing information
- Working collaboratively with all internal/external partners and stakeholders Participating in cross-functional or other project teams
- Incorporating redline comments on models and drawings during EO review
6
Skills For Senior Administrative Associate Resume
- Streamlining and reducing unnecessary administrative or operational burdens from your manager and other team members
- Collecting and preparing information for the use in presentations/meetings, Juniper employees as well as with external individuals
- Coordinating all aspects of travel arrangements for executive staff and processing expense reports at the end of each trip in a timely manner
- Processing business expense reimbursements including local mileage
- Attaching PDF’s and STEP files to drawings in Agile
7
Skills For Senior Administrative Associate REQ Resume
- Organizing Meetings/Conferences/Workshops/Events/Social Activities
- Maintaining departmental documents (electronic and paper documents retention)
- Acting as the departmental "go-to-person" for general operational or administrative questions or other inquiries
- Assisting the assigned team in various administrative or operational activities
- Participating in cross-functional or other project teams
8
Skills For Senior Administrative Associate, Claims Resume
- Coordinating assigned aspects of event logistics and support for other special projects upon request
- Serving as back up to the Administrative Services Officer and front desk receptionist in their absence
- Providing back-up support for other department/executive administrative assistants, as needed
- Adhering to Juniper’s corporate policies and guidelines
- Perform office support functions including: answering phones, scheduling appointments, setting-up meetings, opening mail, filing and retrieving records
- Assist in preparation for meetings, including compiling and distributing pre-read, preparing PowerPoint presentations and agenda
- Follow-up on a wide range of administrative services including group training, hiring, payments and refunds
- Handle SharePoint site administration, including updating content and maintaining documents
- Knowledge of current methods and systems of bookkeeping, filing and purchasing
9
Skills For Senior Administrative Associate Resume
- Calendar management, scheduling of meetings, coordinating travel arrangements, expense report management and composing correspondence on own initiative
- Responsible for updating and maintaining the Portfolio Marketing and Pipeline Team’s internal web portal
- Position requires the ability to deal with ambiguity by anticipating and resolving versus reacting to issues and schedule conflicts
- Answer, manage main phone lines, greets and welcomes guests, processes incoming/outgoing mail, copy/fax/scan
- Works independently on complex department assignments that require judgment and initiative in resolving problems and making recommendations
- Coordinate travel, meeting and conference arrangements and ensure proper assembly and distribution of materials relating to meetings and conferences
10
Skills For Senior Administrative Associate REQ Resume
- Coordinate the student employee leadership development program through the scheduling of all student employee training
- Establishes training schedules in collaboration with the mentors and ensures each new hire is assigned their correct training for their role
- Guide or assist clients on use of software, tools and processes, including leveraging technology to solve business problems
- Proactive problem solving and decision-making within agreed upon parameters
- Precertification of patient testing, schedules patient appointments and working with EPIC program
- Understand and quickly transcribe technical terminology during meeting sessions
- Monitor, answer and/or respond to unclaimed property inquiries through portal or hotline, including facilitation and tracking of correspondence
- Manage multiple schedules including global (US, EU) meetings, and meeting with external parties
- Collaborate closely with other admins in the Pharm Dev and Device Development areas, including backing up each other
List of Typical Responsibilities For a Senior Administrative Associate Resume
1
Responsibilities For Senior Administrative Associate REQ Resume
- Strong computer skills and proficiency in MS Office XP required
- Prior experience planning, developing, and coordinating multiple projects
- Advanced partnering and negotiation skills and ability to influence others without authority
- BA or equivalent experience (at least 5 years previous senior leveladministrative experience)
- Respond to shifting priorities, in a fast paced, global environment is also required
- Strong work ethic which insists on accuracy and diligence to the assigned tasks
- Experience/knowledge of UT System Procard management and reconciliation
- Experience with Primatech PHAworks software
- Experience with Adobe Dreamweaver web page management software
2
Responsibilities For Senior Administrative Associate, Claims Resume
- Maintaining the AVP’s filing system; organizing confidential documents
- Be flexible and discreet handling sensitive, confidential and complex issues using tact, discretion and mature judgment
- Ensure all assigned work is completed on-time and without compromise to quality; fully meeting or exceeding expectations, goals and targets
- Improve work unit efficiency by streamlining and reducing administrative or operational burdens from manager and other team members
- Responsible in the oversight of the daily opening and closing of office each day, checks phone for messages and keep ample supply of referral brochures
- Maintain a positive outlook during periods of high demand
3
Responsibilities For Senior Administrative Associate Resume
- Manage the interview and onboarding process for new employees
- Orientation to team work: enjoys supporting various internal partners/stakeholders and is regarded as a "team player"
- Coordinate the onboarding of new personnel
- Ensures training is complete and appropriately documented
- Support your manager and team in coordination and ongoing management and communication with any external vendors
- Maintains a wide variety of complex academic, fiscal and administrative records and files consisting of official and confidential matters
- Coordinate and procure office supplies and equipment including computers, printers, mobile phones and hand held computers
- Manage electronic calendars, meeting schedules, travel arrangements and coordinate menu for lunch meetings
- Compile and prepare presentation materials including slides, graphs and other written materials provided by various sources
4
Responsibilities For Senior Administrative Associate REQ Resume
- Solve problems and make decisions within general parameters set by one’s managers
- Support select team members with expense reports
- Acts as the departmental "go-to-person" forgeneral operational or administrative questions or other inquiries
- Streamlines and reduces unnecessary administrative oroperational burdens from manager and other team members
- Ensures assigned team has the most current office equipmentand materials at all times and appropriate to the team's work
5
Responsibilities For Senior Administrative Associate, Claims Resume
- Supports manager and team in coordination and ongoingmanagement and communication with any external vendors
- Coordinates and schedules travel, accommodation and otherrequirements
- Complies with all laws, regulations and policies that governthe conduct of Genentech activities
- Organize, disseminate and maintain documents and information, as per dept. best practices
- Arrange, negotiate, coordinate and support meetings, events, and activitiesboth on and off-site
6
Responsibilities For Senior Administrative Associate Resume
- Organize, disseminate and maintain documents and information, as per dept. bestpractices
- Develop, implement and continuously improve department administrative workprocesses, procedures, and systems; ensure compliance with department andcompany policies
- Support of multifunctional teams developed by several senior staff members/departments
- Advanced proficiency in Microsoft Office: Word, Access, Excel; Lotus Notes; Internet; Visio; Numara Footprints
- Provide general administrative support to the VP, Government and External Affairs
- Plan and coordinate travel: create itineraries for executive visits, work with travel agency to ensure all arrangements are accurate
- Answer high volume phone lines, record messages, provide first level response when appropriate
7
Responsibilities For Senior Administrative Associate REQ Resume
- Coordinate internal (Hess OpCom, ExCom, Board) and external calendars (House, Senate, Committees)
- Assist in PAC coordination – invites, check disbursement, etc
- Research/draft policy memos and background documents
- Highlight/flag clips for various issues or specific interests
- Cover and produce summaries of congressional, administration and regulatory hearings
- Attend events/receptions as needed
- Maintain weekly agenda for GR internal meetings
- Provide administrative assistance to the Senior Vice President of Human Resources in order to proactively enhance effectiveness including professionally dealing with customers, composing correspondence, scheduling meetings, maintaining files, and handing confidential/sensitive information with discretion
8
Responsibilities For Senior Administrative Associate, Claims Resume
- Arrange travel and be on call to change reservations on short notice. Coordinate international travel and itineraries with Rockwell Automation contacts and ensure passports visas, etc. are up to date and correct
- Arrange meetings, local and offsite, ensuring that all details are appropriate (location, audio-visual equipment and network connections, materials, food and beverage as required)
- Maintain professionalism while dealing with highly sensitive, confidential employee information
- Process business expense reimbursements
- Complete annual inventory process
- Reconcile office credit cards
- Monitor the provost’s office email account
- Serving as the department’s first point of contact; communicating with internal and external constituents, ensuring the highest level of tact, diplomacy and judgement necessary at all times
- Prepare correspondence/presentations as needed
9
Responsibilities For Senior Administrative Associate Resume
- Support management with Business Administration functions
- Maintains the SVP’s calendar, scheduling appointments and meetings for the SVP, the Advancement team, and initiating meetings with prospects and donors. Makes travel arrangements and reservations for SVP and other officers as required, and completes and processes travel and expense reimbursement forms
- Initiates communications via email and mail under supervision and drafts memos. Produces a variety of complex reports and interfaces with the research and data services personnel regularly. Independently gathers, compiles and analyzes information from multiple sources
- Maintains budget records for the SVP, and organizes office files, materials and supplies
- A diligent work ethic and a sense of humor essential
- Assisting with planning and coordinating logistics for department and division-wide events and activities related to talent management, including but not limited to onboarding, training, team building, and staff appreciation
10
Responsibilities For Senior Administrative Associate REQ Resume
- Assisting with all aspects of the recruitment and hiring process including drafting job postings and advertisements, scheduling interviews, maintaining hiring matrices, conducting reference checks, etc
- Strong organization and prioritization skills with ability to multi-task
- Demonstrates ability to effectively manage PeopleSoft-related processes
- Demonstrates teamwork at the group level and acts as an effective team participant
- Demonstrates excellent knowledge of both Microsoft and Google Office Suite
- Serving as a resource for developing and proofreading communications within the division
- Coordinating assigned aspects of other special projects upon request
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