People Manager Resume Sample
Lorenzo Corkery
895 Maybelle Lake,
Los Angeles,
CA
+1 (555) 726 9008
Work Experience
People Manager
08/2016
-
PRESENT
Boston, MA
- Manage process related improvement initiatives in close coordination with functional and application development teams as well as with regional operations leaders
- Working with various teams across the Bank to help our Leaders grow and develop our colleagues
- Working with our specialist people teams to lead and deliver the people plan for your customers
- Supporting our leaders and coaching them when we need to deal with some of the tricky people issues we come across
- Working with our training colleagues to make sure we are developing our leaders so they can be the best they can be for our colleagues and customers
- Manage the matrix structure to support all parties to effectively contribute including being an expert in the roles and responsibilities of each party and how to effectively work together
- Be an escalation point for decision making on matrix conflict resolution by utilizing strong mediation
- Be a key leader in the event of crisis management or an Emergency or Accident situation
Ijp-people Manager Role-team Manager
01/2012
-
07/2016
Phoenix, AZ
- Lead in humanitarian responses in the country
- Implement key processes for business continuity of people processes and associated support mechanisms
- Lead in Health and Safety ensuring compliance is achieved and that employee wellbeing is promoted and supported by the people team and leadership team
- Has knowledge and at least 5 years of experience with the aforementioned responsibilities with a creative company
- Is organized, structured and both big-picture-savvy and detail-oriented
- Has a sympathetic and nurturing demeanor
- Is capable of multi-tasking tasks that often vary in scale and scope
- Has self-confidence and persistence, and is confident with decision making
People Manager Role-team Manager
02/2007
-
11/2011
San Francisco, CA
- Is proactive and who also completes tasks with a sense of urgency
- Has excellent interpersonal skills and written communication skills
- Has excellent computer skills, including Microsoft Outlook, Excel, Word and Oracle Taleo
- Enjoys a busy and creative environment with many personalities
- Is comfortable with fast-paced decisions and rapidly changing environments
- Feels that no administrative task is too little or too great
- Is incredibly professional on the phone, in e-mails and in person
- Is a good colleague and a team-player who wants to engage in BIG’s unique office culture
- Ideally with a retail HR background, preferably supermarket
Education
Utah State University - Orem Education Center
2003 - 2007
Bachelor's Degree in Human Resources
Professional Skills
- Effective Communication skills (both written and verbal). Good Analytical skills
- Excellent relationship building skills to promote interaction and cooperation
- Demonstrably strong mediation, conflict management, influencing and negotiation skills
- Strong project management skills and success in managing large-scale cross-functional teams
- Excellent cross-cultural understanding and language skills
- Excellent communication skills to manage even difficult stakeholders
- Excellent communication skills, highly personable with a flexible and mature approach
How to write People Manager Resume
People Manager role is responsible for interpersonal, reporting, training, facilitation, negotiation, payroll, retail, finance, database, mac.
To write great resume for people manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For People Manager Resume
The section contact information is important in your people manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your People Manager Resume
The section work experience is an essential part of your people manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous people manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular people manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative People Manager resume experience can include:
- Conducting investigations and partnering with internal counsel to assess the company’s exposure to potential claims involving terminations, complaints, harassment and discrimination allegations
- Outstanding communicator with strong influence skills & ability to build trusting relationships
- Strong influencing, consulting and project management skills
- Excellent interpersonal and stakeholder relationship management skills
- Good experience within Learning and Development
- Superior communication skills across multiple channels being mindful of cultural considerations
Education on a People Manager Resume
Make sure to make education a priority on your people manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your people manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in People Manager Resume
When listing skills on your people manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical people manager skills:
- Demonstrated strong interpersonal skills and effective working relationships
- Effective and Accurate reporting skills
- Well developed and proven analytical skills sufficient to analyze complex data and make sound conclusions
- Strong leadership, people management and client management skills
- Strong written and communication skills with the ability to work cross functionally
- Proven experience managing large teams directly, (successful vendor relationships), internal customer relationships
List of Typical Experience For a People Manager Resume
1
Experience For Ijp-people Manager Role-team Manager Resume
- Ensures RFC’s adhere to the formal Change Management process complies with audit and SOX. Review of submitted change requests for completeness, integrity and compliancy with process requirements
- Experience as HR generalist and/or business partnering experience
- Setting appropriate context when assigning work to ensure that individuals' roles support Finance’s priorities and goals
- Hands-on experience in managing Data Conversion projects
- Liaison with Order Management team(s) and Business Stakeholders in assessing needs for various business functions
- Accountable for the service output and service levels of the team, including continuous improvement
- Periodically review and audit processes according to the pre-determined goals identified
2
Experience For Ijp-people Manager Role-group Manager Resume
- Assist team in identifying reports that are needed by the department and escalate through implementation
- Own accountability by being able to help teams’ troubleshot issues on projects
- 33 days paid annual leave (including bank holidays)
- In-depth knowledge of Trust / Fund Accounting as per the UK & Ireland statutory guidelines
- Involve and execute Trust Accounting activities in partnership with the onshore teams, external agencies with timely closure
- Ensure timely publishing of management reports- RAG reports, Dashboard, KPI
- Actively contribute and lead Projects and do multitasking
- Own accountability by being able to help the teams troubleshoot issues in projects on both technical and business side
- Responsible for handling remote client and SLA management
3
Experience For People Manager Role-team Manager Resume
- Daily/ weekly SLA monitoring and discussion
- Work with Transition managers during migrations
- Own accountability and support team members in troubleshooting the issues on any project
- Adherence to process model & Delivery Methodology for the project. Managing customer service
- Responsible for driving Process Improvements and ensure results from those with focus on timelines and quality
4
Experience For Regional People Manager Resume
- Identify and manage issue resolution including escalation as needed
- Manage the performance appraisal process and support the PPL & FIN Manager and Line Managers in creation and running of Performance Improvement Plans
- Analyse HR data and metrics and provide insight reports to leadership teams to inform decision-making
- Oversees all compensation programs, including salaries, benefits, and bonuses
- A covering letter and resume
- Written responses addressing the targeted questions (max. 2 A4 pages)
- Manage Protect and Enable teams responsible for implementing DevOps practices, production readiness, and compliance for MasterCard Core applications
- Conducts regular 1:1 with direct reports covering Performance Management and other people related discussion items
- 3 Performs a quarterly performance evaluation of all direct reports and propose a rating for the annual calibration exercise
5
Experience For Ijp-people Manager Role-assistant Manager Resume
- 5 Responsible to train and mentor new members of team and lead the training if there are new process to be implemented
- Ensure smooth transitioning of tasks Inter and Intra COE
- Maintains working relationships with peers and staff
- Read and understand Data Mapping Document
- Write Data transformation using Informatica
- In-depth knowledge of Trust / Fund Accounting and financials as per the UK & IRE GAAP
6
Experience For Ijp-people Manager Role-project Manager Resume
- Desirous to have someone with a HR outsourcing domain knowledge like Defined Benefits and Health and Welfare
- Identify and analyze options to recommend business process enhancements to close gaps/increase efficiency/reduce costs
- Provide project leadership for the Order Management team by organizing project teams, creating project plans and project oversight from inception through implementation
- Assist Order Management project team members with process issues related to the Order Management systems by investigating problems and developing detailed suggestions for resolution of issues
- Has overall ownership of all process documentation for the Order Management functions
- Produce and deliver annual business plan of major initiatives with input from key stakeholders
7
Experience For Ijp-people Manager Role-project Lead-information Technology Resume
- Identifies internal client needs and streamlines business solutions
- Project manage a portfolio of clients on valuations/conversions or any other service offered from India AS-W Interpret, determine and implement client-specific project modifications necessary to ensure completeness. Help project teams to understand North America team’s guidelines on ongoing work
- Manage your DRs to define and guide for the procedures/policies/timelines/quality for process · Responsible for delivery of SLA along with improved quality and timelines
- Adherence to new SORP (statement of recommended practice) guidelines support the external / statutory audits with zero audit observations
- Review performance against goals and take corrective measures as required
- Client communication and review
- Involve and execute monthly, quarterly, semi-annual, annual O2C activities with timely closure
- Manage communication and reports to stakeholders
8
Experience For Senior People Manager for Operations & Manufacturing Resume
- Delivery of work with quality with acceptable standards
- Help define, implement and institutionalize metrics
- Preparation of daily/ weekly performance dashboards
- Adherence to Process Model
- Workflow analysis & Process Improvements
- Provide resolution to issues raised by the employees within the defined SLA
- Take accountability for project, process and people
9
Experience For Ijp-people Manager Role-process Manager Resume
- Reward and recognize the right talent within the team & various employee engagement initiatives for the assigned shop viz; R&Rs, One on ones and so on
- People Management and Project Management
- To do regular 1-O-1s & feedback session
- Monitor and reduce Absenteeism and attrition
- Ensure Service Level Agreements for the teams are met
- Manage day to day interactions with the clients, Client Communication and Quality Review
10
Experience For PM / People Manager Resume
- Close coordination with the client to ensure all issues are reviewed and closed on a timely manner
- Drive cross CSG initiatives where assigned
- Develop & manage communication plans with stakeholders aimed at improved collaboration
- CIPD Qualified · ·
- Good working knowledge of current employment law · Substantial generalist HR experience · Strong understanding and respect for confidentiality · Action orientation – demonstrate a readiness to make decisions, take the initiative and originate action · Thrives in a fast paces, challenging environment
- Manage Defined Benefits/H&B Implementation/Ongoing projects - Data Conversion, Data Mapping, Creating Standard Data Layout, Requirement Analysis
- Delight the customers (viz. Client Services teams)
- Partner with senior leadership to develop innovative people strategies to address business opportunities
List of Typical Skills For a People Manager Resume
1
Skills For Ijp-people Manager Role-team Manager Resume
- Strong knowledge of Testing Skills & knowledge of QA approach
- Leadership skills, able to drive performance, motivate and create a high performing team and identify future talent/succession
- Communicate effectively with onshore counterparts
- Negotiation & Facilitation skills to deal with delicate issues properly
- People / Interpersonal skills
2
Skills For Ijp-people Manager Role-group Manager Resume
- Communicate effectively & collaborate with stakeholders
- Strong experience in KT and transitions in BPO industry
- Prior experience in Siebel Requests Management and improvements and knowledge of NICE tool preferable
- Prior PA/Secretarial experience at a senior level
- Solid experience in Human Resource compliance and processes
- Interact and communicate effectively with mid and senior level management in all departments
- Apply technical and business knowledge to effectively support MasterCard Core Switching applications
- Strong business partner experience across multiple client groups and geographies where applicable
- Experience in developing relationships in a partnering operating model and working with specialist people teams to deliver change programmes and improvements
3
Skills For People Manager Role-team Manager Resume
- Evidence of championing and leading change and inspiring others to accept change
- Experience of working within a busy HR or training department during a significant period of change
- Strong developing relationships & working with all levels in an organization
- Experience of working within fast paced environment such as leisure or hospitality industry
- Very strong knowledge on managing SLAs
- Very Strong Programming and SQL Knowledge
- RBBW accounting experience would be considered an asset
- Experience in Accounts Payable/Accounting area,
4
Skills For Regional People Manager Resume
- Skilled at training delivery and facilitation
- Experience in managing complexity across geographies and hierarchies
- People management experience including annual appraisals, performance management, disciplinaries
- Previous experience of creating new starter/induction plans
- Strong working knowledge of employment law across a broad range of ER disciplines
- Experience of delivering through a remote team
- Active participation in Change Lifecycle process. Process Request for Change (RFC’s) including validation, review, verification and closure
- Experience of leading people development initiatives at strategic level
5
Skills For Ijp-people Manager Role-assistant Manager Resume
- Remain highly effective in changing business circumstances
- Significant HR technical knowledge and experience preferably within a logistics or manufacturing environment
- Strong knowledge of SDLC, STLC
- Excellent hold on MS Office suite (especially in Excel & PowerPoint)
- Process driven with excellent attention to detail
- Priorities tasks and delegate to others
- Leadership experience in the professional services industry and in Matrix structured organizations
- Demonstrated ability to manage and guide front line managers across multiple shifts
- Experience in a generalist business partner role
6
Skills For Ijp-people Manager Role-project Manager Resume
- Demonstrably passionate about employee engagement with proven successes in delivery of engagement programs
- Highly approachable with a strong and customer centric mentality
- Future focused approach with proven ability to successfully drive change
- Experience within airline operations environment
- Experience in overseeing multiple projects / initiatives concurrently
- Experience working with leadership teams to execute business strategy and manage change
- Managing a team of 6 – 8 Analysts / Sr Analysts to achieve people satisfaction targets.Counselling, monitoring, motivating team members
- Working knowledge of the Bank’s financial reporting systems and processes
7
Skills For Ijp-people Manager Role-project Lead-information Technology Resume
- Solving complex issues and providing support to the team in terms of execution of Tasks
- Updating process documents and sharing the same with all the stakeholders
- Understanding of Consumer Personal System org andconsumer/retail business
- Understanding of PLC (product development lifecycle process)
- Identifying area’s and help increase Business penetration
8
Skills For Senior People Manager for Operations & Manufacturing Resume
- Working with project team members to produce standard procedure/documentation
- Ensuring Compliance of all internal and on shore policies
- Managing Delivery. Daily Work Management and Distribution
- Conducting One-O-Ones and team meetings with the team
- Sound knowledge of accounting and reporting techniques, including costing and charge back mechanisms
9
Skills For Ijp-people Manager Role-process Manager Resume
- Provides coaching on the technical accounting areas to AP staff
- Have a real impact at a fast-growing start-up revolutionising the food delivery space across the globe
- Responsible for mentoring and leading a group of front line managers or a team directly on client deliverables in a transactional and project based environment
- Responsible for driving initiatives within the group and ensuring results with a confined focus on timelines and quality
- Support business managers in making resourcing decisions
10
Skills For PM / People Manager Resume
- Project Reporting and Training
- Responsible for mentoring and leading a team of analysts across different shifts
- Responsible for mentoring and leading a team of analysts, colleague development & engagement
- Assist with designing and implementing of People Policies and procedures
- Serves as internal consultant for management team on matters pertaining to hiring/promotion/demotion/termination
- Own the country organizational structure and have oversight including being the approver of all country headcount replacements
- Total work experience, preferably in an outsourced / off shored Industry with a relevant experience in managing a team of IT and ITES Projects for at least 3-4 yrs
List of Typical Responsibilities For a People Manager Resume
1
Responsibilities For Ijp-people Manager Role-team Manager Resume
- Willing to relocate within the US for future opportunities
- Coach managers and/or employees on people related issues including performance, terminations, career development, team development and talent management
- Act as the subject matter expert for departments across the HR spectrum, involving centres of excellence personnel as required to supplement own support
- Manage a diverse and global team of resources to include senior level SMEs within Core Switching
- Comfortable with regular travel and a flexible approach to weekend working (our busiest time)
- Work with senior management to develop ways of driving up engagement
- Take ownership of driving down attrition and absenteeism
- Provide strategic people business support for the St. Louis Brewery
2
Responsibilities For Ijp-people Manager Role-group Manager Resume
- Develop the capability of the People team to future growth
- Provide guidance on various aspects of employment law, employee relations, labor relations, Diversity & Inclusion, policy interpretation and disciplinary procedures
- Drive and support talent strategy and performance management processes
- Collaborate with business leaders to solve complex organizational challenges, with a focus on developing and executing strategies to help recruit, onboard, retain, develop, and compensate talent
- Experience with talent management, retention, rewards, and employee relations - as well as a general familiarity and curiosity for a wide range of HR policies, practices, and trends
- Continuously enhance the employee experience in line with Cathay Pacific’s strategy and lead by example in accordance with Cathay Pacific’s core values
3
Responsibilities For People Manager Role-team Manager Resume
- Provide consultancy and coaching service to department heads and individual team members on people related issues
- Assist the PPL & FIN Manager and department heads with the succession planning and talent management
- Support Head Office and other Outports on projects as required
- Manage staff recruitment and selection processes
- Ensure compliance with local legislation as well as with Health & Safety regulation
4
Responsibilities For Regional People Manager Resume
- Work with departmental / country leadership teams to support strategy execution and change management activity
- Build and manage relationships with business leaders in pursuit of exploiting opportunities and solving problems, partnering accordingly on solution implementation or recommending appropriate means for doing so
- Support departmental communications activity, in collaboration with the Internal Communications and Engagement Team
- Identify HR internal or external resources (CoEs, Global Business Services, consultancies) as required to address business challenges
- Technical depth in multiple areas of HR
- Manage difficult situations with tact and diplomacy; multi-task in a fast-paced environment; and maintain confidentiality is critical
5
Responsibilities For Ijp-people Manager Role-assistant Manager Resume
- Develops policies and procedures and communicates to employees
- Recommends and programs and practices to be implemented organizationally in line with organizational strategy
- Plans, coordinates and directs the recruitment of staff
- Maintains HR dept budget
- Directs performance management system
- Maintains moral and ethical standards for managerial decisions
6
Responsibilities For Ijp-people Manager Role-project Manager Resume
- Drive the overall country people strategy linking them global people initiatives to deliver improvements in the employee experience and strong Human Resource support
- Advise and guide the line managers to make sound and thoughtful people decisions supported by professional Human Resource advice
- Be accountable for the overall people cost budget and headcount approvals for the country
- Lead the local people team to ensure an approachable, efficient and expert service as well as provide personal and professional development to people team members and build a positive working environment for the team
- Provide clear goals and objectives and role model performance management with own team
- Advanced knowledge of PC and bank applications
- Leadership, team-building and motivational skills to build and sustain forward, service oriented teams capable of meeting and exceeding the expectations and targets of various client groups
- Class C driver’s licence with the capacity to travel for TAFE NSW business purposes as required
7
Responsibilities For Ijp-people Manager Role-project Lead-information Technology Resume
- Extensive knowledge of Caseware, WICM applications
- Graduate from a reputed institution in any stream
- Graduate from a reputable institute in any steam
- Confidence in front line, face to face management
- Competent with Microsoft Office (Word / Excel)
- Knowledge of EASA / AIMS
- Lead Business Operations efforts (speed to resolution, bridging the gap between business partners, developers, SLA management, and key support teams. Lead activities for Continuous Delivery / Continuous Improvement, automate existing technical processes, enhanced monitoring, and identify efficiencies for Core Switching applications
- Manage, implement, enhance, and enforce consistent company and department Business Ops practices
8
Responsibilities For Senior People Manager for Operations & Manufacturing Resume
- Background in Dev Ops practices a distinct advantage
- Background in automation a distinct advantage
- High energy and ability to influence others
- Preferably hold a retail HR background in a fast paced, multi site environment
- To reside in Eastern Scotland or within a reasonable commute
9
Responsibilities For Ijp-people Manager Role-process Manager Resume
- Analyse commercial data and spot trends in order to drive business improvement through people
- General SW and HW expertise across a diverse portfolio
- Global people management capability
- Guide to apply for a position in TAFE NSW
- High emotional intelligence and the ability to influence stakeholders at all levels of the business
- Practical expertise in all areas of Human Resources
- Manager on duty responsibilities
- Decisive actions. We don’t like to wait.It’s in our DNA to move forward. So it only makes sense that we don’t jam the company with lots of layers. We make things happen. Quickly
- Work within a highly motivated and inspirational team
10
Responsibilities For PM / People Manager Resume
- Create and sustain a high-performance culture within a small group of financial analysts
- Provide guidance and technical support to staff to ensure the proper treatment of financial transactions
- Deliver on the core accountabilities of People Managers by creating a positive work environment; selecting the right people; setting business context and priorities; managing performance and providing feedback and guidance; building employee capability
- Managing performance by providing fair and accurate formal and informal feedback, identifying and removing obstacles to performance and by explaining how performance expectations align with Finance/business priorities
- Creating a positive work environment and being an effective role model by championing CIBC's mission, vision and values
- Hiring the right people in the right jobs to align individual capabilities with job requirements and Finance goals
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