Mgr Training Resume Sample
Kelley Kuhic
22995 Emerson Plaza,
Los Angeles,
CA
+1 (555) 436 0002
Work Experience
Senior Mgr, Training
03/2016
-
PRESENT
Houston, TX
- Effectively troubleshoot questions and issues within the Product to meet each individual customer’s needs
- Demonstrated leadership ability to develop and deploy new and innovative development processes, tools and/or training
- Advanced project planning and project management skills
- Demonstrated ability to create and evolve processes/programs to meet organizational needs
- Demonstrated ability to lead effectively in a matrixed team environment with minimal supervision
- Demonstrated ability to motivate, collaborate and drive culture change through influence
- Demonstrated ability to coach others through development planning process
- Maintain a high level of personal confidentiality, integrity and strategic orientation
Mgr, Training & Develop
02/2013
-
01/2016
Dallas, TX
- Supervisory experience in a learning delivery environment
- Demonstrated project and business management capabilities to maintain established budgets, timelines, requirements, manage contracts, and ensures execution within approved parameters
- Leadership responsibilities include supervision, coordination, scheduling, training, and managing of contractor personnel supporting the LTP program
- Ensures adherence to Company and Site Policies, practices and procedures appropriately using authority to conduct or recommend associate disciplinary actions accordingly
- Maintains current knowledge of and enforce all Company, Program, and Site Manager directives, memoranda, policies, and procedures
- Participates in the recruiting/new hire processes
- Coordinates the preparation, review and consolidation of client information systems, budgets, acquisitions and business plans
- Provides assistance for proposing, implementing and enforcing policies, standards and methodologies
Mgr Training
03/2007
-
12/2012
Los Angeles, CA
- Collects data, prepares and submits administrative reports as required in a timely manner
- Responsible for implementation and maintenance of Standard Operating Procedures (SOP’s), Work Instructions, Job Hazard Analyses (JHAs), and Work Plans
- Assists Program and Site Management with associate complaints and investigations for resolution of issues
- Monitors and ensures labor and fringe hours’ accuracy for associates through an electronic timekeeping system
- Establishes and maintains associate files, rosters, and training records
- Develops work plans/schedules in order to meet contractual requirements as defined in the Statement of Work (SOW)
- Designs and prepares training scenarios
Education
California State University, Northridge
2003 - 2007
Bachelor's Degree in Automotive Technology
Professional Skills
- Strong analytical, writing skills Strong MS Office Skills Experience/sensitivity with diverse cultures
- Excellent written and verbal communication skills; strong interpersonal skills; active listening and a collaborative work style
- Proven project management & problem solving skills. Highly effective writing and interpersonal communication skills
- Significant classroom training experience, on procedure training, consultation, business-to business (B2B) and selling skills is desired
- Strong leadership skills and high learning agility are required to focus on results, change management, collaboration, problem solving, talent and engagement
- Strong Microsoft Office skills including Outlook, Word, Excel and PowerPoint
- Skills Assessment Test (MSAT) & (SAT) – for experienced lineman/journeyman
How to write Mgr Training Resume
Mgr Training role is responsible for training, interpersonal, design, microsoft, leadership, research, credit, integration, security, planning.
To write great resume for mgr training job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Mgr Training Resume
The section contact information is important in your mgr training resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Mgr Training Resume
The section work experience is an essential part of your mgr training resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous mgr training responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular mgr training position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Mgr Training resume experience can include:
- Good interpersonal, networking, and social skills
- Demonstrated skills in organizing and delivering sales data
- Results-driven team player. Proven skills in leadership through influencing, project management and people management
- Effective Presentation Skills and a professional communication style applied to varying audiences; ability to quickly and concisely get points across
- Strong collaboration skills across multiple functional departments
- Outstanding written and verbal communication skills with the ability to present views and data in a clear and compelling manner
Education on a Mgr Training Resume
Make sure to make education a priority on your mgr training resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your mgr training experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Mgr Training Resume
When listing skills on your mgr training resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical mgr training skills:
- Excellent interpersonal skills with the ability to develop strong relationships with customers and co-workers
- Proven project management capabilities; strong analytical and problem-solving skills
- Excellent verbal and written communication skills, with a demonstrated ability to communicate clearly and professionally
- Demonstrated excellence in group facilitation skills
- Prioritizes and completes monthly credit reviews (CCR /BBTR/BRR assessment) appropriately, balancing client needs and high risk situations effectively
- Strong communication skills and ability to work with subject matter experts and other key stakeholders
List of Typical Experience For a Mgr Training Resume
1
Experience For Mgr, Training & Develop Resume
- Demonstrated evidence of negotiation and effective project management skills
- Strong interpersonal skills with positive attitude and ‘can do’ orientation
- Maintaining and improving IT skills and knowledge to keep pace with industry changes
- Remain current in respective functional skills
- Scope and effectively manage multiple projects concurrently, from inception to completion
- Valid passport and driver’s license issued by the state/province in which the individual resides and a good driving record is required
- Participating in agency new software implementations, providing effective training to maximize use of specified software
2
Experience For Mgr, Training & Development Resume
- Experience assessing competency gaps and implementing resources to quickly accelerate necessary leadership, professional, or technical development
- Possess experience and proficiency with regard to military rotary wing aircraft qualification training
- Work directly with senior executives and HR peers to design and lead programs that build a strong and diverse talent pipeline for key roles
- Proven ability to build client relationships at multiple levels of the client’s organization
- Proven ability to identify, evaluate and resolve problems and areas of continuous improvement
- Proven ability to work with minimal management direction and can perform work responsibilities with remote manager
- Able to demonstrate how past educational presentations were created and delivered to customers, peers and prospects with measurable results
3
Experience For Senior Mgr, Training Resume
- Developing an extensive working knowledge of TeamWorks Travel and Expense (Concur Technologies) and other software as adopted by SAO
- Maintaining standards and meeting prescribed deadlines
- Assisting in maintenance of Training Statistics where necessary
- Becoming proficient in use of new technology adopted by SAO
- Develop, facilitate, and teach new hire training content and ongoing sales training classes
- Involves team members with interviewing and recommending key subordinate staff, and approves the hiring, promotion, and transfer of subordinates
- Provide coaching and mentoring to the maneuver brigade commander and staff
- Provide a tailored program to prepare the brigade for operational planning to assist the leadership in meeting their rotational requirements
- Executes virtual, constructive, and gaming workstation commands during CPXs
4
Experience For Senior Mgr Training & Developmnt Resume
- Create and conduct training programs that support achievement of various industry ratings, including Forbes’ Star and AAA Diamond Award ratings
- Communicate regularly with upper management to identify training needs and align training with the company’s strategic plan
- Lead and direct a training administrative team in all matters pertaining to cost, schedule and performance
- Manage technology systems related to the learning center and course delivery including system upgrades and maintenance
- Successfully leading and managing teams
- Successfully leading and managing projects
- Lead selected, strategic teams through essential start-up and chartering exercises; institutionalize the foundations for high-performing teams
- Manage provisioning of training materials and equipment
- Familiarity with TRADOC Regulation 350-70, the Army Learning Model, Terminal Learning Objectives and the ADDIE process
5
Experience For Senior Mgr Training & Quality Resume
- Empowers team members to be responsible and make decisions pertaining to their assigned learning center's day-to-day work activities
- Deep knowledge and ability with e-learning tools and blended learning methodologies
- Reinforce training/education in all product seminars and it’s relation to the service business
- Travel 80% or as necessary to meet the training objectives and business needs of key accounts
- Protect the confidentiality of all training files, documents, and employee information under their immediate control
- Participate in staff selection, training, evaluation and feedback
- Responsible for ensuring all events are delivered on time and on budget
- Responsible for overall management and performance of the learning center
6
Experience For Mgr-training Resume
- Manage and report on financial performance of the learning center and related projects
- Interface with other Raytheon Professional Services training administrative leads to ensure adherence to common processes and metric generation
- Develop and deliver sound, persuasive business cases for change that result in leadership action; communicate clearly and concisely to varying audiences
- Coordination of metrics and reporting for GTDOE and interface with WFI
- Works under the direction of the LTP Team Lead
- Executes developed procedures for the collection, analysis, and display of rotational training data at the National Training Center (NTC) to include providing final AAR for the BCT at the end of LTP
7
Experience For Facilities MGR Training Development Resume
- Conducts analysis, provides feedback, reviews, edits, and approves Unit Take Home Packages (THPs) for home station use at the end of each LTP event
- Executes developed procedures for the collection, analysis, and display of rotational training data at the National Training Center (NTC) to include providing input and assistance with AARs
- Ensures compatibility of Tactics, Techniques and Procedures (TTP), Rules of Engagement (ROE), and emerging missions and actions through coordination with in-theatre units
- Assist in the design and development leader’s guides, participant workbooks, collateral, and audio-visual programs. Maintain awareness of trends in presentation methods and equipment (example: CD-ROM) and how they can be applied to the Vichy business
- Complete seminar tracking/recap reports after each seminar, reporting on attendees’ performance, budget details etc
- Initiate needs analysis for new and existing training programs with end users. Present recommendations and strategy to Director
- Ensure contents of existing and new training programs coincide with Vichy and La Roche Posay objectives, i.e. change in product positioning, focus products, price increases, product name/description changes, selling strategies, etc
8
Experience For Mgr, Training Resume
- Computer literate in PowerPoint, Excel, MS Word, Acrobat
- Develops the structure and content of the company’s customer training programs to include customer business rules and company policies or desired procedures around Technology Solutions suite
- Develop, coordinate, market and conduct (as necessary) divisional training based on the strategic needs of the division
- Develop and oversee upward mobility training programs for division to promote career growth
- Manage, customize and implement guest service programs specific for the division to be consistent with MGM National Harbor’s service philosophy
- Liaise with Safety to ensure compliance with OSHA safety regulations
9
Experience For Senior Mgr, Training & Development Resume
- Partner and consult with department leaders to ensure division and department training materials, SOPs and other training tools are up-to-date and utilized effectively
- Train, monitor and reinforce standards and training accountability
- Monitor staff’s learning via checklists, self and peer discussions and observations. Strategic planning and development of tools to aid in accountability for the student’s learning achievements
- Work closely and efficiently with all other departments, particularly Human Resources in areas
- Utilize Train the Trainer (T3) techniques
- Providing software application training using a variety of delivery methods including web-based and classroom training to both external customers and internal staff
- Testing new releases of software
- Assess and forecast project issues and develop resolutions to meet productivity, quality, customer satisfaction, goals and objectives
10
Experience For Mgr, Training Delivery Resume
- Management project teams’ daily activities
- Demonstrated experience with business requirements, budgets, resources, customer relationships, management reporting, proposal development, and support of business development activities
- Team oversight including participation in staff selection, training, evaluation and feedback
- Build leadership capability by 1:1 coaching of emerging, mid-level, and senior leaders
- Manage and drive the annual succession planning process, talent reviews, and high potential identification across the IDS business
- Flexibility for local and/or overnight travel as required (up to 25%)
- Management of the team’s day-to-day activities
List of Typical Skills For a Mgr Training Resume
1
Skills For Mgr, Training & Develop Resume
- Provides Adjunct /Assessor training to assess critical skills are met during hiring processes
- Demonstrated experience with business requirements, budgets, resource planning, customer relationships, and status reporting
- Demonstrated experience leading employee training programs
- Professional experience in applied organizational effectiveness and change management, including leadership in large, complex, global organizations
- Effectively assess staff-generated training materials and provide constructive feedback and guidance
- Aviation-related subject matter knowledge, professional experience, or training experience (pilot, aircrew, maintenance technician, air traffic control, etc.)
- Demonstrated experience with leading guest service initiatives
- Responsible for ensuring employees are performing effectively, efficiently and are fully utilized
- Effectively influence business leaders to implement training that drives business performance
2
Skills For Mgr, Training & Development Resume
- Facilitating “power hour” classroom sessions to provide the backdrop for hands on experience analysing credits
- Experience in coaching, mentoring or delivering technical training
- Evaluates the effectiveness of training programs using a systematic approach to training, and in accordance with the organization's criteria
- International teaching or training experience, preferably in Muslim cultures
- Qualified EOD Operator/Senior Combat Engineer with experience training and conducting operations in the Middle East (Afghanistan or Iraq)
3
Skills For Senior Mgr, Training Resume
- Previous experience working with/using interpreters
- Combat experience with any of the following; EOD, counter-IED programs, route clearance, or combat engineering
- Experience in all war fighting functions and their roles supporting combined arms maneuver and wide area security
- Experienced in building client relationships at multiple levels of the client’s organization
- Experience establishing talent programs outside the U.S
- Experience with training administrative systems such as Service Now, MS Project, Cvent MeetingSmart or comparable management systems
- Professional experience in needs assessment, design, development, delivery and evaluation of learning initiatives
- Valid Driver's License and ability to maintain post driving privileges
4
Skills For Senior Mgr Training & Developmnt Resume
- Experience teaching aviation-centric language subject matter and concepts
- Experience teaching in operational military environments
- Experience working on a staff with CIED or EOD task force divisions
- Knowledge of the combat training center mission and methods, preferably NTC experience
- Automotive service industry experience in the service operations of a dealership or independent automotive shop
- Demonstrated tactical planning, critical thinking
- Experience in a consultative role
- Build strong relationships and center of influence
- Experience working and managing employees in a customer service environment
5
Skills For Senior Mgr Training & Quality Resume
- Assist in creating effective development plans for high potential leaders through 1:1 coaching discussions and application of leadership assessment tools
- Monitors all LTP training reports to ensure efficient and effective training is provided to all LTP customers
- Create effective development plans for high potential leaders through 1:1 coaching discussions and application of leadership assessment tools
- Accelerate new external leader transitions by leveraging proven onboard practices
- Ensure consistency and effectiveness of divisional policies and procedures and updates on a regular basis
- Assisting in reviewing, editing and maintaining training materials and other documents as required for SAO
- Assisting with delivery and development of life cycle training programs that certify ongoing position growth within the company
- Developing mechanisms for monitoring project progress, interventions and problem solving with program managers, line managers, and customers
- Developing mechanisms for monitoring project progress, interventions and problem solving with project managers, line managers, and clients
6
Skills For Mgr-training Resume
- Reviewing and approving trainees’ work
- Working collaboratively with CFS VP’s to ensure the value of the program is understood and VP’s/CAM Interns leverage the opportunity
- Organizing with Directors to obtain suitable deals and provide opportunities for interns and shadow CCAs and CAs as appropriate (where applicable)
- Maintaining current and future course offerings to improve the technical knowledge of employees and to satisfy the demand for advanced training
- Tracking, process improvement identification, program launch activities and quality controls
- Understanding of financial statements such as budgets and P&L statements
- Developing roadmaps and strategies related to talent systems and processes
7
Skills For Facilities MGR Training Development Resume
- Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations, etc.)
- Demonstrable history of taking initiative, anticipating challenges and implementing solutions
- Establish formalized on-boarding training plans for individual positions; set up training schedules for employees; perform follow-up on all new employees
- Accept tasking and guidance from the ELT Program Manager (PM) while working independently with limited supervision, to fulfill training requirements
- Analyzes, designs, develops and implements training programs as well as supporting training material
8
Skills For Mgr, Training Resume
- Knowledge of learning industry, training administration, classroom logistics
- Determine implementation plans, schedules, resource needs, and supporting logistics for delivery of training initiatives
- Prepares operating and capital budgets for the regional areas of responsibilities
- Approves expenditures of regional training center operations
- Balance big picture, strategic thinking with tactical implementation
9
Skills For Senior Mgr, Training & Development Resume
- Flex work hours in order to provide training within a 24/7 operation
- Translate floor processes into documented training materials
- Senior NCO or higher serving in a Leadership position of unit deployed to the Middle East (Afghanistan or Iraq)
- Detailed knowledge of training processes to include operational, tactical, staff and leadership programs
- Involvement with training Afghanistan military forces
- A thorough understanding of US and coalition military organizations, roles and missions
- Knowledge of computer operations to include Microsoft Office applications, Windows Operating System
- Successfully manage remote teams
10
Skills For Mgr, Training Delivery Resume
- Be effective in a highly-matrixed environment, to effectively collaborate and communicate with the key stakeholders in the business, Operations, learning organization; team player
- Knowledge with e-learning development software
- Knowledge/certification in Hay, Hogan, and similar assessment tools
- Strong background designing learning solutions and leading development activities across a variety of media modalities including eLearning, VCT, ILT, Micro-learning and video
- Capable of identifying, diagnosing, and analyzing problems and formulating recommendations, solutions and alternative methods
- Capable of utilizing investigative/fact finding processes
- Able to read, write and speak fluent English
- Include but are not limited to the wear of body armor and helmet Personal Protective Gear, unassisted lifting and carrying of duffle bags not exceed the weight of 70 lbs per piece, and the unassisted movement over uneven terrain
List of Typical Responsibilities For a Mgr Training Resume
1
Responsibilities For Mgr, Training & Develop Resume
- Participate in annual planning with customer to set strategic objectives, improvement plans, faculty planning, and scheduling
- Assess and forecast project issues and develop resolutions to meet productivity, quality, client satisfaction, goals and objectives
- Work with peers at corporate and across Raytheon to identify and rotate talent based on deep understanding of the individual’s aspirations, development needs, and suitability
- Educate HR business partners on Raytheon’s Talent Development programs and philosophy to ensure optimal program understanding and effective use of processes and practices
- Strong Talent Development /Human Resource experience, including demonstrated experience delivering talent development programs in group and 1:1 formats, experience with succession planning processes, coaching, and project management
- Client interface, business development, strategic planning, and integration of activities across customer sites, project strategy, resource and staffing plans, team leadership, schedule management, profit and loss, performance assessment, and project control
- Management of project team including staff selection, training, evaluation, and disciplinary actions
- Manage the financial processes for the program and work closely with customer and Raytheon
2
Responsibilities For Mgr, Training & Development Resume
- Ensure customer reports are accurate and provided in a timely manner
- Build strong client relationships, including coordinating with the learning council, various learning functions, and cross business functions to ensure that the needs of the customer are satisfied
- Draft, present and execute Statements of Work, Technical Service Agreements and other account growth documents
- Work with other sites to ensure that RPS performs successfully in the areas of financial performance and operational excellence across all of Raytheon
- Understand and support business development strategic direction and identify new opportunities to grow RPS business with clients
- Identify, plan and implement process improvement opportunities
- Use a Systems Diagnosis approach to assessment and design process
- Lead large, cross-functional teams comprised of senior leaders
3
Responsibilities For Senior Mgr, Training Resume
- Provide thought leadership, methodology and tools to positively influence strategic direction
- Partner with various stakeholder groups to expand OE capability and capacity
- Align and translate strategy into specific goals, tactics, action plans and deliverables
- Identify critical organizational issues and root causes; provide objective, practical, data-driven solutions that are sustainable
- Drive, implement and measure organizational findings
- Develop and implement change strategies for large-scale initiatives
- Identify and drive culture change necessary to achieve business objectives – ability to measure tangible business ROI in financial terms
- Educate HR business partners on Raytheon’s GTDOE programs and philosophy to ensure optimal program understanding and effective use of processes and practices
4
Responsibilities For Senior Mgr Training & Developmnt Resume
- Develop new sales programs and content for global field sales force
- Implement training classes and programs that meet the needs of the ZELTIQ global sales team and find ways to improve product delivery, clinical knowledge and sales skills
- Deliver timely updates to course curricula and training materials that reflect changes in product offerings and market demands by identifying ongoing training needs and objectives
- Manage budgets for programs at the ZELTIQ Training Center as required and collaborate with the training team to ensure adherence to the training department budget
- History of managing budgets, expenses and executing training meetings
- Analyze and assess the performance strength of training practices and coaching
- Develop, write, and coordinate training manuals and content
5
Responsibilities For Senior Mgr Training & Quality Resume
- Work with the Salesforce to track and evaluate program trends
- Knowledge of FDA and regulatory statutes as applied to the Company’s products, with the ability to function in an environment controlled by outside regulatory entities
- High sales standards and mentoring through example
- Strong field credibility based on a successful selling track record in both capital and consumable business, detailed product knowledge and ability to communicate succinctly and efficiently
- Travel up to 50% domestically and internationally, including overnight stays is required
- Develop, communicate and lead the RMS L&D strategy in a way that drives a consistent approach across all learning functions and development pathways, while ensuring awareness of programs and processes across all levels and locations, domestic and international, of the business
- Prepare and monitor manpower as well as budgets/expenditures/contracts for the design/development of business learning programs, learning center management, and LMS administration
- Develop, document and present training on all technology tools and systems utilizing consistent methodologies and standards. Serve as the program manager or point of contact for all training on all technology tools, design technology curriculum offerings. Pro-actively identify gaps in technology skills and develop strategies to address the gaps
6
Responsibilities For Mgr-training Resume
- Develop implementation strategies for technology training programs and create supporting materials to ensure a successful implementation. Ensure that technology and Business Intelligence tools are effectively implemented within the business. Conduct and facilitate training sessions through classroom, web-based, and coaching delivery mechanism
- Demonstrated skills in building effective business consulting relationships, Ability to create and articulate a training strategy
- Document review and/or editing experience
- Effective implementation and sustainment of talent development systems that the serve the Enterprise
- Provide project support in major initiatives within the Learning and Development team
- Specific enterprise talent processes: On-going implementation, improvement and support
- Oversee daily standardization of instructor training activities IAW DLI standards
- Interface with SAO to gather requirements, coordinate plans and provide training updates
7
Responsibilities For Facilities MGR Training Development Resume
- Conduct classroom observations and teaching evaluations
- Provide performance feedback and constructive guidance to teaching staff
- Manage the financial processes for the program, working closely with the customer and Raytheon leadership
- Interfaces with line personnel and conducts performance gap analysis and evaluate current and future training needs
- Administers and coordinates training programs for assigned sites and corporate groups
8
Responsibilities For Mgr, Training Resume
- Edit, evaluate, review and critique educational and training materials on complex and diverse subject matter
- Advanced knowledge of browsers such as Internet Explorer or Chrome and using web-based applications
- A strong systems and process background, including demonstrated experience delivering talent development solutions to a large organization, experience with succession planning processes and project management
- Professional curriculum development experience
- Get results and maintain deadlines in a heavily matrixed environment
- Assign, oversee and evaluate curriculum development efforts
- Management to facilitate workflow and ensure compliance with Raytheon policies and procedures
9
Responsibilities For Senior Mgr, Training & Development Resume
- Properly conduct and cite research for product development
- Knowledge of different cultures and how cross cultural competency impacts interpersonal relations
- Quickly assimilate doctrine and development guidance and incorporate it into clear and actionable feedback
- Intermediate knowledge of Microsoft Office products – Word, Excel, Outlook, PowerPoint
- Three (3) to five (5) years of training and development experience, preferably with some portion of this time providing training and development to an IT department
- Three (3) to five (5) years of experience in implementing training programs from inception through measurement of results in a corporate environment
- Strong understanding and ability to work with a learning management system (LMS)
- Demonstrated ability to conduct a thorough training and development needs analysis
- Think strategically and adapt quickly to changing priorities
10
Responsibilities For Mgr, Training Delivery Resume
- Goal, metric and results-oriented, with the ability to establish a strong sense of responsibility, accountability, and enthusiasm among the teams with which he/she interacts
- Experience with Articulate Storyline software
- Extensive background in and knowledge of available learning technologies and design trends
- Military Education Level 1 (MEL 1) OR AWC equivalent
- Military Education Level 4 (MEL 4) OR ILE equivalent
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