Manager Solutions Resume Sample
Maybell Herman
9044 Paucek Creek,
Philadelphia,
PA
+1 (555) 471 0593
Work Experience
Manager, Solutions Center
08/2016
-
PRESENT
Philadelphia, PA
- Strong sales cadence and forecasting along with strong negotiation skills, affinity for risk taking, adaptability and flexibility. A solution oriented leader who has an innate ability to source and analyze pertinent data to solve complex issues
- Serve and support the Solution Architect team’s success through coaching and mentorship and a focus on team capability development
- Relevant professional experience specific to technical service operations
- Suggestion: 3+ years of people leadership experience, demonstrated of leading and inspiring others
- Proven track record of collaborating with and leading cross-functional groups to produce results
- Experience in problem solving and analysis to solve business problems
- Create a culture of collaboration and a team-first environment
- People leadership experience, demonstrated success of leading and inspiring others
Manager, Solutions
07/2012
-
07/2016
Houston, TX
- Proven track record of collaborating with and leading cross-functional groups to produce impactful results
- Comfort in a frequently changing, ambiguous, fast-paced, hacker environment
- Manage team of 5+ Solutions Core Team program managers and coordinate cross functional activities to deliver experiences that differentiate HP products:
- Experience in related field/roles
- Strong Telephony, Unified Collaboration and Hosted PBX experience (Cisco & Avaya)
- Understanding of other UC and VC environments
- Strong SIP, LAN and WAN skills
- Strong understanding of IP protocols and standards
Manager Solutions Architects
06/2007
-
03/2012
Houston, TX
- Strong understanding of Voice/Video over IP (VOIP, H.323, SIP,H.264), Centrex, and Hosted VOIP solutions
- Advocate customers’ priorities and requirements internally
- Responsible for the team’s key performance indicators
- Experience in Healthcare industry
- Turn client needs into a scalable solution using Integral’s product offerings
- Become subject matter expert in Integral’s product offerings and be able to explain all technical aspects of products to internal and external stakeholders
- Manage large-scale data processes and development. This includes client engagement, enhancement planning, quality assurance initiatives, data management and preparation, analysis including evaluation/refinement and reporting of results
- Collaborate with internal data asset owners, 3rd party data asset owners, and senior leadership to uncover business opportunities, establish analysis capabilities and help address client concerns to drive revenue
- Lead and take ownership of regularly executed data management processes
Education
Globe University / Minnesota School of Business
2003 - 2007
Bachelor's Degree in Information Technology
Professional Skills
- Developing and delivering communications, both oral and written, to all levels of management - including executives
- Monitoring and redirecting efforts and resources to maximize sales results
- Developing and cultivating relationships with senior management and executives
- Providing timely market information, drivers and customer feedback to our partner organizations for product and technology positioning and enhancements
- Identifying opportunities for the most effective technical support to the sales team
- Participating in executive briefings and customer presentations
- Conducting periodic operations reviews with Solutions Architects to maintain a focus and cadence on excellence
How to write Manager Solutions Resume
Manager Solutions role is responsible for training, security, finance, integration, compensation, telecommunications, payroll, reporting, research, travel.
To write great resume for manager solutions job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Manager Solutions Resume
The section contact information is important in your manager solutions resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Manager Solutions Resume
The section work experience is an essential part of your manager solutions resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous manager solutions responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular manager solutions position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Manager Solutions resume experience can include:
- Consulting and delivery experience w/ global F500 enterprise customers and partners
- Experience leading and growing teams of technology professionals in customer-facing roles
- Experience creating and managing scheduled and ad hoc processes in SAS EG and/or a Unix environment
- Extensive Salesforce configuration and Administration experience. Working knowledge of Salesforce customization and development using technologies
- Experience working with/for Enterprise or Public Sector customers and knowing the market landscape
- Manage multiple, simultaneous, or competing priorities of internal and external stakeholders
Education on a Manager Solutions Resume
Make sure to make education a priority on your manager solutions resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your manager solutions experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Manager Solutions Resume
When listing skills on your manager solutions resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical manager solutions skills:
- Excellent range of communication skills, including written, verbal, and the ability to define strong business cases and deliver compelling presentations
- Exceptional verbal and written communication skills; ability to communicate effectively at all levels of the organization
- Strong human relations, negotiating and communication skills, both written and verbal
- Strong analytical skills to analyze cash conversion cycles, supplier and obligor data, and articulate the opportunity for the customers
- Proven leadership experience; especially in a global team environment
- Experience setting strategic roadmaps for technology (ATS + CRM + CLM + ERP) to take the business to the next level + streamline user experience
List of Typical Experience For a Manager Solutions Resume
1
Experience For Manager, Solutions Center Resume
- Experience in program + project tracking from inception through close-out
- Experience in reporting, data visualization, analysis, predictive analytics + more
- Experience with ATS / CRM or HRIS systems, design, development, implementation or optimization of systems across the software development lifecycle
- Working with customers on the value proposition of AWS and participate in deep discussions to ensure solutions are designed to derive real value to them
- Provide IT support and information for Salesforce R&D pilot efforts and drive operational implementation of solutions resulting from successful pilots
- Thorough understanding of the AGILE development lifecycle
- Act as a liaison between customers, service engineering teams and support
2
Experience For Manager, Solutions Resume
- We have an exciting roadmap to the future, which includes aggressive growth plans + multiple initiatives to get us there
- Drive adoption of best-in-class shared academic Salesforce technologies across modalities, institutions, programs, and courses
- Assist in the development of strategies and roadmaps with the Director of CRM for assigned solutions based on a situational awareness of various business scenarios and motivations
- Knowledge of Integration components for SFDC (for example, SFDC APIs (SOAP, REST, BULK APIs), Apex controllers, Apex Web Services, Apex callout, outbound messaging, SFDC data loaders, etc.)
- Understands complex ETL and data migration practices and has performed at least 1 complex data migration to Salesforce.com
3
Experience For Manager Solutions Architects Resume
- Coach Solutions Architects in the skills needed to conduct one-to-few and one-to-many training sessions so they can transfer deep technical skills to customers and partners who are considering or using AWS
- Work with the team to drive POCs to completion
- Strategy & Innovation: articulate business/industry fundamentals ( e.g., ROI, CBA, TCO); understand regulations and operational excellence; familiarity with business strategy and trends in the IT industry (e.g., CI/CD, IoT, Predictive Analytics
- Sharing trends with the market on how organisations are transforming their business on the AWS Cloud
- Build deep relationships with senior individuals within customers to enable them to be cloud advocates
- As part of the sales team, formulate and execute a sales strategy to exceed revenue objectives through the adoption of AWS
4
Experience For Senior Manager, Solutions Architects, Alexa Resume
- In like-minded technology roles
- Experience with Microsoft Office Products, SmartSheet, Recruitment Technology (ATS – Taleo + CRM – Avature), Contract Lifecycle Management (Determine + MediTract), ERP (Lawson + Oracle), Reporting (Tableau + SQL + OBIEE + Crystal Reports + Microsoft BI) and SharePoint
- Coach to QDM
List of Typical Skills For a Manager Solutions Resume
1
Skills For Manager, Solutions Center Resume
- Single point of contact for Sales in the region to manage both outbound solutions offerings education to sales, in conjunction with the practice areas and inbound support of solutions opportunities for the DTS
- Participates in opportunity development at customer sites in the region with sales to develop services opportunities and support the planning and initiation of solutions projects from inception to contract closing, as well as participates in delivery meetings as applicable to ensure customer satisfaction
- Works with Key Accounts and SAMs on strategic account plans so that DTS can support the SAM strategies and proactively build a pipeline of solutions opportunities in line with account and corporate goals
- Works in collaboration with the DTS segment to communicate to sales the existence of sales tools, sales enablement and education meetings, and is responsible for driving the education of solutions selling practices into the region in conjunction with the relevant practice areas
- In conjunction with the Solutions Scientist team, initiate, design and deliver workshops, webinars, thought leadership events or attend multi client conferences / trade shows with the goal of growing revenue for LS either through engagement with existing clients or new business
- Excellent analytical, process/project management skills
- Experience in leading a highly-technical team across multiple cities and time zones
2
Skills For Manager, Solutions Resume
- Broad Enterprise systems experience including Oracle, SAP, MSFT and custom Java/.NET applications
- Experience managing people and projects/processes
- Hands on SFDC Experience either Sales, Service, Mobile, Analytics or Marketing
- PC Hardware and peripheral experience
- Six (6) years professional business experience in analytical/quantitative/program or project management roles
3
Skills For Manager Solutions Architects Resume
- Developing and leading a high performing team that is quality driven, while infusing intellectual curiosity and innovation in daily work
- Understanding of operating systems such as Windows and OS X/iOS
- Providing thought leadership, coaching and guidance in team’s development
- Understanding of FedEx Sales – selling processes, business practices, etc
- Sharing successes and expertise across the Solutions Architect internal community
- Engaging peer organizations to resolve customer issues
- Partnering with business partners to support innovative programs that align with the company's strategy
- Reporting quarterly adjustment results to Global Sales Operations and Sales Upper management
4
Skills For Senior Manager, Solutions Architects, Alexa Resume
- Contribute to the development and enhancement of training and sales support materials and strategies provided by marketing / go to market teams
- Support internal/external training efforts regarding the use of data
- As a key member of the sales management team, ensure success in building and migrating applications, software and services onto the AWS platform
- As a key member of the sales team, ensure success in building and migrating applications, software and services on the AWS platform
- Support development, direction and delivery of strategic initiatives through content leadership, structuring expertise and ability to execute
- In depth understanding of FedEx data, ability to perform high quality, complex analysis
- Maintain knowledge of current and emerging CRM technologies/products related to assigned solutions
- Determine and track appropriate metrics to facilitate ongoing governance and continuous improvement of assigned CRM solutions
5
Skills For Manager Solutions Enginneering Resume
- Provide feedback to product management and sales on client’s use of products, value they find in our solutions and any additional service / product needs
- Work on case studies applicable to the region and identify global services offerings that the local markets would be most receptive to
- Keep on top of regional trends, customer pain points and hot topics to feed back to proposition and professional services teams to enable sales conversations to be tailored to the market
- Interfacing directly with clients at all levels to provide consistent, high quality technical sales & support to develop and close sales and service opportunities
- Managing a budget to 100% versus the plan
- Familiarity with the Sales process
- Maximises revenue growth through partnership with Sales, Implementation and other stakeholders
- Develop effective strategies for winning new clients in order to generate new income for the Group. Identify new sales opportunities in the form of new to bank or new to GTRF alongside Sales and Relationship Managers
- Achieve the profitability hurdle rate as defined by Customer Groups
6
Skills For Senior Manager Solutions Structuring Resume
- Manage pipeline of new opportunities and align with the end to end sales process as defined by Business Development Transformation
- Work closely with Sales colleagues to promote awareness of GTRF products, strategies, initiatives and market intelligence amongst the RM and other strategic business communities
- Maintain awareness of the applicable regulatory and business environment: understand audit, tax and legal implications and changes as they affect the customers and the Bank and provide necessary guidance to customers wherever required
- Execute a robust deal origination plan to target new customers including effective closure of pipeline deals to capture revenue
- IS experience in a healthcare environment
- Knowledge of browser-based technology
- Innovate and produce high quality results on a consistent basis
- Extensive knowledge of market trends, competitive environment and regulatory framework
- Significant relevant market knowledge and experience, such as working with Financial Technology platforms and companies, Services Contract Monetization, Supply Chain Finance, Receivables Finance, Channel and Distributor Finance, Unfunded Risk Participations, Equipment Leasing and other pertinent solutions
7
Skills For Manager Solutions & Deployment Resume
- Significantly advance the user experience and adoptionof key tools supporting customer definition, segmentation, alignments and assignments
- Willing to travel significantly for at least 60-70% of time
- Understand a customer’s business and the fundamentals of running a business, while managing working capital and mitigating business risk
- Detailed knowledge of GTRF back and front office areas
- Interact with business customers at all levels, to ensure alignment with business strategy and execution of solutions offered
8
Skills For Senior Manager Solutions Management Resume
- AWS Certification. Pick at least one of them, we have lots, and they are awesome
- Ensure integrity of GSO operational data to improve the outcome of the SIMS business process
- Create operational excellence in the global execution of core sales operations processes
- GTRF is a key strategic business for the HSBC Group and its history is intertwined with almost 150 years of the Group’s history. HSBC is recognized worldwide as “the World's leading and largest trade bank” and its global leadership is unquestionable
- Through capitalizing on the Group’s international network and on our regional expertise, GTRF not only consistently holds an important status internally as a reliable and relevant drive for growth, but also holds significant market recognition externally as a global provider of Core and Structured Trade Finance solutions
9
Skills For Manager, Solutions Scientists Resume
- Ensure compliance, operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with internal risk stewards by addressing any issues in a preemptive manner
- Business mind set, proven business problem solver
- Work with institutional and business leaders to maintain the prioritization of features in technology roadmap(s) for assigned solutions
- Support development of junior staff
- Consulting experience with an emphasis on creating efficient, scale-able processes, with numerous internal and external stakeholders, related to big data management
- Managing all aspects of Sales Compensation execution such as Sales Adjustments processing, including Stack ranking US Sales Professionals and Directors for President’s Club/Ambassador Club award
- Reporting quarterly payout results to Payroll and Finance
10
Skills For Manager, Solutions Consultants Resume
- Attitude: personal intellectual curiosity, innovator, change agent
- Propose, implement, and manage the implementation of Salesforce solutions that meet business requirements across Adtalem institutions
- Understand business objectives and research and provide guidance, options and proof of concepts (if appropriate) to solve academic technology needs
- Serve as subject matter expert (SME) for assigned Salesforce solutions
- Act as IT delivery leader and ensure that all CRM technology deliverables required by business partners reach successful completion on the required schedule
- Act as the Salesforce SME for large projects, by supporting the efforts technically, and helping drive the project to successful completion. Champion best practices to further long term success of the system
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