Learning & Development Coordinator Resume Sample
Joyce McGlynn
64418 Dayton Manor,
Philadelphia,
PA
+1 (555) 808 4704
Work Experience
Asia Pacific Regional Consulting Learning & Development Coordinator
02/2016
-
PRESENT
Chicago, IL
- Provides feedback to the design team on solutions’ effectiveness in changing behavior and achieving business results
- Assists in conducting needs analysis for projects of all complexity levels. Assists in designing learning solutions for projects of all levels of complexity
- Organizes, obtains, produces and maintains learning materials. Supports and collaborates with facilitators in delivery of learning solutions
- Employs limited learning delivery techniques and/or technologies to deliver established solutions as designed for low complexity learning. Provides feedback to participants during application of knowledge, skills, and attitudes. Maintains design and content of established learning solutions
- Provides feedback to the design team on solutions’ effectiveness in changing behavior and achieving business results. Makes recommendations on modifications to solution design and content
- Assists others in the department with the evaluation of learning and performance solutions for all levels of complexity. Evaluates learning solutions of low complexity for front-line audiences
- Compiles and analyzes data for inclusion in reports, presentations and other communications. Prepares reports and distributes them to department members
Learning & Development Coordinator
11/2010
-
12/2015
Detroit, MI
- Assists department head with the monitoring and controlling of departmental expenses. Administers and coordinates continuing education, including securing state approval for learning solutions and working with continuing education vendors
- Acts as liaison between Farmers agents/adjusters and State Insurance Departments. Administers and coordinates insurance education and higher education learning solutions
- Creates proposals to negotiate tuition discounts for Farmers' employees with local colleges and universities. Prepares publications on continuing and insurance education offerings. Responsible for supporting the scheduling, delivery, and exam process for learning events at the University
- Utilizes, maintains, and/or researches basic learning technology tools. Acts as a PC coordinator. Provides technical support for learners and other facilitators as needed
- Work in partnership with the Talent team to support the Talent agenda in the Lines of Businesses and Functions
- Act as a resource to ensure that mid-year development meetings and year-end summary meetings are conducted in a timely and effective manner
- Support identification and development of high potential associates, conduct annual training needs analysis, identifying appropriate training (re)sources – including links to core curriculum, conduct training where appropriate
HR Learning & Development Coordinator
10/2007
-
10/2010
Phoenix, AZ
- Ensures all training projects are completed in compliance with defined work-plan objectives, approved cost targets and timelines
- Coordinate career development including: conducting annual training needs assessment; identifying appropriate training sources; approving admissions to internal and external training courses and seminars; conducting training as appropriate
- Under the direction of the VP, Talent & Organization Development, works closely with the LOD team to plan, coordinate, manage and execute on exceptional employee development experiences
- Ensure all existing training materials are updated with current, relevant content (e.g. create/edit and finalize supporting documents and resources to accompany training as needed)
- Provide administrative support, coordination, communication of LOD programs; includes logistics for calendar scheduling, room booking, and training materials
- Support the framework design and launch of a Learning Management System (LMS); serve as primary point-person for managing the LMS
- Support with the launch and maintenance of a Development page on our company intranet, including content creation and organization
- Curate and propose relevant learning content and resources to complement topics in our LOD programs
- Source, develop and use multiple channels and tools to support a broad array of learners, such as digital learning tools (e.g., videos and online instruction), in-person instructor-led training, gamification, simulations, assessments, etc
Education
Western Carolina University - Asheville
2001 - 2006
Bachelor's Degree in Human Resources
Professional Skills
- Analytical skills, Excellent writing and speaking skills & Training skills
- Demonstrate strong interpersonal skills – able to work effectively with all levels of staff
- Excellent organisation skills - able to keep track of all tasks and shifting deadlines through a strong attention to detail
- Proven strong communicate skills using various methods both verbal
- Strong organizational and time management skills, ability to set priorities, display attention to details and is tenacious with follow-ups
- Proven advanced level of technological skills, including experience with Word, Excel and Power Point
- Excellent stakeholder management skills with a proven ability to drive business success through these relationships across multiple levels
How to write Learning & Development Coordinator Resume
Learning & Development Coordinator role is responsible for interpersonal, organizational, organization, training, microsoft, advanced, excel, analytical, powerpoint, learning.
To write great resume for learning & development coordinator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Learning & Development Coordinator Resume
The section contact information is important in your learning & development coordinator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Learning & Development Coordinator Resume
The section work experience is an essential part of your learning & development coordinator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous learning & development coordinator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular learning & development coordinator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Learning & Development Coordinator resume experience can include:
- Strong verbal and written communication skills; ability to communicate effectively with a variety of audiences
- Effective time management, organization and prioritization skills
- Proven credibility of delivering and strong experience in facilitating the training course
- Excellent training and presenting skills, able to pick up a pre-written course and deliver with minimal support
- Proven organizational, planning and time management and skills with a sense of urgency for exceeding goals
- Good working knowledge and skills in training and development needs analysis, design, delivery and evaluation
Education on a Learning & Development Coordinator Resume
Make sure to make education a priority on your learning & development coordinator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your learning & development coordinator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Learning & Development Coordinator Resume
When listing skills on your learning & development coordinator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical learning & development coordinator skills:
- Demonstrates outstanding customer service skills: dealing with telephone queries, emails and face-to-face requests politely, efficiently and effectively
- Demonstrated effective time management skills to ensure all projects are completed in an effective and timely manner
- Leveraging presentation and communication skills to effectively work with clients and other team members; and,
- Excellent organisational skills and ability to prioritise work in a fast changing environment
- Strong interpersonal skills with good presence
- Exceptional communication skills - written, oral and presentation/platform speaking skills
List of Typical Experience For a Learning & Development Coordinator Resume
1
Experience For Namr BST Learning & Development Coordinator Resume
- Experience demonstrating project management, administrative and organizational skills in a professional services or engineering organization
- To demonstrate project control through effective project documentation, measurement, and reporting to drive efficient and effective delivery
- Demonstrated analytical and problem solving skills is required
- Excellent writing, instructional design, and presentation skills
- Very good verbal and writing communication skills
- Excellent written, oral, and communication skills and adept at building relationships with multiple internal and external functions/resources at all levels
- Attention to detail with strong organizational, planning, and time management skills
- Strong people skills and the ability to influence others
- Very good team working skills and proactive customer support; Able to respond to urgent requests and changes
2
Experience For HR Learning & Development Coordinator Resume
- Excellent analytical, written, interpersonal communication skills
- Detail orientation and strong computer and analytics skills
- Excellent written and oral communication skills. Knowledge of Microsoft office required
- Client-service mindset, with excellent communication skills
- Strong organisational skills – attention to detail and accuracy
- Strong attention to detail and quality assurance skills
- Proven working experience in coordinating multiple events in corporate setting is advantage
- Proven proficiency prioritizing multiple projects while maintaining strict confidentiality of sensitive and personal information at all times
- Prior experience in managing training related systems
3
Experience For Global Learning & Development Coordinator Resume
- High level of problem solving, influencing and analytical skills
- To monitor and effectively conduct training courses that meet individual, departmental and organizational needs
- Superior time management skills with the ability to meet competing deadlines
- A solid interest and proven capability in Learning and Development
- Able to demonstrate a good understanding of HR policies and procedures and has the ability to practically apply knowledge in the workplace
4
Experience For SAP Learning & Development Coordinator Resume
- Strong Microsoft Office experience including Outlook and PowerPoint
- Customer service skills (dealing with internal clients and external vendors)
- Data Gathering and Analysis-Analytical skills (data collation and
- Deal efficiently and effectively with a wide range of learning and development related enquiries
- Critical thinking skills with the ability to interpret information to identify and meet diverse needs
- Effectively execute the training development program per agreed L&D Plan
- Research and identify ways to use technology effectively in development design
- Demonstrated ability to work well and foster strong relationships within team and across departments
- Fantastic customer service skills with a “can do” attitude
5
Experience For SEA Learning & Development Coordinator Resume
- Advanced skills in Microsoft Office - Word, Excel, PowerPoint and Outlook
- Strong critical thinking abilities with a strong solutions orientation
- Collaborate and work effectively with individuals and teams at all levels of the organization
- Supervisory Skills Program
- Communicate effectively with different stakeholders, both within Wood and outside
- Demonstrates ability to manage multiple priorities; self-driven
- Exceptional interpersonal and communication skills (written & oral)
- Demonstrated strong customer service background is required
6
Experience For Interim Learning & Development Coordinator Resume
- Soft Skills modules
- Recording and monitoring evidence of training to support compliance with Amazon internal audit processes and external HSE legislation,
- Establishing effective networks and supervise onsite resources to accomplish implementation of L&D programs
- Prioritizing to meet deadlines and stakeholder requirements
- Managing multiple priorities and pro-actively troubleshooting and problem solving on a real-time basis, escalating as appropriate
7
Experience For Virtual Learning & Development Coordinator Resume
- Experience administering, supporting and maintaining a Learning Management System (LMS), eLearning development tools, and relevant learning technologies
- Experience in career coaching/consulting, academic advising, and/or teaching
- Manage supplier relationships ensuring, by building good relationships with our suppliers, acting as a first point of contact
- Consolidate and organise existing learning and professional development data for reporting and records purposes
- Experience in understanding, editing and processing regulatory GMP documentation (SOPs, Job Aids, OJT and curricula)
- Experience with building and managing microsite content desireable but not required
- Experience with building and managing microsite content desirable but not required
- Ideally experienced in working in digital and virtual learning environments
- Passionate about developing people and enriching their overall work experience
8
Experience For Learning & Development Coordinator & Fssc Site Controller Resume
- Challenge processes as appropriate in order to implement more effective ways of working within the Learning & Development space
- Previous experience of working in a busy Learning & Development/HR department highly desirable
- Previous experience in managing a learning and development database
- Strong learning agility, being flexible, creative, and innovative
- Demonstrated ability to adapt to changing needs in a complex working environment
- Business experience preferably Human Resources (training, learning & development, Organizational design)
9
Experience For Learning Development Coordinator Resume
- Demonstrated understanding of delivering exceptional customer service to internal clients
- Previous experience of working within a Training environment is an advantage but not essential
- Experience for managing detailed projects, preferably in a learning and development environment but not necessary
- Experience in similar setting and an interest in Learning and Development
- Experience of building LMS programme content and learning frameworks
- Three to five years of relevant training coordination or event planning experience
10
Experience For Asia Pacific Regional Consulting Learning & Development Coordinator Resume
- Project management and event/meeting logistics planning experience
- 6+ months of experience working in Human Resources / Learning and Development or related field
- Experience in training, organizational development, learning & development, or related field
- Experience working with diverse populations and the various learning needs of students and alumni
- Experience in using HR systems, most importantly learning management systems
- Experience in a previous training role in a regulated environment
List of Typical Skills For a Learning & Development Coordinator Resume
1
Skills For Namr BST Learning & Development Coordinator Resume
- Highly organised with proven administration skills and a strong attention to detail
- Solid attention to detail; excellent organization skills with the ability to balance numerous projects and meet tight deadlines
- Highly organized. Outstanding time management skills. Comfortable taking on projects and working under tight deadlines with competing priorities
- Assess instructor’s effectiveness and summarize evaluation reports determining the impact of training on employee skills
- Strong planning and organizing skills to meet deadlines with regards to the operational requirements
- Proficiency in MS Office, particularly Excel, Powerpoint, Word and Outlook. Good basic computing skills, comfortable with IT/system tools
2
Skills For HR Learning & Development Coordinator Resume
- Strong networking skills — able to build relationships with all levels of staff
- Strong communication and interpersonal skills, including a professional phone manner
- Stellar Customer Service skills with demonstrated examples of going above and beyond
- Effective communication, problem solving skills
- Strong administration and co-ordination skills
3
Skills For Global Learning & Development Coordinator Resume
- Excellent project management skills with the ability to manage multiple projects
- Strong presence and communication skills
- Strong planning and organisation skills –ability to work independently
- Good communication skills across different levels in organization
- Prioritize effectively, self-starter, motivated, proactive and flexible
4
Skills For SAP Learning & Development Coordinator Resume
- Strong organizational skills, detail oriented, ability to handle multiple tasks and assignments
- Strong business communication skills – (written and verbal)
- Experience demonstrating project management, administrative and organizational skills in a professional service or regulatory environment
- Strong business communication and problem solving skills – (written and verbal)
- Strong attention to detail and organizational skills with the ability to handle multiple projects in a fast-paced environment
5
Skills For SEA Learning & Development Coordinator Resume
- Demonstrated ability to translate project goals into an actionable plan that effectively organizes resources to meet objectives and timelines
- Strong leadership, communications, and human relations skills
- Strong verbal communication skills with people at all levels
- Good time management and personal organisational skills
- Excellent oral and written communication skills coupled with a team player approach
6
Skills For Interim Learning & Development Coordinator Resume
- Excellent communication skills with all levels within an organisation
- Strong Office Suite skills – Outlook, Excel, Word
- Proven communicator with exceptional written and verbal communications skills
- Superior computer skills and strong technical aptitude required, including proficiency in Microsoft Office
- Working effectively with suppliers to manage bookings, expectations, contracts and information
- Outstanding written and oral communications skills are required
- Outstanding organization skills with acute attention to detail and accuracy
- Proofreading, editing skills
- Demonstrated experience in developing curricula across a variety of subjects for classroom and e-learning settings
7
Skills For Virtual Learning & Development Coordinator Resume
- Have full responsibility for the administration requirements of the department ensuring that all training events are booked and administered effectively
- Responsible for providing excellent customer service and ensuring effective communication
- Work independently and effectively in a virtual team environment, partnering across functions, geographic, cultures and staff levels within BCG
- Prior training and development experience
- Prior training design and facilitation experience is highly regarded
8
Skills For Learning & Development Coordinator & Fssc Site Controller Resume
- Be able to demonstrate experience of event/training co-ordination
- Assist associates with general enquiries, effectively communicating with HR Team
- Two to four years previous administrative experience or an equivalent combination of education, training, and professional experience
- Effectively utilise the Learning Management System (LMS) to update attendance, create courses and add nominations
- Effectively utilise the Talent Management System (TMS) when required to assist colleagues and produce the appraisal reports
- Able to work effectively with multiple managers, key stakeholders, and virtual teams in a global, matrixed environment
- Data gathering/data orientation/data analysis/ analytical skills
9
Skills For Learning Development Coordinator Resume
- Able to work effectively with multiple managers, key stakeholders, and virtual teams in a regional, matrixed environment
- Experience - 2+ year's of business experience
- Technical – Expertise in MS Office Suite, Access skills desirable, overall ease with various software programs
- Proven administrative experience (at least 3 – 5 years) in a fast paced matrixed organization
- Well developed computer skills (MS Word, Excel, PowerPoint, Internet and MS Outlook)
- Demonstrable administration experience with good attention to detail
10
Skills For Asia Pacific Regional Consulting Learning & Development Coordinator Resume
- Critically think and effectively troubleshoot problems
- High level skills in excel, access and SQL
- Facilitation Skills advantageous
- Appropriate interpersonal skills and an ability to interface with all levels of organization
- Possesses initiative and able to work alone effectively, but able to function as part of a team
- Continuously develops professional knowledge and skills
- Advanced computer skills especially across all Microsoft Office suite of products
List of Typical Responsibilities For a Learning & Development Coordinator Resume
1
Responsibilities For Namr BST Learning & Development Coordinator Resume
- Advanced computer skills: Windows, Word, Excel, PowerPoint, Outlook
- Proven international experience during studies or professional employment
- Working accurately, and at pace to deliver a highly effective administration/coordination service
- Planning, organizing and prioritizing
- Evaluate the effectiveness of post course briefings to ensure maximum benefit from training courses and identify future training needs
- Previous experience in training/learning & development is essential
2
Responsibilities For HR Learning & Development Coordinator Resume
- Industry or project/program management experience across global learning offerings (classroom, virtual, and social learning platforms)
- Responsible for delivering a great on-boarding experience for all new starters
- Have a proven track record of providing administration and support services ideally within a Learning and Development environment
- Develops and tracks effectiveness of training programs
- Thrives in an ever-changing environment, ability to be a strong change agent with multiple internal/ external partners
- Support the planning, creation, and execution of trainings that underpin the L&D priorities
3
Responsibilities For Global Learning & Development Coordinator Resume
- Experience in Learning & Development ideally in a fast-paced environment
- Five or more years’ experience working with Johnson Controls or similar products, systems, processes or and services
- The ability to develop strong, trusting relationships in order to gain support and achieve results
- Experience within or exposure to learning and development desirable
- One to two years relevant experience in a similar position within the established Learning environment
- Experience working in a matrixed environment with multiple demands
- Experience writing scenario-based, narrative-driven, interactive, multimedia web-based courseware
4
Responsibilities For SAP Learning & Development Coordinator Resume
- Strong understanding and appreciation of Washington Federal's policies, procedures, and compliance requirements
- Experience in coordinating L&D programs, ideally in a professional services environment
- Ensures evaluation and measurement of programme effectiveness is undertaken of all learning & development activities
- Communicate strongly at all levels, both verbally and in writing
- Proven track record of project managing multiple projects simultaneously with success
- Successful experience working in highly matrixed and global organizations
- Experience working in music, media, video game, tech, or film/TV/studio entertainment
- Experience working in an HR department within an LOD team
5
Responsibilities For SEA Learning & Development Coordinator Resume
- Experience in coaching in the workplace
- Professional experience in technology, education, administration, or training
- Experience in budget management and processing invoices
- Collaborate with our HR Business Partners to ensure the best learning experience for their clients
- Learning and Development Experience
- Utilize analytics to assess effectiveness of current onboarding processes and provide recommend changes
6
Responsibilities For Interim Learning & Development Coordinator Resume
- Support customer experience coordination, scheduling, and logistics
- Experience in an administrative role
- AA/AS or equivalent experience
- Schedule all presenters prior to the session
- Experienced in group facilitation
7
Responsibilities For Virtual Learning & Development Coordinator Resume
- Facilitate processes necessary to the effective running of the department including editing/updating and posting training materials
- Experience working in an admin/coordination role, preferably within L&D/Talent/HR
- Demonstrated ability to plan and organize multiple projects including schedules, budgets, and project deliverables is required
- To regularly assess and monitor the effectiveness of departmental training and departmental trainers
- Partnership with the NIIT to ensure Coordination for global presidential funded programs is seamless and a positive experience for the customer
- To conduct language assessments to address challenges with effective communication (English language)
8
Responsibilities For Learning & Development Coordinator & Fssc Site Controller Resume
- Liaising with external awarding bodies and suppliers, including registering courses, communicating courses, raising purchase orders and managing costs
- Participating or contributing to the functional testing of new eLearning/learning technology initiatives
- Organising training logistics including printing, catering, invitations, room bookings, post course evaluations and pre-work where required
- Supporting T&C/ L&D Manager in identifying internal and external training resource & managing the training budget
- Managing all vendor processing, including vendor setup, purchase orders, invoices and tracking against budgets
- Raising, managing and recording PO’s and maintaining the department budget
- Scheduling training programs, maintaining calendar and notifying of changes
9
Responsibilities For Learning Development Coordinator Resume
- Maintaining and updating training records through our learning management system
- Monitoring and maintaining stock levels of training materials and ordering materials accordingly
- Supporting the management to build up the processes, actions and working methods needed to fulfil training needs of the hotel
- Assisting in analysing and identifing the needs and resources
- Assisting in conducting an annual training needs analysis
10
Responsibilities For Asia Pacific Regional Consulting Learning & Development Coordinator Resume
- Maintaining the learning calendar and all learning histories (individual and group)
- Monitoring training requests and scheduling additional courses as required
- Booking travel and hotel accommodation for delegates attending induction courses and for trainers where required
- Teaching / Training recognized qualification(s)
- Assisting the implementation of policies and procedures related to training
- Assisting with drafting the Tax new joiners e-learnings packs and new e-learnings’ branded alerts
- Setting up all online training for staff
- Booking internal and external locations for all training
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