Learning Consultant Resume Sample
Ned Willms
833 Casper Junction,
New York,
NY
+1 (555) 399 7878
Work Experience
Senior Learning Consultant
11/2016
-
PRESENT
Houston, TX
- Resourceful, proactive, critical thinker, with professional maturity who can self-manage
- Multi-tasker in a fast-paced environment
- Proactively meet with business clients within EY Network to fully understand their business strategies and learning needs
- Manage and deliver services that would include
- Lead the analysis and determination of recommendations for closing performance and training gaps related to high-profile, large or complex initiatives
- Provide leadership and sales coaching at the district level, support District Sales Manager’s initiatives
- Experience in learning and development, organizational development or a related field with a focus on performance consulting, project management, vendor management and course design and development
- Act as an ambassador and first point of contact for the Senior Management team within L&OD to support project activity and team priorities
- Develop and maintain internal and external relationships with key stakeholders relevant to your projects and tasks, building knowledge of L&OD within EMEIA FSO to effectively identify and communicate priorities
Learning Consultant
09/2012
-
06/2016
Philadelphia, PA
- Excellent communication skills. Leadership and relationship building skills
- Good understanding of relational databases, preferably MS SQL
- Success record of managing technology integrations across disciplines (learning technologies, HRIS, etc)
- Conceptual understanding of server and hosting network infrastructure including server farms
- Designs, develops and executes an overall KTO learning strategy focused on the business strategies, objectives, performance goals and talent plans utilizing standard learning practices, processes and tools to deliver learning
- Consults with the business to design learning solutions and value-added learning programs to close strategic skill gaps
- Sources and evaluates both purchased and developed learning solutions, using a multiple modality delivery approach. Uses standard learning processes and tools that include validation of learning transfer, program measurement, and reporting methods
- Effectively leverage measurements to ensure alignment of training solution to KTO priorities
Professional Learning Consultant
08/2008
-
05/2012
Philadelphia, PA
- Designs competency assessments, skill gap analysis tools and evaluation metrics to track, report and consult against results Uses processes and scheduling software and tools to manage, deploy, and measure results
- Executes third party processes with a focus on learner and shareholder value. Partners with Corporate Procurement to manage third party learning relationships
- Uses standard financial processes and tools to forecast, track, monitor, and report on controllable training expenses
- Fosters a culture of continuous improvement and problem resolution
- BS/BA in Adult Education or equivalent applicable business experience
- Strong client focus/client management and problem-solving skills
- Strong oral and written communication skills, interpersonal skills, project planning and organizational skills
- Experience implementing learning and development strategies and programs
- Competency in building and implementing training solutions to support sourcing (outsourcing/ offshoring) relationships
Education
Washington State University Spokane
2003 - 2007
Bachelor's Degree in Business
Professional Skills
- Strong coaching skills, as well as strong consulting and moderator skills
- Excellent performance consulting skills with strong business acumen and superb analytical skills
- Client Interaction / Relationship-Building Skills: Partners with senior to executive level management; excellent interpersonal and collaboration skills
- Strong analytical skills - experience gathering, organizing, analyzing and presenting large amounts of data
- Excellent communication, critical thinking and problem-solving skills functioning as a strong consultant to stakeholders
- Skilled at devising and applying processes, methods, knowledge, skills and experience to ensure project objectives are achieved
- Strong stakeholder management skills with a proven track record of being able to influence the learning agenda across various levels
How to write Learning Consultant Resume
Learning Consultant role is responsible for learning, training, presentation, solutions, business, design, interpersonal, development, organizational, facilitation.
To write great resume for learning consultant job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Learning Consultant Resume
The section contact information is important in your learning consultant resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Learning Consultant Resume
The section work experience is an essential part of your learning consultant resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous learning consultant responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular learning consultant position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Learning Consultant resume experience can include:
- Strong data analysis skills, including compiling data from multiple sources, pivot tables, statistical analysis experience
- Use of consultative skills to effectively communicate education theory and context to internal and external clients
- Strong consulting, influencing, contracting, client engagement, analytical and problem solving skills
- Strong technical skills including MS Office, LMS, WebEx, course authoring software, and using laptops for presentations
- Demonstrate solid understanding and proven application of adult learning principles
- Demonstrated proficiency with measuring learning effectiveness as it relates to learner experience and business objectives
Education on a Learning Consultant Resume
Make sure to make education a priority on your learning consultant resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your learning consultant experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Learning Consultant Resume
When listing skills on your learning consultant resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical learning consultant skills:
- Strong written and oral communication skills including strong technical documentation skills. Ability to present ideas in user-friendly language
- Strong technology skills, digital acumen, and presentation skills
- Self-starter, ability to effectively plan strategies, maximize use of time, flexible, open to change, excellent written and oral communication skills
- Excellent verbal and written communications skills; engaging effectively with a range of leadership members at all levels
- Consulting and contracting experience; ability to manage competing priorities effectively
- Strong Relationship Management Skills are required either in a prior management, sales or Project Leader role
List of Typical Experience For a Learning Consultant Resume
1
Experience For Senior Learning Consultant Resume
- Bove average meeting facilitation, presentation skills and Microsoft office skills
- Demonstrate strong people management and coaching skills
- Previous training experience or previous platform skills required & comfortable speaking in front of others
- Strong communication (verbal and written) and relationship building skills
- Strong time management, communication, and writing skills
- Strong interpersonal, writing and presentation skills required
- Strong time management, self-motivation, communications, and writing skills
2
Experience For Digital Learning Consultant Resume
- Strong customer facing skills and work ethic
- Managing Up: Is ambitious and is comfortable marketing himself/herself to higher management; knows how to relate effectively with top management
- Project Management: Demonstrated success managing stakeholders, driving the execution of projects, and managing competing priorities
- Basic knowledge and skills in analyzing, implementing and improving learning and development for all levels of employees
- Strong in planning, organizing and prioritizing work
- Demonstrated experience providing coaching or feedback to associates
3
Experience For Professional Learning Consultant Resume
- Experience working in a results and KPI driven environment, ability to demonstrate ROI of learning programmes
- Project management experience with a proven record of accomplishment meeting project dates
- Deliver instructor-led training (new agent, refresher, skills, and product related as needed)
- Proven track record of strong and capable troubleshooting acumen
- Gathering, analyzing, synthesizing and validating training requirements
- Consulting with LMS Systems’ team members, SMEs and business partners in identifying and validating vendors for learning and development events
4
Experience For E-learning Consultant Resume
- Partnering with business partners to ensure accurate audience identification prior to content deployment
- Experience in the assessment, design, development, implementation and evaluation of training programs including elearning applications
- Experience with using Camtasia for video editing, and authoring tools such as Lectora/Captivate
- Experience managing curriculum for leadership/learning programs
- Designs and develops components of a training program including instructor guides, participant guides, skill practices, job aids, and knowledge checks
- Maintain a strong customer focus, anticipating customer needs and partnering to make decisions that have a positive impact
5
Experience For Senior E-learning Consultant Resume
- Foster an interactive learning environment with a variety of effective learning methods
- Facilitating effective learning
- Experience building and deploying assessments and career development resources
- Experience consulting with content owners and stakeholders
- Learning and development experience in a large, fast paced, results-oriented company
- Experience with Learning Management System (LMS) Administration, preferably Cornerstone, is desired
- Focuses on delivering business priority results and value at all times
- Successful experience in selling homework and assessment platforms and LMS integrations
- Selects appropriate media for delivery (instructor-led, e-learning, virtual, blended) to ensure that needs are dealt with in an effective and efficient manner
6
Experience For Principal Learning Consultant Resume
- Successfully manage multiple competing priorities
- Analyzes needs, designs and develops effective, standardized learning interventions to foster engagement, development and achievement of strategic outcomes
- 3~5 years experience in instructional design and/or design of organizational learning interventions
- Learning technology experience
- Comprehensive knowledge and practical experience with SQL, data modeling, and databases
- Experience in digital space (development of digital learning, apps, programmes) - desirable but not essential
7
Experience For Clinical Training & Learning Consultant Resume
- HR or relevant LOB Learning & Leadership development experience
- Demonstrated ability to design, develop, and launch a Career Management and Development framework, approach, and supporting resources
- Experience in development and implementation of initiatives from strategy though execution
- Demonstrate technologies to generate interest and larger opportunities
- Measure the effectiveness of the designed/existing training programs
- Map training proposals to the proven models and theories
- Create proposals for training solutions that are cost effective, relevant, and high impact
8
Experience For Technical Learning Consultant Resume
- Good understanding of Project Management in a complex commercial environment
- Providing perspective on a reasonable learning approach and escalating or appropriately pushing back on non-learning requests
- Partnering to scope the learning need with the client-facing partner(s) to fully define audience, learning objective(s), timing and readiness
- Partnering with learning manager to perform solution consulting with the client-facing team(s) to identify optimal learning solutions
- Managing the end to end digital learning process including; Project Management, specification, design and scripting of digital learning solutions
9
Experience For Sales Learning Consultant Resume
- Defining and reporting on key metrics aligned to learning plan or program elements, in partnership with client-facing L&LD team(s) and the business
- Ensuring prudent third-party decisions are made and funding is in place to deliver learning plan and/or learning solution elements
- Building relationships and maintaining communication with client-facing L&LD team and business partners
- Defining and reporting on key metrics aligned to learning plan or program elements
- Providing direction, support, and mentoring to developing team members
- Ensuring the rolled out learning programmes are of the right standard, ensuring the fulfilment of ROI measures and goals
10
Experience For Performance Learning Consultant Resume
- Working under shifting deadlines
- Working with and managing SME interactions to ensure content is provided for design and development
- Partnering with portfolio manager and LOB SMEs to ensure content is maintained or deactivated according to applicable guidelines
- Escalating issues back to client-facing L&LD team(s) who escalate(s) to business if needed
- Partnering with portfolio manager to ensure content is maintained or deactivated according to applicable guidelines
- Training/internal video production and editing
- Scheduling and Learning Management System (LMS) administration
List of Typical Skills For a Learning Consultant Resume
1
Skills For Senior Learning Consultant Resume
- Excellent business partnering and interpersonal skills. Able to establish rapport with individuals from diverse backgrounds and experience
- Provide overall initiative program management support, engaging project team through effective organizational, planning and communication skills
- An ability to conduct high quality client-facing work with strong consulting skills
- Navigate a highly complex organization and operate effectively in changing environment
- Strong skills in business acumen, design, data analysis and problem solving
2
Skills For Digital Learning Consultant Resume
- Demonstrated skills in course facilitation as well as individual coaching and feedback (in person and remotely)
- Excellent organizational skills and ability to manage multiple projects/tasks while keeping to strict deadlines
- Strong problem solving skills with a keen ability to troubleshoot and resolve iss
- Strong interpersonal skills, including the ability to engage content experts and translate concepts into terms appropriate for the target audience
- The ability to juggle conflicting demands and to prioritise effectively
- Strong project-management and organization skills
- Strong technical skills; Proficiency in Microsoft Word, Excel, and PowerPoint
- Strong presentation skills, ability to develop audience appropriate PowerPoint presentations for executive level and contributor level audiences
- Demonstrates Cultural Sensitivity and Interpersonal Skills
3
Skills For Professional Learning Consultant Resume
- Outstanding communication and documentation skills (verbal and written)
- Coaching managers on implementation of management skills
- Effectively assess the success of training programs regarding learning outcomes and performance change identifying trends and patterns in data
- Experience in assessing, delivering and measuring organizational effectiveness and training and development programs
- Proven experience providing consulting services to leaders and building collaborative relationships with stakeholders and SMEs
4
Skills For E-learning Consultant Resume
- When not working on digital projects, utilize your instructional design skills by partnering with L&D in the development of face to face learning interventions
- Demonstrated experience applying adult learning theory and performance improvement technique
- Be able to prioritize and manage multiple priorities while being flexible and adaptable to ongoing changes
- Applies advanced problem solving skills and techniques /proactive problem solving
- Proven track record of translating customer requirements into clear, actionable goals and delivering excellent results
5
Skills For Senior E-learning Consultant Resume
- Expertise with problem solving and troubleshooting skills
- Experience managing high priority projects with multiple deliverables/dependencies
- Demonstrated experience at translating business needs to sound instructional strategies
- Employs State-of-the-Art, Best of Industry skills and practices to Delivery in the areas of Virtual, Instructor Led and Coaching-
- Experience in training, service, implementation or equivalent knowledge/experience with pertinent payroll, HR, or database products
- Excellent written and verbal communication, with an understanding of how to create effective instructional text and audio/video scripts
- Proven proficiency In technical and multi-media components critical to effective facilitation (WebEX, Live Meeting and Live
- Experience and demonstrated success in the design, development, measurement, and rollout of corporate education/ training programs
- Prior experience with Adult Learning Design
6
Skills For Principal Learning Consultant Resume
- Highly Proficient Technical skills to utilize design programs and e-learning programs for curriculum development
- Previous consulting experience with proven ability to build relationships
- Validates all new implementation projects (i.e. checklists) for accuracy and completeness as it relates to the customer experience
- Advanced Excel skills including conditional formatting, vLookups, Pivot Tables and Macros
- Coaching staff, including providing timely meaningful written and verbal feedback and managing relationships with experienced Managers, Directors and Partners
7
Skills For Clinical Training & Learning Consultant Resume
- Teaching or training experience, preferably in a higher education setting
- Learning Management Systems, Cornerstone /or experience with relatable training administrative systems
- Learning experience, ideally including Instructional design
- Ensuring tracking of content usability is enabled to measure content effectiveness
- Learning & Developments expertise and experience
- Teaching experience and curriculum expertise in PK-12
- Experience in supporting and coordinating learning processes and building outline storyboards
8
Skills For Technical Learning Consultant Resume
- Experience designing and developing E-learning and blended learning solutions
- Previous experience conducting needs assessments and determining appropriate learning interventions
- Practical experience developing and/or delivering technical training content
- Experience in Anti-Money Laundering, Adult Learning and/or Management Consulting
- Knowledge of online teaching and learning methods; experience in virtual and face-to-face Instructor-Led-Training
- Expeirenc ein designing and developing training with an emphasis on relationship development and customer experience
- Experience designing live virtual Instructor-Led (ILT) training using WebEx
- 3-5 yrs in Learning /Leadership Development role with experience supporting high complexity projects
- Experience developing learning recommendations
9
Skills For Sales Learning Consultant Resume
- Knowledge and experience in the design, development, measurement, and rollout of corporate education /training programs based on adult learning principles
- Travel to accounts and demonstrate products to create awareness of learning Solution's online courses resulting in greater market share
- Experience in a learning function, ideally with a learning design or program management background
- Experience in a learning function, ideally with a consulting or program design background
- Proven expertise in (and passion for) learning design and needs assessment with specific expertise in consulting and program design
- Experience using an LMS or other learning platform
- Professional training experience in a corporate training or related function
- A strong background in adult learning and training in the corporate environment are essential
- Proven ability to design and facilitate the development of interactive and engaging learning solutions
10
Skills For Performance Learning Consultant Resume
- Identify, develop and lead the implementation of multiple projects in a fast-paced, challenging environment with competing priorities
- Experience of apprenticeship design, mapping Standards and managing apprentice journeys would be beneficial
- Four (4) or more years or relevant experience in adult learning and training in the corporate environment are essential
- Previous experience with creating training materials
- Experience with Diabetes, Insomnia and Respiratory sales, marketing and training divisions and associated therapeutic classes
- Up-skilling colleagues in digital learning techniques
- Knowledge and demonstrated understanding of adult learning styles and instructional design
- Direct experience working in a client-facing role at CIBC is a definite asset
List of Typical Responsibilities For a Learning Consultant Resume
1
Responsibilities For Senior Learning Consultant Resume
- Demonstrated effective interpersonal skills, including the ability to work effectively in a team environment and to provide coaching and direction to others
- Strong verbal and written communication skills including excellent customer service skills
- Demonstrated project management skills, including the ability to work independently and to manage multiple priorities while meeting deadlines
- Exceptional organizational skills, experience in managing programs and working with cross functional working teams
- Demonstrate active listening & questioning skills
- Familiarity with motivational interviewing (MI) and/or experience using MI techniques/skills in individual consult and/or group settings
2
Responsibilities For Digital Learning Consultant Resume
- Demonstrate effective project/organization management, along with the ability to see the strategic picture and prioritize independently
- Effectively executing learning strategies and collaborating with Front Line Managers and mentors
- Have experience in managing multiple learning projects; ability to continually prioritize changing project tasks/deliverables; resource and capacity management
- Assist process management candidates with effectively applying Six Sigma and Lean concepts and training
- Experience training to a proven solution selling sales process
- Measure the effectiveness of training programs and evaluate their impact on service quality and the customer experience
- Provide training for not only sales process and sales skills, but product knowledge and the application of technology tools to the sales process
- Demonstrated ability to deliver effective training, in classroom and/or virtual classroom environments
3
Responsibilities For Professional Learning Consultant Resume
- Decision making, problem identification, solution generation and commitment to action skills
- Key: Positively impact the job skills training for all roles in supply chains
- Apply needs assessment/analysis, project management, course development, and evaluation skills
- Perform course development, project management, needs analysis, and skills evaluation
- Ensuring effective coordination and execution of the structured live work programs that support various learning programs
- Evaluating program effectiveness and learner application on the job (Kirkpatrick’s Level 1-3)
- Make solid decisions by identifying issues, diagnosing problems, generating alternative solutions and analyzing opportunities and risks
- Monitor and measure training effectiveness using the Learning Management System (LMS) for tracking class participation, attendance, and student satisfaction
- Experience in designing and developing training
4
Responsibilities For E-learning Consultant Resume
- Familiarity with Dayforce product line or experience implementing, using or working with HCM/T&A/Payroll or ERP applications
- Experience using and supporting Social Media technologies as well as Learning Management Systems
- Develop effective knowledge testing throughout programs using platforms such as quizzes, learning activities, decision based scenarios and case studies
- Extensive experience facilitating and developing trainings for diverse staff including health educators, RD's, RNs, and/or physicians
- Provide strong performance and learning consulting to senior leaders, business partners, and client managers when applicable
- Experience with creating video/multimedia/slide deck content for dynamic online training programs
- Experience using MS Office and web collaboration tools, including WebEx
- Apply your knowledge of adult learning principles to create interactive and effective learning platforms based on the complexity of project content
5
Responsibilities For Senior E-learning Consultant Resume
- Creates and maintains the consolidated Business Area Annual Training Plan to align training and knowledge efforts with business unit goals
- Experience with HTML5 eLearning authoring tools such as
- Experience in Training Design, Development and Facilitation
- Identify talent implication based on these discussions and translate them into skilling needs for the Business Unit by Role
- Ensure measurements are in place to validate training accuracy
- Corporate sales training experience
- Demonstrated success in collaborating across geographic and cultural boundaries
6
Responsibilities For Principal Learning Consultant Resume
- Demonstrated ability to interact comfortably with people of different levels and backgrounds
- Leverage gamification and rich media to enhance the learner experience
- Create strong behaviorally based assessments and evaluation methods
- Strong professional impact and presence
- Experience in project management
- Identify and report the impacts of interventions on overall performance and organizational effectiveness
- Consulting: Work with business clients to determine process management training needs
- Understanding of adult learning principles and application
- Coaching and driving the performance of staff for optimal results
7
Responsibilities For Clinical Training & Learning Consultant Resume
- Leading the implementation of learning programs and other projects that support business initiatives
- Identifying fraud vulnerabilities applicable to TPS products and services, including corporate cards
- Create engaging and interactive eLearning solutions based on current eLearning methodologies using eLearning software, including Articulate Storyline
- Provides work direction to local training team in implementing learning plans. Coaches Learning Consultants and Training Specialists
- Excel in coaching and mentoring of others as well as providing leadership during training sessions
- Make decisions by identifying issues, diagnosing problems, generating alternative solutions and analyzing opportunities and risks
8
Responsibilities For Technical Learning Consultant Resume
- Design and develop training content and job aids, including creation and editing of training materials
- Maintain and create digital training solutions, including computer-based training, micro learning videos, assessments, etc
- Staffs learning events. Including, but not limited to: works registration tables, sets up classrooms, preps instructors, chaperones evening event
- Conduct research, collaborating with subject matter experts and gathering and interpreting relevant data
- Apply new and emerging Learning & Development trends and push the boundaries of existing in-house design tools
- Comfortable delivering training in classroom, virtually as well as utilizing different mediums to large group as well as one-on-one settings
- Remain current on internal and external (vendor) learning development capabilities including timing, costs and appropriate application
- The employee maybe responsible for overseeing and working on other projects and programs that fall under the umbrella of Center for Healthy Living
9
Responsibilities For Sales Learning Consultant Resume
- Build an online one-stop shop learning offering using one intranet and Risk knowledge base
- A desire to embrace and drive change whilst identifying and supporting process improvements and demonstrating best practices
- Expertise creating blended learning solutions with innovative learning techniques (classroom, virtual and self-paced)
- Partner with global and local learning vendors, ensuring fit-for-purpose solutions and efficient and timely reporting
- Assistance in developing and conducting training classes to our provider community
- Be proactive in engaging with and working with key stakeholders to develop short/medium/long term views for organisations and their learning requirements
10
Responsibilities For Performance Learning Consultant Resume
- Responsible for conducting training needs analysis through collaboration with stakeholders making recommendations for the most appropriate solutions
- Corporate Training related to Managed Health Care / Clinical Training in a classroom and e -learning environments
- Take responsibility for projects and follow-through to completion; including supervising contracted resources
- Select proper training medium, including classroom, CBT, WBT and job aids
- Take on additional tasks or projects, assisting other training team members and cross-functional partners, as needed
- Consults with learners regarding issue escalation and assist troubleshooting and resolution
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