Implementation Analyst Resume Sample
Brady Carter
6431 Goyette Pike,
New York,
NY
+1 (555) 136 8319
Work Experience
Senior Implementation Analyst
03/2018
-
PRESENT
Chicago, IL
- Designing web analytics implementation strategies based on business requirements and in partnership with other members of the Digital Metrics team
- Investigating and suggesting methods of increasing efficiency in Humana’s web analytics implementation
- Taking the lead on web analytics implementation for projects and/or web enhancements by creating Javascript and regular expressions in Humana’s Tag Management System
- Working with various Humana web development teams to identify gaps in data capture strategy and collaboratively implement enhancements
- Partnering with Humana’s web analytics vendors to resolve issues and maintain Humana’s web analytics platforms
- Collaborating across various Humana teams including Humana’s Digital Center of Excellence (COE), Humana’s Consumer Data and Analytics COE, Customer Care teams, and IT
- Supporting a robust data infrastructure that enables Humana’s businesses to make data driven decisions to drive desired online consumer behaviors, improve the online digital experience, and optimize digital spend
Implementation Analyst
03/2014
-
10/2017
Dallas, TX
- Manage non-routine, complex processing and change requests, as well as short-term tactical and strategic customer initiatives
- A sound knowledge of the Bank’s retail and small business products and policies
- Perform research, contract analysis and appropriate gap analysis to ensure thoroughness of work products
- Research, develop, format and QA fee tables for load into system. Evaluate provider claim and contract test results for appropriate benefit configuration and fee schedule load
- Establish and manage the product/solution integration schedule and SECO roadmap
- Ensure management of project controls like risks, issues and dependencies
- Operations (the ‘live’ operation)
- Build and edit online assessment solutions
Junior Implementation Analyst
02/2011
-
09/2013
Dallas, TX
- Providing web analytics implementation strategy and best practice guidance for Humana’s Digital COE and across the enterprise
- Home-based position with daily travel to local customers as well as regional overnight travel.
- Install and support Pyxis hardware and software
- Mentor team members on strategic products, best practices and customer education
- Conduct client training on the use of Pyxis products
- Provide advanced problem solving, troubleshooting and system consultation as needed for client
- Perform upgrades to Pyxis software and hardware
Education
Everest University - Tampa Campus
2005 - 2010
Bachelor's Degree in Business
Professional Skills
- Excellent written and verbal communication skills including strong presentation skills and the ability to present executive summaries in a concise manner
- Excellent oral and written skills, strong analytical skills and the willingness to research and resolve problems
- Strong analytical, problem-solving and trouble shooting skills. Ability to work independently and manage multiple priorities effectively
- Strong oral and written communication skills and technical writing skills
- Strong Communication skills (both written and oral) and a proven ability to effectively work closely with other team members and other business units required
- Strong verbal communication skills including oral and presentation skills
- Advanced skills in database analytics. Advanced skills in conducting analysis and preparing financial models
How to write Implementation Analyst Resume
Implementation Analyst role is responsible for analytical, customer, organization, presentation, business, technical, interpersonal, research, planning, analysis.
To write great resume for implementation analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Implementation Analyst Resume
The section contact information is important in your implementation analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Implementation Analyst Resume
The section work experience is an essential part of your implementation analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous implementation analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular implementation analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Implementation Analyst resume experience can include:
- Self-starter with a demonstrated ability to achieve results as part of an effective team, and ability to effectively prioritize and multi-task under deadline
- Time management skills to work on multiple projects and effectively meet deadlines
- Self-motivated, strong initiative, flexible and good time management skills
- Excellent time management and organization skills, with a track record of managing multiple tasks within a matrix organization
- Good analytical and programming skills
- A driven and proactive individual that has strong influencing skills
Education on an Implementation Analyst Resume
Make sure to make education a priority on your implementation analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your implementation analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Implementation Analyst Resume
When listing skills on your implementation analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical implementation analyst skills:
- Good customer service skills with moderate experience working with customers, sales, and/or clients
- Strong prioritization, planning, and organization skills
- Strong communication and presentation skills are required couple with demonstrated ability to collaborate with colleagues to achieve goals
- Strong analytical, strategic and innovative thinker with creative problem solving skills using programming languages, software tools, database analytics, etc
- Excellent problem solving, coordination and inter personal skills driving to results and deliveries
- Good learning and conceptual thinking skills
List of Typical Experience For an Implementation Analyst Resume
1
Experience For Senior Implementation Analyst Resume
- Good interpersonal skills and leadership skills
- Numerate individual with strong analytical skills and excellent attention to detail
- Strong customer service skills and ability to work with third party clients
- Multi task, carry heavy work load, and effectively prioritize
- Time management, organizational and prioritization skills
- English language skills. Reading, writing and spoken desired
- Apply critical thinking, and problem-solving skills
2
Experience For Ijp-senior Lead Implementation Analyst Resume
- Quickly and effectively learns previously unknown content matter
- Highly motivated with the drive to learn new skills
- Effectively identify, track and resolve or escalate risks before they become issues
- Skillful listener with an open style; good at facilitating discussion
- Two years’ experience with OmniScript and/or custom system programming, including textfiles, etc. required
- Experience extracting data and reporting from Omni systems
- Performs end user testing, documenting test results and validation
3
Experience For Product Implementation Analyst Resume
- Strong working knowledge of PC-based business software, including Microsoft Outlook, Excel, Word, and PowerPoint required
- Perform system integration testing and facilitate client validation and acceptance testing·
- Current experience working with Core Banking processes
- Experience working with Oracle databases and Oracle SQL programming tools
- Demonstrated knowledge of applicable 401(k) regulatory environment; IRC and ERISA provisions, including associated regulations
4
Experience For Ijp-lead Implementation Analyst Resume
- Data analysis experience using Microsoft Excel, Microsoft Access, SQL or other database management programs required
- Demonstrated track record of working as a valued team-player. Contributes to cooperation and collaboration amongst the team
- Experience working with tag management platforms and data layers
- Experience working with telephony systems in a call center environment
- Experience supporting Voice over Internet Protocol (VoIP) Telecom environments
- Field support engineering experience
- Experience working with telephony systems
5
Experience For Software Implementation Analyst Resume
- Up to 3 years of consulting experience
- Strong understanding of relational databases and database architecture
- Business Process Modeling experience is desired
- Financial industry, especially new account opening experience is beneficial
- Experience with Project Management Methodologies (PMM), Project Management Life Cycle (PMLC),
- Demonstrate Project level ownership (Work assigned to self)
- Receive provisioning requests, validate their content and coordinate the provisioning of Oracle's Food and Beverage Cloud Services
- Experience working with 401(k), 403(b) and 457 documents, reconciliation of plan/participant level data, and plan setup information required
- Food and Beverage, Hospitality, or Retail Experience
6
Experience For Technical Implementation Analyst Resume
- Validates results, researches variances to determine the source of any discrepancies, and recommends a resolution
- Experience or foundational knowledge with SQL, XML, SoapUI
- Understand client’s technical connection requirements and business priorities; develop solutions and represent them to internal stakeholders
- EMV (Europay, MasterCard, Visa)technology and Certification experience is highly desired
- Experience with online eCommerce services and/or printing services
- Experience conducting analysis and implementation of changes or new initiatives within contact centre environments
- Experience working directly with senior leadership
7
Experience For SAP Senior Process Implementation Analyst Resume
- Experience using project management software (i.e. MS Project, SmartSheets, BaseCamp)
- Experience using task management software (i.e. Redbooth, Asana, JIRA)
- At least two years of project related work direct experience or coordinating project deliverables
- Professional experience focused on technical support, research and problem solving
- Create deployment plans to include backup and validation of software deployments to multiple environments
- Business analysis, process analysis or project management experience
- Demonstrate Module level ownership for work assigned to self and team
8
Experience For Customer Implementation Analyst Resume
- Experience within a Multi Asset Portfolio Management support function
- Experience with Charles River Manager Workbench
- Experience required in client or account management, preferably in healthcare
- Excellent Teamwork and the ability to lead projects
- Influences future solutionproduct direction based on direct experience implementing respective solutions and products
- Monitors the effectiveness, maintenance, and use of IT tools and systems as they apply to KM and implements improvements
9
Experience For Systems Implementation Analyst Resume
- EMV (Europay, MasterCard, Visa) technology and Certification experience is highly desired
- Working knowledge of Visa’s payment processing systems including message routing, authorization, clearing & settlement and client connectivity a plu
- Working knowledge of Visa’s payment processing systems including message routing, authorization, clearing & settlement and client connectivity a pl
- Leveraging analytics API's and building automation tools for analytics reporting
- Mentoring and coaching team members on technical aspects
- Supporting the completion of a roadmap with all activities needed to launch MassHealth’s payment and care delivery reform, including
- Supporting new implementation projects including
- Supporting business in discovery
10
Experience For Carrier Implementation Analyst Resume
- Ensuring DB Service Standards with respect to Customer Service, Compliance and Corporate Security are adhered too
- Identifying risks and issues
- Programming scheme requirements in Pension Language
- Working knowledge of software implementation life cycles
- Working knowledge of laboratory software products, especially SaaS products, research data management products, and/or LIMS solutions
- Identifying gaps in the pensions calculations and specifying the development needed to perform the calculations correctly
- Assist the Digital Marketing team with managing on-site remarketing tags utilizing Tealium and DTM
List of Typical Skills For an Implementation Analyst Resume
1
Skills For Senior Implementation Analyst Resume
- Effective problem-solving skills and excellent communication ability
- Excellent written, verbal communication and presentation skills for team building across departments (including front office and back office)
- Strong interpersonal / team-working skills
- Experience in IT with demonstrated experience on projects related to implementing corporate systems or system integrations
- Strong relationship building/stakeholder management skills internally and with external providers
- Strong analytical skills in identifying business and technology trends, needs, and issues
2
Skills For Ijp-senior Lead Implementation Analyst Resume
- Facilitate cross-functional implementation of new strategies utilizing basic project management techniques and solid communication skills
- Strong analytical, judgment, and decision making skills
- Proven knowledge of business and modeling skills
- Professionally agile – able to operate effectively and accomplish assigned tasks in a rapidly changing work environment
- Strong research, analytical and critical thinking skills, detail oriented
- Strong interpersonal skills and ability to work independently as well as collaboratively within a team
- Good Analytical and VBA/ Excel Skills
- Proven client management/servicing skills
3
Skills For Product Implementation Analyst Resume
- Self-organised with the ability to effectively manage time across multiple projects and with competing business demands and priorities
- Problem Solving - A professional with strong problem solving skills and problem resolution is based on a broad base of business knowledge
- Effective project organization and planning skills
- SKILLS & EXPERIENCE: Excel, HTML / CSS, Knowledge of Javascript and Jquery,
- Strong leadership skills, both technical and non-technical
- Creative and self‐motivated with strong problem‐solving skills (thinks outside the box)
- Computer skills; MS Office environment knowledge (very good knowledge of Excel), VBA knowledge - advantageous,
4
Skills For Ijp-lead Implementation Analyst Resume
- Manage multiple tasks and responsibilities; strong time management skills
- Willingness to support peers and management staff. Strong organizational, communication and analytical skills
- Proven Customer service, relationship management and support skills
- Operates with a sense of urgency – able to effectively manage deadlines
- Analysis skills partnering with financial controllers to validate program financial results
- Programming skills in SQL and an object oriented language, preferably python
- Competent influencing and negotiating skills, including the ability to achieve results through others
5
Skills For Software Implementation Analyst Resume
- Experience in managing small to large complex projects with competing priorities
- Apply logical thinking and critical thinking skills to resolve moderate to complex problems and designs
- Demonstrates strong capacity for understanding and factoring of technical and business information
- Oral communication skills including interfacing with senior management
- Demonstrated experience in deploying or improving contact centre software, systems or processes
- Communicate clearly and effectively – verbally and in writing
6
Skills For Technical Implementation Analyst Resume
- Active listening and documentation skills
- Experience working with B2B contract documents with demonstrated ability to interpret contract language and customer requirements
- Advanced Excel skills in building pivot tables, charts, graphs, macros, and complex formulas
- Business analysis skills including some program / project management
- Customer-facing skills required
7
Skills For SAP Senior Process Implementation Analyst Resume
- Demonstrated experience and understanding of project and change management frameworks
- Prior experience with recordkeeping systems
- Work effectively independently as well as collaboratively within a team
- High proficient oral and written communication skills
- Project/program leadership/management experience with demonstrated success in delivering quality projects on time and at or under budget
- Proficient core computer skills (ex Microsoft Office, moving files between systems, Windows basics)
- Language skills, particularly German or Spanish would be advantageous
8
Skills For Customer Implementation Analyst Resume
- Collaboration and relationship‐building skills
- Business process re‐engineering skills
- Business experience or related experience on medium to large scale SAP Implementation projects
- Demonstrated experience in information technology project management projects
- Prior product implementation experience
- Proven experience with responsive/mobile optimized HTML5 code
9
Skills For Systems Implementation Analyst Resume
- Prior experience with large, complex healthcare services and/or organization
- Able to communicate clearly and effectively, both written and spoken
- Team player and able to work effectively in cross-functional teams
- Financial analysis skills
- Outstanding client focused background, demonstrating experience working in high paced environment
- Banking and Online Banking Experience
- Banking/financial experience with sound knowledge of Wealth industry
10
Skills For Carrier Implementation Analyst Resume
- Experience of planning, deploying and managing enterprise systems roll out including implementation and troubleshooting
- Hands on experience in Coding Different Non Calc Components like- Event Processing , payment initiation, Error and Warning WDIH, etc
- Experience learning, documenting, and understanding a business unit’s day to day business processes
- Experience operating, developing within, or reporting on Fiserv DNA
- Experience analyzing and interpreting data, as well as discussing business and technical topics to capture technical requirements
- Experience of planning, deploying and managing secure wireless networks
- Experience configuring, implementing and troubleshooting enterprise applications in a networked environment
- Experience implementing ERP, HCM, Payroll, or similar platforms or integrating systems
- Experience understanding and writing APIs for a major ERP application
List of Typical Responsibilities For an Implementation Analyst Resume
1
Responsibilities For Senior Implementation Analyst Resume
- Coordinate directly with customers to understand card program set up requirements and facilitate new card program installations, conversions and maintenance requests without customer impact
- Strong analytical skills with the demonstrated ability to research and make decisions based on the day-to-day and complex customer problems required
- Excellent oral, written, and technical skills are required
- Excellent organization skills, with ability to track multiple projects simultaneously
- Exceptional troubleshooting skills, able to resolve complex technical issues through research, analysis, and testing
- Design, develop, test, and implement appropriate system configurations to effectively meet business requirements
- Attend trainings and continuously develop and improve your technical and soft skills
2
Responsibilities For Ijp-senior Lead Implementation Analyst Resume
- Strong understanding of KM, including KM process, strategy and road mapping
- Experience in marketing, marketing support, health insurance, strategic consulting, project management or product and account operations
- Experience working with a project team, understanding process, terminology, and the expectations of project deliverables and timelines
- Previous experience working in a client services or client facing role required
- Technical writing or editing experience
- Follow all standard operating procedures and processes in order to deliver a world-class customer service experience for internal and external customers
3
Responsibilities For Product Implementation Analyst Resume
- Build solid working relationships with customers and internal partners
- Experience working remotely and at client locations
- Experience managing reports in Microsoft Outlook or other communication base systems in order to optimize utilization
- Experience in managing projects
- Web development and website debugging experience
- Experience using standard MS Office tools (e.g. MS
- Proficiency in MS Office & a practical understanding of all relevant aspects of an effective business systems integration
- Previous experience with a Fiserv core or online banking products (Premier, Precision, Signature, Cleartouch, DNA, COASP) required
- Three year’s work related experience in banking operations or related industry
4
Responsibilities For Ijp-lead Implementation Analyst Resume
- Previous experience of website implementation and testing
- Experience working in diverse environments
- Experience with data collection or analysis, or working with relational databases
- Experience with customer facing projects or in a client support role
- Experience in business analysis, system analysis, or other related function working with logical data structures
- Previous client facing or customer service experience
- Good understanding of implementation process and process model
- Hands on experience in coding different calc Components like- Age, Service, Accrued Benefit, Optional forms factors and optional forms etc
5
Responsibilities For Software Implementation Analyst Resume
- Good understanding of implementation process and basic knowledge of SDLC concepts
- Financial/Banking Industry experience
- Strong knowledge of MBC Configuration and testing ,BW tools
- Experience with ITSM/ITIL practices and supporting tools such as Remedy
- Experience with resource and schedule planning
6
Responsibilities For Technical Implementation Analyst Resume
- Operate within the context of established goals and objectives which are visible to Visa and client’s management
- Demonstrate subject matter expert knowledge in implementations from a technical and/or operational perspective.
- Experience in creation / maintenance of websites with associated knowledge (HTML, CSS, JavaScript)
- Proven ability to handle stressful situations, multiple tasks, and deadline pressures
- Process improvement skill set required
- Experience with Charles River Manager Workbench (desirable)
- Prepaid experience required
7
Responsibilities For SAP Senior Process Implementation Analyst Resume
- Supervisory/Management experience required: No
- Demonstrate Module level ownership (Work assigned to self and immediate sub-ordinates) and act as a back-up of Manager
- Performing various types of testing like website testing, functional testing, GUI testing etc
- Assisting in project management activities including creating and updating project plans and timelines
- Addressing customer queries that arise during the implementation process and setting appropriate expectations on WUBS capabilities
- Producing and maintaining training documentation
- Working knowledge of Microsoft Outlook and Office including Word, Excel, PowerPoint, and Access
- Learning and following RBS Technology Implementation governance
- Working closely with the RBS Business change teams in terms of dovetailing Technology Implementation with Business Implementation
8
Responsibilities For Customer Implementation Analyst Resume
- Understanding the requirement and have knowledge of creating Test Cases
- Understanding of Data Testing
- Understanding of Testing Life Cycle
- Understanding of Testing concepts
- Understanding of Manager of Manager fund structures
- Understanding when to escalate requests outside of scope or specified responsibilities to the project manager
- Engaging with appropriate stakeholders both in Technology and the Business
9
Responsibilities For Systems Implementation Analyst Resume
- Working closely with the Project Teams and Service Teams
- Willing and able to travel up to 100% of the time
- Understanding of Defect Life Cycle
- Understanding of SDLC, STLC & Defect Life Cycle
- Working with customers to understand current business models
- Dealing with customer feedback with suggestions on how to improve best practice
- Understanding of US DB implementation process and process model
- Working within an Agile software delivery team
10
Responsibilities For Carrier Implementation Analyst Resume
- Working alongside enterprise release teams and processes
- Working knowledge of NCPDP telecommunication standard
- Understanding of the major phases of the System Development Life Cycle
- Understanding of models
- Engaging with other key teams within the business (e.g. the product, sales and support teams) and external partner organisations
- Implementing client tagging and tracking efforts to gather data for attribution measurement through
- Working on ad-hoc client projects/requests
Related to Implementation Analyst Resume Samples
Implementation Business Analyst Resume Sample
Work Experience
• Track review schedule and upcoming milestones
• Maintain policy supporting processes such as exceptions, etc
• Advisor in questions of SAP cloud technology and good knowledge in at least one more
• Min 3 years of job relevant experience
•&nb...
Professional Skills
• IT Business Analyst serves as direct liais...
• Key Responsibilities - Responsible for tra...
• Strong interpersonal skills - Excellent wr...
Implementation Director Resume Sample
Work Experience
• Manage personnel, communication, training, coaching and development of Implementation Managers
• Develop, manage and execute implementation program of MHHE digital products to largest digital adoptions in region. Partner with top region adopters to ensure proper usage throughout the customer's ...
Professional Skills
• Strong verbal and written communication sk...
• Able to demonstrate strong awareness of ge...
• Strong problem solving skills with the abi...
Validation Analyst Resume Sample
Work Experience
• From the QA process, engage different parties within the business to determine next steps, requirements, and ensure completion of the CAP on a timely basis
• Work closely with CAP Coordinators and Compliance colleagues across the business to identify and raise emerging issues and opportunities
&nbs...
Professional Skills
• Planning and Organization: Excellent plann...
• Experience with computer system validation...
• Strong organizational, analytical, trouble...
Pool & Beach Resume Sample
Work Experience
• Confirm guest orders including any special needs or requests from the lounge server using the hotel’s point-of-sales system; check completed orders with the guest’s original order
• Service and take orders from guests seated at the bar area offering interesting, and vivid descriptions of the each i...
Professional Skills
• Competent in communication, creativity, in...
• Learning and Development – excellent train...
• Set up area prior to opening each day
Assistant Lab Resume Sample
Work Experience
• Gather information and documents to support the patient visit
• Be responsible for adhering to all policies, procedures and practice guidelines
• Promote teamwork with all members of the health care team
• Maintain complete, timely and accurate clinical...
Professional Skills
• Proven experience processing lab specimens...
• Demonstrated experience processing lab spe...
• Analytical skills necessary for any phlebo...
Associate, Facilities Resume Sample
Work Experience
• Records and reports all needed repairs; repairs as directed
• Adapt to company growth and new direction
• Availability to work O.T. hours particularly in support of employee churn moves
• Provide oversight for facilities maintenance programs
...
Professional Skills
• Good PC skills including Microsoft Excel, ...
• Experience in facility planning or facilit...
• Experience: 5 years of project and facilit...