Home Care Coordinator Resume Sample
Lillian Morissette
297 Schroeder Turnpike,
Dallas,
TX
+1 (555) 511 8728
Work Experience
Home Health LVN Regional Care Coordinator
08/2016
-
PRESENT
New York, NY
- Participates in administrative “on-call” communication with staff and/or family members regarding schedule changes with professional staff
- Ensure that homecare schedules are complete and accurate in computer
- Wilshire Blvd, Los Angeles CA 90073
- Collaborates with the hospital/facility’s discharge planning personnel, utilization review department and insurance case managers to facilitate safe, early discharge
- Assists departmental staff in the timely procuring and processing of physician’s orders for homecare assessment, including obtaining a patient’s current history and physical information and any other pertinent information to assist in the acceptance of the referral
- Delivers effective presentations of service offerings, disease state management programs and competencies. Performs community education activity to hospitals, physician offices, etc. on an as needed basis
- Performs facility courtesy visits to coordinate discharging and admission to home care, as requested by referral sources. Coordinates home care admissions on an as needed basis. Coordinates equipment set up for new admissions, as needed
Home Care Coordinator
02/2010
-
07/2016
Los Angeles, CA
- Tracks/coordinates and follows all patient facility admits. Performs client referral follow ups for all admissions. Completes intake progress notes, as appropriate
- Documents daily marketing activities and interactions in Customer Relationship Management software
- Generates reports accurately and in requested time frame as assigned
- Assists in developing educational pieces for referral sources including in-services, collateral sheets, patient outcome reports, etc. Assists in developing educational activities for staff including in-services based on employee needs and promotes staff development
- Excellent verbal communication and interpersonal skills needed to work in a collaborative practice setting with an interdisciplinary team and to interact effectively with patients, physicians, payers, reviewers and other agencies
- Excellent skills in the following areas: critical thinking, problem identification and resolution, adoption to change and negotiating
- Organizational skills necessary to work independently, follow through on daily activities, multi-task and effectively manage time and resources not under their direct control
Clinic Care Coordinator for Patient Centered Medical Home
04/2003
-
09/2009
Detroit, MI
- Proactive and self-directed with the ability to prioritize and make decisions in a fast paced environment
- The analytical skills necessary to understand the relevance and impact of data and clinical information to support the appropriate utilization of resources associated with the cost and quality of patient care while keeping the focus on positive patient care outcomes
- Intermediate to advanced computer skills necessary to utilize multiple computer systems and software applications
- Prepares HHD Equipment requisitions in SAP for one-step processing once patients are identified. Orders HHD Equipment, driving the requisition approval and HHD equipment delivery processes to the patient’s home
- Schedules HHD equipment installation and order all HHD Product Supplies for the HHD Equipment installation. Ensures that all HHD Product Supplies are available in the patient’s home for the Equipment installation (RTG Tech Services, RES, RTG Customer Service)
- Occasionally lift and/or move up to 80 pounds
- Assist patients in assessing, planning, coordinating, and monitoring the safe transition from acute care to home with home health services
Education
University of New Hampshire at Manchester
1998 - 2003
Bachelor's Degree in Nursing
Professional Skills
- Good interpersonal and organizational skills required
- Experience in geriatric care management in a home health setting required
- Providing specialized support for the Patient Accounting and Finance departments
- Answering phone and greeting customers
- Approving visits in according to Plan of Care, Medicare regulations and payor approval
- Providing administrative support in all areas of home health
- Monitoring patient vital signs within and outside designated parameters and intervenes as necessary
How to write Home Care Coordinator Resume
Home Care Coordinator role is responsible for software, government, finance, training, security, payroll, insurance, travel, health, transportation.
To write great resume for home care coordinator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Home Care Coordinator Resume
The section contact information is important in your home care coordinator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Home Care Coordinator Resume
The section work experience is an essential part of your home care coordinator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous home care coordinator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular home care coordinator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Home Care Coordinator resume experience can include:
- Represent the Agency in transitional care activities, strategic relationships with health systems, hospitals and other inpatient facilities, physicians and physician groups, and executive level opportunities
- Interacts with physicians, case management and health care team to coordinate care and effectively establish Plan of Care for discharge
- Responsible for sending, tracking and receiving medical orders, coordinates delivery with Community Liaisons
- Responsible for meeting and/or exceeding referral and admission goals
- Notify Manager if orders/POTs received back with writing/alterations present
- Organizes, sorts, scans, and maintains documentation in patient files in a timely manner. Reviews chart for pre-billing
Education on a Home Care Coordinator Resume
Make sure to make education a priority on your home care coordinator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your home care coordinator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Home Care Coordinator Resume
When listing skills on your home care coordinator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical home care coordinator skills:
- Collecting complete/accurate insurance and demographic info
- Interacting with internal and external customers to resolve accounts in the most efficient and positive manner possible
- The position is primarily an office position and requires work being accomplished via computerized medical record records and telephone throughout the day
- Functions as an RN coordinating referrals to non-VA home care agencies
- Case manages all members that have home health services and completes the Welcome Home Call within one day of discharge to home setting
- Proactive Education: educates health care consumers/clinicians and other medical disciplines about Virtua Home Care services through the following means
List of Typical Experience For a Home Care Coordinator Resume
1
Experience For Home Health Care Coordinator Resume
- Maintains department level competencies
- Enters visits completed accurately onto office spreadsheets for accurate pay
- Submits payroll information to the payroll processor in compliance with agency schedule for accuracy and timeliness
- Provides computer support and data entry
- Evaluation & Collaboration.Evaluate eligibility, needs and care resources for patient; obtain insurance information and authorizations for appropriate reimbursement; collaborate with facility care coordinators, social workers and physicians to find solutions for challenging patients requiring home care
2
Experience For Clinic Care Coordinator for Patient Centered Medical Home Resume
- Assessment & Development. Complete a comprehensive clinical assessment for home care services and develop a home care plan; coordinate all in-home services, including professional, paraprofessional services, durable medical supplies and equipment
- Documentation.Complete all required documentation in patient’s facility record; gather and analyze data and complete all assigned reports
- Identifies/Educates/Coordinates: Collaborates with the RN, physician, social worker, case managers, dietitian, therapists, clerical staff and other multidisciplinary team members on patient discharge status and plan
- Educates patient/families/hospital staff regarding home care service to meet identified patient needs. Refers patients to home care agency for follow-up. Interprets home care policies and procedures for Virtua staff, physicians, and patients
- Proactive Education: educates health care consumers/clinicians and other medical disciplines about Virtua Home Care services through the following means: patient education, internal communications/rounding specialty units and clinical rounds, coordination of home care referrals
3
Experience For Trauma Medical Home Care Coordinator Resume
- Metrics: Patient satisfaction with the discharge process. Virtua Home Care referral volume goals collaborates with Director, Marketing in establishing Virtua Home Care referral volume goals
- Virtua Home Care referral volume goals - collaborates with Director, Marketing in establishing Virtua Home Care referral volume goals
- Acts as a liaison between the Home Health department and healthcare providers, including interaction with case management and discharge planners at hospitals, skilled nursing/rehabilitation facilities, physicians and other healthcare providers to provide education about the company’s home healthcare services, the benefits of homecare and clinical outcomes
- Completes the HABC Monitor – Self Report Version (if patient’s MMSE = 24); Completes the HABC Monitor – Caregiver Version (if caregiver present); Administers the PHQ-9 to the patient; Administers the MMSE to the patient; Reviews most recent HABC Monitor-Caregiver Version, HABC Monitor-Self Report Version, PHQ-9, and MMSE; Delivers the protocols and handouts triggered by the Monitors
List of Typical Skills For a Home Care Coordinator Resume
1
Skills For Home Health Care Coordinator Resume
- Internal communications/rounding specialty units and clinical rounds,
- Assist the member in meeting their short and long-term goals
- Assess homecare needs and develop specific plans of care
- Facilitate coordination, delivery, and pick-up of DME/supplies
- Communicate and collaborate with members of IDT in delivery services to patients and families
- Liaise with other community services and resources to ensure that other resourses are identified and initiatied
- Arranging for uninterrupted continuing medical care and assist in the management of home care plan prior to discharge and at admission and after pt. no longer on service. This includes intake, admission, charging, discharge and billing of coordination of care
- Conducts pre-discharge hospital patient visits at the healthcare provider’s request to determine the need and eligibility for homecare, introduces the department and it’s function upon acceptance of a healthcare provider’s referral, and explains available homecare services to patients and families
2
Skills For Clinic Care Coordinator for Patient Centered Medical Home Resume
- Reviews member’s record for completeness. Assures that health care providers have signed physician orders for all requests for authorizations
- Reviews the census daily for home health referrals and anticipated discharges to home health
- Communicates with SSC that member’s eligibility is verified in the system
- Accepts referrals for home health authorizations from naviHealth team members and health care providers
- Documents health care providers’ requests for authorization for services
3
Skills For Trauma Medical Home Care Coordinator Resume
- Enters information timely and accurately data into designated care management applications
- Coordination of home care referrals
- Patient satisfaction with the discharge process
- Virtua Home Care referral volume goals
- Understands and applies CMS Chapter 7 for home health
- Completes medical necessity reviews for home health start of care visits, recertifications, resumption of care and additional visit requests
4
Skills For Health Home Clinical Care Coordinator Resume
- Case manages all members that have home health services authorized
- Communicates with ATS and naviHealth Medical Director
- Reviews member’s record for completeness
- Determines how many visits are authorized per nationally recognized guidelines
- Reviews health care providers documentation of services performed to determine if services are covered
- Communicates with the primary physician, as indicated
- Sends written notifications to home health providers and members
- Notifies the health care provider of denials reviewed by the Medical Director
5
Skills For LPN Home Care Coordinator Resume
- Collaborates with all providers, member and member’s medical power of attorney to establish an optimal and individualized care plan. Assist the member in meeting their short and long-term goals
- Completes the NOMNC and coordinates with the agency the processing of the NOMNC
- Attends naviHealth meetings as requested. A
- Dheres to organizational, departmental and regulatory policies and procedures
- Keeps updated on NCQA and URAC standards of practice. Promotes a positive attitude and work environment
- Sends written notifications to home health providers and members. Notifies the health care provider of denials reviewed by the Medical Director
- Reviews member’s record for completeness. Request additional records from health care providers, if needed
- Attends naviHealth meetings as requested. Adheres to organizational, departmental and regulatory policies and procedures
- Keeps updated on NCQA and URAC standards of practice
6
Skills For Home Health LVN Regional Care Coordinator Resume
- Processes assigned workflow in electronic health record system for multiple locations to ensure efficient care planning and revenue cycle operations within established department productivity standards. Workflow tasks include, but are not limited to
- Approving physician verbal orders and obtain verbal orders from physicians as necessary
- Processing recertification/discharge decision task with collaboration from Clinical Manager, Case Manager, and Episode Care Manager
- Process discharge workflow according to Plan of Care
- Facilitates communication with physicians, patients, location Clinical Managers, and clinical field staff and documents in the electronic medical record
- In healthcare field
- Demonstrates knowledge of growth and development principles over the life span and possesses the ability to assess data/interpret appropriate information needed to identify each patient’s requirements relative to age-specific needs
- Demonstrates knowledge of pathophysiology, pharmacology and disease processes for the assigned population and age appropriate care in order to ascertain an accurate understanding of the patient’s symptomology
- Eligible for Agency Affiliated Counselor prior to date of hire and credential obtained within 60 days of hire
7
Skills For Home Health Care Transition Coordinator Resume
- Acute care setting required
- Knowledgeable of ICD-9 coding
- Manual dexterity needed for keyboarding and other repetitive tasks
- Educates patients/families/hospital staff regarding home Care services
- Virtua Home Care referral volume goals - collaborates with Manager in establishing Virtua Home Care referral volume goals
8
Skills For Health Home Care Coordinator for King & Pierce County Resume
- Responsible for maintaining personnel files under the supervision of the Administrator and HR
- Tracks and coordinates with appropriate personnel for missing documentation for personnel files
- Schedules and appropriately documents patient schedules in a timely manner when on call or covering Scheduler’s position
- Weekend and holiday commitment as per contract.
- Maintains patient and family confidentiality; Maintains protected health information in accordance with HIPAA privacy guidelines and regulations
- Collaborates with all providers, member and member’s medical power of attorney to establish an optimal and individualized care plan
- Communicates with health care providers and member, naviHealth’s role and provides information on prevention of re-hospitalization
9
Skills For Rn-home Health Regional Care Coordinator Resume
- Read and write in English in order to process paperwork and document information
- Completes member screening within scope of experience, training, and expertise, and communicates social, emotional and patient/family stressors to interdisciplinary healthcare provider team as relates to member’s plan of care
- Monitors member’s progress towards achievement of self-management goals identified in the plan of care and provides ongoing status reports to management, provider team and/or other interested parties
- Researches and identifies community resources, vendors, medical supply companies, healthcare agencies and other resources appropriate to the patient’s individualized plan of care
- Data entry into the computer system for all VHSNJ At Home referrals
- Assists with the development, revision, and coordination of the Plan of Care through collaboration with the multidisciplinary treatment team to meet the patients’ needs effectively and efficiently
- Maintains knowledge and satisfactorily complies with regulatory and third party payers’ procedures, notification requirements and criteria, documentation required in the EHR, etc…
10
Skills For Care Coordinator, Home Health, Kankakee Resume
- Patient Care & Service. Completes a comprehensive clinical assessment for home care services and develops a safe home care plan with the patient/caregivers. Obtains MD order to support the plan. Coordinates all in- home services including but not limited to professional, paraprofessional services, durable medical supplies, equipment, etc
- Documentation.Completes all required documentation in patient's facility records per the Community Home Health Agency requirements. Gathers data, analyzes data and completes all assigned reports
- Performs assessment of clinical, psychosocial and demographic information to identify problems and develop Plan of Care and completed initial evaluation for targeted Home Care admission
- Collaborates with health care team to facilitate and establish patient discharge status
- Cultivates collegial relationships with physicians, health care personnel, other facilities, community agencies and third party payers
- Coordinates work schedule to achieve maximum productivity and efficiency
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