Health Coordinator Resume Sample
Sammy Kihn
397 Murazik Harbor,
Chicago,
IL
+1 (555) 944 6591
Work Experience
Executive Health Coordinator
09/2017
-
PRESENT
Los Angeles, CA
- Months of experience applicable to position is required
- Integrates efforts with community marketing team to ensure efforts are coordinated and in line with the community’s goals
- Attends weekly case conferences and provides feedback/reports on patient’s progress. Acts as liaison to physician to report patient’s progress toward goals, response to treatment, or updated treatment plans. Serves as a liaison with hospital planners to ensure smooth transition from hospital to home
- Provide immunizations and TB screenings, administering IM, SQ and intradermal medications
- Complete and maintain accurate employee health files and other related documents
- Perform data entry and processing functions
- Collaborate with Human Resources staff and other appropriate departments in the documentation and follow-up of work related injuries, illnesses and exposures
- Communicate directly with employees and/or managers regarding necessary screening and immunizations using written, verbal and electronic communication methods
Behavioral Health Coordinator
07/2010
-
07/2017
Philadelphia, PA
- Promote wellness and advises employees of various options available regarding their health care questions
- Possess effective written and verbal communication ? Good computer/technology skills
- Desire to work as part of an interdisciplinary team to improve patients’ health and wellness
- · Ability to persuade, influence and enlist others’ support in accomplishing objectives
- Demonstrates a thorough knowledge of psychological counseling theory and techniques by way of treatments and activities used for individuals in caseload.'
- Receive and respond to customer or physician inquiries. Process information from member or provider to determine needs/wants and ensure customer questions have been addressed. Respond to customer or send to appropriate internal party
- Perform outreach to members and/or physicians as needed to provide assistance or schedule appointments
Health Coordinator
08/2004
-
01/2010
San Francisco, CA
- Compose appropriate correspondence and send to members manually or electronically
- Provide support to the clinical team by performing the non-clinical functions necessary to generate and close a case within the platform
- Responsible for building appeals through system integration. Research next level of appeal and communicate information to the member, provider, and facility when applicable
- College and 2 years experience with automated systems OR 3 years of experience with automated systems
- Database experience or PC applications experience
- Verbal and written communications skills including interpersonal skills to assist members and coordinate care with physician offices
- Contacting members to inform and educate them on our medical management programs
- Responding to inquiries from members
Education
University of Phoenix - Bellevue Learning Center
1998 - 2003
Bachelor's Degree in Psychology
Professional Skills
- Possesses planning and organizational skill with expert skills in prioritization
- Strong time management, organization, and prioritization skills with the ability to pick up tasks after interruptions
- Strong training and education skills - first aid, CPR, and promoting a healthy lifestyle
- Excellent writing skills, including the ability to prepare high quality written reports from diverse materials and inputs
- Skills in communicating effectively orally and in written format
- Demonstrate independent decision making skills and ability to promote a team environment
- Strong organizational skills in coordinating medical care for a high end population with high expectations
How to write Health Coordinator Resume
Health Coordinator role is responsible for communications, interpersonal, developing, medical, correspondence, coaching, collaborative, organizational, training, family.
To write great resume for health coordinator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Health Coordinator Resume
The section contact information is important in your health coordinator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Health Coordinator Resume
The section work experience is an essential part of your health coordinator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous health coordinator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular health coordinator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Health Coordinator resume experience can include:
- Impeccable customer service skills and communication skills to effectively communicate with diverse groups of people within and outside Johns Hopkins Medicine
- Good English and computer skills (especially Microsoft Office)
- Prioritizes BHH billing and services over consultative time for integrated practice while continuing to provide excellent service and quality to practice site
- Coordinate clinical needs with Psychiatry within a correctional setting, in order to service effectively the needs of the offender
- Provide effective training to enhance staff knowledge and skill level
- Skills in understanding written sentences and paragraphs in work related documents
Education on a Health Coordinator Resume
Make sure to make education a priority on your health coordinator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your health coordinator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Health Coordinator Resume
When listing skills on your health coordinator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical health coordinator skills:
- Be able to effectively communicate with in a multicultural setting
- Oversee clients’ work performance in the Recovery Resource Center and assist patients in improving skills as related to the Treatment and Recovery Plan
- Analytical skills required to implement and analyze tracking historical trends
- Exceptional customer service skills (internal and external customers)
- Be able to work effectively with HR and HSE
- Modify outreach frequency in order to effectively monitor self- management to prevent adverse outcomes
List of Typical Experience For a Health Coordinator Resume
1
Experience For Behavioral Health Coordinator Resume
- High level of interpersonal and organizational skills are required to interact with this patient population in delicate and stressful situations
- Related experience in healthcare and/or business with a strong focus on customer service best practices
- Reaches out to patients with validated gaps in care and facilitate meeting these needs
- Knowledge of medical field gained through experience or formal course work
- Excellent knowledge of customer service best practices and concierge services catered to opinion leaders,
- Provide medical support at the ACLS level for those areas involved in potent compound production including laboratory areas
- Assist with daily activities in the Medical Department such as medical monitoring and care for work-related injuries
- Assist in teaching First Responder classes
- Responsible for uploading clinical data to any external review organization to facilitate peer review completion within state and regulatory guidelines
2
Experience For Population Health Coordinator Resume
- Responsible for documenting peer review outcomes in the medical management system
- Responsible for uploading manual determination letters and member communications to the Enterprise Content Management System
- Establish and maintain collaborative working relationships with PH/CCC leadership and staff at all levels
- Collaborate with PH/CCC leadership to deliver and implement Practice Transition Plan including interface model with NCQA
- Ensure completion of all DOT paperwork, including background checks, consent forms, and MVR records
- Track all DOT data, including driver qualification files, and upload into various databases
- Perform audits to maintain proper compliance with DOT regulations and D&A testing
3
Experience For Occupational Health Coordinator Resume
- Respond to all external requests regarding employee DOT information
- Coordinate random and reasonable suspicion D&A testing in accordance with company policy
- Support and closely coordinate mental health care with the patient’s primary care provider and, when appropriate, other treating mental health providers
- Work with confidential and highly sensitive information and comfortable with working with many prominent and affluent individuals
- Become subject matter expert on processes and workflows used throughout care coordination and assist management with training and documentation
- Monitor health procedures set standards for managing third part contracts
- Assists in Infection Control process working with the Director of Infection Control
- Attends department meetings and in-service training programs to remain up-to-date and signs minutes of staff meetings
4
Experience For Mental Health Coordinator Resume
- Assumes responsibility for on-going professional development
- Promotes wellness and provides education regarding preventative care measures
- Remains current on industry trends, best practice operational models, and changing patients and provider needs
- Daily maintenance of emergency equipment in all potent compound areas
- Other responsibilities as needed or indicated to include Emergency Response Team, Confined Space Rescue, Incident Command Responsibilities/Medical officer, and Decontamination
- Generate or compose appropriate correspondence and send to members manually or electronically
- Maintain production requirements based on established department business needs
- Facilitate scheduling clinical reviews with medical directors/physician reviewers, including shaping request, initial peer reviews, post service reviews, appeals and other reviews requiring physician review
5
Experience For Integrated Behavioral Health Coordinator Resume
- Responsible for building appeals through system integration including dashboard, the Enterprise Appeal Application, and the Enterprise Content Management System
- Analyzes the impact and success of programs, investigates trends and recommends modifications to improve program effectiveness
- Work requires the ability to operate a computer and work with home health software, Excel and Word
- Works as an effective member of the central (CPM Team) and serves locally as the CPM representative within a practice’s interdisciplinary team
- Assists in the validation of patient panels (for target populations)
- Research next level of appeal and communicate information to the member, provider, and facility when applicable
- Facilitate verbal and written communication of the initial peer review determination to the member, provider, and facility when applicable including any unable to reach communication
- Assign and delegate work items received via email and/or medical management system
- Works with a multidisciplinary teams to support the development and implementation new programs/processes (to include Clinical Educator; Clinical Quality Coordinator, etc.)
6
Experience For Executive Health Coordinator Resume
- Assist PH/CCC departments with changes to their current processes, documentation of standard work for key processes, and use tools
- Deliver clear and concise communications (verbal and written) to support continuous improvement efforts and review status and controls
- Maintain knowledge of applicable regulatory and organizational policies that need to be incorporated into project assessment, planning, updates and reports in an effort to maintain compliance with established policies/regulations. Identify policies that need to be modified based on improvements in standard work processes
- Educate and explain D&A process to managers and employees to ensure compliance with DOT regulations and the company’s Drug & Alcohol-Free Workplace Policy
- G. Assists with attendance issues as directed by the principal
- K. Continues professional development to remain current in field
7
Experience For Home Health Coordinator Resume
- Fully competent in healthcare software utilization
- Contribute to increases in Humana associate engagement surveys and other surveys by being actively involved in planning associate engagement activities, and promoting associate engagement and participation in well-being opportunities
- Works closely with practice teams planning tests of change. Participates in the planning, implementation and analysis of PDSA improvement cycles as appropriate
- Delivers reports detailing practice level PHS IPF Quality Metrics to practice leaders for distribution
- Conducts timely outreach tailored to meet each patient’s condition specific needs
8
Experience For Employee Health Coordinator Resume
- Collaborates with care teams to establish population-appropriate pre-visit and point of care processes
- Monitors and corrects population registries under the direction of the Provider and the care teams within the practice
- Assists management with development of work processes to capture, review and retain required occupational health records including medical, industrial hygiene and product stewardship. Ensures compliance with company’s records management policies and standards
- Maintains department’s Sharepoint site ensuring content in current and accurate in accordance with established requirements. Updates/organizes site utilizing content management tools per Information Technology guidelines
- Works as an effective leader of the central (CPM Team) and serves locally as the CPM representative within a practice’s interdisciplinary team
- Works closely with PHCs and practice teams planning tests of change. Participates in the planning, implementation and analysis of PDSA improvement cycles as appropriate
- Reviews PHS IPF Quality measurements with Program Director to identify potential central and local improvement strategies
9
Experience For Senior Population Health Coordinator Resume
- Serves as a member of the BWH Primary Care Behavioral Health Integration Workgroup
- Educates members and medical providers about behavioral health and/or chemical dependency services provided by the health plan and the appropriate T/RBHA
- Assists members in accessing T/RBHA services by self-referral, through their primary care physician or with assistance from the Care1st behavioral health department
- Ensures the initiation and coordination of emergent and non-emergent behavioral health referrals to the T/RBHA when clinically appropriate
- Tracks and documents referral requests to the T/RBHA to ensure proper member notification, timely access to services, and appropriate follow-through with the assigned T/RBHA provider
- Monitors EPSDT referrals to ensure that members under the age of 21 receive a developmental/behavioral health screening in compliance with the AHCCCS periodicity schedule and that those members are appropriately referred for behavioral health services as indicated
- Assists in obtaining appropriate medication history/clinical information from primary care physicians, T/RBHA providers and members in response to pharmacy authorization requests for psychotropic medication
- Facilitates coordination of care and direct collaboration between the member’s behavioral health provider and primary care physician or Care1st specialist
10
Experience For Maternal Health Coordinator Resume
- Addresses quality of care issues by assisting in the resolution of member, medical provider or T/RBHA problems and complaints
- Assist with activities involving operation of the Rape Crisis Line
- Participate in assessment and planning of program and services
- Assist with quality improvement by providing continue education topics
- Cognitive requirements including the ability to analyze a situation and make a sound decision on the best way to arrive at a solution
- Respond to inquiries from the practice regarding outcomes of outreach calls to patients
List of Typical Skills For a Health Coordinator Resume
1
Skills For Behavioral Health Coordinator Resume
- Demonstrates the knowledge and skills necessary to provide appropriate support to the age related and cultural needs of the clients served
- Demonstrated experience promoting a diverse workforce/academic environment is required
- Demonstrated knowledge base and experience with third party reimbursement
- College and 2 years experience with automated systems OR 3 years experience with automated systems
- Creative problem-solving skills with the ability to use community and network resources to meet members' needs
- College and 2 years of experience with automated systems OR 3 years of experience with automated systems
- Experience with coordinating Member’s needs, providing assistance to Members, and analyzing their understanding
- Experience developing training materials, facilitation of training to individuals and groups appropriate for adult learners at all levels of ability
2
Skills For Population Health Coordinator Resume
- Experience working in ambulatory care setting (primary care, internal medicine or specialty required)
- Previous experience working with the Adolescent and Adult population
- Collaborate with CCC and PCP to promote implementation of evidence-based practice and provide appropriate frequency of monitoring and follow up
- Identify and validate quality care gap when working with beneficiary/patient
- Run upcoming appointment reports for FPN providers to identify and validate care gaps and enter in appointment note to provider
- More than 1 year of related experience in a medical setting
- Previous work experience using a computer to include both Word and Excel
3
Skills For Occupational Health Coordinator Resume
- Counseling experience
- Related experience in a medical setting
- Experience in working on interdisciplinary teams required
- Experience with Head Start Program or Child Care licensing
- Experience building rapport with community partners
- Experience working with low income families
- 6 months- 1 year clinical experience working with neurology or psychiatry patients desired
- Knowledge of and/or experience working with services in the Cedar Rapids/Linn County area for children with Autism
4
Skills For Mental Health Coordinator Resume
- Two years experience working with Office Suite programs (i.e. Word, Excel, PowerPoint, & Outlook)
- One year experience working with an EHS or other database systems
- Conducts individual debriefing of clients after the experience of restraint or
- Evaluate continually the Company’s marketing strategies and advise management on effective strategies and suggest any changes
- Develop and implement an effective behavioral support and monitoring process in coordination with DDD Behavioral Health Unit team
5
Skills For Integrated Behavioral Health Coordinator Resume
- A valid NYS Driver’s license and a driving record which meets University requirements
- Systematically and skillfully respond to telephone calls and customer requests
- Social Services and/or Supervisory experience
- Solid assessment, clinical, and documentation
- Trauma and emergency medicine experience
- Current evidence based practice, principles, techniques, and trends in behavioral health with additional expertise in the area of developmental disabilities
- Functional analysis of behavior and appropriate evidence based behavioral interventions
- Experience in Initiate contact with patients via phone, e-mail, and written letter to recommend needed services and schedule office appointments
- Valid Virginia driver’s license; and
6
Skills For Executive Health Coordinator Resume
- Over 3 years’ experience in a hospital setting
- Experience with Epic (EHR) required
- Experience with HEDIS metrics required
- RN with at least three (3) years of professional experience in pediatric healthcare
- 6 months – 1 year clinical experience is required
- Understanding and working knowledge of state worker’s compensation laws
7
Skills For Home Health Coordinator Resume
- Tackling challenging health needs around the world
- Working with CLS’s and ancillary employees who are exposed to microorganism and chemicals in a laboratory setting
- Working knowledge of computer software, including, Outlook, Excel, PowerPoint and Word
- Inspiring employees to push past possible
- Making a notable difference
- Coordinating wellness and prevention services
8
Skills For Employee Health Coordinator Resume
- Identifying potential employer clients
- Marketing industrial care services
- Supporting the clinicians in the Medical Management department with their provider and member activities
- Responsible for overall planning, organizing, directing, coordinating and monitoring of all institutional contracted mandates, related to the WSRU program
- Manage medical testing, including company’s hearing conservation program, and ensure timely coordination of testing, data processing, audits, and reports
9
Skills For Senior Population Health Coordinator Resume
- Assist in identifying and resolving any issue, dissatisfaction or problem that the referral source is experiencing with the Company’s various services
- Utilize motivational interviewing and health-coaching techniques to engage beneficiary/patient and support system
- Licensed to practice psychology, social work, or couseling in the State by the appropriate state licensing board
- Develops trusting, working relationships with primary care providers and support teams
- Collaborates with evaluating clinician in preparation for annual summary evaluation ensuring the client meets continued care criteria
10
Skills For Maternal Health Coordinator Resume
- The IBHC is responsible for maintaining clinical documentation consistent with all licensing and regulatory requirements
- The BHHC is responsible for coordinating care and maintaining the records on a caseload of assigned clients
- Consult with medical case manager, HR, safety, and supervisors regarding testing coordination and results as necessary
- J. Participates in identifying and meeting social, emotional, and physical needs of students
- Work requires proof reading and checking documents for accuracy
- Knowledge of all policies, procedures and regulations relating to position and clinic assignment
- Give precise attention to details in a distracting environment
- Assist with coordinating services as needed (e.g., durable medical equipment, Home Health, etc.)
List of Typical Responsibilities For a Health Coordinator Resume
1
Responsibilities For Behavioral Health Coordinator Resume
- Coordinating care post-discharge from facilities to include making a Post-Discharge Call and coordinating transition of care services that maybe necessary
- Developing relationship with patient as an integral team member
- Collaborating with payer care managers for additional services when appropriate
- Assist with assessing barriers when patients are not meeting treatment goals, not following treatment care planning, or have not kept important appointments
- Assists in identifying and/or developing local family support groups
2
Responsibilities For Population Health Coordinator Resume
- Attend county and regional events, planning groups, task forces, etc. as assigned by the Program Manager
- Assists the Philanthropy department in identifying grateful patients and/or potential donors
- Leads troubleshooting efforts with partner practice to ensure smooth and efficient workflows
- Provides coordination and patient outreach for specific target patient populations with chronic conditions or needing cancer screenings
- Tracks and documents coordination of care activities to ensure proper notification, conflict resolution and appropriate follow-through by providers
- Assists with long and short term agency projects
- Collaborate with community agencies to increase access to services for underserved and marginalized communities
- Attends and assists with monthly ISAH advocate meetings
- Assists with supervision of volunteers
3
Responsibilities For Occupational Health Coordinator Resume
- Submits timesheets and reimbursement vouchers to ISAH supervisor as required by procedure
- The ability to work with both clinical and non-clinical personnel in potentially high stress situations is required
- Attends all mandatory safety related education programs (fire ergonomics, universal/standard precautions etc.)
- Carries assigned keys and wears hospital badge at all times
- Refrain from the abuse of chemicals
- Participates in the development of treatment planning which encourages inclusions of client’s goals, alternate interventions to reduce the use of restraint and seclusion and facilitate discharge
- Assists in monitoring the facility’s use of restraint and seclusion and near miss events by reviewing each episode and related aggregate data regarding restraint and seclusion use
- Assist clients in articulating personal goals for recovery
- Participates in the training of staff related to the consumer perspective of treatment and recovery
4
Responsibilities For Mental Health Coordinator Resume
- Data entry of a confidential nature is performed in a timely and accurate fashion in keeping with established policies and procedures
- Participate in the Recovery Integration Committee
- Collaborate with consumer driven elements of the service system to organize clients in activities that provide opportunities for empowerment and increased self-determination
- Interacts with clients on a regular basis to establish rapport and refers clients to unit staff and the Human Rights Officer when appropriate
- Lend insight into mental illness and what makes recovery possible
5
Responsibilities For Integrated Behavioral Health Coordinator Resume
- Works collaboratively with outside advocates, as needed
- Attends all mandatory classes as well as others deemed necessary by supervisor
- Maintains records necessary to document and track information related to EHSS’ occupational health and safety programs including chemical inventories, training, sampling, equipment performance inspections, and inquiry and incident response
- Conducts periodic performance inspections and rechecks on campus chemical fume hoods, spray booths, emergency wash equipment (eye washes/safety showers), etc., and distributes status reports to area supervisors and Campus Facilities’ maintenance staff and others as necessary to facilitate repairs and/or to review performance trends
- Works as an effective member of the central (CPM/PHO Team) and serves locally as the PHC representative within a practice’s interdisciplinary team
- Contributes to a positive experience for patients and families through courteous telephone interactions and interview activities, accurate and expeditious routing, as well as referral to appropriate clinical staff when necessary
- Provides regular updates and reports to the Medical Director, Practice Manager and PHO Manger
6
Responsibilities For Executive Health Coordinator Resume
- Utilize local assessments on health disparities, social determinants of health, and other relevant local data, reports, and available information to inform and address health disparities in the Mid-Hudson PHIP region
- Support the implementation of the Mid-Hudson PHIP work plan to address health disparities and work collaboratively with a diverse group of regional stakeholders to advance and promote health equity and the New York State Prevention Agenda goals
- Participate in HealthlinkNY and New York State Department of Health meetings, work groups, and forums as requested by the Program Manager
- Represent Mid-Hudson PHIP and HealthlinkNY at community meetings, work groups, and forums as assigned by the Program Manager
- Develop and coordinate stakeholder engagement activities in the Mid-Hudson under the guidance of the Program Manager
- Assist with the implementation of Blueprint for Health Equity events to include collection of testimonials, photos, and video footage at the events
- Assist with the evaluation of PHIP activities and provide program reports as assigned by the Program Manager
7
Responsibilities For Home Health Coordinator Resume
- Maintain knowledge of developments and trends in the field of population health, specifically social determinants of health and health disparities
- Review data and create monthly data highlight reports to post on the project website
- Frequent travel throughout the Mid-Hudson Valley PHIP Region (Dutchess, Orange, Putnam, Rockland, Sullivan, Ulster, and Westchester Counties)
- Basic knowledge and ability to speak to the Health Information Exchange (HIE) functions, capabilities and services provided to participants. Understanding and ability to describe the State Health Information Network of New York (SHIN-NY) to external partners and potential participants
- Participation in community events and New York State Department of Health (NYSDOH) initiatives
- Review reports to identify patients with past due adult preventative, diabetes, and other identified clinical services
- Initiate contact with patients via phone, e-mail, and written letter to recommend needed services and schedule office appointments
- Notify primary care physicians and clinical office staff of issues pertinent to patient care
- Monitor the transition from hospital to home and back to Primary Care Physician. Contact the patient as necessary to ensure completion of follow-up activities
8
Responsibilities For Employee Health Coordinator Resume
- Work directly with assigned clinics to determine outstanding needs and develop rapport with physicians and staff to assure seamless integration of activities with care coordination
- Conduct a review of the patient EHR and/or contact patient in support of special projects identified by department manager or organizational committees
- Track and report key measures and communicate with program leaders on status of assigned functions
- Analyze and compile reports to support care coordination activities
- Participate in departmental committees and quality improvement initiatives as appropriate
- Assist with special projects that have been assigned to care coordination
- Close collaboration with Social Determinant Specialist and other clinical staff, other Optum functional teams and Optum network team
9
Responsibilities For Senior Population Health Coordinator Resume
- Assist with other coordination of care needs of Optum BH staff
- To advise management on the activities required to achieve optimum health and productivity for employees
- Coordination of medical care and MEDEVAC for all expat and local employees
- Act as the health focal point for internal and external stakeholders e.g. government, NGOs and local communities
- Supervises receptionist/clerk positions. Responsible for coordination and follow-up of routine office schedules and functions
- Lead, coordinate, and manage projects and ensure projects are delivered within
10
Responsibilities For Maternal Health Coordinator Resume
- Allotted budget and timelines
- Professionally communicates with personnel, outside agencies, physicians,
- Coordinates Worker’s Compensation program
- Coordinates Employee Health program
- Represent interests of mental health services with the institution’s administrative staff under the direction of Regional MH Director or VP of Behavioral Services and to facilitate cooperation in the delivery of mental health services
- Assist the Regional MH Director or VP of Behavioral Services and H.S.A. in the development/refinement of policies and procedures to ensure that these meet not only recognized standards, but also the institution’s General Orders
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