Health Administrator Resume Sample
Shaun Kerluke
9585 Alek Drive,
New York,
NY
+1 (555) 916 4363
Work Experience
Health Services Administrator
02/2017
-
PRESENT
Detroit, MI
- If a Registered Nurse, have active/current licensure in stateand CPR certification
- Active/current agency health requirements
- If a Registered Nurse, have active/current licensure in state and CPR certification
- Operate pill call, administer medication and document as required by applicable policies and/or procedures
- Report directly to the Warden/Facility Administrator or designee in daily operations of the medical department, consult with Corporate Medical Director on contractual health care issues
- Directs state-wide programs, staff and fiscal activities and staff of all offices within a Bureau
- Reviews operational policies and procedures and initiates changes and additions as required
Health Center Administrator
08/2014
-
11/2016
Detroit, MI
- Develops, organizes, coordinates and manages diverse health-related activities involving individuals with differing levels of expertise
- Attends meetings and conferences as representative of the Division of Public Health
- Directs and participates in the development of new programs and the methodologies and scientific technologies to meet goals and objectives
- Prepares reports and oversees reporting functions of various programs in the Bureau
- Code all surgical procedures using national coding guidelines and educate new admin staff with Coding Seminar prior to allowing them to post charges. Edit work of all staff who are entering charges in Epic for accuracy
- Implement new and revised policies and procedures affecting health services; coordinate with other departments to ensure compliance with overall facility objectives
- Manage and conduct coordinated health care for detainees, other health related programs and serve as a member of the Mental Health Team, QI, UM, Safety, P&T committees, Dental and others as required
- Act as liaison between the facility and health consultants and coordinate the Mental Health Programs
- Manage clinic resources such as budget, expenditures, space and equipment
Licensed Outpatient Behavioral Health Administrator
11/2011
-
06/2014
Boston, MA
- Pull and analyze clinic activity and financial reports on a routine basis, including but not limited to: Maestro work queues and dashboard reports, visit volume data, PRMO dashboard and 15 pager reports,provider profit and lossstatements, balance score cards, and Press Ganey data
- Develop operating policies and procedures for clinic and staff and monitor compliance
- Represent clinic in all business matters and communicate changes to clinic staff and external sources accordingly
- Assess center performance and implement processes for continuousimprovement plans including, but not limited to DMAIC and WC projects
- Develop practice priorities aligned with CPDC and PDC objectives, in order to facilitate growth of service lines
- Develop agendas and lead meetings for all levels of the organization; staff, management and provider/faculty
- Maintain a positive work culture by providing an environment of trust, fairness and confidentiality with diverse team members
- Review monthly Balanced Score cards and CG CAHPS scores, maintain practice Stop Light Report; share scores monthly with staff and providers, implement measures and process improvement efforts to achieve PDC targets
- Analyzes health care and fiscal data and advises facility leadership on trends and indicators. Recommends changes to management or health care delivery procedures
Education
A.T. Still University
2007 - 2011
Bachelor's Degree in Health Administration
Professional Skills
- Experience using personal computer, advanced keyboarding skills and software programs such as Word, Windows, Outlook and Excel
- Excellent written and verbal communication skills, including group presentations
- Excellent IT skills – Word / Excel / SAP
- Demonstrate a professional, organized demeanor while multi-tasking and effectively, communicating both orally and in writing
- Prior experience as a DRG Reviewer and/or Super Coder
- Prior experience as a DRG Reviewer and/or Super Coder
- Good organisational skills both to manage own workload and are actively involved in the entire team’s workflow and throughout the business
How to write Health Administrator Resume
Health Administrator role is responsible for development, training, conflict, health, leadership, software, financial, modeling, education, planning.
To write great resume for health administrator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Health Administrator Resume
The section contact information is important in your health administrator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Health Administrator Resume
The section work experience is an essential part of your health administrator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous health administrator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular health administrator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Health Administrator resume experience can include:
- Experience providing training and technical assistance to diverse groups and entities
- Experience with mental health, substance user disorders and co-occurring conditions as they relate to integrated treatment
- Five (5) years of related work experience in a correctional or detention setting with three (3) of these years in an administrative or supervisory capacity
- Ensures collaboration with agencies and vendors for effective management of services
- Provide regular staff meetings and ensure effective communication with all staff on all shifts
- Maintains effective working relationships with security, psychiatry, clinical, medical and nursing staff, contracted providers, and outside provider agencies
Education on a Health Administrator Resume
Make sure to make education a priority on your health administrator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your health administrator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Health Administrator Resume
When listing skills on your health administrator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical health administrator skills:
- Effective supervision skills/strong ability to hold direct reports accountable
- Demonstrates good communications and public relations skills
- Effectively communicates with Health Authority and medical clinic personnel regarding youth needs
- Sound financial management skills; familiarity with business practices and principles
- Previous experience working autonomously carrying out health surveillance – audiometry, skin, night workers and WaH, FLT drivers medicals
- Previous experience working within occupational health, preferably within a team environment for 2 years or more
List of Typical Experience For a Health Administrator Resume
1
Experience For Health Services Administrator Resume
- Experience with administering various Federal/State regulations such as FMLA, ADA, workers’ compensation, drug/alcohol testing, OSHA and DOT
- Directs staff in effective management of clinical and support services
- Quickly triage routine patient complaints and determine need and priority to see physician
- Maintains and fosters effective external relationships with outside hospitals or medical providers
- Managing the overall operations of the facility’s healthcare operations
2
Experience For Health Center Administrator Resume
- Closely monitor all potential catastrophic illnesses and explores utilizing all appropriate means of limiting both CCS and contractor's liabilities
- Provides overall leadership and administrative supervision to the facility’s healthcare operations including Medical, Psychiatry, and Nursing services
- Oversees the Department's compliance with the performance indicators, staffing and reporting requirements of the oversight agency
- Completes and ensures that facility LPN’s carry out general nursing necessary to treatment of residents including sick call procedures
- Recruit, orient, schedule, train, supervise and evaluate the performance of nursing and department clerical personnel
3
Experience For Mental Health Administrator Resume
- Ensures adequate staffing to meet the healthcare needs of the residents
- Ensure all staff fulfills annual training requirements and clinical supervision
- Ensure an institutional suicide intervention/prevention training plan has been developed and implemented. (per TDOC policy 113.88) (Day I CORE)
- Conduct staff meetings, treatment team meetings, and act as a liaison with staff throughout TDOC regarding mental health issues
- Establish and maintain the mental health Database to facilitate the tracking of patients and the generation of necessary reports and statistics
- Review and approve all required administrative documents for unit. Manage operating budget
- For entry into this specialty, one of the following is mandatory
- Completes statistical reporting monthly as required
- Adheres to Federal/State guidelines rules regulations, statutes and law
4
Experience For Licensed Outpatient Behavioral Health Administrator Resume
- Complies with corporate and departmental policiesand procedures
- Manages the overall operations of a facility’s healthcare operations
- Works in unison with facility, regional, and corporate management to ensure the healthcare needs of the facility are consistently being met and are in compliance with company’s contractual and healthcare policies and procedures, goals, and objectives
- Completes and submits regular operational reports
- Responds to all inquiries and requests for information
- Licensed Independent Clinical Social Worker, Mental Health Counselor or Marriage and Family Therapist
5
Experience For Home Health Administrator Resume
- Experience of mental health related clinical experience, including experience in administration of a public or private mental health agency within a managed care setting
- Monitors service utilization to ensure delivery of comprehensive care
- Ensures actionable objectives are derived from evaluation of Home Health services and personnel
- Ensures standards of ethical business and clinical practice are maintained
- Acts as Interim Executive Director in the Executive Director’s absence
- Evaluate financial and statistical data, program needs and problems, and makes recommendations for improvements
- Develop, utilize, revise, interpret, and ensure compliance with CCS and facility policies and procedures
- Maintain communication and a good working relationship with facility administration, CCS employees, correctional personnel, contracted providers, and outside agencies
6
Experience For Supervisory Medical Record Administrator Chief Health Information Management Resume
- Ensure appropriate licensure, credentialing, and insurance coverage on all medical personnel, i.e. - physicians, nurses, dentists, psychologists and social workers
- Oversee services rendered by contractors and professional staff
- Ensure reports are submitted as required in a timely and accurate manner
- Screen all requests for records and approve/disapprove responses as appropriate
- Maintain confidentiality and security of health records and medical information
- Audit referrals to outside consultants
- Monitor pharmacy use to ensure adherence to formulary
- Ensure, where available, NCCHC accreditation of the medical program by ensuring the presence of the required level or organizational efficiency and the provision of approved and appropriate medical services
7
Experience For Health Care Administrator Resume
- Promote Quality Improvement standards by actively participating in the quality of care screen audits
- Service Access Manager - 1 2. ACN II - 2 3. MLPN - 3 4. CMA - 3 5. RT - 3 6. APP - 1
- Patient Service Associate - 2
- Registered Nurse - 2
- Works in unison with facility and corporate management to ensure the healthcare needs of the facility are consistently being met and are in compliance with company’s contractual and healthcare policies, procedures, goals, and objectives
- Ensures compliance with the policies and procedures of the company
- Directs the work of healthcare employees and contract providers. This includes being involved in the selection, hiring, evaluating performance, employee training, promoting, and disciplinary action including termination
8
Experience For Watson Health Performance Engineering & Big Data Administrator Resume
- In the event of a staffing shortage, accepts 24/7 on-call status to resolve staffing issues and assure appropriate coverage for the provision of healthcare services
- Develops therapeutic relationship, including demonstrating thorough knowledge and therapeutic intervention skills and provides comprehensive nursing care services, which includes assessment, planning, implementation, and evaluation of identified healthcare needs
- Ensures proper nursing services procedures are followed and demonstrates thorough knowledge of all applicable nursing services and related policy and procedures, including adequate knowledge of regulatory standards as related to the position, and proper utilization of medical equipment
- Demonstrates thorough understanding of all requirements, practice standards and regulatory requirements relating to the administration of medications; SVP policy and procedures; documentation requirements; lab tests and phlebotomy; and medication management education
- Nursing Staff (LPN, RN, BSN) - 5
- Is sensitive to cultural diversity issues, treats patients as individuals, and considers the culture of the patients when providing care and treatment
- Managers (Administrative and Nursing) - 2
9
Experience For Administrator, Home Health Resume
- Implement, review, and/or revise policies and procedures relating to mental health services
- Monitors and takes appropriate action as needed on operational issues including overtime, issuing appropriate forms, auditing medical files, requesting records, ensuring residents with serious health problems receive necessary intervention and treatment, ensuring compliance with all applicable pharmacy laws and physical safety requirements
- Develops, reviews and modifies departmental policies and procedures annually
- Utilizes data to analyze, modify and evaluate health care delivery systems at TCCC
- Manages the overall operations of a facility's healthcare operations
- Works in unison with facility, regional, and corporate management to ensure the healthcare needs of the facility are consistently being met and are in compliance with company's contractual and healthcare policies and procedures, goals, and objectives
- Service Access Managers
- Clinic Operations Managers
10
Experience For Network Health Administrator Resume
- Performs daily preventative maintenance of equipment in adherence with a predefined schedule
- Financial Care Counselor
- Certified Medical Assistant
- Service Access Manager
- Patient Service Associate
- CMAs / Radiology Technicians - 10
- Assumes administrative responsibilities of the Mental Health Unit
- Direct, monitor and assure the mental health components at each institution functions as an evaluation, assessment, referral, and treatment center for inmates who require acute, intermediate or long term mental health treatment
List of Typical Skills For a Health Administrator Resume
1
Skills For Health Services Administrator Resume
- Effective and demonstrated business development experience, specifically working with internal partners and external referral sources and vendors
- Strong experience articulating complex thoughts to a variety of constituents, through diverse channels, tools and methods
- Proven success in overseeing, working within and guiding a team
- Valid Driver's License; current auto insurance required
- Ambulatory practice management experience required
2
Skills For Health Center Administrator Resume
- Operations experience: finance, ambulatory, outpatient clinic
- Working knowledge of program objectives, policies, correctional healthcare laws and standards desirable
- Forecasting for future growth
- Occasionally (up to 33%) - Bending, Squatting, Climbing, Kneeling, Twisting, Pushing up to 300 lbs., Driving
- Frequently (34-66%)- Walking, Standing, Lifting up to 50 lbs, Carrying up to 50 lbs,
- Frequently (34-66%) - Walking, Standing, Lifting up to 50 lbs, Carrying up to 50 lbs,
3
Skills For Mental Health Administrator Resume
- Curiosity and desire for implementing, improving, and evaluating cutting-edge health services approaches
- Intuition for organizing and motivating the hard work of dedicated stakeholders across many disciplines
- Registered Health Information Administrator (RHIA) and/or Certified Coding Specialist (CCS) by AHIMA
- Continuously (67-100%) - Sitting
- Establishes and implements policies/procedures affecting the U.S. Army Health Care System
- Be available for on-call emergencies involving the facility, staff, patients, and supplies/meds
- Develop operating policies and procedures for Duke Fertility
- Informs employees of workers' compensation procedures, including referral to personal physician if illness/injury is non-occupational
- Establishes and promotes working relationships with appropriate community agencies
4
Skills For Licensed Outpatient Behavioral Health Administrator Resume
- Provide consultation and training for community providers and BHOs
- Provide training and technical assistance for DMHPs and other providers
- Participate in steering committee meetings
- Deep understanding of healthcare systems, technicalities, and nuances
- Able to use independent thinking with legal limitations to make appropriate decisions and recommendations
5
Skills For Home Health Administrator Resume
- Manage the delivery of services across the continuum of care; Ability to retrieve, communicate, and present information both verbally and in writing
- Competent in utilizing computers/electronic-equipment
- Knowledge of Duke accounting systems
- Treat staff and residents in a consistent manner following company policies and procedures
- Registered Health Information Administrator (RHIA) and CCS by AHIMA
- Coordinates care delivered by the health care consortium
- Advises commanders on health care delivery and the management of health care facilities
6
Skills For Supervisory Medical Record Administrator Chief Health Information Management Resume
- Read, write and comprehend English instructions
- Oversight of Fertility Special Programs: Third Party, Same Sex, Transgender
- Ensure compliance with The Joint Commission, Infection Control, OESO, DUHS, PDC, NCBON, AAMA and AMT Guidelines and FDA
- Development of Quality Asssurance and Performance Improvement projects to improve outcomes
- Manage meetings and follow-up and attend meetings with PDC and Department
7
Skills For Health Care Administrator Resume
- Maintain liaison with all levels of administration, physicians, and outside organizations, including Anesthesia, to coordinate clinic/practice business, accomplish directives and to facilitate the resolution of problems
- Training in required health surveillance
- Determine fiscal requirements, budgeting, purchasing, prepare financial statements, marketing
- Develop operating policies and procedures for Duke Urogynecology
- Oversight of Urogynecology Programs: Physical Therapy, Research
- Ensure compliance with The Joint Commission, Infection Control, OESO, DUHS, PDC, NCBON,AAMA and AMT Guidelines
- Development of Quality Assurance and Performance Improvement projects to improve outcomes
- Maintain liaison with all levels of administration, physicians, and outside organizations, including Physical Therapy, to coordinate clinic/practice business, accomplish directives and to facilitate the resolution of problems
- Develop operating policies and procedures for Duke Urogynecology/MIGS
8
Skills For Watson Health Performance Engineering & Big Data Administrator Resume
- Recognised word processing qualification
- Knowledge of laws, rules, and regulations pertaining to Home Health care
- Provides on-site nursing care for employee injuries and illnesses and refers to outside medical care, as determined appropriate
- Oversight of Urogynecology and MIGS Programs: Physical Therapy, Research
- Ensure compliance with The Joint Commission, Infection Control, OESO, DUHS, PDC, NCBON, AAMA and AMT Guidelines
- ECDL or similar qualification
- NVQ level 2 or equivalent in Business Administration or similar equivalent
9
Skills For Administrator, Home Health Resume
- Current CA RN or PT licensure required
- Current or compact RN licensure in the state of North Carolina
- OH Technician course desirable
- Excellent interpersonal and communication skills to be able to influence and gain the support of line managers, HR Managers and employees throughout the organisation
- Clinical operations and budgeting# Forecasting for future growth
10
Skills For Network Health Administrator Resume
- Clinical operations and budgeting
- Conducts, along with outside medical facility, pre-employment physicals, including drug screens and, when required, random, post-accident and surveillance drug and alcohol testing
- Administers company policy on substance abuse, including: drug testing, interim counsel and referral, records retention, and provides recommendations regarding personnel actions. Assures company's compliance with government regulatory requirements
- Audits for completeness, all paperwork generated by outside medical facility related to company referrals
- Maintains and updates medical records, including a log of occupational illness and injuries, and appropriate other documentation to assure compliance with applicable state and federal laws. Assists with preparing and filing monthly OSHA report
- Documents first report of job related injuries and illnesses
- Coordinates company wellness programs, including conducting education programs, health screening programs and disseminating wellness information, i.e., news articles, etc
List of Typical Responsibilities For a Health Administrator Resume
1
Responsibilities For Health Services Administrator Resume
- Ensure a copy of all completed CR-3082 - Mental Health Seclusion/Suicide/Restraint Authorizations are forwarded, on a monthly basis, to the Director of Behavioral Health Services' office by the 15th of the month following the month of services. (per TDOC Policy 113.87/with the exception of DSNF)
- Six months experience in contract management and control such as ensuring compliance with terms of contracts; negotiating changes to existing contracts
- Six months experience in grant management and control which includes monitoring and evaluating grant expenditures
- Interact with faculty, staff and students to provide the best and most confidential services. Provide excellent customer service to all patients and customers
- Previous management/supervisory experience is required
2
Responsibilities For Health Center Administrator Resume
- Demonstrated ability to supervise and administrate mental health services
- Collaborate in the development, implementation and expansion of learning opportunities and skill development for all staff
- Three (3) or more years administrative, management and supervisory experience
- Experience as a nurse supervisor/manager or charge nurse is desirable
- Oversees and directly participates in the interviews, hiring, and recruiting of mental health staff
3
Responsibilities For Mental Health Administrator Resume
- Coordinate with local agencies for planning and conducting environmental health inspections
- Review and conduct job performance and planning evaluations
- Responsible for maintaining a variety of databases
- Review monthly financial expenditures' supplies and HR staffing
- Monitor and ensure the mental health referral triage process is carried out in a timely and efficient manner. (per TDOC Policy 113.82)
- Manage, coordinate utilization of professional resources
- Maintain a list of conservators and ensure conservators are kept informed of their conservatees' progress or of any clinically invasive procedures taking place. (per TDOC policy 113.89)
- Maintain semi-monthly time sheets for all vendor employees and state employees, to be accounted monthly
4
Responsibilities For Licensed Outpatient Behavioral Health Administrator Resume
- Respond to institutional and community based referrals within TDOC policy protocol in order to assess or evaluate inmate/patient needs
- Review and assure documentation for appropriate American Correction Association files is complete and timely
- Preparing reports as required by policy and/or requests from Central Office Clinical Services' staff; review for accuracy; ensure completion of annual and monthly mental health reports and annual needs assessments for social services
- Oversight and coordination of telehealth services
- Ensure the completion of a Quality Improvement Review (QIR) meeting and QIR report following attempted or completed suicides within 14 days of the event and is forwarded to the Director of Mental Health Services. (per TDOC Policy 113.88)
- Participate in state-wide monthly Mental Health conference calls
- Respond to inspection/audit deficiencies relevant to mental health services
- Serve on selected boards/committees as requested by TDOC administration
5
Responsibilities For Home Health Administrator Resume
- Provide any additional services requested by the Warden, the Director of Behavioral Health Services, or the Director Clinical Services as related to mental health services
- Ensure fiscal management and operate within predetermined standards or targets
- Manages and directly participates in all disciplinary actions and grievance hearings with mental health staff, in coordination with HR
- Ensure proper orientation of staff
- Ensure high retention of staff
- Manage and ensure exceptional results as to performance indicators
- Prepares all statistical reports
6
Responsibilities For Supervisory Medical Record Administrator Chief Health Information Management Resume
- Represents the department the unit in all outside meetings
- Responds to On-Call coverage as scheduled and as necessary
- Oversees the department's participation in the various audits by regulatory and oversight agencies
- Develops and maintains educational programs for the mental health staff
- Responsible for the general administration of all health services programs. Oversee the implementation and enforcement of Federal and State regulations pertaining to health care operations
- Establish short and long term priorities and goals for the health services unit. Establish and monitor inventory controls of supplies, material and equipment used in the unit
- Directly supervise, plan and review activities of employees in area
7
Responsibilities For Health Care Administrator Resume
- Monitor and administer all contracts. Review all Health Services departmental projects and programs. Write grant applications when necessary
- To work as part of a very busy administration team providing an efficient, flexible service to a team of multi-disciplinary Healthcare Staff and a wide range of external staff, maintaining confidentiality and professionalism at all times
- Deal with incoming telephone calls, ensuring messages are prioritised and delivered in a timely manner. Answer enquiries and direct other more complex enquiries to the appropriate person
- Coordinate incoming and outgoing post on a daily basis
- Provide direct supervision (assignment of work, hire, discipline, evaluation, training and development) to departmental personnel, including professional and clerical staff
- Administer and serve as an expert resource on various programs governed by federal or state requirements such as: FMLA, ADA, WC, DOT and OSHA
8
Responsibilities For Watson Health Performance Engineering & Big Data Administrator Resume
- Develop, monitor, evaluate and recommend EHS policies, procedures and protocols
- Administer company programs such as early return to work, placement of transitional employees, medical transfers, reasonable accommodations and leaves of absence
- Work in close cooperation with managers and supervisors at all organizational levels
- Provide health services to employees within the scope of the State of Virginia Nurse Practice Act
- Actively promote accident/illness prevention in conjunction with Safety, HR and operational departments
- Actively foster employee health and wellness through structured programs and initiatives
9
Responsibilities For Administrator, Home Health Resume
- Assist in the selection of external service providers and monitor their quality and service
- Propose, monitor and manage annual EHS budget
- Act as the manager of medical records in accordance with federal and state regulations
- Current Virginia RN License CPR certified
- Certification as an Occupational Health Nurse (or obtain within one year of hire)
- Determine fiscal requirements, make projections and prepare the budget; monitor,verify and reconcile expenditure of budgeted funds; prepare financial statements reflecting status of programs and activities; ensure compliance with University policies and procedures
10
Responsibilities For Network Health Administrator Resume
- Maintain liaison with all levels of administration, physicians and outside organizations to coordinate clinic/practice business, accomplish directives and to facilitate the resolution of problem
- Represent the assigned Health Center in meetings, conferences and maintenance activities within ambulatory clinical operations. Assume accountability for achievement of balanced scorecard targets
- Develop operating policies and procedures for Health Center: conduct meetings with subordinates to ensure compliance with established practices; implement new polices and keep employees abreast of current changes and standards
- Represent the assigned Health Center in meetings, conferences and maintenance activities within the PDC administrativeand clinical operations
- Maintain liaison with all levels of administration, physicians and outside organizations to coordinate clinic business. 5. Develop operating policies and procedures for Health Center: conduct meetings with subordinates to ensure compliance with established practices; implement new polices and keep employees abreast of current changes and standards
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