Global Account Executive Resume Sample
Maya Friesen
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Houston,
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Work Experience
Global Account Executive
04/2016
-
PRESENT
Chicago, IL
- Listen to the needs of the market and share with Product and Marketing team Requirements / Qualifications
- Leverage your skills and your customers’ experience to continually evolve the sales process and our product for enabling it
- Listen to the needs of the market and share with Product and Marketing team
- Manage the global coordination of Willis network resources to support the ongoing administration of global benefit programs and brokerage services for multinational clients
- Conduct research and prepare briefing papers on healthcare and benefits issues in various countries
- Conduct employee benefits audits and reviews relating to global employee benefits including Interfacing with clients, carriers, multinational pooling networks and Willis Global EB team
- Understand the needs for and design global Expatriate, Third Country National and Business Travel Insurance programs
- Engages new business by searching market for new logo; researching active networks; diversifying opportunities; and becoming familiar with the client’s business
Lead Global Account Executive
07/2012
-
10/2015
Phoenix, AZ
- Prospects new sales by engaging in cold calls, direct marketing, current book of business, social media, and the existing network; identifying new sources of business; recognizing new opportunities for business; being familiar with customer’s market/industry; and having insight into the accounts and key relations
- Understand and articulate how CenturyLink core competencies in the advanced analytics and SAP can address the customers’ data insights, visualization and business decision making needs in the sales, marketing, operations, supply chain, risk mitigation, and regulatory compliance area
- Understand the clients’ business problems and be able to have intelligent conversations around how CenturyLink can help provide a solution
- US-Florida-Miami; US-Georgia-Alpharetta; US-Massachusetts-Boston; US-Missouri-St Louis; US-New York-New York
- Writes and revises global RFI’s and RFP’s generated within the United States for outbound business globally
- Direct experience in selling situations involving negotiation, either direct sales or other sales-like functions
- Solid understanding of the international insurance market and global claims programs
Global Account Executive CPG
11/2007
-
03/2012
Phoenix, AZ
- Build and maintain positive working relationships within own team and across teams breaking down silos
- Work at senior levels within the company and the client
- Solves customer business challenges by aligning our solution set subsequent to creative research, investigation and understanding of customer’s business model, current and future technology needs and pains
- Lead and challenge customer with clear strategic vision of digital transformation. Drive Executive conversation both in and outside IT
- Growing the account YOY across revenue and cloud consumption
- Expanding and deepening relationships and satisfaction especially through adoption of our technology
- Building a compelling strategy for growing the account
- Global Geographic resource management and execution, seen as the Leader of your Global virtual team
Education
University of Phoenix - Shreveport-Bossier Learning Center
2003 - 2007
Bachelor's Degree in Business
Professional Skills
- Ensure account teams and Partners are well versed in each account’s strategy and well positioned for all customer touch points and events. Maximize the value of all sales support organizations
- Strong negotiating skills and presentation skills
- Demonstrate experience in working with Global based entities (demonstrate selling and working in a multi country organization)
- Excellent writing and speaking skills in both French and English
- Proven account management and project planning skills
- Excellent and effective oral and written communication skills including use of spreadsheets, presentations, email applications
- Excellent customer management and relationship building skills with
How to write Global Account Executive Resume
Global Account Executive role is responsible for english, design, manufacturing, insurance, training, integration, compensation, architecture, research, digital.
To write great resume for global account executive job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Global Account Executive Resume
The section contact information is important in your global account executive resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Global Account Executive Resume
The section work experience is an essential part of your global account executive resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous global account executive responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular global account executive position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Global Account Executive resume experience can include:
- Demonstrate solid sales track record (hitting targets consistently)
- Experience selling into Consumer Packaged Goods (GPG)
- Prior experience in business application sales, preferably in an ERP environment
- Understand and effectively explain the benefits of an on demand/web services architecture
- Effectively manage communication with account management function across multiple countries and cultures for global accounts customers
- Excellent at managing people: team building, vision sharing, conflict resolution, stakeholder management, negotiation, and decision making
Education on a Global Account Executive Resume
Make sure to make education a priority on your global account executive resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your global account executive experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Global Account Executive Resume
When listing skills on your global account executive resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical global account executive skills:
- Run and facility workshops, excellent presentation skills, ability to work on detailed business cases (excel literate), and good written skills
- Strong Local language and English language skills, spoken and written
- Demonstrated experience with executive customer leadership teams and understanding of financial drivers from an industry perspective
- High level presentation skills; able to present ideas in English to customers and internally in a way that produces understanding and impact
- Skilled in developing strong, supportive relationships with CxO level executives, LOB’s and the ability to articulate our (Dell Technologies) Strategy
- Understand SAP’s competition and effectively position solutions against them
List of Typical Experience For a Global Account Executive Resume
1
Experience For Lead Global Account Executive Resume
- Experience as a Global/Strategic Account Executive
- Previous experience as a manager of a team or geographic area
- Expanding and deepening relationships and satisfaction
- Working in SI / Consulting/ Managed Services industry
- Pro-actively manage team members by managing and communicating performance, compensation and organizational changes
- Build a compelling strategy for growing the account
- Deliver substantial industry and customer insight leveraging all available assets to elevate customer confidence
- Act as the face of Virtustream across multiple product lines and geographies managing multiple sales and technical resources across the respective Global Account(s)
2
Experience For Senior Global Account Executive Resume
- Demonstrably knowledgeable in a number (3 or more) of the following areas - IT Transformation, ITIL/ITSM, Virtualization/ Cloud, SAP (and/or other ERP platforms), Outsourcing/ Managed Services, and Application Development
- Demonstrable experience in working in channel/ partner/ matrix sales environment
- Establish highly strategic, thoughtful and deliberate plans within the existing framework of VMware’s transactional and metrics oriented business model
- Strategy and business planning, ability to see the “big picture”
- Identify sell with growth opportunity. Scale with partners that deliver innovative solutions thereby driving new value in market
- Be a change agent with flexibility to respond to evolving trends, regional dynamics and blockers
- Ensure customer identifies MS as a transformational partner delivering significant business value
- Scale with partners that deliver innovative solutions thereby driving new value in market
3
Experience For Global Account Executive CPG Resume
- Emphasize and lead a One Microsoft approach to customer engagement, including sell-to, sell-with and sell-through opportunities
- Responsible for managing a subset of NCR Hospitality accounts with a focus on customer satisfaction
- Expert level professional, complete understanding of Dell’s technology, and product and services portfolio
- Works to create barriers to entry for competitors, protecting SAP’s customer base
- Mentor new presales and sales managers
- Serve as the customer’s single point of contact in his/her specific business area
- Builds and maintains relationships with global account at local/regional level
- Supports and coordinates with GAM team on local/regional quarterly business reviews and customer requests
- Partner with local teams to develop account management support plans as part of the overall strategic sales & business development plan
4
Experience For Global Account Executive India Resume
- Work with internal teams to agree a service delivery strategy and plan for each global account
- Work closely with the Product management team and in-region Product support managers to ensure delivery of all aspects of product lifecycle
- Full account management of assigned territory and first point of escalation for customers who are in need of assistance
- Initiate global accounts strategy plan and activities for specific accounts
- Responsible for input to customer project requirements such as migrations to the Travelport internal organisation
- Lead projects from an account management and customer satisfaction perspective
- Organise and manage a programme of events to generating product awareness across the customer base which keep key influencers informed of product & technology strategies and industry developments
- Identify manage and bridge gaps in any product, technology or support essential to the customer
- Provide monthly and ad-hoc reports
5
Experience For Digital Asset Management Global Account Executive Resume
- Encourage, inspire and drive an account planning process that aligns to the global strategy for these corporations with the goal of targeting a pipeline for VMware revenue
- Manage and negotiate all commercials for the designated account, using contracted pricing under the mentorship of the GAM
- Establish highly strategic, thoughtful and deliberate plans within the existing framework of VMware’s metrics oriented business model
- Develop a marketing and sales strategy to grow Lionbridge’s presence
- Respond in a timely manner to any and all sales leads, inquiries, and/or concerns that might arise during project
- Build on-going high-level customer relationships within clients
- Serve as the Australian client's single point of contact
6
Experience For Global Account Executive Resume
- Lead day to day operations, developing and maintaining strong executive level relationships and developing proposals, workshop with the customer and negotiating agreements
- Build and deliver accurate weekly and quarterly forecasts, operating with opportunity and account plans
- Annual Revenue - Achieve / exceed quota targets
- Sales strategies - Develops effective and specific account plans to ensure revenue target delivery and sustainable growth. Develop relationships in new and existing customers and leverage to drive strategy through organization
- Trusted advisor - Establishes strong relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, value of solutions, value of implementation expertise). Builds a foundation on which to harvest future business opportunities and accurate account information and coaching
- Territory and Account Leadership - Lead designated territory, including accounts, account relationships, prospect profiling, and sales cycles. Encourage all accounts to become SAP references
7
Experience For Lead Global Account Executive Resume
- Business Planning – Develop and deliver comprehensive business plan to address customer and prospects priorities and pain points. Utilize VE, benchmarking and ROI data to support the customer’s decision process
- Strong customer focus, with an ability to lead / guide the organization to achieve deliverables that meet the customer’s requirements
- Ales experience or equivalent in technology industry
- Develop a global account strategy as well as program level strategies to achieve the stated revenue and margin goals
- Develop/Manage a team of sales, account management and program management professionals who have the skills, resources and capacity to successfully sell Lionbridge services to those customers
8
Experience For Senior Global Account Executive Resume
- Maintain, identify and grow key (potential) customer relationships
- Organize process, service innovation on a project level and through programmatic activities
- Manage operations to ensure that customer programs are delivered to the customers’ requirements
- Organize monitoring of projects to ensure that staff and client work in a harmonious manner to ensure that ongoing customer satisfaction is achieved (internal review cadence, customer driven review cadence)
- Build strong, productive relationship with on-site and off-shore delivery teams
- Develop RFP responses and proposals in collaboration with Operations, Finance, HR and other appropriate corporate functions
- Manage/Support all MSA, SOW, price negotiations
9
Experience For Global Account Executive CPG Resume
- Serve as an escalation point for the client
- Maintain sales/revenue forecasts, as specified by the CRO and COO
- Learn new fields of expertise
- Work with different time zone and cultures
- Lead and challenge customer with clear strategic vision of digital transformation
- Drive Executive conversations both in and outside IT
- Quickly define opportunity and coordinate multiple resources, internally and externally
- Map joint plans to customer timelines with launch of their products to drive added sell-with value
10
Experience For Global Account Executive India Resume
- Grow the account YOY across revenue and consumption
- Expand and improve relationships and satisfaction
- As leader of a global virtual team, manage and execute global geographic resource management
- Identify sell-with growth opportunity
- Communicate and inspire a vision for the business to customers
- Coordinates with other parts of the NCR organization to be able to meet client commitments
- Implements structured and consistent communication framework to ensure stakeholders have up-to-date visibility into account status, and acts on opportunities to identify and implement corrective actions early in the process
List of Typical Skills For a Global Account Executive Resume
1
Skills For Lead Global Account Executive Resume
- Proven experience with developing business solutions on an international level
- Demonstrated skill in negotiating with clients to create a win-win for both company and client
- Proven experience managing multiple departments and/or functions
- Effectively manages communication with the virtual account management function across multiple countries and cultures for global accounts customers
- Knowledge of consultative sales concepts and strategies with significant demonstrated experience and account wins
- Communicate effectively with all levels of decision-makers and employees of client and Lionbridge
- Orchestrate and navigate effectively in a large, complex environment
2
Skills For Senior Global Account Executive Resume
- Related business and sales management experience along with a proven track record of success in a complex technology sales
- Account and Project management skills; Client and Business plan management proficiency
- Proven track record of both internal and external relationship building
- Experience building network of business relationships to create sales opportunities
- Experience selling in the contract furniture industry
3
Skills For Global Account Executive CPG Resume
- Experience building a network of business relationships to create sales opportunities
- Experience of selling cloud solutions to large global enterprises
- Demonstrated success selling to Business Decision Makers AND IT
- In-depth experience and understanding of the Hospitality (or Retail) market and related competition
- Sound understanding of Travelport solutions and services essential with more than 5 years’ practical experience of a GDS
- 12+years of field sales experience, preferably in the IT Industry with at least, the last 2-3 years in managing large and complex accounts
- Proven business sense which appropriately balances creativity, entrepreneurship and risk taking
- Proven large business-to-business (corporate) account sales success and knowledge of large contracts and proposal process
4
Skills For Global Account Executive India Resume
- Analyze business opportunities; develop effective sales strategies and plans; and close business to achieve penetration and grow revenue
- Demonstrated ability to develop and deliver value/benefit analysis to technical and business stakeholders
- Proven ability to communicate company direction, goals and maintain high morale
- Work cross-functionally and with a wide range of employees with different skill sets and backgrounds
- Attain revenue quota and deliver assigned (CBI) priorities
- Global/International experience welcome to lead multi-cultural diverse and remote teams
- Talent and skill to influence and motivate global virtual teams and other valuable stakeholders
- Understanding of digital transformation, Cloud, Artificial Intelligence, Big data and what innovation can bring
- Selling software platforms (including 1 or more product and services) that deliver specific business value to customers
5
Skills For Digital Asset Management Global Account Executive Resume
- Collaborating with partners to bring additional customer value
- Generating product awareness across the customer base including product demos and presentations
- Understanding of key competitive technologies and/or specific industries
- Pipeline planning - Follow a disciplined approach to maintaining a rolling pipeline . Keep pipeline current and moving up the pipeline curve
- Oversee day to day operations accounts by presenting to customers, developing proposals and negotiating agreements
- Pipeline partnerships– Leverage support organizations including Marketing, Inside sales, Partners and channels to funnel pipeline into the assigned territory
- Leverage SAP Solutions –Be proficient in and bring all SAP offers to bear on sales pursuits including Industry Solutions, horizontal solutions (CRM, SCM, HCM, et. al) and point/emerging solutions (BU, Sustainability, Explorer, et. al)
- Experience selling to and covering major Telco providers
6
Skills For Global Account Executive Resume
- Selling to large scale enterprise customers (ideally in manufacturing/automotive industry)
- Direct the account manager (extended stay) in managing and closing on extended stay opportunities with sales offices and hotels
- Senior-level, P&L background in selling and marketing professional services to Microsoft
- Senior-level, P&L background in selling and marketing professional services to key tech companies
- Microsoft being identified as the transformational partner delivering significant business value
- Drive successful sales campaigns by leveraging financial selling techniques
- Familiarity with networking and systems business and current networking, compute and cloud technologies
7
Skills For Lead Global Account Executive Resume
- Orchestrate resources: deploy appropriate teams to execute winning sales. Create OneSAP
- Broad working knowledge of information technology
- Represent and communicate with a diverse population while maintaining professionalism and confidentiality at all times
- Solution seeking mentality, excited by challenge
- Deep understanding of key competitive technologies and/or specific industries
- Deep industry subject matter expertise is desired, i.e. Financial Services, Healthcare, Retail, Manufacturing, Public Sector
- Selling technology solutions to large global enterprises
- Exposure to working with global teams in other locales – ie US, Germany, France, Japan, UK
8
Skills For Senior Global Account Executive Resume
- Lead strategically while balancing tactical accountabilities
- Curiosity and appetite for constant learning
- Solution seeking mentality, excited by challenges with a growth mindset personality
- Selling to large scale enterprise customers
- Develop innovative cross-functional solutions to win in assigned accounts (e.g. e-commerce, marketing and revenue management solutions)
- Be a change agent and flexible to evolving trends, regional dynamics and blockers
- Identify sell with growth opportunity. Scale Advisors and ISV partnerships that deliver innovative solutions thereby driving new value in market
9
Skills For Global Account Executive CPG Resume
- Emphasize and lead One Microsoft approach to customer engagement, including sell to, sell with and sell through opportunities
- Coordinate global sales coverage and drive local sales execution jointly with existing local account team
- Establish highly strategic, thoughtful and deliberate organization within the existing framework of our strategic as well as metrics oriented business model
- Familiarity with Value Selling or another established sales methodology
- Travel up to 40 percent of the time, including international
- Acts as primary point of contact in addressing day-to-day customer needs
- Manage customer risks and issues associated with product launch activities including UATs
- Manage the retirement and sun setting of non-strategic products
- Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap
10
Skills For Global Account Executive India Resume
- Maintain White Space analysis and execution of initiatives (up sell and cross sell) on customer base
- Utilize best practice sales models
- Maintain CRM system with accurate customer and pipeline information
- Working as a team the Global Account Executive is responsible for developing an Account Management Support plan as part of the overall “strategic sales & business development plan” which the local regional teams can support taking into account resource factors
- Working as a team and in close collaboration with Global Operations, the Global Account Executive is responsible for creating a Service Delivery plan for each Global Account and communicating that plan to our customers while managing customer expectations
List of Typical Responsibilities For a Global Account Executive Resume
1
Responsibilities For Lead Global Account Executive Resume
- Excellent written and verbal communication skills in both English and Chinese is required
- Take initiative and work effectively under pressure in a fast-paced, dynamic environment
- Proven experience and success in account management across cultures in a fast-paced sales environment
- Demonstrates ability to manage and deliver on times against multiple priorities, in a fast-paced, dynamic environment
- Business experience in Sales or Consulting with complex business software / IT solutions
- Experience working with China-based brands
- Contract Office Furniture, Architecture & Design, or Commercial Real Estate development industry experience
- Experience with multi-national or global client accounts
- Strong commercial acumen and customer focus with a consultative and solutions orientated approach
2
Responsibilities For Senior Global Account Executive Resume
- A proven use of sales methodology and techniques
- A proven base of knowledge in broad Business and IT strategy & operations
- Proven track record of successful internal and external relationship management
- Demonstrated ability to consistently deliver on business goals
- Account management or consultant experience as an individual contributor
- Assess and analyse situations accurately, grasping complexities, identifying key issues and applying sound judgement
- Ensures billing accuracy and execution
- They are responsible for initiating Global Accounts strategy plan and activities for specific accounts
3
Responsibilities For Global Account Executive CPG Resume
- Leads and encourages matrix team to foster cost efficient initiatives without sacrificing quality, or core values
- Work with senior management to develop regional strategy
- Understands the customer’s business objectives and ensures NCR is viewed as a strategic partner
- Leads and motivates a virtual global team of diverse and external team members
- Establishes and personal and professional brand as a trusted business advisor
- Recognized internally and externally as a thought leader on Dell’s Enterprise technology, products, and services
- Relays customer feedback to assist with the future development of Dell’s technology, products, and services
4
Responsibilities For Global Account Executive India Resume
- Acts as a coach/mentor for global account team
- Regularly assess business development plan and gain an understanding of the key players in the relationship - Develop and Implement a plan for gaining deeper trust and engagement of senior management for both client and GEHC
- Manages, recruits, mentors and/or trains direct reports
- Coordinates sales approach with the extended sales team (Global Account Manager, Sales Engineers, Solutions Architect, Customer Care, SSA, Commercial Solutions, Marketing, Sales Operations, etc.) and external partners (Channel, Alliances, etc.) as needed at the local level
- Resolves more diverse customer issues
- Integrates all customer-facing functions to achieve tighter, more profitable business plans, more cohesive interaction with the customer and increased customer satisfaction
- Develops long term c-level relationships, strong governance and top-to-top partnerships
5
Responsibilities For Digital Asset Management Global Account Executive Resume
- Provides leadership around Value management and Value realization
- Industry/domain expertise
- Several years of large Account Management required
- 124312 US-California-Santa Clara; US-Oregon-Portland; US-Washington-Seattle
- 126225 US-New Jersey-Edison; US-New Jersey-Florham Park; US-New Jersey-Weehawken; US-New York-New York
- Uccessful contract/capital goods selling experience in generating and closing new business, solutions selling, and account management with demonstrated track record of success, with quota retirement responsibilities in addition to the above
- Able to work in Dallas, TX market without relocation assistance
- Successful history of managing large-sized clients with significant deal size, and delivering sales of complex services and solutions in competitive environment
6
Responsibilities For Global Account Executive Resume
- Global/International experience to lead multi-cultural diverse and remote teams
- Travel industry experience and detailed knowledge of GDS products and expert knowledge of the competitive landscape
- Leadership and confidence required to challenge customer status quo
- Challenger-based mindset and approach
- The ability to articulate the advantages of Microsoft technologies comfortably to C-Level and senior business decision makers
- Understand complex customer business problems and articulate solutions with Microsoft capabilities
- Develop and implement the overall account strategy in alignment with segment strategic goals. Promote accountability to achieve desired business results
- Retain, expand and grow account revenue through account growth, margin management and implementation of strategic initiatives
- Manage relationships with the largest buyers in primary buying locations; map significant buyers in other locations and direct the market sales teams (e.g., SAEs) and the Sales Office team to optimize account reach and share
7
Responsibilities For Lead Global Account Executive Resume
- Develop sales deployment strategies that maximize the utilization of available sales resources. Work closely with SAEs to ensure proper linkage with field and hotel sales efforts. Guide decisions on account coverage, investment and deployment
- Assist in developing optimal total account management teams that are focused on delivering customer value and growing account share. Develop and enhance the concepts of strategic account management and team-based sales
- Manage the global ROIC for assigned portfolio of accounts
- Liaise with relevant cross-discipline groups to resolve customer issues and ensure profitability of the account
- Coordinate and manage largest group transactions with Sales Offices and/or hotels
8
Responsibilities For Senior Global Account Executive Resume
- Lead efforts to educate and communicate total account management and team-based sales principles to cross-discipline groups including Revenue Management, Market, Region, Property and Owner/Franchise partners
- Attend and participate in all relevant customer events and trade shows
- Experience in working in a multi cultural environment and the ability to speak a second/third language (in addition to English) relevant to the European or Asian regions desirable
- Proven experience and success in account management in a sales environment
- Highly consultative and solutions orientated
- Adapt approach across multi cultural environments and work well in a team environment
- The Role has vertical/regional responsibility for account management, customer product, customer development and support
9
Responsibilities For Global Account Executive CPG Resume
- Regularly interacts at customer senior operational level within Global Accounts and internally at Director level
- Reports to Global Account Manager in Dublin
- Works in close collaboration with our product management, regional product support teams and dedicated global operations teams
- Self-starter who takes initiative and aligns with VMware's values
- Highly trusted individual who leads, maintains and expects high standards for self and team
- Local language (Japanese): Native, Fluent
- Relationship management, high-level client exposure
10
Responsibilities For Global Account Executive India Resume
- Working closely with the Service Delivery Managers, ensures continued development and implementation of operational service delivery strategy, framework and processes for Global Accounts. Facilitates regular Operational Service Delivery reviews
- Working closely with Product management team and the in-region Product support managers to ensure that all aspects of product lifecycle including requirements, communication, documentation and processes are developed and maintained for Global Accounts
- They are a point of escalation for customers who need assistance
- Personally supports the Global Account “mega” branches as part of the Account Management plan
- Responsible for input to customer project requirements such as migrations to the Travelport internal organisation including Business Operations, Product Management and Technical Solutions ensuring smooth transitions
- Leads Global wide projects from an account management and customer satisfaction perspective
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