General Manager Sales Resume Sample
Noemy Reilly
30721 Feeney Court,
San Francisco,
CA
+1 (555) 572 5130
Work Experience
General Manager, Sales
07/2015
-
PRESENT
Dallas, TX
- Developing and delivering the sales and business development strategies to achieve sales targets in software only and administration offers
- Managing the national account strategy and relationships with wholesale distribution providers
- Building and managing a pipeline of opportunities to ensure successful achievement of targets through researching and understanding clients' needs and positioning a defined suite of products and service solutions
- Contributing to the development and enhancement of the customer experience through effective feedback loops and insights from sales staff
- Leading the development of sales capacity and capability (recruitment, retention and training), effectiveness (target setting, incentives and service delivery) and efficiency (activity management and coverage ratios) to achieve targets and behaviours
- Implementing a continuous improvement model to drive superior economic performance, customer value and innovation across the sales team by focusing on new sales techniques and models
- Coaching, mentoring and supporting the team to ensure sustainable, effective leadership and management of the people within the division to deliver a high performance culture
Manager, General Sales
12/2009
-
02/2015
Detroit, MI
- Contributing to the development and implementation of the business unit strategy as required
- Collaborates with marketing and product development to ensure standard market ready strategies, messaging, tools and pricing are aligned with client’s needs and corporate strategies
- Reports directly to the General Manager, manages sales and digital managers, works collaboratively within the sales department and with other department heads
- Establishes ambitious, aggressive yet obtainable goals
- Manages inventory to maximize sales and meet objectives
- Establishes and manages effective programs to compensate, motivate, coach, appraise, train and hold managers and team members accountable for results
- Actively manage and develop all levels of staff both direct and indirect reports, and support the company’s talent development and management approaches
Associate General Manager of Sales
04/2003
-
07/2009
Los Angeles, CA
- Ensure that team personnel are aware of and operate according to GE Healthcare’s compliance and business code of conduct policies
- Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or Country / Int’l Law is broken
- Above 12 years working experience, at least 5 years senior management role
- Relevant experience as a Plant, General Manager or Sales Manager in a metal service center
- To have overall responsibility for setting the direction of the sales and revenue strategy nationally and ensuring that it is aligned to the company’s overall strategy
- Works closely with Sales Reps to build more effective communications, to keep abreast of each Sales Rep’s sales performance, to identify training and development needs and to provide insight for improvement of the Sales Reps’ sales and activity performance
- Determines inventory, pricing and packaging
Education
California Miramar University
1997 - 2002
Bachelor's Degree in Marketing
Professional Skills
- Strong people management skills including: hiring, developing, motivating and retaining high caliber people with an ability to manage any performance shortfall
- Seeks knowledge of new skills, local competitor practices, and retail trends applying learnings to the store experience
- Skills in championing people’s growth: commits personally to the performance and development of people, while considering long-term needs for Philips
- Communication skills, exhibits a visionary aptitude-innovative, creative and conceptual thinking
- Tremendous attitude, effort, multitasking, self-motivated and time management skills
- Talent Builder – strength in hiring and developing a high performing team aligned with Company goals; building careers and fueling a strong talent pipeline
- Drives Results - a proven track record of managing and operating a retail business; driven by achieving business results in support of store goals
How to write General Manager Sales Resume
General Manager Sales role is responsible for events, telephony, training, retail, finance, credit, security, reporting, manufacturing, insurance.
To write great resume for general manager sales job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For General Manager Sales Resume
The section contact information is important in your general manager sales resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your General Manager Sales Resume
The section work experience is an essential part of your general manager sales resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous general manager sales responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular general manager sales position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative General Manager Sales resume experience can include:
- Effectively present store to the customer every day showing decision quality through leveraging business metrics in driving performance
- Merchandising acumen that inspires customers and instills loyalty resulting in increased market share and positive store experience
- Strong understanding of key performance metrics for internet and digital sales
- Accountability – experience in monitoring performance to ensure results are delivered
- Be an impactful, motivating and effective sales leader
- Conduct one-on-one reviews with all sales representatives to build more effective communications and identify training and development needs
Education on a General Manager Sales Resume
Make sure to make education a priority on your general manager sales resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your general manager sales experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in General Manager Sales Resume
When listing skills on your general manager sales resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical general manager sales skills:
- Excellent time management and problem solving skills, as well as the ability to use good judgment and make strong independent decisions
- Manages sales forecasting and planning in an effective manner by
- Proficiency with standard call center technology, including skill-based routing and telephony systems
- Demonstrate self‐control by maintaining composure and keeping emotions in check even in difficult situations
- Strong understanding of television ratings and pricing tools
- Strong understanding of television ratings and pricing tools, as well as key performance metrics for digital sales
List of Typical Experience For a General Manager Sales Resume
1
Experience For General Manager, Sales Resume
- Extensive commercial experience and front-line experience dealing with Customers and Suppliers
- Builds client centric relationships within the advertising community to heighten KELO’s visibility as a good citizen
- Strategic Orientation – has created and sustained effective strategies through planning and execution to achieve/exceed objectives set for the store
- Build strong relationships with Telstra’s government enterprise business unit
- Supporting and representing the VP Minerals Marketing as required
- Responsibility for overseeing the station – advertiser interface and guiding customer relations
- Provides ongoing coaching, and performance evaluations
- Plans and directs recruitment, training, and performance evaluations to develop and control sales and service programs
2
Experience For Manager, General Sales Resume
- Determines pricing and maintains inventory controls to achieve budgetary goals
- Creates and reviews operational records and reports revenue forecasting to determine profitability
- Participates in the planning of the unit’s expense and capital budget and strategic initiatives
- Adopts a strategic view of each floor while ensuring the tactical aspects are executed flawlessly
- Deliver specific reporting required from Flagship Director
- Works to support other departments in attaining company goals
- Consistent track record of delivering business results based on continuous iteration & experimentation
- Competency in managing the commercial function within a global matrix structure organisation
- Collaboration and influencing competencies: sensitive to stakeholder requirements and influences them to buy-in to an idea
3
Experience For Associate General Manager of Sales Resume
- A deep understanding of iron ore technical and commercial value drivers is advantageous
- Knowledge and understanding of P&L statements and store KPIs to make business decisions based on sound financial judgment
- Provides leadership for the broadcast/digital sales team’s efforts
- Prepares budgets and approves budget expenditures for the department
- Oversees the interface between sales and the local and hub traffic staff
- Directs the political sales efforts and manages the maintenance of political public files
4
Experience For Sales General Manager Resume
- Responsibilities for WKRG-CBS and WFNA-CW as well as two diginets EKRG-ME TV and EFNA-Bounce
- Manage a large (200 to over 1,000) call center workforce
- Knowledge of Customer Policies and Procedures
- Create an environment which embraces change and new technology
- Personal commitment to the value of a diverse work force
- Engage in two-way communication (oral and written)
- Lead a team of cross functional members to a common goal
- Communicate in spoken and written English well enough to be understood by direct reports, supervisors, co-workers, and customers
- Enter data and maneuver efficiently using a keyboard, operate a mouse, use telephone and headset equipment, and listen while keying information into the system
5
Experience For Sales Manager Customer Engagement & Commerce General Business Resume
- General Sales Manager is ultimately responsible for establishing budgets, forecasting, inventory pricing and control, developing and maintaining sales marketing strategies, with the overall goal of meeting and/or exceeding budget goals and turning in competitive market share performance on all platforms
- Responsible for weekly forecasting and revisions
- Supervision of sales staff, local, and digital sales managers
- Develops needed media strategy to get station clients more and new customers in order to maximize the most revenue for station and advertisers
- Coordinate positively with other departments to help further revenue goals for the station
6
Experience For General Manager, Sales & Services Resume
- Reviews expenses and recommends plans for travel and entertainment
- Holds regular meetings with sales staff and makes sure communication of sales opportunities are well thought out and disseminated
- Computer literate with knowledge of various TV sales software systems
- Strategize and lead sales engagements with Telstra Enterprise division to support their internal Enterprise sales force with opportunities (e.g. Energy & Utilities, Agriculture)
- Drives the employee lifecycle of Managers, Specialists and Sales Associates which includes, hiring, onboarding, performance feedback and ongoing development
- Leads the implementation and execution of Standard Operating Procedures and initiatives to maximize customer satisfaction and business efficiencies
- Performs Leader on Duty responsibilities; providing overall leadership presence for the location
- Lead a small team of sales professionals (view to grow in the future)
- Take ownership and accountability of the process to ensure successful closure and delivery of the opportunity
7
Experience For General Manager Waterjets Sales, Americas Resume
- Partner with Telstra on business development activities
- Establish, develop and execute strategies to achieve budget goals
- Manage sales department and partner with LSM’s, AE’s and other stakeholders
- Pays close attention to account receivables and efficient sales systems operations
- Work with all Dept’s in the station to maximize revenue and community opportunities
- Proficiency in standard office software – Word, Excel, PowerPoint, etc
- Capacity and desire to coach, mentor and develop sales managers and AE’s
- Occasional business travel required; available to work extended hours as needed to achieve goals
- Oversees Accounts Receivable efforts of the Sales Department
8
Experience For Director of Sales & General Manager Resume
- Analyzes results, identifies opportunities and makes decisions in collaboration with the management team to drive sales and successful initiatives for the store
- Positively communicates and actively demonstrates the Brand Values and North America (NAM) Retail Mission
- Manages the store Brand experience for all floors
- Manages store budget for daily operations and initiatives to achieve business objectives tied to the P&L
- Holds team accountable for overall performance and takes action to decrease losses, minimize shrink and all forms of risk ensuring store compliance standards are met
- Supports change and shows agility as needed to lead a successful store
- Customer Impact – has an understanding of the customer base and local marketplace to ensure actions taken are in support of maximizing customer loyalty and profits
- Develops and executes sales strategies, which result in exceeding revenue targets in local, national, eMedia and new product revenue
9
Experience For Sales Manager General Administrative Resume
- Determines inventory, pricing and package rates
- Manages inventory, and revenue forecasting
- Drives local business and new business direct development
- Provides leadership for the broadcast/digital sales teams
- Demonstrates ownership of sales performance by monitoring the allocation of resources and organizes processes to drive sales in a variety of situations and market conditions
- Ensures each sales floor is properly staffed with properly trained team leaders and staff members
- Ensures each sales floor represents the Brand image at all times
- Partners with Operations Manager to ensure full on-floor availability
10
Experience For General Manager / Sales Resume
- Maintains awareness of all sales and inventory KPI’s for all floors. Advises the Flagship Director and others of opportunities and risks
- Supports and coaches sales floor management team to understand ability to increase store profitability by adhering to Brand guidelines, operational best practices, driving Shine adidas Group Retail University (aGRU) and creating a leading shopping experience for the consumer
- Understands the behavior and patterns of the consumer base, draws conclusions from this and coaches sales floor management team to meet or exceed consumer expectations
- Creates and implements strategic plans to deliver seasonal Brand and product training to allsales floor team members and ensures knowledge is transferred into selling skills
- Positively influences all business stakeholders by offering suggestions and ideas on ways to improve
- Leverages feedback from peers, Flagship Director and District Manager for continuous improvement
- Participate in recruitment, onboarding, training, and development initiatives while actively assisting in succession planning process to ensure all HR policies and procedures are upheld
- Creates a performance culture by setting clear expectations and targets, analyzing sales floor performance, and holding team accountable by giving appropriate and prompt feedback, including actively managing poor performance
- Responsible for aligning local market strategy with corporate strategy to maximize long-term profit / return on working capital
List of Typical Skills For a General Manager Sales Resume
1
Skills For General Manager, Sales Resume
- Strong customer relationship and account management skills
- Demonstrated leadership, punctuality, an exceptional work ethic and office demeanor becoming of a manager
- Excellent computer proficiency with Microsoft Office Suite (Excel/Word/PowerPoint/Outlook)
- Implementing and strategizing quarterly, yearly and long term objectives for TV and digital
- Delivering against the Iron Ore Marketing Strategy by sustainably maximizing value creation along the supply chain from Mine to Customers
- Ensuring accurate reporting of monthly sales data by the area’s sales executives
- Assigning leads to the area’s hardware sales team in an appropriate manner
- Acting to identify the prospect’s decision-maker to close deals and finalize contracts
2
Skills For Manager, General Sales Resume
- Developing, in conjunction with the division Vice President, business and strategic plans for the area
- Contributing to productivity/value creation agendas such as simplification opportunities, quality optimisation and new business opportunities
- Inventory management and accurate forecasting; setting pricing disciplines and to maximizing yield
- Arrive on Product Policy and pricing policy including product launch and competition mapping
- Makes decisions regarding hiring, staff evaluation, and promotion
- Develops and execute strategies to exceed revenue goals; local, national, digital and new product revenue, including driving developmental new business
- Plans and directs staffing, training, and performance evaluations to develop and manage sales and service programs
3
Skills For Associate General Manager of Sales Resume
- Teaches, coaches, and recognizes behaviors to managers and employees enabling a high-performing team ready to deliver for the customer
- Consistent monitoring of distributor health in terms of stock movement and business followed by quick actions if required
- Develop understanding of global market, competitor and customer’s requirements and business development
- Responsible for all sales, business development and customer support activities within Australia and growing overseas markets
- Support Telstra with value propositions and growing revenue
- Manage inventory, rate structure and revenue forecasting
- Involved in overall sales budget, department expenditures, planning initiatives-projects
4
Skills For Sales General Manager Resume
- Provide leadership to sales team, hiring AE’s, employee evaluations
- Occasional public speaking required
- Develop positive working relationships with clients, both locally and around the country
- Resolves customer complaints regarding sales and service.
- Align with and be an example of Zillow Group’s Core Values and The Zillow Group Way culture
5
Skills For Sales Manager Customer Engagement & Commerce General Business Resume
- Develop and execute an optimum Go-To-market strategy for the full portfolio of single-phase UPS solutions, with focus on IT channel penetration
- Ownership and management of Tier 1 Distributors’ sell-in/ sell-out sales goals. Ensure an even balance between sell-in/ sell out
- Ownership of T1 Distributors and tier 2 partners’ relationship management
- Ongoing development and growth of the overall business through an unrelenting focus on delivering viable sales and business development opportunities through superior involvement and management of day to day, tactical and strategic activities
- Ensure optimum utilisation of resources in order to maintain the highest level of service and competitiveness in local and overseas markets
- Setting and delivering annual sales and profitability targets, tactical and strategic initiatives to continue to grow and drive organisational performance based on a 1-3-5 year continuous budgetary cycle in line with organisational KPI’s
- Develop and implement performance tracking metrics to track, control and support all sales, business development and customer service activities
- Develop superior levels of industry, technical and commercial knowledge in order to maintain and implement continuous improvement initiatives in order to ensure ongoing operational delivery of KPI’s
- Leadership, people development and succession planning within manufacturing operations to ensure that the quality, capabilities and depth of staff can support business growth objectives and competiveness
6
Skills For General Manager, Sales & Services Resume
- Co-ordinate demand generation activities with the marketing team
- Sit and stand for long periods of time, stoop, bend, reach, push and pull equipment throughout the course of the work day
- Lead the sales team, assign quotas and territories, assist in the creation of account development plans, ensure that sales workload is prioritized, assist team members in the development and closure of opportunities, track performance of team members closely, ensure total customer satisfaction with VMware's commercial activity
- Develop the team member’s guide and coordinate personal development plans, particularly training, provide career planning, conduct annual performance reviews, coach and counsel team members day to day for their professional growth
- Forecast and deliver bookings in region, driving directly the larger opportunities by staying very active in the field and working closely with the team members
- Keep the Account Managers focused in the development of accounts in the geographic region
- Leverage business generated by partners with end customers, and build relationships with partners to scale the business
7
Skills For General Manager Waterjets Sales, Americas Resume
- Ales/Business Development experience in complex, highly competitive environments such as foods, pharmaceuticals, FMCG’s or similar, with direct, demonstrable management with B2B experience
- An individual with a high level of drive, passion and confidence, a natural leader with a hands-on style and a real commitment to your team
- Relevant Tertiary qualifications and investment in your own further development with post graduate education
- Highly organised, structured and multitask oriented high performer with superior communication and relationship building skills with an ability to drive exceptional organisational performance directly and through direct reports
- A great presenter and communicator with a capacity to reach and engage multifaceted audiences from quality and regulatory driven individuals to CFO’s and CEO’s of a range of organisations
- A person who enjoys challenges and thrives on competing priorities and pressures in an industry that is dynamic and demanding in order to meet exceptional end consumer expectations
- Experience managing high level retail image and delivering consumer in-store experience
- Effective inventory and pricing management that supports exceeding goals and out-delivering the market place
8
Skills For Director of Sales & General Manager Resume
- Build and maintain a thriving sales organization through successful recruiting, development, and leadership of sales and sales management personnel
- Drive customer satisfaction and delivery through fostering a consultative selling approach
- Expand sales footprint with new and existing accounts by introducing new ideas, products, services and applications
- Maneuver around sales floor, stock room, work with and around cleaning chemicals, and lift/carry up to 30lbs
- In depth knowledge of Channel Buying Behavior, UPS Sales, IT Channel
- Achieve sales objectives by contributing information and recommendations to overall strategic plan
- Read, analyze, and interpret general business periodicals, professional journals
- Excellent presentation and sales skills along with the ability to effectively present information and respond to questions from groups of managers, clients, and customers
- Champion all digital sales efforts for the property
9
Skills For Sales Manager General Administrative Resume
- Ensure developmental business goals are exceeded
- Develop short-term, mid-term and long-term business plans for the sales department. This includes budget development, execution and delivery
- Oversee management of key local, regional and national accounts within the market area
- Review and adjust metrics to monitor sales performances as well as sales/market share change
- Attend calls with Key clients individually and with Accounts Executives
- Forecast sales revenue and expenses. Achieve goals
- Serve as a primary department head in overall station operations
10
Skills For General Manager / Sales Resume
- Builds strong teams + drives a culture of high performance + engagement; Creates and ensures quality execution of development plans building team capabilities, measured by success of the overall store operations in conjunction with customer and employee feedback
- Monitoring and analyzing monthly sales data, and communicating results and strategies to other sales managers and the division Vice President
- Drives Results by creating plans and initiating actions that maximize efficiencies, capitalize on opportunities, and removes obstacles to drive sales
- Collaborates with store, Field and HQ teams to implement strategic initiatives to improve store processes while building the capabilities of others
- Builds confidence and creates an optimistic, rewarding and collaborative work environment in which employees are encouraged to grow to support our succession and talent pipeline goals
- Presents the store to Field Leadership and HQ Business Partners to inform and educate about business, operational efficiencies, product sell through and customer feedback
- Acts as a trusted leader with thorough understanding of the impact of initiatives on customer experience, workload, productivity, employee engagement, and store compliance
- Flexible, with the ability to run large scale teams, cross-functional responsibilities, and priorities in a dynamic and time-critical environment
List of Typical Responsibilities For a General Manager Sales Resume
1
Responsibilities For General Manager, Sales Resume
- Responsible for achieving and exceeding budgets relative to established sales goals
- Identify and develop sales territory opportunities, implement sales and/or marketing strategy
- Manages sales forecasting activities and sets performance goals accordingly
- Full understanding of all products and keeps abreast of the latest product knowledge
- Coaches, motivates and inspires sales floor management team to accomplish store goals and maximize their individual performance
- Ensures sales floor teams comply with and drive continuous improvement with all store operational policies and procedures
- Actively collaborates and shares best practices with peers to drive store performance
- Manages all aspects of logistics points in assigned district. Ensures all customer commitments are met and best practices are implemented for safety, safety certification, material handling, inventory management and delivery. Responsible for all aspects of logistics performance / productivity for assigned logistics points
2
Responsibilities For Manager, General Sales Resume
- Manages and develops relationships with key customers in assigned district and determines strategy for value proposition and product penetration. Manages all aspects of customer service and customer satisfaction
- Manages inventory levels (including slow, inactive, liquidations/large buys and damaged inventory flow) and aligns local product mix with local market dynamics and product strategy
- Leads by example consistent with Zeno's Vision and Values, demonstrates strong commitment to excellence, sets and achieves challenging goals, demonstrates persistence and overcomes obstacles
- Provide proactive leadership to sales team to achieve maximum profitability and productivity
- Facilitates account development strategies on target accounts with team
- Models the appropriate use of sales strategies and techniques with sales team
- Some travel within market 20%
3
Responsibilities For Associate General Manager of Sales Resume
- Ensuring that iron ore Customer Liaison teams have a deep knowledge of their customers and maintain effective relationships with existing and prospective customers, are able to negotiate effectively to deliver market leading commercial outcomes and understand relevant Market and industry trends
- Empowering and measuring the iron ore Book Management team’s ability to deliver and effectively communicate tactical plans in-line with the strategic objectives
- Ensuring all iron ore teams understand and execute BHP governance and compliance frameworks, and have a clear understanding of critical risks and controls and all operational processes
- Working in collaboration with the Head of Strategy and Planning (IO) to ensure active partnerships flourish between the Planning, Book and Customer Liaison teams to deliver the broader objectives
- Focusing on optimising supply-chains, working in close collaboration with the Asset and Freight to deliver against key working capital and distribution cost objectives
- Marketing representation on the WAIO Asset leadership team under the WAIO Asset President. The WAIO GM’s IPRO, Rail, Port, and Mines are all key stakeholders. This role is the key operational Marketing contact for the Asset
- Demonstrated effective leadership experience and the interpersonal skills to collaborate and influence across a broad range of networks
4
Responsibilities For Sales General Manager Resume
- Key contact for Iron ore Joint Venture (JV) partner interaction as well as key industry forums such as globalOre
- The ability to think creatively and strategically, deal with ambiguity and be solution-driven
- The ability to build, develop and lead diverse teams, particularly across gender, ethnicity and culture
- The drive to innovate and influence across functional and geographical boundaries
- Upholds the commitments to the company’s processes, values and Code of Business Conduct at all times
5
Responsibilities For Sales Manager Customer Engagement & Commerce General Business Resume
- Deploy the framework of Power Advantage Partner Program to grow tier 2 channel revenues - by building an active partner base of 400+ partners: through new partner recruitment and through growing existing partner revenue-base
- Understand the various stake-holders within channel, and be able to build sustaining relationships across these stake-holders - that translate into revenue for Eaton
- Eaton single-phase UPS product knowledge and application acumen, knowledge of channel buying behavior and alignment to Eaton organizational knowledge/ cross divisional strategic plans for sales growth
- Mentors, coaches, and develops management team by following the Associate Develop Plan (ADP), including bi-weekly on-on-ones with department Managers, preparing and administering ADP’s for Department Managers quarterly, development and personal growth plan quarterly, self-development on-going, remote monitoring monthly, focus group meetings monthly, prepare and conduct performance reviews
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