Fulfillment Associate Resume Sample
Nathen Jacobi
373 Norbert Shores,
San Francisco,
CA
+1 (555) 491 9998
Work Experience
Fulfillment Associate
04/2017
-
PRESENT
Philadelphia, PA
- Hours are subject to change based on the needs of the business
- Executes an order request including location, packing and shipping of the merchandise while maintaining an overall customer satisfaction experience
- Achieves individual and store goals for Ship From Store and Store to Store productivity while complying with fulfillment standards and procedures
- Participates in the Care Program by providing outstanding customer service
- Maintains the proper display of goods in the store, ensuring they comply with brand standards
- Ensures back of house standards are maintained in an organized and clean manner
- Folds merchandise, removes sensor tags, and packs and ships orders according to company policy
- Delivers merchandise to departments and places according to visual directives and replenishes product as needed
Lead Fulfillment Associate
09/2011
-
01/2017
Boston, MA
- Exhibits a commitment to store shortage goals/results by adhering to policies and procedures and partners with management as needed
- Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ, maintains a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully upholds Compassion’s ministry in prayer
- Acts as an advocate for children – raising the awareness of the needs, neglect, nurture, and potential of children in poverty and challenging and enabling those within one’s influence to greater involvement and effectiveness on behalf of children
- Ensure all merchandise is allocated to the correct customer order
- Inspect garments to ensure quality and verify all tags are attached and item has the correct SKU
- Properly process defective/ faulty merchandise
- Ensure quality, delivery and other objectives are met
Seasonal Fulfillment Associate Lord & Taylor
03/2006
-
07/2011
New York, NY
- Maintain a clean work environment by keeping area free of trash and product in correct locations
- Prepare and pack orders according to company standards, including processing UPS shipping labels on boxes
- Adheres to the “Yes We Can” policy and efficiently resolves customer’s questions and requests. Supports fellow Associates through Yes We Can actions and behaviors. Promptly responds to call box/phone pages
- Solicits, opens and activates Kohl’s Charge applications in accordance with Company standards
- Responds appropriately to POS backup calls and Service Desk calls. Assists at POS and Customer Service as needed and complies with the Company’s “2 in-a-line” standard
- Properly holds merchandise for customers when needed, including returning merchandise not picked up to the sales floor. Processes rainchecks within Company standards
- Prior experience in sales, customer service or other work environment working with the public
Education
West Virginia University
2000 - 2005
Bachelor's Degree in Preferably Computer Information Systems
Professional Skills
- Demonstrate an ability to prioritize tasks appropriately based on experience/knowledge of customers and their typical urgency on requests
- Prior experience in retail, merchandise receiving, handling and stocking in other retail or warehouse/distribution environments
- Basic reading, writing and computer skills required
- Prior experience working in a team environment and independently
- General knowledge of project management methodologies, LEAN or CPI knowledge, and basic facilitation and leadership skills
- 6 months experience working in a food packing or seafood processing plant
- Provide coaching and mentoring to less experienced colleagues
How to write Fulfillment Associate Resume
Fulfillment Associate role is responsible for basic, credit, retail, finance, training, database, auditing, inventory, printing, shipping.
To write great resume for fulfillment associate job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Fulfillment Associate Resume
The section contact information is important in your fulfillment associate resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Fulfillment Associate Resume
The section work experience is an essential part of your fulfillment associate resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous fulfillment associate responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular fulfillment associate position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Fulfillment Associate resume experience can include:
- Effective interpersonal written and verbal communications skills
- Excellent communication skills and keen to enhance existing business processes
- Experience - 0 to 2 years of experience in a warehouse, distribution, or manufacturing
- Provide timely and professional communication to supervisors and management to effectively support team and company goals
- Excellent verbal, written and interpersonal communication skill, both in English and Mandarin
- Prior experience working in a matrixed environment and exposure working with internal stakeholders in Sales & Finance
Education on a Fulfillment Associate Resume
Make sure to make education a priority on your fulfillment associate resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your fulfillment associate experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Fulfillment Associate Resume
When listing skills on your fulfillment associate resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical fulfillment associate skills:
- Excellent interpersonal skills and respect from associates in production area
- Excellent written and verbal communication and interpersonal skills to coach, train and assist team members
- Excellent computer skills, printers and scanners
- Delivers the highest level of Customer Service supporting Kohl's "Yes We Can" culture through effective problem solving
- 6 months experience material handling equipment (MHE)
- Experience in a high volume processing center
List of Typical Experience For a Fulfillment Associate Resume
1
Experience For Lead Fulfillment Associate Resume
- Operate a forklift Ability to use SAP
- Safely operate power pallet jack/hand jack
- Willing and capable of becoming forklift certified
- Coordination of new deal launches with alternatives group to ensure document package is received and compiled for printing and online posting
- Basic PC knowledge, working knowledge of Windows operating systems, Internet and mainstream web browsers
- Meters out all products via the electronic shipping systems
2
Experience For Wealth Management Ops Alternative Investments Client Fulfillment Associate Resume
- Reviews each job ticket to determine shipping instructions, component parts and samples to be pulled
- Matches packing slips to purchase orders, verify amounts shipped and received
- Support department manager in daily office needs and managing the company’s general administrative tasks
- Perform receiving process safely, with a high level of quality
- Responsible for completing online order pick-up transactions in a timely
- Extended periods of walking are required as well
3
Experience For Kit Fulfillment Associate Resume
- Organize incoming product
- Advocates and executes all comjpany Customer Service programs (i.e. Kohl's Service Promise, GREAT, 2 in a Line, Smile and Say Hi)
- Inspect garments to ensure quality and verify all tags are attached and item have the correct SKU
- Collates multiple pieces in correct sequence for customer orders
- Checks quantity of items/packages to assure completeness of order
- Process daily mail to support fulfillment operations
- Regularly communicate with internal customers (i.e. Sales, Credit Collection, Customer Service, AR) to ensure that customers’ and business expectations are met
- Self- Driven, strong initiative – keen to learn, ability to multi-task and maintain organization
- Perform all the Pre Catalogue activities which include Sorting, Barcoding and Bagging of the new merchandise in inbound
4
Experience For Seasonal Fulfillment Associate Lord & Taylor Resume
- Ensure all merchandise is allocated to the correct shipment/sample order
- Keen sense of pride in their work
- Expedites merchandise transfers, customer sends, and RTV’s with urgency
- Ensures orders are handled timely and efficiently and customer’s service standards are upheld
- Pick, Pack, Ice and prepare shipments for trucks, air freight or customer pickup
- Adhere to food safety and quality requirements
- Checks quantity and quality of items to assure completeness of order and verifies with the use of the voice technology system
- Sensor/prep merchandise for the sales floor
5
Experience For Fulfillment Associate, nd Shift Resume
- Safety, it’s more than wearing a reflective vest. We’re committed to providing one of the safest work environments, which means stretching, safety tips, and yes…following the rules
- Hourly Pay Rate: $13.80
- Repeatedly assembles customer & internal orders into packets of folders, envelopes, boxes, etc
- Collate multiple pieces in correct sequence by customer orders
- Repeatedly packages product for shipment
- Checks quantity and quality of items/packages to assure completeness of order
- Seals, stacks, and labels containers with appropriate identification
6
Experience For Senior Fulfillment Associate Resume
- Receive feedback in a professional manner
- Lift: 1-10 lbs consistently, 11-20 lbs frequently, 21+ lbs occasionally
- Counts and packs product into box
- Labels box with box quantity and total order quantity
- Operation of motorized and manual pallet jack
- Shipping Clerk: Super shipper. Correspond with multiple shipping companies and their contacts. Use multiple shipping company’s software to ship and track packages. Coordinate trailers to corresponding dock doors and cross docks using OMA tool. Ensure proper processes are followed with the Trailer Dock Release program
7
Experience For Print Fulfillment Associate Resume
- Coordinate global supply orders for fund launches with regional offices
- Ice and prepare shipments for trucks, air freight or customer pickup
- Perform various fulfillment activities including but not limited to outbound/inbound phone calls, keying tasks, auditing received documents, coordinating conference calls, etc
- Use insights into how various workgroups integrate to coordinate efforts and ideas to achieve shared and individual objectives
- Find ways to improve work groups performance through lean insights and application of best practices
- Make operational decisions based on insights gained through experience regarding accepted ways of accomplishing work that are not necessarily documented formally
8
Experience For Fulfillment Associate Bookstore Resume
- Create Standard Operating Procedures to catalogue workflow improvements and training material
- Leverage subject matter expertise to communicate to internal and external clients through in person, phone, and written communication methods
- Drive culture and act as role model for teammates
- High level of professionalism within the workplace
- Self-motivated with high level of initiative to proactively seek new assignments
9
Experience For Global Fulfillment Associate Resume
- Ensure orders are accurate
- Produce high quality duplication of software products, sublicensed runtime products, and all relevant user documentation
- Assemble media and documentation in correct packages for timely fulfillment of orders and issuance of product updates
- Maintain status report for CD/DVDs created and monitor inventory of documentation CDs and DVDs
- Update client data, manage case tasks, and create incidents in our internal database as well as ServicePoint
- Ensure a high standard of workmanship
- Self-starter attitude and ability to exercise judgment and solve difficult problems
- Self-serve and proactively investigate data required
10
Experience For Product Fulfillment Associate Resume
- Perform bed assembly process safely, with a high level of quality
- Perform returns process safely, with a high level of quality
- Ensures the accuracy of transactions
- Inputs information into data system
- Perform inventory counts and physical inventory as required
- Assist in assembly process
List of Typical Skills For a Fulfillment Associate Resume
1
Skills For Lead Fulfillment Associate Resume
- Experience working with computers and Microsoft Office (Outlook, Word, Excel)
- Leadership experience directly managing others
- Ship customer orders in a timely manner by prioritizing orders based on requested delivery option
- Reliable with excellent attendance and timekeeping
- Packs, wraps, protects, consolidates, and arranges orders from bins according to written orders
2
Skills For Wealth Management Ops Alternative Investments Client Fulfillment Associate Resume
- Use experience to identify improved ways for workgroups to meet customer’s needs, providing insights and recommendations to supervisors and management
- Experience in an office setting
- Operate all equipment in the bed assembly process and to support receiving operations
- Timely and accurate picking of finished goods
- Operate within Oracle WMS using hand-held scanner
- Previous material handling, stocking, or inventory experience
- Prioritizes assignments, handles multiple tasks, and works independently
- Computer Savvy - Experience with inventory software
3
Skills For Kit Fulfillment Associate Resume
- Experience with an FC kaizen and lean process improvement
- Self-motivation and a strong bias for action
- Experience with performance metrics and lean process improvement
- Previous experience in a warehouse or pick and pack operation required
- Well organized, flexible and strong attention to detail
- Strong initiative and self-driven, ability to multi-task and maintain organization
- Fulfillment/warehouse experience
- Two years’ warehouse experience
4
Skills For Seasonal Fulfillment Associate Lord & Taylor Resume
- Ensures Customers receive excellent service by accurately and efficiently processing both in-store replenishment items and online orders
- Mailroom or distribution experience
- Consolidates orders based off pick slip number and type of order to be shipped or staged
- Collaborate with a variety of diverse working styles and acts as an informal resource to less experienced colleagues
- Perform bed assembly inspection and qualifications to ensure positive customer experience
5
Skills For Fulfillment Associate, nd Shift Resume
- Timely and accurately pick finished goods
- Operate appropriate Fork Lifts
- Assembling includes papers, folders, other promotional product and includes counting accurately by fanning materials
- Willing to work overtime during a special promotions and campaigns
- Gathering or -picking- orders to prepare for shipment with extreme accuracy
- Loading completed orders into a freight truck to send to our ordering customer
- Packing orders ready for shipment
- Working well with a team and individually with minimal supervision
6
Skills For Senior Fulfillment Associate Resume
- Supporting the company’s success through sales fulfillment
- Frequent bending, stooping, pushing and pulling of tools and boxes
- Working in a like environment (manufacturing/distribution/warehousing/large retail)
- Frequent bending, stopping and/or twisting
- Supports the selling team and the sales floor as needed, including ringing customers’ purchases at POS
7
Skills For Print Fulfillment Associate Resume
- Stand/walk on concrete floor the entire shift; constantly bending, twisting and reaching
- Determines shipping method for materials, using knowledge of shipping procedures, routes, and rates
- Records shipment data, such as weight, charges, space availability, and damages and discrepancies, for reporting, accounting, and record-keeping purposes
- Examines contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment
- Delivers or routes materials to departments, using work devices, such as hand truck, conveyor, or sorting bins
- Computes amounts, such as space available, and shipping, storage, and demurrage charges, using calculator or price list
- Packs, seals, labels, and affixes postage to prepare materials for shipping, using work devices such as hand tools, power tools, and postage meter
8
Skills For Fulfillment Associate Bookstore Resume
- Quality check outgoing and incoming product
- Adhere to time recording policies and attendance guidelines
- Eat meals only during meal periods and only in the properly designated areas
- Avoid frequent personal phone calls and having personal mail sent to the company
- Commitment to fulfilling the team's mission statement
- Comfortable with the use of technology consistently while performing the required tasks
- Juggle multiple tasks in parallel without lowering your quality bar
- Manage multiple tasks in parallel without lowering your quality bar
- Work overtime, including weekends, on short notice
9
Skills For Global Fulfillment Associate Resume
- We do not accept phone inquiries regarding the status of applications
- Pick orders by locating merchandise within our store in a timely manner
- Responsible for loading trailers properly under the direction of the lead loader
- Responsible for keeping work area and trailers clean and organized
- Responsible for maintaining the 5S continuous improvement program
- Be familiar with customer specifications and packing procedures
- Assist with keeping warehouse clean and orderly
- Reads/reviews each customer order/job ticket to determine component parts and samples to be pulled and shipping instructions
- Picks and retrieves product from shelving or warehouse to fulfill customer order or request with the use of voice technology for inventory transactions
10
Skills For Product Fulfillment Associate Resume
- Proficiency in MS Office suite including Excel, Visio, and Power Point
- Prepares order for shipment/routing based on customer order/request
- Matches packing slips to purchase orders, verify amount shipped and received
- Utilize pallet jacks to move full pallets into staging area
- Manage ongoing supply of documents for private equity and hedge funds
- Contacts carrier representative to make arrangements and to issue instructions for shipping and delivery of materials
- Complete Yellow Belt training and support process improvement projects
- Provide support to the team in fulfilling purchase orders
- Assist with equipment handling
List of Typical Responsibilities For a Fulfillment Associate Resume
1
Responsibilities For Lead Fulfillment Associate Resume
- Assist with the processing of orders from initial review to invoicing. This includes, but is not limited to, basic order functions including order review, account creation, order processing and account maintenance in accordance with established business rules
- Effectively communicate with internal customers(i'e Sales, Credit & Collection, Customer Service, Accounts Receivable, ect.) fostering collaborative relationships among different teams
- Basic knowledge of postal requirements and equipment including photocopying, postage meter and inventory control
- Reliable attendance necessary for adequate scheduling and coverage
- Adheres to all company policies and procedures including safety, cleanliness and code of ethics
- Ensures proper use of all packing supplies and materials
2
Responsibilities For Wealth Management Ops Alternative Investments Client Fulfillment Associate Resume
- Provide invoice copies, contracts, orders and other customer information from the Fulfillment systems to Sales and/or customer upon request
- Resolve customer issues related to operational needs and initiate escalation process if needed
- Provide info to customers in a courteous, polite and professional manner
- Effectively communicate with internal customers (i'e Sales, Credit & Collection, Customer Service, Accounts Receivable, ect.) fostering collaborative relationships among different teams
- The ability to work independently and possess problem solving abilities
- The ability to maintain a high level of accuracy and attention to detail
- Spend up to 100% of work time standing or moving within the store. Physical activities include using hand tools, bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis
3
Responsibilities For Kit Fulfillment Associate Resume
- Reliable transportation to our Fremont facility
- Passion for quality & the customer
- Quality control audit in a direct to garment industry or equivalent
- Are at least 18 years old, and authorized to work in the United States
- Able to work 40 hours/week, and overtime as required
- Able to lift up to 49 pounds, stand/walk for up to 10-12 hours, and be able to frequently push, pull, squat, bend and reach, all with or without reasonable accommodation
- An awareness and willingness to use Operations Excellence tools and techniques
4
Responsibilities For Seasonal Fulfillment Associate Lord & Taylor Resume
- Quality control audit in an e-commerce fulfillment center or equivalent
- Pack items in accordance with published standards and deadlines
- We have a relaxed, casual dress code (as long as your attire meets our safety requirements)
- We work to regulate our sites as much as possible, but even with climate controls the noise and temperature levels can vary day to day. Hearing protection is available
- English language, written & spoken is essential
- Very fast pace environment
- Stand/walk 7.5 hours per day on concrete floor
- Lift: 5-45 lbs frequently, 46-75 lbs occasionally
5
Responsibilities For Fulfillment Associate, nd Shift Resume
- Move/dismount forklift and/or Cherry Picker
- Work on a Cherry Picker, at heights many feet off the ground
- Meets physical location requirements (Des Moines, IA)
- Able to lift up to 50 pounds at a time unassisted
- Able to stand/walk for up to 9 hours
- Meets physical location requirements (Des Moines, Iowa)
- Meets physical location requirements (Iowa, Texas, TBD)
6
Responsibilities For Senior Fulfillment Associate Resume
- Adhere to company Code of Conduct
- Avoid the use of profanity or abusive language
- Consistent attention to detail. Maintains a high standard of quality in a high-volume production work environment
- Team player who demonstrates interpersonal skills including, but not limited to, a positive attitude, a cooperative spirit, conflict resolution capabilities, receiving and giving constructive feedback, and good verbal and written communication skills
- Flexibility and willingness to interact and contribute as a team member to team goals and changing priorities. Ability to meet or exceed work standards for the various process functions performed by the team
- Manage tight deadlines on multiple processes
7
Responsibilities For Print Fulfillment Associate Resume
- Dedication to develop a sound knowledge of Compassion's constituent maintenance, child maintenance, and order entry system (Salesforce)
- Accept product from a vendor or directly from the client, receive inventory, and log it
- Stand,bend, twist, and stoop is required
- Perform inventory counts, quality checks, load/unload containers, work on multiple production lines, and other related tasks
- Packs and prepares orders for shipment
8
Responsibilities For Fulfillment Associate Bookstore Resume
- Stocks new merchandise as received
- Communicates with management on any production issues that arise
- Ensures quality and accuracy performance standards are met
- Monitors production supplies and partners with Supervisor or Team Lead to order additional supplies as needed
- Handles shipments efficiently to ensure smooth work flow from one work station to the next
- Ensures all orders are accurate and inducted in a timely manner
9
Responsibilities For Global Fulfillment Associate Resume
- 1st shift | 7 am - 3 pm
- 2nd shift | 3 pm - 11 pm
- 3rd shift | 11 pm - 7 am
- Managing workload: Executing efficient and effective delivery of specific assigned activities, following standard company processes while meeting agreed upon service level agreements. Processing and fulfilling internal/external requests timely
- Owning Human Resources mail services: Conducting packing and shipping preparation for HR related communication materials. Sorting and distributing Hire to Retire related incoming and outgoing mail as well as UPS/FedEx and courier deliveries, documenting HR request coming through mail in to case management system
10
Responsibilities For Product Fulfillment Associate Resume
- Performing processes according to policy: Taking ownership of administrative tasks and processes according to company policies and procedures such as benefit issues error mailings, direct deposit forms, state regulated mailings etc
- Creating reports and confirming accuracy: Participating in physical inventory counts and reconciliation, providing reports as required by divisional policy. Escalating issues or compliance outages
- 30-45 lbs. Frequently
- 46-5 lbs occasionally
- Order Accuracy
Related to Fulfillment Associate Resume Samples
Associate Professional Resume Sample
Work Experience
• Work involves working in US timezone from India. Shift Timings are from 6 pm to 3 am and could change based on work / support zone in US
• Evaluate solutions and select the most appropriate one according to customer’s needs and expectations
• Serves as company’s representativ...
Professional Skills
• Strong English speaking/writing skills
• Have excellent troubleshooting skills
• Have excellent query writing skills (Micro...
Experienced Associate Resume Sample
Work Experience
• Execute solid understanding of accounting and auditing principles, general tax regulation, general quality control auditing standards, technology implementation procedures, etc. relative to individual client assignments
• Practice in early practice development activities such as: memberships in qua...
Professional Skills
• Excellent analytical, problem-solving, res...
• Strong multitasking, and organizational sk...
• Strong interpersonal skills, including abi...
Lending Associate Resume Sample
Work Experience
• Retrieves, analyzes and interprets data from various sources using statistical software programs
• Aggregates data from different databases into large data sets used for statistical analysis
• Assist in developing Develop, run and maintain in-house fair lending statistical an...
Professional Skills
• Strong computer skills, including Microsof...
• Prior experience with or understanding of ...
• Strong client facing and stakeholder manag...
Income Associate Resume Sample
Work Experience
• Review trade confirmations drafted by other team members and the vendor
• Actively participate in the overall daily supervision of the processes outsourced far shore
• Deal with regular queries from internal and external clients
• Acts as a back-up for ...
Professional Skills
• Strong numerical and analytical background...
• Understanding of Fixed Income markets, exp...
• Participating in new product development d...
Associate Project Resume Sample
Work Experience
• Lead in the administration of the project portfolio database
• Partner with Program Managers and the cross functional Project Teams to ensure the submissions are created in alignment with established templates and accurate information is submitted to successfully meet reporting and meeting timeline...
Professional Skills
• Strong verbal and written communications s...
• Strong organizational skills to balance wo...
• Strong prioritization skills with an abili...
Specialist / Associate Resume Sample
Work Experience
• Marketing collateral material
• Websites and their content
• Regular market commentary
• Special reports and investment white papers
• Investor newsletters and magazines
Professional Skills
• Solid communication skills including writt...
• Solid communication skills including writt...
• Strong solution sales skills – identify, d...