Fitness Program Manager Resume Sample

4.6
13 votes
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Dakota Robel
3307 Jarret Junction,  Detroit,  MI
+1 (555) 350 3246

Work Experience


Fitness Program Manager
05/2016 - PRESENT
Boston, MA
  • Coordinates, promotes and to the extent required by the SOW, teaches group classes: Recommends ways to encourage greater class participation and maintain interest in the group exercise program; Maintains records of class attendance: Keeps records on the number of classes offered, participation numbers, participants’ recommendations and feedback. Submits metrics on the monthly scorecard
  • Oversee on-call staff, group exercise instructors and/or interns if applicable
  • Oversee any on-call staff, instructors and/or interns as applicable
  • Teach new and innovative group exercise classes (5-6 per week)
  • Teach new and innovative group exercise classes; 10 classes weekly
  • Manages all record and data management activities at the work site, ensuring the proper storage, retention and confidentiality all data collected in accordance with HealthFitness requirements
  • Works with other client vendors to integrate services
Health Fitness Program Manager
07/2013 - 11/2015
Chicago, IL
  • Performs staff responsibilities as appropriate including floor supervision, fitness testing, exercise prescription, new member facility and equipment orientations, and personal training
  • Instructs an average of 4-5 group exercise classes per week
  • Verifies equipment is well-maintained and operating properly; ensures locker rooms are clean and stocked, and coordinates prompt resolution to facility related issues
  • Introduces new HealthFitness programs, products and services to the client
  • CPR/AED and first aid certifications from American Heart Association or American Red Cross required
  • Industry related experience is required
  • Manages all record and data management activities at the worksite, ensuring the proper storage, retention and confidentiality with all data collected in accordance with HealthFitness requirements
Senior Health Fitness Program Manager
07/2007 - 04/2013
Chicago, IL
  • Oversees small staff of group exercise instructors. Submits employment forms, payroll records and billing worksheets accurately and according to contract provisions and HealthFitness policies
  • In conjunction with management, introduces new HealthFitness programs, products and services to the client
  • Directs the implementation of Fit for Duty program in collaboration with key HealthFitness resources
  • Works with client’s internal departments to coordinate, deliver and report on health education seminars to client members
  • Coordinates programming for remote non-fitness locations, including management of remote Group Class Instructors as well
  • Provides support and resources for site contacts, along with strategy planning sessions
  • Creates outcome reports for remote locations
  • Directs the implementation of individual and group fitness programs, health education activities, motivational programs and special events; coordinates marketing and communications to maximize program engagement, bringing in HealthFitness Corporate support, as appropriate

Education


University of Mount Union
2003 - 2007
Bachelor's Degree in Health

Professional Skills


  • Strong marketing skillset and client-facing communication skills
  • Strong leadership, interpersonal and customer service skills including the ability to motivate others
  • Related industry experience including 2 years of program management experience, or equivalent combination of education and experience is required
  • Project management skills sufficient to plan, promote and implement health education, program promotion, wellness and special events
  • Effectively organize, prioritize work demands and follow-through in timely manner
  • Experience with additional technology platforms, including CSI, Technogym MyWellness, etc
  • Related industry experience is required

How to write Fitness Program Manager Resume

Fitness Program Manager role is responsible for events, health, design, reporting, payroll, security, marketing, training, programming, planning.
To write great resume for fitness program manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Fitness Program Manager Resume

The section contact information is important in your fitness program manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Fitness Program Manager Resume

The section work experience is an essential part of your fitness program manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous fitness program manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular fitness program manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Fitness Program Manager resume experience can include:

  • Participates in business planning to program and service offerings in their area of expertise
  • Holds quarterly meetings (email, phone or in person) with building manager
  • Provide administrative assistance to Program Manager including but not limited to
  • Supervises all Group Exercise instructors and manages group exercise schedules
  • Manages all record and data management activities at the worksite, ensuring the proper storage, retention and confidentiality all data collected in accordance with HealthFitness requirements. Provides individual and group exercise instruction as applicable; educates participants on proper techniques to maximize exercise safety and effectiveness
  • Responds to all customer requests within one business day of receiving

Education on a Fitness Program Manager Resume

Make sure to make education a priority on your fitness program manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your fitness program manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Fitness Program Manager Resume

When listing skills on your fitness program manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical fitness program manager skills:

  • Experience in fitness industry
  • Experience in the fitness industry
  • Experience in the fitness industry
  • 1+years related industry experience
  • Programming for remote locations
  • Personal Training certification from ACE, AFAA, ACSM, NASM or NSCA is required

List of Typical Experience For a Fitness Program Manager Resume

1

Experience For Health Fitness Program Manager Resume

  • Administers annual Customer Satisfaction Survey and achieves a response rate of at least 20%
  • Responds to manager by end of shift, if needed
  • Provides contractual obligations as needed
  • Submits employment forms, payroll records and billing worksheets accurately and according to contract provisions and HealthFitness policies.Develops key relationships with key players at the location
  • Performs daily supervision and administration of the fitness facility. General cleaning: On a daily and weekly basis, cleans designated exercise equipment, wipes counters, returns materials used by participants (e.g. magazines) to their proper place
  • Group Exercise class instruction requires recognized industry certification
  • Work independently without onsite Contract Manager
2

Experience For Assistant Fitness Program Manager Resume

  • CPR/First Aid/AED certifications
  • Conducts informal safety checks on a daily basis and performs routine safety audits on a weekly, monthly and quarterly basis in accordance with HFC guidelines. Ensures staff receives proper training in company-wide and site-specific safety and accident prevention programs and procedures, emergency preparedness, and incident reporting and corrective action procedures
  • Directs the implementation of fitness center based individual and group fitness programs, health education activities, motivational programs and special events; coordinates marketing and communications to maximize program engagement, bringing in HealthFitness corporate support as appropriate. General oversight and management of the fitness center operations
  • Ensures all staff is properly trained and hold appropriate certifications necessary for safe and effective program delivery; provides continuous feedback and coaching to all program staff to ensure quality of all programs and services being delivered. Conducts formal performance appraisals on a quarterly basis and initiates formal corrective action process when warranted

List of Typical Skills For a Fitness Program Manager Resume

1

Skills For Health Fitness Program Manager Resume

  • Member appointments (e.g., fitness testing, equipment orientation, retest and personal training appointments)
  • Manages the given operating budget. Ensures expenditures are made in accordance with applicable policies and procedures
  • Personal Training Certification from ACE, ACSM, AFAA, NSCA, or NASM
  • Personal Training industry certification from a HealthFitness recognized agency (ACE, ACSM, AFAA, NSCA, NASM)
  • Industry recognized Personal Training Certification from ACE, ASCM< AFFA< NCSA, or NASM
2

Skills For Assistant Fitness Program Manager Resume

  • Personal training certification from ACE, AFFA, ACSM, NASM or NSCA
  • Teach a variety of group exercise class formats, including, but not limited to; spin, Yoga, Pilates, and choreographed cardiovascular classes
  • Weekends Off (at most client sites)
  • Work with food services, medical and employee health and safety
  • Facilitates the close alignment of programs with the client’s business needs, employee culture and corporate health strategies. Utilizes standard HealthFitness programs whenever possible to meet client needs
  • Develops and implements the yearly strategic business plan to identify contract deliverables, program/service offerings and initiatives, and targeted outcomes and marketing strategy to meet client objectives
  • Manages the development of outcomes-focused programs to meet client objectives; interfaces with client company management and peripheral departments as appropriate to assess client needs and identify HealthFitness programming solutions
  • Tracks participant and program data for measurement of individual and program goal achievement, outcomes and results; creates outcomes-focused management reports based on the identified business plan goals and objectives
  • Interacts and builds relationships with client medical/health department and collaborates on wellness programming
3

Skills For Senior Health Fitness Program Manager Resume

  • In conjunction with the RVP, introduces new HealthFitness programs, products and services to the client
  • Develops and implements the yearly strategic business plan to identify contract deliverables, program/ service offerings and initiatives, targeted outcomes and marketing strategies to meet client objectives
  • Develops and implements the yearly strategic business plan to identify contract deliverables, program and service offerings and initiatives, targeted outcomes and marketing strategy to meet client objectives
  • Manages the development of outcome-focused programs to meet client objectives; interfaces with client company management and peripheral departments as appropriate to assess client needs and identify programming solutions
  • Manages client relationship to ensure that high customer satisfaction is maintained and HealthFitness value is reinforced
  • Tracks and reports participant and program data for measurement of individual and program goal achievement, outcomes and results; creates outcomes focused management reports based on the identified business plan goals and objectives
  • Maintains accurate records and ensures confidentiality of data collected during health assessment and health promotion/membership activities in accordance with HealthFitness requirements, including, if applicable, file transfer, processes, collaborating with related suppliers and storage
4

Skills For Assistant Health Fitness Program Manager Resume

  • In conjunction with CSE Team, introduces new HealthFitness programs, products and services to the client
  • Manages all record and data management activities at the worksite, ensuring the proper storage, retention, and confidentiality of all data collected in accordance with HealthFitness requirements
  • Performs staff responsibilities as appropriate including floor supervision, fitness testing, exercise prescription, new member facility and equipment orientations, outside programming and group exercise class instruction
  • Coordinates programming with other departments as needed (i.e. wellness presentations and food service)
  • In conjunction with RVP, introduces new HealthFitness programs, products and services to the client
5

Skills For Health / Fitness Program Manager Resume

  • Directs the implementation of individual and group fitness programs, health education activities, motivational programs and special events; coordinates marketing and communications to maximize program engagement, bringing in HealthFitness corporate support as appropriate. General oversight and management of fitness center operations
  • Implements business plan, program/service offerings and marketing strategy to achieve targeted outcomes and meet client objectives
  • Works with Contract Manager to prepare and manages operating budget. Ensures expenditures are made in accordance with applicable policies and procedures
  • Interfaces with client company management and peripheral departments on a regular basis to assess client needs (i.e. Facilities, Safety, vendors, etc.)
  • In conjunction with the Director, Program Management & Engagement, introduces new HealthFitness programs, products and services to the client
  • Supervises miscellaneous special projects
  • Possible group fitness class coverage
6

Skills For Fitness Program Manager Resume

  • Directs the implementation of individual and group fitness programs, health education activities, motivational programs and special events; general oversight and management of fitness center operations
  • Maintains accurate records and ensures confidentiality of data collected during health assessment and health promotion/membership activities in accordance with HealthFitness requirements, including file transfer, processes, collaborating with related suppliers and/or storage
  • Ensures contract compliance. Works with Contract Manager to manage client relationship to ensure that high customer satisfaction is maintained and HealthFitness value is reinforced
  • Develops and implements the yearly strategic business plan (multi-site collaboration) to identify contract deliverables, program/service offerings and initiatives, targeted outcomes and marketing strategy to meet client objectives
  • Works with Program Coordinator to coordinate marketing and communications to maximize program engagement, bringing in HealthFitness corporate support as appropriate
  • Program collaboration with onsite partners including Health Center, WPR, HR, Security
  • Three or more years related industry experience including 1 year of program management and prior staff supervisory experience, or equivalent combination of education and experience
7

Skills For Health Fitness Program Manager Resume

  • Related industry experience
  • Industry recognized Group Exercise Instructor certification is required
  • Current First Aid, CPR and AED certification, or a BLS certification, from the AHA or Red Cross is required
  • Current CPR/AED and first aid certifications from the Red Cross or AHA is required
  • Current First Aid, AED and CPR certifications required from the Red Cross or AHA
  • Teach a variety of group exercise class formats required
8

Skills For Assistant Fitness Program Manager Resume

  • Teach a variety of group exercise class formats
  • Current First Aid and CPR certifications; AED if applicable
  • Proficiency in fitness assessment and exercise program design
  • Current CPR, AED and First Aid certifications
  • Current First Aid and CPR/AED certification from the American Heart Association or the Red Cross
  • Works with Contract Manager to develop and implement the yearly strategic business plan to identify contract deliverables, program/service offerings and initiatives, targeted outcomes and marketing strategy to meet client objectives
  • CPR/AED and first aid certifications from AHA or ARC
  • Current First Aid and CPR/AED certification from the Red Cross or AHA is a requirement
9

Skills For Senior Health Fitness Program Manager Resume

  • Ensures contract compliance. Works with Contract Manager to manage the client relationship to ensure that high customer satisfaction is maintained and HealthFitness value is reinforced
  • Works with the Contract Manager to prepare and manage the operating budget. Ensures expenditures are made in accordance with applicable policies and procedures
  • Works with the Program Coordinator to coordinates marketing and communications to maximize program engagement, bringing in HealthFitness Corporate support as appropriate
  • Program collaboration with onsite partners including WPR, HR, Security, and more
  • Personal Training certification from ACE, ACSM, AFAA, NSCA or NASM
  • Current First Aid and CPR/AED or BLS certification from the Red Cross or AHA is required
  • CPR/AED and first aid certification or BLS certification through the American Heart Association or AmericanRed Cross
10

Skills For Assistant Health Fitness Program Manager Resume

  • Or more years related industry experience,1 year of program management and prior staff supervisory experience, or equivalent combination of education and experience
  • Current First Aid and CPR/AED or BLS certification through either American Heart Association or American Red Cross
  • CPR/AED and first aid certifications from American Heart Association or American Red Cross
  • Industry recognized Group Exercise Certification
  • Industry recognized certification in group exercise
  • Group Exercise class instruction recognized industry certification

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