Executive Receptionist Resume Sample
Carmella Stracke
8077 Rossie Crossing,
Phoenix,
AZ
+1 (555) 108 7808
Work Experience
Executive Receptionist
05/2017
-
PRESENT
Chicago, IL
- Greets visitors, ascertains their identity, has them sign in and notifies appropriate employee of visitor arrival. When necessary routes visitor to appropriate location
- Answer and direct all incoming calls to the correct party
- Experience in an Administrative/Receptionist role
- Strong, clear and tactful communication and interpersonal skills
- Manage and maintain Executive’s calendar in Microsoft Outlook when requested
- Manage and maintain Executive’s calendars in Microsoft Outlook when requested
- Responsible for directing employees, outside guests and external service providers to meetings located on the floors
- Provide backup coverage for Receptionist Team’s Vacations, Late Arrivals and Early Departures
Senior Executive Receptionist
03/2012
-
04/2017
San Francisco, CA
- Answer and screen all incoming calls and handle caller’s inquiries whenever possible. Re-direct calls as appropriate and take adequate messages when required
- Answer multi-line phone, take messages, transfer calls
- Greet guests, escort them to meeting rooms
- Set up and clean-up of meetings (catering, printing, etc.)
- General office upkeep (stocking refrigerator, printers, ordering groceries and supplies)
- Accepting, signing for, and distributing packages and mail
- Anticipate needs of the office (when supplies or food/beverages need to be ordered) and of their supported executives (travel needs, catering/other needs for in-office meetings)
- Expense Reporting using online Concur tool
- Answer and screen all incoming calls and handle caller’s inquiries where possible. Re-direct calls as appropriate. Take messages as needed
Assistant / Executive Receptionist
07/2007
-
01/2012
Philadelphia, PA
- Organizes and expedites flow of work through Supervisor’s office. Initiates follow-up action
- Professionally handle a position of high demand
- Greet all visitors and clients
- Handle a wide range of confidential information requiring a dedicated high level of privacy and confidentiality at all times
- Type correspondence, screen telephone calls, handle requests for information and prioritize all requests
- Arrange and coordinate details for meetings, conferences and special events
- Monitor and replenish office supplies and maintain cleanliness
- Manage package delivery and mail distribution
- Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail
Education
Key West University (KWU)
2003 - 2007
School's Degree in Management
Professional Skills
- Excellent problem-solving skills with a strong desire for constant challenge
- Strong teamwork and relationship management skills; works effectively with all personalities
- Highly detail oriented with strong multi-tasking skills
- Excellent Microsoft Office skills, specifically the ability to use advanced Calendar and Email tools to help track time and organize incoming information
- Excellent Microsoft Office skills
- Exceptional customer service and interpersonal skills required
- Effectively manage multiple (potentially competing) priorities
How to write Executive Receptionist Resume
Executive Receptionist role is responsible for microsoft, interpersonal, customer, shipping, finance, training, procurement, security, reporting, travel.
To write great resume for executive receptionist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Executive Receptionist Resume
The section contact information is important in your executive receptionist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Executive Receptionist Resume
The section work experience is an essential part of your executive receptionist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous executive receptionist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular executive receptionist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Executive Receptionist resume experience can include:
- Work effectively under tight, and often competing, deadlines
- Interact effectively with both internal and external visitors to the executive floor
- Facilitate distribution of mail, deliveries, priority messaging etc
- Establish and maintain strong working relationships with members of the executive leadership team and other administrative professionals
- Be flexible and resourceful in response to changing priorities and needs
- Previous experience working within the Finance industry
Education on an Executive Receptionist Resume
Make sure to make education a priority on your executive receptionist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your executive receptionist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Executive Receptionist Resume
When listing skills on your executive receptionist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical executive receptionist skills:
- Strong written, oral and interpersonal communications skills
- Effectively plan and schedule appointments
- Knowledge of MS Office Suite, with emphasis on Excel and PowerPoint skills
- Effectively interface with diverse groups of people, both internal and external to the company
- Experience providing support to and interacting with high level officials
- Be proactive, problem solve and provide plans or alternatives to handling daily issues and prioritizing daily needs
List of Typical Experience For an Executive Receptionist Resume
1
Experience For Senior Executive Receptionist Resume
- Prepare for meetings of team members, including setting up conference rooms, coordinating catering, having projectors and other supplies ready for meeting
- Responsible for collecting, preparing, and submitting for approval expense statements for the teams
- Manage the executive floor reception area (including the coffee bar waiting area) and provide backup assistance to other administrative staff as needed
- Maintain and coordinate with catering to ensure kitchen inventory remains fully stocked
- Maintain stock of copy paper, mailing materials/supplies and coordinate reorders
- Answer and route multiple phone calls and greet guests with poise and professionalism, making them feel welcomed
- Foster and maintain a clean, organized and comfortable office entrance
2
Experience For Cib-executive Receptionist Resume
- Arrange and schedule conference rooms for group and site meetings
- Support technology team with conference room setup
- Assist in office events as needed and coordinate deliveries, set up, and cleanup
- Initial contact for executives, guests and employees on executive floor
- Provide backup support for projects and supports to those executives and executive assistants not readily available
- Maintain executive floor conference room schedule and logistics
- Serve as a liaison between executive staff and other departments and work independently to meet deadlines and complete projects
3
Experience For Assistant / Executive Receptionist Resume
- Assist with various tasks involving the Executive group, members of the Board of Directors, and external business associates including: assisting with meeting setup, special projects, catering, etc
- Coordinate routine maintenance on executive floor
- Maintain security call buttons and coordinate any security issues with corporate security department
- Provide assistance to the Executive and Administrative Assistants
- Communicate the arrival of guests to appropriate staff person
- Ability and willingness to learn new areas and competencies
4
Experience For Executive Receptionist Resume
- Coordinate meetings and conference rooms
- Greet all clients with customer service
- Additional Administrative Professional responsibilities as identified
- Administrative support: Responsible for the floor conference room & Visitor office reservations, point of contact for visiting Executive admin support, maintaining supply rooms, shared office equipment functionality, invoice processing & payment follow up, and ad hoc tasks as needed
- Act as first line of communication to callers, visitors and vendors
- Answer phones, direct calls, and take messages
5
Experience For Senior Executive Receptionist Resume
- Back up phone coverage for Executive Assistants
- Maintain the front desk and so that it is stocked, organized, clean and prepared for use
- Partner with Facilities to ensure the supply closet is stocked for office needs
- Welcome guests, advise host, and direct guest accordingly
- Help coordinate company and office-wide meetings and events
- Work with administrative staff to ensure efficient flow of day-to-day operations
- Frontline responsibility for handling customer service interactions through telephone or personal contact, as well as written communication with both internal and external customers
6
Experience For Cib-executive Receptionist Resume
- Answer telephones and direct caller to the appropriate associate
- Provide callers with information such as: company address, directions to the company location, company fax numbers, company website and other related information
- Assist with meeting setup/cleanup in adjacent conference rooms
- Maintain clean and organize reception area
- Detailed oriented with the ability to multitask and remain calm under pressure
- Able to engage easily and actively connect with others
7
Experience For Assistant / Executive Receptionist Resume
- Respect the confidentiality of information that flows through the office
- Maintain a positive attitude and provide quality guest service
- Proficient verbal and written communication
- Proficient in Microsoft Office Applications: Outlook, Word
- Assist the IR/Communications team with the preparation of regular investor relations communications, including Board of Directors reports, management reports and daily investor relations information
8
Experience For Executive Receptionist Resume
- Assist with the arrangement of travel and transportation for the executive teams
- Assist executive leadership with the creation and preparation of presentation materials as needed
- Prepare support materials to facilitate the leadership teams’ discussions with investors
- Responsible for heavy calendar management, including the coordination of complex management meetings, calendar invites, room scheduling and scheduling conference calls
- Proper business etiquette
- Timely and responsive
- Act as gatekeeper
List of Typical Skills For an Executive Receptionist Resume
1
Skills For Senior Executive Receptionist Resume
- Intermediate to advanced skill in using Microsoft Outlook, Word, Excel, PowerPoint, and Internet Explorer
- Highly organized,ability to prioritize and execute in a fast paced, multi-tasking environment based on sound judgment and company protocol
- 2-3 years' experience in reception/admin for high level organizations
- Excellent in MS Office Suites and Google platform
- Strong competency in technology and various software systems
- Related Administrative and/or Receptionist experience
- Experience in a Reception and/or Secretarial role
- Experience in an Administrative/Receptionist role
2
Skills For Cib-executive Receptionist Resume
- 1-3 years experience in a role with administrative and receptionist responsibilities
- Demonstrated ability to maintain a high-level of confidentiality and professionalism
- Relevant administrative experienced required
- Experience in an administrative capacity
- Experience with Microsoft Office suite (Word, Excel, Outlook, PowerPoint)
- Filing, scanning, and shredding
- Liaising with building management, Audio Visual support & Hospitality
3
Skills For Assistant / Executive Receptionist Resume
- Screening and directing guests as per executive standards and protocol (as
- Screening and directing guests as per executive standards and protocol (as per protocols guidelines) to the appropriate office or conference room,
- Handling special requests in an expedited and accurate fashion demonstrating Scotiabank’s service principles at all times
- Staring hourly pay: $18.00
- Handle meeting room schedule; booking out meeting room as requested
- Handle office shipping and mail needs including maintaining relationship with UPS
- Work with the building front desk to coordinate and escort visitors in the building according to security policy
- In charge of general office area appearance and ensuring that the Front of House area and meeting rooms are kept presentable at all times
- Office supply restock, inventory, and ordering while keeping in line with the organization-s budget
4
Skills For Executive Receptionist Resume
- Responsible for shipping and handling mail
- Coordinate building maintenance and cleaning when needed
- Represent the Maxar brand by being professional, inviting, and service minded
- Have a positive "can-do" attitude and be ready to take on anything
- Self-starter with enthusiasm for contributing
- An aptitude for utilizing technology and ability to master internal software as needed
- High proficiency with technology related responsibilities, such as basic PC support, and video conferencing equipment
5
Skills For Senior Executive Receptionist Resume
- Keeps a general eye on facilities and reports any maintenance issues to the Facilities Manager and seeing through the process
- Manage the daily office needs, including facilities management
- Function as point of contact between the office and building management as well as outside vendors
- Maintain seating chart for visitors and project future needed space based visitor volume
- Coordinate with the building management for security access, safety, etc
- Ensure that all visitors are properly set up with building access
- Work well in a team environment, supporting team members on a day to day basis to help achieve team goals
6
Skills For Cib-executive Receptionist Resume
- Foster a culture of integrity, respect, passion, responsibility, accountability, action and learning
- Order and set up catering for meetings and company events as directed
- Assist with facilities and operational needs relating to the offices
- Be onsite during normal business hours
- Greet and welcome all incoming visitors and notify or direct them to the appropriate party or location
7
Skills For Assistant / Executive Receptionist Resume
- Work with bank and building security to monitor visitors
- Comfortable in conversing with individuals from a variety of backgrounds and at all organizational levels
- Team player - willing to step in when needed and support other EAs, flexibility to work longer hours during busy times (both before and after regular business hours), willingness to coordinate vacation times with executives/EAs to ensure coverage of executives
- Self-starter, ability to work alone
- Conflict management and dispute resolution
- Knowledge of procurement and travel policies
- Create and manage confidential issues and data reports
8
Skills For Executive Receptionist Resume
- Accurate, efficient and timely execution of tasks
- Responsible, Dependable and Detail Oriented
- A proven ability to work under pressure and understand and successfully navigate through Viacom’s diverse culture and employees’ dispositions at each level and channel of the company
- Management multiple tasks and assignment simultaneously
- Advanced proficiency in Microsoft Office products (Word, Excel, PowerPoint, Access, Internet Explorer and Outlook)
- Greet, date entry, assist internal and external clients and staff with administrative support
- Adapt easily to busy office environment
9
Skills For Senior Executive Receptionist Resume
- Able to direct calls and take messages for employees
- Visitor Management: Effectively manage the arrival of visitors, collect daily executive calendars, have knowledge of different types of visitors (BOD, associate, client, vendor) and establish a process with each executive office on how visitors are to be greeted, announced and directed
- Administrative support: Responsible for 53rd floor conference room & Visitor office reservations, point of contact for visiting Executive admin support, maintaining supply rooms, shared office equipment functionality, invoice processing & payment follow up, and ad hoc tasks as needed
- Communicate effectively in person, phone, email, and communicator
- Work requires adaptation/flexibility to various situations
- Takes initiative and can work with minimal supervision
- Professional appearance and demeanor is required and critical for success in the role
- Greet visitors and provide directions for various businesses/floors. Take coats, offer refreshments, notify appropriate contacts
10
Skills For Cib-executive Receptionist Resume
- Security/Vendor/mail deliveries: Liaison to Ameriprise Security team, liaison to building security. Handle parking administration for executives and visitors. Accept all vendor deliveries such as mail, catering, florists, movers, deliveries, etc
- Answer main switchboard number for local corporate site
- Coordinate and own executive conference rooms. Work with support team to utilize conference space efficiently and effectively. Ad hoc tasks and projects as assigned
- Ad hoc tasks and projects as assigned
- Knowledge of administrative and clerical procedures, customer service principals and practices
- Exceptional attention to detail. Takes initiative when warranted. Positive and energetic attitude. Can tolerate stressful situations
- Knowledge of Microsoft Suite of software - Outlook, Word, PowerPoint, Excel
- Manage and greet all visitors in our New York City location
- Provide guidance and instructions to visitors in New York
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