Engagement Associate Resume Sample
Taylor Hahn
5610 Cordelia Avenue,
Dallas,
TX
+1 (555) 742 7168
Work Experience
Associate Director of Alumni Engagement
01/2017
-
PRESENT
Philadelphia, PA
- Use the Eze Algo Plug-in Management Studio to update and build new algorithmic trading tickets for Eze’s sell-side clients
- Coordinate deployment of Algo ticket changes to Eze’s buy-side client base, taking into account the different unique needs of specific clients
- Work well under pressure and within strict deadlines
- Desire to learn about the financial markets and technology
- Desire to manage projects independently
- Implement and configure Eze Software’s product suite with a focus on Operations and File-based integrations
- Implement and configure Eze Software’s product suite with a focus on Trading modules
Associate Engagement Manager
11/2009
-
11/2016
San Francisco, CA
- Identify, interpret and deliver key insights in customer data to thorough routine analysis,
- Conduct routine meetings with clients to ensure ShopperTrak is meeting clients’ existing and
- Implement the strategic direction for the NAA-branded travel program that aligns with the mission, priorities and outcomes of the NAA and ARD
- Create a strategic plan for the travel program that addresses short-term and long-term goals; focus on increasing engagement and revenue; and reflects passenger interests and industry trends. Assess program outcomes through financial results, traveler feedback, benchmarking, and other metrics. Regularly report to leadership on program performance and recommend refinements based on business needs
- Cultivate long-term, collaborative, strategic relationships with NAA colleagues and campus partners to optimize the success of the travel program
- Serve as the organization’s expert on the alumni travel industry, its product offerings and trends. Ensure that the NAA travel program is positioned to capitalize on trends and opportunities. Participate in industry conferences and program development “familiarization” opportunities, as appropriate
- Manage overall day-to-day operations of NAA travel and related programs, including program execution, quality control, and excellent customer service. Communicate regularly and positively with colleagues and program stakeholders
- Collaborate with NAA colleagues and vendors to identify program priorities, set and maintain timelines and support the realization of business goals. Develop travel program policies including procedures that promote traveler education and program compliance
- In collaboration with NAA colleagues and vendors, devise marketing and communications strategies to develop new audiences and retain existing ones (focused on higher ratios of alumni engagement), utilizing the full range of print, web, and social media platforms as appropriate
Senior Associate, Organizational Engagement
02/2003
-
07/2009
Philadelphia, PA
- Lead efforts to ensure that the trips and activities reflect Northwestern content and excellence. Oversee and expand faculty involvement in educational travel collaborating with colleagues to make best use of faculty resources
- Oversee the preparation of travel hosts; maximize their influence and service on each qualified trip; train and evaluate hosts to ensure they deliver a consistent, value-added experience
- Implement, configure and test Eze Software’s product suite with a focus on core Order Management functions
- Manage multiple projects across global clients and help address the queue of implementation work
- Work alongside Client Engagement Managers to provide assistance as they manage all aspects of the Eze OMS implementation from gathering and documenting business requirements to outlining systems configuration and integration concerns
- New implementation workflow configurations including workrooms and views
- Assist with and coordinate user acceptance testing and configurations
- Assist with configurations for new fund launches, asset classes and new markets
Education
Argosy University - Twin Cities Campus
1998 - 2003
Bachelor's Degree in Public Health
Professional Skills
- Manage Thunderbird’s Alumni Mentor program, including: recruitment and onboarding processes for mentors (alumni) and mentees (students); liaising with the Career Management Center and the Thunderbird Executive Leadership Council to develop programming for mentors and mentees as well as the execution of the program
- Sound judgment and strong problem-solving skills, systems and strategic thinking skills
- Excellent analytical and problem solving skills; ability to synthesize complex or diverse information; and experience working with complex data sets
- Exceptional oral and written communication skills, including presentation skills
- Strong organizational, time management, and follow-up skills
- Excellent verbal, interpersonal and communication and presentation skills
- Demonstrated ability in designing, implementing, and evaluating programming related to the student experience
How to write Engagement Associate Resume
Engagement Associate role is responsible for design, analytical, leadership, fundraising, training, credit, integration, database, mac, recruiting.
To write great resume for engagement associate job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Engagement Associate Resume
The section contact information is important in your engagement associate resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Engagement Associate Resume
The section work experience is an essential part of your engagement associate resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous engagement associate responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular engagement associate position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Engagement Associate resume experience can include:
- Strong written and verbal communication skills, including ability to collaborate and communicate with leadership
- Demonstrates excellent verbal communication by providing consumer service to all contacts
- Update and improve one’s knowledge, skills, and attitudes related to instructional design and related fields
- Outstanding follow-through, self-starting attitude, time management, and project management skills to deliver results
- Championing customers’ business needs through ShopperTrak’s business processes in the most efficient and effective means
- Reporting— Ensure all Dean’s engagement metrics are tracked properly in Catracks and are reported as required in an effective and accurate manner
Education on an Engagement Associate Resume
Make sure to make education a priority on your engagement associate resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your engagement associate experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Engagement Associate Resume
When listing skills on your engagement associate resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical engagement associate skills:
- Strong communication skills with the ability to set appropriate expectations with the customer
- Hard working, motivated, enthusiastic and honest; work effectively in a rapidly changing environment
- Hard-working, motivated, enthusiastic and honest; work effectively in a rapidly changing environment
- Experience of working on large IT programs within banks or experience as a banker
- Significant work experience and demonstrated success working with Greek letter organizations
- At least eight years of experience that demonstrates progressively responsible organizational authority in a residence life/housing program
List of Typical Experience For an Engagement Associate Resume
1
Experience For Associate Director of Alumni Engagement Resume
- Strong organizational skills and ability to prioritize and complete tasks in a timely manner
- Excellent inter-personal skills and ability to develop relationships and collaborate with diverse teams
- Strong communication and social skills through email, phone, text and personal interaction
- Capacity to handle multiple tasks, prioritize effectively and set daily goals
- Computer aptitude, including typing of at least 35 wpm, accurate data entry and the ability to effectively work in a Windows based environment
- Experience with strong community development and event planning responsibilities, preferably in development and/or community engagement
- Highly organized with exceptional communication skills
2
Experience For Associate Engagement Manager Resume
- Reporting- Ensure all Dean’s engagement metrics are tracked properly in Catracks and are reported as required in an effective and accurate manner
- Excellent multi-tasking and problem-solving abilities, attention to detail, as well as ability to work under pressure and meet deadlines reliably
- Strong background working with Enterprise Software companies and/or Consulting companies desirable
- Experience with program/event planning
- Experience collaborating with a wide range of stakeholders in pursuit of a shared outcome
- Previous experience working in higher education desirable
3
Experience For Associate Director, Alumni Engagement Resume
- Demonstrated ability to work well with and contribute to a high-functioning, inter-disciplinary team
- Experience in a customer facing position (i.e. retail, call center, support, sales or help desk)
- Experience working with students / alumni
- Develop and implement events, programs and services that build strong connections between Leeds students, recent alumni and other Leeds alumni
- Internal change leader dedicated to creating new, innovative, dynamic associate experiences and engagement initiatives
- Create and develop a 90-Day onboarding experience
- Review system generated notices for accuracy, and make necessary updates prior to release (e.g. annual notices, 408(b) (2) disclosures, QDIA)
- A strong awareness of the dynamics and complexities associated with event planning
- A demonstrated history of creative problem solving and a bias for action
4
Experience For Senior Associate, Organizational Engagement Resume
- Demonstrated proficiency with Microsoft Excel, PowerPoint, Word
- Professional, team-driven attitude and proven ability to take initiative
- Demonstrated ability to work independently as well as cooperatively
- Understanding of Offshoring/Outsourcing
- Scheduling (initial and ongoing) Staff Augmentation and packaged deployments
- Preparing timely, accurate, and relevant proposals, presentations, and other fundraising materials for cultivation and solicitation
- Compiling brief reports after each meeting
- Collaborating with the Donor Relations Coordinator to ensure all annual fund donors are acknowledged in appropriate manner
- Maintaining contact with donors and prospective donors through correspondence, telephone calls, and invitations to academic, athletic, and cultural events
5
Experience For Associate Director of Colorado Alumni Engagement Resume
- Coordinating the College of Agricultural and Environmental Sciences annual phone-a-thon project as well as other special annual fund and affinity projects
- Managing the brick program for the CAES Activities Center
- Attending monthly development staff meetings, monthly UGA Annual Fund/Alumni Directors meetings, and administrative/staff meetings as needed
- Networking with AT&T’s Business sales segments to generate new leads and close opportunities
- Conducting routine meetings with clients to ensure ShopperTrak is meeting clients’ existing and future business needs
6
Experience For Associate Engagement Specialist Resume
- Recognizing up-sell possibilities to new products by understanding the customers’ needs and following through with internal partners to take action
- Educating clients on the functionality and applicability of ShopperTrak’s products, services, and business intelligence
- Networking with AT&T’s Business sales channels to generate new leads and close opportunities
- Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds (5%)
- Work cross-functionally with marketing, sales and customer success teams to manage lifecycle marketing programs for named accounts
- Provide guidance and mentoring to those Professional Service resources working on their projects
- Assume direct responsibility for clients as identified, and be held accountable for managing and expanding these relationships as appropriate
- Work with clients directly to analyze and understand their existing utilization of BNY Mellon's products and services, potentially uncovering opportunities
7
Experience For Associate Director of Graduate Student Engagement Resume
- Cultivate and solicit potential event sponsors and alumni donors, with a focus on increasing alumni annual giving rates
- Manage our signature global event series, Mac In Your City, by creating outreach strategies and corresponding project plans
- Addresses or escalates consumer issues according to existing procedures
- Coordination and collaboration with internal team members, clients and third parties, providing status updates
- Manage projects for the delivery of Customer Enablement programs and services as outlined above, including end-to-end feature deployments
- Be a liaison for professional services when interacting with sales and/or development
- Ensure the client can serve as a reference upon completing their implementation
- Provide necessary input for building future alliances with relevant product vendors
8
Experience For Client Engagement Associate Resume
- Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
- Conceptualize and execute valued-based programming, services and events that engages a broad base of alumni constituents
- Develop and implement regional engagement plans with defined strategies utilizing our passionate base of alumni volunteers
- Empower alumni leaders in a manner that galvanizes ongoing commitment to our Macalester community
- Participate with the planning and execution of MVC collaborative-wide meetings
- Competent with/in internet video conferencing, Word Press, and other social media software
- Follows operational procedures by adhering to an assigned schedule
9
Experience For Associate Director, Client Engagement Resume
- Displays dependability by being punctual and achieves an appropriate level of attendance
- Abides by documented quality guidelines when handling consumer calls
- Track record as Account Manager in a rapidly growing client relationship highly desirable
- Communicate directly with clients to gather information in order to create and execute technical configuration requirements
- Obtain core business knowledge of the investment management industry by working with our clients to understand their workflows from a technology and industry perspective
10
Experience For Associate Business Engagement Manager Resume
- Support network of Volunteer Leadership Groups (VLG) with guidance and research on best practices and potential nonprofit partners, communications and technical support, assistance on aligning activities with JPMC philanthropic strategy
- Assist in the evaluation of all volunteerism programs and processes and make recommendations for improvements, including assessment of VLG structure, tracking and measurement of impact, etc
- Draft communications and assist in developing communications plans for all EEV programs; support regional volunteer teams with ongoing review of communications materials including newsletters, flyers and other recruitment tools
- Liaise with GP operations team to address employee and nonprofit customer service requests and address technology issues/updates
- Provide excellent customer service for all Good Works programs including researching issues, finding solutions, coordinating with Operations team and communicating in a timely manner
- Ensure that ODP’s publications, events and processes are accessible to schools, community groups, and the public, while taking language and other possible communication challenges into account
- Primary responsibility for administering & maintaining existing strategic plans relating to specific market segments, programs, events, support teams or high level volunteers to meet goals for engagement & participation
- Manages the uploading and dissemination of family-facing documents referenced in Chancellor’s Memos and other publications
- Serve as client’s centralized, day-to day point of contact
List of Typical Skills For an Engagement Associate Resume
1
Skills For Associate Director of Alumni Engagement Resume
- Demonstrated ability to establish and maintain effective working relationships with a variety of constituencies within and outside of the university setting
- Demonstrated knowledge and experience working with student leaders
- Impeccable organizational skills and ability to coordinate resources and staff within the college community
- Working with volunteer boards. Experience in alumni relations
- Experience in community organizing, event planning or campaigning
- Demonstrated track record of progressive achievement in engagement, fundraising, marketing/sales or educational management
2
Skills For Associate Engagement Manager Resume
- Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to customers
- Remain composed, friendly, and demonstrate poise under stress while working in a deadline driven environment
- Take initiative and independently plan, organize, coordinate, and perform work in complex situations with competing priorities
- Build strong working relationships with internal and external constituents
- Previous experience working in a contact center environment
- Develop strong relationships with day to day ad agency and/or direct advertiser contacts responsible for campaigns; track and solve client issues
- Successful volunteer management experience
- Experience with the use of Banner, Argos, and other programs and systems specific to College Advancement helpful
3
Skills For Associate Director, Alumni Engagement Resume
- Seeking creative ways to engage alumni in new ways including on campus and virtually to meet distance and schedule constraints
- Assisting in the planning and the coordination of NHWSN stewardship activities, as needed
- Serving as an integral team member with the NHWSN Advancement and Alumni Engagement Team
- Understanding of how to interact with and energize a broad range of multi-generational diverse associate groups
- Establish meaningful relationships throughout all levels of client organizations with a track record of retaining key clients
- Proficiency in basic data management systems and basic computer software (e.g., Microsoft Word and Excel, Power Point, Google docs, email and calendaring.)
4
Skills For Senior Associate, Organizational Engagement Resume
- Proficiency or willingness to learn technology systems including CampusGroups and EMS
- Organize facts and present information and data in a clear, concise and logical manner, both orally and in writing
- Collaborate closely with development colleagues in increasing support from alumni
- Educate graduating students about alumni programs and services, and engage them as volunteers
- Coordinate chapter cultivation, including regional and industry alumni events
- Provide pre and post campaign management support to clients and internal teams
5
Skills For Associate Director of Colorado Alumni Engagement Resume
- Strong understanding of & coordination with internal MediaMath teams (Platform Strategy & Operations, Ad Operations, sales & sales operations, product specialists) to execute campaigns and internal workflows
- Aggregate performance metrics and review campaigns to create weekly, monthly, and annual client insights and strategy optimization reports
- Develop a strong understanding of MediaMath products, opportunities, and internal processes as well as industry news and trends, especially those related to MediaMath’s client base
- Working knowledge and evidence of successful student development theory-based programming
- Troubleshooting & QA of client requests including campaign performance & delivery, targeting tactics, supply, scalability, data opportunities, etc
- Provide inputs and thought leadership around campaign design, including requirements for success and optimal strategies to achieve client goals
- Mentors, trains and coaches one or more Engagement Associates, as assigned
6
Skills For Associate Engagement Specialist Resume
- Ability and willingness to work weekends, evenings and other non-traditional schedules
- Demonstrated commitment to diversity and inclusivity and to serving the needs of a culturally and educationally diverse and inclusive community with diplomacy and tact
- Develop and manage programs within Klein Institute for Undergraduate Engineering Life (KIUEL), including signature programs such as Engineer’s Week. Advise the KIUEL student programming committee and the Viterbi Funding Board
- Provide leadership, coordination and guidance to student organizations such as Viterbi Presidents’ Council, student project teams, etc. Work closely with division Budget Administrator in budgeting and oversight of processes related to student organization expenses
- Compile results and facilitate distribution of annual freshmen and sophomore surveys and ongoing exit surveys. Design and implement assessment measures for all programmatic initiatives. Develop, implement and manage database processes related to student engagement analysis
- Develop programs geared towards student engagement, including leadership development and service learning programs
- Maintain currency on student affairs trends with particular focus on retention and student engagement, first year programming and student support initiatives. Provide regular progress report to Director and Senior Associate Dean on programs, activities and student involvement
- Development of marketing materials for all programmatic efforts, including creating and maintaining all web-based materials and social media accounts, including Viterbi Connect, the weekly e-newsletter
7
Skills For Associate Director of Graduate Student Engagement Resume
- Demonstrated experience with student conduct, crisis intervention and emergency response
- Conceptual ability - Deals effectively, not just with concrete tangible issues, but also with abstract conceptual matters
- Familiarity with industry dynamics and ability to quickly capture insurer priorities
- Skill in project management, including event planning and meeting deadlines
- Able to travel up to 50% of the time and proven sense of urgency in competing daily tasks and meeting deliverables
- Experience managing large multi-location consulting engagement teams desirable
- Experience supervising professional and paraprofessional staff
8
Skills For Client Engagement Associate Resume
- Experience using Salesforce software
- Six or more years of account management, customer service, or business experience
- Results-drive with excellent follow-through
- Experience with student leadership advisement
- Experience with development of student engagement initiatives
- Knowledge of and experience with Alumni Travel industry
- Experience in alumni relations
9
Skills For Associate Director, Client Engagement Resume
- Assist with Career Connections events including the Viterbi Career Conference, Career Fairs, and the Viterbi Industry Networking Event
- Serve a member of Viterbi Admission & Student Affairs team, supporting all division wide activities such as targeted Admission events, Parent’s Weekend and Commencement
- Partnering with faculty and staff to involve alumni and friends in NHWSN events including student orientation, lunch and learns, and faculty presentations
- Maintaining and auditing records and files on alumni related information
- Influence and consult (providing options with pros, cons and risks)
10
Skills For Associate Business Engagement Manager Resume
- Developing the strategy for events and initiatives primarily in the Atlanta metropolitan area but also serving alumni throughout the southeast and the United States (such as hosting alumni receptions at national conferences)
- Working with the Associate Dean of Advancement and Alumni Engagement to manage the Nurses’ Alumni Association Board including committee assignments and volunteer leadership responsibilities. Directly responsible for the leadership of the student to alumni and recent graduate committees
- Working with the NHWSN Communications Director to develop effective communication methods, update SON alumni and friends website, maintain social media NHWSN sites, and prepare newsletters, e-newsletters, etc
- Regularly evaluating the effectiveness and success of alumni strategies and adjusting accordingly
- Knowledge of Aon internal structure, data systems (incl. GRIP), broking practices, and product/client concentrations
- Familiarity with ARS/insurer background
List of Typical Responsibilities For an Engagement Associate Resume
1
Responsibilities For Associate Director of Alumni Engagement Resume
- Supports the development and management of online tools, including the Principals’ Portal and the Principals’ Calendar, to communicate and manage family and community related tasks and events and policies related to supporting families and increasing engagement
- Supports the development of presentations and training for principals, field and central staff regarding Pweekly online, principals’ calendar, and principals’ portal
- Strong communication skills through email, phone, text and personal interaction
- Five years of retirement industry experience
- Strong knowledge ERISA and retirement industry trends
- Alumni relations or University Admission experience
- Global Delivery Model experience desirable
- Demonstrated ability to analyze quantitative and qualitative data, and to develop and publish reports for external constituencies
2
Responsibilities For Associate Engagement Manager Resume
- Manage project administrative needs such as logging customer support cases, assisting with team scheduling and other internal project initiation tasks
- Work with the programming, educational, exhibition, curatorial, Schomburg Shop, and communications teams to strategically maximize fundraising opportunities
- Actively participate in planning and execution of key public programs, exhibition openings, and special events as required, including occasional travel
- Staff the Dean, Associate Deans, and key faculty at alumni events and meetings, locally and regionally, including providing briefings and scripts
- Engages in the business area’s strategic planning, conducts needs analysis and business risk assessments
- Represents and promotes IT capabilities, identifies specific business and technology opportunities to enable the customer’s business (IT, business process improvement, innovative process reengineering) and collaborates with the IT customers to define the business value of such opportunities
- Understands the IT customer’s business, company direction, emerging technologies, and how competitors and best-in-class companies use technologies and brings creative ideas to CHD on how to leverage technology to a greater extent
- Identify opportunities and implement efforts to increase prospect and client engagement across Wealth Management product areas, including Private Banking, via digital strategies leveraging all channels including email, social media, owned web properties, and client loyalty programs
3
Responsibilities For Associate Director, Alumni Engagement Resume
- Aid initiatives to multi-purpose content across multiple channels including transforming high value print / brochure content into digital formats
- Work collaboratively across the Marketing and Digital Organizations to guide digital projects to completion
- Participate in internal planning and strategy meetings as part of the Schomburg’s senior management team
- Proactively build relationships with recent alumni identifying ways to engage and cultivate them to strengthen alumni ties to Leeds
- Capitalize on existing alumni volunteer network to expand programs and opportunities for alumni and current students
- Make pricing decisions within the scope of the Master Services Agreement
- Support Colwen’s Learning Management System
- Coordinate associate events including monthly activities, associate recognition, anniversary/birthday celebrations, holiday parties, and community outreach
- Handle client and advisor requests for custom enrollment kits, meeting prep materials, and other initiatives
4
Responsibilities For Senior Associate, Organizational Engagement Resume
- Assist Client Executives with post meeting follow-up activities
- Monitor audience metrics, develop insights and socialize findings across the organization
- Support efforts to train colleagues on digital best practices
- Coordinate with Legal, Compliance and Risk to ensure content is current and adheres to Morgan Stanley policies
- Develop YU’s platform for engaging millennial donors and recent alumni through strategic events, enhancing the Annual Fund’s social media presence, online giving, and face to face interaction, with the goal of building a pipeline of next generation donors
- Develop YU’s student philanthropy program, including working with the Office of Student Life, volunteer management, educating students about philanthropy and spearheading the Senior Class Gift project
5
Responsibilities For Associate Director of Colorado Alumni Engagement Resume
- Encourage the adoption of relevant social media best practices into the corporate culture and support the company’s internal social media related engagement projects
- Understands key objectives of the business and how their teams’ performance impacts overall company goals
- Primary responsibility for administering and maintaining existing strategic plans relating to specific market segments, programs, events, support teams or high level volunteers to meet goals for engagement and participation
- Recommends changes and improvements to processes, objectives, and goals based on evaluation of completed programs to dramatically increase engagement and participation and maximize and ensure most effective and efficient use of resources
- Develop and execute the Schomburg Center’s fundraising strategy and plan, in coordination and collaboration with the New York Public Library’s Development office
- Serve as a liaison with program directors, curator and other departments on issues regarding grants
- Manage, maintain contact with, and expand the donor base among individuals, corporations, and foundations
6
Responsibilities For Associate Engagement Specialist Resume
- Plan and coordinate donor cultivation and stewardship activities
- Monitor interventions and programs funded by grants to ensure compliance with grantor guidelines
- Manage and oversee external relations in close coordination with the Director
- Serve as project manager of special initiatives and oversee relevant communications
- Oversight of Alumni Association’s Denver Center office space
- Develop a systematic four-year approach for undergraduate engagement and a five-year approach for recent alumni engagement
7
Responsibilities For Associate Director of Graduate Student Engagement Resume
- Educate students on opportunities to have positive student-to-alumni interactions and promote ways for students to continue their relationship with Leeds following graduation
- Serve as the liaison to the top student leaders at Leeds and promote advancement as a resource for developing leadership and networking skills, in preparation for life after college
- Develop and maintain partnerships with leaders from Leeds Career Connections Office, Office of Diversity Affairs, Leeds Scholars, other Leeds units and CU Boulder Alumni Association to build networks between students and alumni
- Executes, plans, communicates, organizes, monitors and updates Company sponsored associate, community and special events for all TJX functions and divisions. Researches new vendors and negotiates costs
- Runs the TJX Wellness Programs for Home Office associates. TJX Wellness Programs include, work/life balance seminars, CPR courses, Annual Flu Shot Clinics, and Annual Health Fair Screenings. Evaluates the need for additional wellness initiatives, researches options and makes recommendations for new programs
- Maintains, tracks and monitors the TJX Associate Activities Budget/EAS Reports. Ensures accounts are accurately charged. Makes corrections to budget as necessary and ensures invoices are processed in a timely and accurately manner. Reports quarterly expenditures to manager
8
Responsibilities For Client Engagement Associate Resume
- Facilitates New Hire Orientation for new Home Office Associates on a scheduled basis in partnership with Associate Relations
- Researches and negotiates with vendors to provide company services. Serves as the final approver of TJX Associates discounts. Runs programs with limited oversight from TAG Manager
- Involved in project planning and execution of the Annual State of the Company meetings, special projects for Executives, retirement functions and other special projects as assigned
- Work experience required, preferable in a Human Resources, Project Administration or related capacity
- Knowledge of Lotus, Microsoft, and other database reporting programs
- Appropriate handling of confidential information
- Knowledge of TJX policies and procedures
9
Responsibilities For Associate Director, Client Engagement Resume
- Develop and execute strategies and programs to increase user acquisition, retention, usage and advocacy
- Use data to identify opportunities and drive initiatives that increase engagement, retention and revenue
- Develop, manage and optimize communication touchpoints designed to increase engagement and LTV
- Develop and track customer engagement and retention-related goals and KPIs
- Work with the creative team and external agencies to develop assets to support the full complement of Fitbit Health Solutions products and communications
- Assist with product launches, including Health Solutions products and services as well as translating consumer products benefits for the corporate audience. Help train internal sales and support teams
- Clearly and effectively communicate Customer Enablement objectives and project delivery strategies
10
Responsibilities For Associate Business Engagement Manager Resume
- Conduct research and competitor analysis, create proposals/pitches, validate estimates/effort, deliver client presentations and negotiate with clients
- Participate in live demos or webinars and assist with strategic customer presentations
- Maintenance of project forecasts and time approvals in Workday’s Professional Services Administration system for all CE projects
- Manage the delivery of high volume, concurrent, short duration projects
- Present onsite in customer meetings and in Workday internal operational meetings
- Client relationship management –manage relationships with operational client personnel – those directly involved with the client’s presence
- Client delivery assurance – assure the client of Infosys commitment and drive the delivery process by working collaboratively with the Delivery Managers in the business unit
- Take go-to-market solutions to accounts within the account scope -responsible for driving revenues from go-to-market solutions being sponsored by the business unit
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