Employee Communications Resume Sample

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Melany Harber
43562 Wehner Groves,  Houston,  TX
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Work Experience


Employee Communications Specialist
02/2017 - PRESENT
Detroit, MI
  • Creates, gathers, writes, edits and posts compelling content for Behind the Shield (BTS), the company’s intranet. Assists with inbound story ideas and requests for postings from various departments and business partners. Conducts research and initiates business unit outreach to gather information for content. Maintains BTS editorial calendar. Supports internal video strategies and creation
  • Along with the team’s Sr. Specialist, Employee Communications & Marketing, works with various internal divisions and departments to create and administer promotions such as product giveaways, contests, sweepstakes, etc. that engage employees with the company’s content and products
  • Collaborate with Human Resources to enhance the company’s external recruiting efforts
  • Drive employee engagement about Visa’s role in driving the future of payments
  • Connect employees to Visa’s strategic priorities, specifically in the areas of innovation, product and digital
  • Prepare & deliver leadership communication across the region to ensure employees are aware of Eaton’s global and regional strategy, performance, successes and action plans
  • Structure, drive best practice and awareness of our social and community actions to demonstrate Eaton’s impact on the communities in which we live
Supervisor, Employee Communications & Design
02/2014 - 12/2016
Chicago, IL
  • Builds partnerships and collaborates with internal colleagues and external partners
  • Cultivates appropriate information sources from throughout the Bank
  • Provides feedback to senior managers
  • Gathers accurate information from sources
  • Implements individual elements of strategic communications plans as directed
  • Executes with financial discipline and an eye on expenses
  • Provide communications counsel to corporate function leaders, and work in partnership with the Corporate Communications team to craft messages and maintain the Turner voice across the brand
  • Manage internal brand experience and consult and guide on great place to work storytelling
Intern Employee Communications
09/2011 - 10/2013
Philadelphia, PA
  • Develop annual employee engagement strategy, and programs aimed at supporting AIG’s objectives, particularly employee engagement
  • Understands employee perceptions and advocate for plans to improve teamwork, collaboration and team spirit
  • Learns the HR business and how TD Bank generates revenues and profits
  • Executes against communications strategies for Human Resources and TD Bank
  • Protects the image, brand and confidential information of the Human Resources business and overall organization
  • Writes, edits and proofreads communications ensuring grammatical accuracy, including all email and print materials
  • Provides clear, concise, and timely communication of bank news and activities

Education


Ohio University Southern Campus
2007 - 2011
Bachelor's Degree in Communications

Professional Skills


  • Demonstrate critical thinking ability, strong organization and multi-tasking skills with exceptional attention to detail
  • Strong visual communication skills, ideally with experience creating infographics or animations, and storyboarding videos
  • Excellent multi-tasking skills, able to set own priorities, and work under tight deadline pressure
  • Excellent organizational and project management skills with the ability to juggle multiple priorities in a fast-changing environment
  • Excellent interpersonal and communications capabilities, including strong oral and written communication skills
  • Expert level Word, PowerPoint skills and some medium level Excel skills necessary
  • Proven writing and editing skills for a variety of media

How to write Employee Communications Resume

Employee Communications role is responsible for communications, editing, interpersonal, digital, design, leadership, sharepoint, influence, organization, video.
To write great resume for employee communications job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Employee Communications Resume

The section contact information is important in your employee communications resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Employee Communications Resume

The section work experience is an essential part of your employee communications resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous employee communications responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular employee communications position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Employee Communications resume experience can include:

  • Excellent organizational and problem-solving skills, with the ability to manage multiple and shifting priorities and projects
  • Strong critical thinking and strategic skills necessary to understand organizational dynamics and tailor communications accordingly. Good judgment
  • Prioritize and assigning work, negotiating resources with other managers and ensuring tools/training are important skills
  • Excellent copywriting, storytelling and editing skills
  • Strong writing and proofreading skills with the ability to “speak” in various styles, tones and voices
  • Demonstrated excellence in collaborating effectively and influencing senior executives and business partners in a matrixed environment

Education on an Employee Communications Resume

Make sure to make education a priority on your employee communications resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your employee communications experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Employee Communications Resume

When listing skills on your employee communications resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical employee communications skills:

  • Strong leadership skills with proven ability to manage, motivate and develop a team of communications professionals
  • Outstanding communication skills – both written and oral; proven expert writer
  • Excellent writing skills for internal employee communications at all levels and occasions, incorporating differing/appropriate writing styles when needed
  • Excellent writing skills (reports, speeches, articles, online) to deliver complex material in a clear and compelling way
  • Demonstrated writing and editing skills (samples required)
  • Strong copyediting and proofing skills

List of Typical Experience For an Employee Communications Resume

1

Experience For Employee Communications Specialist Resume

  • Strong personal impact and presentation skills
  • High level of attention to detail and proven project management skills
  • Able to interact with and influence people at all levels. Strong personal communications skills and attention to details
  • Excellent written and verbal communication skills (proficiency with AP style)
  • Proven experience managing and developing teams
  • Exceptional communicator with outstanding oral, written and presentation skills
2

Experience For Director, Employee Communications Resume

  • Demonstrated superior judgment with prioritizing multiple projects simultaneously
  • Video editing, production and some graphics (Photoshop etc.) skills desirable
  • Effectively manages conflict when needed
  • Advanced PowerPoint skills exceedingly valuable
  • 3–5 years of professional experience in a communications, change management, or similar type of position, with demonstrated success
3

Experience For Senior Director, Employee Communications Resume

  • Two years of experience managing and writing for a web site
  • Previous experience in a fast-changing environment with lean staffing and tight deadlines
  • Highlight Sabre's technology and thought leadership within the technology industry, including Chief Product and Technology Officer’s strong point of view
  • Deep understanding of how to use digital tools for effective content creation
  • Experience working in a corporate position
  • Regular use of surveys to determine effectiveness of messaging
  • Contribute to the development of a world-class employee onboarding experience
  • Eye for detail while being aware of the big picture, with the ability to prioritize and meet deadlines
  • Strong capabilities with video editing for on-line consumption
4

Experience For Employee Communications & Engagement Specialist Resume

  • Adaptability in the face of competing priorities
  • Experience in strategic communication planning, message development, project management and measurement
  • Able to work with minimal direction, make independent decisions, set priorities and preserve confidentiality in dealing with proprietary material
  • Strong healthcare marketing and communications business acumen
  • Experience managing town hall and employee engagement events
  • Design event experiences to help drive engagement and inspire desired behavior outcomes
  • Effective written/visual communication tailored for the needs of each audience
  • Ownership of the development and execution of integrated internal communication strategies that align with core business priorities
  • Plan and implement effective employee communications programs that support Global Businesses and Global Functions at the country level
5

Experience For Supervisor, Employee Communications & Design Resume

  • Support HR and Operations Comms leads to deliver effective communications to strict deadlines, across multiple channels
  • Corporate-level experience desired
  • Proven ability to work cross-functionally and build productive partnerships
  • Good sense of perspective and humour
  • Additional experience with Adobe Acrobat, Photoshop and content management systems
  • Past supervisory experience, with ability to manage team members outside the U.S
  • Demonstrated ability to produce results in a fast paced, dynamic environment
6

Experience For Senior Specialist, Employee Communications Resume

  • Related experience in corporate, employee or external/media communications
  • Communications, HR or similar experience
  • Outstanding team player, who can take work direction from multiple individuals
  • Supports Global Employee Communications leads in identifying and leveraging strategic opportunities to build RBC’s brand both internally and externally
  • Synthesize complex materials and to craft creative, persuasive language and compelling messaging for a variety of global audiences
  • BA/BS in Communications, Journalism, Marketing and/or Advertising
  • Assist the executive communications team in developing speeches, including speaker prep, customer presentations and internal communications for executives
  • Comfortable with ambiguity and always willing to take the initiative to create something new when required
7

Experience For Employee Communications & Engagement Director Resume

  • Manages team; employees and contract personnel to include hiring, performance reviews and career path mapping
  • Organize and facilitate employee roundtables with executive staff members, tracking key topics and questions raised and ensuring timely follow-up as applicable
  • Develop messaging for topics including policy, culture, initiatives and other areas
  • Craft clever, inspiring content to be shared through a variety of channels, including email, video, presentations, social media and more
  • Building relationships and providing advice to business leaders and other communicators
  • Partner with external, creative and digital teams to bring tentpole campaigns to life in meaningful ways for our employees
  • Connect and lead a shared network of communicators with direct or indirect reporting relationships
  • Designs and maintains user feedback reporting systems and provides actionable insight to ensure optimal communications performance
  • Provides mentoring and guidance to Employee Communications Specialist team
8

Experience For Coordinator, Employee Communications Resume

  • Keeps communications fresh, creative, and engaging
  • Self-starter capable of assuming responsibility for several tasks at once with little supervision
  • Work in both Mac OS and Windows operating systems
  • An interest in Employee Engagement and Morale Building
  • An outgoing, positive attitude and ability to be a team player
  • Synthesize diverse activities into a clear and compelling narrative that helps stakeholders understand how discrete actions support a broader agenda
  • Prepare/provide relevant information from EC meetings for managers to share during team meetings
  • Compile and distribute meeting minutes
  • Expert level knowledge in modeling, analysis, research and presentation creation
9

Experience For Manager, HR & Employee Communications Resume

  • Influence and manage relationships at Managing Director level
  • Exceptional storyteller who can build and deliver messaging across a diverse set of audiences
  • Service-oriented, responsive approach to work and managing client relationships
  • Record of success handling multiple projects from multiple requestors
  • Passionate about producing high-quality communications
10

Experience For Senior Director Employee Communications Resume

  • Brave - Resilient – operating under pressure and to tight deadlines
  • Imaginative – finds insights to tell Pearson’s story and tells compelling stories simply
  • Smart, high-energy, willing to learn/roll up their sleeves
  • Writes, edits and proofreads messages, talking points, letters, brochures and digital content
  • Recommends and implements cost saving measures
  • Support the following key business groups with their employee communications and programs
  • Development of benchmarks and tracking trends over time
  • Critical thinking with flexibility, openness to change and new information – quick learner
  • Proactive, self-motivated and ability to work in a fast-paced, deadline driven environment while managing multiple projects

List of Typical Skills For an Employee Communications Resume

1

Skills For Employee Communications Specialist Resume

  • Excellent copywriting and editing skills, with a meticulous attention to detail
  • Strong written and oral communications skills, including copyediting and familiarity with AP style
  • Excellent project management and organization skills, including event management
  • Strong communication skills, in particular creative copywriting– able to “story tell” to land messages powerfully
  • Good documentation, budget and event planning skills
  • Manage the employee communications team and mentor individuals for career development, helping them cultivate their unique communications skills and experience
2

Skills For Director, Employee Communications Resume

  • Demonstrated digital marketing and social media skills
  • Strong channels knowledge and associated implementation skills, e.g. Poppulo, Barclays Now and proprietary content management systems
  • Outstanding writing/editing skills and sound working knowledge of current web content development practices
  • Filming and editing video skills desirable
  • Experience managing technology communications and supporting c-suite leaders; preferably experience working for a technology company
  • Excellent verbal communicator, brilliant writer, strong editor to create compelling messaging and narratives, minus the corporate-speak
3

Skills For Senior Director, Employee Communications Resume

  • Experience in developing and managing digital communications channels to drive effective employee communications
  • Demonstrated experience in leading and executing communications efforts behind large company-wide change initiatives
  • Experience building and maintaining strong internal relationships
  • Superior writing and editing skills, with a keen attention to detail
  • Proven experience with designing and executing strategic communications plans to reach target audiences
  • Proactively seek new methods, tools and channels to communicate, as well as new ways to more effectively use existing methods, tools and channels
  • Strong experience of delivering communications for large-scale change/ ERP programs, ideally with the introduction of new technology
4

Skills For Employee Communications & Engagement Specialist Resume

  • Experience in measuring communication effectiveness
  • Effective communicator with 7+ years of experience developing employee-oriented, multi-channel communications plans and strategies
  • Impeccable written communication skills, with a working knowledge of CP Style
  • Experience with programs such as PhotoShop, InDesign, GoAnimate, Biteable or other similar animation or graphic editing programs a strong asset
  • Effective time management; ability to lead multiple projects simultaneously with ability to prioritize competing deadlines
  • Possess top-notch interpersonal skills
  • Writing and editing; experience writing for different audiences using different methods of communication
  • Leading efforts to continually evaluate and improve, as needed, the technical platforms required to deliver the most effective communications to employees
  • Demonstrated results in working with senior management required ,including ability to counsel executives regarding message content and delivery
5

Skills For Supervisor, Employee Communications & Design Resume

  • Self-starter with demonstrated success leading and influencing senior-level executives in building a shared vision for employee communications and engagement
  • Webcasting design, management and delivery experience (e.g., INXPO, Skype, WebEx, GoToMeeting platforms)
  • Team with Global Marketing & Communications colleagues to ensure consistency and alignment between internal and external messaging, activations and experiences
  • Adept at working at pace and under pressure, and in managing multiple tasks and priorities
  • Proven track record for operating collaboratively and delivering measurable outcomes in a fast-paced, deadline-oriented, brand-centric environment
  • Proven track record developing and executing creative employee communications plans
6

Skills For Senior Specialist, Employee Communications Resume

  • Strong people manager with the ability to build and nurture a high-performing team
  • Proven ability to work cross-functionally, exerting influence without direct authority
  • Strong writer and storyteller who can distill complex concepts, craft a compelling narrative, and build an emotional connection
  • Experience working with design teams to produce high quality content with high production value inc. video and rich media content
  • Experience successfully working with senior-level regional executives
7

Skills For Employee Communications & Engagement Director Resume

  • Previous experience in a creative or corporate setting required
  • Partner closely with a wide variety of Leaders to drive interest and understanding in business priorities, initiatives and trends
  • Assist the Employee Channels lead in continually improving the team’s processes and tools to be more effective and innovative in how we communicate
  • Experience of working in a global, matrix environment
  • Proven ability to translate complex issues into simple messaging
  • Experience in content management systems, including - ideally - Jive-n
8

Skills For Coordinator, Employee Communications Resume

  • Management consulting experience desirable
  • Superior organization, time management, prioritization and proactive problem solving abilities
  • Experience in employee communications, journalism or marketing
  • Build and nurture relationships with sales and marketing teams to understand VOC and leverage to grow the visit experience
  • Works closely with communications teams across the Cox family of businesses to ensure effective enterprise-wide messaging, content and creative
  • Experience as webmaster/site administrator of company intranet
  • Strong knowledge of digital communications technologies and social media platforms
  • Demonstrate the ability to challenge, build credibility and work with integrity at all levels within the organisation
  • Extensive experience with Executive Communication for internal purposes and Executive/C-Level interaction
9

Skills For Manager, HR & Employee Communications Resume

  • Global communications experience - internal, external, or agency
  • Experience in change and /or crisis management
  • Strong knowledge of MS PowerPoint and graphic design tools (Adobe Creative Suite)
  • Provide strategic counsel to our leadership to drive effective communications and collaboration
  • Creating written and digital content, proofing and distributing a weekly e-newsletter, using an online e-newsletter tool
  • Assisting with maintaining Fender’s employee intranet, including design, content and a process that promotes timely and accurate messaging and readership
  • Planning, developing and delivering all local internal and external communication activities, following the Program Communication approach
  • Bringing great ideas, rolling up sleeves, learning and contributing
  • Helping with the planning and execution of AECOM Live! – the company’s quarterly town hall meeting for all employees
10

Skills For Senior Director Employee Communications Resume

  • Developing, managing and publishing pages and content for the company’s Intranet
  • Assisting in key initiative communication planning and internal change management efforts
  • Working knowledge of Microsoft Office applications including Word, Excel, and PowerPoint
  • Managing content relevance and substance
  • Managing multimedia content
  • Managing employee comments
  • Assisting with the creation on a company calendar of employee events
  • Focus on leader led storytelling, creating connections, fostering a culture of collaboration and enabling change
  • Responsible for innovating, developing, and managing new technologies for communicating with internal audiences

List of Typical Responsibilities For an Employee Communications Resume

1

Responsibilities For Employee Communications Specialist Resume

  • Experience working in corporate employee communications role. Excellent writing and verbal communications skills
  • Superior writing and editing skills, and a strong editorial voice
  • Strong computing skills in Microsoft Office, Word, PowerPoint, Excel, and SharePoint
  • Interpersonal and relationship-building skills – Track record of excellent internal stakeholder management at all levels
  • Strong written/verbal communication and interpersonal skills with various levels within an organization
  • Excellent client service and interpersonal communication skills
2

Responsibilities For Director, Employee Communications Resume

  • Effective collaboration skills through the use of influence and inspiration to achieve desired results
  • Strong leadership, interpersonal, supervisory and team skills
  • Ensures prior approvals are coordinated and obtained prior to any document
  • Proven experience in event management
  • Impeccable verbal and written communications skills
  • Proven design experience with Adobe Creative Suite - InDesign, Illustrator and Photoshop
3

Responsibilities For Senior Director, Employee Communications Resume

  • Experience shooting, editing and uploading videos
  • Demonstrated excellence in writing, editing and verbal communications across diverse internal and external media
  • A strong track record of delivering great internal communications and marketing activity, preferably within a large organization with diverse teams
  • Experienced in developing content for internal news platforms and comfortable providing feedback on content
  • Experience developing reporting/analysis of employee communications performance; understands how to translate performance into actionable insights
4

Responsibilities For Employee Communications & Engagement Specialist Resume

  • Experience working with Sales teams or Health Care professionals
  • Solid understanding of communications strategy for global and local audiences
  • Experience using social media platforms and enterprise social network (e.g. Jive Software, Sharepoint) would be an advantage
  • Engage employees company-wide in Nuveen’s vision, brand, business strategy, key accomplishments, priorities, client wins, etc
  • Experience in internal communications, public relations and/or social media communications
5

Responsibilities For Supervisor, Employee Communications & Design Resume

  • Demonstrated ability to create holistic employee communications programs that span engagement, content creation, social platforms and event management
  • Strong strategic thinker with a results orientation
  • “Hands-on” team player who builds strong relationships internally and externally
  • Experience with internal and external communications, electronic communications, and communications measurement
  • Proven ability to manage high profile global issues in a fast paced, ambiguous environment
  • Establish clear priorities, manage multiple projects and meet tight deadlines
6

Responsibilities For Senior Specialist, Employee Communications Resume

  • A strong leader who can influence at all levels across the organization
  • Writing, editing, and updating articles
  • Works with Marketing to produce videos promoting Janus Henderson as an employer of choice
  • A talent for articulating complex topics in a compelling way through a variety of media
  • Highly motivated by engaging others and understanding how to develop the right messages and methods of engagement to keep people interested and motivated
  • Comfortable taking ownership and driving to make things happen
  • Partnering and strategizing communication initiatives with senior leaders
  • Drive recognition of Pearson's identity and brand by clearly reflecting our tone and values in all of our employee communications
7

Responsibilities For Employee Communications & Engagement Director Resume

  • Current with emerging web technologies through relevant blogs, listservs, and events
  • Assess the impact of significant programs or changes to stakeholders and develop a comprehensive communications plan addressing each audience’s needs
  • Establishes a cadence of communications and is responsible for orchestrating the overall strategy and plan to inspire employees
  • Proficiency composing promotional copy for employee audiences
  • Proficiency using standard Windows-based programs (Word, PowerPoint, Excel)
  • Developing communications for senior leaders
  • Providing communications counsel and support to senior management
  • Supports the communications initiatives of other Cox HQ departments, including Corporate Services and Facilities, Aviation and Real Estate
8

Responsibilities For Coordinator, Employee Communications Resume

  • Day-to-day maintenance of employee intranet site, including
  • Strategic storyteller and creative thinker who’s always advocating for our employees
  • Lead the employee communications practice, providing expertise and advice to partners within various corporate and business groups
  • Manage and execute writing assignments, such as business presentations, emails, articles, and scripts for EMEA business leaders and teams
  • Identifies and addresses internal issues that could negatively impact HR’s reputation
  • Identify and address internal issues and gaps that could negatively impact RBC’s reputation or pose significant risk
  • This role creates internal and some external content used by HR executives, leaders/managers and employees
  • These materials impact the internal profile, brand and reputation of RBC and directly support the credibility and impact of senior executives and leaders with employees worldwide
  • Excellent interpersonal skills; positive, friendly and helpful attitude
9

Responsibilities For Manager, HR & Employee Communications Resume

  • Experience with popular content management systems such as Dot Net Nuke and SharePoint
  • Experience with social media strategies and techniques, preferably in internal environment
  • Strong knowledge of MS Word, Outlook, Power Point and Excel
  • Valid passport and Colorado driver’s license
  • Generally requires 10+ years related experience
  • Projects range in size from intranet communications to broad function and geographic specific strategies
  • Major area of impact is employee engagement
  • Risk/benefit assessment to be made on all internal communications
  • Provides senior communications counsel to executives/senior leaders on priority projects with high potential to affect RBC’s reputation & brand, and employee engagement
10

Responsibilities For Senior Director Employee Communications Resume

  • Write compelling communications through the use of effective storytelling that drive employee engagement and protect and enhance RBC’s reputation – including speaking remarks for General Executive (GE) members, web content, email bulletins, etc
  • Prepare briefing and messaging documents for speaking and media interview opportunities; help establish, develop and nurture key media relationships relevant to RBC’s HR objectives
  • Accountable for the development and successful execution of communications strategies for key HR events and initiatives in support of our employee value proposition – such as International Women’s Day, Day of Pink, WorldPride, National Aboriginal Day, Black History Month, etc
  • Ensure that all communications meet company’s editorial style and branding/visual guidelines
  • Act as a back-up to the Director when he/she is unavailable
  • Contribute to the success of the Brand & Communications goals

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