Digital Account Manager Resume Sample
Kelvin Herman
657 Abraham Canyon,
Philadelphia,
PA
+1 (555) 999 3267
Work Experience
Digital Account Manager
10/2017
-
PRESENT
Houston, TX
- Provide ongoing communication/accountability with Publisher and SVP regarding account
- Lead and develop a team of 4 - 6 Associate Account Managers and Account Representatives
- Manage client relationships and develop a deep understanding of advertiser's corporate and marketing objectives to develop affiliate marketing strategies that deliver high impact results. Develop and lead presentations for advertiser affiliate marketing strategies and quarterly business reviews
- Maintain a trusted advisor relationships with the advertiser’s performance management team
- Position the Company to be the thought leader of product presentation and pricing integration into the Ashley system
- Understand the life cycle of the product assortment and work with demand planning to guarantee a seamless flow of product during its lifecycle
- Work with Ashley Distribution and the National Accounts Division administration team to insure efficient administrative communication to and from the logistics and buying team of each account
- Collaborate with the pricing team to establish pricing targets for upholstery and motion as well as domestic and import case goods
Senior Digital Account Manager
07/2012
-
09/2017
Philadelphia, PA
- Monitor sample production and delivery to dealers
- Demonstrate the Company’s Core and Growth Values in the performance of all job functions
- Loyalty + Research
- Creative + Content
- CRM + Customer Lifecycle Management
- Digital strategy development and implementation, experience in creating integrated digital ecosystems of online and offline solutions and asset management
- Multichannel distribution planning and digital marketing
Digital Account Manager, Programmatic
06/2006
-
05/2012
Detroit, MI
- Website and web platform development and integration with enterprise solutions
- Mobile and tablet applications development, ideally including localization services
- Experience with major CMS, such as Drupal, Joomla, etc
- Experience working with Skura, Veeva, Agnitio or other CRM and CML enterprise solutions desired
- Video and animation production experience is welcome
- Build strategic media plans in response to RFP’s
- Increase the company’s digital (online and mobile) revenue by finding the right digital solutions for new and existing clients
Education
Bluffton University
2000 - 2005
Bachelor's Degree in Marketing
Professional Skills
- Strong strategy skills and analytical skills
- Excellent problem-solving and troubleshooting skills, with the ability to identify issues, collect data, and develop solutions
- Strong negotiation and stakeholder influencing skills
- Strong communication, interpersonal, project orientated and organizational skills
- Excellent Powerpoint and Excel skills essential
- Confident presentation and negotiation skills that have both strong and compelling arguments
- Motivated with a can-do attitude, flexible, open with excellent communications skills
How to write Digital Account Manager Resume
Digital Account Manager role is responsible for presentation, organizational, customer, media, digital, analytical, excel, powerpoint, negotiation, microsoft.
To write great resume for digital account manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Digital Account Manager Resume
The section contact information is important in your digital account manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Digital Account Manager Resume
The section work experience is an essential part of your digital account manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous digital account manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular digital account manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Digital Account Manager resume experience can include:
- Create strong working relationships with sales and marketing, ad operations, and trafficking teams in order to effectively develop opportunities and solutions
- Identify any client issues and resolve them demonstrating excellent personal and problem solving skills
- Experience of online experience required; 2+ of Client facing experience
- Confident presentation and negotiation skills, that have both strong and compelling arguments
- Strong analytical skills and data driven thinking
- Demonstrated portfolio of user-centric digital experiences with proven, positive impacts to engagement and KPIs (5+ years)
Education on a Digital Account Manager Resume
Make sure to make education a priority on your digital account manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your digital account manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Digital Account Manager Resume
When listing skills on your digital account manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical digital account manager skills:
- Strong written and verbal communication skills, as well as strong organization and time management skills
- Excellent communication skills - engage and influence multiple stakeholders to build strong working relationships internally and externally
- Be an effective team player with strong customer service, communication, presentation and creative problem-solving skills
- Systems & Tools Knowledge: Possessing the Skills and Knowledge to understand the systems and tools necessary to conduct your job effectively
- Domain Expertise: Possess advanced skills and knowledge of the Systems and Tools necessary to conduct your job effectively
- Extremely detail-oriented with strong time management and prioritization skills
List of Typical Experience For a Digital Account Manager Resume
1
Experience For Senior Digital Account Manager Resume
- Strong sales, communication, organization, and presentation skills
- Outstanding interpersonal, written and presentation skills
- Prior experience selling software is desirable/ Inside sales
- Strong communication with excellent presentation and report writing
- Commercial - selling value, negotiation, client relationship mgt skills
2
Experience For Digital Account Manager, Console Resume
- Leverages analytics data, Guest insights and test results to measure and refine solutions to drive strong business results and deliver quality Guest experience
- Prior experience in account/client management or digital content sales, distribution, or promotion
- Exceptional organizational skills with a commitment to details
- Proven experience within digital media/content and/or Entertainment Account Management within a commercial environment
- Experience in sales, preferably ecommerce, Required National Account Experience
- Technical Skills: Well versed in MS Office (Word, Excel, PowerPoint and Outlook), Sales Systems
- Planning and campaign management experience within a similar organisation
- Experience in a similar role, e.g., selling, implementing, managing and reporting on accounts
3
Experience For Digital Account Manager, Programmatic Resume
- Experience using web analytics to optimize performance results including Omniture, Google Analytics, and 3rd-party ad serving tools such as DART or Atlas
- Experience managing, programming, and optimizing music services
- Experience in guiding the creation and execution of digital marketing campaigns, online promotions, and strategic partnerships
- Proven track record of working with ad agencies and leading clients through the lifecycle of their campaigns
- Owns/prioritizes and completes internal and client projects according to schedule, updating client engagement leadership and relevant team members as needed
- Experience in digital advertising or marketing services
- Strong understanding and passion for Latin music genres including Latin Urban, Regional Mexican, and Latin Pop
4
Experience For IAS Digital Account Manager Resume
- Typically, 3 or more years of business or inside sales experience in managing and growing enterprise accounts
- Experience building digital content marketing solutions
- Previous experience presenting/selling solutions to clients
- Experience in account management/client services, project management, brand management, and/or advertising & promotions agencies
- Extensive experience at a leading media company within sales or strategy
- Experience in multi territory sales, working across several geographical regions, time zones etc
- Good understanding of online media agencies
- Collaborate with brand marketing teams to create effective sales tools and presentations
- Experience with managing ad tech platform partnerships
5
Experience For Associate Digital Account Manager Resume
- Experience working in the online media business
- Embrace and demonstrate the “Challenger mindset” based on SPHE’s 8 Winning behaviors for Sales people
- Professional experience in Automotive or Advertising Agency required
- Project management experience, preferably on website design/development or digital marketing projects
- Business Development or Inside Sales experience selling B2B applications; on-demand/SaaS, IT Infrastructure Management
- Experience in working with digitally savvy clients on DR campaigns and knowledge on how to ensure brand safety and impact
- Experience working with DoubleClick Digital Ad Tools as well as Excel and PowerPoint
- Demonstrated knowledge of digital products and applications, including SEO/SEM, media, etc
6
Experience For Digital Account Manager UM Resume
- Experience in working with digitally savvy clients and knowledge on how to ensure brand safety and impact
- Strong communicator- written and verbal
- Create strong relationships both internally and with third-party vendors
- Excellent knowledge of the UK digital ad market
- Provide product and tool support to improve clients’ experience and drive higher product adoption and spend
- Retail experience would be distinct advantage
- Strong knowledge of the music industry and related social media news, trends, and the competitive landscape
- Attention to detail, thorough, accountable, excellent follow-through
7
Experience For Territory Digital Account Manager, Sphe Resume
- Experience with various CRM Tools (Salesforce), Microsoft Office, Xcel, PowerPoint, Word
- Build solid customer relationships and act as important point of contact for clients’ day-to-day needs
- Knowledge of healthcare or pharma experience would be ideal but not essential
- Experience building scalable digital advertising solutions leveraging first party data and / or third party data solutions
- Organized and precise, who feels that details matter and good execution is execution that is both on-time and high quality
- Consultant or Agency Partner experience
8
Experience For Key Digital Account Manager, Service Resume
- Demonstrates potential leadership qualities
- Strong interest & enthusiasm for eCommerce & especially pureplay customers
- Develop solid relationships with Dealers to understand their needs and develop digital media solutions accordingly
- Pharma or healthcare environment experience is essential
- +2 years of Account Management or professional client relevant experience, preferably in automotive, media or media sales/support
- Experience in Paid and Biddable media, ideally in an agency role
- At least five years’ experience in a digital account management role
9
Experience For Senior Regional Digital Account Manager Resume
- Strong focus on teamwork, though self-motivated
- Understanding of digital advertising assets and specs, working with trafficking teams, optimization metrics and reporting
- Understanding of digital technologies including API's, Flash, Rich Media, display, mobile, video, email, and social media is required
- Reporting on local activity. Coordinating with local markets and local clients
- Promoting and ensuring communication and collaboration among internal client teams and external agency partners
- Developing and maintaining trusted relationships with senior level decision makers in your assigned accounts
- Managing a pipeline of active deals to ensure long term book-of-business sustainability
- Exceeding quarterly and annual sales targets
- Keeping abreast of the latest creative and digital trends
10
Experience For Digital Account Manager, Connections East Resume
- Working knowledge of Customer Relationship Management systems, such as Sales Force
- Working knowledge of HTML, CSS and broad website concepts
- Understanding of Social, Programmatic & Display
- Ensuring revenue delivery and performance goals are achieved both internally and externally
- Delivering digital excellence
List of Typical Skills For a Digital Account Manager Resume
1
Skills For Senior Digital Account Manager Resume
- Employing strong interpersonal, phone, and email skills to successfully identify, qualify, and win sales opportunities
- Good written, verbal and presentation skills in English – comfortable in developing and presenting ideas to clients and managing client expectations
- Outstanding communication skills for all audience types including executives
- Demonstrating proficiency in proposal creation, negotiation, and closing skills
- Digital business experience, with substantial experience in digital internet retailing or marketing
- Prior experience in meeting/exceeding sales quota
- Data Driven Marketing acceleration: Support, market uptake of data driven marketing and help develop skillsets locally in this area
- Effectively communicating CA's ability to address customers' API Monitoring needs and overall IT business objectives
- Proven experience working with Film and TV in the digital transactional space
2
Skills For Digital Account Manager, Console Resume
- Strong customer relationship & commercial acumen e.g. experience of managing a P&L
- Solid experience using MS Word, Powerpoint and Excel
- Mentor digital executives and assistants on the team to expand their skills and approaches and review their work to ensure quality and drive learning
- Strong understanding of good work ethics and the influencing of great performance in individuals
- Digital work experience or relevant digital internship experience
- Prior Agency experience
3
Skills For Digital Account Manager, Programmatic Resume
- Stellar client relationship management skills with a keen ability to proactively anticipate and provide solutions for customer needs
- Analytical skills – create robust analysis and meaningful insights to drive actions and highlight opportunities
- Marketing knowledge and experience within a digtal space - 3-4 years
- Experience managing and executing Joint Business Plans including setting KPIs and achieving them
- Experience in a similar role, e.g., pitching, implementing, managing and reporting on accounts
- Experience working with clients (managing expectations, managing delivery dates)
4
Skills For IAS Digital Account Manager Resume
- Experience working with multi-disciplinary teams comprising product managers, project managers, marketers and engineering
- Significant experience in both prospecting and managing a pipeline of active deals
- Overcome challenging requirements and demonstrate creativity and innovation in finding ways to execute never-been-done-before ideas
- Digital planning and buying experience required
- Experience in Internet technologies: (Content Management Systems, Web Hosting, Server Side vs. Client Side programing languages, etc.)
- Experience in working with travel and luxury clients on brand campaigns including a view on how to ensure brand safety and brand impact
5
Skills For Associate Digital Account Manager Resume
- Solid understanding of digital and programmatic advertising
- Assess the effectiveness of dealer marketing and advertising spend to identify gaps and opportunities
- Strong understanding of the digital landscape and advertising marketplace
- Experience in Digital Advertising, with familiarity of Traditional Advertising
- Ideally has a good understanding of social, display & programmatic strategy
- Assists designated Digital Account Executives with maintenance of contracts, generating avails, traffic, make-goods, collections and overall customer service
- A proven track record in being strategic
- Experience managing stakeholders on regional & global scales within a matrix business structure
6
Skills For Digital Account Manager UM Resume
- Digital account management experience within an agency, publisher, or advertising technology environment
- Experience with optimization of digital ad campaigns for performance and branding KPIs across display, video, and mobile
- Three (3) years of Drupal 7 experience in managing content
- Experience with product management and/or consulting background
- Experience working with State of Georgia agencies
- Digital Cleint Services Marketing knowledge and experience
- Experience working in the digital space (2+ years)
- Strong ability to absorb and make sense of large amounts of data, information and perspectives to direct decision making
7
Skills For Territory Digital Account Manager, Sphe Resume
- Ecommerce experience – online trading levers, promotional tools and visibility
- Collaborate and influence using sound evidence and business focus
- Experience in digital account management, corporate communications, AdOps, content marketing, or relationship management
- A proven track record of working with brand & DR clients and a passion to use the latest technologies to deliver against set KPIs
- A good understanding of digital/social media
- Experience in client servicing and project management
- Project management experience, preferably on digital marketing projects
- A proven track record of building a network of contacts at media agencies
8
Skills For Key Digital Account Manager, Service Resume
- Offers unique perspectives:Aligns CA solutions to customer priorities, reframing the way customers view their business
- Experience managing digital accounts and integrated digital projects
- Demonstrate an understanding of Client structure and infrastructure
- Demonstrate forward planning and the ability to balance your workload and proactively implement solutions
- Test new ways to weave partner offers into the user experience, collaborating with product & design on product requirements and roadmap
- Proven ability to manage multiple daily tasks, as well as, long-term strategic projects
- Experience in CRM with a focus in email marketing
- Maintain strong partnerships
- Good knowledge of digital channels from Programmatic and Social through to Search
9
Skills For Senior Regional Digital Account Manager Resume
- Strong understanding of a value-based sales approach
- Digital media planning/account management experience
- Adtech or publisher start-up experience
- Multinational or international experience
- Proven record of success and leadership
- Become an expert on site content, editorial specials and new ad units in order to assemble the strongest media plans possible
- Three or more years’ media agency experience required
- Three or more years’ global media agency experience required
- Experience of international Account Management is essential
10
Skills For Digital Account Manager, Connections East Resume
- Strong analytic and strategic partnering abilities
- Experience with Wide Orbit Traffic/Sales Systems, VCI Orion, Columbine and BBM/Numeris would be an asset
- Online account management experience, preferably in ad operations
- Demonstrated ability to coach, initiate change, and collaborate across groups
- Experience with MS Word, Excel, and PowerPoint is required
- Account management experience either in an external or internal agency
- Experience within the digital channel
List of Typical Responsibilities For a Digital Account Manager Resume
1
Responsibilities For Senior Digital Account Manager Resume
- Negotiating and Closing: Demonstrated success at effectively negotiating terms with an end-user and closing the respective business over the phone
- Strong project management skills are essential in this role
- Solid computer (Excel and PowerPoint) skills
- Strong skills in SEO and SEM
- Effectively present opportunities, updates, and solutions to digital advertising clients
- Coach and train team members to ensure they have the knowledge and skills needed to successfully manage marketplace accounts
- Effectively applies the appropriate project methodology and enforces project standards
- Demonstrate smart media planning with effective digital strategies that focus on measureable success and a healthy DR ethic
2
Responsibilities For Digital Account Manager, Console Resume
- Exceptional organizational skills with a commitment details
- Work closely with experience design, operations, marketing and delivery partners to ensure effective “team-of-teams” execution
- Effectively and compellingly communicate CA's capabilities to address IT needs that support the customer's business objectives
- Advanced skills in Microsoft Office, specifically Excel, and social media platforms
- Handle multiple tasks and projects effectively under deadlines
- Prior experience in a startup organization
- Experience with website development and customer experience UI/UX programs
3
Responsibilities For Digital Account Manager, Programmatic Resume
- Forecasting: Skilled at accurately predicting one's future sales by leveraging historical data, tools, etc
- Experience with digital marketing email campaigns, mobile marketing, social networking, search engine marketing
- Research and campaign effectiveness; tracks findings and reports results to management
- Demonstrated history of campaign success using digital as a primary vehicle
- Manage and communicate Ubisoft’s content priorities to partners
- Typically, 5 or more years of business or inside sales experience in managing and growing enterprise accounts
4
Responsibilities For IAS Digital Account Manager Resume
- Media planning and buying experience
- Experience working in fast paced environments with the ability to work independently and in a team-oriented environment
- Execute new product launches with timely and effective execution to maximise customer impact in the marketplace
- To develop and build strong relationship with digital media partners
- Effective digital project management through the project lifecycle
- Develop strong, deep relationships to serve as a trusted, strategic partner with key stakeholders throughout the business
- Strong attention to detail and the ability to work under tight deadlines
- Experience in Digital sales support, preferably within operations
- Experience with digital ad serving technologies, web analytics and trafficking is required
5
Responsibilities For Associate Digital Account Manager Resume
- Experience in advertising fundraising, account management or project management
- Sales focused nature and 2+ years direct experience in the online, internet and/or advertising industry
- Experience at a digital marketing agency or publisher
- Demonstrate working knowledge and adherence to CA's Code of Ethics and compliance requirements
- Experience with paid advertising, Google Grant or other acquisition channels
- Provides strong business thinking to on our partner’s various digital business needs
- Take part in face to face client meetings and presentations building strong client relationships
- Experience in Lead Generation or with a marketing/Affiliate environment
- Numerate and analytical, with good understanding of how to deliver insightful competitive insights
6
Responsibilities For Digital Account Manager UM Resume
- Digital radio sales environment in: media planning, media buying, or account management experience
- Demonstrated ability to exceed sales goals and meet deadlines
- Experience in senior level client relationships
- 2 – 3 years of Publisher Partnership/Account Management experience
- Marshal the appropriate internal and partner technical resources to demonstrate CA's advantages to the customer
- Experience with platforms Salsa and Blackbaud Luminate Convio
- Experience in digital account management
7
Responsibilities For Territory Digital Account Manager, Sphe Resume
- Strong background is SaaS solutions
- Demonstrated familiarity with international pharma drugs and the respective MLR process
- Demonstrated fluency in another language is a differentiator
- Reporting: collecting client reporting from the markets, checking accuracy & meeting deadlines
- Understanding of digital billing and invoicing
8
Responsibilities For Key Digital Account Manager, Service Resume
- Answering RFP’s from agency buyers on existing clients
- Consulting with and understanding client requirements, translating into a comprehensive project and service plans
- Organising weekly status update meetings regarding all activation/campaign management activities
- Supporting Medical Legal Regulatory calls to ensure projects are approved for use by the client
- Helping analyse detailed media investment by market, category, brand, medium and month at both a country and category level
- Providing relevant and insightful intel to the client and Vizeum teams
- Managing junior members of the team
- Processing of CE’s, PE’s and other required financial documents
- Owning all communication between account and internal Production team by conducting status calls and working to collect project deliverables
9
Responsibilities For Senior Regional Digital Account Manager Resume
- Managing the Business: Support the client teams and Digital Partner via the delivery of multiple workstreams in order to meet client expectations
- Collaborating with sales teams and clients on campaign development, optimization and strategy
- Planning new activity for charity client
- Providing Info to Customers to help them understand our products
- General Office Activities - Walking, Standing, Sitting, Talking, Typing, and etc
10
Responsibilities For Digital Account Manager, Connections East Resume
- Manage paid advertising campaigns, including search advertising, remarketing, paid online advertising
- Responsible for writing and maintaining RFP content for digital topics and supporting RFP responses including customizations
- Development of selling materials and work with the Director of Sales on pricing for the stations’ interactive products (Product and Pricing Guide)
- Be an expert at recognizing and properly identifying key issues that are impeding the project’s progress as they arise throughout the year
- Basic understanding of display advertising, SEM, SEO, reputation management, website design, social media and other digital marketing services
- Responsible for owning the client relationship for Sabre Hospitality Solutions’ customers with digital marketing for a portfolio of Hotel clients
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