Desk Clerk Resume Sample
Imelda Mante
938 Keeling View,
Los Angeles,
CA
+1 (555) 886 2748
Work Experience
Service Desk Clerk, Lead
09/2017
-
PRESENT
Detroit, MI
- Frequently required to stand and walk for extended periods
- Work independently without continuous supervision
- Adhere to contract requirements, company policies, and all safety and health regulations
- Knowledge of correct grammar, spelling, punctuation, capitalization, and format to accurately prepare and edit written correspondence and reports. Knowledge of rules, procedures, or operations applied to the Child Development Program
- Knowledge of procedural work of the office, such as preparing and editing documents, maintaining files/records, making and preparing purchase orders, screening telephone calls and visitors, and processing mail
- Learn supply and inventory procedures. Ability to learn money handling techniques and procedures. Ability to communicate effectively, both orally and in writing, using tact and courtesy
- Assigns rooms to students-including assembly of student packets & room keys for distribution by the Visitor's Center
- Answers inquiries pertaining to establishment services, shopping, dining, class locations and transportation schedules
Desk Clerk
10/2014
-
04/2017
New York, NY
- Positive disposition with a friendly, outgoing personality
- Pull trash and keep restrooms clean after regular hours
- Self-Motivated with the ability to work without direct supervision
- Dispatch personnel by phone or radio, as needed
- Prioritize calls – emergency, urgent or routine -- and direct an appropriate response
- Knowledge of the PAE rules and regulations as they apply to Service Desk operations, capability to work with a team, ability to work with Service Desk customers effectively and politely as well as handle emergency situations effectively
- Understands and adheres to Bell’s compliance standards as they appear in Bell’s Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy
- Follow up with appraisers daily via LenderX messaging for status on appraisals that are not delivered within prescribed SLA’s
- Release individual loads to the docks; ensure appropriate descriptions for backordered items
Hotel Desk Clerk Nf
10/2007
-
04/2014
Phoenix, AZ
- Coordinate and organize paperwork and flow to and from the Distribution Center
- Answer routine questions from other departments; direct calls to individuals within the Shipping Department; manage inbound and outbound phone calls
- Print bills of lading and prepare them for pick-up. Collaborate with shipping management, drivers, pick-up customers; collect and document CODs. Create driver documentation for live loads
- Track daily activity of trailers loaded, books printed and trip progress
- Coordinate movement of trailers in and out of the docks with the yard drivers and/or common carriers. Monitor trailer constraints and communicate to department responsible for the inbound freight
- Greets visitors entering the hospital in a professional manner, using established scripting and directs or escorts them to their destination
- Determines the patient’s room number and issue passes for visitation
Education
Siena Heights University
2001 - 2006
School's Degree in Child Development
Professional Skills
- Act as a resource for customers to turn to when they are unsure where to direct a question or concern, helping them to find a solution or locate the correct person /department to assist them
- Perform tasks including operating lottery and That’s T.H.E. Ticket machines; administer the Shopper’s Club program; sell stamps and money orders; rent out carpet cleaning machines, check out customers as necessary, perform refunds and exchanges and follow state laws during the sale of alcohol and lottery services
- Maintain the appearance and functionality of the bottle return room, empty full machines, ensure the area is pleasant for customers to be in and contact management or maintenance with any problems that arise
- Prioritize and balance a variety of tasks simultaneously, including answering and transferring calls, assist customers and maintain the overall appearance of the department
- Excellent customer service skills; welcoming and courteous
- Basic computer skills in the use of Microsoft Word and Excel
- Basic computer skills in the use of Microsoft Work and Excel
How to write Desk Clerk Resume
Desk Clerk role is responsible for training, basic, excel, microsoft, retail, database, inventory, printing, security, shipping.
To write great resume for desk clerk job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Desk Clerk Resume
The section contact information is important in your desk clerk resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Desk Clerk Resume
The section work experience is an essential part of your desk clerk resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous desk clerk responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular desk clerk position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Desk Clerk resume experience can include:
- Possess and maintain a valid driver’s license with a suitable driving record
- Consolidates daily cashier reports and submits to NAF in a timely manner
- Two (2) years experience in an administrative or clerical position
- Manage resident room and building access. Responsible for maintaining resident key control through Persona
- Verifies all staff is wearing ID badge
- Abides and enforces visiting hour policy and procedure
Education on a Desk Clerk Resume
Make sure to make education a priority on your desk clerk resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your desk clerk experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Desk Clerk Resume
When listing skills on your desk clerk resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical desk clerk skills:
- Computer operation and typing skills desired. A qualified typist is not required
- Process and maintain a valid drivers license with a suitable driving record
- Properly complete all paperwork and reports regarding food borne illness, product recalls and other food safety issues
- Learn money handling techniques and procedures
- Basic knowledge of word processing, spreadsheet, email, and database software programs is required
- Check out and follows up for return of borrowed cleaning and recreation equipment and keys; maintain the appropriate forms and records
List of Typical Skills For a Desk Clerk Resume
1
Skills For Desk Clerk OB PRN Resume
- Effectively communicate orally by using tact and courtesy
- Post, and at times create, signage throughout the building regarding renovations, repair work, and upcoming events
- Knowledge of basic word processing and data input and retrieval
- Basic knowledge of Inventory and scanning system
- Proofs for spelling & grammar
- Maintains all records pertaining to the USDA food program and the Child Development Program
- Helps accomplish Child Development Program surveys by compiling numerical data from admission records and USDA Food Program Files
2
Skills For Hotel Desk Clerk Nf Resume
- 0303 Miscellaneous Clerk And Assistant
- 3) Mail Coordination: Receive, record, and distribute U.S. mail, as well as, U.P.S., Fed Ex and other packages. Enter packages into online package distribution system. Carry, lift and move loads of supplies, materials and mail of 25 to 49 lbs
- 4) Building Access: Maintain resident, guest, visitor sign-in/out records. Manage electronic and brass key management systems
- 5) Supply Records: Check out and follow up for return of borrowed cleaning and recreational equipment and keys. Maintain appropriate forms and records. Request front desk office supplies via online system; stock as supplies are received
- 6) Desk Coordination: Adheres to directives and policies outlined by leadership and in the Desk Clerk Handbook; Provide routine orientation to new employees in coordination with Residence Hall Managers and Housing and Residence Life. Responsible for accessing the automated on-call system in order to secure and schedule replacement of desk clerks
- Obtain a NAC/LAC Background clearance after hire
- This is a local vacancy announcement
- Knowledge of Child Development Center programs and procedures
- Understand, use, and maintain directories, personnel lists, and other guides and reference. Ability to communicate effectively orally, using tact and courtesy
3
Skills For Order Desk Clerk Resume
- Answer vague or misstated questions, requests, or complaints with detailed, case specific explanations. Ability to learn money handling techniques and procedures
- Knowledge or security regulations and procedures
- Knowledge of format and clerical procedures to arrange a variety of material from different sources
- Understand, use, and maintain d1rectories , personnel lists, and other guides and references
- Answer vague or misstated questions, requests, or complaints with detailed, case specific explanations
- Knowledge of office automation software functions to support office operations and produce a variety of textual documents, such as letters, reports; memos, and form letters
4
Skills For Desk Clerk Supervisor Nf Resume
- Work in shared workspace in an office environment
- NACLAC clearance after hire
- Knowledge of the USDA food program. Knowledge to consolidate/process cash register receipts. Knowledge to prepare/process purchase orders, order supplies and maintain property accountability. Knowledge of the AF forms and documentation. Knowledge of agency filing systems and procedures
- Basic knowledge of Child Development Center Program operational and local policies
- Interact with children, parents, and staff in routine situations. Ability to communicate effectively orally, using tact and courtesy. Ability to compose non-technical, routine correspondence
- Learn Warehouse Management System
- Cheerfully greet students, staff, & visitors in person or by phone and provides information, policies and procedures as requested
- Receive, record, and distribute U.S. mail, as well as U.P.S., Fed Ex, and other packages. Enter packages into online package distribution system
- Observe security doors and lobby; check students IDs; screen visitors and guests notifying residents or Security as necessary using knowledge of fire alarm procedures
5
Skills For Information Desk Clerk Resume
- Responsible for accessing the automated on-call system in order to secure replacements of desk clerks
- Keep alert to unusual circumstances and take appropriate action and follows up with incidents reports
- Request front desk stationary and office supplies via e-mail; stock when received
- Receive all work requests; login to work order database; forward to appropriate person
- Maintain residents/guests/visitors sign-in/sign out sheets
- Provide routine orientation to new employees as requested
6
Skills For Service Desk Clerk Resume
- Complete incident reports as needed
- Perform other tasks as requested
- Assists vendors/salesman, and determines the reason and destination, also instructs them to sign in
- Accepts flowers and other parcels and notifies the appropriate units
- Answers phones in professional manner, answers questions and or transfers calls as requested
- Coordinates Utilize hospital computer system to access patient registration data and directs patients/visitors to appropriate locations within the hospital
7
Skills For Field Order Desk Clerk Resume
- Communicates directions to all locations/departments within the facility
- Receives and responds to all telephone inquiries and assists visitors with special needs
- Provides information about the organization, it's functions, activities, and personnel. Promptly and courteously responds to routine inquiries. Accurately ascertains nature of request, following through on indefinite or inaccurately stated inquiries
- Uses a variety of types of software to produce final products. Uses word processing software and printing equipment to create, copy, edit and print a variety of standardized documents. Prepares payroll
- Enrolls children in center programs and checks patrons into center. Notifies customers of current status on the waiting list and explains availability, eligibility and priorities
8
Skills For Appraisal Desk Clerk Resume
- Computes, collects, consolidates, records and deposits fees for all Child Development Center, and notifies supervisor of account deficiencies. Prepares and process purchase requests
- Prepares & types form letters, memos, emails, labels, routine correspondence, etc
- Types, copies &/or distributes reports, proposals, presentations, etc
- Enters information into spreadsheets & databases
- Ensures careful management of temp room cards; performs a monthly key card audit
- Uploads content to department website
- Prepares and processes purchase orders for janitorial supplies and equipment, office supplies and /or equipment
9
Skills For Information Desk Clerk Sunnyview Hospital & Rehab Per Diem Days Resume
- Prepares and posts duty schedule of the child development program technicians to ensure that fill adequate number of personnel are on duty
- Enrolls children in center programs and checks patrons into and out of center
- Provides guidance to lower level desk clerks
- Runs standard reports
- 2) Building Reception: Cheerfully greet residents, staff and visitors in person or by phone. Engage residents, staff and visitors as they utilize the amenities of the residence hall, including services of the front desk. Thoughtfully provide information about campus, and residence hall policies and procedures. Provide excellent service to all who request services and support
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