Deli Manager Resume Sample
Sammie Gerhold
9633 Rolfson Inlet,
New York,
NY
+1 (555) 818 2653
Work Experience
Deli Manager
01/2017
-
PRESENT
Chicago, IL
- Banquet/conference room. Assist other departments of the store as the need arrises. Provide superior customer service to Cabela’s customers to ensure accurate and efficient outcomes
- Understanding of Cabela’s products and ability to be able to step into any position on the floor and assist customers if necessary. Lead by example to ensure daily objectives are being met. Assist other departments of the store as the need arises. Provide superior customer service to Cabela’s customers to ensure accurate and efficient outcomes
- Chain or franchise restaurant experience. Retail sales experience with some foodservice history
- Retail sales experience with some foodservice history
- Direct supervision of the Seafood and/or LaCarte Department operations
- Achieve other objectives including, but not limited to food safety, workplace safety, and company audits
- Display a positive attitude; promote trust and respect among associates
Assistant Deli Manager
12/2011
-
09/2016
New York, NY
- Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers’ expectations
- Maintain effective work schedules to meet production and customer service standards as well as associates’ personal needs
- Communicate and establish performance goals for department and empower associates to meet or exceed targets
- Slice deli meats, cheeses, and prepare hot deli items to customers' request using proper deli equipment according to company guidelines
- Inform and offer product samples to help customers discover new items or products they inquire about
- Developing a plan for department budgeting goals and ways to achieve them
- Writes labor schedules effectively
- Assists in creation of an appealing department layout that stimulates customer flow and maximizes sales
- Plans product needs and coordinates ordering with Deli personnel
Service Deli Manager
09/2009
-
09/2011
Los Angeles, CA
- Plans for a variety of product and integrates new and seasonal items
- Monitors mix of demand and profit items, space allocation, product movement and stock levels and schedules resets as necessary
- Supervises and checks for correct product rotation and quality
- Conducts employee training using Hornbacher’s training program to ensure competence in assigned tasks and to develop personnel for possible advancement
- Recommends disciplinary action to Store Manager and administers as required
- Communicate company and department information to associates
- Establish performance goals and empower associates to meet goals
- Develop adequate scheduling to manage customer volume during hours of operation
Education
Naropa University
2005 - 2009
School's Degree in Performance
Professional Skills
- Have strong organization and planning skills; able to prioritize and handle multiple tasks
- Strong sales skills, upselling and ability to communicate freely with others
- Incredible customer service skills & the ability to create and maintain a customer focused culture
- Two years prior experience in a fresh foods environment preferably in a management role
- Train, coach and motivate employees to maintain a strong sense of productivity and engagement
- Physical Aptitudes (rated based on level of skill involved)
- Experience in restaurant, deli, or foodservice management with responsibility for financial results
How to write Deli Manager Resume
Deli Manager role is responsible for insurance, assembly, planning, training, retail, interpersonal, transportation, documentation, leadership, organization.
To write great resume for deli manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Deli Manager Resume
The section contact information is important in your deli manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Deli Manager Resume
The section work experience is an essential part of your deli manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous deli manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular deli manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Deli Manager resume experience can include:
- Experience managing a perishable department in a Supermarket or equivalent type operation
- Excellent sense of service quality and maximizing guest satisfaction
- Service Deli experience
- Supervising, developing, training and managing Deli Team Members
- Lift 40 pounds. Continuous walking, standing, reaching, and bending
- Manage all day to day aspects of the Deli department, including: ordering, food preparation, merchandising, customer service and labour scheduling
Education on a Deli Manager Resume
Make sure to make education a priority on your deli manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your deli manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Deli Manager Resume
When listing skills on your deli manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical deli manager skills:
- Excellent communication skills with both guests and hosts
- Background and experience in food preparation
- Ordering the products and supplies necessary to maintain adequate stock levels and keep merchandising levels at prescribed standards
- Providing performance reviews to deli department associates
- Calling in maintenance requests for deli department issues
- Frequent bending, reaching, lifting of 1 to 15 lbs
List of Typical Experience For a Deli Manager Resume
1
Experience For Assistant Deli Manager Resume
- Assesses team member performance, provides actionable feedback and develops talent. Assists in hiring and training and administers corrective action as needed
- Controls shrink and salvage to an acceptable level by achieving budgeted goals
- Train and develop associates on performance and participate in the performance appraisal process
- Inform customers of deli/bakery specials
- Provide customers with fresh products and the correct portion size to prevent shrink
- Recommend items to customers to ensure they get the products they want/need
2
Experience For Regional Deli Manager Resume
- Ensure proper temperatures in cases and coolers maintain temperature logs
- Report all safety risks or issues, and illegal activity to management
- Banquet/conference room. Assist other departments of the store as the need arises. Provide superior customer service to Cabela’s customers to ensure accurate and efficient outcomes
- Supervises and works together with Deli Supervisor (if applicable) and Stocker/s to assure that shelves are stocked and merchandise is rotated
- Communicate company,department,and job specific information to associates
3
Experience For Service Deli Manager Resume
- Adhere to all local,state and federal laws,and company guidelines
- Stay current with present,future,seasonal and special ads
- Plan,organize and supervise the inventory process
- Supervises Assistant Deli Manager, Deli Supervisors and Stockers to assure that shelves are stocked and merchandise is rotated
- Rotates product as needed
- Coordinates proper merchandising of aisles (logical adjacencies, proper holding power, and space allocation) and creatively merchandises and sets up impulse areas for merchandising
- Provides a high level of customer service to members. Answers questions and recommends deli items. Responds to member calls and takes special orders. Oversees and assists with the preparation and packaging of special orders and party trays
4
Experience For Asst Deli Manager Resume
- Manages deli department operations and team members. Holds department meetings to update team members on club policies and procedures
- Meets or exceeds all budgeted sales and profit goals
- Receives and inspects deli shipments. Displays, stocks, rotates, and stores deli product following food safety, food freshness, and product handling policies and procedures. Ensures deli cooler shelves and display cases are stocked
- Ensure all products are fresh and meet company quality standards. Checks for out-of-date products daily and follows appropriate product salvage policies and procedures
- Conducts deli inventories and orders inventory/supplies as needed
List of Typical Skills For a Deli Manager Resume
1
Skills For Assistant Deli Manager Resume
- Create an environment that enables customers to feel welcome and appreciated by answering questions regarding products sold within the department and store
- Assists in developing schedules, monitors performance and recommends the proper discipline as appropriate including termination
- Hands are frequently exposed to water and cleaning agents
- Frequent exposure to approximately 400 degrees Fahrenheit while cooking products. Exposure up to 140˚ Fahrenheit while handling products in hot cases, 35˚ Fahrenheit while handling products in cold cases, 28˚ Fahrenheit while handling products in cooler and -20˚ Fahrenheit while handling products in freezer
- Associates in the Deli Department are usually scheduled according to peak customer times
2
Skills For Regional Deli Manager Resume
- Responsible for achieving goals established by the Store Director
- Maintain department’s labor budget and scheduling standards
- Provide guidance, orientation, training and feedback to ensure deli/bakery department hosts achieve satisfactory performance standards
- Periodically counting product for inventory purposes
- Supervises and works alongside the Stocker/s in the receiving of all deli products and ensures that the proper paperwork is completed
- Ensure scale systems are in working order. Makes sure items are weighed and priced accurately
- Supervises the receiving of all deli products and ensures that the proper paperwork is completed
3
Skills For Service Deli Manager Resume
- Slice deli meats and cheeses to customers' requests using proper equipment
- Use all equipment in deli/bakery according to company guidelines
- Assist management in preparing the store/department budget, profit and loss reviews, and take appropriate action
- Use all equipment in deli such as the fryer,rotisary,heat lamps,and ovens according to company guidelines
- Schedule daily,weekly and monthly price changes by updating shelf tags and promotional signs.
4
Skills For Asst Deli Manager Resume
- Report all safety risks,or issues,and illegal activity,including: robbery,theft or fraud
- Stores are usually open 7 days a week
- Department Managers usually work 40 hours a week
- Retail store conditions are generally dry with moderate temperature
- Freezer conditions are generally very cold
- Cooler conditions are generally cold
5
Skills For Deli Manager Level Resume
- Assistant Department Managers usually work 40 hours a week
- Equipment in motion (forklifts, electric pallet jacks, scooters) I have had the opportunity to read and discuss this job description with my supervisor. I fully understand the responsibilities and qualifications required for this job. Furthermore, I find that I am capable of performing the required functions
- Champion and exemplify exceptional customer service and satisfaction through consistent application of store processes and standards
- Consistently ensure service counters ‘wow’ the customer; execute standards to offer an exceptionally presentable department with a reputation for freshness and quality
- Monitor product preparation and cooking for consistency of flavour and product quality
- Execute department programs through effective merchandising techniques, suggestive selling and attractive displays as well as ongoing maintenance and execution of planograms
- Monitor financial objectives and ensure that budgets are met through efficient operation of the department, keeping an eye on gross profit, labour productivity, operational expenses, inventory control, net contribution and shrink targets
- Second language (speaking,reading and/or writing)
6
Skills For Assistant Deli Manager Trainee Resume
- Maintain the highest levels of sanitation and cleanliness, ensure all safe food-handling practices are adhered to at all times
- Business acumen – understanding of costs and profit
- Knowledge of basic math (counting,addition,and subtraction)
- Most of the time is spent moving about on hard surfaces. Frequently need to stand, bend, handle, pull, reach, push, climb and stoop
- Two years or more in a retail sales or guest relations role
- Start date January 2018
- Familiar with both male and female sizes in international standards
7
Skills For Cub Foods Deli Manager Twin Cities Metro Resume
- Familiar with various material types, equipment and accessories
- Work with equipment, tools and materials listed below
- The noise level is usually moderate; rarely exposed to extreme noise
- The noise level is usually moderate; rarely exposed to
- Reach above shoulder level – occasionally
- Analyze deli results and trends. Prepare action plans to leverage the store’s fresh food strengths and address areas of opportunity to ensure deli profitability. Execute all action plans to include assisting in the preparation of inventory and sales budgets
8
Skills For Retail Deli Manager Resume
- Learn and utilize the store’s technology
- Complete performance appraisals on all Department personnel
- Impose discipline and recommend termination
- Responsible for the supervision of the entire department
- A thorough knowledge of food safety standards
- Uses appropriate H-E-B systems to determine the best opportunities to drive sales by producing the appropriate variety and quantity of Deli products and to increase contribution by effectively managing shrink and inventory levels
9
Skills For Deli Manager Resume
- Ensure that all freshness codes are in compliance and properly rotated
- Provide recognition of accomplishments when appropriate
- Manage and lead staff in Deli Department
- Monitor product movement to control inventory
- Ensure stock is rotated and department is maintained to company and health standards
10
Skills For Assistant Deli Manager Resume
- Ensure guests receive polite, friendly service from the deli/bakery department staff
- Achieve budgeted sales, shrink and profits for the deli/bakery department
- Follow product recipes without deviation
- Complete all paper work in a timely and accurate manner
- Listen to and understand verbal and non-verbal communication of customers and fellow team members
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