Credit Clerk Resume Sample
Maybell Klein
7293 Mante Keys,
Chicago,
IL
+1 (555) 441 6989
Work Experience
Senior Credit Clerk
04/2018
-
PRESENT
Chicago, IL
- Assist in transitioning West Coast Accounts from the Bothell Plant to Corporate
- Improve Current Processes and possibly streamline practices
- Develop relationships with Builder’s AP Departments
- Increase In-house generated lien documents
- Provide back-up for Cash Application and ASC Credit Functions
- Provide Bench Strength for Regional Credit Manager Positions
- Age or above
Credit Clerk
01/2011
-
10/2017
Los Angeles, CA
- Provide clerical support to different collection teams during their clerk’s absences
- Research MJ to locate bill to email to perm client
- Read notes in system regarding special handling and/or extended terms
- Use e-mail template and maintain daily production requirements to send the email to clients in a timely manner. Add extended terms to the Welcome email where applicable
- Notate in PeopleSoft system that email was sent and set up a manual follow-up
- Monitor mailbox for client response and reset or remove manual follow-up depending on client's response. Send duplicate invoice if client requests
- Prepare legal files for electronic submission to the Recovery department. Maintain office file documentation
Naasc Credit Clerk M-F am
10/2005
-
09/2010
Phoenix, AZ
- Prepare Consolidated Aging to distribute to the Credit Managers and run needed agings for PCMs
- Credit card processing support
- Handles other special projects as assigned
- Review return mail and check PeopleSoft notes to see if an updated address has been provided or a duplicate invoice already emailed otherwise return mail is referred to the PCM
- Provide information to customers to assist in the collection process (invoice copies, proof of deliveries, contracts, PO’s, statements)
- Processes all credit applications for the Sands, in compliance with Casino Credit’s Unmatched Departmental Standards & Mission Statement
- Complete all paperwork in accordance with PGCB and approved Sands’ standards
- Provide superior customer service to all internal and external customers in compliance with the Sands’ Standards of Steel customer service standards
Education
University of Phoenix - Northwest Indiana Campus
2000 - 2004
Bachelor's Degree in Business
Professional Skills
- These skills and abilities are typically acquired through six months’ credit experience or closely related field
- Strong written, grammatical, and oral skills
- Strong 10 Key data entry skills
- Strong data entry and 10 key skills
- Strong interpersonal internal and external customer contact skills
- Advance skills in Microsoft Excel, desirable
- Systems skills required include Oracle, VOS, MAX, , Excel, Word, and Outlook
How to write Credit Clerk Resume
Credit Clerk role is responsible for microsoft, basic, credit, excel, retail, finance, printing, accounting, reporting, research.
To write great resume for credit clerk job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Credit Clerk Resume
The section contact information is important in your credit clerk resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Credit Clerk Resume
The section work experience is an essential part of your credit clerk resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous credit clerk responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular credit clerk position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Credit Clerk resume experience can include:
- Previous credit experience is required. This can be from working in a corporate credit department or bank/financial institution
- Operates the computer, fax machine and calculator in the processing of credit information
- Previous experience working with similar casino systems/applications
- Documenting and tracking invoice status
- Logging of processed items on the daily check tracker
- Download data from SAP and enter info into Excel (doing some formatting and editing of existing spreadsheets)
Education on a Credit Clerk Resume
Make sure to make education a priority on your credit clerk resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your credit clerk experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Credit Clerk Resume
When listing skills on your credit clerk resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical credit clerk skills:
- Effectively sets priorities, maintains organization, and meets deadlines
- Capable to communicate effectively in English
- Prior experience with handling invoices
- Experience: 2-3 years relevant experience
- Skill in evaluating information or situation and making judgments based on facts
- Maintains a good working relationship with various governmental agencies and other agencies related to the collection process
List of Typical Experience For a Credit Clerk Resume
1
Experience For Seasonal Credit Clerk Resume
- Verify bank information on credit applications
- Maintain customer credit files with updated information as prompted by computerized system
- Accept telephone applications, processes information and forwards applications to individuals authorized to approve credit
- Process credit information for arrivals and special group events
- Review Central Credit Daily Report for affected in-house accounts
- Enter appropriate credit information. (i.e. restrictions) into computerized system
- Perform credit reference inquiries
2
Experience For Naasc Credit Clerk M-F am Resume
- Process credit applications and ensures the proper completion of all related documents
- Promote positive public relations
- Amicably resolve customer related problems in a fast paced environment
- Ensure the protection of customer’s rewards and credit lines
- Maintain confidentiality of all trade secrets and proprietary information including business processes, customer lists, marketing plans and any other confidential information
- Review store product credits that were entered via the online credit memo system, that were written on paper credits by the stores, or were called in by the stores
- Rotate responsibility with others in the department on the following reports: Inventory Balancing, Weekly P&L, and Daily Sales
- Investigate large product credits by communicating with buyers, directors, and the warehouse, to try to determine the cause of the credit request
- Discuss credit issues with stores, such as damaged, out-of-date, or shorted product. Work with the stores to try to find the product, or to salvage damaged product
3
Experience For Senior Credit Clerk Resume
- Coordinate with routing about, and inform the warehouse of, large product returns
- Release online credits and manually enter paper credits into the system. Charge back stores that received credit but were audited before shipment
- Provide customer support for stores when they have questions about credits, or other questions, such as a charge on their weekly statement
- Serve as the primary backup to the Handbill Clerk
- Handle and distribute all mail and interdepartmental mail
4
Experience For Naasc Wholesale Credit Clerk nd Shift Resume
- Set up new accounts as needed
- Research and process customer refunds as needed
- Create tickets for invoice adjustment as needed
- Interact with internal and external customers to resolve unidentified requests
- Cash application allocation to AS400 for items not posted through automation process
- Process and reconcilement of Fintech payments (per LA Credit notification)
5
Experience For Collections & Credit Clerk Resume
- Bank deposit reconciliation (e-remote v AS400)
- Journal entry reconciliation (AS400 v journal)
- Chain and broad market reconciliation (per LA Chain Credit)
- Review orders on hold and analyze credit risk for proper disposition,
- Perform credit reference contact for credit applications –Supervisor to approve
- Conduct daily business in a professional manner
6
Experience For Collection Credit Clerk Resume
- Assist internal and external customers upon request
- Maintain and create credit files
- Credit Department Personnel
- Follow up on email requests
- Assist all others in the Credit Department
- Processes, resolves and distributes check problem paperwork
7
Experience For Credit Clerk Resume
- Responds to customers and branches requests for information or action via phone & email (Invoice Copies, Lien Waivers and Credit References)
- Engages in cross functional department support (backs up receptionist)
- Works within the policies and procedures of the company
- Maintains Department to internal safety standards and OSHA compliance
- Computer/printer/fax machine/copy machine
8
Experience For Seasonal Credit Clerk Resume
- Telephone/cell/10 key calculator
- File credit applications
- Verify cashier's checks
- Reconciles G/L Accounts
- Improve invoice process
- Customers / Dealers
List of Typical Skills For a Credit Clerk Resume
1
Skills For Seasonal Credit Clerk Resume
- Experience in a similar position in the hotel, leisure or retail sector
- One (1) to three (3) years of relevant experience required
- Credit experience, Intermediate Excel
- College level coursework and or 2+ years relevant work experience
- Solid computer knowledge
- Assisting customers filling out credit applications
- Emailing invoices to customers
- Matching invoices to payments
- Completing credit reference
2
Skills For Naasc Credit Clerk M-F am Resume
- Handling emails and calls
- Processing Credit Payments
- Processes Internal Account Clearings. (Application of offsetting credits and debits, writing off bad debts, processing customer refunds)
- Assists Credit Manager in compiling and distributing month end reports to Management and branches
- Assists with various departmental needs (i.e. calling banks to verify cashier checks, obtaining bank ratings on applicants, etc.)
- Ensures accuracy in cashing checks and entering information into computer
- Daily printing and processing of customer check by fax requests
- Daily balancing and filing of processed items
- Convert AS400 A/R aging report to Excel for review and collection efforts; weekly meeting with supervisor, follow up with customers/ reps
3
Skills For Senior Credit Clerk Resume
- Updates credit information of Pinnacle Entertainment, Inc.’s existing credit customers for evaluation by supervisor
- Keeps record on file of credit application and updates including customer account maintenance
- Provides customer credit information or rating as requested
- Assists customers in filling out credit applications
- Assists Manager and Supervisor with documentation for branch or Customer meetings concerning delinquent accounts
- Knowledge of rules and regulations pertaining to collection methods and techniques
- Knowledge of rules and regulations relating to consumer credit
4
Skills For Naasc Wholesale Credit Clerk nd Shift Resume
- Files credit applications in departmental filing cabinet
- Communicate with Central Credit and other properties regarding credit applications
- Handle customer correspondence regarding discrepancies on credit applications
- Create payment vouchers for selected vendor invoices, which include coding to the correct department account numbers
- Coordinate daily mailing of processed items to the correct physical addresses
- Process daily deposits utilizing e-remote application
- Other Accounting Functions
- Performs necessary administrative and clerical functions related to the department i.e. filing and general office tasks
- Sustains housekeeping standards in accordance with department appearance guidelines
5
Skills For Collections & Credit Clerk Resume
- Records daily payments of aged accounts, maintains record of contacts with open customer accounts and negotiates service charges when questioned. Handles disputed balances individually
- Communicates effectively with the sales department, releases confirmed orders for shipment and facilitates resolution of customer disputes
- Assists in mailing monthly past due customer statements and notices to customers informing them that they are delinquent in their payments. Notifies customer with non-sufficient funds of possible legal action
- Previous experience as a Credit Clerk
- Previous clerical experience required
- At least 6 months casino experience
- Refers delinquent accounts to department supervisor for appropriate action
6
Skills For Collection Credit Clerk Resume
- Distributes aged accounts receivable and credit risk lists to the appropriate departments
- Reviews subcontractors and trade accounts coordinating payments with the contract and blacktop divisions. Also notifies prime contractors of delinquent sub-contractors through certified mail
- Monitors customer billing reports for that customer who is violating credit limits or have other credit related problems. Reports this to the credit manager
- Reviews new customer lists to confirm formal credit approval was obtained. Maintains record of those who are not approved and reports this to credit manager
- Attend work on time as scheduled
- Performs assigned work in accordance with applicable safety standards
- Financial and operational business audits
7
Skills For Credit Clerk Resume
- Knowledge of basic accounts receivable concepts, practices, and procedures
- Audit invoices created by other team members
- Communicate invoice issues back to the team member who created the invoice
- Respond and resolve invoice questions and challenges from the customer
- Verifies the information contained on a Guest’s credit application
- Posts information to the guest’s credit application and computer system
- Generate customer account statements, assist credit analysts with the reconciliation of customer accounts and prepare credit references
- Research accounts postings and maintain records, and enter cash application requests
8
Skills For Seasonal Credit Clerk Resume
- Prepares credit file for all guests applying for credit to contain credit application, credit reports, credit checks, proper documentation (i.e. driver’s license, bank information, etc), and other relevant information. Prioritizes the processing of credit files and presents completed credit files to credit authorizer for review
- Establishes new credit accounts and maintains existing credit accounts in MGM Grand Detroit’s internal systems
- Access Dun & Bradstreet credit bureaus by computer and calls references to check credit on potential customers
- Notifies customer by mail, telephone, or fax of acceptance or rejection of application
- Accepts payments on accounts
- Makes daily collection calls and follow up calls as necessary
- Creates spreadsheets to assist Manager and collection supervisor
9
Skills For Naasc Credit Clerk M-F am Resume
- Assist the collection supervisor in the finalization of the release of liens process by typing the information on release form and mailing to the proper customers
- Maintains records of and insures that notes signed by customers are paid as agreed
- Mails attorney demand letters as required by the Credit Manager
- Edits salesman’s number changes as authorized
- Maintains return mail postage
- Knowledge of procedural and legal aspects of collections
- Pulls credit reports from the Credit Bureau, and attaches report to credit application
- Posts returned checks and paid accounts to Central Credit
10
Skills For Senior Credit Clerk Resume
- Establishes customers in the Central Credit system
- Enters information on approved credit accounts into the Company’s computer system
- Assists cashiers with any credit-related problems
- Accepts credit applications over the phone or by mail
- Processes credit information for groups and conventions
- Conducts credit research as needed
- Answers the phone; assists customers with any credit-related problems; provides information to Central Credit as needed
- Safeguard Credit Department assets
- Enter data from credit applications and reports into the computerized system
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