Communications Manager Resume Sample
Clark Roberts
1183 Wade Causeway,
Philadelphia,
PA
+1 (555) 706 8608
Work Experience
Communications Manager
09/2017
-
PRESENT
Detroit, MI
- Develop and manage communications and engagement programs for EY’s multiple people audiences; proactively identify their diverse needs
- Help to prioritize projects to ensure alignment with key areas of focus for BMC and the business
- Drive understanding, motivation and stakeholder value
- Deliver on EY, Global Markets and BMC strategic priorities; align communications with EY’s go-to-market and performance agendas and revenue goals; communicate the BMC value proposition
- Write and manage production of a wide range of communications materials, including Flagscape, PowerPoint, email and video
- Enhance existing and implement new internal communications, tools and techniques
- Consult and meet with partners on communications strategy, approach and plans
- Executes against ICG’s delivery commitment related to the Global AML PMO workstreams (Governance and Oversight, Risk Assessment, Customer Due Diligence/Know Your Customer, AML Monitoring, Remote Deposit Capture, Independent Testing)
Regional Communications Manager
01/2014
-
03/2017
Phoenix, AZ
- Design and lead the delivery of communications initiatives
- Produce engaging, creative and effective communications; drive activities from concept to distribution
- Constructively challenge and influence stakeholders
- Manage relationships with journalists and help promote to them the company’s messages, latest news and developments, and vision
- Develop and manage change communications and engagement programs for EY’s multiple people audiences; proactively identify their diverse needs
- Work closely with leadership to deliver on EY, Global Markets and BMC strategic priorities; align communications with EY’s go-to-market and performance agendas and revenue goals; communicate the BMC value proposition
- Providentactical guidance to realize the BMC vision; maintain comprehensive working knowledge about the change process and implementation best practices
- Build strong relationships across the Distribution and Networks Leadership Team
- Proactively identify and develop messaging to employees from the SLT and cascade across the international territories, working with local MDs and Executives
Business Communications Manager
04/2010
-
11/2013
Chicago, IL
- Ensure opportunities for feedback and two-way conversation between leaders and employees
- Plan and co-ordinate internal forums e.g. Summits/Town Halls/Offsites/Round tables
- Provide presentation and script support for SLT’s speaker opportunities
- Maintain Executive biographies and headshots
- Ensures the communication plan is closely aligned to both the business unit's/division’s/initiative's priorities and the Bank's broader communication strategy. Ensures all written content is consistent with the Bank of the West brand
- Creates and distributes business unit's/division's/initiative’s newsletters, announcements and memorandum
- Managing the investment communication activities either drafting or editing written inputs for regular fund, market and client reports while ensuring timeliness, quality and accuracy
- Producing appropriate communications to inform clients of fund or business changes and significant market events, varying the tone and style of the communication depending on the channel or audience
- To assist the client facing teams where required in the development of reporting or investment market communications that enhance the client experience
Education
Lindenwood University - Belleville Campus
2005 - 2009
Bachelor's Degree in Communications
Professional Skills
- Demonstrated excellent written and verbal communication skills including strong writing, editing, proofreading, and presentation skills
- Excellent organization skills, experience working with executives, strong written and verbal communication skills
- Demonstrated strong organizational skills, results driven; history of anticipating issues and the skills to be strategic, proactive and assertive
- Proven photographic skills with the ability to take high-quality photographs. Video and scripting and editing skills is an advantage
- Demonstrated excellent writing and editorial skills as well as the proven ability to make clear, convincing presentations to senior management
- Strong interpersonal and stakeholder management skills - a proven ability in building strong working relationships with a broad range of colleagues and clients
- Excellent intra-team and inter-team oral communications / listening skills / people skills - to interact with employees at all levels in the Region
How to write Communications Manager Resume
Communications Manager role is responsible for communications, interpersonal, organizational, editing, presentation, media, english, content, leadership, planning.
To write great resume for communications manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Communications Manager Resume
The section contact information is important in your communications manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Communications Manager Resume
The section work experience is an essential part of your communications manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous communications manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular communications manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Communications Manager resume experience can include:
- Excellent communication skills, both verbal and written with a proven ability to present and engage effectively at all levels
- Operate effectively in a highly matrixed, global organization with strong leadership and influencing skills
- Demonstrated experience in financial services communications and solid leadership skills to lead a team of experienced Communications Specialists
- Excellent oral and written communication skills. Strong organizational skills required
- Takes initiative and acts pro-actively, enthusiastically and creatively Solid verbal and written communication skills and good presentation skills
- Strong PC skills, including Microsoft Office experience. SharePoint experience desired but not essential
Education on a Communications Manager Resume
Make sure to make education a priority on your communications manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your communications manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Communications Manager Resume
When listing skills on your communications manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical communications manager skills:
- Project management skills, experience managing multiple tasks simultaneously, strong prioritization and time management skills
- Demonstrated communications skills, including writing and editing, verbal (interpersonal) and presentation skills
- Demonstrated verbal and written communication skills, including editing skills and
- Excellent oral and written communication skills, including the ability to communicate effectively about highly complex findings in all disciplines
- Good verbal communication skills and clear/concise writing skills
- Excellent verbal, written, organizational skills and ability to interface effectively with all levels of the company and client
List of Typical Experience For a Communications Manager Resume
1
Experience For Regional Communications Manager Resume
- A good business mind; comfortable with the budget process, strong project coordination skills and a strong ‘timeline/milestone’ manager
- Outgoing personality with experience in personal selling with excellent telephone skills
- Solid business acumen, diplomacy and strong influencing skills
- Self-motivated and ability to work under pressure, good prioritization skills
- Good organisational skills with ability to juggle many priorities to meet deadlines within budget
- Strong project management skills and excellent execution
- Written and oral communications skills to effectively communicate with diverse constituencies across the organization, including executives
- Outstanding interpersonal, project management and prioritization skills. Unfazed by constant change
2
Experience For HR Communications Manager Resume
- Possess strong writing, editing, proofreading, layout and design skills
- Excellent writing and editing ability in English. Written and spoken Cantonese language skills would be an advantage
- Strong organizational skills, results driven, history of anticipating issues and the aptitude to be strategic, proactive and assertive
- Strong and demonstrated experience in writing on financial and investment topics
- Effectively manage conflicting priorities among multiple stakeholders
- Significant experience of engaging effectively in a partnership approach with senior leaders from diverse business units
3
Experience For Business Communications Manager Resume
- Creative thinking and strong problem resolution skills
- Excellent decision-making ability and risk management skills
- Solid planning, organizational and research skills
- Excellent verbal communication and listening skills, can adapt style to the audience
- Demonstrated ability to work effectively in a collaborative team environment with a dynamic range of people
- Excellent communication and social media skills
- Highly skilled as a writer / communicator with ability to network effectively both internally and externally
- Proven ability to positively resolve difficult internal and external issues using crises communications skills
- Excellent skills with a knack for turning complex information into relevant, engaging, timely and valuable content for both HR and employee audiences
4
Experience For Client Communications Manager Resume
- Strong interpersonal and communication skills to manage stakeholders and negotiate outcomes
- Build strong relationship with indirect reports and develop skills as needed
- Excellent people skills to interact with colleagues, cross-functional teams, and third parties
- Strong interpersonal skills and ability to get along with diverse personalities in a tactful and flexible manner
- Strong teamwork and project management skills needed
- Solid interpersonal communication skills (written and verbal); ability to interact successfully with individuals at all levels
- Outstanding interpersonal skills with a focus on an ability to collaborate
5
Experience For Change Communications Manager Resume
- Demonstrated experience designing and developing training materials and content with an emphasis on online/e-learning modules and knowledge assessments
- Exceptional written and verbal communications, presentations, news writing, speech writing, proofreading and editing skills; able to make the complex simple
- Superior writing and editing skills – recognized for “near perfection” writing and editing and often asked to edit the work of others
- Project experience and expertise in developing, leading, and evaluating effective dissemination and/or communication efforts
- Proven experience of developing, implementing and measuring strategies and programmes to support achievement of business objectives
- Extensive matrix working, influencing and leadership skills, with ability to convey a compelling vision and inspire others to achieve it
- Demonstrated experience managing and executing integrated marketing campaigns
- Prior experience selecting and managing vendors and consulting partners
6
Experience For Sales Communications Manager Resume
- Effectively use various engagement tools, including print and design elements, websites, social media, videos and emerging communications technologies
- Experience working with and counseling senior-level leadership as well as cross-functional partnership experience
- Skills in building in-depth audience insights and designing solutions as a result
- Actively engage leading media tracking databases to effectively monitor for significant press coverage and article sentiment
- Proficient in writing and editing skills
- Experience and proven success in managing communication channels for a growing business
- Strong understanding of the research/science blogosphere as well as experience using social media to promote research
7
Experience For Development & Communications Manager Resume
- Demonstrated experience leading and advising on national health communications campaigns for CDC
- Branding experience OR 2+ years of marketing communications experience
- Creative thinker with outstanding writing and communication skills
- Previous experience in a bank/finance, editorial setting, speech writing a strong positive
- Be skilled juggling conflicting priorities and Project Management
- Experience balancing multiple priorities and multiple projects at once while meeting deadlines
- Able to demonstrate suitable experience in parking / traffic / highway engineering - desirable
- Superior writing, organizational, and communication skills, including an ability to proofread
8
Experience For Integrated Communications Manager Resume
- Over 4 years solid PR experience working on challenger or fast growing beauty brands
- Partners effectively and collaboratively with other teams as needed, such as Marketing, Creative Services and Public Relations
- Exceptional verbal and written communications skills; articulate and comfortable with public speaking
- Proven track record of collaborating and effective stakeholder management
- Superior grammar and editing skills to create material of the highest quality
- Proven ability to juggle competing priorities and deliver across functional lines in a well organised way
9
Experience For Consumer Communications Manager Resume
- Develop research and proofreading skills to ensure all materials are high quality and accurate
- Significant experience translating business strategy and visions into easily understandable and effective employee communications
- Demonstrated experience in the successful design and delivery of training in professional services environment
- Strong experience in marketing and social media strategies
- Experience in progressive communications roles, including experience in internal (corporate) communications
- Strong knowledge of and 7-10 years experience in direct marketing is required
- Strong background and experience in communications including internal, external and executive communications
- Advanced social media marketing skills
- Proven experience and proficiency in technical writing
10
Experience For Product Communications Manager Resume
- Demonstrated experience working on a deadline-driven and delivery-focused environment
- Superior interpersonal skills and the ability to work with all levels of employees, including senior leaders and managers
- Strong experience in delivering internal communications in a corporate or agency environment
- Experience in healthcare, public relations, and/or communications or writing experience
- Prior experience working with the Department of Energy
- Demonstrated experience delivering communications strategies and plans to internal clients
- Proven yourself as a team player and have the ability to build strong working relationships and partnerships
List of Typical Skills For a Communications Manager Resume
1
Skills For Regional Communications Manager Resume
- Strong, polished verbal communication skills and excellent writing, editing and presentation development skills
- Proven ability to develop and implement effective communications plans; excellent writing, editing and project management skills; social media expertise
- Demonstrated communication, presentation/business writing and influence skills, project management skills
- Exceptional, articulate communicator with superior journalistic and business writing skills as well as strong verbal and presentation skills
- Excellent stakeholder management skills, including the ability to work confidently and effectively with leaders and managers in the business at all levels
- Strong analytical skills, including the ability to analyze, prioritize and shape information for varied audiences, as well as a strong sense of creativity
2
Skills For HR Communications Manager Resume
- Strong writing and editing skills and previous writing/editing experience in internal communications, PR, or journalism fields required
- Excellent written and verbal communication skills; strong news judgment; adept at relationship-building
- Excellent program and project management skills with proven successes in building relationships with relevant media, analyst and industry stakeholders
- Experience with reactive/crisis issues. Excellent problem solving and analytical skills
- Excellent verbal/written communication skills and experience producing C-Suite communications
- Demonstrated critical thinking and analytical skills with ability to define problems, collect data, establish facts, and draw valid conclusions
3
Skills For Business Communications Manager Resume
- Strong stakeholder management skills, developed through experience of managing complex relationship networks
- Native-level English or German language skills, with fluency in the other language; Candidates with additional Dutch or French language skills are welcomed
- Strong Marketing Communication skills, with experience in an advertising agency (preferable)
- Excellent interpersonal skills and collaborative team player with good cross-cultural adaptability
- Proven PC skills and experience with Microsoft Office suite of tools
- Exceptional interpersonal skills, including ability to effectively work with people at all levels
- Excellent attention to detail, strong planning, organising, project management skills
4
Skills For Client Communications Manager Resume
- Strong planning, time-management and proactive follow-through skills to ensure effective leadership and keep projects on track
- Outstanding leadership skills; ability to help teams and people move from good to great
- Providing effective leadership for communications specialists and working effectively across the business is essential
- Strong listening, creative thinking, influencing and relationship-building skills in a project-driven environment
- Strong writing, editing, proofreading, and communications skills are essential, including the ability to present concepts verbally
- Excellent customer service skills including establishing, building, and maintaining internal/external customer satisfaction
- Demonstrated experience in writing and designing for the Web (current website uses Dreamweaver), and experience using with SharePoint
- Excellent conceptual and writing skills and a thorough understanding of web-based communications technology
- Track record of successful event planning and project management skills. Experience managing large, multi-faceted off-site meetings
5
Skills For Change Communications Manager Resume
- Competent Project Manager - ability to multi-task and work in a quick changing environment while effectively prioritizing
- Strong communication and planning skills, detail oriented, well organized, problem solving/analytical, self-directed, team focused, and results oriented
- Strong experience pitching media and getting results. Proven ability to develop and maintain relationships with reporters
- Knowledge and experience developing strong, clear and measureable marketing communications strategies, goals and plans aligned with business priorities
- Strong project planning skills including attention to detail and commitment to discipline in project management practices
- Solid writing and editing skills – some peer or manager edits typically needed
- Excellent messaging, writing and editorial skills
- Excellent writing and editing skills. Fluency in Dutch and English is required. Any additional European language is of advantage
6
Skills For Sales Communications Manager Resume
- Strong analytical and reporting skills, with a natural focus on adhering to process
- Excellent writing and editing skills. Fluency in Swedish and English is required. Any additional European language is of advantage
- Strong analytical skills and can manage details when acting alone or within teams
- Strong interpersonal skills including the ability to influence others and work in cross-functional teams
- Strong computer and mobile device skills; familiarity with Mac and PC operating systems
- Strong communication, problem solving and presentational skills
- Strong writing skills in English are required
- Strong planning and organisational skills, with ability to juggle a large number of projects and sound judgment under pressure
- Impeccable project management and change management skills with proven success in delivering global cross-functional projects with high levels of adoption
7
Skills For Development & Communications Manager Resume
- Proven ability to generate ideas that effectively leverage limited marketing funds
- Excellent interpersonal skills, with an emphasis on interactions with marketing department stakeholders
- Excellent interpersonal, strategic planning and project management skills
- Strong interpersonal skills that enable successful partnering
- Creative, proactive, details-minded and with good problem solving skills
- Excellent verbal and written skills; able to influence colleagues professionally and with integrity
- Strong computer skills in programs such as PowerPoint, InDesign, web authoring software
- Strong writing skills in a broad range of formats is essential
8
Skills For Integrated Communications Manager Resume
- Excellent administrative, interpersonal, written and oral communications skills
- Excellent skills using Twitter, Facebook, YouTube and other forms of social media
- Demonstrated excellence in written and verbal communication knowledge and skills including exceptional detail to fit and finish of work
- Excellent writing skills for a variety of media (print, web, broadcast) and able to coach others to write adequately
- Strong computer skills, including Microsoft Office Suite and a keen eye for design / layout
- Excellent communication skills both in term of spoken and written
9
Skills For Consumer Communications Manager Resume
- Strong interpersonal skills - networking, relationship-building, cross-functional team leadership
- Internal communications experience. Prior experience in investments or banking required
- Excellent presentation, presentation development and PowerPoint skills
- Self-starter who is able to manage multiple projects, prioritize effectively and consistently execute with excellence
- Excellent interpersonal skills; ability to work closely with and provide support to executive staff
- Demonstrated public relations, policy development and diplomacy skills
- Demonstrated competence and success in prior assignments, proven project management
10
Skills For Product Communications Manager Resume
- Have very strong writing and communications skills to develop and edit messages, press releases, pitches, statements, and more
- Excellent interpersonal skills with the ability to build consensus among stakeholders
- Proactive with strong execution skills
- Possess very strong written skills and an ability to write, deliver and evaluate internal communication plans for specific audiences and outcomes
- Excellent written and verbal communication skills, with the ability to edit and proof-read
List of Typical Responsibilities For a Communications Manager Resume
1
Responsibilities For Regional Communications Manager Resume
- Working within the framework of CCB Ops’ business priorities and communication strategy, support assigned CCB Ops senior leader(s) by developing and executing on customized communication plans, including measurement of success, that support function-specific priorities
- Proven skills and experience in coaching and influencing senior stakeholders
- Strong writing, editing, proofreading, layout and design, professional printing/publishing skills, including the ability to present concepts verbally
- Excellent writing and editing skills, including knowledge of AP style
- Articulate and creative writing and editorial skills, with experience in developing and executing key communications initiatives and tactics required
- Excellent problem-solving, negotiating and influencing skills
- Demonstrated ability to work effectively in a highly collaborative organizational culture where the primary decision-making process is building consensus
2
Responsibilities For HR Communications Manager Resume
- Excellent planning and web project management skills across multiple simultaneously developing platforms such as websites, social media, apps, mobile, etc
- Excellent writing & editing skills
- Solid planning / organizational skills, with ability to multi-task and manage simultaneous deadlines
- Excellent writing, verbal and presentation skills and professional demeanour
- Proven project management skills coupled with an ability to manage multiple objectives simultaneously
3
Responsibilities For Business Communications Manager Resume
- Interviewing skills – know what the story is and how to get the message out of your interview subject
- Outstanding communications skills (in German and English)
- Exceptional writing and editing skills and well-developed ability to create and enhance engaging and thought-provoking messaging
- Computer skills, including: MS Office, Photoshop, InDesign, internet research and content creation, desktop publishing, database management
- Proven experience managing issues and driving crisis communications in fast paced and ambiguous environments
- Strong experience working and coordinating with global teams
- Exceptional writing, editing, and communications skills
4
Responsibilities For Client Communications Manager Resume
- Experience assessing and measuring impact and effectiveness of communication strategies and tools
- Experience in role(s) in which strong writing and working with high - level corporate leaders is a part of your day - to - day
- Experience in role(s) in which strong writing and working with high - level corporate leaders is a part of the day - to - day role
- Significant experience working with media and establishing strong relationships with reporters
- Experience developing strategic and comprehensive communications plans for all levels of the organization, including experience with senior level communication
- Demonstrated experience contributing to teams by understanding the business’ strategy and purpose
- Top-notch reporting and writing skills
5
Responsibilities For Change Communications Manager Resume
- Experience working with a technology-oriented customer experience company
- Demonstrated solid understanding of communication strategies and how they are used in business to communicate to a vast audience
- Exceptional research, planning, organization, written and verbal communication skills
- Comprehensive knowledge and demonstrated experience in social media marketing and communications
- Demonstrated experience of operating at a senior level within a professional services firm
- Excellent writer with experience working in communications field within highly matrix firm or public relations firm
6
Responsibilities For Sales Communications Manager Resume
- Strong Microsoft office experience including PowerPoint
- Video editing skills with either Adobe Premiere or Apply Final Cut Pro
- Experience developing creative, effective approaches to difficult communications
- Self-starter, thought leader, equally effective working independently and in a team, ability to prioritize work and multi-task
- Superlative organizational and project management skills; ability to work independently on multiple assignments while maintaining top quality deliverables
- Experience and strong ability to craft presentation narratives
- Effectively partner with Card executives, Card HR Consultants, other line of business communicators, and others to ensure desired communications outcomes
- Prior experience working in a 24 7 operations, customer operations center or similar customer focused environment is an advantage
- Relevant work experience in communications, technology or political experience
7
Responsibilities For Development & Communications Manager Resume
- Experience in communications, ideally with an experience in leading internal communication campaigns
- Proven past experience with both external (traditional and digital) and internal communications
- Relevant professional experience at a PR agency or in-house, at a consumer goods or services company
- PPT experience and basic web design experience
- Develops and executes run-the-business and operational communications to enable business results; prioritizes communications to raise message effectiveness
- Providing training and coaching to Center leadership and staff about effective communications, marketing, and public relations
- Liaising with senior management team to understand agency priorities and activity
- Marketing and/or product development experience in the carpet industry desired
- Existing strong relationships with journalists focused on the tech and startup space
8
Responsibilities For Integrated Communications Manager Resume
- Experience writing messaging materials and working with counterparts in legal, policy, product, and marketing functions
- Experience analyzing market trends, developing and successfully implementing new communications strategies that help achieve business objectives (B2B and B2C)
- Extensive knowledge and experience with latest versions of PowerPoint, including creating slide masters, object animations, embedding video, etc
- Experience managing and supporting Federal health communications contracts, including with CDC
- Experience developing, leading and executing strategic communications plan
- Relevant work experience in communications and branding/messaging with increasing responsibilities
- Five to eight years of successful experience planning and implementing communications strategies in a progressive, fast-paced, team-based setting
- Experience with interactive communications, community building, smart targeting and influence building on social media
- Experience in interviewing, communicating with and influencing senior leaders
9
Responsibilities For Consumer Communications Manager Resume
- Experience communicating information and ideas in written and verbal format, and building and maintaining relationships
- Drive communication of key solutions requiring effective partnering with product and sales leadership to ensure appropriate messaging
- Experience managing projects, developing collateral and overseeing vendors in the production of collateral
- Proven excellence in identifying, evaluating and reporting communications key performance indicators and metrics
- A proven track record of building and growing social fan pages for consumer facing clients
- Experience working with not-for-profit or higher education institutions within a Marketing/Communications or fundraising area is highly desirable
10
Responsibilities For Product Communications Manager Resume
- Experienced at motivating, influencing and collaborating with others
- A strong understanding of the regulatory environment governing private banking activities, private client advice and financial promotions
- Demonstrated success composing and submitting press releases
- Experience in understanding the nuances of multi-market support and localising activity accordingly
- Experience in managing teams and working with PR agencies and contractors
- Significant experience in defining and owning change management strategies
- Experience working closely with and writing for senior executives
- Experience leading and managing projects in a global, highly matrixed organization
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