Commercial Relationship Manager Resume Sample
Mose Osinski
6789 Jannie Keys,
Houston,
TX
+1 (555) 394 4287
Work Experience
Commercial Relationship Manager
10/2016
-
PRESENT
Philadelphia, PA
- Intermediate credit skills; Analysis and completion of credit applications up to $3MM in authorizations
- Works with the Sales Manager to identify and develop new markets in the within the bank’s footprint and expand lending opportunities in accordance with the bank’s strategic plan
- Provides advice and council to customers on financing related matters, representing the bank’s best interests at all times
- Provides advice and council to team mates on various topics, which include sales, marketing, loan structure, pricing, etc. A trusted mentor who represents the bank’s best interests at all times
- Proven ability to reach established annual loan production and retention goals
- Strong analytical, time management and organizational skills with work exhibiting a high level of attention to detail
- Excellent written and verbal communication skills with the ability to be persuasive one-on-one as well as in a group setting
- Thorough understanding of basic principals of accounting, and financial analysis
Senior Commercial Relationship Manager
10/2010
-
08/2016
Dallas, TX
- Skills in discussion, facilitation and problem solving
- Willingness and ability to travel within the bank’s service area to conduct site visits and develop new clients
- Develop new business through active calling on clients and prospects
- Develop and maintain a strong COI’s network
- Manage individual production versus assigned goals
- Provide guidance to credit analysts
- Manages loan closing process to include preparing term sheets and commitment letters as well as communicating with attorneys, appraisers and related professionals
- Ensure adherence to company loan policies and procedures
VP, Commercial Relationship Manager
11/2004
-
08/2010
Los Angeles, CA
- Actively participates in community activities or events such as Chamber, Kiwanis, Rotary, etc
- Perform annual performance reviews along with an effective management plan consisting of goals for staff, if applicable
- Assistant Vice Presidents
- Senior Vice Presidents/Directors
- Credit and other Risk Executives within HB / BMO
- Financial Service Associates
- Financial services or Commercial related experience
Education
Judson University
1998 - 2003
Bachelor's Degree in Business
Professional Skills
- Strong negotiation and oral and written communication skills
- Strong analysis, judgment and communication (oral and written) skills
- Computer skills including Windows-based software, word processing and spreadsheet applications, internet usage, electronic mail, and bank software
- Proven experience in commercial lending
- Computer skills to include word processing and spreadsheet application
- Knowledge of financial analysis; credit analysis skills
- Powerful relationship management and business development skills
How to write Commercial Relationship Manager Resume
Commercial Relationship Manager role is responsible for negotiation, credit, analysis, commercial, training, financial, business, software, interpersonal, loan.
To write great resume for commercial relationship manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Commercial Relationship Manager Resume
The section contact information is important in your commercial relationship manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Commercial Relationship Manager Resume
The section work experience is an essential part of your commercial relationship manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous commercial relationship manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular commercial relationship manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Commercial Relationship Manager resume experience can include:
- Developed decision making and persuasion skills
- Customer contact and sales and service skills
- Providing an amazing customer experience by retaining and expanding your existing relationships
- Experience of identifying and meeting customer's commercial banking needs whilst resolving complex queries and transnational banking requirements
- Loan Documentation – Ability to read, interpret and negotiate commercial loan documents and a solid understanding of loan/ banking terms
- Experience in negotiating and structuring commercial loans
Education on a Commercial Relationship Manager Resume
Make sure to make education a priority on your commercial relationship manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your commercial relationship manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Commercial Relationship Manager Resume
When listing skills on your commercial relationship manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical commercial relationship manager skills:
- Excellent written communication skills are also required, including proper use of grammar, punctuation, and business format
- Solid loan structuring and negotiation skills
- Proven experience in commercial lending
- The ability to work with all levels of our credit risk and leadership teams effectively
- Commercial lending experience with a proven successful sales record
- Proven ability to identify, prioritize and develop relationship strategy for high-value retention,
List of Typical Experience For a Commercial Relationship Manager Resume
1
Experience For Senior Commercial Relationship Manager Resume
- Fully developed understanding of lending and credit approval process as well as pertinent bank policies and external regulations
- Completion of Relationship Management process Training and credit acumen assessment
- Develop consistent practices learned through Relationship Management Process and required credit training
- Maintain client relationships. Seek to become trusted advisor through regular client contact and relationship building
- Able to produce credit approval documentation independently with occasional guidance on structure, legal documentation, and underwriting
- Mentor Commercial Loan Associates, Credit Analysts, and Client Banking Specialists
2
Experience For Commercial Relationship Manager Associate Resume
- Be assertive and decisive in arriving at sound business decisions which serve the best interest of the association and the borrower
- Relationship Management and Development
- Credit Assessment and Adjudication
- Loan Oversight and Governance
- Interviews applicants to gain information regarding their business, desire, ability and earning potential so that decisions regarding approval can be made based on acceptable risk levels
3
Experience For VP, Commercial Relationship Manager Resume
- Analyzes credit to determine the ability of customers and prospective customers to qualify for ensuing borrowing requirements
- Provides credit, deposit and other banking services in conjunction with client management activities
- Oversees the timely completion of required documents
- Advanced knowledge of CRE and C&I bank products and services that result in successfully capitalizing on all opportunities to cross-sell the bank’s products.-
- Continually focusing on the balance between business growth and risk management, focusing on meeting market challenges while being mindful stewards of the Bank’s capital
4
Experience For Commercial Relationship Manager, Food & Ag Resume
- Complete necessary analysis and documentation to achieve credit actions related to RM’s existing portfolio (e.g., structure, waivers, and modifications)
- Serve as Client’s primary internal resource as it relates to relationship and credit needs
- Collaborate with Market Leader as part of a team to ensure delivery of top-notch client service.
- Develops new business through identifying and calling on existing or prospective customers; promotes and cross-sell Bank’s services; works with Bank operation areas to ensure that quality service is provided
- Identify and develop relationship strategy for retention, expansion clients and acquisition targets
- Participate with relevant business partners in team-based portfolio development / expertise delivery
- Plan and execute quality client / prospect calls
5
Experience For Senior Real Estate Commercial Relationship Manager Resume
- Revenue Generation: Developing and maintaining commercial account relationships in relation to Loan production, Deposit gathering and Fee production. Working with product partners on cross-sell efforts to deepen relationships and improve profitability. Coordinate with Credit on new originations and renewals
- Successful completion of credit training required
- Do special projects – including PowerPoint presentations to Executive Management, assisting credit with policy writing; mentoring/coaching junior RM’s, etc
- Serve as Client’s primary internal resource as it relates to asset management
- Interact with other team members (Group Portfolio Manager, Market Lead and Credit) to achieve ultimate approval for renewals and modifications to existing business, including active participation in and adherence to requirements of Fit Assessment
- Complete necessary analysis and documentation to achieve credit actions related to AM’s existing portfolio (e.g., structure, waivers, and modifications)
- Negotiate legal documentation related to transactions
6
Experience For Upper Middle Market Commercial Relationship Manager Resume
- Heightened focus on penetration of relationships (i.e. cross sale)
- Produce an LP independently
- Foster and maintain commercial relationships with high level of competency
- Maximizes the department's profitability through the maintenance of a high quality loan portfolio. Has credit authority for the larges and most complex portfolio within established limit
- Has a leadership role in the bank's business development activities. Attracts new business relationships and expands existing business relationships through the call program
- Maintain professional community relations, including leadership roles, to increase the bank's visibility and new business opportunities, and to further personal development
7
Experience For Associate Commercial Relationship Manager Resume
- Approves or rejects loans exceeding the credit authority of subordinate relationship managers up to approved lending limits
- Knowledge of pricing models as it relates to profitability of lending unit
- Detailed knowledge of credit analysis practice and procedure
- In-depth knowledge of products and services offered by financial services institutions
- Manage and develop strategic partnerships with Third-Party Fuel Card issuers and/or acceptance partners across Europe
- Assume full responsibility for country specific and overall market strategies, introduce and promote new partnerships to relevant markets
- Manage development and implementation projects
- Identify, approach, negotiate and set-up further cooperation’s in the area of Fuel Cards
- Negotiate and close contracts, maintain excellent partner relationships, continually build opportunity pipeline and identify new sales opportunities with new and existing partners
8
Experience For Senior Commercial Relationship Manager Roynat Capital Resume
- Combined experience in any of the following: IT, technology sourcing, vendor management, technology strategy, or IT related field
- Focused on service of existing clients
- Primarily responsible for the production of detailed underwriting and credit approval documents through quarterly/annual reviews and renewals
- Collaboration with Client Banking Specialists to fulfill client requests and fulfill due diligence requirements
- Min. 2-3 years in banking
9
Experience For VP / Commercial Relationship Manager Resume
- Collaborate with Technology Owners to understand all aspects of our Microsoft, Salesforce and SAP estate. Work with sourcing to align our contract strategy to obtain the best commercial terms for Thomson Reuters
- Provide an overarching vendor strategy for the vendors such as Microsoft, Salesforce, and SAP
- Operationalize vendor/supplier contracts into business processes
- Facilitate the business’ needs for ongoing technical support on selected products by ensuring that maintenance, support and upgrade renewals are managed/handled/ordered in advance of their expiration
- Work with our Finance team to develop and manage to annual expense budget
- Interpret complex software license agreements, and identify & translate the risk/opportunities relative to Business /technical needs
- Possess sound business instincts and analytical capabilities that can be leveraged to generate logically sound conclusions regarding technology, contract, and communication strategies
10
Experience For Commercial Relationship Manager Resume
- Strong skill set in gaining market place intelligence and communicating the commercial impact of such information back to internal decision makers for timely resolve
- Build and maintain supplier relationships; supplier performance management
- Collaborate with Technology Owners to understand all aspects of our Service Now and AWS estate. Work with sourcing to align our contract strategy to obtain the best commercial terms for Thomson Reuters
- Strong understanding of technology underwriting
- Provides guidance to less experienced relationship managers
List of Typical Skills For a Commercial Relationship Manager Resume
1
Skills For Senior Commercial Relationship Manager Resume
- Results-oriented, flexible, and demonstrated ability to prioritize work assignments
- Strong ability to identify, prioritize and develop relationship strategy for high-value retention,
- Providing an amazing customer experience by retaining and expanding your existing relationships, whilst creating new fans
- Providing an amazing customer experience by retaining and expanding your existing relationships, whilst creating new FANS!
- Assists in the development and training of less experienced Relationship Managers
- Business Banking or Commercial Banking experience with business customer with revenues between $2 million - $20 million
- A strong sense of urgency and commitment to our loan growth goals
2
Skills For Commercial Relationship Manager Associate Resume
- Relevant experience, including sales/client interfacing and commercial credit knowledge
- Significant sales/client interfacing experience demonstrating respect and positive attitude
- In the sponsor finance marketplace or significant experience handling large, complex transactions in tight timeframe
- Experience developing others as a mentor/leader
- Commercial banking new business development experience
3
Skills For VP, Commercial Relationship Manager Resume
- Significant sales/client interfacing experience
- Commercial Credit, Business or Commercial banking, Relationship Management, Consumer, or Small Business credit experience. (Required)
- Commercial Banking and/or related experience
- Commercial Credit, Commercial banking, Consumer, or Small Business credit experience. (Required)
- Five or more years of sales or relevant banking experience
- Commercial middle market new business development/relationship management experience in Long Island territory
- Proven ability to manage high-end Middle Market Clients
- Proven consultative sales approach and track record of opening new markets/business development
4
Skills For Commercial Relationship Manager, Food & Ag Resume
- In the sponsor finance marketplace or significant experience handling large, complex transactions in tight timeframes
- Financial services related experience
- Experience in Capital Markets Relationship Management
- Identify, prioritize and develop relationship strategy for high- value retention, expansion
- Experience tailoring contract Terms &Conditions and/or managing compliance processes
5
Skills For Senior Real Estate Commercial Relationship Manager Resume
- Completion of formal Credit Training, or commensurate experience
- Experience in commercial lending (either production or credit roles)
- Ensuring customers have access to the wider business services that are provided by Metro Bank
- Building fantastic relationships with your customers, supporting them with any queries and help that they need
- Working knowledge of commercial loans, credit analysis and lending
- Meeting customers’ needs
- Finance & Accounting - Intermediate knowledge of accounting principles, financial analysis, and reporting of financial data
- Understand the individual lending needs of your customers and care for them throughout the lending process
6
Skills For Upper Middle Market Commercial Relationship Manager Resume
- Manage and grow a Middle Market commercial portfolio of 5-10 clients, including deepening relationships through cross sell opportunities
- Carry out annual reviews for your customers to ensure we are giving everyone the very best service
- Knowledge of commercial banking
- Knowledge of the commercial lending process, particularly to small and medium sized businesses
- Responsible for growth goals (loans, deposits, fees), both individually and assisting the team, through development of new
- Interact with sales and placement teams and convey feedback to and from carrier partners to ensure product and process needs re being met
- Evaluate new carriers and determine value for adding them to our program
- Understand emerging trends in commercial lines
7
Skills For Associate Commercial Relationship Manager Resume
- Frequent contact with FD operational support teams, settlement/funding, Finance, Credit/Periodic Review, Implementation and Product and Compliance
- Actively generates referrals to all business partners in the bank to help meet the comprehensive financial needs of entrepreneurs or borrowing entity
- Prepares and submits all reports required by management, including call/pipeline and expense reports, in a timely manner
- Knowledge of the Inward Investment world, particularly to small and medium sized businesses
- Gathers financial and general business information and explains products and services offered. Coordinates financial analyses
- Sales – proven selling and negotiating skills with effective sales ability, persuasiveness and marketing techniques. Demonstrates knowledge in the following skills: client interviewing, sales, cross selling, consultative sales, proposals preparation, and presentation
- Understanding the individual business needs of your customers and supporting them throughout the lending, FX and account set up processes
8
Skills For Senior Commercial Relationship Manager Roynat Capital Resume
- Understanding the individual business needs of your customers and supporting them throughout the transactional banking, deposits, lending, FX and account set up processes
- Carrying out regular reviews for your customers to ensure we are giving them a fantastic service and that they have access to all of the amazing services that Metro Bank offers
- Has a solid understanding of all typical commercial lines of business (BOP, GL, work comp, Commercial Package, Commercial Auto, etc)
- Working closely with your colleagues in the wider Commercial Team to make sure we give amazing service to all of our customers
- Review financial and production data and determine trends among multiple carriers
9
Skills For VP / Commercial Relationship Manager Resume
- Offer suggestions to optimize trends
- Regular communications with Director level and above
- Regular communication with senior partner contacts
- Establish relationships with various card schemes contacts and PSPs
- Works and makes calls independently to develop new business with prospects that have moderate and large complex credit needs in assigned portfolio segment and/or has specialized knowledge to target more complex relationships and transactions
- Responsible for growth goals (loans, deposits, fees), both individually and assisting the team, through development of new business Customers and cross selling existing Customers as well as an established network of resources
10
Skills For Commercial Relationship Manager Resume
- Gathers financial and general business information and explains products and services offered. Coordinates financial analyses needed to make credit decisions
- Communicates credit decisions to prospects and Customers as directed to close the sale and negotiates specific terms and conditions for loans within parameters defined by credit decisions
- Develops market expertise and/or target niche industries in the assigned territory. Maintains established and larger market presence
- Develop community relationships, through CRA initiatives and membership in civic and professional organizations, including active participation in networking events
- Monitors credit quality within assigned portfolios and takes action as appropriate
- Cross sells all bank products; directs the coordination of product partners in the attainment of business plans
List of Typical Responsibilities For a Commercial Relationship Manager Resume
1
Responsibilities For Senior Commercial Relationship Manager Resume
- Experience including sales/client interfacing and commercial credit knowledge
- Experience with real estate or commercial lending risk analysis
- Mentors Financial Analysts, Portfolio Managers, and/or less experienced Relationship Managers
- Develop financial solutions that are creative, sound and effective
- Cross sells and makes referrals to other lines of business across the organization - ABL, Leasing, Capital Markets, Private Banking, CRE etc
2
Responsibilities For Commercial Relationship Manager Associate Resume
- Be informed of relationship activity as deals progress through the underwriting and closing process
- Mentor junior RMs, Commercial Lending Associates, Credit Analysts, and Client Banking Specialists
- Developed understanding of lending and credit approval process as well as pertinent bank policies and external regulations
- Provide an overarching vendor strategy for the vendors in the Service Now and AWS estate
- Collaborate with Technology Owners to understand all aspects of our Security and Adobe estate. Work with sourcing to align our contract strategy to obtain the best commercial terms for Thomson Reuters
- Partner with RM/MLs to maintain and grow client relationships. Seek to become trusted advisor through regular client contact and relationship building
3
Responsibilities For VP, Commercial Relationship Manager Resume
- Join Group Manager in meetings with the client, including any necessary site visits
- Complete necessary analysis and documentation to achieve credit actions related to RM’s existing portfolio (e.g., waivers and modifications)
- Negotiates compensation agreements with partner carriers to include contingencies and profit sharing
- In banking
- Practical working knowledge of sales principles
- Evaluate existing and projected company cash flow
4
Responsibilities For Commercial Relationship Manager, Food & Ag Resume
- Monitor loan documentation and processing
- Utilize personal involvement in the community to enhance networking opportunities
- Superior knowledge of commercial banking products and services (both credit & non-credit)
- Career growth potential with formalized training opportunities
- Sales/client interfacing and commercial credit knowledge
- Identifies sales opportunities and prospects that lead to sales of commercial, wealth management, depository and other products and services
- Maintains a small portfolio of clients and is responsible for the profitability and the cross sale of additional ancillary products
- Ensure consistency across the portfolio in deal structuring to bridge client needs to appropriate risk mitigation through detailed analysis and underwriting of credit
- Responsible and accountable for the risk rating accuracy and risk identification on assigned portfolio
5
Responsibilities For Senior Real Estate Commercial Relationship Manager Resume
- Present renewals and annual reviews at Loan Committee and any necessary pre-meetings
- Conduct annual site visits and work to gain market expertise in locations where the bank has exposure
- Maintains an updated qualified prospect list and pipeline that aligns with the risk profile of the bank by partnering effectively with credit and risk colleagues
- Expertise in credit structure, underwriting, and negotiation. Able to work independently
- Actively participates in business development activities for the purpose of attracting additional profitable business for the bank
6
Responsibilities For Upper Middle Market Commercial Relationship Manager Resume
- Series 79 license or to complete within the required timeframe
- Oversee production of necessary work product to facilitate credit actions (LPs etc)
- Heightened focus on penetration of relationships (i.e. cross sale) and potential repeat business. In addition to new business opportunities as available
- Mentor junior Relationship Manager’s, Credit Analysts, and Client Service Specialists. Potentially transitioning mature relationships to Relationship Manager II or III
- Maximizes the department's profitability through the maintenance of a high quality loan portfolio. Has credit authority on large and complex accounts
- Maintains professional community relations, including leadership roles, to increase the bank's visibility and new business opportunities, and to further personal development
- Cross-sell additional products and services to existing customer base and asks for referrals
- Motivation and initiative are essential
7
Responsibilities For Associate Commercial Relationship Manager Resume
- Monitors credit quality within assigned portfolios and takes action when necessary
- Identifies, evaluates, structures and documents commercial credit transactions
- Serve as one of Client’s primary internal resource as it relates to relationship and credit needs
- Interact with other team members to achieve ultimate approval for new business and modifications to existing business, including active participation in and adherence to requirements of pre-screen and loan committee meetings
- Collaborate with Group Manager as part of a team to ensure delivery of top-notch client service
- Take the lead in production of necessary work product to facilitate credit actions (LPs etc)
- Lead production of necessary work product to facilitate credit discussions (loan presentations, deal memos, etc)
- Develops new business through calling with senior lender on existing or prospective customers; promotes and cross-sell Bank’s services; works with Bank operation areas to ensure that quality service is provided
8
Responsibilities For Senior Commercial Relationship Manager Roynat Capital Resume
- Researches overdrafts and outgoing wire transfers and determines appropriate action; assists in implementing approval or denial action
- Thorough knowledge and understanding of commercial lending practices and loan documentation requirements
- Basic knowledge of credit underwriting, documentation, loan policy, and regulations
- Thorough knowledge of financial analysis including ratio and trend analysis and projections
- Develop relationships with early-stage entrepreneurs in the Midwest with the goal of converting them to CIBC clients
- Maintains portfolio of and contact with depository customers and monitors problem resolution with operations
- Serves as the primary linkage for all financial services to the individual client with the Bank (i.e., Treasury Services, International, Trust and Cash Vault)
9
Responsibilities For VP / Commercial Relationship Manager Resume
- Build a referral network of investors and influencers that includes venture capitalists, angel investors, incubators, advisors, attorneys and accountants to drive transaction flow
- Work with Treasury Management and other groups to develop a compelling offering for early stage clients and an efficient onboarding process
- Work with credit and management to structure and underwrite selected transactions
- Extensive contact network among early stage entrepreneurs, investors and influencers, preferably in the Midwest
- Serves as a single point of contact for Ivantage team members and for Commercial Insurance partners for the day-to-day management of the relationship including new and expanded product launches
- Proactively monitors extent to which current partners are meeting Ivantage/Allstate expectations for production, product availability, profitability, and service (both agent- and customer-facing service)
- Identifies and recommends steps to remediate any emerging issues relative to production, product availability, and service (both agent- and customer-facing service)
- Provides proactive communication to appropriate team members regarding relationship trends relative to production, product availability, and service (both agent- and customer-facing service), or other emerging issues
10
Responsibilities For Commercial Relationship Manager Resume
- Identifies and recommends steps to optimize partner value and present recommendations to Business Development/Relationship Management Director
- Negotiates and maintains the expanded market agreements (contract) with each insurance partner
- Researches and recommends new carriers for appointment in alignment with strategic goals
- Communicates carrier trends and issues with appropriate team members for disbursement to agency force
- Create and update reports to communicate complex data to team members and upper management
- Works with compliance, credit review, and auditors to ensure credit extension is within policy and applicable laws and regulation
- Practice business development skills through the practical application of performing business calls to customers and prospective customers in order to gain further experience in outside loan production and negotiations and support achievement of new business goals
- Provide high level of customer service to existing clients in order to build relationships, to expand development of business and to identify and create cross sell opportunities for other product lines
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