User Experience Resume Sample
Nora Nitzsche
44218 Davonte Hollow,
Houston,
TX
+1 (555) 940 0247
Work Experience
Director of User Experience
04/2017
-
PRESENT
Los Angeles, CA
- Annual User Productivity Survey
- Client Relationship Assessment Scores
- Savings to annual budget
- Number of innovations
- Drive idea refinement through tests together with business as well as feasibility evaluation with experts, along the different streams of the value chain. Writes specs and documentation to support all development activities, namely UI Dev
- Recommends changes in policies and procedures to the HSL User Experience staff team as needed
- Ensure R&D spend is aligned with strategic objectives and investment decisions inclusive of maintenance spend allocations
- Maintain multiple product backlogs (e.g. backlog refinement and prioritization, user story development, requirements definition for software) and input processes (e.g. field escalations, customer enhancement requests, product management guidance)
User Experience
10/2014
-
01/2017
Dallas, TX
- Instruct, assign and direct the activities of the Product Definition and UX staff to ensure that the work performed meets the needs of EIS customers and aligns with the department priorities
- Manage a team that collectively serves as the subject matter expert of our products for internal and external stakeholders
- Leadership experience with an integrated UX team is also required
- Proven experience prioritizing and directing multiple design initiatives simultaneously in a fast-paced and challenging, matrix environment
- Lead User Experience and Strategy efforts in developing and implementing scalable processes and/or tools to enable functional productivity
- Continue to develop the role of User Experience, Usability Testing, Research and the User Centered Design process within Macy’s
- Extend the User Experience discipline to more and more digital and physical touch points (stores, internal tools, etc.)
- Continue to drive employee engagement by identifying and removing critical organizational blockers required to deliver against the value of the product management and user experience organizations
User Experience Internship
02/2011
-
04/2014
Detroit, MI
- Provide the strategic direction for the organization as it relates to backlog and User Experience activities and processes
- Lead early stage rapid design and prototyping to support Product Management initiatives
- Develop budgets for and manage resources across multiple locations including offshore
- Make final decisions on administrative or operational matters and ensures effective achievement of operation’s objections
- Regularly interacts with executives and/or major customers. Interactions normally involve controversial situations, customer negotiations, or influencing and persuading other senior level managers
- Be a key member of the Product Management senior leadership team
- Manage and direct the people management activities for the Product Definition and UX staff which includes but is not limited to performance management, compensation administration, workforce planning, training and development, coaching and counseling, and talent acquisition
Education
Missouri University of Science and Technology - Engineering Education Center
2005 - 2010
Bachelor's Degree in Computer Science
Professional Skills
- Excellent influencing skills – demonstrated by strong interpersonal skills, confident delivery, decisiveness and demonstrable self-belief
- Strong facilitation, brainstorming and collaboration skills with expert user experience orientation and exceptional people skills
- Very strong problem solving skills, customer service and interpersonal skills
- Advanced thought leadership and UX design vision skills, including advanced analytical, strategic, and conceptual design skills
- A strong team player and leader with excellent planning, leadership and managerial skills
- Excellent communication, writing, grammar, editing and proofreading skills
- Strong organizational and administrative skills, including self-directed project planning
How to write User Experience Resume
User Experience role is responsible for design, interpersonal, presentation, leadership, visual, influencing, software, digital, development, prototyping.
To write great resume for user experience job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For User Experience Resume
The section contact information is important in your user experience resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your User Experience Resume
The section work experience is an essential part of your user experience resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous user experience responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular user experience position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative User Experience resume experience can include:
- Excellent relationship building, influencing and negotiation skills with other cross functional teams
- Strong skills in the following programs: MS Office, Omnigraffle, Axure and/or other prototyping tools
- Possession of excellent facilitation skills, including educating stakeholders on the importance of user design and its impact on the usability of the system
- Prior experience defining and owning the complete user experience within a software development organization
- Good interpersonal skills, with the ability to listen to and build rapport with all stakeholders including agencies, designers, project teams and executives
- Programme assessment and remediation skills, with experience of turning around distressed programmes of work
Education on an User Experience Resume
Make sure to make education a priority on your user experience resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your user experience experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in User Experience Resume
When listing skills on your user experience resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical user experience skills:
- Excellent communication, problem solving, conflict / resolution management, active listening, time management, and interpersonal skills
- Strong written communication skills with proficiency in spelling and grammar
- Excellent conceptual and problem-solving skills illustrating a thoughtful design process
- Experience leading user experience and/or user interface design teams with demonstrated launched products
- Proven skills in presenting, client partnership and visual communication
- Portfolio of work demonstrating cross-channel expertise and skill in creating user-centric digital experiences, UX research, prototyping and testing
List of Typical Experience For an User Experience Resume
1
Experience For Director of User Experience Resume
- Leads through effective story-telling with strong communication and presentation skills
- Technically inclined with strong front-end development skills or working knowledge (HTML/CSS/Javascript)
- Extensive experience of experience orchestration and mapping of ecosystems, experiences, customer journeys, and service blue prints
- Excellent written and verbal communication skills, with the ability to influence and work collaboratively with other senior leaders within the organization
- Outstanding verbal and written communications and presentation skills
2
Experience For User Experience Strategist Resume
- Proven experience in building, leading, and managing large high-performing teams
- Experience writing product requirements, communicating efficiently with a cross-functional team, A/B testing, optimization, feature prioritization
- Lead on-site and remote user experience teams focused on creating compelling user experiences
- Experience designing engaging web-based software product user experiences
- Proven experience in team building, mentoring, and leadership
- Analyze the user experience by evaluating the experiences end-to-end, seeking out opportunities for improvement
3
Experience For User Experience Consultant Resume
- Solid experience in decision making and negotiating with stakeholders
- Experience in user experience design and leadership, building great teams and scalable processes in rapidly growing companies
- Proven success designing and optimizing world class branded e-commerce and transactional experiences
- Experience creating amazing user experiences
- Effectively collaborates with managers, product managers, engineers, and researchers to define, conceptualize, and design user-facing products
- Prior experience working in a digital product design or development related role (web or mobile apps)
- Experience with user experience design, user research and design thinking
- Communicate effectively in writing as well as interpersonally
- Skills with Illustrator, Photoshop, wireframe, and prototyping (OmniGraffle, Axure, Balsamiq)
4
Experience For User Experience Director Resume
- Strong grasp on design and user experience principles, and able to speak fluently on these principals when providing design rationale
- Solid experience in creating wireframe, storyboards, user flows, process flows & site maps
- Partners with the UX leadership team to define the domain experience and to ensure deliverables are consistent with the user experience design vision
- Able to demonstrate good business acumen
- Experience in a combination of both the Design and User Experience industries
- Experience using data and analytics to demonstrate success
- Experience in managing design operations and projects, specifically aligned with user experience /design teams
- Verbal and written presentation skills to communicate clear, concise findings and actionable recommendations to designers, product owners and executives
- User experience design experience
5
Experience For User Experience Internship Resume
- Passionate and skilled at recruiting and growing strong UX design talent
- Experience: 7+ years of experience in user-centered research and design across web, mobile, and desktop applications
- Effectively lead design efforts and manage junior team members
- Expert-level skills in Information Architecture, Interaction Design and UX Design
- Understanding of user experience design, user research and design thinking
- Defining the user experience and user interactions across all digital channels
- Having a strong tendency towards visual thinking – using techniques like storyboards and sketching – to communicate interaction design concepts
- Managing and mentoring a team while adapting to the ever-changing priorities of the Enterprise software business
- Experience capturing design, documenting requirements, performing usability testing, and conducting user research
6
Experience For User Experience Software Engineer Resume
- Experience with the processes of sketching, conceptual design, wireframing, prototyping, and usability testing
- Experience of using appropriate software for creating and testing UX artefacts
- Experience planning visioning workshops and brainstorming sessions
- Experience leading and managing UI/UX work/rapid lean prototyping
- Lead UX projects and deliver end-to-end UX solutions, managing, prioritizing and addressing business needs, features and changes deftly with teams
- Define new and evolve existing experiences, aligning core user needs and business objectives while offering solutions that solve elegantly for complexity
- Experience in hiring, managing and inspiring a team
- Experience designing and delivering products in cross-functional teams from start to finish for enterprise level clients
7
Experience For Head of User Experience Resume
- Project Management experience: work planning, status reporting, client relationship management, financial management
- Relevant client facing experience—consulting or agency
- Experience in UX field, managing and building teams in the enterprise products and solutions space
- Develop the roadmap for mobile initiatives including championing device-specific experiences
- Experience designing and developing in HTML5, CSS and Angular
- Work collaboratively with the trading departments to drive ongoing development to the User Experience
8
Experience For Senior User Experience Consultant Resume
- Support Visa’s Corporate IT teams in adopting and developing User Experience (UX) strategies for their individual business needs
- Author communications that are focused on changing the mental model and driving the user experience vision across CIT
- Work closely with the Product Management, Research, Marketing, & Engineering teams to build strong partnerships and formulate strategic product direction
- Experience working with researchers in both quantitative and qualitative data gathering
- Proven track record of designing innovative and differentiated products and services and bringing them to market
- Previous experience in conceptualizing and designing User interface (UI)/UX for mobile devices
- Significant experience deploying and running SCRUM in an enterprise environment
9
Experience For User Experience Prototyper Resume
- Demonstrated consistent ability to work with cross-functional teams and deliver solutions while mitigating or removing hurdles / obstacles
- Proven track record of data driven decision-making and applying continuous improvement methodologies across teams
- Proven track record building and maintaining UX teams
- Experience designing and prototyping with Sketch or InVision
- Experience closely collaborating with product and engineering teams
- Experience managing a product team and giving feedback to junior team members
- Designs across web, mobile apps, and in-store environments, ensuring a consistent user experience across different platforms
- Experience of leading large scale international projects
- Experience of Usability testing
10
Experience For VP User Experience Resume
- Experience with customer/client management, and managing the tension between customers’ wants and needs
- Provides excellent customer service to HSL’s culturally diverse patron base including
- Leads codification of world class design assets, and innovates on existing assets to continue the advancement of the experiences
- Proven track record executing usability studies to evaluate complex problems
- Partners with the Digital IT team for activation, implementation and bringing the desired experiences to life
- Consult regarding strategy, process and organizational implementation of Customer Experience across CIT
List of Typical Skills For an User Experience Resume
1
Skills For Director of User Experience Resume
- Excellent interpersonal skills to interact with clients and team members
- Strong skills presenting UX findings and data in various formats (e.g., written reports, presentations, and highlight videos)
- Excellent skills producing visual design comps, cuts and guides, and full-fledged design style guides
- Strong design presentation skills
- Solid and relevant experience in the field of User Experience Design, preferentially in the Commerce domain
- Pursuing a Design major, or have creative experience and looking to expand your knowledge of the field of user experience
2
Skills For User Experience Strategist Resume
- Demonstrated experience developing and implementing strategies for new technologies
- Proficiency with Adobe Creative Suite and prototyping skills in Axure (or similar prototyping tools) are required
- Hands-on experience prioritizing and framing UX opportunities
- Strong portfolio demonstrating past work experience and deliverables (e.g.: study plans, reports, research, wire framing)
- Creative problem solving and research-driven solutioning skills
- Demonstrate good judgment in setting schedules/risk taking
3
Skills For User Experience Consultant Resume
- Capability to adhere to team processes and standards, while leading process improvement efforts Exceptional presentation, communication, and negotiation skills
- Pecific systems experience including 10+ years managerial experience
- Experience in more than one of the following areas: user experience, information architecture, creative design, and product strategy
- Experience working across organizational boundaries to define, manage, and prioritize work
- Substantial, recent experience of working within user experience strategy
- A strong understanding of business and user requirements, and the ability to address and advocate for the end-user experience
- Collaborate with other interaction designers, user researchers, and software developers to ensure the delivery of excellent user experiences
- Lead dynamically and energize design work teams to learn and apply new skills and techniques to respond to
- 8+ User Experience User Interface Design experience
4
Skills For User Experience Director Resume
- Manage time effectively to meet multiple, tight deadlines
- User experience design experience for web & mobile applications
- Demonstrated ability to build strong relationships and work across multiple internal stakeholders, business areas, and external providers
- Proven experience using user research to develop and inform the UI
- Demonstrated proficiency/experience using HTML/CSS, Javascript, agile methodologies and scrum
- Commitment to be a strong advocate for the customer and their experience
- Proven experience bringing your ideas to fruition using both low and high fidelity prototyping methods
5
Skills For User Experience Internship Resume
- A strong portfolio with examples of related experience design work in global organizations
- Attract and retain strong customer experience designers, researchers and copywriters who are permanent colleagues
- Total experience in the User Experience field
- Strong experience with software focused companies
- Drives experience strategy and innovation to improve user experience
6
Skills For User Experience Software Engineer Resume
- Facilitating product requirements by researching, conceiving, wire framing, sketching, prototyping, and mocking up user experiences for digital products
- Researching, analyzing project requirements, conceptualizing user experience design, working with a scrum team
- Participating in product usability testing, analyzing data, and advising product owners on priority usability issues to be addressed
- Working in our Innovation Lab to bring to life the user experience that puts the Internet of Things into brand-new products and services
- Championing user experience and helping to implement cultural change toward user-centered design and development within Intergraph PPM
- Turning designs into experiences that the clients understand and embrace
- Growing your skill set while help FHM grow it’s business
- Translating ideas and concepts into mockups that lead to simple intuitive user experiences
7
Skills For Head of User Experience Resume
- Making design and user-experience decisions related to core, and new, functions and features
- Defining shape of digital experiences
- Solving strategic and complex customer problems with many dependencies through collaborative experience design practices
- Manage and shape a strong team of designers, including: mentoring, career development recruiting and hiring
- Bring strong conceptual design thinking while understanding the importance of adhering to standardized design patterns
- Hands-on experience in developing applications utilizing MVC Architecture and configuring web containers with a focus on Test Driven Development
- Experience contributing to user research (ethnographic research, contextual inquiry, participatory design, concept testing, usability testing)
- Experience supervising, directing, and managing large, complex and globally diverse teams
- Experience doing research and making recommendations and/or creating a plan based off that research
8
Skills For Senior User Experience Consultant Resume
- Track record in developing exceptional digital servicing experiences as well as in supporting sales initiatives via digital channels
- Experience incorporating research into the design process, including contextual inquiry, usability testing, heuristic evaluation, etc
- Usability testing experience (Heuristic evaluation, developing and executing test protocols)
- Experience planning, prototyping, and designing for responsive web
- Experience creating accessible designs, and running accessibility audits (WCAG 2.0 AA)
9
Skills For User Experience Prototyper Resume
- Ustained experience leading and developing a digitally-oriented multi-disciplinary team
- Experience designing front-end UX solutions for consumer software development using modern web technologies such as AJAX, Ruby on Rails, etc
- Demonstrated implementation of emerging interaction design standards, best practices and emerging trend and technologies
- Experience conducting user research through full lifecycle of product from prototypes to engineering feature refinement
- Good understanding of how your designs are built by engineering teams
- Experience building and leading successful design and/or UX teams
10
Skills For VP User Experience Resume
- A track record of leading teams and solving complex experience design challenges
- Experience designing and standing up a UX Lab for a Software Company
- Experience in working in a collaborative team and directly with developers implementing designs
- Experience working in a customer service setting required
- Identify and source new opportunities to innovate on the digital customer experience and bring this innovations to market via new and existing pipelines
- Knowledge of, and experience working with, modern and emerging Fintech solutions is ideal
List of Typical Responsibilities For an User Experience Resume
1
Responsibilities For Director of User Experience Resume
- Strong influencing skills to drive change and represent the bank’s interest in the external market
- Design driven and confident personality with excellent relationship skills in order to interact with the various departments, teams and external agencies
- Experience with a proven track record in building a user interface for solutions and tools including
- A passion for User-Centric Design and a track record of designing and delivering excellent user experiences
- Experience designing cross-channel experiences, including desktop and mobile devices
2
Responsibilities For User Experience Strategist Resume
- Depth and expertise in innovative digital creative experiences across B2C including user research, interaction, and experience
- Experience developing interactive products as an Information Architect, Interaction Designer, User Researcher, User Experience Designer
- Works closely with the Customer Experience team to learn from our customers’ experience with existing systems and
- Experience in User Experience Design
- Experience in end-to-end Customer Experience or Service Design
- Expert cross-group collaboration and persuasion skills
3
Responsibilities For User Experience Consultant Resume
- Expert design communication skills
- Advanced detail and organizational skills
- Design the architecture, navigation, user flows, information and interaction solutions that effectively and directly solve user needs
- Strong portfolio with work samples showcasing expertise in user experience design, creativity and aesthetics, and depth of thought
- Front-end Skills (Angular, React, JS, HTML, CSS)
- Demonstrated experience as a leader of leaders with the ability to develop creative talent globally (both managers and individual contributors)
- Attract, recruit and retain a strong bench of skilled and engaged associates
- An accomplished communicator capable of contributing to thought leadership marketing and mentoring experience team members
4
Responsibilities For User Experience Director Resume
- Experience in working with users, stakeholders, and development teams and translating designs into buildable artifacts
- Experience in leading and facilitating design sessions with system users and executive stakeholders
- Experience with analyzing various forms of Web statistics, including Web Trends or Google Analytics
- Experience presenting to and collaborating with C-level stakeholders
- Possesses demonstrated business acumen; defining strategy to meet business goals
5
Responsibilities For User Experience Internship Resume
- Experience in Advanced Marketing
- Experience in Marketing
- Act as a mentor to the EA team, and ensure focused training and development programs for junior Experience Architects are in place
- Proven track record in delivering delightful and easy-to-use products and services based on user needs, business, and research, able to provide case studies
- Experience running product design workshops
- Make strategic design and user-experience decisions related to existing features, as well as future of new platforms (inclusive of migration strategy)
6
Responsibilities For User Experience Software Engineer Resume
- Have implemented solid systems and processes for teams to scale, while protecting the creativity, agility, and initiative of the team
- Experience working in an agile development organization
- Build rapid prototyping into our user experience process that the team can utilize for user research activities as well as stakeholder alignment
- Strong understanding of JavaScript, jQuery, HTML5/CSS3 and client-side pre-processors, such as LESS or Sass
- Experience communicating with web services and APIs within client-side interfaces
- Portfolio of work that demonstrates detailed attention to emerging device or custom UI Design Patterns found in industry HIGs (Human Interface Guidelines)
- Excellent systems thinker with a talent for implementing consistent design patterns across products
- Able to demonstrate professional knowledge of user research and testing to give advice and guidance to internal and external customers
7
Responsibilities For Head of User Experience Resume
- Experience successfully managing a UX team
- Experience and knowledge of workflow, wireframing, and schematic creation tools such as Sketch, Invision
- Experience delivering design products in an Agile environment
- Experience working in Agile environments and the opportunities/constraints implied
- Experience creating vehicle interfaces
8
Responsibilities For Senior User Experience Consultant Resume
- Experience in producing accessible designs
- Experience designing iOS and Android applications
- Experience with common UX design and prototyping tools such as Sketch, Axure, InVision, Adobe Creative Suite, etc
- Strong understanding of basic digital technologies and their core capabilities
- Demonstrates a basic understanding of your own local market and payments industry landscape
- HTML5/JavaScript/ActionScript development experience, with working knowledge of OOD and design patterns
9
Responsibilities For User Experience Prototyper Resume
- Experience developing applications that can run 24/7
- Create production-ready graphics for the Corporate and Social Intranets. Support and mentor other Intranet team members in creating great employee experiences
- Interact with peers in other CIBC user experience groups for consistency of design standards and knowledge sharing of best practices
- Structures, maintains, and delivers user experience design consistency across software design efforts in collaboration with Engineering Architects
- A strong understanding of the potential of the connected world and what it can mean for clients and their industries
- The ability to analyse a complex problem and through an evidence based approach produce compelling insight and recommendations to a client problem
- At least 5 – 7 years UX experience on a wide range of products eg in a commercial software product company, or research and design agency
10
Responsibilities For VP User Experience Resume
- Define user experience plans and execute on the vision
- Facilitate user experience workshops and deliver subsequent results
- Alternatively, work history could include a background and combination of UX consulting firm and corporate technology company experiences
- Strong technical knowledge of collaboration and communication solutions and features, capabilities and best use
- Proven ability to isolate issues and gather necessary resources to problem solve
- Proactively identify and prioritize risks, then create plans to quickly resolve them
- Work with the HP.com business team and product team to develop and maintain the global product strategy and roadmap for customer experience function
- Strong understanding in web and mobile (e.g. iOS, Android) design languages
- Experience in prototyping tools such as Axure, JustinMind or Invision
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