Travel Retail Resume Sample
Ocie Raynor
35403 Gutmann Tunnel,
San Francisco,
CA
+1 (555) 695 7606
Work Experience
Regional Finance Director, Travel Retail
11/2015
-
PRESENT
Dallas, TX
- Work with sales team (Account Coordinators (ACs) and Area Sales Managers(ASM)) to provide marketing support in the following areas
- Development of brand equity, sales, profit and market share in the territory within Company guidelines and strategies
- Adapts marketing, investment, HR and distribution strategy to local needs
- Full Profit and Loss responsibility
- Localize, adapt andmaximize Global Brand digital strategies applied for the Travel Retail channel
- Evaluate, select anddirect digital agencies to produce new content
- Define and measure campaignKPIs with Travel Retail Brand leads
Travel Retail
07/2011
-
09/2015
Los Angeles, CA
- Process local suppliers’ payments via Citibanking (alternate with Accounts Executive)
- Drive TR quarterly quadrant review process by providing SKU quadrant analysis for all brands, organize quarterly review meetings with marketing teams to decide on SKU optimization and develop action plans
- Develop TR gross margin plan for TR WW and three regions for all brands to incorporate changes in BAP, pricing, newness, customer mix, retailer margin, sub category and returns/discounts
- Develop financial models incorporating the key drivers for Gross Margin - plan and estimate. Utilize the models with TR regions, marketing and Operations Finance teams on forward-looking gross margin estimates and plan
- Responsible for leading all aspects of new product launch activity (Saleable and Travel exclusive programs), including but not limited to concept generation, COG review, forecasts, creative/packaging, merchandising,and promotional elements in coordination with cross-functional teams. Ensuring launches meet the brand’s strategic and financial targets
- Track and manage track the budget for all initiatives, including estimates, purchase orders (PO’s), and invoices
- Develop strong relationships with key external partners through consistent communication. Act as the point person between external and internal functional teams
Travel Retail Internship
07/2005
-
04/2011
Dallas, TX
- Direct a team ofproducers and QA agencies on multi-lingual global site development
- Oversee siteanalytics and digital paid media performance from a global perspective
- Ensure the uniquebrand equity is upheld in every digital initiative
- Manage all forums for program/product development to ensure that programs meet brand’s strategic and financial objectives. Furthermore, analyze the market to provide forecasting guidelines for all TREX newness and briefs to Demand Planning during weekly meetings
- Monitor the brand’s performance versus the competition to identify product need gaps and opportunities; develop and execute action plans to improve brand performance when needed. Analyze market data to identify opportunities and risks
- Ensure that expense claims by employees are in accordance to Company’s HR policies
- Accurate coding of Non-PO suppliers’ invoices and data entry to SAP
Education
Colorado State University - Global Campus
2000 - 2005
Bachelor's Degree in Marketing
Professional Skills
- Demonstrated ability to manage multiple high priority projects effectively- proven success in fast-paced environment
- Strong communication skills for interacting with customers and your team
- Strong communication skills, proficient in English & Mandarin
- Able to multi-task, with strong organizational skills and attention to detail in a fast-paced, fluid, and matrixed environment
- Excellent client service, communication and organization skills
- Possess strong interpersonal skills to communicate with confidence to both internal and external customers
- Advancing Your Skills Certification
How to write Travel Retail Resume
Travel Retail role is responsible for interpersonal, software, training, retail, computer, finance, integration, database, mac, printing.
To write great resume for travel retail job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Travel Retail Resume
The section contact information is important in your travel retail resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Travel Retail Resume
The section work experience is an essential part of your travel retail resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous travel retail responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular travel retail position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Travel Retail resume experience can include:
- Execution of Travel Retail and Franchise locations in the Americas, partnering with cross-functional teams to ensure correct brand execution and brand standards at points of sale, measured on timely openings and KPI’s related to productivity
- Organize and book quarterly Core MAC Trainings for CT&D- Leading Effectively, Retail Manager Academy, Retail Manager Meetings
- Build a strong and effective relationship with all GTR Business stakeholders,
- Build a strong and effective leadership and collaboration within the Global IT community
- Effectively manage people
- Demonstrated strategic thinking and business acumen
Education on a Travel Retail Resume
Make sure to make education a priority on your travel retail resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your travel retail experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Travel Retail Resume
When listing skills on your travel retail resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical travel retail skills:
- 2) Good computer skills – especially Excel and Powerpoint
- Strong retail experience and proven track record
- Excellent verbal, communication as well as interpersonal skills
- More than 5 years Trade Marketing experience in Consumer Goods
- Sound negotiation, communications and selling skills
- Develops Talent and Capabilities – Identifies and cultivates essential skills and attributes to maximise individual contribution and engagement
List of Typical Experience For a Travel Retail Resume
1
Experience For MAC Travel Retail Resume
- Two to three years of working experience in a demand planning analytical position
- Experienced in managing a team and driving performance management
- Presentation of profit and loss statement to senior management with explanation of variances from plan and over prior year
- Travel Retail business experience
- Build and update excel trackers for In Store Support and Skill Certification
- Update Skill Certification jewellery tracker
- Prioritizes, plans, and adjusts schedules as necessary to maximize sales: is responsible for the staff planning
- Provide effective feedback to KCRs on their productivity to set goals and expectations
2
Experience For L Oreal Travel Retail Americas Resume
- Pecialty retail store management experience
- Demonstrated ability to develop positive relationships and manage a team
- Experience in retail store management
- Selling and maximizing sales
- Design labels in terms of Hainan special requirement to support TR launching in Hainan off-shore duty free store according to Hainan assortment.
- Work proactively and support your partners to increase retail KPI’s with appropriate actions (merchandising, staff incentives, training etc.)
3
Experience For Export Supervisor, World Travel Retail Resume
- Maximises selling during heavy traffic periods
- Assist customers in finding substitutions for return merchandise and/or out of stock items by assisting them to find these products in other locations
- Responsible for driving basic business and newness while ensuring relevance in travel corridors
- Business partner and finance lead for selected brands during Long Range Plan, annual budget and monthly estimate
- Localize, adapt and maximize Global Brand digital strategies applied for the Travel Retail channel
- Evaluate, select and direct digital agencies to produce new content
- Define and measure campaign KPIs with Travel Retail Brand leads
- Direct a team of producers and QA agencies on multi-lingual global site development
- Oversee site analytics and digital paid media performance from a global perspective
4
Experience For Travel Retail Reset Merchandiser Resume
- Ensure the unique brand equity is upheld in every digital initiative
- Drive the planning, implementation, and post-event analysis of each event. Work directly with the New York office, Miami team, and RMs to ensure that all marketing assets are delivered on time. Oversee planning and execution by local team according to brand guidelines
- Analyze event costs regularly throughout the planning period to ensure adherence to budget, and use forward, independent thinking to change direction if an event is no longer equitable at any stage of the planning process
- Gather qualitative and quantitative results post-event, perform the final P&L analysis, and provide summary, feedback, and recommendations to the Miami and NY teams
- Track regional event goals, costs, and results throughout the year in a centralized format for regular comparative analysis
- Attend events as needed (1-4 times per year) to provide support and gain insight to improve on future implementation
5
Experience For Regional Finance Director, Travel Retail Resume
- Becomes the brand’s regional expert: knows and understands competitive dynamics i.e.: market share, rankings, investments, strengths and weaknesses
- Review and advise Planner on seasonal assortment plan development throughout process
- Utilize and maintain customer database for phone calls, product launches events and appointments in conjunction with the company’s customer program
- Determine and communicate individual sales goals and hold staff accountable in accordance with the company’s business practices
- Training and coaching new and existing employees. Ability to council employee conflicts and to function in a fast-paced environment. Embrace the company’s corporate philosophy
- Manage Office Automation Reporting, Fixed Asset Tagging and depreciation run
- Work with Visual Merchandising (VM) team to create and establish communication tools for promotion/in-store programs drawings for retailer’s approval
6
Experience For Clinique & Origins, Travel Retail Resume
- Month end process:10 %
- Monitor the accrual reconciliation accrual account
- Verify and ensure expense claims by employees are in accordance to Company’s HR and T&E policies
- Work with ASM on individual Retailer’s promotions’ proposals and ensure that
- Local Branch Supplier Creation
7
Experience For Travel Retail Hub Manager Resume
- Preparation of TR APAC Balance Sheet Reconciliation Package
- Support on ZXCO ship to door creation
- Update/Maintained JE Automation Segment and SKF update
- Calculation of agents commission/rebates and liaise with agents/retailers for settlement agreement
- Collect monthly retail sales financial figures
- Upload all retail sales financial information into the Ruby tool, and check accuracy of financial data in the system
- Create executive summary reporting monthly for TR Leadership Team and SIOP AMERICAS, including a barometer of top 15 airports retail sales in comparison with shop trends and pax trends
8
Experience For Kipling Sales Manager Travel Retail Resume
- Raising rebilling forms for various customers’ agreements such as Vistex settlements, payment of Agent Commission and recharging of BA Salaries DFS local purchases – recharge DFS and update supporting
- Sync with affiliate’s local market calendar and re-align with China registration HP code issues
- Lead team to develop the “one team approach” across all 3 businesses
- Instil accountability and build an inclusive high performance team
- Work with Wholesale, Franchise & Travel Retail leadership to develop them & their teams to ensure the right talent and succession
- Provide exemplary customer service as outlined in the Kiehl’s Circle of Service
9
Experience For Junior Travel Retail Business Analyst & Project Manager Resume
- Become a Kiehl’s advocate and brand expert
- Perform daily boutique maintenance and visual merchandising tasks including stock work, re-merchandising, display, price changes, merchandise transfers and light cleaning according to Kiehl’s and management directives
- On going management and review of expense variances from plan with function head
- Follow Kiehl’s Mission, policies and procedures
- Review of nominal run for unusual items – investigate and resolve
10
Experience For Director Finance Travel Retail Worldwide Resume
- Control of accrual and prepayment process
- Forecast full year implications of variances on business plan
- Demonstrated leadership abilities and experience working with different cultures - dynamic, flexible, collaborative, positive attitude and great team spirit. Experience working across time
- Plan the annual training calendar with RMAT quarterly according to business training needs and manage booking tool for training room bookings
- Update TR EMEA Training budget tracker per month
List of Typical Skills For a Travel Retail Resume
1
Skills For MAC Travel Retail Resume
- Ensure all partners receive their goods according to shipping deadlines
- Experience in managing marketing budgets
- Min. 2 year of experience in marketing, sales supporting or FMCG industry
- Previous experience of working within a brand led Marketing team, ideally in the beauty / cosmetics industry
- Experience of defining the Marketing strategy
2
Skills For L Oreal Travel Retail Americas Resume
- Previous experience of setting sales targets, sales analysis and staff scheduling
- Effective grasp of shopper and customer strategy (insights) and Knowledge of marketing tools to address them
- Perform comprehensive monthly estimate input and analysis. Review and validate regional estimate assumptions and work in conjunction with demand planning team
- High level of customer facing experience and service oriented
- Preferably Postgraduate with practical experience in this field or similar
- Perform comprehensive monthly estimate reviews with all regions. Review and validate regional estimate assumptions
- Be a strong influencer and negotiator, with a range and adaptability of style
3
Skills For Export Supervisor, World Travel Retail Resume
- Excellent relationship management with customers and other third parties
- At least 3/5 years of experience in Travel Retail Environments
- Related financial and/or accounting experience
- Relevant experience, preferably with MNCs
- Proven ability in make-up application
- Just One Look Skill Certification
- Experience within customer service, ideally in retail
- Key account management experience, ideal with Travel Retail or Franchise, or multiple retail business models
- Raising rebilling forms for various customers’ agreements such as Vistex settlements, payment of Agent Commission and recharging of BA Salaries
4
Skills For Travel Retail Reset Merchandiser Resume
- Assisting in presentation of the collection to buyers and interacting with major accounts (Paradies Lagardere, Heinemann, DFS, etc.)
- Monitoring of cash flow and bank balances
- Providing team management with sales related data
- Creating a professional and friendly environment for clients
- Willing to travel 40%
- Physical activities include bending, stooping, lifting, climbing, carrying, walking, and/or reaching on a frequent basis
- Coordinate translations of copy with agency, including liaising with Regions’ representative for proof reading
- Review all Selling, Marketing, Advertising and Promotional expenditures and prepare any necessary accrual (journal entries) at month end
5
Skills For Regional Finance Director, Travel Retail Resume
- Prepare analytics used by brand heads to drive strategic initiatives, including door productivity, P&L modeling
- Partner with brand GMs in development of strategy by analyzing trends and developing long range plan assumptions and models
- Prepare and manage Vice Presidents/ Executive Director Expense reports - organization, preparation, reporting and submitting monthly
- Organize and manage global meeting, as needed (coordination of attendees hotel, travel and meeting requirements)
- Support in managing information requests and sharing with the L’Oréal GTR team
- Passion for building and executing strategies at retail stores
- Passionate about exceeding corporate goals and driving business
6
Skills For Clinique & Origins, Travel Retail Resume
- Assist in reviewing and analysis of all Mystery Shopping reports to prepare a summary report/actions plan to be shared with our partners
- Management of a team ensuring motivation and developing potential
- Manage Office Automation Reporting and Fixed Asset Tagging
- Supervise accounting team to ensure smooth operations of team and timely month end closing and adequateness of accruals
- Cost Management process or integrating cost budgeting for all renewals
- Spend up to 100% of work time standing or moving about the store
- Prepare Pro-Forma P&L’s during month end closing to compare with Plan and latest estimate (LE)
- Monitor and provide feedback on marketing opportunities for new, existing and competitors’ products
- Aligns and Engages the Team in the Vision – Provides clarify to each team member on their role in achieving the vison, strategy, and the goals
7
Skills For Travel Retail Hub Manager Resume
- Prepare each partner’s assortment plan before buying sessions
- Process client RTVs and manage special reporting requests for key accounts
- Communicate NOS basics availability and process client orders (order entry and shipping on SAP)
- Visually organizing displays, events and market preparation in the showroom
- Studies in Accounting, Economics or General Business Management
- Communicate ongoing forecast changes to stakeholders in the Supply Chain, Sales, Finance, and brand companies’ teams
- Evaluate evolution of the brands and sourcing complexity, recommend comprehensive action plan to minimize portfolio complexity
- Partner with Brand GM’s on strategic planning
8
Skills For Kipling Sales Manager Travel Retail Resume
- Responsible for the efficient and timely processing and approval of vendor invoices (receive, process and payment)
- Conduct ongoing market and competitive analysis that result in key commercial insights and initiatives
- Analyze data and specific market information while recommending relevant action plans
- Work with VM team on the counters’ planograms and merchandising displays
- Detailed review of External Payment Run and Netting
- Review reasonableness of Intercompany charges, coding of expenses and data entry in local Branch books (KSB1 Report)
9
Skills For Junior Travel Retail Business Analyst & Project Manager Resume
- Update/Maintained branch config tables and cost center grouping
- DFS local purchases – recharge DFS and update supporting
- Report any coding error with the new SAP classification
- Create reporting to distribute among brands and sales team. Create bespoke reports to answer field team needs
- Create and run the recurring prepayment entries
- Assist the Regional Marketing Manager in Brand’s analysis and new product brand’s performance vs target/ forecast
- Daily Operations including counter maintenance, supplies and stock checks
- Flexibility to work a shift pattern over a 7 day week including bank holidays and weekends
10
Skills For Director Finance Travel Retail Worldwide Resume
- Partner with the Supply Chain (Demand Planning, Lachen DC, GBSC) to secure inventory to support the business needs from forecast to inventory allocation
- Prepare, report and maintain Account Profiles (by door) for fashion concept planning
- Provide finance induction to new field member, including knowledge of the new database systems 3%
- Liaison with the Regional Finance Director to ensure correct processing of all month-end transactions
- Energize and Enables others – Ignites passion and releases potential to drive success
- Manage photo review process
- Maintain contact information for business partners and wholesale specialist list
- Support the Travel Retail Director on one-time needs (PowerPoint presentations, ad-hoc analysis, etc.)
- Highly proficient with MS Office, specifically Excel, and SAP
List of Typical Responsibilities For a Travel Retail Resume
1
Responsibilities For MAC Travel Retail Resume
- Excellent verbal and written communication as well as effective interpersonal skills
- Excellent organisational skills and ability to think ahead
- Significant retail Management experience with a proven record of managing teams to achieve / exceed sales targets
- Ensuring store maintains excellent visual presentation at all times
- 7) Good understanding of fashion and up-to-date on pop culture
- Strong passion for Beauty and Fashion
- 6) Good eye for detail
- Position requires 8 years relevant work experience
- Assisting in presentation of the collection to buyers and interacting with major accounts (Saks, Neiman Marcus, Macy’s, Bloomingdales)
2
Responsibilities For L Oreal Travel Retail Americas Resume
- Coordinating the year end accrual process of PO’s
- Driving a team to a sales target
- Feeding data back to team management on sales
- Working with AC to deliver sales data within timescales
- Working to exceed sales targets
- Communicate with Training Managers across EMEA regarding training booking form, Artists travel advisory and training invites
- Communicate with Retail Manager regarding training booking forms, Artists travel advisory and training invites
3
Responsibilities For Export Supervisor, World Travel Retail Resume
- Communicate with TR Retail Managers regarding training booking forms, Artists travel advisory and training invites
- Organize shipment of training kits and training material for UK, Ireland and Middle-East
- Manage and raise ALL PO’s related to couriers, shipping and warehousing
- Communicate with Retail Manager regarding travel advisory and training invites
- Manage and raise ALL PO’s related to training, couriers and shipping for CT&D trainings
- Manage detailed billing of transparency costs to the store level
- Understand the decision making process at the store level and create relationship with clients’ key roles in the sales floor
- Negotiate prices for all training materials with different suppliers to ensure budget is kept in line
- Forecast, order with NY and distribute all training materials for all Artists across TR EMEA
4
Responsibilities For Travel Retail Reset Merchandiser Resume
- Update Brush Set Tracker, track brush spend and drive forecasting
- Assist RMAT with quarterly KPI’s for quarterly training report – AUS, IPT, SPH
- Organize and book quarterly Core MAC Trainings - Update and Basic Training in London, Dubai and Ireland
- Organize shipment of New Starter brush sets, brush replenishment, Basic Training books, Artist Portfolios
- Provide support with Commercial Training and Development
- Negotiate prices for all CT&D training materials with different suppliers to ensure budget is kept in line
5
Responsibilities For Regional Finance Director, Travel Retail Resume
- Ensure that KCRs are providing exemplary customer service as outlined in the Kiehl’s Circle of Service
- Properly manage sampling program
- Hires to the needs of the business, actively helping the Regional Manager to recruit to ensure open positions are filled quickly
- Plans, coordinates, and executes all merchandising direction, campaigns, and sales promotions reported by Regional Sales Executive in a timely manner
- Coaches team in the moment, providing consistent and constructive feedback
6
Responsibilities For Clinique & Origins, Travel Retail Resume
- Ensures staff is trained and knowledgeable in beauty, product, customer service, merchandising and operations
- Manages and assesses staff performance through consistent feedback, coaching, development plans, and performance appraisals
- Ensures pricing, signage, and displays are correct at all times
- Actively participate in cleaning displayer units, tools, testers through the day
- Drive airport sales by suggesting additional items to customers to meet their needs and wants
- The ability to develop cohesive relationships, managing stakeholders at all levels
- Basic day to day Operations including counter maintenance, supplies, stock checks,
7
Responsibilities For Travel Retail Hub Manager Resume
- Able to build and develop a team through education and coaching
- Available to work a flexible shift pattern across a 7 day week including bank holidays and weekends
- On going review of performance against plan; explanation of variance; forecast year end results;revise where necessary
- Work very closely with NY head office Clinique Marketing. Provide regular analysis on Clinique TR EMEA’s performance to New York head office
- Dynamic, working under pressure, organized
8
Responsibilities For Kipling Sales Manager Travel Retail Resume
- Develop 360° marketing programs to increase retail sales
- Schedule and execute with retailers monthly visits (based on each airport) and utilize the
- Work with commercial team, Marketing Manager and NY team to develop visualization calendar by market. Maintain light box dimension log. Create monthly visualization artwork requests by door, and ensure on-time delivery of correct artwork from NY to vendor. Approve vendor proofs for accuracy and ensure on time delivery from vendor to doors
- Communicate transparency tracking to Retail Managers and commercial team, and ensure correct implementation in the stores. Update Retail Managers and commercial team re visual calendar by market
- Align with Product Marketing Associate to track visualized collection order status. Escalate any delays or discrepancies to Marketing Manager, Visual Merchandising team, and NY team along with suggested plan of action. Provide clear alternate direction to stores prior to launch date
- Forecast permanent collateral for new door openings and existing door replacement needs. Communicate future forecast value to business manager monthly. Place orders against forecasts and follow up with Distribution Center to ensure fulfillment. Communicate collateral updates and shipping details to internal and external teams
- Monitor collateral reserves and action all excess and discontinued items to minimize reserve levels
- Manage production and distribution of printed collateral such as logo block inserts, pricing collateral artwork, brochure forecasts, displayers and temporary fixtures
- Previous account manager/area manager experience
9
Responsibilities For Junior Travel Retail Business Analyst & Project Manager Resume
- Oversee music updates to stores and follow up with vendor in case of delays or technical errors. Manage detailed billing of costs to the store level
- Forecast and distribute staff items and staff cards to counters
- Strong retail experience in luxury or consumer goods industries (perfumes & cosmetics, watches, jewelry, accessories, apparel, fashion, food & beverage, wine & spirits, etc.)
- Exceptional interpersonal skills, ability to work with customers to develop strong long term business relationships while achieving sustainable profitable growth
- Entrepreneurial mindset and a can do attitude while fostering teamwork and collaboration
- English and Spanish mandatory
- Works closely with the Vice President/General Manager and the leadership team to drive new business initiatives to successfully implement the company’s financial strategy for its operations throughout the Region and maximise sales and profit growth within the brands
- Help identify and cultivate essential skills and attributes the Retail, Trainers’ and Resident Trainers’ need by observing and facilitating In Store Support, Workshops, M∙A∙C Updates, Basic Training and other training formats to maximize contribution and engagement
10
Responsibilities For Director Finance Travel Retail Worldwide Resume
- Manage the prioritization of IT Investment by/with GTR stakeholders/management
- Goal-oriented, self-driven, results-oriented with a positive outlook
- Passionate about the cosmetics industry
- Raise ALL Training related PO’s - Manage PO’s and track all expenditure for all trainings across TR EMEA, keeping in line with budgets set by business manager and RMAT for each fiscal year
- Forecast, organize printing materials and negotiate prices with suppliers to support all trainings and on counter training materials – distribute all materials to RM’s and OPS of TR EMEA
- Update Artist database to keep track of quarterly Artist longevity results
- Provide AT&D support for all Trainings across EMEA
- For all Trainings arrange and oversee set-up to ensure the trainings reflect the brands DNA
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