Technical Systems Analyst Resume Sample
Elinor Crooks
59549 Shad Squares,
Los Angeles,
CA
+1 (555) 813 1191
Work Experience
Intermediate Technical Systems Analyst Rewards & Loyalty
07/2017
-
PRESENT
Detroit, MI
- Production Support
- End User Support
- Systems Development Support Activities
- Coaching/Personal Development
- Provide structure to development activities following proper Software Development Life Cycle methodologies (Classic and Agile); provide accurate cost estimates and work to meet the projected timelines
- Recommend system solutions by comparing advantages and disadvantages of different approaches
- Collaborate with the Development team, Project Managers, Production Support team and Business on day to day development requests and support
- Provide ongoing production support to the different HR and Compensation applications that the group supports
- Work with 3rd Party Vendor to resolve issues with an application
Technical Systems Analyst
09/2014
-
01/2017
Phoenix, AZ
- Provides detailed technical design solutions based on business requirements using GMC Inspire
- Sizes deployment to enable high availability and performance requirements in a virtual server environment
- Builds/Configures integration components with other applications to deliver an end to end solution
- Identify, recommend and build new cost-effective application development solutions to meet and exceed business objectives
- Develops, codes, documents and executes programs of difficult complexity
- Conduct unit, and systems testing
- Prepare detailed test plans and documents same for unit, and systems test environments
- Together with Service Delivery Manager, determines best mix of coding, configuration, interfaces/integrations, and third party/vendor solutions to meet business requirements and project objectives
Junior Technical Systems Analyst
06/2011
-
08/2014
New York, NY
- Assess research and analyze business and system needs, exploring alternative options to recommend technology solutions and designs that meet sponsor needs and PLC deliverables including component reusability, data sharing and security
- Provide input for detailed plans and accurate estimates for completion of build, system testing and implementation phases of project
- Develop master distribution lists, implementation and contingency plans ensuring verification is performed
- Effectively communicates and builds rapport with team members, stakeholders and interface groups using a variety of techniques and collaboration from initiation to close
- Facilitates small to large group meetings for technical design, decision making, problem solving and task implementation
- Develops, codes and documents programs of average to high complexity using different languages
- Completes technical documentation
Education
Oglethorpe University
2006 - 2010
Bachelor's Degree in Computer Science
Professional Skills
- Possesses strong coordination skills, relationship building skills
- + Strong interpersonal and communications skills working with a diverse team ranging from skilled laborers to PhD engineers/scientist
- Strong interpersonal, oral and written communications skills demonstrated through successfully operating in large and complex change initiatives
- Strong interpersonal skills and the ability to build and cultivate strong partnerships with Group Insurance customers, TPA's and internal business partners
- Strong research, analytical, and troubleshooting skills Support after hours’ coverage/escalation
- Excellent communication skills, including direct interaction with customers. Ability to tailor the message based on the customer needs
- Logical reasoning and attention to detail skills Experience with Medicare / Medicaid
How to write Technical Systems Analyst Resume
Technical Systems Analyst role is responsible for business, analytical, insurance, java, troubleshooting, communications, sql, analysis, architecture, coding.
To write great resume for technical systems analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Technical Systems Analyst Resume
The section contact information is important in your technical systems analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Technical Systems Analyst Resume
The section work experience is an essential part of your technical systems analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous technical systems analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular technical systems analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Technical Systems Analyst resume experience can include:
- Proven ability to operate in a matrix environment and partner with IT and business area representatives in supporting development and testing activities
- Experience with NetworkExperience with UML and object modeling tools
- Work with Monitoring Tool (Groundwork’s) to ensure all Unix Hosts are monitored effectively
- Strong analytical skill set, including the ability to transform business logic described in business requirements
- Very strong experience in requirement gathering, data analysis and gap analysis
- Providing input for process improvement, being flexible, and adjusting to fluctuating priorities
Education on a Technical Systems Analyst Resume
Make sure to make education a priority on your technical systems analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your technical systems analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Technical Systems Analyst Resume
When listing skills on your technical systems analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical technical systems analyst skills:
- Strong skills in written/oral communications, attention to detail, multi-tasking, organization, prioritization, decision-making, and interpersonal interactions
- Have strong customer service, interpersonal and analytical skills
- Coding skills in a modern object oriented language (e.g., C#, Java, C++)
- Strong experience with Excel - writing macros and complex SQL Scripting
- Proficient programming skills in one of the following Python, R, MATLAB, Minitab or Java
- Effectively communicates and builds rapport with team members, stakeholders and interface groups using a variety of techniques and collaboration
List of Typical Experience For a Technical Systems Analyst Resume
1
Experience For Junior Technical Systems Analyst Resume
- Effectively communicate and build rapport with team members, stakeholders, and business unit partners through all project phases
- Effectively communicate and build rapport with team members, various IT partners and 3rd party vendors
- Senior Java Web Application Developer with JEE skills
- Effectively communicate and build rapport with team members, stakeholders and interface groups
- Demonstrating experience with taking intelligent risks and leveraging a ‘test and learn’ mentality
- Analyzing and ensuring information are clear prior to execution with details of actions upon completion the assigned work
- Experience analyzing a broadly-defined area and using functional decomposition to define high-level epics and stories
2
Experience For Technical Systems Analyst, Omni Resume
- Experience presenting and facilitating discussions on technical requirements to support business needs of project sponsors and stakeholders
- Strong working knowledge on Windows and Linux server operating environments
- Experience using/configuring dynatrace
- Experience using/configuring dynatrace would be a large asset
- Previous experience working in the card processing or loyalty space
- Proven ability to propose, design, develop and implement initiatives successfully from the strategic planning phase through execution and post-implementation
- Experience using a relational database system and programmatic data access is required
3
Experience For Technical Systems Analyst, Architecture Resume
- Technical analysis experience with one of the following development platforms is required
- Work experience on Information Technology projects supporting an enterprise-wide environment
- Experience with Application Security Testing tools - Fortify, SonarQ etc.,
- Windows scripting and automation experience an asset
- Host TSA experience (Batch Processing, JCL, COBOL, CICS, ZEKE, IMS, DB2)
4
Experience For Rbc Capital Markets Technology Technical Systems Analyst Co Op Opportunities Resume
- Development experience in Java
- Validate requirements and consult with other application Subject Matter Experts (SMEs)
- Experience in Supply Chain
- Produces user friendly web pages that offer an enhanced client experience and that provides streamlined functionality to increase productivity
- Strong knowledge of SQL and Database Design
- Strong partnership with Development Teams
- 0 – 1 years’ experience in a comparable role
- Experience with an standard IDE such as IBM RAD/Eclipse etc.,
5
Experience For Intermediate Technical Systems Analyst Rewards & Loyalty Resume
- Experience with Build and Deploy tools – Jenkins, UrbanCode
- Experience with Web Application Accessibility implementation
- Experience with Waterfall/agile development best practices
- Experience within the financial sector
- Experience in an Agile mythology-Scrum based
- Identifying user requirements by researching and analyzing user needs, preferences, objectives, and working methods
- Identifying risks and developing/recommending mitigation strategies
- Taking accountability for self-development. Challenging the status-quo and evolving with the team
- Assisting in the building and maintenance of Messaging technologies and servers
6
Experience For Detail Conscious Technical Systems Analyst Resume
- Providing testing, reporting, documentation, and other services, as required
- Ensuring proper monitoring and alerting is in place for problem avoidance
- Working understanding of Load Balancing, Firewalls, DNS, SSL an asset
- Understanding of PMO management, finance processes and reporting, risk and project management standards
- Working knowledge of modern web technologies including: HTML, CSS 3, Web services, JSON and more
- Determining and recommending performance improvements
- Mapping current state vs target state global resolving gaps or differences as needed
- Identifying issues and communicating options and resolutions to others
7
Experience For Deployment Technical Systems Analyst Resume
- Implementing processing and workflow enhancements
- Understanding t of data gathering/analysis
- Understanding database development and maintenance, networking, business objectives, and needs
- Dealing with advanced system related issues, triaged by helpdesk administrators
- Liaising proactively with product management and stakeholders / initiators of change initiatives
8
Experience For Level Technical Systems Analyst Resume
- Identifying risks, dependencies, assumptions and constraints
- Using Java and SQL-based software development tools deliver solutions that meet business requirements
- Working knowledge of modern web technologies such as HTML, CSS 3, Web services, and JSON
- Articulating diverse and innovative ideas
- Interviewing internal and external stakeholders to gather facts and finalize requirements
- Documenting technical requirements artifacts or use cases
- Planning and coordinate with clients and internal staff the startup of collections for new clients
- Scripting and JCL changes across multiple environments
9
Experience For Technical Systems Analyst / Developer Resume
- Hardworking, dedicated and responsible
- Working within large scale projects
- Working knowledge of APM products and how they work
- Working knowledge of Cybersecurity
- Working Knowledge of Microsoft Word, PowerPoint, and Excel
- Creating design services and APIs
- Understanding of Property & Casualty insurance domain expertise desired
- Understanding of architectures and systems for both large Mainframe and Distributed environments
- Working with the Manager of automation in the DBA team to document requirements
10
Experience For Technical Systems Analyst Messaging Resume
- Testing and demo’s to the other DBA's in the group
- Documenting standard operating procedures with attention to detail
- Assist the team with architecting database solutions including clustering, licensing, replication, high availability, disaster recovery, optimization
- Assist on developing, coding and documenting changes to existing applications
- Participate in detailed design phases for small to large projects/ programs identifying, tracking, resolving technical issues and documenting processes
List of Typical Skills For a Technical Systems Analyst Resume
1
Skills For Junior Technical Systems Analyst Resume
- + Demonstrated ability to effectively communicate complex system issues and ideas
- Strong SQL query skills. Ability to parse, perform analysis, and understand system log files
- Experience in the financial services industry would be an asset Skills and Competencies
- Good verbal and written communication skills and the ability to interact professionally with others and subject matter experts
- Proofreads static text and performs a data entry validation of all completed work prior to sending to client for sign off
2
Skills For Technical Systems Analyst, Omni Resume
- Effectively communicate and build relationship with team members, stakeholders and business partners in order to complete deliverables
- Enhance skills & keep up with mainframe system changes
- Communicate effectively and builds rapport with peer groups – i.e. development and infrastructure
- Experience with JSON, REST, HTML, XML, cross platform experience
- Effectively communicates and builds rapport with team members, stakeholders and interface groups
3
Skills For Technical Systems Analyst, Architecture Resume
- Prior experience with single platforms and familiarity with others e.g. MVS, Internet, Client/Server
- Effectively managing of triaged cases to ensure all tasks are completed within SLA
- Validating information delivery by developing and completing usability test plans, unit, system, integration, and acceptance testing
- Testing and validating new processes that are going to be implemented
- Understanding of global delivery models and experience in managing vendor SLAs
4
Skills For Rbc Capital Markets Technology Technical Systems Analyst Co Op Opportunities Resume
- Consulting experience working with clients
- Working experience in Clear case, Remedy, Endeavor, Rational Application Development (RAD) tools is required
- Working with infrastructure support teams to plan, build and operate servers, applications and databases
- Fostering strong and productive relationships with many different personality types
- Working knowledge of user experience design
- Experience in planning, designing, delivering & coordinating efforts of large complex programs
- + Thorough knowledge of and experience with designing, planning, and executing projects
5
Skills For Intermediate Technical Systems Analyst Rewards & Loyalty Resume
- Responsible for maintaining application stability and reliability and enriching customer experience by collaborating across various technical teams
- Experience with Networking and cloud technologies such as Security, Load Balancing, Network routing protocols
- Actively contributing to effective knowledge management and sharing of information within the team and department
- Experience troubleshooting and analyzing data within applications
- Experience creating and maintaining a variety of software documentation
- Validate results by assisting the testing team with test case formulation
6
Skills For Detail Conscious Technical Systems Analyst Resume
- Conduct module level work effort estimates & task lists using the established estimation tool reviewed with the App Managers prior to sending to PM
- Acquires knowledge and skill in emerging technologies related to machine learning and data analytics
- IT experience working with small to large development and/or maintenance projects using Custom Statement Formatter (CSF)
- Experience in building and mentoring a new teams composed of high achievers
- Monitor system effectiveness in satisfying user needs
- Manages effective communication among stakeholders belonging to multiple Lines of Business and Technology groups
- Experience with desktop, web, and mobile application testing
7
Skills For Deployment Technical Systems Analyst Resume
- Working experience with Microsoft Windows, Citrix, Microsoft Exchange and VMWare in a virtualised environment
- Experience with payment and consumer/business banking products would be an asset
- Create dashboards to demonstrate application health and provide business level context on how the applications are being used
- Experience using dashboards and data visualization tools
- Technical Design and Programming experience in COBOL, CICS, DB2, EASYTRIEVE, REXX, MQ series, Java, AION and Blaze is mandatory
8
Skills For Level Technical Systems Analyst Resume
- Experience in working with industry best practices, processes, and tools to achieve organizational success
- + Thorough knowledge of and applied experience with scientific, mathematical, and engineering methods
- + Experience interacting with government customers and regulatory agencies
- + Experience doing computational work in a quality assurance environment
- Experience with devops tooling and process
- Package for deployment and assists with final QA prior to initiating the implementation process
9
Skills For Technical Systems Analyst / Developer Resume
- Technical transaction processing support experience
- Experience developing use cases, user flow diagrams, and graphical user interface (GUI) mockups
- Influences clients, business partners and service providers regarding priorities, software selection
- Effective in a team setting as well as in individual capacity
- Experience with Unix environment, and shell scripting
- Good understanding of process improvement methodologies
- Team Management and Team Building -- Ability to form, build and manage effective teams
10
Skills For Technical Systems Analyst Messaging Resume
- Experience in delivering technology solutions
- Experience in the following
- Track record of delivering proven results, with ability to meet deadlines in a fast-paced environment
- API management tools, experience with IBM’s Bluemix Garage is an asset
- Experience with software test automation
List of Typical Responsibilities For a Technical Systems Analyst Resume
1
Responsibilities For Junior Technical Systems Analyst Resume
- Analysis experience; demonstrated data analytical skills
- Solid technical skills and background as needed to support the oversight of design, development and management of complex multi-platform applications
- Experience of internship or work experience
- Setup User Experience Management to better understand the client experience with our services
- Balance of business acumen and technical skills
- Effectively collaborate with team members, management, IT and business stakeholders
- Continuously enhances skills and builds knowledge in all aspects of the organization, the business and information systems
- Effectively enable our Business to reach their strategic and transformational objectives
2
Responsibilities For Technical Systems Analyst, Omni Resume
- Experience Information Technology or Relevant Business Domain
- Thought leadership to generate process improvements and elevate user and operational experience
- Experience in a technical/business analyst role
- Experience in a healthcare or hospital/medical related industry
- Experience with Object Oriented Development design patters is required
- Experience with Electronic Data Interchange (EDI) technology
- Experience with DevOps tools (e.g., Jenkins, Urbancode)
- Experience in a technical enterprise solutions oriented role
3
Responsibilities For Technical Systems Analyst, Architecture Resume
- Experience with road mapping and/or strategy planning
- Demonstrated ability to communicate and coordinate activities across functional and organizational boundaries
- Experience with Software Development Life Cycle (SDLC) and its relationship to business system specification and implementation
- Intermediate level of experience
- Strong background in applications development methodologies (Agile and Waterfall) and SDLC standards and practices
4
Responsibilities For Rbc Capital Markets Technology Technical Systems Analyst Co Op Opportunities Resume
- Strong MS-Excel; Macros & VBA
- Self-managed and results-oriented with strong sense of accountability
- Experience is waterfall, iterative waterfall
- Experience with Databases (Oracle, DB2, SQL)
- Experience with Web Services (iPlanet)
- Experience with Application Services (WebLogic or JBoss)
- Experience with software configuration management process
- System Analysis/Development experience
5
Responsibilities For Intermediate Technical Systems Analyst Rewards & Loyalty Resume
- Experience in large scale internet companies/technologies where uptime and continuous availability is core to the business
- Work independently and prioritize deliverables
- Work independently, prioritize deliverables, and drive to solutions
- Experience in an analytical role
- Practical System Administration Experience
- Deep experience in VMware Products, ESX, Virtual Center and vCloud Suite of Products
- SQL/SQL Server?SQL queries experience
- Professional with experience on complex Legacy Mainframe applications / environment
6
Responsibilities For Detail Conscious Technical Systems Analyst Resume
- Experience with Card Based Payments
- Experience with IBM NetPay, IBM WebSphere Transformation Extender (WTX)
- Strong SQL query language with Microsoft SQL Server
- Experience with software deployment with the use of source control
- Experience in Proxy & network security technology
- Experienced in Web Services technologies and WS- stack (WS-Security, WS-Trust, , WS-SecureConversation,,SAML)
7
Responsibilities For Deployment Technical Systems Analyst Resume
- + Demonstrated ability to work in a complex collaborative environment across all levels of staff and management
- + Demonstrated ability to work and team with other sites and the site field office to manage the disposition of strategic materials
- Experience in technology with an emphasis on technical analysis and DevOps implementation
- + Demonstrated ability to team across all disciplines
- + Experience with probabilistic risk assessment
- Experience in infrastructure design and development
8
Responsibilities For Level Technical Systems Analyst Resume
- Experience in Dell Equalogic infrastructure
- Strong attention to detail with the ability to work in a conscientious, consistent and thorough manner
- Continue communication until issue resolved via status updates. Urgent/high priority items require frequent regular updates on status and action plans
- Working with network applications such as IP Telephony, Video Conferencing, Hoot and Holler
- Ensuring the Disaster Recovery location is maintained in consistent state of readiness and that all systems can successfully migrate when required
- Monitoring & Problem Resolution
- Looking for someone who can consult on a high-level when it comes to Architecture
- Leverage a breadth of tools and techniques for complex technical problem resolution, like: finding and fixing memory leaks; and performance testing and tuning
9
Responsibilities For Technical Systems Analyst / Developer Resume
- Anaylize, identifying, tracking and resolving technical issues
- Coordinate design phases for small projects, identifying, tracking and resolving technical issues
- Provide ownership for the application roadmap including patching, new features, existing functionality and new integrations
- Assists development teams in researching, troubleshooting and resolving all issues as they pertain to the environment, database, or configuration
- Assist in detailed design phases for small to large projects/ programs identifying, tracking and resolving technical issues
- Work through service partners to resolve all issues impacting monitoring solutions
- Identify opportunities for automation and improving monitoring success
- Participate in group meetings for technical design, decision-making and problem solving
- Provide consulting services on new initiatives (small to large IT projects of varying complexity) and develops proposals for senior management
10
Responsibilities For Technical Systems Analyst Messaging Resume
- Low level planning of work packages meeting project objectives within budget and on time
- Provide administration for a simulation and forecasting solution including administration of the users and data
- Responsible for documenting procedures for sharing knowledge
- Lead capacity planning for Digital Cheque Processing infrastructure
- Application design and coding using .Net
- Front end web developing utilizing HTML5, CSS3 and Javascript MV frameworks (Backbone/Angular)
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