Software Administrator Resume Sample

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Mylene Ebert
97463 Lebsack Curve,  Los Angeles,  CA
+1 (555) 868 1225

Work Experience


Software Administrator
09/2015 - PRESENT
Houston, TX
  • Experience supporting Oracle Software Asset Management
  • Good teamwork and cooperation spirit
  • Eager to learn and share knowledge
  • Knowledge in Computer applications and Process Control systems preferable; IT conversant and troubleshooter
  • Detailed oriented with proven ability to deal with ambiguity and work effectively in situations involving uncertainty or lack of information
  • Methodical and structured way of working with product lines, incorporating BOM/EDD
  • Self-initiated key player with good problem solving and analytical skills
  • Accuracy and meticulous attention to detail with data entry and proofreading
  • Excellent customer focus and ability to understand customer needs
Software Subcontracts Administrator
02/2011 - 06/2015
Philadelphia, PA
  • Team-oriented, service oriented and can work independently
  • Facilitate the business’ needs for ongoing technical support and upgrade protection on selected products by ensuring that maintenance, support and upgrade protection renewals are managed/handled/ordered in advance of their expiration
  • Provides training to users and/or support staff on new/updated systems as needed
  • Add users, to include Trade contractors, Owners, GC’s, A&E and set roles and permissions for projects, reporting, Commissioning and issue management
  • Knowledgeable in computer applications and process control systems preferable
  • Be IT conversant and trouble-shooter
  • Methodical and structured way of working with product lines, incorporating BOM / EDD
  • Accuracy and meticulous attention to detail with data entry and proof reading
  • Team oriented, capable of organizing and managing multiple tasks, demands and deadlines with a pleasant and service-focused attitude, and able to work independently with little supervision
IT Collaboration Software Administrator
02/2006 - 12/2010
Phoenix, AZ
  • Exceptional customer focus and ability to understand customer needs
  • Responsible for the development and execution of PACCAR’s IT Software Asset Management compliance program
  • Develop, implement, and maintain a Software Asset Management system
  • Collaborate with Procurement, Information Security, and Legal staff in the selection process of new assets
  • Ensure compliance with distribution of software applications and patches to the desktop environment
  • Drive the software asset strategy and roadmap
  • Plan, coordinate, and implement projects of various size and complexity
  • Obtain quotes and place orders for software products

Education


Siena Heights University
2002 - 2006
Bachelor's Degree in Management

Professional Skills


  • Knowledge or experience working with a variety of applications such as Tableau, Splunk, WebFOCUS, Dell IAM tools, CA Clarity, Hyperion, PeopleSoft, DataStage, Tomcat, WebLogic, and Windows PowerShell experience
  • Strategic thinking and planning skills with strong foundational experience in process management, process improvement, and organizational change management
  • Team-oriented with excellent communication, listening, and interpersonal skills
  • Prior experience working as Software Administrator
  • Recent experience in structured design, analysis, programming, testing, implementation, configuration and troubleshooting of computer systems
  • Experience implementing, upgrading and supporting applications
  • Experience with planning, coordinating and implementing software projects

How to write Software Administrator Resume

Software Administrator role is responsible for integration, training, database, procurement, security, shipping, java, planning, design, research.
To write great resume for software administrator job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Software Administrator Resume

The section contact information is important in your software administrator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Software Administrator Resume

The section work experience is an essential part of your software administrator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous software administrator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular software administrator position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Software Administrator resume experience can include:

  • Strong experience in Midrange (AIX, Linux) concepts, administration and shell scripting
  • Effective and efficient team working, all within great respect
  • Strong personal ethics and integrity
  • Handle detailed validation of multiple business system of custom built orders
  • Designing, installing, configuring and maintaining system software in support of business processing requirements
  • Assessing, scheduling and performing upgrades and patches

Education on a Software Administrator Resume

Make sure to make education a priority on your software administrator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your software administrator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Software Administrator Resume

When listing skills on your software administrator resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical software administrator skills:

  • Experience in designing, implementing and supporting large scale systems
  • Experience supporting the development and operation of enterprise solution platforms and applications with the following
  • Have experience of managing software contracts or IT contracts
  • Experience from working with License Management
  • Past work experience in a multi-tiered/highly available application infrastructure
  • Experience in ID and Access as well as IT Service Management software

List of Typical Experience For a Software Administrator Resume

1

Experience For Software Subcontracts Administrator Resume

  • Experience with Midrange concepts, administration and shell scripting
  • Experience in HTML, Javascript, XML, and CSS
  • Build, configure, manage, support and operate large-scale heterogeneous landscapes of Java Application Servers
  • Assess, validate and provide accurate work estimates
  • Create a unit and use-case test for functional and non-functional validation
2

Experience For Software Asset Administrator Resume

  • Understanding of server licensing and license files is an advantage
  • Learning how the applications work to be able to not only support issues, but also enhance functionality
  • Working knowledge of Active Directory, Databases, & Windows Registry
  • Interacting and liaising with the Build teams to ensure a seamless transfer to operations
  • Knowledge of licensing terms and magnitude of licensing compliance
3

Experience For IT Collaboration Software Administrator Resume

  • Cost control: Make sure that all license cost are managed according to the Volvo financial. Secure all cost are recharged in a correct way,
  • License Management: Assisting the Software Asset Manager to measure and keep track of license usage. Keep record of all purchased licenses and license agreements. In good time notify concerned parties when an agreement is up for renewal,
  • Purchase order administration: Creation of purchase basket in purchase system. Responsible for that the order is approved by managers involved. Contact towards the supplier regarding questions about supplier invoicing problems
  • Daily support of various software applications, including in-house and 3rd party
  • Maintain an acceptable level of technical knowledge through the use of provided training opportunities
  • Define operating procedures
  • Quickly acquire the knowledge
  • Meet deadlines and work under pressure of time
  • Ensure a high level of system uptime for all applications supported
4

Experience For Software Application Administrator Resume

  • Assist software team in QA process for in-house applications
  • Quickly respond to management and end user requests
  • A desire to improve processes – someone who takes initiative to implement change
  • Support issues to resolution and maintain client satisfaction levels
  • Work with corporate to configure/customize Meridian to best support client eds
  • Assist and support site IT department with AutoCAD upgrades & implementation of CADWorx 3D Plant Design Suite Software. Maintain and reconfigure PNO customized I/E drafting menu software as upgrades occur
  • Utilize Visual Basic, AutoCAD Lisp and batch programming to generate macros and scripts to update AutoCAD users seamlessly and automate processes within the department to facilitate standardization throughout
  • Work with MIP and maintenance groups to develop existing motor and starter Access 2000 database
  • Auto Lisp Programming Language
5

Experience For Engineering Software Administrator Resume

  • AutoCAD & Menu Customization
  • Works within a team structure to achieve goals
  • Actively collaborate with Solution Architects and Integrators in service design and delivery
  • Assume the middleware technical lead role on projects
  • Elaborate and conduct non-functional requirements (performance, scalability, availability, capacity, recoverability, security, etc.) system implementation and testing plans
  • Ensuring appropriate level of technology, operating system and system currency for existing and future business needs
6

Experience For Software Licensing & Duplication Administrator Resume

  • Apply a sense of urgency, resourcefulness, enthusiasm and coping with the stress in providing solutions, ideas and/or diagnostics on a methodology, process, technology, incidents, etc
  • Strong organizational skills to facilitate management and tracking of activities, findings, requirements and changes
  • Self-learner, disposition and flexibility to learn new technologies and share your knowledge, educate, coach and/or train others
  • Create and share procedures and technical documentation
  • Open, track and manage tickets with vendors
  • Proactive on the day-to-day production operations
  • Manage infrastructure and applications keys, certificates and keystores
  • Identify, implement, improve and share Key Performance Indicator metrics and dashboards
7

Experience For Jdiss Systems / Software Administrator Resume

  • Person of integrity, highly motivated and self-driven with minimal need for supervision
  • Be accountable for your actions in the success or failure
  • Be innovative and follow technology trends
  • Install, configure, administer, tune and optimize ITCM software to achieve high availability and performance objective
  • Configure, administer and tune ITCM to Integrate/Federate with foreign railroads
8

Experience For Software Duplication Administrator Resume

  • Maintain and improve tools
  • Support Quality Assurance testers
  • Manage and monitor system modifications through the change management process
  • Collaborate with other support teams or vendors to get to root cause of incident
  • Willingness/flexibility to work/provide off-hours on-call support as a member of a rotational support team
  • Experience with client/server application support such as, but not limited to, Websphere Messaging Systems, Redhat Messaging System, Webmethods or MQseries
  • Assess, schedule and perform software installations of upgrades and patches to the system software
9

Experience For Software Developer / Administrator Intern Resume

  • Monitor and tune the system software to achieve optimum performance levels, efficiency and reliability
  • Engage with integration and operation support teams to define and implement suitable solutions for PTC
  • Investigate and resolve technical issues and alerts related to any software components operations
  • Define implementation plan details, as they relate to system software components
  • On-call availability based on departmental on-call rotations
  • Gather requirements in order to build topology based event correlation
10

Experience For Ibmi RPG Software Administrator Resume

  • Perform continuity planning and disaster recovery (BCP/DR) readiness for computing operations and systems administration in accordance with defined I&T and business continuity plan and objectives
  • Experience or more in one or more of the following
  • Experience within a Technical Support environment
  • Advanced/Expert level experience with Microsoft Office applications
  • Plan and execute Backup and archiving schedule
  • Ensure system software availability and performance

List of Typical Skills For a Software Administrator Resume

1

Skills For Software Subcontracts Administrator Resume

  • Solid understanding with regards to the operation of networks and their behaviours
  • Experience with systems management disciplines and operation tools (automation, monitoring, problem, change, configuration management, etc.)
  • UNIX and Windows experience
  • Software/application administration experience
  • Defining and implementing backup schedules and archiving solutions
2

Skills For Software Asset Administrator Resume

  • Developing and maintaining a comprehensive configuration database/library of all supporting documentation
  • Ensuring appropriate level of technology, operating system and system software currency for existing and future business needs
  • Establishing, and ensuring compliance with, operating procedures for system software
  • Monitoring and tuning the system software to achieve optimum performance levels, efficiency and reliability
  • Diagnosing and resolving system software problems
  • Mentoring and training of customers on deployed solutions
3

Skills For IT Collaboration Software Administrator Resume

  • Working environment compliant with agile and ITIL standards
  • Defining implementation plan details as they relate to system software components
  • Forecasting system software usage and growth
  • Preparing system software performance reports
  • Understanding of Incident and Change Management
  • Understanding customer requirements and translate them into a technical reality that is extendable and maintainable
  • Drafting Processes and Procedures
  • Responsible for installing, configuring, maintaining, and supporting CN's Interoperable Train Control Messaging (ITCM) Application
  • Troubleshoot application problems, including patching, installing and upgrading application software and middleware
4

Skills For Software Application Administrator Resume

  • Responsible for installing, configuring, maintaining and troubleshooting AutoCAD program specific software issues for all users (Mechanical & I/E)
  • Perform incident handling, service restoration, documentation, problem identification, logging and tracking
  • Provides Help Desk support including problem detection, reporting, resolution, and trend analysis for customer system and functional issues
  • Success defining and launching asset and IT compliance related strategies
  • Handle high profile customer queries relating to shipping delays, documents and discrepancy
  • Basic knowledge of current programming technology such as C#.NET, ASP.NET, SQL and Microsoft operating systems
  • A passion for solving problems and learning how things work
  • Work with corporate to facilitate the uploading of all existing site project drawings/documents into Meridian
  • Responsible for generating procedures and assigning Power Users
5

Skills For Engineering Software Administrator Resume

  • Convert plant P&IDs to Smart P&IDs. Allowing Hyperlinking of drawings and data extraction
  • Ensure appropriate level of technology, operating system and system software currency for existing and future business needs
  • Uses feedback to improve JDISS training and documentation
  • Supports JDISS requirements definition and planning processes
  • Interest and aptitude for applying knowledge to meet new problems
6

Skills For Software Licensing & Duplication Administrator Resume

  • B.S. in Business/Computer Science/Engineering or equivalent required
  • Permanent employment with attractive working conditions
  • Assist with testing and evaluation of software products
  • Knowledge of Unix scripting, SQL and Oracle databases
  • Knowledge of Java, Perl, PL/SQL and Billing processes are a great advantage
  • Visual Basic Programming Language
7

Skills For Jdiss Systems / Software Administrator Resume

  • Maintain and improve monitoring
  • Many training opportunities
  • Maintain documentation for application configuration and operating procedures
  • Adept at delving into systems to find the true root cause for the issue at hand and be able to remedy the issue as needed
  • Maintain all software components in support of business processing requirements
  • Establish, and ensure compliance to, operating procedures for system software
  • Develop and maintain a comprehensive system software configuration database/library of all supporting documentation
  • Have a background in software procurement
  • Field installation of new releases, upgrades, and patches of JDISS JPO product lines
8

Skills For Software Duplication Administrator Resume

  • Performs systems administration and technical support of JDISS products at customer locations worldwide including COCOMs, Component Commands, and Defense Intelligence Agency (DIA) Regional Service Centers (RSC)s
  • Troubleshoots products remotely or at the customer site if required
  • Provides Tier 2 support to JDISS Field Engineers and coordinates with developer staff to resolve trouble tickets
  • Maintains logs, activity reports, status reports on monitored systems
  • Ensures up to date software is provided to the field sites
  • Performs support in accordance with JDISS JPO and customer standards
9

Skills For Software Developer / Administrator Intern Resume

  • Well versed in fundamentals of Windows and Unix
  • Well versed in database fundamentals
  • Possibility to work with large applications in an international environment
  • Friendly atmosphere in Scandinavian culture
  • Make recommendations to the Desktop Architect in order to improve the desktop environment
  • Produce and update written technical, policy and support documentation
  • Knowledge of software distribution practices
  • Work adjusted hours as needed to support project work
10

Skills For Ibmi RPG Software Administrator Resume

  • Technical knowledge of System Software, recovery techniques, trouble-shooting, performance monitoring and tuning, operating system utilities and other related tools
  • Responsible for Meridian training to on-site employees
  • Maintain software and monitoring of server space and system backups
  • Knowledge of computer operations and documentation of technical procedures, policies, and standards
  • Availability for off-hours support rotation
  • Participate in the long-term strategic planning to ensure application capacity meets current and future requirements. This includes planning for remote hardware and communications facilities as well as development and implementation of methodology for application analysis, installation, and support

List of Typical Responsibilities For a Software Administrator Resume

1

Responsibilities For Software Subcontracts Administrator Resume

  • Provide system software documentation
  • Forecast system software usage and growth
  • Provide System software performance report
  • Knowledge of Unix and Html
  • Knowledge of CQ5/AEM, Java, Javascript or Apache Http server are a great advantage
  • Broad conceptional knowledge of Information Technology
2

Responsibilities For Software Asset Administrator Resume

  • Familiarity with Inventory Management Systems, Software Patching/Update Tools, and software/hardware discovery Tools such as, but not limited to LAN Sweeper, KeyServer. SCCM & others
  • Respond to requests from end users, managers, developers, and team members
  • Works closely with customer, procurement team, and represents customer with vendors to ensure software entitlements purchased and PO’s reflect the software required. Monitor installations to ensure entitlements are mapped to correct applications based on EULA
  • Full knowledge of License EULA’s for commercially available licenses
  • Documents maintenance efforts
  • Intensive development path

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