Site Reliability Engineering Resume Sample
Larissa Marks
48680 Hilll Points,
Phoenix,
AZ
+1 (555) 976 7484
Work Experience
Site Reliability Engineering Manager
06/2016
-
PRESENT
Houston, TX
- W Jackson Chicago, IL 60604
- Manage operational performance of core software applications
- Work with business partners and other Tech groups to identify technical needs of system and determine priority of needs
- Drive key performance indicators for emerging technologies as they come online
- Manage team of associate engineers and contractors
- Experience in Managing medium to large IT projects
- Experience in Project Management
- Experience in IT development or support
Site Reliability Engineering
12/2009
-
03/2016
Phoenix, AZ
- Work with SREs to grow their technical, interpersonal, and leadership skills, and ensure they have the right challenges and necessary context to make use of them
- Play a supporting role in technical leadership, deferring most decisions to engineers -- this is not a tech lead role
- Partner with Product Owners and Agile Coaches to build, maintain, and repair teams
- Refine and Maintain a 24x7 production cloud based infrastructure supporting RingCentral’s SaaS platform and customers, to provide 5 9’s uptime and availability
- Commercial software development, and/or technical operations experience
- Experience in Dev Ops, Site Reliability Engineering, Cloud Operations, or similar role
- Demonstrated ability to provide vision and direction to technical teams
- Experience with Linux based open source software
- Excellent communication skills (verbal and written) are critical to the role
SRE Engineer Site Reliability Engineering
02/2007
-
06/2009
Phoenix, AZ
- Develop a team mission, roadmap, clear objectives and milestones to motivate and ensure accountability for delivery on the business’ needs
- Build trust & alignmentacross teams to collaborate effectively across teams and partners to achieve Uber’s goals
- BS or MS in Computer Science or a related technical discipline. Equivalent practical experience is a reasonable substitute
- Experience with managing multiple teams or a team of at least 5-8 engineers
- Experience in one of C, C++, Javascript, Python, Go or Java
- Experience with Unix/Linux environments with a strong grasp on system internals
- Worked on large-scale distributed systems including multi-tiered architecture
- Demonstrable knowledge of TCP/IP, HTTP, application security, monitoring and storage
- Relevant application development or production management experience
Education
Utah State University - Orem Education Center
2002 - 2006
Engineer's Degree in Computer Science
Professional Skills
- Demonstrated work prioritization skills and evidence of managing in a fast pace, changing environment
- Are detail-oriented with excellent problem-solving, leadership, and decision making skills
- Have excellent communication skills with which to build relationships, trust, and respect
- Skills and Experience in Producing software products related to logging, monitoring and alerting
- Strong troubleshooting skills and systems thinking
- Demonstrate the skills required for the following certifications
- Strong communication skills with a focus on user/customer interface
How to write Site Reliability Engineering Resume
Site Reliability Engineering role is responsible for leadership, technical, organization, software, design, architecture, database, automation, development, technology.
To write great resume for site reliability engineering job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Site Reliability Engineering Resume
The section contact information is important in your site reliability engineering resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Site Reliability Engineering Resume
The section work experience is an essential part of your site reliability engineering resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous site reliability engineering responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular site reliability engineering position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Site Reliability Engineering resume experience can include:
- Hands-on working experience managing production environment of a PaaS like Pivotal Cloud Foundry, or equivalent. Similar experience working in a DevOps environment with continuous integration and continuous delivery
- Strong leadership skills and the ability to motivate teams
- Experience in hiring, leading, and mentoring highly skilled engineers
- People management and team leadership experience including headcount planning and developing strong and motivated teams
- Good understanding of Linux fundamentals & automation scripting experience with Unix Shell (bash,ksh), Python, Perl, Java, Go, Clojure or Node.JS
- Demonstrated expertise in recruiting and managing a team of bright, experienced engineers/project managers/analysts on large scale projects
Education on a Site Reliability Engineering Resume
Make sure to make education a priority on your site reliability engineering resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your site reliability engineering experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Site Reliability Engineering Resume
When listing skills on your site reliability engineering resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical site reliability engineering skills:
- Effective verbal, written communication and interpersonal skills including interfacing with customers on a professional and cooperative level
- Prior experience training internal stakeholders or less experienced staff on complex technical information
- Solid Scripting Skills (Perl, Python, shell, PowerShell)
- Strong OO programming skills, preferably in Java, C++ or C
- Strong experience with designing, deploying and maintaining monitoring solutions such as Splunk, Nagios, Cacti, Munin, Datadog, Pingdom etc
- Analytical problems solving and debugging skills
List of Typical Experience For a Site Reliability Engineering Resume
1
Experience For Site Reliability Engineering Manager Resume
- Have a demonstrable ability to work effectively in a team oriented environment, managing numerous priorities and projects simultaneously
- Expertise in problem solving and analyzing global scale distributed systems Key Skills/Competencies
- Experience facing off to application development teams and business stakeholders to manage their requirements and priorities
- Deliver and work with all stakeholders to complete tasks with high quality, while learning new skills
- Battle-proven, real-life experience in running a large scale production operation
- Experience creating effective resource plans that ensure a high level of performance
2
Experience For Manager, Site Reliability Engineering Resume
- Effectively work across multiple timezones to collaborate with peers in other geographies
- Ensure the team collaborates effectively
- Experience managing and supporting enterprise Logging, Alerting and Monitoring technologies
- Support personal and career development of your team through active coaching, mentoring and aligning opportunities with skill-sets
- Experience in the fields of DevOps, infrastructure engineering, systems engineering, or site reliability engineering
- Experience leading complex cross-functional network domain initiatives (i.e., network cloud connectivity), providing guidance and establishing consistency
3
Experience For Senior Manager, Site Reliability Engineering Resume
- Experience managing mission critical applications and building up new team for a brand-new mission
- Mentor team, conducting performance reviews, active participation in team recruitments, addressing skill)
- Experience working with large scale database and search indexing systems, preferably Mongodb and Elasticsearch
- Good knowledge of different database solutions (SQL, NoSQL, BigData) and the corresponding pros and cons pertaining to each
- Strong background in monitoring and logging of large scale platforms. (Nagios, Prometheus, Splunk, Icinga, etc.)
- Experience with tools for doing configuration management, system monitoring, automation, and source control
- Experience with scripting (Python, Bash) in an industry setting
- Hands-on development experience in at least one of the following languages – Java, Python
- Demonstrates a wide ranging knowledge of the businesses across the enterprise and industry expertise
4
Experience For Site Reliability Engineering Lead Resume
- Schedule, coordinate and monitor regression testing prior to deployments, at least every 3 months
- Experience in one or more of the following: Ruby, Python, Perl, Lua
- Software support, reliability, or operations engineering experience
- Experience in software development in one or more of the following: C, C++, Java, Go and/or Perl, Python, Ruby
- Experience in scripting languages like Bash, Python or Ruby
- Experience with managing multiple teams or a team of at least 5-8 engineers both locally and remotely
5
Experience For Director of Site Reliability Engineering Resume
- Experience with problem-solving, incident management and postmortem process
- Experience with troubleshooting complex application problems
- Experience supporting development of architectural standards within global technology domains and sub-domains to ensure consistency
- Experience contributing to intellectual property to be applied to project work and shared with internal colleagues
- Have 4+ years experience directly managing 4 or more employees, preferably in an application support environment
- Experience as with systems and/or software engineering
- Experience in an operational environment requiring 99.999% uptime
6
Experience For Head of Site Reliability Engineering Resume
- Experience managing a team in an operational environment
- Strong background in network engineering
- Experience in configuration, tuning, deployment of Application/Web servers such as Tomcat etc
- Strong software development background (e.g. Java, Javascript, shell scripting, Perl, Python)
- Experience with Puppet and Chef (configuration management), Nagios (system monitoring), Jenkins and Bamboo (automation), GIT and SVN (source control)
- Strong background in data stores including PostgreSQL and Accumulo
- Experience with building Java code and deployables (e.g. jar, war, ears, OSGI)
7
Experience For Director Site Reliability Engineering Resume
- Experience developing repeatable processes and metrics that maximum uptime, reliability, and predictability
- Experience managing complex deployments
- Full Project Scope Experience: all aspects of a project from design through development, testing, implementation, and production
- Experience with Java tooling: Maven, Gradle, Groovy, Artifactory
- Previous experience running production-grade software at scale and an appreciation for the complex and emergent behaviors inherent to distributed systems
- Proven track record of building software and systems at scale
- Experience building and operational management knowledge of distributed systems and architecture highly desired
- Experience with monitoring system performance and availability
- Experience with using and management of Web Services and RESTful APIs
8
Experience For IT Chapter Lead Site Reliability Engineering Resume
- Technical leadership experience. Includes understanding of SDLC and systems infrastructure principles and how they interrelate
- Experience in running complex large scale distributed systems
- Manage a team with diverse skill sets from both a technical and functional perspective in the Aurora, CO area
- Develop the solutions to maintain and optimize the availability and performance of services to ensure a fantastic, reliable experience for our customers
- Experience using monitoring tools such as Nagios, Sensu, SolarWinds, Zenoss, Data Dog, New Relic or AppDynamics
9
Experience For SRE Dev Engineer Site Reliability Engineering Resume
- Manage a team of highly skilled DevOps engineers responsible for ensuring maximum uptime of NaaS software and associated infrastructure
- Experience with enterprise logging tools such as Splunk, SumoLogic, or ELK Stack
- Extensive Linux System Engineering experience
- Experience with time series databases such as Graphite, InfluxDB, or OpenTSDB
- Experience with AWS (Cloudwatch, ECS, and IAM Roles)
- Experience with configuration management tools such as Salt, Chef, Ansible, or Puppet
- Experience with cloud infrastructure platforms: AWS or Google Cloud
10
Experience For SRE Engineer Site Reliability Engineering Resume
- Experience with configuration management tools: Ansible, Puppet, Chef, Terraform
- Experience with configuration automation tools (Puppet/Ansible/Chef/Salt)
- Experience with CI/CD practices, pipelines and workflows
- Experience in automation software such as Ansible, Chef, Puppet etc
- Understanding of self-healing/immutable microservice based architectures, cloud platforms, clustering models, networking technologies
- Willing to share rotating, on-call RESPONSIBILITIES to include coming into work during non-business hours to troubleshoot customer issues
- Partnering with product engineering teams to design and deliver tools that support our product reliability
List of Typical Skills For a Site Reliability Engineering Resume
1
Skills For Site Reliability Engineering Manager Resume
- Awesome communication skills, both written and verbal
- Experienced with security in the cloud: Intrusion detection, penetration testing, and vulnerability scanning
- Strong understanding of concepts related to computer architecture, data structures and programming practices
- Strong understanding of infrastructure core components: Storage, system and/or Networking
- Excellent knowledge of network engineering
- Experience with microservices architecture and one or more of the following tools
2
Skills For Manager, Site Reliability Engineering Resume
- Experience managing interrupt-driven work (lots of requests from various customers)
- Experience in managing teams, in a follow-the-sun model
- Experience in one or more of the following languages: Golang, Python, Ruby, Java, C#, etc
- Experience with cloud computing environments, ie. AWS, GCP and/or Azure
- Demonstrated ability to manage professional level employees
- Demonstrated ability to build and leverage relationships to accelerate delivery
- Own team delivery of highly available, secure, and cost-effective container orchestration platforms such as Kubernetes and ECS
- Dedication to customer experience and quality
- Be a team mentor, lead by example, build trust and solid relationships
3
Skills For Senior Manager, Site Reliability Engineering Resume
- Inspiring and energizing when talking to colleagues
- Leading, managing and developing a distributed team of Site Reliability Engineers
- Designing and implementing processes for rolling out software and security updates to deployments with zero downtime
- Empowering and challenging squad members to foster individual development
- Providing training for all personnel to ensure highest level of support and customer satisfaction
- Inspiring people management style
4
Skills For Site Reliability Engineering Lead Resume
- Encouraging employees to setup and achieve personal development goals
- Improving Incident Mitigation Capabilities
- Helping teams improve the resilience of their assets
- Owning end-to-end availability, reliability, and performance of our PaaS services on Oracle public cloud
- Expertise in problem-solving and analyzing global scale distributed systems
- Openness to try new ways of working
- Mindset of continuous improvement of the service and way of working
- Support in creating structural solutions instead of workarounds
- Continuous Improvement of Continuous Delivery & Software Engineering Practices
5
Skills For Director of Site Reliability Engineering Resume
- Improve the MTTR (Mean Time To Repair) and MTBSF (Mean Time Between Service Failures) of service impacting incidents
- Clear understanding of the product development cycle, technical requirements and project management
- Build and maintain models for growth and capacity planning
- Work closely with product development, program management, operational, and engineering peers to develop innovative technical tools and solutions
- Manage on-call rotations across continents, using a follow-the-sun model
- Customer centric and empathetic approach to support, thrive in making our customers and users successful
- Act as crisis manager and technical lead during all major and mass outages, and offer technical input and feedback to all parties engaged in remediation
- Coordinate all recovery efforts to provide rapid resolution to any issue that could be impacting the operational environment
6
Skills For Head of Site Reliability Engineering Resume
- Well versed in database management
- Prevention of Incident Reoccurrence
- Follow up on improvement actions after high impact incidents (root cause)
- Support in automation of the services (create consumable services)
- Create real-time and standardized insights of production chain for faster incident analysis
7
Skills For Director Site Reliability Engineering Resume
- Work independently with little or no supervision as well as ability to work within a team
- Experience managing high performing self-directed teams, especially on large-scale projects with technical deep-dives into code, networking, operating systems and/or storage
- The most successful managers here act with drive and urgency, yet always take the time to listen and to do the right thing. They constantly seek new ways to explain, coach, teach, and bring out the best in others
- Trading and Financial services industry experience
- Extreme sense of ownership with the determination to dig deep and drive solutions in a collaborative environment
8
Skills For IT Chapter Lead Site Reliability Engineering Resume
- Well organized, with the ability to communicate with precision and clarity
- Lead communication and collaboration efforts to engineer Continuous Integration & Continuous Delivery (CI/CD) solutions that simplify and improve software deployments to enable high velocity for our Product Engineering partners
- Manage developing robust monitoring and observability services and patterns to consistently improve the team’s ability to identify, react, respond, and recover from complex failures
- Partner with service teams to provide appropriate documentation, cross-training, architecture planning, capacity management, and recommendations for future state
- Support new cloud and hosted web based applications running on LINUX and Windows, utilizing JBoss, Tomcat, Outsystems, MySQL, Oracle, MS SQL Server and technologies
- Play a critical support leadership role in managing the operations of the environments and ensures this is done in accordance with established procedures and best practices
- Implement, monitor, refresh and perform disaster prevention and recovery tasks on all supported applications
- Facilitate the operational readiness of products and environments within the organization
- Work within the team to ensure and maintain the stability of our environment
9
Skills For SRE Dev Engineer Site Reliability Engineering Resume
- Attract, retain, mentor and lead engineers who demonstrate systems level thinking, understanding of sound architectural principles and have the ability to think quickly on their feet
- Drive improvements in all aspects of service delivery, including change management, continuous delivery, security, monitoring and reliability Database administration in a mission-critical, 24/7 environment which include e-commerce, accounting, warehouse management and decision support systems
- Inspire your team to continuously update and sharpen their skills to keep a cloud scale system operational - approaching these problems from both a systems and software engineering perspective
- Partner across the organization
- Own end-to-end availability and performance of mission critical services and build automation to prevent problem recurrence; automate response to all non-exceptional service conditions
- Design, implement, and support high-performance, highly-available services and infrastructure
- Improve the efficiency and flexibility of our datacenters - both physical and public cloud
10
Skills For SRE Engineer Site Reliability Engineering Resume
- Experience in devops, site reliability and/or infrastructure engineering in a quickly growing company using technologies such as Kafka, Spark, Ceph, and Gluster
- Strong development experience, preferably around system configuration and management using frameworks such as Chef, Puppet, Ansible, Salt
- Understanding of general large-scale distributed services and infrastructure, from network designs to overall system architecture
- Advanced understanding of general infrastructure operation, and ability to drive a team to incident resolution, troubleshoot and resolve issues in a timely manner
- Leverage your extensive system, network, and database skills to provide technical leadership for a team of on-site engineers who are responsible for the availability and performance of ServiceNow's cloud platform
- Make operations more effective by continually training and mentoring the team on all aspects of the operational environment
List of Typical Responsibilities For a Site Reliability Engineering Resume
1
Responsibilities For Site Reliability Engineering Manager Resume
- Prior systems development engineering experience
- Prior experience managing the documentation of technical processes
- Foster trust & alignment across teams to collaborate effectively across teams and partners to achieve Oath’s goals
- Recruit and hire candidates to support your team with the right skills & diversity
- Working knowledge and experience of networking fundamentals
- Successful engineering management experience in a technical operations environment: managing a team of at least eight engineers
- Deep working experience on VMware or other virtualization Platforms from VMware, Microsoft or Amazon Web Services
- Experience managing a technical team of at least 10 people
2
Responsibilities For Manager, Site Reliability Engineering Resume
- Experience in leading a small to medium size team
- Communication, ability to run effective interference/framing with Directors and above
- Practical experience with ELK logging configuration
- Experience partnering with both on and off-shore teams
- Experience with DDoS mitigation and network engineering
- Devops experience working with Ansible, Puppet, or Chef
- Experience with Data Center layout planning
- Demonstrative experience eliciting requirements from multiple business stakeholders
3
Responsibilities For Senior Manager, Site Reliability Engineering Resume
- Expert experience in both high-availability and load-balancing technologies
- Experience with high availability, high-scale, and performant systems
- Analyzing, building and maintaining all automation tools and processes to ensure the highest standards of reliability and robustness
- Managing the day to day operations of the SRE team and liaising with internal and external stake holders
- Understanding of Agile and deep understanding of Dev Ops Practice within. (Continuous Delivery)
- Proposing technical and architecture for a highly available and scalable SaaS model with a competitive SLA
- Having worked on latest technologies like Hadoop, Storm, Spark etc
- Participating in 24x7 site reliability rotations and escalation workflows
- Delivering overall path to production frameworks that form a standard OTT platform into development teams
4
Responsibilities For Site Reliability Engineering Lead Resume
- Identifying and advocating for opportunities to use our own products and minimize the use of 3rd party tools and services
- Creating and enhancing regression metrics and automated tests
- Identifying and developing processes, tools, automation, and software changes to address top operational issues
- Enhancing an ecosystem that enables product teams to build their products/features quickly and without friction
- Understanding of configuration management for a CI/CD environment (Jenkins/Ansible)
- Successful track record of building and maintaining infrastructure including required monitoring, testing, and tooling
- Foster the engineering culture on existing teams, emphasizing empathy, collaboration,
- Applies system-thinking to problem solving situations, following a methodical incident resolution process
5
Responsibilities For Director of Site Reliability Engineering Resume
- Drive whiteboarding sessions to lead the team in architecting and developing full stack solutions, from whiteboard to green SLA’s
- Evaluate and utilize the newer technologies coming in the industry to keep the solution on the cutting edge
- Optimize existing systems and infrastructure through automation and engineering practices
- Continuously improve monitoring strategy focusing on incident prevention/early detection
- Familiarity with Site Reliability Engineering concepts (e.g. 50% manual/TOIL tasking and 50% software development/automation)
- Proficiency working with algorithms, data structures and production troubleshooting
- Expertise in problem solving and analysing global scale distributed systems
- Proactive management of our production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health
- Manage monitoring and tooling
6
Responsibilities For Head of Site Reliability Engineering Resume
- Deep architectural understanding of web hosting and cloud services
- Manage employees around the globe including on-call rotations, running incidents, 1:1’s, team meetings, quarterly review, etc
- Fully understanding our customers’ service needs and ensuring we meet those needs
- Challenge engineers by setting high standards, while fostering an environment for their development
- Provides thought leadership in issue resolution regarding internal and external technology matters
- Ensure timely response to user feedback issues and questions, sometimes directly contacting the user yourself
7
Responsibilities For Director Site Reliability Engineering Resume
- Manage full stack engineers , experts in cloud engineering, and vendor development resources as necessary
- Assist vendor PMs in defining project team requirements for a particular project or program
- Maintain SaaS platform services by monitoring capacity, availability, latency and overall systems health
- Engage Development organization during inception and design phase to ensure that
- Knowledge of Linux, being comfortable on the Linux command line
- Automated deployment, Continuous integration, Continuous delivery and release engineering to Development, QA and Production environments
- Collaborate with Product Management and Engineering leaders to ensure that operational and
- Drive the implementation of Site Reliability Engineer (SRE) and Chaos Engineering design for all strategic systems
- Deploy, Monitor and optimize highly scalable Product in a SaaS model and automation using platforms like Kubernetes, Containers and VMware virtualization
8
Responsibilities For IT Chapter Lead Site Reliability Engineering Resume
- Work as a Site Reliability Engineer (SRE) with a focus on improving application stability and supportability
- Extensive Technical Breadth, with multiple Disciplines: site reliability engineering, Integration, Data, Security, Infrastructure etc
- Are interested in distributed systems and working with high scale services
- Like to work in an fast-moving environment that isn't afraid to change things to make them better
- Enjoy new technological challenges and enjoys fixing the problems that result
- Believe that a team working well together is truly smarter than the single smartest person on that team
- Familiarity with kernel engineering
- Setup monitoring systems and application metrics as well as supervise them for prediction/detection of failures
- Provide training programs for both internal and external team members
9
Responsibilities For SRE Dev Engineer Site Reliability Engineering Resume
- Manage site switching and disaster recovery
- Develop long term strategies and roadmap planning
- Expertise with monitoring solutions such as Datadog
- Moderate Understanding of ITIL terminology like incident and problem management
- Provide leadership, coaching and career development to team members and build trust
10
Responsibilities For SRE Engineer Site Reliability Engineering Resume
- Provide direction around operational process, tooling, visibility, and other business-aligned initiatives
- Application/Infrastructure Monitoring (Grafana/Heapster, Prometheus, Sensu, Nagios, etc…)
- High Availability (Network Load Balancing, HAProxy, F5)
- General understanding of network topologies
- Knowledge of development on High Performance Computing systems
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