Siebel Resume Sample
Jesus Orn
720 Alaina Pine,
New York,
NY
+1 (555) 434 1147
Work Experience
Siebel Administrator
07/2016
-
PRESENT
Philadelphia, PA
- CTS CRM team is working on Siebel CRM product to rollout implementation tracking, Deal Review functionality globally, Incentive compensation, Marketing Integration, etc
- A developer position is available to develop & support the global rollout of the solution as part of the critical initiative
- Experience in using PL/SQL, SQL Loader, EIM, Siebel Configuration and Siebel EAI Methodologies
- Serves as the primary point of contact with regards to
- Understands customers’ processes and products and how they fit within the goals of the business unit
- Administer and support Siebel 8.x environments; Apply Siebel Patches; Perform local database extracts; Monitor and configure Siebel Components; Remote Administration; User Admin; Creation of database users ; Repository Migrations; Creating batch files (shell scripts) for server admin tasks
- Expertise in Siebel Release Management and Migration (SRF, Repository, master data etc)
- Contribute to the design, development and deployment of Siebel Architecture for customers
Siebel Application Developer
12/2009
-
03/2016
Chicago, IL
- Contribute to the continuous improvement of the Siebel and Oracle RDBMS environment to ensure the highest availability, DR, security and performance of servers, Applications and related systems
- Contribute to the efficient running of the international team, enhance the technical capability of the team, share knowledge, and demonstrates a proactive approach to system maintenance
- Works effectively with related technical teams (Unix, Network, Storage, Backup etc.)
- Experience in using and having detailed knowledge of Siebel and the application’s functionalities and capabilities
- Opportunity to work on business complex and critical Financial Service application deployed globally
- Build a career not just a job
- Work in financial domain in a large global bank
Siebel
12/2004
-
06/2009
Los Angeles, CA
- Attain experience in banking domain/financial domain
- Challenging opportunity to work in a global fast paced development center setup
- Opportunity to work on business complex and critical Financial Service application deployed globally (180+ countries)
- Lead the validation and verification process within a release to ensure the software delivered into SIT meets the project SLA’s
- Working experience with migration of CEMLI’s migrations in Siebel
- Define and document solution’s technical design, including reviews and approvals
- Assist with implementation best practices, Product certifications etc.
- Analyze users’ post-deployment challenges to identify and develop critical design enhancements in Siebel to meet business requirements
- Reviews others’ system design to ensure selection of appropriate technology, efficient use of resources and integration of multiple systems and technology
Education
Warren National University
1999 - 2003
Bachelor's Degree in Computer Science
Professional Skills
- Commitment to DaVita’s values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate those positively and proactively to patients, co-workers, management, physicians, and/or vendors in every day performance and interactions
- Strong oral, written communication, presentation and training skills
- Fluent English and good French skills (speaking and writing)
- Fluent English and, ideally, French skills (speaking and writing)
- Enhance analytical and problem solving skills
- Sharpen organizational and leadership skills by being held accountable for tasks
- Understanding of the Siebel deployment process i.e. experience in performing hotfixes (SIF’s, SRF’s, LOV’s, WebServices etc.)
How to write Siebel Resume
Siebel role is responsible for english, training, siebel, organization, design, languages, crm, french, presentation, database.
To write great resume for siebel job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Siebel Resume
The section contact information is important in your siebel resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Siebel Resume
The section work experience is an essential part of your siebel resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous siebel responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular siebel position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Siebel resume experience can include:
- Strong organization and time management skills. Excellent attention to detail
- Strong organization and time management skills. Excellent attention to details
- Strong experience of Siebel projects and architecture, including Siebel some administration experience
- Good communication skills (verbal & written, technical & interpersonal) in English
- Support from Accenture people network to grow your skills and perform daily tasks
- Overall experience of 8+ years in IT experience
Education on a Siebel Resume
Make sure to make education a priority on your siebel resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your siebel experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Siebel Resume
When listing skills on your siebel resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical siebel skills:
- Experience in Business Requirements gathering, Functional mapping with Siebel and optimizing the Business processes effectively
- Use excellent functional technical, and project management knowledge and skills to perform assigned tasks
- Strong Siebel tools configuration experience including UI Layer, Bus Object layer, Schema changes, Siebel eScript and Workflows
- At least five (5) years of hands on experience required with Oracle Siebel CRM using industry standard toolsets with experience in
- Develop relationships among staff and business partners that foster the ability to align and effectively collaborate
- Provide technical support for a complex, high availability Architecture (e.g. Experience with clustering, Load Balancing, and connection pooling.)
List of Typical Experience For a Siebel Resume
1
Experience For Siebel Administrator Resume
- Excellent oral, written and presentation skill
- Provide innovative solutions based on client’s requirements Competencies & Skills
- Enhance and / or develop CRM and Siebel Design and Development skills
- Siebel developer skills
- Handle high-priority incidents / problem tickets as required
- Experience in Workflow and EAI(Integration)
- Hands on development experience across multiple Siebel modules
2
Experience For Senior Siebel System Administrator Resume
- Experience in the IT domain
- Hands on Experience in Siebel EAI - HTTPs, FTP Transports and Integration workflow Processes
- Hands on experience in Web Services Development/Deployment
- Hands on Experience in Siebel EAI - HTTPs, FTP, WSDL, XML GATEWAY Transports and Integration workflow Processes
- Experience in Change and Release management is an added advantage
- Total experience shouldn't exceed more than 7-8 years
- Experience with Siebel configuration, Assignment Manager, EIM, Workflows, Business Services, eScript
3
Experience For Siebel Application Developer Resume
- Experience in Siebel Enterprise Integration Manager (EIM)
- Multi-task and prioritize assigned tasks, problems and requests in a high pressure environment
- Preferable experience with Siebel Public sector (Version 8+)
- Solid benefits package – sports, medical care, etc
- Experience with Siebel EAI integrations (Webservices, VBC, JMS, MQ)
4
Experience For Siebel Analyst Resume
- Professional experience with Siebel, mainly in configuration activities, but also in administration, tools, analysis
- Professional experience with Siebel, mainly in configuration and support activities
- Strong knowledge of the Siebel Data Model, Databases, MSSQL Server
- Experience with ITIL/BISL
- Siebel Admin Skill
- Setting up tools/mobile client for developers
5
Experience For Siebel Support Administrator Resume
- Extracting local databases for developers
- Setting up environments
- Supporting performance testing in Test (QA) environment supporting all planned & unplanned outages
- Supporting Production environment which includes Maintaining high application availability
- Setting up Siebel tools, Mobile/dedicated client
- Planning and coordination of production release
- Checking status of JOBs/RCRs/ Tasks
- Perform operational tasks and activities (e.g. Monitoring log files, performance tuning, application monitoring and migration between environments.)
- General understanding of the commercial functions (Marketing, Sales) and the retail environment of a CPG company
6
Experience For Siebel CRM Developer Resume
- Use Siebel CRM tools for Coding / scripting work and configuration changes
- Follow the Project Manager’s lead when interacting with client
- Server performance issue handling
- HW sizing for Siebel infrastructure
- Collaborate with SIT Practice manager to ensure availability of Test environment and test data for testing
- Electronic Tolling is highly desired
7
Experience For Senior Architect, Siebel CRM Resume
- Vacation. We offer 4 weeks´ vacation, 9 core Holidays and 4 floating days
- Apply a structured change management approach and methodology for the implementation of new changes and ensure that they are aligned with SOP processes
- Chair the CAB/eCAB meetings
- Identify potential end user risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns
- Conduct readiness assessments, evaluate results and present findings in a logical and easy-to-understand manner to the management and end users
- Ensure end to end management of changes and releases in system
8
Experience For Federal Siebel Configuration Developer Resume
- Release with minimal post go-live issues with no major impacts on the system
- Keep the stakeholders informed with the release updates
- Maintain healthy interaction with vendors
- Negotiation of efforts and finalization of release project plans
- Work closely with QA and QC in order to align on the processes
9
Experience For Siebel Data Analyst Resume
- Create and / or Review technical specifications
- Guide onsite / offshore team members on best practices
- Consistently achieve and exceed compliance to established SLA’s and KPI’s
- Ensure process compliance – SDLC cycles, Version Control, Change managements etc
- Like to have: Drive Agile/DevOps principles in Siebel – Continuous Delivery, Continuous Integrations
- Gathers, documents and analyzes business requirements for business applications’ enhancements and customization projects
- Creates and monitors our customer’s roadmap to the cloud and lead solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget
- Analyzes business needs to help ensure the Oracle CX solutions (On Premise or Cloud) meets the customer’s objectives by combining industry best practices, product knowledge, and business acumen
10
Experience For Siebel CRM Experienced Solution Architect Resume
- At least seven (7) years’ of experience as a Siebel consultant, business analyst, systems analyst, programmer analyst, or any job that involves business/systems analysis of Siebel applications required
- Work and align with finance to ensure that current Siebel plans are compliant with RB rules and regulations. Assist users in resolving any noncompliant issues before each month’s accrual
- Work experience in IT
- Providing 24/7 production support on a rotation basis
- Deep knowledge of Siebel application development and CRM processes (Order Management, SFA, Call Center, Campaigns, Reporting …)
- Computer proficient (Excel, PowerPoint, Word)
- Implement new Siebel features as specified by the customer
List of Typical Skills For a Siebel Resume
1
Skills For Siebel Administrator Resume
- Good experience in Siebel Open UI.(css, html and JAVA)
- Experience defining/executing test cases
- Good Knowledge in troubleshooting Configuration and Siebel EAI Interface issues and understanding of Remedy Tool
- Good communication verbally and writing (reports)
- Experience in Requirement Analysis, Traceability, impact analysis and reporting
2
Skills For Senior Siebel System Administrator Resume
- Experience working as an Technical Lead for large scale programs
- Experience of working on SQL Server and in PL/SQL
- Experience in Production support and ticket handling
- Experience of architecting robust and secure solutions
- In own areas of expertise provide advice and guidance influencing the effectiveness of the organization’s business processes
- Assessment on the feasibility of the change and the groups being impacted by the change. Prioritize the changes based on the regulatory impact
3
Skills For Siebel Application Developer Resume
- Experience presenting to both business & technical team members
- Experience in Siebel Development
- Experience as a technical liaison in support of a project manager
- Experience in Siebel CRM, EAI and Configuration with knowledge on open UI
- Hands-on development experience across multiple Siebel modules in a large-scale organization with an emphasis on customer and service delivery
4
Skills For Siebel Analyst Resume
- Experience with MVC pattern integrations
- Experience with Avaya’s IVR and CTI technologies
- Experience in Siebel application support in life science, pharma or biotech
- Java, JavaScript, C/C#/C++, Visual Basic, shell script or other PL Good knowledge of SQL, PL/SQL, relational databases
- +5 years of experience in Siebel application development/support in Call Center, life science, Pharma
- Training, coaching and certifying team members on Product-specific and customer-specific aspects
- Understanding of 24x7 mission critical enterprise computing environments and the impact of service disruption on a company’s bottom line
5
Skills For Siebel Support Administrator Resume
- Supporting performance testing in Test(QA) environment
- Configuring & managing Workflow Management component group. Create WF monitor agents as per requirement
- Integrating other applications with Siebel. Mainly OBIEE/BIP/Web Methods. This includes configuring symbolic urls, WSDL imports/exports etc
- Handling of non-conformities and tracking the closure of actions in the novoGloW system
- Setting up Siebel tools , Mobile/dedicated client
- Supporting Production environment which includes
- Maintaining high application availability
- Planning and co-coordination of production release
- Migrating SRF/Repository from Development to Test environment
6
Skills For Siebel CRM Developer Resume
- Deploying non repository items
- Setting up SSL/LDAP authentication
- Resolving all adhoc issues, if issue is not related to Siebel then assign it to correct work-group
- Opening SR with oracle in case of critical issues
- Ensure end user training on data loads on Adhoc basis – coordinate with BRM to ensure training agenda incorporates EIM, Data load training
- Set up and support Siebel remote. This includes registering user as mobile client, extracting local database, creation of packager , upgrade kits etc
- Set up email profiles. Configuring and managing communication management component group
7
Skills For Senior Architect, Siebel CRM Resume
- Ensure sufficient error logging and status tracking mechanisms in the solutions
- Ensure EIM multi-threading & parallel server thread concepts incorporated into ongoing EIM loads
- Prepare a set of actionable and targeted change management plans - including communication plan, training plan and rollback plan
- Responsible for creating and maintaining knowledge base
- Identify user needs and requirements to existing and proposed systems. Document user requirements for purposes of development organization
8
Skills For Federal Siebel Configuration Developer Resume
- Manage compliance changes and upgrades impacting Siebel systems
- Use cutting edge technology application in real project
- Siebel-Web Services (Inbound/Outbound) using the HTTP, XML SOAP & WSDL
- Siebel performance tuning and redesign
- Fast paced. Tired of having to jump though endless hoops to get things done? Not here. We move fast and deliver
- The position is based in Pune, India and is required to work on Siebel product configuration (Siebel eConfigurator), scripting, workflow
9
Skills For Siebel Data Analyst Resume
- Hands-on Expertise in different Integration methodologies including Web Services, MQ
- Understand optimization track for existing EIM loads
- Ensure audit trail tracking for key business fields in all EIM loads
- Sound understanding of Siebel architecture, data model and PARTY model is mandatory
- Capable of handling overall responsibility of the solutions
- In case of issues preparing RCA & RCCA documents
- Leverage the knowledge gained from other regions in imparting fool-proof solutions in IO SELAS data loads
- Analyse the ongoing EIM loads set up in IO SELAS
10
Skills For Siebel CRM Experienced Solution Architect Resume
- Obtain a clear understanding of how business requirements lead to systems requirements and technical designs in a large organization
- Review of all the documents and perform ad-hoc testing in the application
- Team / Talent on-boarding and capability development
- Deliverable tracking and Quality Assurance, across onsite/offshore
- Drive continuous improvements through automation, increasing team productivity, standardization, optimizations, root cause analysis etc
- Weekly and Monthly status reports including trend analysis
- Perform after hours’ tasks
- Provide technical and operational support for Siebel and SFDC on complex production issues, processes and procedures and complete the analysis of data/processes and procedures that impact departmental effectiveness and financial results
- Maintain a knowledge level of support areas conducive for effective analysis of solutions
List of Typical Responsibilities For a Siebel Resume
1
Responsibilities For Siebel Administrator Resume
- Promoting Companys software applications provided by development into test and production environments. This includes baseline application executables, configuration settings and environmental variables
- Creating automation of installations where appropriate, debugging and resolution of environmental and installation issues, evaluating and implementing changes to enhance systems performance and availability
- Provide Siebel software development support with strong Siebel tools configuration experience
- Experience with programming in business/web/DB applications
- Siebel 8.x / 7.x experience in one or more of: Quote and Order Management, Marketing and Loyalty, Business Intelligence and Analytics, - Customer Data
- Hands-on software development experience
- Supporting international teams in the Design-/Build-/Test-/Run-phases of large customers projects
- Supporting all planned & unplanned outages
2
Responsibilities For Senior Siebel System Administrator Resume
- Supporting Test and Development environments which includes
- Includes registering user as mobile client, extracting local database, creation of packager, upgrade kits etc
- Maintain and support of the following: Siebel Financial Services (IP 16), and Siebel eChannel
- Handling application exceptions in our test and production environments; on-call rotation; handling client support requests; escalating and following up on customer problems with IT infrastructure and development groups; taking ownership of production issues; ensuring closure is achieved for outstanding bugs and infrastructural problems
- Daily health checks which includes regularly checking status of servers & components
- Server resource monitoring(CPU/Memory/Disk space)
3
Responsibilities For Siebel Application Developer Resume
- A background with systems operating in a 24x7 production environmen
- Provide system support troubleshooting, advice, consultancy services to users
- Background with systems operating in a 24x7 production environment
- Set up and support Siebel remote
- Lead troubleshooting, resolution, and root cause analysis on large-to-complex technical and/or technology issues by recommending and implementing solutions/alternatives
- Perform research activities with a focus on complex business systems of a big size Telco Operator, automated systems development and/or enterprise information systems. Identify and analyze operational impacts of new projects, services, infrastructure, enterprise information systems, and automated systems
- Address complex problems and/or issues as necessary. Able to provide strategic guidance and communicate effectively with all levels of the organization, including up to the senior management
4
Responsibilities For Siebel Analyst Resume
- Support management with proposals for business system changes. Provide input to the development and implementation of standards, procedures, and safeguards
- Communicate complex technical topics to non-technical audiences
- Expertise in architectural and technical aspects of Siebel CRM (installations, architecture design, performance tuning, high availability, load balancing/failover, troubleshooting)
- Demonstrated organizational, communication (written and verbal), and interpersonal skills including the ability to effectively interact with individuals at all levels within an organization
- Deliver change/ fix per request to user through change management process
- Coordinate with related parties to solve issues
- Oracle Database and SQL command
- The resource needs to have an excellent understanding of Siebel application architecture, Siebel data model, configuration tools, adaptors to interface with external systems, and Siebel server side processes
5
Responsibilities For Siebel Support Administrator Resume
- Ensure quality and best practices
- Ensure compliance with applicable software standards and best practices
- Ensue all new and existing users are trained properly by providing on-boarding sessions as well as quarterly training sessions on Siebel including reporting and supporting systems and processes
- Work and align with finance that current Siebel plans are compliant with RB rules and regulations. Assist users in resolving any noncompliant issues before each month’s accrual
- Excellent understanding of Siebel application architecture, Siebel data model, configuration tools, adaptors to interface with external devices, and Siebel server side processes
- Broad understanding of current hardware and software technologies and the proven ability to architect major systems
- Siebel (core consultant) certified
6
Responsibilities For Siebel CRM Developer Resume
- Work in large-scale Nordic projects
- Opportunity to grow as a Technical Architect
- Friendly and positive work environment
- Exposure to at least 3 full life-cycle Siebel project
- Hands-on software development proficiency
7
Responsibilities For Senior Architect, Siebel CRM Resume
- Siebel Tools Configuration, Workflow Process, Workflow Policies and Assignment Manager, Siebel eScripting and Browser scripting, Virtual Business Components (VBC's) and External Business Components (EBC's), Siebel EAI - Integration Objects (IO's), XML Converters, Data Maps and Application Service Interfaces (ASI's)
- Experience in Siebel application architecture, Siebel data model, configuration tools, adaptors to interface with external systems, and Siebel server side processes
- Interface development with internal and external systems (SOA, ECM, Web center, IDM etc.)
- Perform detailed application design and author/maintain design and technical documentation
- Ensure complete knowledge on the data model
- Understand EIM functionalities and solutions implements in other Regions (EU, NNI etc)
- Expertise in Siebel Tools and Siebel Application 7.x/8.x
- Ensure data load requests from different affiliates are fulfilled as per SLA
8
Responsibilities For Federal Siebel Configuration Developer Resume
- Ensure complete knowledge on the EIM mappings and Informatica mappings created in the system
- Understand EIM functionalities and solutions implements in across different Regions
- Ensure sufficient communication to end users & Local admins on the EIM runs and reasons for failures
- Moderate knowledge in Siebel Configuration and Systems/Application Integration
- Moderate knowledge in Integration Objects, Workflows, Workflow Policies, RCR, State Model, Runtime Events, Business Service, Siebel Adapters, MVGs, Links, Symbolic Strings, Scripting (eScript/VB), etc
- Siebel certification is an added advantage
- Expertise in Siebel Configuration and Systems/Application Integration
9
Responsibilities For Siebel Data Analyst Resume
- Expertise in Integration Objects, Workflows, Workflow Policies, RCR, Assignment manager, State Model, Runtime Events, Data validation manager, Business Service, Siebel Adapters, MVGs, Links, Symbolic Strings, Scripting (eScript/VB), Shell scripting etc
- Business requirement technical analysis
- Siebel platform software development
- Functional and test team support
- Lift or carry objects up to 20 lbs
- Work is performed in an Information Technology office environment
10
Responsibilities For Siebel CRM Experienced Solution Architect Resume
- Obtain a Public Trust - Moderate Risk security clearance
- Work is performed in an Information Technology work environment
- Lift or transport items up to 20 lbs
- Hands-on Expertise on Workflows, Siebel EAI, Siebel Config, EIM
- Hands-on expertise on Siebel Open UI
- Siebel server installation & configuration, Patch management
- SRF, Repository migration. DDL synch
- Daily health checks which includes regularly checking status of servers & components. Checking status of JOBs/RCRs/ Tasks. Server resource monitoring(CPU/Memory/Disk space)
- Professional experience with Siebel, mainly in configuration activities, but also in administration, tools, analysis
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