Senior Scrum Master Resume Sample

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Jasen King
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Work Experience


Senior Scrum Master
01/2018 - PRESENT
New York, NY
  • %- Initiative delivery
  • Facilitate high complexity Agile initiatives from initiation through release, providing oversight to ensure alignment with RBC Agile/Scrum practices, including but not limited to, project kick-off, sprint, release and deployment planning
  • Accountable alongside the scrum team for the achievement of release objectives and results that meet LOB stakeholders’ needs and expectations
  • Manage risks to delivery
  • %- Team activity facilitation (large-size teams)
  • Facilitate discussion leading to collective decision-making, goal setting and conflict resolution within the team
  • Remove impediments to delivery success through the proactive management of external dependencies, complex problem-solving and the development of new solutions or approaches to ongoing challenges; has the authority to execute against new approaches and escalate issues through business and/or IT channels where necessary
  • Accountable for creating and maintaining the appropriate vehicles for open communication within the scrum team (e.g. tracker boards) to create a trusting and safe team environment
Senior Scrum Master, Starbucks Technology
04/2014 - 07/2017
Chicago, IL
  • Continuously seek to improve team performance by promoting joint accountability for results and solving productivity issues
  • Engage in and facilitate business analysis, user experience and technical conversations across platforms and multiple levels of influence
  • %- Cross-functional Communication
  • Building, leading and mentoring cross functional teams
  • Application of industry-based project management and SDLC methodologies and tools
  • Monitor task completion (and Team Foundation Server (TFS) compliance)
  • Continue education in related disciplines
Senior Scrum Master / Systems Analyst
08/2008 - 10/2013
Boston, MA
  • Partner with all project team roles and stakeholders
  • Experience leading Agile Scrum teams/serving as a Scrum Master/Coach
  • Software development experience (either as PM, BA, tester or developer)
  • Communicate and report team progress and accomplishments ensuring transparency of progress and outcomes
  • Facilitate status updates, product demos and retrospectives
  • Provide proactive coaching to the team and recommend continuous improvement of processes and tools to optimize team productivity, quality and time-to-market
  • Embrace change, influence and coach team members with an agile mindset
  • Experience as a Scrum Master – where Scrum principles, practices and theory were diligently applied

Education


Colgate University
2002 - 2007
Master's Degree in Computer Science

Professional Skills


  • Possess strong communication skills - both verbal and written – and, collaborative skills and organizational skills
  • Excellent communication skills; demonstrated experience communicating with IT and business leadership
  • Strong time management/organizational skills with the ability to effectively manage competing priorities
  • Solid reporting skills and analytical skills
  • Strong leadership skills demonstrated by delivering the right results
  • Strong skills and Experience as a Sr Scrum Master working in a true agile environment
  • Excellent interpersonal skills to effectively interface with business customers and team members

How to write Senior Scrum Master Resume

Senior Scrum Master role is responsible for leadership, facilitation, conflict, agile, development, analytical, organizational, scrum, coaching, business.
To write great resume for senior scrum master job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Senior Scrum Master Resume

The section contact information is important in your senior scrum master resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Senior Scrum Master Resume

The section work experience is an essential part of your senior scrum master resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior scrum master responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior scrum master position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Senior Scrum Master resume experience can include:

  • Excellent communication and mentoring skills.Experience using and configuring JIRA including reporting
  • Proven decision-making, problem-solving, conflict resolution and negotiating skills
  • Possess a proven track record of success in leading projects involving multidisciplinary teams and requiring extensive collaboration skills
  • Excellent oral and written communication skills including active listening
  • Project management experience where organizational, time, budgeting, and scheduling management skills would have been developed
  • Strong facilitation skills in leading planning meetings, demos, and retrospectives

Education on a Senior Scrum Master Resume

Make sure to make education a priority on your senior scrum master resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior scrum master experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Senior Scrum Master Resume

When listing skills on your senior scrum master resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical senior scrum master skills:

  • Able to work independently, excellent personal organization and able to demonstrate consistently balanced good judgement and logical thought prioritization
  • Ability be an effective collaborator across all levels of the organization including strong partnering skills
  • Strong computer skills are required. Experience with Agile management tools such as JIRA Confluence, and SharePoint are required
  • Mentoring skills that demonstrate the agile values and principles in every thought and action
  • Strong coaching and mentoring skills in lean and agile best practices
  • Solid understanding of and demonstrated experience in using appropriate tools (JIRA/Greenhopper, Rally, VersionOne or equivalent)

List of Typical Experience For a Senior Scrum Master Resume

1

Experience For Senior Scrum Master, Starbucks Technology Resume

  • Excellent organizational, communication and problem-solving skills
  • Facilitate effective coordination with other Scrum teams, and system teams. Consult with the Product Owner to validate and communicate team priorities
  • Proven oral, written, and business presentation skills
  • Solid project management skills, ability to multitask and manage multiple projects in a cross-functional environment
  • Very good communication skills in English in written and spoken form
  • Continuously looking for ways to not only better your team but also improve your own skillset
  • Experience of large program/portfolio management and strategic planning; 5+ years project management experience
2

Experience For Senior Scrum Master, Robotics, SCT & Lean Resume

  • Proven Agile (and Scrum in particular) expertise, drive for self-improvement as well as improving team effectiveness and collaboration
  • Effectively utilize metrics and data visualization to report progress and support data-driven decision making
  • Presentation skills, including ability to present to leadership groups across the organization
  • Experience in software development and/or project management and/or business (system) analysis or other relevant professional experience
  • Interacts effectively with others at all levels of the organization; makes persuasive and informative presentations
  • Additional leadership skills in previous roles, (e.g. team leader, project manager) are beneficial
  • Excellent practical experience of successful implementation of agile methodologies (e.g. Scrum, Kanban, etc.) and principles in teams
  • Skills in IT infrastructure, cloud service area (IaaS, PaaS) and containerized environments (Dockers, DC/OS, Kubernetes) are optional but beneficial
  • Three (3) years of Scrum Master experience or related Agile experience
3

Experience For Senior Scrum Master / Systems Analyst Resume

  • Scrum Master experience or related Agile experience
  • Assisting Product Owners in story writing, backlog maintenance and prioritization and planning
  • Facilitating effective and efficient meetings including Agile/Scrum ceremonies
  • Banking, Fintech, or consumer lending experience
  • Working experience with Agile scaling frameworks, preferably SAFe
  • Working experience in Agile with a large company
  • Writing User Stories and Product Backlog Items and help the Product Owner prioritize the Product Backlog
4

Experience For Senior Scrum Master Senior Project Resume

  • Working experience related industry
  • Mentoring lesser experienced ScrumMasters
  • Hands on experience managing large-scale technology initiatives, including planning, execution, and delivery
  • Experience leading, influencing and collaborating in a matrix-managed environment and across multiple, diverse groups
  • Knowledge and experience with Agile techniques – Automated Testing, User Stories, TDD, Continuous Integration, Testing, Pairing, and Agile Games
  • Experience coaching and mentoring peers to build high performing Agile teams
  • Experience leading/executing web projects or working on a production support team
5

Experience For Senior Scrum Master With Agile Experience Resume

  • Experience in leading teams that defining & implementing architectural practices
  • Experience owning and managing customer expectations, project schedules, status and reporting and change management
  • Experience developing standards, metrics and reporting that is focused on delivering value
  • Experience in scaling and transferring agile knowledge while working with individuals that are new to agile
  • Experience in building / enforcing process on large program with multiple Scrum team / projects / teams
  • Prepares for and facilitates Agile planning sessions with Agile delivery teams and assists with prioritizing user stories
  • Involves team and departmental resources in identifying and removing impediments and known risks through analysis and prioritization
  • Proven track record building and releasing new products/features from conception to production (preferably in telecommunications industry)
  • Works with the Product Delivery team to create the Product Roadmap and prioritization of features to be considered during each PI planning
6

Experience For Senior Scrum Master / Senior Program Manager Resume

  • Experience leading Agile Scrum teams/serving as a Senior Scrum Master
  • A solid understanding of agile story and epic writing
  • Experience in software development, leading projects and working with software engineers
  • Experience capturing and managing software product requirements as user stories
  • Professional experience in one or more of the following Agile methods or frameworks: Scrum, Extreme Programming (XP), Kanban, or SAFe
  • Proven ability in coaching the project team as appropriate and according to the needs of the individual project
  • Experience playing the Scrum Master role for 3-5 years for a software development team that was diligently applying Scrum principles, practices, and theory
  • Experience playing the Scrum Master role for at two years for a software development team that was diligently applying Scrum principles, practices, and theory
  • Experience working on projects or programs requiring the integration of cross-functional technology and/or business solutions
7

Experience For Senior Scrum Master Intern Resume

  • Experience with enterprise Agile transformation, scaling frameworks, coaching business and technical teams on process
  • Experience working with teams applying test automation, test-driven development, and ci/cd strategies to ensure quality and accelerate feature cycle time
  • Enterprise Transformation experience including consultation and coaching with change management practices in mind
  • Thorough understanding and experience working with both agile and waterfall methodologies on large scale, technically complex projects
  • Practical experience acting as a Scrum Master and/or leading Sprints or Scrum teams
  • Experience of working with high performing teams in a Continuous Integration (CI) / Continuous Deployment (CD) environments
  • Experience managing geographically-dispersed teams/ working with offshore project teams
  • Experience with Sprint and release planning and implementing proper processes and procedures are in place to hit deadlines
8

Experience For Senior Scrum Master, Global Technology Resume

  • Experience managing multiple teams simultaneously, including onsite and remote team members
  • Experience performing the Scrum Master for a software development team utilizing SDLC
  • Experience creating and using burn-up charts, cumulative flow diagrams, and cycle time metrics
  • Experience and knowledge working with lean/Kanban teams, including Kanban or equivalent certification
  • The experience in applying a wide variety of well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approaches
  • Has experience with Agile practices of user stories, TDD, integration, automated testing, and Agile learning techniques (games)
  • Proven record building and releasing new products from conception to production
  • Work with Technical Leads and Product Owners to refine the grooming process increasing its effectiveness
9

Experience For Senior Scrum Master / Release Manager Resume

  • Experience working in a DevOps environment and managing development teams
  • Experience using Work Tracking Tools
  • Experience playing the Scrum Master role for a software development team that was diligently applying Scrum principles, practices, and theory
  • Multiple years’ experience working with an agile methodology during alarge scale, complex new development project for a large enterprise
  • Experience implementing HR systems using Agile method
  • Experience implementing Workday functionality Refer to existing IT Agile/Scrum job descriptions
  • Experience applying scrum and growing teams as a fulltime Scrum Master for 5 years or more
  • Experience affecting change in organizations working towards agile adoption
  • Experience and/or familiarity with scaling Agile using industry best practices
10

Experience For Senior Scrum Master of Distribuiton Integration Resume

  • Professional experience in one or more of the following Agile methods or frameworks: Scrum, Extreme Programming (XP), or Kanban
  • Experience working with Agile scaling frameworks, preferably SAFe
  • Ensure effective and efficient meetings such as stand-ups, sprint planning, release planning and retrospectives
  • Experience coaching and mentoring other Scrum Masters
  • Experience working in a dependent multi agile team environment
  • Experience as a Scrum Master in a variety of contexts including team sizes, different cultures, co-located vs. distributed

List of Typical Skills For a Senior Scrum Master Resume

1

Skills For Senior Scrum Master, Starbucks Technology Resume

  • Makes a positive contribution as demonstrated by both making suggestions for improvement and by learning new skills, procedures and processes
  • Strong facilitating and moderation skills
  • Have excellent English speaking skills
  • Enjoys problem solving and can resolve conflicts through strong mediation skills
  • Excellent problem-solving, organizational and analytical skills, with the ability to coach and mentor all roles on a Scrum team
  • Excellent communication, facilitation, and coaching skills
  • Your strong consultative, listening, communications and analytical skills
  • Self-starter with strong organizational and analytical skills
  • Good skills and knowledge of facilitation, conflict resolution, continuous improvement, empowerment and situational awareness
2

Skills For Senior Scrum Master, Robotics, SCT & Lean Resume

  • Good communication skills in English, verbal and written
  • Effectively apply scaling frameworks and methodologies with 3+ years’ experience as a Scrum Master, Product Owner or Agile Coach
  • Can provide two different client recommendations and one mentor recommendation to verify my coaching experience and skills
  • Excellent written communication, presentation, and facilitation skills
  • Superior organization skills with the ability to simultaneously handle multiple initiatives and priorities in a fast-paced environment
  • Excellent interpersonal skills and ability to work with diverse and a geographically dispersed teams
3

Skills For Senior Scrum Master / Systems Analyst Resume

  • Strong interpersonal, negotiation, facilitation, analytical, problem-solving, decision-making and conflict resolution skills
  • Excellent interpersonal skills and ability to work with diverse and geographically dispersed teams
  • Looking for servant leader experience and someone who can articulate their experience removing impediments for their team
  • Working effectively with multiple functional areas to establish and implement Agile processes
  • Extensive program management experience. Experience leading change, influencing and managing in a matrix environment
  • Proven experience leading Scrum technical teams with a passion for the developing the talent within the team
  • Demonstrated experience leading people, including people change management
  • Demonstrated experience developing enterprise applications for a Fortune 500 Corporations in a highly collaborative environment using a Scaled Agile framework
  • Facilitation, teaching and presenting skills
4

Skills For Senior Scrum Master Senior Project Resume

  • Effective demand and resource planning, to assist availability of skilled resources according to project needs
  • Includes sharing experiences across the scrum master discipline and helping to build a strong and valuable community of practice
  • A solid background of working with product managers and the delivery team to ensure common priorities, manage dependencies and remove impediments
  • Facilitate process of working with Experience Owner/Agile Product Owner and team to re-balance and re-prioritize work within a sprint
  • Problem solving skills and the ability to consistently exercise sound judgment and initiative in highly complex clinical and business problems
5

Skills For Senior Scrum Master With Agile Experience Resume

  • Experienced Scrum Master of at least 4-5 years’ experience in leading teams in their Agile journey
  • Interface effectively with all levels and across organizational lines, including business units
  • Experience of large program/portfolio management and strategic planning; 5+ years combined project management / agile experience
  • Experience managing multiple priorities in a dynamic, geographically dispersed environment
  • Basic Knowledge / some prior experience with computer programming languages like C, C++, Java, Python or databases
6

Skills For Senior Scrum Master / Senior Program Manager Resume

  • Knowledge of and/or experience with writing effective user stories and acceptance criteria
  • Prior experience working with
  • Experience leading a diverse team in an IT organization with hands-on experience in Agile software delivery methodology (Scrum/Kanban)
  • Prior experience affecting change in organizations towards agile adoption and sustainability
  • Leverages coaching skills to help the team learn to solve its own problems
  • Proven leadership experience in achieving successful outcomes
7

Skills For Senior Scrum Master Intern Resume

  • Proven experience leading projects in an Agile environment
  • Advanced problem analysis and problem solving skills
  • Displays Servant Leadership skills and ability to motivate a team
  • Strong MS Word, MS Excel and MS Project experience
  • Proven experience as a Scrum Master who has run agile delivery preferably on digital transformation engagements
  • Strong technical exposure and experience in web application development
  • Technology experience Previous development or QA experience required, preferably in a leadership role
8

Skills For Senior Scrum Master, Global Technology Resume

  • Scaled Agile Framework (SAFe) experience and systems development environment experience
  • Strong experience to manage highly complex products and delivery on a global level
  • Experience in a technical development environment. Skilled in at least one development language
  • Has a solid experience in software industry
  • Proven experience successfully working in a collaborative environment
  • Strong Agile and SAFe experience
9

Skills For Senior Scrum Master / Release Manager Resume

  • Technology experience, preferably in a lead role (preference for release management experience)
  • Broad technical skills across multiple domains (Technology, Information, Process, Applications, etc.,) and platforms (client-server, web-based, N-tier, etc.,)
  • Effectively facilitates retrospectives to pull actionable changes for the enterprise
  • Effectively utilizes progress indicators such as burn-down and burn-up charts
  • Ensures scope, goals, milestones, budget, risk, status, change requests and critical issues are effectively communicated to the client and project/program team
10

Skills For Senior Scrum Master of Distribuiton Integration Resume

  • Stakeholder Management, Negotiation and Communication skills
  • Demonstrable risk management and mitigation skills
  • Demonstrated experience with incremental project delivery
  • Coaching and helping 1 or 2 scrum teams, ensuring agility and excellent deliveries
  • Working experience in one or more of the following Agile methods or frameworks: Scrum, Extreme Programming (XP), or Kanban

List of Typical Responsibilities For a Senior Scrum Master Resume

1

Responsibilities For Senior Scrum Master, Starbucks Technology Resume

  • Strong communication skills, both verbal and written and ability to understand and articulate
  • Excellent time management, interpersonal, and communication skills
  • Strong knowledge of Agile principles and practices and capacity to understand specific needs or requirements to apply skills/knowledge
  • Proven project leadership skills and responsibility for cross-functional teams
  • Excellent cognitive and analytical skills
  • Has a proven track record of successfully growing and maturing teams and/or experience leading Agile transformations
2

Responsibilities For Senior Scrum Master, Robotics, SCT & Lean Resume

  • Shield the team from outside demands. Negotiate with others, including senior leaders, to resolve issues effectively
  • Interface and effectively communicate with business and technical resources
  • Interfaces and effectively communicates with business and technical resources
  • Role requires ability to influence and work effectively with key stakeholders and business sponsors in a timely manner
  • Scrum Master experience or equivalent work experience
3

Responsibilities For Senior Scrum Master / Systems Analyst Resume

  • Experience of large program/portfolio management and strategic planning; 5+ years combined project management / agile experience
  • Strong experience in managing multiple custom software development efforts
  • Communication - Has expert communication, collaboration and facilitation skills
  • Issue Resolution - Has highly developed negotiation and conflict management skills to resolve unusual issues within and external to the team
  • Resource Management Skills- ability to determine supply and demand and obtain
  • Facilitating effective release planning, sprint planning, grooming, reviews, retrospectives and daily stand ups
  • Partnering with the Product Owner, ensures the team understands the objectives/goals and (changing) priorities of scope
4

Responsibilities For Senior Scrum Master Senior Project Resume

  • Experience working with leading edge engineering practices (e.g. DevOps, CI / CD, automation)
  • Skilled at instructing, coaching, and mentoring to improve performance and employee development
  • Results Driven (Prioritizing, Taking Initiative, and Taking Ownership)
  • Leads Scrum Masters in developing their skill set by identifying educational opportunities and leading discussions on applicable topics
  • Experience in coaching and leading teams new to Agile
  • Experience with teams performing new development while simultaneously supporting production applications
5

Responsibilities For Senior Scrum Master With Agile Experience Resume

  • Experience with communicating status and providing guidance to executive level management
  • Experience with communicating status and providing updates to executive level management
  • Displays a ‘continuous learning’ mindset; always seeking to expand lean/agile knowledge and experience
  • Solid understanding of the Agile Delivery Methodology – and ability to quickly come up to speed on methodology being practiced within eCommerce
  • Experience as Scrum Master in coaching/leading teams
6

Responsibilities For Senior Scrum Master / Senior Program Manager Resume

  • Skilled in building relationships and navigating through organizations
  • Establish effective cross-functional communication, ensuring transparency of progress and outcomes, reporting team progress and accomplishments up and across
  • Act as servant leader and coach for one or more Scrum teams enabling the effective use and practices of the Agile framework in achieving business outcomes
  • Skill in using computer applications including MS Office and industry standard Agile tools such as Jira and Confluence
  • Experience performing the Scrum Master for 2 or more software development teams utilizing SDLC
  • Possess a solid understanding of the scrum framework and how various practices can evolve within a team to achieve success
7

Responsibilities For Senior Scrum Master Intern Resume

  • Facilitate effective and efficient meetings including Agile/Scrum ceremonies
  • BS in Engineering or related discipline strongly desired
  • This role is looking for a strong IT leader who bridges the gap from the business side and the lower level IT technical team
  • A good learner with a passion for agile thinking and techniques
  • Experience working with Agile teams to establish, manage and enforce WIP limits
  • Experience working with agile methodology on large scale, technically complex projects for a large enterprise
  • Experience with Software Development utilizing JAVA or .NET is preferable
  • Serves as scrum master for one or more teams with the mentoring and oversight of a coach or experienced Scrum Master
  • Demonstrates ability to balance data with other factors when making decision
8

Responsibilities For Senior Scrum Master, Global Technology Resume

  • Has a demonstrated track record of delivering results in a high-energy, fast-paced environment
  • Help manage scrum team backlog and priorities using agile based tools (Jira/TargetProcess)
  • Experience as a Scrum Master in an IT or software development setting
  • Experience using Atlassian Tools like Jira preferable
  • Experience managing large-scale, business critical applications with SLA’s in an data warehouse environment
  • Technical experience working with various technology stacks
  • Extensive experience working with Rally, JIRA, or other Agile development tools
  • Related experience implementing agile processes within a large organization
9

Responsibilities For Senior Scrum Master / Release Manager Resume

  • Experience leading Agile Scrum teams
  • Extensive working experience with Scrum, Waterfall, and Kanban methodologies
  • Experience working with many development teams (varied personalities and communication styles)
  • Experience and knowledge working with lean/Kanban teams
  • Past experience working in a Software Development team, as a Developer, or QE, or BA, or Architect
  • Experienced with common Agile practices (Scrum and Kanban) and different software development processes involving large scale projects
  • Experience leading enterprise level agile implementations/transitions
  • Proven track record of introducing positive change and innovation into a large group
  • Related experience with data center, payments, or online banking
10

Responsibilities For Senior Scrum Master of Distribuiton Integration Resume

  • Experience implementing Workday functionality
  • Experience moving teams and organizations from waterfall to Agile methodologies
  • Experience with Jira, Rally, or similar Agile execution and reporting tools is highly desirable
  • Working experience as a Scrum Master
  • Direct experience working with Agile Methods, especially facilitation of the scrum process as a servant leader
  • Experience working with both onshore and offshore distributed teams
  • Experience with Jira or similar Agile execution and reporting tools is highly desirable
  • Experience integrating with multiple software product groups in a geographically distributed ecosystem
  • Experience with the use of common Agile practiecs, such as test driven development, pair programming, continuous integration, Kanban, etc

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