Senior Manager, Operations Resume Sample

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Rocky Bahringer
717 Runolfsson Groves,  Detroit,  MI
+1 (555) 451 5345

Work Experience


Senior Manager, Operations
03/2017 - PRESENT
New York, NY
  • Provide for the on-going professional development of direct reports at junior management levels and/or comparable-level individual contributors
  • Manage interim and annual review process (e.g. establish and communicate productivity targets, work with direct reports to negotiate performance ratings for their teams as well as individual ratings, provide for the on-going professional development of staff, prepare and implement training and career development plans)
  • Provide high-level advice, counsel and make complex decisions in relation to people management issues/concerns of a difficult/complex nature (e.g. Performance Improvement Plan, terminations, Return to Work program)
  • Monitor, evaluate and manage day-to-day employee performance for direct reports, counsel and find alternatives in the resolution of complex issues
  • Motivate, coach, train and provide developmental opportunities to ensure employees are capable of performing at or developing to the necessary professional standards
  • Manage/support the staffing process (e.g. complete appropriate documentation and receive approval as required, conduct interviews, make hiring decisions)
  • Manage the Employee Opinion Survey process (e.g. promote the process, ensure all employees are given the opportunity to provide feedback, review and communicate the results at the business unit level and implement actions to manage/improve areas where needed) to ensure employee satisfaction levels are maintained
  • Promote an environment that encourages initiative, continuous improvement and learning and the generation of innovative ideas
  • Manage CIBC’s Achievers Reward and Recognition Program for the functional team (e.g. ensure employees understand the program and its criteria and recognize employees) to ensure fairness
Senior Manager Operations
09/2014 - 10/2016
Detroit, MI
  • Provide operational management and process management expertise to ensure operation of the area balances the nature and level of service with cost containment
  • Manage production activities including; resource allocation (e.g. staff, equipment, workflow), process adherence, compliance, change integration, system operation and process improvement
  • Develop short-term strategic direction and communicate/implement unit goals and objectives; modify action plans to reflect changes in new and existing business
  • Prepare business plans for functional team and obtain approval at the Executive level
  • Manage, implement and monitor changes which enhance operations to ensure delivery on time, within budget, and that the intended objective is accomplished (e.g. new business / changes to process, procedures, programs, services)
  • Identify process improvements and develop implementation plans to ensure efficient operation of the unit (e.g. SLA, ISO)
  • Monitor/manage work volumes ensuring Service Level Agreements are met or exceeded; ensure all work processes utilized are defined, documented, measured, and maintained
  • Monitor, review and complete high-level root cause analysis and develop action plans and recommendations to address any deficiencies based on daily issues/concerns and trends from SLA reporting
  • Provide in-depth advice/support on operational/product processes to meet the needs of the business by providing high-level analysis/recommendations to support initiatives in new and existing processes
Senior Manager, Operations Engineering
02/2008 - 04/2014
San Francisco, CA
  • Manage risk within department and ensure compliance to policies, procedures and controls to minimize losses and support adherence to completeness and accuracy
  • Manage/review and test all required compliance activities for the functional team to ensure quality, on time delivery and take accountability for audit findings
  • Manage in-depth analysis to determine root cause of issues/concerns and find resolution through the review of Key Compliance Controls reporting (e.g. Quarterly Key Control Reports and Quality management Control Reports)
  • Ensure procedures and policies are being followed to eliminate risk exposure and potential financial loss to the organization
  • Interpret, provide advice on and promote compliance with policies, procedures and standards in routine and non-routine situations to ensure adherence to CIBC and Unit/Departmental policies and procedures
  • Ensure that audit, control and security checks are conducted according to established standards
  • Manage effective partnerships and business relationships to facilitate communication between operating units and resolve difficult or complex departmental procedures or problems to ensure successful completion of goals
  • Provide high quality resolution as it relates to escalated issues/concerns applying the Service Excellence principles

Education


Globe University / Minnesota School of Business
2004 - 2008
Bachelor's Degree in Business Management

Professional Skills


  • Have demonstrated skills in developing, mentoring, coaching and training others. Strong negotiation and influencing skills
  • Strong analytical skills and is an interpersonal communicator with excellent written and oral English skills
  • Excellent prioritization and conflict resolution Proficient in MS Office, and possess strong written, verbal and people skills
  • Excellent communication skills and experience presenting to Senior leaders
  • Proven leadership skills, results oriented, highly collaborative, team player, and self-starter who can operate in a fast pace environment
  • Strong Excel and PowerPoint skills for preparation of reporting for Senior Management review
  • Excellent communication skills working with internal departments as well as third party vendors/external clients

How to write Senior Manager, Operations Resume

Senior Manager, Operations role is responsible for interpersonal, leadership, analytical, excel, training, presentation, coaching, consulting, travel, business.
To write great resume for senior manager, operations job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Senior Manager, Operations Resume

The section contact information is important in your senior manager, operations resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Senior Manager, Operations Resume

The section work experience is an essential part of your senior manager, operations resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior manager, operations responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior manager, operations position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Senior Manager, Operations resume experience can include:

  • Partner with other areas in CIBC to acquire expertise and/or cooperation; meet with clients directly to resolve escalated issues ensuring a high rating of client satisfaction
  • Proven experience in leading multi-disciplinary teams, and knowledge of organizational effectiveness and operations management
  • Excellent interpersonal skills including interaction with Key Opinion Leaders and senior leadership
  • Solid communication skills in German and English, written and spoken
  • Very good analytical skills and willingness to travel internationally
  • Overseeing customer billing/reporting, ensuring that it is timely and accurate and that any issues are resolved quickly and effectively

Education on a Senior Manager, Operations Resume

Make sure to make education a priority on your senior manager, operations resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior manager, operations experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Senior Manager, Operations Resume

When listing skills on your senior manager, operations resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical senior manager, operations skills:

  • Training Skills: Exhibits good training skills. Promotes adoption of Physician Relations initiatives across the organization
  • Excellent prioritization, risk identification, and issue problem solving skills to keep Programs and Projects on track
  • Advanced Excel skills required and database skills required
  • Analytical Skills & Decision Making: Skilled at researching complex issues and providing alternatives, benefits, and risks
  • Skills in effective execution, including managing multiple complex activities and high-level client relationships
  • Experienced in use of statistical software (e.g., SAS, Excel VBA, Minitab and Tableau); solid and demonstrated understanding of advanced statistical approaches

List of Typical Experience For a Senior Manager, Operations Resume

1

Experience For Senior Manager Operations Resume

  • Strong inter-personal and motivational skills
  • Strong presentation, communication and interpersonal skills in addition to being conceptual and analytical minded
  • Effectively manages and control expenses, sets and monitors performance to budget. Ensures proper allocation of expenses on monthly financial reports
  • Manufacturing management experience in manufacturing planning, documented systems, GMP, and quality
  • Budget development and oversight experience – working knowledge of budgets, forecasting and metrics
2

Experience For Senior Manager, Operations Excellence Resume

  • Related experience in the healthcare industry, working directly with physicians
  • Experience in state-of-the-art, multi-step, high volume, process control manufacturing and process development
  • Experience in leading large teams (250+ associates) to high levels of performance
  • Experience as an established technical leader of software engineering teams that have successfully delivered customer-driven software products
  • Lead execution of site strategy and priorities in alignment with overall company strategic objectives, operating objectives, and financial goals
  • Proven ability to “think out of the box” and instinct to embark onto new paths
  • Help ensure economic, operational and regulatory effectiveness
3

Experience For Senior Manager, Operations Engineering Resume

  • Utilize lean principles and tools to eliminate waste, with strong emphasis on visual controls, rapid problem escalation, root cause elimination and prevention
  • Be a leader of change with a strong continuous improvement approach
  • Monitors and reports process effectiveness and key performance indicators
  • Minimally 5 years of relevant experience, preferably in managing Global or 24X7 support team
  • Highly organised, proactive, able to manage multiple priorities and meet deadlines
  • Ensures effective implementation of organization’s strategic plan and annual objectives, delivery successful results
  • Drive automation and consolidation of data sources, ensuring consistency and completeness of data
  • Progressive related experience
4

Experience For Senior Manager, Operations NPI, CSD Resume

  • Oversee inventory, the distribution of goods and facility layout
  • Research new technologies and alternative methods to continuously improve efficiency and effectiveness
  • Review clinical applicability of Insight Corporate Visitations – support contact of surgeons to validate objectives
  • Clinical experience, preferably within a spine medical device company
  • Reporting into PPR SVP and frequent interaction and assignments from HCA senior leadership
5

Experience For Senior Manager, Operations & Infrastructure Resume

  • Executes, or directs the completion of, personnel recruiting, hiring, training development, motivation, and separation. Exercises hiring and firing authority
  • DC site Scheduling Processes, including Receiving and Shipping Advances
  • Operational decision-making (staffing, demand planning, quality, etc)
  • Implement bar-raising programs aimed at hiring and developing top talent and build career development road-map for site operations teams
  • Develops, maintains, deploys, and delivers OpEx training (GB, BB, MBB, Problem Solving, and other ad hoc needed training)
  • Allocate budgets as appropriate to direct reports for controlling and monitoring on a daily basis (e.g. resources, expenses)
6

Experience For Senior Manager, Operations Centre Resume

  • Provides for the proper staffing and servicing of all operations within responsibility
  • Participate in new product design and development reviews and design control activities effecting manufacturing
  • Establish benchmarks for outstanding internal controls on a daily, weekly, monthly and annual basis relating to the operation of the stores
  • Events: Support VP and Managing Editors on all events, including logistics, budget, and presentation preparation
  • Assists the Global directors to improve GB and BB certification rates by developing exam prep sessions and training aids
7

Experience For Senior Manager, Operations Account Management Resume

  • Metrics—Develop, maintain and publish relative performance metrics daily, weekly and monthly assuring reporting up by all management members
  • Global Stocking Strategy – 9 Cell Ownership/Coaching and Reviews
  • Manages and directs in-house custodial and grounds functions for 240 campuses, while meeting with principals and managing payroll and supply budgets
  • Meet regularly with Business Partners to ensure performance is meeting established service expectations
  • Develop and/or participate in developing business cases
  • Broad background in operations management required including sound abilities to link between operations and business functions
  • Implements company standard operating procedures
  • Meets / exceeds profit and loss targets. Maximizes profitability while minimizing costs
  • Continual improvement and execution of the Training and Development program for PPR and for the organization
8

Experience For Senior Manager Operations, PSS Resume

  • Strategic insight: The ability to be strategic in bringing ideas to the leadership table
  • Deliver forecasted hours in order to meet demand and plan manning to reflect that demand
  • Responsible for contributing to Plant Productivity
  • Engage surgeons and sales teams during InSight Corporate Visitations – ensure the collection of assessments
  • Attend and contribute to monthly CPD leadership planning meetings
  • Follow CPD guidelines, deploying standardized CPD tools and polices
  • Responsible for the activities to manufacture product to design requirements, FDA guidelines and operating procedures
9

Experience For Senior Manager, Operations Innovation Resume

  • Driven by and understanding of schedules, quality, and costs
  • Assist in audits of potential contract manufacturing facilities
  • Maintain and support methods and equipment used in manufacturing
  • Accountable to end-to-end category management and leadership for category responsibilities including
  • Develop and manage the following programs
  • Budget Management:Support VP Newsrooms on budget allocation, management & reporting
  • Establish an EMS Centre of Excellence. Facilitate and lead a process of knowledge transfer and sharing of successful practices
  • Schedule, publish, and communicate training schedules with Global OpEx Directors and local OpEx Leaders
  • Review monthly results against plan and latest estimates for overall business unit results and resolve/report/implement actions to address problem areas
10

Experience For Senior Manager, Operations Analytics Resume

  • Complete high-level FTE analysis/management against productivity volumes
  • Key relationships with a wide range of internal CIBC employees, teams and departments at Senior Management, Director and Executive levels to ensure operational efficiencies, present strategies, recommend solutions and resolve issues
  • Key relationships with external Clients, Vendors, Financial Institutions, Regulatory Bodies and Government Agencies to negotiate Service Level Agreements, resolve problems and provide / obtain information as required
  • Deep dive and report on the business, including clearly communicating business drivers and directing operational adjustments as needed
  • Ensure efficient, effective operations of all aspects of the business to drive the P&L, including customer acquisition, customer service, site experience, fulfillment, and retention to improve EBITDA and free cash flow
  • Work closely with the site General Manager to deliver against site growth and profitability goals by bringing strategy to life and strengthening operational execution
  • Accountability to identify and execute upon opportunities arising from digital transformation, Industry 4.0, data analytics to improve Lonza’s operational capabilities to improve Lonza’s gross profits. Manages roll out programs of proven technologies across the LSI organization
  • Experience in handling managing manufacturing process related systems such as SAP MES, Delta-V and others
  • Excellent English knowledge required

List of Typical Skills For a Senior Manager, Operations Resume

1

Skills For Senior Manager Operations Resume

  • Proven track record of successful problem solving utilizing critical thinking skills in a fast-paced environment
  • Excellent research, analysis, and decision-making skills
  • Proven skills and capabilities in project, organization, time management
  • Strong collaboration, verbal, and written communication skills
  • Possess excellent communication skills to work across multiple Business Lines within the organization
  • Strong computer skills (e.g. Word, Excel, PowerPoint)
  • Work effectively as key member of the site extended leadership team using effective teamwork and collaboration with support resources
  • Strong leadership, interpersonal and conflict resolution skills
2

Skills For Senior Manager, Operations Excellence Resume

  • Strong sales, presentation, communication, and interpersonal skills
  • Strong interpersonal skills and ability to handle conflict and high pressure situations
  • Good interpersonal and communication skills to build & enhance customer relation and co-ordination with RMs & Centralized operations
  • Possess strong leadership skills with a willingness to lead, create new ideas and develop implementation of new processes and procedures
  • Have a positive, “can-do” attitude and excellent interpersonal skills
  • Intermediate to advanced computer skills (eg. Excel and PowerPoint) as well as the ability to operate warehouse tools (eg. scanner, ladder, warehouse software)
  • Budgeting and financial skills also required
  • Knowledge of all aspects of branch banking and Operations. Good understanding and working experience of regulatory and compliance aspects relating to this
3

Skills For Senior Manager, Operations Engineering Resume

  • Previous experience and demonstrated success attracting, developing, and retaining talented technology professionals
  • Able to build solid, effective team by attracting, developing, and retaining top talent in the industry internally and externally
  • Great communication skills (influencing/Convincing)
  • Effectively work with each function across the Client Compute staff for overall strategic planning, program planning and management to support strategic goals
  • Manufacturing leadership experience including Production/Materials experience
  • Working experience in a Chemical / Pharmaceutical manufacturing environment with >5 years leadership experience
  • Experience managing complex workflows, including hands-on operational experience
  • Prior experience in successfully implementing an operational risk management program within pharma/med device industry
  • Proven ability to create and maintain a highly motivated and effective work environment focusing on customer and service excellence
4

Skills For Senior Manager, Operations NPI, CSD Resume

  • Excel at practical problem solving skills with an ability to think systematically. A positive, proactive and non-confrontational approach to problem solving
  • Taff management experience, proven ability to develop leaders
  • Demonstrated ability to hire and develop strong leaders and building a high performance team
  • Good ticketing knowledge and experience in GDS systems
  • In an operational management role - demonstrable analytical, planning, and organizational skills
  • Proven ability to prioritize responsibilities, handle multiple conflicting projects simultaneously
  • Proven management acumen ideally strong project management
  • Experience cultivating strong relationships with physicians, nurses and hospital administrative staff
5

Skills For Senior Manager, Operations & Infrastructure Resume

  • Great interpersonal skills required
  • Industry or related experience, or equivalent combination of education and/or experience
  • Prior experience with Warehouse Management Systems
  • Communicates effectively with partner, customers, and site associates
  • Manufacturing experience with companies engaged in the manufacture of high quality, FDA regulated products
6

Skills For Senior Manager, Operations Centre Resume

  • Experience developing system capability designs and requirements or overseeing technology development in an Agile environment
  • Demonstrated capability in application of appropriate trouble shooting and problem solving techniques
  • Experience applying Industrial Engineering/CPI, Six Sigma, and/or Lean methodologies to improve the performance, cost, and quality of services provided
  • Relevant experience within Pharmaceutical or other manufacturing industry including
  • Excellent internal management and client facing reporting capabilities
  • Business experience in managing and developing new business
  • Work with sites & training teams to deliver targeted EMS training and demonstrate use of Lean concepts
  • Experience working in a multinational company interacting with diverse locations around the globe
  • Ensures effective receipt, storage, and handling of all products; maintaining necessary records and accurate inventories
7

Skills For Senior Manager, Operations Account Management Resume

  • Experience managing >$50M operating budget is required
  • Proven track record in controlling costs to budget, preferably manufacturing variance management
  • Experience leading and developing people and teams
  • Extensive knowledge and experience in risk management tools and techniques (including, but not limited to: FMEA, FMECA, FTA, PRA)
  • Prioritize risk areas and create a rhythm to achieve critical results
  • Experience in Risk Management in banking or Financial Services Industry
  • Previous experience in business continuity or incident managment
  • Navigate and leverage internal relationships and functional areas across the organizations, with a proven ability to get things done
  • Able to deliver on multiple priorities and the requests of multiple executive stakeholders in a fast paced and very dynamic environment
8

Skills For Senior Manager Operations, PSS Resume

  • Strong knowledge of Internet navigation and research
  • Experience in Wholesale Customer Service, Account Management or related fields
  • Experience with operations or related fields
  • Demonstrated ability to build, develop , direct and manage a group
  • Organize , prioritize and schedule work assignments
  • Facilitate global, cross-initiative communication, prioritization, governance and /or alignment
  • Prioritize sustainable, scalable, global efficiencies to enhance the program and standards
  • Develop effective partnerships and work collaboratively with business partners (HR, Finance, Sales, etc.)
  • Demonstrated technical team/project and program management leadership success
9

Skills For Senior Manager, Operations Innovation Resume

  • Promote the mission, vision and values in order to maintain a strong relationship with employees, company's customers, suppliers and stockholders
  • Valid driver’s license and reliable transportation driving record consistent with GOP Safe Driving Policy 330 Incident Point Matrix at time of hire
  • Texas Driver’s License, liability insurance, vehicle in good working condition and clean driving record
  • Experience leading large-scale business transformations with tangible impact on operating/financial performance
  • Experience managing operations in a sales, logistics, distribution, or manufacturing environment
  • Have the ability to handle multiple competing priorities
  • Self-starter, strong self-initiative
10

Skills For Senior Manager, Operations Analytics Resume

  • Experience in a technical and product support environment
  • 8 – 10 years of related work experience within Financial Services industry
  • Balance increasing change and the imperativeness of continuously improving the operational effectiveness and performance of Operating Unit
  • Experience in leading operations
  • FDA exposure and audit experience
  • Personnel supervision experience
  • More than 20 hours teaching experience in GB/BB training courses
  • Network morning show experience highly desirable as is knowledge of IP based transmission

List of Typical Responsibilities For a Senior Manager, Operations Resume

1

Responsibilities For Senior Manager Operations Resume

  • Oversee day-to-day activities of all operations functions relating to clients transactions, service requests, clearing and settlement and corporate action to ensure that the Bank’s policies, operational guidelines are duly adhered by team members
  • Proven extensiveOperations experience in Wealth Management, including both Private Banking and Brokerage businesses, preferably with some experience in Process Change management
  • Project management experience including 2+ years managerial experience
  • Empathy – ability to engage & relate to team members and effectively resolve disagreements/conflicts
  • Have demonstrated ability to lead / manage large projects, including creating and executing project plans directed toward achievement of business goals
  • Demonstrated knowledge in more than one pharmaceutical and or chemical manufacturing operation (e.g. manufacturing , quality, engineering etc)
  • Proven success in leading and developing people
2

Responsibilities For Senior Manager, Operations Excellence Resume

  • Experience leading and managing IT Operations and Infrastructure teams
  • Possess strong understanding of financial performance reports, and the ability to perform cost/benefit analysis
  • Establish an EMS Centre of Excellence. Facilitate and lead a process of knowledge transfer and sharing of best demonstrated practices
  • Good understanding of economics
  • Solid technical knowledge of Lean Six Sigma and Supply Chain Management, particularly supply chain and production planning
  • Protect the house in all aspects and at all times assuring that all employees demonstrate same buy-in
  • Managing managers experience
  • Total 8+ years of relevant industry experience including more than 1 year of operations management as people leader or project manager
3

Responsibilities For Senior Manager, Operations Engineering Resume

  • Related experience working in a retail management, warehouse, fulfillment center or quality assurance capacity
  • Experience with Kaizen and Lean Manufacturing techniques
  • A fair working knowledge, experience in EMS Industries, and Operations management
  • Advanced solid understanding of managed care and its place in the health care industry
  • Highly motivated individual with a proven track record of delivering result through ambiguity
4

Responsibilities For Senior Manager, Operations NPI, CSD Resume

  • Continuously assess and measure the effectiveness of approaches and tools within the scope of EMS, staying aligned with the Global EMS evolution throughout
  • Work related experience, 5 or more years of in management role
  • Able to distill and prioritize tasks as well as get buy in on both of those aspects from multiple internal and external stakeholders
  • Ensure the quality and safety team awareness and alignment with CSL quality and safety standards and specific ECI priorities
  • Experience in Manufacturing operations
5

Responsibilities For Senior Manager, Operations & Infrastructure Resume

  • Develops and maintains effective preventative and emergency maintenance programs to minimize downtime and improve efficiency
  • Leadership: Demonstrated success in leading a team and providing coaching and feedback
  • Strong analytical background, with the ability to mine data to identify opportunities and develop quantified cost/benefit analysis of proposals
  • Relevant experience required
  • Desire and Proven Ability to
  • In Business, Retail, Sales, Operations, or related experience
  • In financial management experience with P&L responsibilities
  • In People or resource leadership experience
  • BBY Retail knowledge and experience at the store leadership level
6

Responsibilities For Senior Manager, Operations Centre Resume

  • Strong work ethic with flexibility on nights and weekends as job dictates
  • 10+ yrs. of progressive operations management experience required
  • Ensure process improvements by using LEAN/ Six Sigma/ Kaizen methodologies to enhance our productivity and make our customer experience better than ever
  • Willing to flex working hours if necessary to complete tasks or attend calls
  • Packaging & Inventory Management Cost Savings and Improvements
  • Tracking of Customer Delivery Scorecard Performance and Countermeasures
  • Leading a multi-layered management team who support front line investigators
  • Delivering great results for our customers, specifically the quality of investigations and associated investigator productivity
7

Responsibilities For Senior Manager, Operations Account Management Resume

  • Meeting management - prepare the content for regular meetings and chair the meetings and calls
  • Checking and authorization of all Branch Operation related transactions
  • Finance Accounting, Merchandising, Marketing, Retail, Wholesale, HR
  • Owns constructing, reviewing and gaining approval for the business unit financial forecast
  • Ensure smooth functioning of the branch by supervising activities relating to Customer Service & Payment, Trade Finance, Credit Control and Finance operations
  • Directly involved with ensuring Agent Data integrity, tracking, and reporting
  • Drives standardizing and improving consistent Global Windows platform support
  • Advise and assist the Director of Manufacturing in general areas of manufacturing
  • Responsible for establishing performance targets in clinical support departments reporting out on turnaround time, test timeliness, etc
8

Responsibilities For Senior Manager Operations, PSS Resume

  • Support the creation of repeatable processes for budget planning, tracking, and reconciliation
  • Maintain efficient cost planning and ensure the scope is executed within outlined and approved budget, optimizing wherever possible
  • Possess an advanced level of understanding of Project Scheduling industry standards and best practices
  • Manage the firm’s Business Continuity Planning, testing and administration
  • People management across multiple locations supporting virtual teams, coaching and engagement
  • Maintenance of EDDU budgets including management of EDD spending activities, and variances to budgets with SSG Finance
  • Manage multiple projects or tasks at a time (such as finalizing payroll while recording attendance exceptions)
9

Responsibilities For Senior Manager, Operations Innovation Resume

  • Participate in operations management process and the elaboration/monitoring of key performance indicators
  • Advance user level: SQL, Netezza, MS Access, MS Excel, Tableau, Power BI, Alteryx and other data processing / presentation tool
  • Contribute planning towards the achievement of CPD’s strategic and operational objectives
  • Design and implement Standard Operating Procedures (SOPs), guidelines and policies across CPD San Diego ops
  • Establish and maintain robust operating procedures and controls consistent with the Company’s policies and objectives and ensure execution
  • Assess, coach and provide constructive feedback to team to strengthen competencies and promote systems level thinking
  • Internal Dana Supplier Shipment Fill Rate performance tracking and issue resolution
  • Provides 24-hour response on all email correspondences and meeting compliances with all principals and/or department heads, which are primary client base
  • Develops, executes, and controls annual manpower, capital, and operating plans
10

Responsibilities For Senior Manager, Operations Analytics Resume

  • Develop and build leadership talent and capability within the team and direct reports. Provide stretch learning and development assignments to team members
  • Ensures efficient and profitable operations; uses independent judgment within the framework of established policies in decision making
  • A passion for innovation and raising the bar in teams, technology, and projects
  • High level of stewardship awareness including: cGMP, regulatory inspection preparation and SHE
  • Critical thinking background
  • Provide business leadership through decision making, subject matter expertise and organizational abilities
  • Sound knowledge of computer systems, ability to understand and work on different software packages for delivery of various banking products and services
  • Provide inspired leadership and professional management thereby creating a culture that “thinks and wins” as a team and works together for shared success
  • Capable of making decisions independently

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