Senior Manager, Human Resources Resume Sample

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Work Experience


Senior Manager, Human Resources
05/2015 - PRESENT
San Francisco, CA
  • Performs comprehensive HR Generalist functions in support of assigned client groups, ensuring HR is aligned with business initiatives
  • Leads performance management process and provides subject matter expertise and guidance in support of employee relations issues, corrective actions and performance improvement process
  • Counsels with management/HR partners on associate discipline and termination issues to ensure appropriate steps and consistency
  • Conducts investigations when employee complaints or concerns are brought forth
  • Provides mediation for associate and management who are at an impasse due to misunderstanding or miscommunication
  • Perform exit interviews with departing associates and assist supervisors with the associate separation process in order to determine and make recommendation regarding improvement objectives
  • Recruits and builds a high performance team for the organization. Ensures that the integrity of all recruiting processes and standards for hiring remain at the highest level
  • Ensures on-boarding of new hires is consistent with Polo Ralph Lauren policies and methodology
Senior Manager Human Resources
06/2010 - 03/2015
San Francisco, CA
  • Trains, coaches and champions key human resources initiative as it relates to Compensation Administration, Benefits Administration, Orientation/On-Boarding and Performance Management procedures and processes
  • Develops and administers programs, procedures, and guidelines to help align the workforce with the strategic goals of the company
  • Assists managers with the selection and contracting of external training programs and consultants
  • Assess organization to determine gaps and needs for training programs and business learning needs
  • Work experience in an HR Generalist/Business Partner role, including performance management, talent management, talent development and change management
  • Counsel and/or coach employees and managers regarding employee relations issues including performance management, facilitation of formal/informal complaints to resolution, discipline and/or terminations in line with local culture and the business and legal environment
  • Implement directives, provide HR operational oversight and effectively manage staff of HR Business Partners
  • Prioritize team and individual development to create a team capable of delivering best in class service to the business
Hrm-senior Manager, Human Resources
03/2003 - 01/2010
Phoenix, AZ
  • Proactively resolve issues and exercise good judgment, ownership and prioritization
  • Consistently demonstrate and apply resourcefulness, creativity, positive energy and a “can do” attitude
  • Exposure to HR best practices, Organizational Change, Change Management, Performance Effectiveness, Learning & Development,
  • Effective negotiation and influencing skills to work with business line management and the Corporate HR policy groups
  • Partner with HR Operations and CoEs to enable two-way information sharing on business needs, analyze trends and metrics within designated business units, develop integrated solutions, programs and policies in support of business strategy
  • Identify talent implications in business strategy, develop human capital strategies and drive business events (M&A, divestiture, plant closure, etc.), as applicable
  • Identify organizational needs and gaps, drive to build organizational capability and people excellence
  • Partner with business to drive succession planning and management through identifying high impact/critical roles, developing incumbents and successors, as well as identifying global mobility opportunities and candidates

Education


Ottawa University - Wisconsin Campus
1999 - 2003
Bachelor's Degree in Human Resources

Professional Skills


  • Excellent communication skills, both verbal and written; strong interpersonal, collaboration and teamwork skills
  • Strong organizational, analytical and management skills. Possess strong project management skills
  • Strong project management skills, with experience managing high volume of tasks with shifting priorities and deadlines
  • Proven organizational, planning, project management and prioritization skills to ensure proper and timely completion of projects
  • Demonstrated problem-solving capability and strong analytical skills
  • Proficient computer skills, including moderate skills with Microsoft Office Suite
  • Excellent communication skills and experience partnering with leaders at all levels of the organization

How to write Senior Manager, Human Resources Resume

Senior Manager, Human Resources role is responsible for analytical, interpersonal, leadership, organization, influencing, business, presentation, organizational, conflict, consulting.
To write great resume for senior manager, human resources job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Senior Manager, Human Resources Resume

The section contact information is important in your senior manager, human resources resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Senior Manager, Human Resources Resume

The section work experience is an essential part of your senior manager, human resources resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior manager, human resources responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior manager, human resources position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Senior Manager, Human Resources resume experience can include:

  • Excellent customer service skills/focus; ability to establish and maintain effective working relationships
  • Excellent project management skills, particularly with respect to organization, prioritization and time management
  • Strong skill and experience in coaching and developing executive level leaders
  • Excellent relationship building, active listening, collaboration and influencing skills
  • Proven communication skills. Spanish helpful
  • Excellent interpersonal, leadership and management skills

Education on a Senior Manager, Human Resources Resume

Make sure to make education a priority on your senior manager, human resources resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior manager, human resources experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Senior Manager, Human Resources Resume

When listing skills on your senior manager, human resources resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical senior manager, human resources skills:

  • Good presentation skills required with a strong capability to articulate people strategy linking back to business value proposition
  • Outstanding interpersonal skills; demonstrated influence and diplomacy at all levels
  • Strong relationship building, counseling, coaching, and conflict resolution skills
  • Strong computer skills (Word, Excel, PowerPoint, Internet) and working knowledge of internet recruiting tools and applicant tracking systems
  • Human Resources experience with increasing experience and responsibility including prior human resource leadership and/or management roles
  • Demonstrated capability in providing thought leadership. Effectively articulates a point of view and communicates information that is relevant to the business

List of Typical Experience For a Senior Manager, Human Resources Resume

1

Experience For Senior Manager Human Resources Resume

  • Detail-oriented and case management skills demonstrating strong organizational with excellent follow-through and analytical skills
  • Strong quantitative and analytical skills; strong attention to detail
  • Effective coaching, skills
  • Strong influencing skills at all levels in the organization
  • Strong level of experience with conducting complex employee relation issues and conducting investigations
2

Experience For Senior Manager Human Resources Recruiting Resume

  • Works effectively with THD HR teams to leverage support and expertise
  • Set overall group goals and priorities and evaluates subordinate’s performance based on those goals and priorities
  • Building effective relationships with business leaders and consulting on business strategy to enhance strategic direction
  • Advertising or relevant experience is an advantage but not essential
  • Supporting other relevant management roles to demonstrate their leadership as it applies to their areas of responsibility
  • Experience interpreting and applying HR policies, procedures, programs and processes, including general compensation policies and practices
  • Experience leading, coaching, and mentoring direct reports
3

Experience For Hrm-senior Manager, Human Resources Resume

  • Experience building, leading and managing People Operations
  • Experience in harmonizing HR practices and leading change initiatives
  • Assures timely, effective on-going communication and working relationships with other teams in HR
  • Proven track record in enabling and driving organizational change and performance excellence
  • Experience working in a progressive, technical/professional/engineering organization
  • Demonstrated ability to lead strategic HR initiatives, including succession planning
  • Experience working with and influencing senior executives
4

Experience For Senior Manager, Human Resources, Gap Brand Resume

  • Or related HR generalist, management or business partner role, with consulting experience
  • Experience working with people around the world, with significant cross-cultural sensitivity, respect, and adaptability
  • Experience in increasing employee engagement and productivity
  • Experience in transitioning vision/strategy to hands-on execution and results
  • Experience handling sensitive/confidential information and situations with diplomacy, confidence and tact
  • Accountable for driving effectiveness through Human Resource support
5

Experience For Senior Manager Human Resources Stores Resume

  • HR experience with increasing levels of responsibility
  • Replacement and/or workforce planning experience
  • Partners with leaders to develop talent strategies to promote improved effectiveness, decision making and performance
  • Build strong and trusting relationships with the business leaders
  • Experience in leading change initiatives
  • Experience working in a global HR organization
  • Experience demonstrating progression in the human resource function
6

Experience For Senior Manager Human Resources Systems Resume

  • Strong understanding of employment laws and regulations across the US
  • Builds effective working and communication relationships with people at all levels of the organization
  • Advanced experience in managing investigations
  • Advanced experience in influencing without authority
  • Advanced experience partnering with stakeholders at all levels
  • Experience in an industrial environment required – including union relations
  • Experience in recruiting top technical talent
  • Experience working in a software organization
  • Human Resources experience operating as a strategic Human Resources Manager in a mid to large organization
7

Experience For Um-senior Manager, Human Resources Resume

  • Deep business acumen and proven track record of linking business strategy to organizational design
  • Possesses a proven ability to be hands-on and able to handle tactical issues while still maintaining a strategic mindset
  • Good knowledge of the Global Human Resources function and each area’s business objectives, policies and internal operating environment
  • 14+yrs years of related Human Resources HR experience, providing support for a high volume and fasted paced work environment
  • Progressive leadership experience in Human Resources, preferably in a large manufacturing environment
8

Experience For Manager / Senior Manager, Human Resources Resume

  • Proven ability to lead projects using accepted project management principles
  • Solid knowledge of federal and state laws/regulations affecting PPC management
  • Experience with 4+ years in progressively responsible HR roles, preferably in a corporate environment supporting corporate functions
  • Demonstrated success operating as an HR business partner in an environment with many complex needs
  • Experience working with multiple Corporate and Region populations with both an exempt and nonexempt workforce
9

Experience For Senior Manager Human Resources Project Management Resume

  • Experience as a HR leader at a rapidly scaling company
  • Experience supporting both exempt and non-exempt workforces
  • Develop strong relationships and partnerships with leaders across all levels and be viewed as a credible resource in providing a broad range of HR consultation
  • Embrace Comcast culture and bring strong advocacy for both strategic and front line opportunities
  • Establishes credibility throughout the organization with management and employees by being an effective listener and problem solver
  • Progressively responsible experience in HR generalist role is required
  • Proficiency with common office software and demonstrated knowledge of HRIS Systems to support functional areas (i.e. PeopleSoft's HCM)
10

Experience For Senior Manager, Human Resources MD Resume

  • Demonstrated expertise in coaching and associate relations
  • Highly effective in influencing and negotiations
  • Progressive HR experience, including management
  • Proven ability to work in fast paced, high growth environment
  • Facilitates effective on boarding and exit processes
  • Coaches leaders on effective management of their talent including career and development planning
  • Builds and leads a team of HR professionals who deliver excellent HR service to the business
  • Implements effective retention strategies

List of Typical Skills For a Senior Manager, Human Resources Resume

1

Skills For Senior Manager Human Resources Resume

  • Strong oral and written communication skills, excellent interpersonal and presentation skills
  • Demonstrated experience working effectively within a team, possessing a strong customer focus and work ethic
  • Strong business acumen, exceptional communication and presentation skills. Analytical skills combined with a clear and direct communication style
  • Strong skills in interpersonal communication, writing, organization, and good reasoning abilities
  • Excellent leadership skills, including the ability to create and lead highly effective/efficient and successful teams and working atmosphere
  • Excellent interpersonal skills; demonstrated ability to lead and influence at the senior leadership level(Director+)
  • Strong coaching and consulting skills with a track record of quickly gaining credibility and partnering collaboratively with business leaders
  • Strong active listening and interviewing skills, with the ability to probe for clarity and check for understanding
  • Excellent problem solving, critical thinking, and analytical skills
2

Skills For Senior Manager Human Resources Recruiting Resume

  • HR Planning, forecasting & execution. Good analytical skills
  • Demonstrated ability to influencing without direct authority, creative problem solving and analytical skills
  • Demonstrated success using communication and consulting skills to resolve issues and manage projects
  • Thrives in changing circumstances, deals with ambiguity effectively and demonstrates a balance of courage and risk in decision making
  • Strong problem solving, critical thinking and conflict resolution skills and ability to handle confidential information with great sensitivity
  • Strong problem-solving skills, critical thinking, and initiative
  • Strong project management skills and results orientation; history of delivering results
3

Skills For Hrm-senior Manager, Human Resources Resume

  • Strong leadership coaching and talent development skills
  • Demonstrated excellence in communication, problem solving skills and process improvement
  • Strong organizational and analytical skills with keen attention to details, including competency in financial analysis
  • Strong service orientation with commitment to providing excellent employee experience
  • Strong influencing skills and ability to challenge clients
  • Strong communication skills - both written and verbal; and high attention to detail
4

Skills For Senior Manager, Human Resources, Gap Brand Resume

  • Experience in Human Resources field as a consultant, generalist, or specialist with demonstrated experience or ability to lead others
  • A team player with strong consulting skills
  • Strong influence, interpersonal, communication, problem solving, follow-up and creative solution generation skills
  • Superior organizational skills, including the ability to prioritize and anticipate the needs of multiple client groups
  • Strong consultative service skills
  • Excellent interpersonal skills with high intercultural sensitivity and competence in operations in a diverse environment
  • Strong written, oral communication and presentation skills with the ability to present confidently across the organization
  • A strong team player who works effectively across the HR community and the business
5

Skills For Senior Manager Human Resources Stores Resume

  • Define HR Strategies aligned to business priorities and/or issues and influence business leaders effectively
  • Strong employee relations and conflict management skills
  • Strong technical skills (Microsoft Suite & HRIS)
  • Outstanding interpersonal and communication skills, both verbal and written, with an ability to flex styles depending on the audience
  • Experience managing projects, including defining scope, managing budgets, driving deliverables, meeting deadlines and managing competing priorities
  • Responsible for HR reporting, leading HR meetings and effectively communicating, influencing and consulting with all levels of the organization
  • Demonstrated experience leading others, setting vision/ direction, and partnering with relevant orgs to achieve the intended results
  • Proven experience identifying and leading change, and building this capability in others
6

Skills For Senior Manager Human Resources Systems Resume

  • Demonstrated experience implementing strategic policies when selecting methods, techniques and evaluation of criteria
  • Proven experience in changing the thinking of or gain acceptance of others in sensitive situations
  • Combination of Operational and Strategic Mindset - extremely strong in prioritizing and solving issues
  • Experience working for a Global Company with headquarters in the US and recent experience working for an IT Product or Services organization
  • Prior experience working in unionized manufacturing operations
7

Skills For Um-senior Manager, Human Resources Resume

  • Demonstrated understanding and experience applying Human Capital Analytics and key workforce metrics
  • Experience with gathering and summarizing data for reports, find solutions to various administrative problems and prioritize work
  • Demonstrated experience in developing and executing talent acquisition, management and diversity strategies
  • Proven track record of delivering results by demonstrating the ability to take independent action with a strong sense of urgency
  • Demonstrated ability to thrive in a fast-paced environment; multi-tasking and prioritizing work
  • Partner with business leaders on organizational design, workforce planning, talent management, succession planning, and skills assessment
  • Strong business acumen and experience working with leadership teams
  • Consulting experience and/or experience with needs/gap analysis, diagnosis, solution development, and measurement
8

Skills For Manager / Senior Manager, Human Resources Resume

  • Strong working knowledge and experience of labor law and practices
  • Well-developed analytical and problem-solving skills, and the ability to “connect the dots” between the business needs and how we can best meet those needs
  • Strategic orientation and critical thinking skills with ability to align and integrate Group & Segment initiatives
  • Demonstrated track record of strong leadership and business development in progressively challenging Human Resources roles
  • Proven experience supporting senior level executives
  • Organizational consulting skills, attention to detail, and an ability to work in a fast paced environment are essential
  • Formal presentation skills and ability to use a variety of techniques to present information, including data and trends, to a variety of audiences
  • Demonstrated experience in providing strategic and consultative support to a business on programs or initiatives
9

Skills For Senior Manager Human Resources Project Management Resume

  • Demonstrated ability to work with multiple executive stakeholders and capable of providing effective guidance and challenge, where appropriate
  • Ensures change initiatives are effectively implemented and communicated
  • Able to effectively communicate at all levels in the organization both oral and written
  • Strong knowledge of Philippines employment laws and regulations and experienced in handling all aspects of employee relations matters
  • Strong employee-relations skill set; can earn trust and credibility with leaders and employees
  • Demonstrated skill in handling a variety of employee relations matters
  • Effectively interact with and influence management and front line employees
  • Prior experience managing/performing payroll
  • Effectively facilitating and managing conflict to appropriate resolution
10

Skills For Senior Manager, Human Resources MD Resume

  • Communicate effectively, both orally and in writing, across all levels of the organization
  • Intellect and pragmatism to be able to effectively handle ambiguity and manage change
  • Experience track record leading a strong HR team, developing HR talent and fostering opportunities for growth
  • Effectively resolve employee relations issues
  • Effectively lead teams to successful outcomes when leadership responsibility is both direct and indirect (matrix)
  • Effectively responds to inquiries from agencies, customers, and the business community

List of Typical Responsibilities For a Senior Manager, Human Resources Resume

1

Responsibilities For Senior Manager Human Resources Resume

  • Demonstrated strong leadership, collaboration, project management, problem solving, change management and influencing skills
  • Proven strategic, analytical and creative-thinking skills. Demonstrated high level of self-motivation toward the achievement of goals and objectives
  • Possess strong leadership and motivational skills. Able to manage and influence the team to drive the HR functions
  • Unquestioned integrity and the experience and confidence to effectively address sensitive HR and business issues
  • Ensure that “best in class” personnel processes are functioning effectively
  • Sources solutions to build skills and capabilities in partnership with the CoE teams in alignment with Global Sourcing HR
  • Effectively manage employee relations issues. Lead investigations and conflict resolution or mediation activities. Seek counsel from legal team as needed
2

Responsibilities For Senior Manager Human Resources Recruiting Resume

  • Effectively interface with corporate management and work well within a highly matrix organization/ management
  • Prior experience with diversity and inclusion initiatives
  • High level of interpersonal skills required to handle sensitive and confidential situations
  • Effectively speak in a public forum and present information to business management
  • Maintaining a strong knowledge of current HR practices and trends and applying them to the business
  • Experience in handling employee relations issues and dealing with and understanding labor laws
  • Experience consulting with and advising senior business leaders and HR leaders
  • Experience building relationships at all levels of the organization to inspire trust, motivate, influence and bring out high performance
3

Responsibilities For Hrm-senior Manager, Human Resources Resume

  • In conjunction with senior field leadership, lead succession planning and upskilling initiatives for District Managers and Store Managers
  • Experience upgrading and implementing HRIS systems and software
  • Management experience leading and developing a team of HR Professionals
  • Work with Learning and Organizational Effectiveness team to guide the development of coaching and professional development strategies for Company management
  • Experience developing and driving creative programs to attract and engage employees
  • Extensive background using MS Excel, Access and PowerPoint and experience with cloud-based HRIS and timekeeping applications required
  • Demonstrated taste for stretching yet rewarding challenges
  • Experience in manufacturing, or aerospace and defense industry
4

Responsibilities For Senior Manager, Human Resources, Gap Brand Resume

  • Advocates and ensures a consistent experience across the organization by collaborating with HRBPs, COEs and Associate Services
  • HR experience in a senior HR leadership role partnering with officers and executives
  • Work closely with the leadership team in operations in driving organizational development and redesign, as well as workforce effectiveness and optimization
  • Typically supervise HR Generalists and HR Coordinators and act in a lead capacity providing mentorship to less experienced HRM’s
  • Driver’s License, a good driving record and ability to travel
  • Solid knowledge of federal and state laws/regulations (CA, NV, TX and IL) affecting HR management
5

Responsibilities For Senior Manager Human Resources Stores Resume

  • In-depth knowledge and experience with the regulatory environment impacting HR decisions
  • Excellent proficiency in understanding requirements and laws related to EEOC and DOL
  • Valid driver’s license with satisfactory driving record within company required standards
  • Background reflecting a strong tenure and career progression within a complex, global organization
  • Good understanding of applicable Federal and State laws and regulations
6

Responsibilities For Senior Manager Human Resources Systems Resume

  • Human resources experience in large corporate environment
  • Operates with the highest level of integrity
  • Exceptional business ally and acumen kills – understands how business operates, and how to add value through a focus on business operations and objectives
  • Strong technical/functional knowledge of HR practices and alignment with business strategy
  • Collaborate with Centers of Expertise and partner with HR colleagues to support and identify effective people practices
  • Coaches managers on establishing effective individual development plans
  • Serves as change management advocate to positively impact organizational effectiveness and provide guidance and coaching to the leadership team
  • Maintain responsibility for organizational compliance with Mexican labor legislation and effective talent management practices
7

Responsibilities For Um-senior Manager, Human Resources Resume

  • Strong knowledge in Mexican legislation and statutory environment
  • Experience in Talent & Performance Management Systems
  • Manages the HR planning process (i.e., talent needs assessment, organization structures, consolidations, etc.)
  • Proactively provides data driven workforce insights to enhance the business agenda and improve workforce effectiveness and performance
  • Counsels and coaches management on business decisions related to personnel issues, leadership and management effectiveness
  • HR experience
  • Experience with organizational design and talent management
  • Proven thorough knowledge of Human Resource policies and procedures as well as applicable employment laws at the state and federal levels
8

Responsibilities For Manager / Senior Manager, Human Resources Resume

  • At least three (3) years HR Management experience
  • HR certification desirable, and/or equivalent work experience
  • Assertive and dynamic individual who is proactive in communications and able to develop effective relationships at all levels within the company
  • Excellent judgment and creative problem solver
  • Self-starter who can “roll-up his/her sleeves” and “hands-on” to deliver result and possess good business acumen
9

Responsibilities For Senior Manager Human Resources Project Management Resume

  • Collaborative/customer-focused with ability to develop strong relationships at all levels
  • Proactive communication and approach to work that demonstrates resourcefulness and bias for action
  • Experience in human resources to include but not limited to the following HR areas
  • Professional – unquestionable integrity, credibility, and character; Who has demonstrated high moral and ethical behavior
  • Solid knowledge of local state and federal employment laws and procedures
  • Experience building out processes and employee programs from the ground up
10

Responsibilities For Senior Manager, Human Resources MD Resume

  • Knowledge of basic HR laws, strong grasp of Federal & State employment laws
  • Work in a high paced environment and manage multiple priorities
  • Strong leader, teacher and advisor
  • Demonstrated ability to influence across functions
  • Experience in an HR Business Partner Role, preferably in a technology or professional services industry

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