Senior Communications Manager Resume Sample
Giovanni Fisher
604 Emory Tunnel,
Philadelphia,
PA
+1 (555) 153 3813
Work Experience
Senior Communications Manager
05/2016
-
PRESENT
Houston, TX
- Values.Demonstrates in word and action the Y’s core values of caring, honesty, respect and responsibility and a commitment to the Y’s mission, in all matters at all times
- Inclusion.Values all people for their unique talents, and takes an active role in promoting practices that support diversity, inclusion and cultural competence
- Relationships.Builds authentic relationships in the service of enhancing individual and team performance to support the Y's work
- Communication.Listens and expresses self effectively and in a manner that reflects a true understanding of the needs of the audience
- Quality Results.Demonstrates and fosters a strong commitment to achieving goals in a manner that provides quality experiences
- Project Management.Supports goal attainment by prioritizing activities, assigning responsibilities in accordance with capabilities, monitoring progress, and evaluating impact
- Decision Making. Integrates logic, intuition and sound judgment to analyze information to identify greatest opportunities, make sound decisions, and solve problems
- Change Capacity.Leads self and others through change by navigating ambiguity appropriately and adapting well to new situations, obstacles and opportunities
- Emotional Maturity.Demonstrates effective interpersonal skills
Senior Communications Manager Global Services
12/2010
-
11/2015
Philadelphia, PA
- Self-Development.Is dedicated to the improvement of own capabilities and demonstrates this through the continual expansion of knowledge and skills
- Recommend and execute marketing strategies to meet business objectives
- Manage marketing plans/programs to meet business objectives, including collaboration with internal stakeholders and vendor partners
- Implement integrated marketing communications and brand strategy, across a variety of channels (i.e., digital and print)
- Oversee design and production of marketing materials from inception to deployment
- Conduct market research, including competitive benchmarking, and analyze campaign/program/ service/event effectiveness used to inform decisions regarding strategic marketing direction, product segmentation and customer targeting
- Assess market opportunities and track market trends. Recommend marketing improvements based on findings
- Plan and execute events to support marketing objectives
- Manage vendors/consultants on specific projects
Senior Communications Manager, Asia
10/2003
-
06/2010
New York, NY
- Manage project/program budget(s) and coordinate invoice processing
- Work with Finance, Investor Relations, Corporate Development and other internal partners as needed, to get background information on what’s happening if/when issues occur
- A passion for Twitter and our mission
- Experience devising, executing, and measuring the success of proactive media campaigns, including creating media lists, briefing documents, and coverage analysis for internal audiences
- Basic knowledge of public financial markets, economics of the online advertising business, and the consumer Internet industry
- Manage public relations activities for key products and verticals by pitching reporters and helping develop contributed content for publication in IT trades
- Evaluate, develop and implement the right combination of tools and channels to address needs of the business and specific audiences
- Distill complex information into understandable concepts and language, resulting in clear, concise and persuasive materials
Education
Ave Maria University
1998 - 2002
Bachelor's Degree in Communications
Professional Skills
- Strong program/project management skills with demonstrated experience in leading and managing complex projects
- Demonstrate strategic capability of core storytelling digital communications experience skills, including outstanding writing ability
- Strong analytical skills with experience organising, analysing and presenting large amounts of data in a creative manor
- Strong influencing skills and demonstrated ability to partner with senior executives
- Exceptional organizational skills with ability to manage multiple projects and effectively establish priorities
- Strong interpersonal skills – a confident, outgoing person who enjoys developing and leveraging their existing professional network
- Strong writing skills – with an ability to translate complicated technical information into easy to understand, client facing communication
How to write Senior Communications Manager Resume
Senior Communications Manager role is responsible for communications, interpersonal, organizational, content, editing, presentation, planning, research, media, strategic.
To write great resume for senior communications manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Senior Communications Manager Resume
The section contact information is important in your senior communications manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Senior Communications Manager Resume
The section work experience is an essential part of your senior communications manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior communications manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior communications manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Senior Communications Manager resume experience can include:
- Strong organisational skills and ability to effectively manage priorities in a fast-paced and dynamic environment
- Experience working in an environment that leverages Agile principles to organize and drive work Strong collaboration, interpersonal and coaching skills
- Excellent writing, editing, and proofreading skills, with focus and experience in synthesizing complex content into essential, compelling messages
- Demonstrated strong organizational skills and are idea-driven
- Excellent writing, editing, proofreading, layout and design, and verbal communication skills including the ability to present concepts verbally
- Proven track record in media relations- including writing engaging press releases and briefing documents and the ability to effectively pitch them
Education on a Senior Communications Manager Resume
Make sure to make education a priority on your senior communications manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior communications manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Senior Communications Manager Resume
When listing skills on your senior communications manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical senior communications manager skills:
- Strong project management, leadership skills and the ability to juggle multiple and shifting priorities
- Exceptional organisational skills, attention to detail and proven ability to manage multiple, competing priorities
- A strategic perspective, good instincts, outstanding writing skills, and strong leadership abilities
- Demonstrated successful project management experience and skills
- Communications, public relations, marketing or executive communications experience Exceptional messaging and writing skills
- Exceptional writing abilities and presentation skills including experience such as a lead spokesperson and understanding of the digital space
List of Typical Experience For a Senior Communications Manager Resume
1
Experience For Senior Communications Manager Global Services Resume
- Demonstrated ability to work independently and to effectively collaborate in a team environment
- Excellent communication skills; familiarity and interest in diverse global teams
- Handle multiple priorities, quickly prioritize projects, and communicate priorities to stakeholders
- Excellent interpersonal skills with ability to work collaboratively necessary
- Proven ability to be an effective spokesperson, as well as an excellent writer, editor, and communicator
- Strong organizational skills, ability to meet deadlines, and attention to detail
- Demonstrated successful experience analyzing and researching information for use in written materials
2
Experience For Xbox Senior Communications Manager Resume
- Critical thinking, decision-making and analytical skills
- Demonstrated experience taking initiative and following through on assigned business tasks
- Demonstrated experience reacting to change and remaining productive
- Develop and implement effective comprehensive employee-facing communications strategies for Card Customer Experience
- Experience as a brand communicator; experience at a fast paced public or private entity required
- Strong (and current) national media and influencer relationships and experience
- Communicates consistently and effectively with senior leaders and internal stakeholders
- Excellent ability to articulate message priorities and translate complex technical solutions into newsworthy stories
3
Experience For Senior Communications Manager, Asia Resume
- Experience in technology marketing/communications. Experience in the development of content/copy for marketing and sales materials is essential
- Creative talent, visual storytelling, and professional publishing skills required
- Graphic design, photography and some videography skills desirable
- Graduate and/or experience in Advanced Special Operations Techniques (ASOT) or equivalent Interagency advanced skill associated courses
- Strong (and current) Boston and national media and influencer relationships and experience
- Demonstrated experience working with members of the media and serving as a corporate spokesperson
- Great project and budget management skills
- Educating influencers on how and why Uber is good for people and cities through thoughtful, strategic communications
- Communicating Uber's priorities to members of the press across Asia
4
Experience For Senior Communications Manager, WDG Resume
- Developing and managing complex communication plans in a corporate comms/PR team, PR/marketing agency or marketing experience agency
- A proven record of developing and using insights to communicate in a relevant, creative and engaging way
- Creates filters for managing information and serves as the communications gatekeeper - prioritizing by vehicle, content, timing and business impact
- Experience working in the technology industry, primarily Public Relations and Marketing Communications, and/or Product Marketing and Management
- Experience producing, writing, and editing multiple communication deliverables
- Experience -8+ years developing & managing large and/or complex communication plans – preferably working with consumer brands and/or consumer technology
- Skilled in standard approaches in gathering, analyzing and articulating user requirements
- Skilled in influencing, communicating and collaborating across functions and countries in aprivate, public, government or military environment
- Demonstrates integrity in decision-making and in providing services
5
Experience For International Senior Communications Manager Resume
- Strong influencing and relationship building qualities in multi-cultured organisation environments
- Relevant communications experience, including managing people
- Experience working with and counseling senior-level leadership
- Experience in supporting and working with specialized military communications (SC) systems and protocols
- Experience with and/or understanding of CUT or following type systems (commercial applications, VPNs, COTS TSCM and SIGINT)
6
Experience For Senior Communications Manager, Rbwm Resume
- Experience in creating and executing integrated consumer PR campaigns for big brands
- Experience in Communications, Public Relations, Analyst Relations, Segment marketing or Product Marketing
- Proven track record of successfully managing communication strategy for C-level executives (CEO, COO, CMO, CFO, etc.)
- An advanced level of business acumen, with a strong understanding of business processes and vernacular
- Produces a wide range of communications tactics with the goal of engaging the workforce through effective employee communications
- Substantial experience of providing change and communications support at a senior level within a large, global organisation
- Extensive experience leading brand communication strategies within a complex, international environment
7
Experience For Senior Communications Manager, Technology Resume
- Strong digital understanding of communications
- Develop compelling product experience stories and news to capture the attention of target audiences
- Strong understanding of Microsoft culture and employee audience
- Strong understanding of online content management
- Develop and execute against communication strategies that drive internal understanding and adoption of the firm’s strategic priorities
- Utilize social computing platforms and graphics packages to create a media-rich communications experience for a diverse set of audiences
8
Experience For Senior Communications Manager Mobile Division Resume
- Maintain and build strong key relationships inside and outside the company, including with business and financial media
- Strong communications and “storytelling” capabilities
- Familiarity with commercial GPS tags and experience using Falcon View, Google Earth, C2PC, Map Point, Microsoft Suite of products
- Work experience in communications consulting, public/corporate communications
- Branding communications experience
9
Experience For Senior Communications Manager GPB & Global Research Resume
- Marketing communications experience
- Digital marketing experience with a focus on content development and analytics
- Track and align to appropriate metrics to evaluate effectiveness, reach and results associated with communications initiatives
- Create slides and interactive experiences for a variety of audiences and company-wide leadership meetings
- Proven ability to be a business partner to senior executives … contributes at the business level first; communications second
- Communications experience, preferably in employee communications
- Continually strive to exceed guest expectations and provide them with the finest mountain recreation experience
- Experience leading/managing a team required
10
Experience For Senior Communications Manager, Federation Resume
- Trategic public relations experience required
- Crisis communications experience required
- Communications experience, preferably in employee communications
- Craft thought-leadership platforms for top Technology & Data priorities and leaders
- Measure effectiveness of communications and execute actions for improvement
- Experience in creating and conducting brand strategy communications for consumer brands in the UK
- Experience of community management and a base line understanding of social media measurement and metrics/reporting
List of Typical Skills For a Senior Communications Manager Resume
1
Skills For Senior Communications Manager Global Services Resume
- Excellent stakeholder management skills with the ability to challenge conventional thinking in a constructive and effective manner
- An experienced spokesperson: Strong media relations experience and expertise shaping a story and delivering it in a compelling way
- Excellent writing and editing skills essential
- Critical thinking skills and good judgement
- Strong written / verbal communication skills (writing sample required)
- Results driven, strong organizational skills, history of anticipating issues and the aptitude to be strategic, proactive and assertive
- Excellent networking and event management skills
2
Skills For Xbox Senior Communications Manager Resume
- Strong collaboration, interpersonal and coaching skills
- Excellent copywriting and presentation skills
- Strong communication, reporting and organisational skills
- Excellent verbal communication skills - ability to synthesize complex information and prepare concise, compelling presentations
- Strong cross-group collaboration skills and ability to drive coordination across all levels and stakeholders
- Strong written/verbal communication skills; ability to create a wide variety of presentations
3
Skills For Senior Communications Manager, Asia Resume
- Excellent writing, editing, communication and presentation skills (verbal and written)
- Good presentation skills – PowerPoint and gravitas
- Experienced oral and written communication skills
- Strong influencing and networking skills to build collaborative relationships in a global matrix
- Excellent verbal and written communication skills – especially copy writing
- Excellent English language skills (spoken and written); German is an advantage
- Outstanding writing, proofreading and strategic communication planning skills
- Messaging and positioning skills - Build messaging frameworks from scratch
4
Skills For Senior Communications Manager, WDG Resume
- Writing clean, concise media plans and other materials that effectively tell TELUS’ story
- Outstanding interpersonal skills; flexible and adaptable
- Experience working with and counseling senior-level leadership. Experience supporting change management initiatives
- Proven experience in developing and delivering world class marketing communications campaigns across multiple touchpoints and customer segments
- Proven leader with experience in designing and executing internal communications plans and programs
- Experience in public relations; or strong background in marketing or storytelling
- Talent -Amazing employee/internal communications and storytelling skills
5
Skills For International Senior Communications Manager Resume
- Demonstrated ability and experience in successfully managing media relations on challenging and complex issues
- Directly related internal and or marketing communications or public relations agency experience, including supervisory experience
- Demonstrated experience in integrating online/social media strategy with advocacy planning
- Solid experience of devising and implementing successful communications plans, inclusive of a Social Media campaign for a technical services company
- Provides leadership to the project team, ensuring clarity over plans and priorities, encouraging effective team-work
6
Skills For Senior Communications Manager, Rbwm Resume
- Communications experience with 5+ years of experience in marketing, PR or related customer-interfacing roles
- Strong business acumen and experience driving business-to-business communications
- Collaborate effectively across teams to tell the ERP / business transformation story in the most complete, integrated and compelling manner
- Experience building effective channels, strategies, multimedia, and methods to reach different roles across an enterprise
- Marketing communications experience in health care or pharmacy care services experience
- Proven experience in the strategy, planning and the delivery of both internal and external communications campaigns
- Expert presentation, organisation and planning skills
- Tell a compelling, consistent story about business priorities, with a strong -voice and the right channels
7
Skills For Senior Communications Manager, Technology Resume
- Strong editorial judgment; experience maintaining high editorial under deadline pressure
- Demonstrate skill and genuine interest in research and analysis of current PR trends to foster new and out of the box thinking
- Deep, established technology, business and consumer media relationships; well-developed skills in building external stakeholder relationships
- Excellent writer, editor and experienced in running content programmes
- Demonstrated strategic planning, performance management and staff development experience
- Advanced written skills are essential
- Detail oriented and organized with great judgment and reliable follow-through, established project management skills
8
Skills For Senior Communications Manager Mobile Division Resume
- Proven experience navigating matrixed organizations and global teams
- Works efficiently and effectively with agencies to manage deadlines, workloads and deliverables
- Evidence of effective collaboration with media presenters
- Think strategically and execute successfully, work independently and effectively collaborate in a team environment
- Good eye for graphic design and multi-media video production experience is helpful
- Experience in effective communications strategies to support revenue generation and employee engagement objectives
9
Skills For Senior Communications Manager GPB & Global Research Resume
- Demonstrated experience in media relations and crisis management
- Demonstrated experience in project management and special events
- Executive and staff-level briefing skills
- Executive and technical writing skills
- Key skills: analytical, problem-solving, creative, innovative, interpersonal and listening
- Proven track record, with at significant experience of achieving outstanding results within communication related roles
- Extensive experience of leading internal communications initiatives and a proven track
- Positive, can do attitude and problem solving skills
- Collaborate effectively with cross-functional teams, consistent messaging
10
Skills For Senior Communications Manager, Federation Resume
- Has the ability to effectively partner with various teams to achieve communications goals
- Exceptional verbal and written communication skills, with the ability to simplify complex technical business information
- Designing, editing and writing communications, ideally from a journalistic background, with a creative eye for design and excellent attention to detail
- Identifying critical stakeholder and community issues and ensuring effective communication of solutions
- Existing media relationships and relevant experience
List of Typical Responsibilities For a Senior Communications Manager Resume
1
Responsibilities For Senior Communications Manager Global Services Resume
- Excellent writing and editing skills – ability to translate nuanced themes into impactful, engaging messages
- Excellent written/verbal communications skills, including press releases, key messages, speeches and remarks, Q&A, etc
- Set objectives, meet and exceed goals, measure success utilizing organizational skills and a proven track record in project management and team building
- Tell an articulate, consistent story about business priorities, with a strong voice and in the right channels
- Effectively manage agency partners and vendors
- Apply user-experience design and data-driven methodologies to create breakthrough, integrated experiences for our associates
- Prioritizes and creates communication plans for designated topics consistent with university-wide priorities
- Work effectively under deadline and manage multiple projects at a time
- Experienced employee communications professional, with proven expertise in all aspects of communications across multiple communications channels
2
Responsibilities For Xbox Senior Communications Manager Resume
- Proven experience in undertaking comprehensive research and analysis exercises to deliver an insight driven approach
- Project management experience to prioritise and drive comms initiatives and deliver work on time and to budget
- Experienced Communications professional with in-house and/or agency experience
- Developing effective Global Supply Chain communication strategies for South Asia and ASEAN in alignment with the Regional Communications strategy
- Experience in Communications / PR, with a track record of linking activity to brand positioning and content marketing programmes
- Excellent command of the English language (spoken and in writing)
3
Responsibilities For Senior Communications Manager, Asia Resume
- Experience in high tech Communications, preferably in enterprise software and / or big data company
- Advanced experience with Sharepoint is advantageous
- Experience with systems implementations (e.g. ERP) would be advantageous
- Experience in crisis management communications
- Significant experience with digital communications (design, social media, etc)
- Drive coverage of Skype Consumer, OneNote and OneDrive - find creative ways to connect discrete experiences to the broader Office 365 story
- Experience in communications
- Experience in an international role
- Experience as a Communications Manager, PR Manager, Journalist or Consultant
4
Responsibilities For Senior Communications Manager, WDG Resume
- Strong user and data focus; synthesize user feedback to help drive content decisions
- Strong project management and collaborative work style
- Strong ability to speak with authority and be heard with confidence
- Content management or editorial management experience in the online industry required
- Maintain in-depth knowledge of USMA organizational strategies and priorities
- Prioritize work and manage capacity
5
Responsibilities For International Senior Communications Manager Resume
- Experience with digital media tools
- Experience in supporting D&I strategies and initiatives
- Demonstrated success working with senior leaders in high-profile situations to advance strategic goals
- Public Relations experience
- Proven track record managing traditional, digital and emerging communication channels aimed at consumers and employees
- Experience managing multiple agencies and multi-million dollar budgets
6
Responsibilities For Senior Communications Manager, Rbwm Resume
- 1 Coordinate and implement effective project plans for internal and external communications
- 2 Develop effective, easy to understand communications for a variety of internal, external stakeholders
- Proven ability to be innovative and creative
- Strong knowledge and understanding of current trends in communications, digital media/social media
- Develop an aligned communications approach and plan across transformation programmes with our people’s experience at the core
7
Responsibilities For Senior Communications Manager, Technology Resume
- To liaise with the global Seeds team to influence the strategic agenda, implementation plans, and provide coordination for resulting priority projects
- Responsible for developing and executing annual internal communication plans to support specific corporate functions that maximize impact and effectiveness
- Experience of driving continuous process improvement and looking for efficiencies in the way we communicate
- Experience communicating change and business strategy; comfortable working with ambiguity
- Skilled at strategic planning, project management, time management, editorial, communications, and budgeting in a cross-functional environment
- A passion for digital marketing, experienced working with social media as a content channel
- A deep understanding of consumer and entertainment PR - experience publicising TV shows would be highly desirable
- Extensive experience dealing with the national press (including trade press/online press/broadcasters/senior national journalists)
- Experience handling and negotiating with celebrity talent and agents
8
Responsibilities For Senior Communications Manager Mobile Division Resume
- Manage, assess and report on the progress and effectiveness of communications and branding strategies and plans
- A demonstrated knowledge of the trends, initiatives and framework of the local, national and international performing arts and tourism industries
- Thorough knowledge of the social media and digital landscape with experience amplifying campaigns across multiple channels and platforms
- Strong customer focus in dealing with media, internal and external stakeholders
- A creative problem solver with demonstrated flexibility and creativity in successfully managing media issues
- Maintains monthly dashboard focused on demonstrating the impact and the return on customer experience centers (CEC)
- Experience in amplifying communications strategy across multiple platforms eg. print, broadcast, social media and digital
- Strong relationships with traditional media (including consumer and business media), social/digital media and influencers
- Experience working at a senior level in a large corporate organisation
9
Responsibilities For Senior Communications Manager GPB & Global Research Resume
- Experience of working in a large international matrix organisation essential, ideally within a B2B environment
- Proven track record of developing innovative, integrated campaigns across owned and earned media channels
- Deeply engage with media across tech, enthusiast, consumer and business press to showcase, demonstrate and amplify Windows 10 partner products and offerings
- Develop strong working relationships in a matrix organisation and influence key stakeholders
- Projects are well managed with good lead-time and timelines to deliver against media KPIs
- Strong standard of results, focused on high quality stand-out features and placement of sales trends
- Ensure effective cost management and control of campaign budget
10
Responsibilities For Senior Communications Manager, Federation Resume
- Resilience and tenacity – able to remain effective and focused under pressure and overcome obstacles
- Significant and relevant media relations/PR experience, from either an agency or in-house background
- Experience in IT communications (including ERP / large scale IT transformation or system implementation) working on global rollout activities
- Five years’ experience in a writing and content development capacity in a technology, engineering or science environment
- At least two years of content/editorial management experience reviewing and guiding the work of other content providers
- Proven ability to inspire follower-ship across all levels of the organization with track record of influencing senior leaders
- Proven track record of working with Senior Business Leaders to develop communications programs
- Measure effectiveness of these channels to support employee engagement
- Telecommunications industry and cross-cultural experience
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