Senior Analyst, Business Resume Sample
Katlynn Mann
994 Audrey Avenue,
Houston,
TX
+1 (555) 990 5239
Work Experience
Senior Analyst, Business Analytics
02/2017
-
PRESENT
Boston, MA
- On Time Delivery : Customer Request Ship Date
- On Time Delivery : Promise Ship Date
- Meet $ revenue target
- Book to ship cycle time
- Assists in the development and distribution of monthly and/or quarterly reports including summarizing talking points for key stakeholders and presentations to ACS’s key stakeholders within various business units
- Measures and evaluates the effectiveness of protocols, programs or deliverables; compares measurement results to standards and takes Accountabilities in this role Accountabilities in this role
- Responsible for project lifecycle from concept to successful completion · Facilitate meetings with business process owners to develop project plan
Senior Analyst, Business Transformation
09/2014
-
11/2016
Boston, MA
- Assisting management in resolving business issues related to response and recovery planning, including plan development / enhancement
- Capitalize on business opportunities to refine processes and technologies to mitigate exposure during disruptions of service
- Ensure core process business continuity strategies, plans and staff are in a constant state of readiness
- Support Enterprise Business Unit (EBU) business insights priorities, acting as a liaison between the team and various cross-functional teams
- Analyze stakeholder requirements and find actionable, value-added solutions to drive revenue growth, improve operational efficiency and reduce costs
- Identify, analyze, and interpret trends or patterns in large, complex data sets
- Acquire data from primary or secondary data sources and create datasets as necessary
- Filter, clean and transform data into information, insight, and actionable business decisions
- Track project progress and communicate results with stakeholders
Senior Analyst, Business
02/2010
-
07/2014
Philadelphia, PA
- Perform ad-hoc analysis and provide recommendations and insight
- Prior metrics and reporting experience; comfortable extracting themes and “connecting dots” to create insights from key performance indicators
- Expert user of Microsoft Excel, Access and PowerPoint
- Proven ability to convey a compelling story through executive level presentations in Powerpoint
- Extremely detail-oriented with a high level of commitment and follow-through
- Manage multiple tasks concurrently with minimal supervision
- A motivated self-starter with entrepreneurial spirit who can work both autonomously and collaboratively
- Exhibits sense of urgency with commitment to timely execution
- Ensure proficient analytical techniques are utilized in analysis’ that are scalable, repeatable and effective
Education
Herzing University - Orlando Campus
2005 - 2009
Bachelor's Degree in Business
Professional Skills
- Advanced written and verbal communications skills and effective presentation skills
- Excellent probing, interviewing and influencing skills
- Strong leadership skills with an ability to influence, motivate, and commitment leading to a desired vision, values, and performance
- Strong programming and analytical skills in major analytics software packages (e.g., R, SAS)
- Strong quantitative skills with a penchant for analytical query writing
- Detail-oriented, with strong analytical, technical and problem-solving skills
- Demonstrated intermediate data analytic, modeling and diagnostic skills
How to write Senior Analyst, Business Resume
Senior Analyst, Business role is responsible for analytical, presentation, advanced, excel, organizational, interpersonal, business, quantitative, leadership, software.
To write great resume for senior analyst, business job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Senior Analyst, Business Resume
The section contact information is important in your senior analyst, business resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Senior Analyst, Business Resume
The section work experience is an essential part of your senior analyst, business resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior analyst, business responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior analyst, business position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Senior Analyst, Business resume experience can include:
- Strong verbal and written communication skills and collaborative abilities
- Demonstrated intermediate communication and presentation skills
- Outstanding communication skills-oral and written
- Proven experience in execution of a work plan involving the coordination of people and activities
- Advanced critical thinking skills to scope and frame problems
- Hands on experience working with large and complex data sets. Proficiency w/ SQL required. Experience with other tools such as Tableau, R, etc. helpful
Education on a Senior Analyst, Business Resume
Make sure to make education a priority on your senior analyst, business resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior analyst, business experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Senior Analyst, Business Resume
When listing skills on your senior analyst, business resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical senior analyst, business skills:
- Organizational skills: Ability to manage projects and work effectively under tight deadlines; ability to partner effectively with business partners
- Priories and manage multiple complex tasks in a dynamic work environment and quickly deliver. Possesses good time management skills
- Strong organizational skills, with ability to work independently and multi-task in a complex, fast-paced, and deadline-driven environment
- Proven project management skills; knowledge of project methodology
- Excellent interpersonal skills especially in the areas of negotiation, influence, and mediation
- Advanced analytical, decision making and problem solving skills
List of Typical Experience For a Senior Analyst, Business Resume
1
Experience For Senior Analyst, Business Analytics Resume
- Experience in the retail finance industry and/or retail collections & recovery environment is a strong asset
- Technical skills to include SharePoint, SQL Server, Excel, Access and other relational databases
- Leverage technology to find efficiencies that result in a cost savings or more effective method of utilizing our technology or processes
- Experience with response modeling in a direct mail or market research environment
- Strong ability to collaborate with others Recruiter: Sunil Sud
- Knowledge of TD collections & recovery policies is also a strong asset
- Strong understanding of product metrics such as conversion rates, response rates, ROI, etc
2
Experience For Senior Analyst, Business Transformation Resume
- Identifies and sizes business opportunities and prioritize analytics projects
- Related experience (financial analysis, SQL, Database and ETL tools)
- Strong understanding of industry standard processes in manufacturing domain
- Experience in R/Python or Scala (Cloudera) or Mathematical/Statistical programming
- Understanding of standard Sales/CRM/Service concepts and business processes
- Assist in the implementation of platform controls with a focus on enhancing governance, ensuring data integrity and accurate reporting
- Manage the accuracy and timeliness of all cost allocations used for reporting actuals as well as planning and forecasting
- Empower users through training and consultation to execute data reporting and transaction functions
3
Experience For Senior Analyst, Business Insights Resume
- Interest in improving processes and creating efficiencies
- Facilitates requirements by organizing gathering sessions and other related events
- Complete process mapping and current/future state mapping as required by initiatives
- Assist with financial planning, forecasting, and project PAR development
- Prepare executive level reports and presentations, including the Board of Directors, Management Committee and Executive Steering Committees
- Work to compare Early Phase leading and lagging metrics with competitor and industry analytics
- Assist with annual planning process and any ad hoc financial, vendor or risk management reporting
- Provide support to broad communications programs, physical space/seating plans and divisional event planning
4
Experience For Senior Analyst, Business Management Resume
- Think holistically, leveraging several sources of data and bringing them together to tell a story
- Communication Expertise including facilitating communications for others
- Be responsible for the maintenance of data warehousing strategies that are developed and deployed as business intelligence tools for Customer Logistics users
- Execute a common approach to change across projects, partnering with business leaders to realize results
- Continue development of domain expertise by attending partner meetings; think strategically about relevant data sets and metrics
5
Experience For Senior Analyst, Business Continuity Resume
- Identify and surface data gaps that exist to the Reporting and Data Management teams; partner on how those gaps can be closed
- Facilitate reporting of confirmed/suspected fraud
- Acts as liaison between the business and IT groups during the development and implementation of new systems and enhancements to current ones
- Develops test plans and scripts for user acceptance testing
- Capable of building highly functional and beautiful dashboards
- Supports the management of the Strategic Initiative portfolio, including; financial metrics, status updates and risk analysis
- Collaborate with business leaders in the development of business cases (ROI) to support funding requests
- Assess international/national sector strategies to develop strategic recommendations to support policy making for institutional clients
- Assist in developing services sector strategies for Governments and institutional agencies in the Latin and Central American region
6
Experience For Senior Analyst, Business Partnership Resume
- Partner with the email marketing managers to ensure that email circulation plans are appropriate to hit business goals
- Develop and maintain customer segmentation tools for email marketing program
- Consult with business stakeholders on ad-hoc analyses, experiments and reporting
- Develop tools relating to project and maintain documentation
- Identify areas of concern among reporting and propose action plans to address these concerns
- General understanding of the business functions, processes, and overall business strategies
- Creation of reporting Views
- Gather requirements for new reporting
7
Experience For Senior Analyst, Business Metrics / Analytics Resume
- Development of new reporting views
- Provide Leadership and Training to other team members
- Makes strategic recommendations for resourcing size and mix forecasts at a client and unit level
- Support and consult with project managers and deployment managers on project issues, status and tracking requirements across the portfolio
- Act as a critical point person responsible for liaising with other global teams to analyze and resolve issues and queries related to the SI&PM portfolio
- Transactions modelling (M&As, divestments, model audits, Infrastructure projects, etc)
- Decision support modelling (complex business case analysis, cost-benefit analysis, feasibility studies, strategic options analysis, etc)
- Operational research modelling and decision analytics
- Economics modelling / Economic advisory
8
Experience For Senior Analyst, Business & Analytics Resume
- Fluency with at least one scripting language such as VBA, Python, or PHP
- Meet challenging deadlines
- Business knowledge of collections, retail and small business lending, appraisals, information systems, operations
- Financials/Budgeting assistance to the Senior Analyst
- Technology Assistance (SharePoint ownership and Event Broadcasting)
- 2) Shop Your Way Rewards (SYWR) Offer Targeting
- VOC survey research, including, survey design, execution, data analysis, and report creation
- Extract, analyze and use data to build analysis, metrics and business cases to support decision-making
- Formal training in Business Analysis and/or Systems Analysis
9
Experience For Senior Analyst Business Transformation Resume
- Manipulate large amounts of data and ultimately provide insightful insights to a non-technical audience
- Manage the Business Operations Departments’ new hire orientation and training, UAA requests, NCS roles and org charts. Streamline departmental processes to improve the day to day running of the office
- Experience as a financial analyst in complex environment
- Manage interaction with senior stakeholders
- Execute the Client Operations Engagement & Communications Plan, ensuring all Client Operations communications are achieved and are aligned with RBC’s vision, strategy and values
10
Experience For Senior Analyst, Business Services Center Resume
- Global Head of Client Operations
- Global Operations Leadership Team
- Global Operations Management Team
- All Client Operations areas within the business
- Internal & Corporate Communications
- Management of Contract and Purchase Requisition processes to ensure timely and accurate completion of requests in accordance with LPL’s Procurement Policy
- High level understanding of analytical techniques such as predictive modelling, clustering, decision trees, and optimization
- Excel – the ability to use and create pivot tables, nested if statements, and advanced formatting techniques
- Derive unique insights from the business environment
List of Typical Skills For a Senior Analyst, Business Resume
1
Skills For Senior Analyst, Business Analytics Resume
- Experience in business intelligence and/or statistical analysis with quantitative measurement skills
- Apply sound analytical skills in dealing with issues that are not readily defined and/or that conflict with available information
- Demonstrated experience driving solutions that meet or exceed the needs of the business
- Demonstrated positive experiences working in a team environment in a manner that supports positive interaction constructive conflict and motivates others
- Customer service and problem solving skills are required
- Experience in marketing communications, customer service management and/or customer experience management
- Superb interpersonal and communication skills, with ability to partner well with other team members
- Communicate effectively (verbal written presentation) to all levels of the organization
2
Skills For Senior Analyst, Business Transformation Resume
- Effectively organize work
- Define standards for services / work processes and manage activities and people in a manner that effectively achieves those standards
- Prior professional data mining and/or business analytics experience
- Strong analytical skill and statistical knowledge
- Excellent knowledge of software systems to understand and specify user’s needs, is a strong asset
- Exceptional interpersonal skills, with the ability to gain the confidence and respect of senior level executives
- Advanced MS Office Skills (especially Excel and Power Point)
3
Skills For Senior Analyst, Business Insights Resume
- Experience of navigating large organizations and executing/delivering in a matrix structure
- Highly versed in applications software including advanced Excel and particularly strong understanding of PowerPoint
- Progressive professional experience in marketing analytics, multivariate modeling, segmentation, quantitative methods, database and digital data
- Effective with storytelling using data and appropriate visualizations
- Strong technical understanding of data modeling, design, architecture principles, and techniques to take business requirements from concept to implementation
- Participate in annual business planning (e.g. budget, headcount, key priorities, initiative funding)
- Strong internal motivation, intellectual curiosity, logical thinking and desire to have a large impact on our organization
- Resourceful nature, with strong problem-solving and customer-service orientation
- Experience connecting business landscape to analytics findings to sculpt strategies and recommendations
4
Skills For Senior Analyst, Business Management Resume
- Experience working with international business entities
- Knowledge and experience working with distribution, logistics and call center processes
- Provide timely insights and analytical support to different internal stakeholders to support effective business decision-making
- Be agile and deal with changing priorities and quick shifts in focus
- Review and track efficiencies within client operations, cross-referencing data to ensure validity of claimed efficiencies
- Experience with call/contact center processes/procedures
- Maintains a good understanding of industry best practices on resourcing and CRO leading performance metrics
- Some experience working closely with business leaders to enable strategy through data
5
Skills For Senior Analyst, Business Continuity Resume
- Experience with base SAS and/or Enterprise Guide (or equivalent education)
- Develop strong relationships with key customers in the business and approach every challenge with a customer-centric view
- Experience with retail or e-commerce data
- Experience with POS, clickstream, unstructured, text, social data
- Creates measures of success in assesing the effectiveness of the proposed solution
6
Skills For Senior Analyst, Business Partnership Resume
- Relevant experience in business analytics and strategy, marketing analytics or similar areas
- SQL, Excel, and Tableau experience is a requirement for this role
- Displays excellent judgment to understand and support business needs
- Manage data and provide analytics support for key Merchant Business Units (Appliances, Apparel, Grocery, Home Goods)
- Minimun 7+ years experience
- Working experience in the business or portfolio analytics
7
Skills For Senior Analyst, Business Metrics / Analytics Resume
- Experience in SAS EG/BASE for data manipulation and management
- Good knowledge of visual analytics capability like graph theory
- Strong in Microsoft Excel, Access, Word and PowerPoint
- Project management with a strong attention to detail
- Relevant work experience in CRO or pharmaceutical field
- Health care industry experience
8
Skills For Senior Analyst, Business & Analytics Resume
- Relevant experience
- Demonstrated ability to see results to completion
- Strong analytical background with the ability to identify deficiencies in recovery strategies, plans and internal processes
- Restructuring modelling (debt restructuring & refinancing modelling, short term cash forecasting, working capital, etc)
- Streamlining and automating reporting through various data connection and coding techniques
- Scheduling, moderating and recording outcomes of meetings for ad hoc issues and on-going initiatives
- Developing scripts and using Big Data tools like Hive
9
Skills For Senior Analyst Business Transformation Resume
- Leveraging external industry research and analysis while providing insight to leadership on industry trends
- Supporting Strategic Sourcing partners to identify action items for cost savings and supplier management
- Working with the Development team to map and automate data flow from website and mobile apps at single place for analytics
- Generating business performance metrics and related dashboards for leadership
- Working closely with product teams and management to articulate analytics needs and identify opportunities for new analytics capabilities
10
Skills For Senior Analyst, Business Services Center Resume
- Analyzing performance data to recognize historical trends that can be used to forecast probable results
- Working knowledge of Business Objects for report creation, design and production
- Understanding of clinical research platforms required
- Understanding and ability to conduct data extraction
- Understanding of or ability to quickly learn BMO audit and regulatory processes
- Working Knowledge: Understands basis principles and terminology in order to understand and solve simple problems
List of Typical Responsibilities For a Senior Analyst, Business Resume
1
Responsibilities For Senior Analyst, Business Analytics Resume
- Experience on complex system modelling and simulation, algorithm design, machine learning and computational analysis
- Related experience (Analysis and executive reporting)
- Demonstrates curiosity about what drives business trends and customer behaviors
- Surface region-specific data needs to Core Data team for validation and potential integration into central infrastructure
- Curiosity: Curious, internally-motivated self-starter with ability to plan, organize, and establish priorities to manage multiple projects and achieve results
- Experience with database design and star schema data warehouse theory
- Validates that response and recovery objectives align with VWR’s business strategy and goals
- Proven leadership and personnel management and development abilities; ability to mentor and train staff in pursuit of their professional goals and objectives
- Financial, operational, data-driven analytic experience
2
Responsibilities For Senior Analyst, Business Transformation Resume
- Create concepts, justify business cases and manage the implementation of changes to the website experience to improve customer engagement and value metrics
- Experience as a business analyst in a large organization
- Mentor Analysts, in querying customer data, performing analyses, and presenting findings in a clear and understandable language
- Open and timely communication with project team and management regarding progress and planning
- Deliver various financial analyses to support C-level executives’ decision making
- Root cause identification, analysis and solutioning
- Work with the business to identify metrics to be tracked, iincluding key performance indicators, client segments, etc
- Develop and maintain Business Continuity policies, standards, guidelines and Standard Operating procedures
- Facilitates the identification of response and recovery objectives in accordance with Business Impact Analysis, plan development and testing
3
Responsibilities For Senior Analyst, Business Insights Resume
- Exhibits Being BMO Actions
- Manage the documentation, coordination and tracking of issues to their closure/resolution. Escalate issues to management when necessary
- Identify opportunities to improve and streamline processes involving the response to disaster recovery
- Monitor trends in enrollment related issues for tracking and follow-up
- Develop and maintain an understanding of enrollment processes for all Molina Ohio Health Plan Lines of Business
- Serve as business Subject Matter Expert for projects with impact to enrollment processing
- Analyzes data on existing processes to identify system conflicts roadblocks and bottlenecks
4
Responsibilities For Senior Analyst, Business Management Resume
- Ask probing questions detect unstated assumptions and resolve interpersonal conflicts
- Reach a sound decision quickly yet have weighed the alternatives and risks before taking action
- A desire to understand Lean Six Sigma methodology of working
- Liaise and communicate with executives
- Familiarity with I&TS and Client Operations globally
5
Responsibilities For Senior Analyst, Business Continuity Resume
- To make business recommendations on ways to improve individual Operational teams’ efficiency
- Plan, coordinate, and facilitate meetings/workshops with SME’s and stakeholders to define, identify and capture complex cross functional requirements
- Develop expert-level knowledge of the company’s data structure to allow for easy extraction and manipulation of data to answer various business questions
- Act as the project lead on senior-level projects as needed, providing overall oversight and communication to the project team from inception, implementation and handover to the appropriate teams for ongoing operational management. Coordinate and mentor the work of other BA’s as needed as it relates to specific projects
- Review project analysts’ work for accuracy and completeness
- Lead initiatives and special assignments on Division’s behalf
6
Responsibilities For Senior Analyst, Business Partnership Resume
- Analyze the Operational and Financial components of business case proposals in line with Laureate’s project evaluation guidelines
- Provides point of contact between A-B InBev corporate Business Service Center and the local wholesaler branch management and personnel for administrative support.
- Be responsible to support AWS APAC Business initiatives and expansions. Ability to support business new initiatives and design operation process with controller-ship request. Own China AWS and APAC PMT projects aimed at delivering meaningful efficiencies for Amazon across the suite of Finance Business Services’ processes
- Demonstrates curiousity about what drives business trends and customer behaviors
- Communicate findings to business in a concise and understandable fashion
- Identify and work closely with key business users to understand business processes, end-to-end system processes and data flows, cross functional system impacts
- Drive business intelligence and reporting to all levels of the organization via the proper use of tools, development of a skilled network of key users, and coordination of robust data quality in an open architecture environment
7
Responsibilities For Senior Analyst, Business Metrics / Analytics Resume
- Build and support all outputs (reporting, analyses, dashboards, models, etc.)
- Be responsible for the appropriate maintenance of complex tools for data retrieval and analysis
- Develop subject matter expertise regarding current and future processes within business intelligence and provides assistance to leadership in the implementation and continuing support of Customer Logistics business intelligence system
- Work with business to define requirements for a reporting mechanism to understand general trends in the business (aka Dashboards)
- Responsibility for marketing analytics across statistical analysis (campaign inception, performance measurement and optimization) and advanced analytics (segmentation, predictive modeling, forecasting, etc.)
- Evaluate our customer data to assess segmentation, and to develop predictive models representing customer behavior
- Understand our business drivers, assess and scope projects, incorporate relevant levers, and prepare data driven recommendations on business strategies with the appropriate levels of detail
- Project manage - plan projects with realistic goals, resources, actions and dates, influence, delegate tasks to project teams, coach team to achieve project landmarks, anticipate and communicate potential project management risks and raises to management
- Lead development of presentation logic and flow for entire projects and documentations
8
Responsibilities For Senior Analyst, Business & Analytics Resume
- Act as a trusted advisor and partner frequently with senior leaders, business stakeholders and other analytical teams
- Expertise with SQL-based databases
- Expertise in data visualization software tools (such as Tableau) and the shown ability to learn and master new tools quickly
- Exceptional analytical skills and creative problem solving, showing ability to collect, organize, analyze and disseminate significant amounts of information with attention to detail and accuracy
- Handle multiple projects simultaneously and shift priorities quickly
- Build partnerships with cross-functional teams and facilitate interactions with upper management
9
Responsibilities For Senior Analyst Business Transformation Resume
- Phenomenal written, verbal, presentation and interpersonal skills with a proven track record in presenting findings to C-suite executives and other senior management
- Use analytical tools to identify issues, balance service vs. costs and drive sustainable process improvements for key Supply chain initiatives
- Partner with manufacturing and global supply chain teams to identify vital x’s, develop and implement process improvements and control plans to improve key business metrics
- Identify and leverage Best Practices & drive consistency across poles, functional lines and Petrochemicals & Specialties Businesses
- Develop processes for data collection and analysis for various ad-hoc requests. Work with Process Excellence resources to streamline and produce on-going reporting by function
10
Responsibilities For Senior Analyst, Business Services Center Resume
- Provide analytical support to Manager
- Organize, prep , and present data to management
- Analytical support to Sr. Management
- Take part Sr. level meetings and provide analytical insight to management to drive business strategy
- Work with internal and external business partners to collaborate and deliver enterprise related project
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