Robotics Process Automation Resume Sample
Dorcas Raynor
86683 Ankunding Parks,
Boston,
MA
+1 (555) 264 8945
Work Experience
Robotics Process Automation Senior Associate
02/2016
-
PRESENT
Phoenix, AZ
- Support the creation and ongoing refinement of an appropriately tailored technical solution that provides the optimum platform for rapid and repeatable delivery of automated processes
- Configure new Automation (RPA) processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand
- Design solutions utilizing RPA best practices and maintain technical responsibility for project delivery (the leader of a solution technical delivery)
- Develop and document configuration best practices, create and maintain solution documentation and provide training to client users
- Perform data collection, analysis, validation and cleansing
- Support existing processes and implements change requirements as well as problem solving issues that arise in day to day running of RPA processes and providing timely responses and solutions as required
- Continuously optimize processes that impact agent and customer experience
- Uses available tools to ensure correct process modeling and design
- Uses available data and key information collected, in order to analyze the Information, identify and propose improvement opportunities
Robotics Process Automation Developer
07/2011
-
09/2015
Philadelphia, PA
- With the appropriate techniques and methods, identifies issues and improvement areas, in order to attain higher levels of customer service, efficiency, quality, control and compliance
- Uses the available tools and systems, to obtain information requested by internal and external customers
- By executing different reports that shows productivity, efficiency and quality of the services
- Perform reasonability checks and keep track of historical data
- Assesses process needs for RPA, delivering innovative automations, automation analysis, solution design, and automation development and deployment
- Works closely with Business Analysts to understand defined processes to be automated
- Designs RPA solutions in accordance with standard design principles and conventions
- Configures new RPA processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand
- Creates and maintains technical documentation
Robotics Process Automation Analyst
10/2007
-
01/2011
San Francisco, CA
- Identifies and communicates technical infrastructure requirements
- Supports existing processes and implements change requirements as part of a structured change control process
- Problem-solves issues that arise in day to day running of RPA processes and provides timely responses and solutions as required
- Communicates with selected RPA tool vendor on software-related issues
- Works within project planning constraints, communicates any identified project risks and issues to the delivery/project manager accordingly and provides inputs to the change control process
- Collaborates on creation of test procedures and scenarios for pre-UAT phases
- Supports operational teams during UAT and rollout phases
- Completes development, testing and leveraging of RPA processes, including periodic validations with process owners, and end-to-end business validation upon completion of development effort
Education
Southern Virginia University
2003 - 2007
Bachelor's Degree in Computer Science
Professional Skills
- Strong communication skills - verbal, written & presentation; ability to adapt content to various audiences; communicates effectively
- Proactive with strong problem solving and analytical skills
- Strong problem-solving skills, ability to think outside the box to create value
- Independently generates solutions, based on strong quantitative and analytical skills and business knowledge, and contributes to intellectual capital
- Demonstrating thorough technical skills in MS Office (Word, Excel, Access, PowerPoint) and Lotus Notes
- Experience in project management (preferably in IT), out of that 3-5 years’ experience in managing RPA Program
- Demonstrated experience working with IT organization on a project or program
How to write Robotics Process Automation Resume
Robotics Process Automation role is responsible for english, mac, mainframe, finance, securities, training, integration, database, security, java.
To write great resume for robotics process automation job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Robotics Process Automation Resume
The section contact information is important in your robotics process automation resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Robotics Process Automation Resume
The section work experience is an essential part of your robotics process automation resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous robotics process automation responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular robotics process automation position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Robotics Process Automation resume experience can include:
- Excellent interpersonal communications skills; ability to effectively communicate and build relationships with end users, peers, management and third parties
- Excellent design, coding, testing and debugging skills
- Demonstrates advanced process improvement/configuration/analytical skills
- Strong verbal and written communications skills, articulate, speaks, and writes English well
- Development experience with a solid understanding of programming concepts
- High level of independence but can also work effectively in a self-organizing team
Education on a Robotics Process Automation Resume
Make sure to make education a priority on your robotics process automation resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your robotics process automation experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Robotics Process Automation Resume
When listing skills on your robotics process automation resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical robotics process automation skills:
- Excellent Skills of MS Visio and similar design tools
- Excellent computer skills - proficient in excel, PowerPoint, word and outlook
- Strong communication, interpersonal, analytical and presentation skills
- Communicating clearly and effectively with clients, senior leadership and other team members, writing and building presentation materials; and,
- Solid understanding and experience using Microsoft Office, including the ability to read Excel macros to translate them to RPA solutions
- Development experience with a solid understanding of programming concepts
List of Typical Experience For a Robotics Process Automation Resume
1
Experience For Robotics Process Automation Developer Resume
- Own and delegate responsibilities effectively
- Creation and build of new skills across the centers, this include creation and execution of
- Ideally proven experience in one or more automation technologies (e.g. BluePrism, UiPath, WinAutomation, ProcessRobot, RPA Express or Automation Anywhere),
- Working experience in Robotic Process Automation, Software Testing Automation or Software Development,
- Prioritizes and implements process automation opportunities adhering to governance structures and ad hoc requests including resources
- Experience with SQL, Java or Javascript, and application API development
2
Experience For Robotics Process Automation Analyst Resume
- More than 1 year of relevant, hands-on experience in Robotics Process Automation (BluePrism, Automation Anywhere)
- · Strong in requirement gathering and analysis (ability to work with a structured and methodical approach, combined with an enquiring mind)
- · Strong in design principles and modular programming techniques
- · Experience in VB Script, JavaScript (AngularJS, NodeJS), Python, Perl, Bash & Poweshell is highly desired
- Experience in implementing end to end RPA project
- Experience working on Blue-Prisim
- Experience in one or more Microsoft technology (VBA, VB, C#, Windows), Object,
- A proven desire and ability to apply technology to solve problems
- Excellent in MS Office—Excel, PowerPoint, Visio and Project
3
Experience For Robotics Process Automation Consultant Resume
- Direct experience with RPA tools (UiPath, Blue Prism, Automation Anywhere)
- 1 – 2years of hands-on RPA experience required
- Experience in Delivery as well as Go To Market
- Working with key RPA/IPA platforms including BluePrism, AutomationAnywhere, UIPath, Workfusion and Kryon Systems
- Optimizing the RPA solution through standardization to increase value to the customer
4
Experience For Robotics Process Automation Senior Associate Resume
- Integrating process design and RPA technology to create efficient business solutions that meet customer's functional and cost objectives,
- Understanding RPA/IPA centric business and technology trends across multiple industries and geographies
- Willing to take ownership and use initiative and persistence to overcome obstacles
- Willing and able to blend business analysis with hands-on development/configuration
- Designing Cognizant IPA process solutions in accordance with standard Cognizant IPA design principles and conventions
- Working with the Access management team and RPA Operations team on change management and releases
- Supporting production releases in conjunction with RPA Operations
- Surpervising remote teams
- Understanding of process design documents and technical design documents on automation space
5
Experience For Senior Analyst, Robotics Process Automation Resume
- Participate in testing activities, including integration testing, end-to-end (business process) testing and user acceptance testing
- Participate in the problem identification/error resolution process, including tracking, repairing and reporting defects
- · Analyzing, understanding and documenting the business processes in detail where required
- · Problem solving issues that arise in day to day running of Cognizant IPA processes and providing timely responses and solutions as required
- · Identifying and communicating the technical infrastructure requirements to deploy automation solutions
- Conduct process studies/evaluate processes using tools such as Benchmarking and RPA best practice solutions
- Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Synovus
- Manages the development and delivery of training for internal IT and external users to ensure productive use of existing and new systems
- Drive building of the Practice Elements (Offerings, Methods & Tools, Assets) leveraging capabilities in across CAI
6
Experience For Robotics & Process Automation Business Program Lead Resume
- Ensure Common Process, Methods, Tools across all the Practice - including delivery and reporting methodology
- Client facing requirements gathering to capture as-is process and map to-be process vision
- · Analyze business process and identifying automation opportunities and assess automation feasibility
- · Designing Cognizant IPA process solutions in accordance with standard Cognizant IPA design principles and conventions
- Communicate technical and operational issues to both engineering and audit leadership in a timely manner
- Contribute to the productivity of the organization through on-time completion of projects associated with meeting departmental and organizational objectives
- Positive trending for customer satisfaction results
- Development of solutions for the automation of existing business processes in cooperation with our business process engineers and the customer
7
Experience For Head of Robotics Process Automation Resume
- Development of automation solutions based on detailed process documentation using an automation tool
- Creative solutioning to handle exceptions in the automation
- Responsibility for the proper functioning of development and test environments
- Interest in the construction and understanding of workflows as well as their computer-assisted implementation
- Development of solutions for the automation of existing business processes in cooperation with our business process engineers and the customer,
- Development of automation solutions based on detailed process documentation using an automation tool,
8
Experience For Robotics Process Automation Tech Specialist Resume
- Creative solutioning to handle exceptions in the automation,
- Provide Consultation to Executive Leadership on Process Automation capabilities progressing from robotics, through cognitive to Artificial Intelligence
- Manage and coordinate all Big Data Services Practice Delivery and Solutioning across all GIC and all the IOT’s
- IT mindset and enthusiasm to develop knowledge of technologies and solutions needed for RPA and underlying IT solutions
- Identification and execution of relevant learning incl. mobilization programs across the centers
9
Experience For Robotics Process Automation Modeler / Analyst Resume
- Execute on key elements of the GIC strategy including
- Design, develop and test Robotics Process Automation solutions using prescribed RPA technologies
- Is able to articulate and compare alternative approaches drawing from previous engagements and recommend solutions
- Very deep knowledge of best practices and maturity modelling within the back office
- Completion of RPAcademy Training for RPA Developers
- Completion of training for enterprise software robotics tools (AutomationAnywhere or ProcessRobot)
- · Training/certifications on test automation tools such as HP QTP is highly desired
10
Experience For Gds-robotics Process Automation Test Engineers Resume
- Troubleshoots and corrects RPA related technical issues
- Acts as a liaison between RPA Developers and the business unit
- Production Assurance - 24x5
- · Develop AS-IS and TO-BE process flows
- · Configuring new Cognizant IPA processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand using Robotics technologies such as UiPath, Automation Anywhere, Blue Prism etc
List of Typical Skills For a Robotics Process Automation Resume
1
Skills For Robotics Process Automation Developer Resume
- Strong leadership, teamwork, and interpersonal skills
- Maintains effectiveness and priorities in a continually evolving, time sensitive environment
- Good understanding and/or experience with Microsoft Applications, SAP, and SharePoint
- High level communication skills and be able to produce documentation to a high standard
- Work independently, or in groups, effectively
- Experience in web and/or software development, RPA technology or related subject matter, or equivalent combination of education and experience
2
Skills For Robotics Process Automation Analyst Resume
- Ideally proven experience in one or more automation technologies (e.g. Blue Prism, UiPath, Automation Anywhere or Work Fusion)
- Fluent written and vocal English communication skills
- Act swiftly under pressure, prioritize, and adapt to changing priorities
- Effectively communicate complex technical matters in business terms
- Demonstrating flexibility in prioritizing and completing tasks
- Addressing client needs and building solid relationships with clients
- Working knowledge and experience in any programming language
- Demonstrating experience with broader business process reengineering efforts such as Lean, workflow design, etc.
- Coordinating with developer teams to identify and build specific RPA/IPA prototypes that can be demonstrated to our clients
3
Skills For Robotics Process Automation Consultant Resume
- Providing guidance, clarification, and feedback to less-experienced staff
- Consulting experience in one of the Big 4
- Understanding of HTML and experience in SQL required
- Working experience on Relational Database (MS SQL)
- Experience in database configuration, writing SQL queries and trouble shooting
- Experience in scripting/ programming (VBA, C#, C++, .NET)
- Experience using graphical modelling tools such as Visio or similar to depict process flows
- Create and document test procedures and scenarios prior to launching User Acceptance Testing (“UAT”)
- Experienced in using Automation Playbook to evaluate a business process and identify automation opportunities
4
Skills For Robotics Process Automation Senior Associate Resume
- Experienced in developing automation data collection guides and templates
- Skilled in process modelling
- Experience of min. one of market leading Robotics Process Automation platforms e.g. Blue Prism, Automation Anywhere, UI Path
- Working experience in process design and optimization, ideally with RPA
- Experience in requirement gathering, gap analysis, BRD/PDD creation
- Experience in software development or process automation (Object Oriented programming)
- Relevant RPA bot development experience with one of the market leading RPA platforms: Automation Anywhere, BluePrism, UIPath
- Some experience in programming (.NET, Java, ETL etc.)
- Good business understanding and client exposure
5
Skills For Senior Analyst, Robotics Process Automation Resume
- Experience in business processes modelling
- Experience working with robotic process automation technologies (e.g. Automation Anywhere, Blue Prism, or UiPath)
- Experience with Process Improvement and with Automation projects
- Experience as a RPA analyst and delivering large complex transformation initiatives
- Strong knowledge in VBA, VB Script, C/C++
- Programmer and/or analyst experience in the area of supply chain, finance, administrative processes, systems or applications
- Experience working with third-party service providers
- Experience with any ERP systems (e.g., SAP)
- Experience in software development or process automation development
6
Skills For Robotics & Process Automation Business Program Lead Resume
- Automation architecture experience
- Pega platform experience (desired)
- Previous project management experience for multiple projects
- Financial industry or Fin-Tech experience
- Good knowledge of Business Process requirements & design
- Experience with Agile and DevOps
- Working experience in Robotic Process Automation, Software Testing Automation or Software Development
- Experience in Testing Automation Technology, Microsoft technology (VB.NET, .NET, C#, Windows), Object Oriented Programming (OOP), JavaScript, and HTML
7
Skills For Head of Robotics Process Automation Resume
- Consolidate pain areas identified and propose recommendations for process improvement
- Experience in robotic process automation (RPA) tools, i.e. UiPath, Automation Anywhere, Blue Prism, etc
- Working with other subject matter specialists and supporting content creation regarding how RPA/IPA could be integrated with other emerging technologies
- Supporting RPA/IPA business development efforts credentialing teams during proposals and providing input, collateral and connections to other PwC teams
- Assisting consulting leads and their teams to deliver high-margin emerging technology projects
8
Skills For Robotics Process Automation Tech Specialist Resume
- Leading a key workstream in an engagement(s), staying educated on current trends, and assisting in the development of knowledge capital
- Tracking on RPA SharePoint Project status site current state and progress of project during all developing
- Demonstrating knowledge of economics of RPA ecosystem, including licensing arrangements and various deployment models
- Monitoring workloads of the team while meeting client expectations and respecting the work-life quality of team members; and,
- Willing to work overtime and rotating shifts
- Engaging with clients and client facing partners and support their RPA/IPA needs
- Working with market-facing teams as one of many RPA subject matter specialists; and,
9
Skills For Robotics Process Automation Modeler / Analyst Resume
- Providing deep content and analysis regarding RPA/IPA vendors, tools, and methods
- Evolving the RPA solution to meet changing business needs
- Evolving the RPA solution to meet changing business needs,
- Leading client engagements and providing project oversight in Robotics Process Automation
- Leveraging knowledge of RPA implementations, including strategy design, business case development, governance, and risk
- Performing as a team leader by creating a positive environment
10
Skills For Gds-robotics Process Automation Test Engineers Resume
- Providing candid feedback in a timely manner and keeping leadership informed of progress and issue
- Developing industry-specific points of view and thought leadership on RPA/IPA
- Working across a matrixed environment with many teams and stakeholders
- Communicating with the client in an organized and knowledgeable manner
- Seeking guidance, clarification, and feedback proactively
- Understanding of business processes and Robotics Process Automation concepts/ market
- Understanding of IT and basics of software development (VB or C+)
- Integrating process design and RPA technology to create efficient business solutions that meet customer's functional and cost objectives
List of Typical Responsibilities For a Robotics Process Automation Resume
1
Responsibilities For Robotics Process Automation Developer Resume
- Experience with Robotic Process Automation or Process Optimization
- Utilizing the user friendly NICE RPA automation designer tool, take documented manual processes and automate them
- Process Developer is responsible for scheduling UAT testing and coordinating with the SME & Operations Manager
- Main lead for production trouble shooting and manage robotics incidents, including developing risk & control requirements for automated processes
- · Creating and maintaining solution documentation
- · Working within project planning constraints, communicating any identified project risks and issues to the delivery/project manager accordingly and providing inputs to the change control process
- · Creating and documenting test procedures and scenarios for the pre-UAT phases
- · Supporting the Operational Teams during the UAT and rollout phases
2
Responsibilities For Robotics Process Automation Analyst Resume
- Configuring new Cognizant IPA processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand using Robotics technologies such as UiPath, Automation Anywhere, Blue Prism etc
- Develop automation solutions that navigates to and captures data from various client sources (mainframe, website, windows applications; possibly within a Citrix environment), storing it in for use in the Cotiviti environment
- Participate with analysts, architects, business service delivery and operations teams to define plans for standardizing, scaling and enhancing products and the services utilized to deploy/install/release solutions
- Develop concise, finite data conversion, perform processing, and deploy processes in order to deliver time sensitive data to field teams within set deliverable times
- During development follow the Best Business Practices standard JCI process and object usability
3
Responsibilities For Robotics Process Automation Consultant Resume
- Understanding of SDLC Waterfall and preferably Agile Development Methodologies
- · Hands on in converting the business requirements into solution design - building end to end automation process solutions
- Ensure code reviews and unit testing are performed for adherence to the design requirements and document test results
- Back office outsourcing and service provider selection
- Assist team with ensuring compliance
4
Responsibilities For Robotics Process Automation Senior Associate Resume
- Adapts to match the shifting demands of the organization when confronted by different situations
- · WinAPI programming is highly desired
- · Ability to research for technical solutions and guide the developers during the project implementation
- Adhere to all technology standards
- Communicate between business service delivery teams and analysts
- Ensure solution availability and delivery meets or exceeds negotiated SLA’s and client/business objectives
- Independent execution of module development and quality assurance
5
Responsibilities For Senior Analyst, Robotics Process Automation Resume
- Ability and interest to understand customers’ financial and other business processes
- Support customer projects such as RPA Opportunity Assessment, Business Process Design with RPA capabilities, business development, offshoring assessments, client presentations and process improvement initiatives
- Fine tune performance and operation issues that arise with RPA Bots
- Defining systems strategy, developing system requirements, designing, and prototyping, testing custom technology solutions, and supporting system implementation
- Strategic Initiatives, Business engagement & architecture alignment
- Contribute thought leadership to the development and evolution of our Digital Enablement Practice methodologies and intellectual capital including publishing articles, whitepapers, or performing research in support of TPI initiatives
- Independent execution of module development and quality assurance,
- Leverages deep subject matter expertise to develop and deploy a vision for process automation and aligns others to that vision including customers and leadership
- Ensures that automated processes are in compliance with applicable internal and external Requirements, security and regulations
6
Responsibilities For Robotics & Process Automation Business Program Lead Resume
- Leverages analytics to define the overarching process automation roadmap with collaboration with key stakeholders, including line of business and functional leaders, technology and others
- Responsible for compliance with applicable policies and procedures. Participates in setting policies and procedures. Promotes governance and process adherence. Establishes and maintains high-quality relationships with all levels across the company and with external partners. Pursues excellence in all aspects of technology solutions
- Operates within broad goals and objectives. Assesses impact and makes strategic decisions. Final decision authority for department budget and project activities. Possesses the expert knowledge to identify opportunities for change and the ability to convey the need for change
- Coordinates communication with all areas of the enterprise that impact the scope, budget, risk and resources of the work effort being managed. Execute on project activities with activities of business unit(s). Coordinates request for changes from original specifications and ensure proper change communication and impact analysis
- Ensures that projects follow the established System Development Life Cycle standards and tailors this methodology to meet the project and audit standards
- Works closely with the end user, business technologists, and others to understand and prioritize business goals and information needs; participate in the development of system requirements and design specifications; refine conceptual systems design requirements into the technical design
- Assists other development staff, Project Manager(s) and/or Business Analyst in identifying and prioritizing opportunities for utilizing IT to achieve the goals of the enterprise and ensures project dependencies are clearly defined and addressed
- Anticipates internal clients needs and proposes alternative business solutions. Continually seeks and capitalizes upon opportunities to increase internal client satisfaction and deepen client relationships
- Manages all aspects of systems analysis, design, development, installation, maintenance, and enhancement for mission-critical application systems for an assigned business unit/area
7
Responsibilities For Head of Robotics Process Automation Resume
- Resolves customer technical problems; develops the technical related responses to Requests for Quotes (RFQ's); address technical product issues, delivering and installing new software releases
- Develops project resourcing strategies, allocating budget, staff, tools, and specialized support necessary for cost-effective implementation and training. Provides direction and integrate activities with other IT departments; ensure successful implementation and support
- Partner with internal and external stakeholders to identify automation opportunities and gather requirements to analyze, understand, and document business processes in detail for assessing automation feasibility
- Leverage process improvement experience to streamline and optimize process for RPA software
- Support daily administration of the production environment (running processes, maintaining resource virtual machines, viewing logs etc.)
- Create and maintain automation solution, and technical and training documentation
- Participate in various types of interviews, meetings or workshops to design, document and configure automation solutions
- Develop and configure process automations per low level design and technical design documentation to meet defined requirements. Comply with and help to enforce design and coding standards, policies, and procedures
8
Responsibilities For Robotics Process Automation Tech Specialist Resume
- Ensure quality of coded components by performing thorough testing
- Develops scalable and efficient process automations with reusable components that can be leveraged across different automation deployments
- Provides constructive feedback to ensure quality of code
- Investigate any issues in the production environment, and raise change requests or support calls with IT where required
- Support Robotics COE throughout the lifecycle of automations
- Support software release and upgrade of third-party robotic process automation software and tools
- Communicate any identified and potential risks and issues to RPA Leadership accordingly and provide actionable inputs to mitigate
- Support alignment of Robotics COE with IT and Competency Center for technical support and software need for new RPA solutions, or upstream changes to infrastructure and applications impacting existing RPA solutions
- Support measurement of program quality and efficiency
9
Responsibilities For Robotics Process Automation Modeler / Analyst Resume
- Supports Organizational Change Management activities
- Adheres to IT Information Security protocol (e.g., policies and procedures, disaster recovery, business continuity) and supports Audit activities as needed
- Work independently, or in groups, as the lead participant as the business / configuration, configuration specialists, and with vendors and/or subject matter experts in cross functional teams
- Prioritize, schedule and complete configuration and testing required for multiple applications with overlapping schedules
- Work closely with stakeholders to design and document automation solutions that align with the business needs and also consistent with the architectural standards
- Illicit business requirements, develop technical specifications, build subsequent code and test code resulting in accomplishing the business requirements and in alignment with architecture patterns and quality standards
10
Responsibilities For Gds-robotics Process Automation Test Engineers Resume
- Lead change by influencing and educating Business and IT partners
- Ensure RPA solutions are built according to standards by enforcing process controls
- Able to break down development problems and estimate effort/time for development tasks
- Identify opportunities to reduce application support total cost of ownership
- Identifies opportunities for innovation and offers new ideas (‘thinks outside the box’)
- Collect and report KPI’s and metrics related to automation(s)
- Drive maturity and capability improvements to the RPA program
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