Risk & Controls Manager Resume Sample
Bessie Paucek
1772 Dangelo Greens,
Houston,
TX
+1 (555) 442 5217
Work Experience
Risk & Controls Manager
07/2017
-
PRESENT
Phoenix, AZ
- Facilitate and lead detailed process reviews (financial, operational, and systems), in conjunction with the business, document test work, and validate the hypothesis, with the goal of appraising the internal control environment. Adjust process review approach when necessary, in light of discovery, to ensure appropriate focus and coverage
- Assess issues identified, in light of known business risks, and develop recommendations to strengthen internal controls and improve operational efficiency. Utilize knowledge of business to level set the issues and escalate as appropriate through the management reporting
- Providing ongoing updates to ensure the ACL production, methodologies and processes are appropriate, and in compliance with the Bank’s policy and procedures, GAAP, regulatory guidance, and industry standards
- Providing risk identification for ACL Wholesale and Retail production processes
- Establishing internal control standards and ensuring controls are in place through the ACL production process
- Researching and analyzing GAAP, regulatory and other relevant drivers and trends that affect ACL
- Establishing internal control standards, and ensuring that controls are in place through the ACL production/ CCAR / DFAST / Budget Forecasting processes
Business Risk & Controls Manager
02/2011
-
05/2017
Chicago, IL
- Developing and maintaining the ACL methodology, policies, procedures, process maps, and controls
- Supporting and responding to audit & regulatory activities
- Managing SOX compliance testing and documentation
- Managing EUC compliance and certification program
- Scheduling and monitoring application /model validations and other required reviews
- Leading special projects as assigned by the Head of RMA
- Drive development and implementation of risk and control frameworks
- Complete implementation testing to ensure all controls are effective
Risk & Controls Manager SOC & SOC
08/2007
-
10/2010
Los Angeles, CA
- Manager’s Control Assessment (MCA) Coordination
- Assist in delivering ‘Deep Dive’ Reviews
- Provide risk and control subject matter expertise to the Credit Operations business in managing risks
- Co-ordinating, monitoring, reviewing & reporting of the Operational Risk for department including but not limited to RCSA, Caps, Statement of Accountability etc.
- Maintain a structured controls governance and oversight for EMEA Trade countries
- Guide EMEA countries in audit preparations and support during Trade specific audits
- Ensure any Corrective Action Plan (CAP) raised as part of this reviews are closed as per agreed deadline and there are no extensions for the EMEA region
Education
University of Phoenix - Birmingham Campus
2003 - 2007
Bachelor's Degree in Business
Professional Skills
- Direct experience of working in a first line risk support function Strong stakeholder management skills
- The individual requires both influencing and negotiating skills as well as experience of working independently with limited supervision
- A questioning mind-set with strong analytical and problem solving skills
- Strong organisational skills and extensive knowledge in Banking Risk
- Salary of up to £50,000 depending on skills, qualifications and experience
- Excellent communication skills, with the ability to challenge and encourage adherence in others
- Strong attention to detail , communication and organisational skills, MS office, excel and powerpoint
How to write Risk & Controls Manager Resume
Risk & Controls Manager role is responsible for auditing, finance, retail, credit, training, compensation, reporting, design, insurance, travel.
To write great resume for risk & controls manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Risk & Controls Manager Resume
The section contact information is important in your risk & controls manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Risk & Controls Manager Resume
The section work experience is an essential part of your risk & controls manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous risk & controls manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular risk & controls manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Risk & Controls Manager resume experience can include:
- Working with Senior Management to design and embed new controls ensuring the Business operates in a compliant manner
- Valuing Diversity: Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or
- Experience/understanding of the manufacturing/engineering industry producing heavy plant or machinery (eg Aerospace, Railway)
- Have risk management experience (including assessment, management, reporting on risk matters or facilitating risk discussions)
- Effective risk reporting to and from the business, supporting continuous improvement
- Good knowledge and understanding of relevant legislation (such as Money Laundering, Data Protection and Health & Safety Acts)
Education on a Risk & Controls Manager Resume
Make sure to make education a priority on your risk & controls manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your risk & controls manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Risk & Controls Manager Resume
When listing skills on your risk & controls manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical risk & controls manager skills:
- Excellent influencing skills with the ability to persuade a wide variety of stakeholders with competing objectives
- Strong negotiating skills are necessary to get buy in to Risk frameworks
- Experience communicating effectively with internal/ external Auditors
- Strong analytical skills are required with an eye for detail but able to see ‘the bigger picture’
- Sharp critical thinking and problem solving skills
- Proven experience of governance and control and operational risk in a similar role, ideally from a banking background
List of Typical Experience For a Risk & Controls Manager Resume
1
Experience For Business Risk & Controls Manager Resume
- Strong background and skills in quantitative/qualitative analysis, statistical analytics and data management
- Prioritisation and analytical skills
- That risk events and issues are effectively captured, investigated and remediated
- Coordinate CCAR audit and AMRM model validation
- Schedule and monitor application / model validations and other required reviews to ensure they are completed timely and in accordance with Bank policy
2
Experience For Asset Management, Risk & Controls Manager, VP Resume
- The prioritisation of risk remediation activities
- Risk, Audit, Compliance, and/or Internal Controls experience
- Enterprise, Strategic, or Operational Risk role experience
- Excellent communication both written and oral
- Audit experience would be beneficial
- Ongoing review of Manager’s Control Assessment (MCA) for the region to enhance and improve risk mitigation
- Coordinate the pulling together of HCCF MI for HCUK Policy owners to ensure they are being complied with
3
Experience For Risk & Controls Manager SOC & SOC Resume
- Coordination of training related to risk and controls for EMEA Trade countries
- Reduce inherent and residual risk through proactive monitoring of key risk indicators
- Ensure that internal audit reviews for EMEA Trade receives “Sufficient Assurance” rating
- Ensure HCCF risks are being managed within HCUK Risk appetite limits and escalate out of appetite risks
- Escalate and report on HCCF key risk incidents so that appropriate, timely action is being taken and root causes have been established
- Enhance and share the control knowledge widely with EMEA countries
- Ensure regular review of Balance Sheet Exposure Report (BSER) for EMEA Trade and address issues with the regional / global control teams
- Manage internal & external stakeholders to deliver against Capital & Liquidity Management strategy, ensuring adherence to the Bank’s robust governance & internal control frameworks
4
Experience For Trade Risk & Controls Manager Resume
- Ensure regular review of Balance Sheet Exposure Report (BSER) for EMEA Trade and address issues with the regional/global control teams
- Prepare initial drafts of business risks reports for the CFO, executive and audit committee
- Conduct ad-hoc risk reviews for various countries & processes (for e.g. Guarantee-Protective reconciliations, Risk participation process review, TRIMS email review etc.) and highlight actionable results/information to the management team
- Ensure that Statement of Work (SOW) with various internal/external vendors and all Service level agreements with countries/internal department are current for UK Trade Operations
- Establish and build close working relationships with key senior staff and executives to share and implement best practice and create a common understanding of risk management whilst promoting the need to have the customer at the heart of everything we do
- Managing and working collaboratively with other senior managers to provide an appropriate level of review, challenge and influence in order to manage risk exposure within the business
- Organising and facilitating workshops and training sessions to promote a clear and consistent understanding of risk, and to promote discussion on risk issues and possible solutions with a focus on delivering better customer outcomes
- Considering risk from an operational, regulatory, strategic, customer and financial perspective
- Managing a variety of complex Risk Management-related tasks and activities concurrently with minimal support, meeting expectations on agreed deliverables and timescales
5
Experience For Senior Product Risk & Controls Manager Resume
- Continuously maintaining and developing technical knowledge, and applying this in conjunction with significant business awareness in order to provide review, challenge, and advice
- Contributing to risk reporting for Standard Life and/or its divisions
- Effectively implementing and embedding Standard Life’s Enterprise Risk Management Framework in the business as well as supporting the Head of Risk and risk colleagues in reviewing, challenging and managing the framework
- Contributing to risk procedures and process reviews that evaluate current practice, identify improvement opportunities, and deliver solutions effectively
- Lead the team in developing appropriate SOX controls for all new and existing ACL Methodologies
- Provide ongoing leadership to ensure the RMA team’s quantitative, qualitative and data management approach, processes, and application in compliance with the Bank’s policy, regulatory guidance, U.S. GAAP, and industry standards / best practices
- Manage development, maintenance and tests of the ACL internal control environment to ensure ongoing compliance with SOX, audit and regulatory guidance
- Establish Internal Control standards; Ensure the controls are in place through ACL production processes
6
Experience For IT Risk & Controls Manager Resume
- Manage audit documentation and responses to internal, external auditors and OCC Examiners
- Provide thought leadership to inform ACL policies, procedures, processes, and controls
- Lead ACL Audit documentation and SOX documentation
- Lead CCAR EUC control and audit process
- Lead special projects as assigned by the Head of RMA and provide resources / support to ACL related projects led by others as needed
- Work closely with RMA management to enhance and maintain the Bank’s ACL policies, procedures, processes, and controls and ensure these documents provide clear, concise, cohesive information and align with the Bank’s ACL philosophy/strategy/policies, regulatory guidance, and industry standards / best-practices
- Develop, document, test, and implement enhancements to the ACL Methodology in compliance with GAAP and Regulatory guidance
- Coordinate responses to requests for information, documentation, etc. required by internal / external auditors and regulators; Assist the Head of RMA in developing appropriate responses to audit reports
- Working knowledge of AIRB PD, LGD, FAS 5, and FAS 114 regulations and their implications for the Bank’s allowance
7
Experience For Senior IT Risk & Controls Manager Resume
- Provide GAAP knowledge of Dual Rating, CECL implementation and regulatory guidance of EPS
- Produce ACL production binder, audit supporting documents (Tic & Tie) binder and SOX binder
- Administer the RMA control inventory for SOX and operational risks
- Ensure RMA’s EUCs in compliance with the Bank’s EUC policy
- Lead CCAR EUC control test and documentation
8
Experience For Operational Risk & Controls Manager Resume
- Maintain ACL document archives and the ACL Documentation Audit Checklist. Conduct quarterly audits of the archives to ensure compliance with policy
- Support for AAF and other controls accreditation frameworks
- Dedicated customer and senior partner management
- Supporting the facilitation of Monthly Risk Forums (including preparation of packs and presentation of key risk(s) / associated themes for insight and discussion)
- Function as the primary point of ownership for everything related to Controls, Risk and Compliance within Implementations. Ensure the Implementations organization remains compliant with both internal policies and procedures and regulatory rules, and meets all deliverables and deadlines
9
Experience For Risk Controls Manager Resume
- Relentlessly seek improvement opportunities. Strive to identify and mitigate vulnerabilities and threats prior to risks occurring. Implement a disciplined and rigorous approach for internal reviews of procedures to find gaps and risks
- Lead preparation efforts for annual audits. Ensure Controls are in place to ensure adequate assurance rating. Ensure organization is trained and well prepared to support Audit deliverables. Take responsibility for timely escalation of issues arising to senior management
- MCA Coordination. Ensure that the reviews are performing as designed; risks are identified and mitigated promptly and process improvements are implemented when gaps are identified
- SIRT tracking and reporting. Ensure organization procedures for reporting and escalation are adhered to. Perform disciplined follow up to conduct root cause analysis, identify business risk issues and recommend solutions
- Maintain and ensure compliance with annual calendar of deliverables, both within Implementations and TTS, including Monthly and Quarterly business reviews, annual assessments and attestations, coordination of testing such as COB, DOA and DOS. Ensure organization complies with mandatory Controls related training
- Serve as a trusted advisor to the Implementations leadership team; applying subject matter expertise to situations and projects with risk and controls implications
- Cultivate a strong network of Controls professionals within Citi who can be utilized for knowledge and best practice sharing. Leverage the tools, ideas, and experiences of organizations outside NA Implementations to invigorate our improvement initiatives
10
Experience For AML Risk & Controls Manager Resume
- Build effective relationships with key stakeholders within the operational risk and controls area, external to Recoveries and manage their expectations
- Knowledge of Risk Management Frameworks, risk factors and risk models
- Identify gaps and/or areas of concern and design procedures and controls to address
- Monitor Business Performance against procedures and policies
- Oversee adherence to and regular attestation of Sarbanes Oxley Controls
- Respond as a Subject Matter Expert on Recoveries Controls environment
- Represent the Private Bank in the risk assessment, control identification and control monitoring framework for operational, financial crime, and regulatory risks and controls
List of Typical Skills For a Risk & Controls Manager Resume
1
Skills For Business Risk & Controls Manager Resume
- Strong understanding of business process and controls with proven risk management experience within the financial services industry
- Excellent inter-personal skills and be able to work as part of a cross-cultural team
- Auditing and/or compliance skills (e.g., SOX, SOC, etc.)
- Expert MS Word, Excel, and PowerPoint skills
- Advanced stakeholder management skills and ability to quickly establish relationships at all levels within HCCF
- Hands-on mentality and ability to work well under pressure with good prioritisation ability
- Related experience in financial services with business risk/compliance/audit experience
- Advanced stakeholder management skills with the ability to influence at a senior level
- Experience of leading, managing and developing a team
2
Skills For Asset Management, Risk & Controls Manager, VP Resume
- Strong understanding of the Banks Complaints Process and our reporting requirements
- Have experience in risk based auditing across a range of processes using the latest audit methodologies and techniques
- Knowledge of key risk indicator (KRI) reporting and other mechanisms for assessing control effectiveness
- Solid understanding of the Bank’s product and services, risk management, internal controls, GAAP, regulatory guidance and accounting concepts
- Good awareness of other areas of Risk and Business Banking and their controls processes
- Strong commercial acumen to be able to relate Risk Management to the success of HCCF in achieving its Strategic objectives
- Extensive years’ experience in banking, finance or
- Direct experience of working in a first line risk support function would be an advantage
- Experience in Risk Management, Auditing and Compliance
3
Skills For Risk & Controls Manager SOC & SOC Resume
- Experience in a cross-functional role influencing those who are not direct reports
- Very strong knowledge of International Trade operations (Import / Export LC’s, Guarantees, confirmation, advising, negotiation, UCP etc)
- Very strong knowledge of International Trade operations (Import/Export LC’s, Guarantees, confirmation, advising, negotiation, UCP etc)
- Experience of working in the Financial Services sector, ideally within a Consumer Credit business
- Previous experience of working in a financial services risk role
- Experience working in a non-advised telephony business
4
Skills For Trade Risk & Controls Manager Resume
- Provide support in ensuring that Private Bank maintains an effective BRCM framework within the “First Line of Defense.”
- Experience with SOX 404 regulations and testing methods
- Strong commercial understanding of the insurance business
- Experience of influencing senior management
- Multi-task and prioritise across various different activities
- Strong attention to detail and ability to identify trends etc. in data reviewed
- A proven track record of delivery and value creation
- Assertiveness is essential to be able to challenge senior management on the effectiveness of risk management
- Highly organised and structured, with good time management
5
Skills For Senior Product Risk & Controls Manager Resume
- Strong ability to work collaboratively within and outside the team
- Manage the effective relationships throughout Operations to deliver adherence and cultural awareness of control requirements
- Provide effective communication to senior stakeholders internal and external to PBO for all relevant risk and control issues
- Have at least significant experience in an internal audit environment/risk or finance role, within a professional services environment or in industry
- Experience in an internal audit, external audit, sox, operational risk, or risk and control environment required
- Experience in a similar role or from public practice
6
Skills For IT Risk & Controls Manager Resume
- Experience in control/risk or Compliance
- Experience of thematic review activity
- Supporting Product in identifying and addressing risks and control gaps in the E2E processes through analysis of Key Risk Indicator’s (KRI’s)
- Writing appropriate procedures and processes linked to changes made in business practices and testing adherence to these procedures
- Ensuring that key controls are measured and/or tested
7
Skills For Senior IT Risk & Controls Manager Resume
- General Banking knowledge including an awareness of the general principles around lending to businesses
- The identification and recording of new risks through the Risk and Control Self-Assessment process whilst reviewing existing risks
- An understanding of external (to immediate business area) reporting such as Risk Events/Complaints
- A focus on delivering programs of work which exceed your stakeholder’s expectations – including reports, proposals, and presentations
- Support Project Financial Controllers with monitoring and quantifying project risks
- Lead the team in developing appropriate SOX controls for all new and existing ACL Methodology
- An understanding of regulatory expectations in respect of customers in financial difficulties
- Provide advice and guidance to HCCF SLT on the HCCF strategic planning exercise to ensure risk to achievement of strategy are identified and mitigated
- Highly comfortable working in a fast-paced, technologically-advanced environment
8
Skills For Operational Risk & Controls Manager Resume
- Build working relationships with regional, country, global operations, technology, compliance and Product partners
- Work across multiple tasks at the same time liaising with multiple departments
- Knowledge of Pensions, Investment and savings including pension freedoms legislation
- Be a proactive owner of a number of areas involving risk and controls and oversee these areas from end to end
- Oversight of the Recoveries Operation Procedures and ensuring maintenance in line with changes introduced
- Track and monitor processing errors and work with operations teams to ensure appropriate controls are put in place to avoid recurrence of issues
9
Skills For Risk Controls Manager Resume
- Work closely with Risk Owners to understand and evaluate existing mitigation strategies for HRE’s Principal Risks
- Execution of strategic direction and planning for enhanced controls and governance for EMEA Trade Branches
- Coordination of training related to risk and controls for EMEA Trade countries. Enhance and share the control knowledge widely with EMEA countries
- Assist in administering Quarterly ACL production schedule; Ensure RMA team to deliver results and reports on time
- Manage RMA’s operational risks and End User Computing (EUC) in line with the Bank’s EUC policy
- Manage RMA certifications program from regulatory reporting to ITG system vendor
- Conduct quarterly ACL related SOX 404 testing, and document the results in accordance with bank policy and procedures
10
Skills For AML Risk & Controls Manager Resume
- The identification and recording of new risks through the Risk and Control Self-Assessment process
- Controls testing and documentation
- Self-motivated, with ability to take initiative and work with limited supervision
- Flexible, team player, willingness to learn and assist other team members as necessary
- Detailed knowledge of risk and controls processes, procedures, tools and practices
- Be flexible and evolve with the team and embrace a level of change while willingly support other team members
- Strong interpersonal and communication (written and oral) skills are essential to communicate complex concepts to non-risk professionals in a concise, easy to understand manner
List of Typical Responsibilities For a Risk & Controls Manager Resume
1
Responsibilities For Business Risk & Controls Manager Resume
- A good track record in delivering to deadlines and under pressure
- Accountable for gathering information from Risk area’s and creating monthly Risk reporting for various committees and stakeholders
- To support and assist the business in all aspects of Operational Risk, whilst monitoring performance against key metrics in this area
- Consistently delivers to a high standard, taking responsibility for own actions and outcomes
- Looks for small, as well as major developments, to deliver on-going benefit to their role and their team
- Is able to exercise judgement to determine filtering and escalation of information & issues
- Design, produce and eloquently deliver reporting suitable for multiple levels of stakeholder in various forums
- Coordinate and drive the Risk Register process across HCCF to ensure it is being used to manage risks and not seen as a bureaucratic exercise
- Confidence, self motivation and lots of initiative
2
Responsibilities For Asset Management, Risk & Controls Manager, VP Resume
- Passion for Governance, Risk & Control, and Internal Audit
- Fully qualified accountant (ACCA/ACA)
- Extensive knowledge and understanding of risk management practices and principles, including experience with internal or external audit, regulations, internal controls assessment, and change management
- Strong understanding of business process and controls with proven experience in a business operations or sales distribution environment within the financial Services industry
- Hands-on mentality and ability to work under pressure
- Effectively communicate in written and verbal form across functional groups within the company, with Clients, Customers and Vendors, as well as Senior Management
- CPA, CMA, CISA, CIA or similar risk, audit, or compliance credentials
- Work independently and within a team environment,
- Monitor and analyze operational metrics that are meaningful indicators to Private Bank
3
Responsibilities For Risk & Controls Manager SOC & SOC Resume
- Demonstrate a sound holistic and technical understanding of pertinent regulations, business areas, operational risks, and Group requirements as detailed in Group Standards Manuals and Functional Instruction Manuals (FIM)
- Coordinate major risk incidents and events and ensure that appropriate escalation takes place and mitigation activities are actioned
- Responsible for monitoring and be a subject matter expert in the controls framework of the business - ensuring that the Recoveries business operates within the applicable regulatory and internal policies and standards
- Oversee and co-ordinate the records management procedures for the business
- Influence other areas of the Business through regular interactions and demonstrating a clear understanding of the subject matter, while ensuring others act in a manner more compliant with Business policies and procedures
- Identify, recommend and implement initiatives to address gaps in regulation or arrears of non-compliance with published standards. Apply discretion based on practice / previous experience
- Support risk management training and education to increase risk awareness in the business and use of the Risk Management Tool
- A proven Operational/Enterprise Risk Professional of direct experience of designing and implementing Operational/Enterprise Risk management frameworks and the quantification and mitigation of risks
- Experience or exposure to financial services compliance activities would be an advantage
4
Responsibilities For Trade Risk & Controls Manager Resume
- Responsible for monitoring the controls framework of the business - ensuring that the Recoveries business operates within the applicable regulatory and internal policies and standards
- Findings to be collated and analysed for presentation to the Head of Risk and Controls and Recoveries Senior Management Team
- Responsibility for external regulatory and Sarbanes Oxley Controls
- Have a recognised local/international finance/risk or audit qualification (ACA/ACCA/CIMA/CPA/IIA)
- Maintains current, in-depth knowledge of AML and OFAC regulations. Identifies trends within the regulatory environment and ensures that product capabilities align to emerging trends, changing regulations and organizational risk appetite
- Coordinates CRS product related policy development with U.S. AML and LOB leadership, ensuring alignment with defined product methodologies, risk appetite and governance requirements
5
Responsibilities For Senior Product Risk & Controls Manager Resume
- Synthesizes input from CAMLO, AMLROs, and other stakeholders to align needs in support of the business objectives and the AML program and collaborates with the Enterprise AML Product Managers to ensure alignment and influence of all AML product strategies
- Able to work on own initiative, and is a self-starter
- Develop and maintain a culture of ‘no surprises’ in the control and conduct environment
- Deputise for the Head of Operational Control Collections and Recoveries when required
- Provide advice, guidance and challenge to support HCCF in the application of ERM framework
6
Responsibilities For IT Risk & Controls Manager Resume
- Drive Control effectiveness across HCCF to ensure key controls are identified, assessed and the strength of them is regularly evidenced through KPIs and testing
- Understand HCCF sufficiently well and develop relationship with key stakeholders to provide robust challenge on the output of Risk & Control assessments
- Ensure HCCF key risks and controls are identified, assessed, managed, monitored and documented by providing support to HCCF Management/Risk Owners (but do not own or manage them on behalf of risk owners)
- Challenge/advise risk owners on the adequacy of controls to meet HCUK Policies and Policy standards
- Produce and analyse Risk MI for HCCF Forums and Committees and for Group Committees such as ORC on behalf of HCCF
7
Responsibilities For Senior IT Risk & Controls Manager Resume
- Coach and train HCCF risk, process and control owners on risk management
- Champion and promote the benefits of Risk Management across HCCF to help develop a risk culture
- Provide first point of contact for Risk related queries from HCCF employees
- Act as a liaison point for HCCF Policy owners and 2nd line of defence Group ERM team
- Where required, to deputise for the Head of HCCF Risk Management at senior level Committees/meetings e.g. ORC
- Detailed knowledge of UK Financial Services
- A deep knowledge of Operational/Enterprise Wide Risk frameworks and their application
8
Responsibilities For Operational Risk & Controls Manager Resume
- Broad knowledge of Regulatory and Legislative requirements applicable to a Financial Services organisation and ideally a Consumer credit business
- A relevant qualification e.g. Institute of Risk Management Certificate or Diploma would be a distinct advantage
- Ideally, a knowledge of Consumer credit products and markets
- Deal with any conflicts positively and objectively
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