Retail Program Manager Resume Sample
Joyce Block
861 Miller Courts,
Philadelphia,
PA
+1 (555) 946 6668
Work Experience
Retail Program Manager
11/2015
-
PRESENT
San Francisco, CA
- Create appropriate diagrams, models, workflows, and prototypes to provide business context to software delivery teams, ensuring the team has a deep understanding of the business need that is being fulfilled (i.e., “why” we’re doing this)
- KeyBank Retail Internship and Management Associate Training Planning (in partnership with HR and KeyInvestment Services)
- Demonstrated ability to foster a strong team of professionals focused on delivering value to the client while working within the process requirements of the account and JLL
- Plays a lead role in developing and executing an integrated strategy for their team to support success of the business unit’s overall strategy
- Liaise between Program Executive receiving strategy from retail client, external design team providing test fits, regional AE partners implementing standards, select general contractors executing refurbishment scope, coordinating with non-construction partners for merchandising, technology, fixtures, furniture, branding and Project Managers
- Plays a lead role in developing and executing an integrated strategy to support success of the business unit’s overall strategy
- Liaise between Program Executive/Director of Operations around strategy from retail client
Senior IT Retail Program Manager
09/2012
-
06/2015
New York, NY
- Provide program level information to partners and stakeholders including external design team providing test fits, regional AE partners, select general contractors, coordinating with non-construction partners for merchandising, technology, fixtures, furniture, branding and Project Managers
- Develop annual retail field program strategy and plan, calendar and budget to support company, retail marketing and America’s vision and strategy. Meet target dates, deadlines and budget goals through monthly monitoring
- Manage wholesale partner relationships, expectations and product life cycles with key accounts such as Nordstrom, Journey’s, Zappo’s, Dillard’s, Whole Foods, Zumiez, as well as key independent accounts
- Working with RE&F’s and Retail’s key suppliers, deliver projects on schedule, within approved budgets, and meeting or exceeding client expectations
- Developing strong client relationships with the Retail stakeholders. Become familiar with the client’s vision, business strategy and understand their rhythm of the business, organization and performance measures
- Bridge the gap with the Retail clients in terms of construction and real estate, and represent our Retail client’s best interest throughout design and construction
- Jointly analyze with marketing and the regions, relevant competitive channel programs in our market. Build out tools to exploit data to train sales, product, and support teams on how to address competitor’s channel strategies
Retail Construction Program Manager
03/2010
-
06/2012
New York, NY
- Planning, Analyzing, and Evaluating
- Compliance: Ensure alignment with the company’s standards and procedures for project management, architecture direction, development standards, security requirements and supportability
- Leading weekly project review calls with client regions/partners
- Maintaining project records in JLL’s web based project management system
- Collaborates with the Account’s Marketing and Retail teams on a day-to-day basis to ensure flawless executions, as well ensures relationship, process and communications are well managed
- Drive alignment on responsibility list with territory Real Estate Teams
- Drive decision on whether measured survey is required in case CAD drawings are not available
Education
Northeastern University
2006 - 2010
Bachelor's Degree
Professional Skills
- Excellent communication and listening skills, with demonstrated ability to translate complex information to enable audience understanding
- Excellent communication and presentation skills with the ability to effectively influence and communicate with executive levels of management
- Strong organizational and project management skills with the ability to think strategically
- Strong time-management skills and the ability to establish and meet deadlines under pressure
- Outstanding interpersonal and communications skills (verbal and written) within all levels of the organization
- Prior experience managing large projects and/or programs
- Manages the intake of customer requests against resource/skillset availability
How to write Retail Program Manager Resume
Retail Program Manager role is responsible for travel, retail, integration, database, security, architecture, manufacturing, design, digital, organization.
To write great resume for retail program manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Retail Program Manager Resume
The section contact information is important in your retail program manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Retail Program Manager Resume
The section work experience is an essential part of your retail program manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous retail program manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular retail program manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Retail Program Manager resume experience can include:
- Validate and seek to advance the best SC project setup leading into alignment calls
- Experience leading cross functional teams across various business units and functional disciplines
- Strong working knowledge of the Institutional business with subject matter expertise in core business processes, systems, and products
- Experience in visual merchandising and store retail environment required
- Experience handling medium to large scale, high visibility projects with large budgets or large sales impact
- Experience in navigating a highly matrixed organization
Education on a Retail Program Manager Resume
Make sure to make education a priority on your retail program manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your retail program manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Retail Program Manager Resume
When listing skills on your retail program manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical retail program manager skills:
- Excellent working knowledge of business matters, finance, planning, forecasting in order to manage program and business issues
- Experience in a project management, (retail)marketing and/or marketing operations role
- Experience analyzing data to inform business strategies and decision-making
- Collaborative Planning, Forecasting and Replenishment (CPFR) management experience
- Experience in coaching and mentoring peers
- Experience working with internal and external teams to develop and negotiate project scopes and budgets
List of Typical Skills For a Retail Program Manager Resume
1
Skills For Senior IT Retail Program Manager Resume
- Experience in driving budget management with external vendors
- Clear understanding of customer requirement and experience
- Experience managing programs and projects with cross LOB stakeholders
- Demonstrated excellence in leadership, change management, project management, negotiation, meeting facilitation, and communication
- Experience managing teams responsible for delivery of interior renovation / refurbishment of occupied retail space projects
- Retail and/or e-commerce experience in the areas of supply chain, planning and operations
- Comfortable with communicating and making decisions using sound logic and judgment, with imperfect data
- Proficient in building account and associate facing brand communication tools
2
Skills For Manager Program Management Retail Resume
- In-depth understanding of aligning business strategy through execution
- Proactively manage current and future program needs by collaborating with members of retail channel execution and strategy teams
- Well versed in executing a portfolio of campaigns across multiple platforms
- Comfortable with communicating with a variety of levels of the organization, inside and outside of Global Ops, and with teams in various regions of the world
- Certification or understanding of process improvement methodologies such as Six Sigma, PMP, CPM, PgMP, etc
- Knowledge of manufacturing and logistics principles
- Drive, organize and manage REC SC call to ensure that material is ready for territory alignment call. Align and collaborate with Manager’s regarding same
- Oversee the PM checklist aligning dates and deliverables
- Establishes project level Steering Committee Meetings and reports to Sr. Management on the project’s progress, issues, risks and recent decisions
3
Skills For Retail Construction Program Manager Resume
- Successfully communicate with vendors, client’s and team members
- Works cross-functionally with business partners, Information Technology partners, suppliers and other teams to ensure successful execution of the program/projects portfolio
- Ensures projects within the program or portfolio comply with established company standards
- Facilitate regular meetings that engage cross LOB stakeholders to execute program activities
- Maintain (and develop as needed) critical program artifacts, RACI, playbooks, toolkits, deployment/inventory trackers, status reports, and templates to enable successful execution
- Leverage project management concepts and methodology to effectively execute strategic decisions to improve SunTrust’s network (i.e. developing program schedules, managing critical path activities, drive integration of activities with LOB partners, managing/mitigating risks and issues, etc.)
- Assess current state of program(s), develop future state based on leadership guidance and Omni-channel strategic vision, and drive execution activities to help fill the gaps between current and future state
- Provide thought leadership across key programs to drive continuous improvements across SunTrust’s network while building repeatable and sustainable processes
- Partner with Omni-Channel Analytics and strategy teams to drive data-driven decision making of how program activities are executed
4
Skills For Retail Promotions Marketing Program Manager Resume
- Lead collaboration with business partners (CREW, Operations, Compliance, Finance, Geography and Area Leadership, Marketing, Teammate Enablement, etc.) to achieve program goals
- Advanced Excel and database skillset
- Strategic thinker with demonstrated ability to ‘connect’ dots and identify opportunities for process improvement and alignment
- Professional experience in a fast paced environment corporate environment in supply chain and Project Management
- Related experience in program management
- Experience Microsoft Office Suite (Excel, PowerPoint, Project, Word, and Visio)
- Understanding of the organization and local markets and customer’s ongoing needs
5
Skills For Retail Opersations Program Manager Resume
- Great program management abilities
- Positive team player with a solution oriented spirit
- Able to balance strategic vision with tactical execution
- Proficiency in Word, Excel, PowerPoint, and Share Point
- General office environment. The work area is adequately lighted, heated, and ventilated
6
Skills For Retail Preservation Program Manager Resume
- Goal oriented, operationally disciplined and initiative driven focused on continuous improvement
- Drive LEED implementation per project
- Provide product management for the retail design and construction database
- Identify and engage the appropriate resources
- Manage relationships with senior Retail leadership to ensure their needs and considerations are taken into account with regard to the execution of projects
- Clarify scope and understand cross work stream and cross department dependencies
- Interface with business owners to understand their needs and secure appropriate project buy-in/sign-off throughout project life cycle
7
Skills For Retail Brand Program Manager Resume
- Liaison with key business partners in Technology, Product, Marketing, Communications, Training, Investor Services and Operations to ensure quality and timely execution of their respective work streams and projects
- Build and maintain close working relationships with internal and external business partners
- Manage project issues and risks
- Knowledge of core retail brokerage channels, most importantly call center and branch operations
- Knowledge of internet and web infrastructure and capabilities
- Entry level of knowledge of Agile scrum methodology
- Proficient with Excel, PowerPoint, Visio and MS Project
Related to Retail Program Manager Resume Samples
Retail General Manager Resume Sample
Work Experience
• Retail experience in the Store Manager or General Manager role in a big box store
• Retail Experience in the Store Manager or General Manager role in a big box store - 3 to 5 years. Retail Experience at a Senior or Assistant Manager level in a Cabela’s store or another big box store - 2 to 4 years
...
Professional Skills
• Strong technical skills and working knowle...
• Demonstrated experience with daily plannin...
• Demonstrated experience with a high volume...
Retail Manager Resume Sample
Work Experience
• Advanced retail management knowledge including operational, front end, back end and sales supervisory experience
• Knowledge of company products both technically and as it applies to customers specific needs (Required)
• Skill in operating personal computer and vaious softwar...
Professional Skills
• Demonstrated oral and written English comm...
• Strong experience in training, coaching an...
• Strong attention to detail, analytical and...
Retail Product Manager Resume Sample
Work Experience
• Maintain up-to-date knowledge on BMC issues, trends and long-term implications for EY’s GTM approach
• Execute Advisory sector plans (including proposed budget) with that integrate a mix of marketing channels including client events, associations and sponsorships, thought leadership, social and dig...
Professional Skills
• Strong analytic skills and experience rese...
• Strong presentation skills (powering and v...
• Negotiation and conflict management skills...
Senior Retail Resume Sample
Work Experience
• Follow regional strategy to develop Retail thematic campaign idea and consumer experience flow
• Work with agency and regional creative team, PDC to develop assets
• Manage PO, shopping cart, code creation, IMW bulletin and collaterals process
• Validat...
Professional Skills
• Also required is excellent presentation ca...
• Strong executional skills - with ability t...
• Proven experience in building strong worki...
Assistant Retail Resume Sample
Work Experience
• Experience in an Administrative Assistant role
• Step outside of your comfort zone and area of knowledge to learn new things
• Excellent oral and written communication skills; analytical and problem-solving skills including idea generation and problem resolution
•...
Professional Skills
• Previous experience of working in a busy o...
• Excellent follow-up, organizational skills...
• Strong Microsoft Office Suite application ...
Boutique Resume Sample
Work Experience
• Consult and communicate staff issues to Human Resources (i.e. Worker’s Compensation, potential leaves of absence, poor performance, employee relations issues)
• Represents francesca’s® core values, emphasizing a positive work environment that is fun and unique
• Drives busine...
Professional Skills
• Use their on-trend style to promote themse...
• Has a strong understanding of current and ...
• Skilled at diagnosing client spend and ide...