Resource Management Resume Sample
Leonor Lakin
2847 Sauer Mountains,
Philadelphia,
PA
+1 (555) 213 0928
Work Experience
Manager, Resource Management
05/2018
-
PRESENT
Dallas, TX
- This is to be coupled with the ability to effectively manage multiple program management specialists who are working on projects and programs of varying complexity in a sophisticated matrix management organization. To be effective, a thorough knowledge of the Bank’s formal and informal organization structure is imperative
- Provides analysis around key metrics such as availability, utilization, and open seat status and identifies issues and trends
- Anticipates potential staffing conflicts and proactively manages conflicts by surfacing creative alternatives that maximize utilization while minimizing bench, but are also opportunistic for staff development
- Actively manages bench and works with Partners, Managing Directors, and Project Managers to identify possible opportunities for bench resources as well as college hires and interns. Also, serves as primary point of contact for unassigned staff within area
- Meets regularly with client facing professionals to ensure he/she understands their professional interests, career development plans, and preferences as well as to set expectations with his/her staff re: project and skill demand and possible opportunities
- Acquires and maintains deep knowledge of skills of staff within area as well as skills needed for projects in area
- Helps to integrate new hires into project teams
Resource Management
08/2011
-
12/2017
Dallas, TX
- Engage with the Development organization’s senior leaders and Project Managers to understand and plan for the resourcing demands of the Investment pipeline
- Collaborates with the senior management team on the development and execution of the corporate strategy, developing and implementing short-term and long-range goals and objectives
- As part of this team, assists in achieving overall net income and profitability goals
- Partners with lead finance/operations director to develop the Annual Strategic Planning Process and oversees implementation of key initiatives
- In partnership with key staff support disciplines (HR, Finance, Recruiting, Legal, Office Services, Resource Management) develops staffing and resourcing initiatives
- Monitors and evaluates the overall staffing structure to ensure Razorfish is positioned to meet deliverables for existing clients, accommodate new business opportunities and adjust to changing industry needs/trends
- Provides operational insights and direction to executive team members to ensure that disciplines are partnering effectively and utilizing shared resources
- Own Process improvement/Employee Experience/Engagement/On-boarding projects for enhanced VOE (with CoE Leaders)
- Drive Employee Mobility across teams, in Citi India and Citi franchise for movement ready employees by reporting and partnering with leadership
Working Student for Resource Management
01/2009
-
03/2011
Dallas, TX
- Maintains a steady pulse on shortages and surpluses in area
- Collaboratively engages other Resource Managers within Public Sector and across the firm to encourage resource sharing across regions, groups, etc
- Identifies needs that cannot be fulfilled by upcoming supply and works closely with Recruiting to ensure open requisitions are created and fulfilled
- Participate in components of performance management process with HR to help ensure consistent understanding of development needs of employees
- Responsible for data management of area and works closely with staff to ensure skill profiles are current, ProStaff data entry/forecasting is timely and accurate, and Costpoint data entry is timely
- Participates in Monthly Forecasting Process for area to ensure staffing needs, utilization potential, and shortages and surpluses are proactively identified
- Engage with the Development organizations’ senior management teams, individual resources and project managers to optimize overall resource utilization against the Investment Portfolio
Education
Herguan University
2004 - 2008
Bachelor's Degree in Business Administration
Professional Skills
- Excellent excel skills, scenario modelling experience, what-if analysis, trend analysis and ideally experience in using global workforce resource tools
- High level of relationship management skills and facilitation skills
- Proven leadership and problem solving skills with attention to detail
- Strong analysis skills, using data from multiple sources to drive business decisions
- Good leadership skills with a strong capability to drive, motivate and negotiate
- Excellent experience in Resource Management including process, methods and tools
- Provide timely, accurate information to management to ensure optimal skills-based workforce planning decisions can be made
How to write Resource Management Resume
Resource Management role is responsible for business, excel, technology, leadership, analysis, organization, reporting, training, automation, negotiation.
To write great resume for resource management job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Resource Management Resume
The section contact information is important in your resource management resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Resource Management Resume
The section work experience is an essential part of your resource management resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous resource management responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular resource management position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Resource Management resume experience can include:
- Strong verbal and written communication skills, negotiation skills, customer service and interpersonal skills
- Social, negotiation and argumentation skills as well as high negotiation skills
- Excellent analytical skills with the ability to collect data, establish facts and draw valid conclusions
- Excellent Negotiation Skills for Cost effectiveness
- Strong business acumen and problem-solving skills with the ability to influence internal and potentially external stakeholders
- Strong organizational skills with the ability to manage competing demands
Education on a Resource Management Resume
Make sure to make education a priority on your resource management resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your resource management experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Resource Management Resume
When listing skills on your resource management resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical resource management skills:
- Good listening and problem-solving skills
- Demonstrates effectiveness in resolving complex issues independently, and exercises sound judgment in escalating to leaders appropriately
- Proven ability to negotiate, influence and problem solve. Strong portfolio and resource planning acumen; analytical and strategic problem-solving capabilities
- Work effectively under pressure, and flexible to a changing environment
- Proven experience influencing technology and project leaders to achieve objectives
- Excel, Powerpoint, Excel Microsoft Word (Intermediate skills favourable)
List of Typical Experience For a Resource Management Resume
1
Experience For Manager, Resource Management Resume
- Leverage automation and new reporting platforms to provide visualizations and to promote transparency in resource skills and scheduling
- Manage production team members and resources to ensure required skills and training are acquired and retained contributing to production team success
- Basic electrical and/or mechanical skills
- Experience of related work experience
- Communication Skills: Ability to communicate complex business information and analyses to a variety of audiences in both verbal and written format
- Maintain an ongoing inventory of skills within the bench of IT professionals, and ensure that our delivery teams stay ahead of changing technology requirements
- Min years of experience: 5 years’ experience at least
- Financial acumen and analysis skills
- Managing requisitions and demand prioritization thereby the steady flow of requisitions to support the hiring engine by obtaining timely approvals per plan
2
Experience For Director, Resource Management Resume
- Maintaining the Employee strength at optimum level within budget for strongly supporting the upcoming business
- Cataloging and maintaining information on delivery resource area of practice/skill-set
- Consulting leadership experience as a Program Manager, Account Manager, or similar
- Operations-related experience in a Solution Integration / Consulting environment, especially in areas of resource and demand planning
- Experience successfully defining and implementing resource and portfolio management strategies
- Resource deployment planning for effective utilization of resources
- Strong understanding of Web, Mobile, and Back-End technologies, platforms, and tools (actual code development is not a requirement)
- Excellent judgment, professionalism and discretion in dealing with confidential matters
3
Experience For Resource Management Lead Resume
- Working experience in services business
- Good understanding of Competence Management and Competence Development
- Excellent understanding of Ericsson Delivery model & structure
- Good understanding of relevant Service portfolio
- Good thought leadership and commercial understanding to identify & implement short and long term strategies
- Experience in business or financial analysis or project/program management with planning and capacity analysis requirements
4
Experience For Head of Resource Management Resume
- Experience with resource and financial modeling
- Extensive hands-on experience with Project Management
- Strong proficiency with Microsoft Office tools, especially Microsoft Word and Excel
- MS Access experience is an asset
- Analyze year over year data trends and help consolidate data for recommendations
- Min years of experience: 2 years
- Domain experience: Program Management
- Intermediate – Advanced level Microsoft Excel experience (vlookups, pivot tables)
- Face-to-face customer contact to create and develop a good business relationship with existing and inactive customers and retain and build additional revenues
5
Experience For Senior Mgr, Resource Management Resume
- Work with management and Talent Acquisition team on hiring pipeline and priority based on upcoming projects or strategic direction of the business
- Provide forecast on staffing and skill-set information to management
- Strong knowledge of consulting and software business management with a P&L focus
- Possess strong operational acumen
- Min years of experience: 3-6 Years
- Experience with PlanView Enterprise for project and capacity management required
6
Experience For Gdm-manager, Resource Management Organization Resume
- Controlling the hiring to meet the quarterly numbers avoiding any excess/deficit
- Coordinating formal and informal training
- Managing leadership expectations and needs including complex and ambiguous situations
- Controlling the resource inflow 'vis-à-vis' the bench status
- Managing the Resource demand for entire Unit and monitor and report Demand and Supply of resource
- Ensuring key metrics (e.g., deliverables, financials, duration, benefits) are tracked and reported as appropriate
7
Experience For Services Resource Management Resume
- Communicating best practices and feedback to teams, governance committees, senior leadership, and the larger project management community
- Ensuring key metrics (e.g., deliverables, financials,
- Contributing to the certification programme of the CM community and other development solutions
- Understanding of professional services environment with a depth of knowledge in resource management and career development
- Partners with Recruiting in setting headcount targets and evaluating hiring needs for the region
- Teams closely with HR in surfacing and managing performance issues and managing headcount levels
- Be a trusted adviser regarding forecasting resourcing needs and availability for larger projects
8
Experience For Senior Manager, Resource Management Resume
- Oversee production scheduling and planning to ensure on time delivery while minimizing operational expenses
- Develop comprehensive training program to meet long term production objectives, including equipment, product, process, and employee improvement training
- Upporting high performing teams in a planning and analysis capacity
- Plan for the Hiring numbers from Campus and partners with Onboarding team, HR team and L&D team to make them business ready for deployment in a month
- Manage the monitoring and forecasting of key RMO metrics such as Resource approvals and gap in fulfillment of the same monthly
- Attrition forecasting and backfill planning
9
Experience For Resource Management Requirement Lead-cleared Resume
- Optimize processes for project staffing by reducing time needed to identify resource requirements in partnership with relevant teams
- Metrics reporting for hiring
- Campus hiring coordination in partnership with Business and Campus team and HR, lead the campus hiring efforts with Premier Campuses
- Support the practice's fiscal planning activities with planning and analysis
- Negotiate with client-serving teams to re-allocate individuals, in order to meet the FSO Tax staffing needs
- Extensive understanding of Budget Planning processes and documentation
- Support fiscal planning activities with planning and analysis
10
Experience For Resource Management Senior Manager Resume
- Negotiate with client-serving teams to re-allocate individuals, in order to meet the FSO's staffing needs
- Assist with furthering MFS best practices, including help with the management of project artifacts, metrics, status reports across MFS initiatives
- Utilizes, maintains and leverages scheduling system as required to maximize flow of information and support leadership in decision making
- Assists in fostering and executing a workforce management strategy that is driven by and compliments organizational strategy
- Work with existing stakeholders to develop a customized resource management process and select tooling
List of Typical Skills For a Resource Management Resume
1
Skills For Manager, Resource Management Resume
- Demonstrated experience in enhancing productivity and optimizing a workforce
- Excel - Intermediate - Advanced skills required
- Demonstrated ability of strong knowledge of business’ deployment strategy and key RM considerations
- Extensive experience in MS office Suite – eg . MIS Reporting, Preparing Presentations etc
- Work in fast paced environment and manage conflicting priorities and changing landscape
- A solid understanding of the firm’s business and operations as well as a basic understanding of finance
- Experience managing multi-channel sourcing models
2
Skills For Director, Resource Management Resume
- Experience leading projects or programs requiring the integration of technology and business solutions
- Demonstrated success managing a reporting and analysis function
- Extensive work experience in Resource Management/ Staffing/Bench Management
- Demonstrate an advanced understanding of the business, markets, and service offerings within assigned FSS and across Deloitte
- Experience with distance management and managing blue collar staff is a distinct advantage
- Experience implementing large, complex programs in a corporate environment
3
Skills For Resource Management Lead Resume
- Proven ability to lead and deliver results working with direct and virtual, cross-functional teams
- Experience within the wind industry is an advantage
- Good humour and ability to withstand stress and confidential information
- Masters in a subject of Human Resources or equivalent area qualification from Premier Institute or a track record of performance that demonstrates this ability
- Demonstrated ability to actively develop and mentor other US & USI RM team members
- Proven ability to lead and develop remote staff as well as the ability to work with resources locally and remotely via phone and WebEx
4
Skills For Head of Resource Management Resume
- Anticipating and managing dependencies affected by ongoing changes across programs
- Analyzing and identifying trigger events
- Recommending ways to mitigate future risks and influencing senior leadership to take action on these recommendations
- Working knowledge of Aspect eWFM and call center operations systems
- Understanding of utilization and productivity in a variety of clinical set
- Accountable for resourcing, scheduling efficiency and global reporting
- Accountability for the global resourcing against all new and existing client implementations
- Use ‘Resource Optimization Framework’ to drive optimal resourcing decisions, Mentor/coach direct reports and extended teams on use of the same
5
Skills For Senior Mgr, Resource Management Resume
- Partner with commercial teams, use the AOP budgeting process to build the annual resource requirement (annual and iterative)
- Properly balance capacity delivery with training conformance and other non-productive time initiatives
- Utilize the resource management tool by running reports to check for Free hours/capacity of potential team members
- Estimated travel is once in six months for 1-2 business days
- Vice President of Service Delivery Operations (SDO)
- Service Delivery Operations Leadership Team
6
Skills For Gdm-manager, Resource Management Organization Resume
- Key Business Stakeholders As Needed
- Overall an energetic and enthusiastic individual
- Familiarity with CACI RTS
- In-depth knowledge and expertise of the assigned practice area and related business
- In-depth knowledge of financial services industry and related practice specialty
- Highly motivated, confident and solutions focused
7
Skills For Services Resource Management Resume
- Able to interpret and understand metrics and financial information such as utilisation, Income
- Mentor and counsel junior staff
- Due to export control regulations, this specific position requires US citizenship
- Able to work independently and collaborate with other departments and sites
- Experience working on project(s) involving the implementation of project life cycle methodologies (e.g., SDLC, process management, organizational change, operations management)
- Relevant experience with a strong project and financial management background
- Analyze deployment data, identify key indicators & trends, and make recommendations to business
- Resolve complex processes or service issues with the business
- Engage business in constructive discussions on best way to add value and meet business needs
8
Skills For Senior Manager, Resource Management Resume
- Act as leverage point to RMSM or FSS RM Leader
- Strong communication, organization and time management skills. Ability to communicate effectively across all levels of an organization, including CXO level. Excellent inter-personal, written and verbal communication skills
- The leadership skills needed to ensure staff to deliver both their personal and their departmental objectives
- Line management skills to recruit, retain, motivate, review, appraise, direct and train their staff
- Advanced financial management, business analysis, communication and social skills
- Strong MS Office skill with strength in Excel & PowerPoint
9
Skills For Resource Management Requirement Lead-cleared Resume
- Exceptionally organized, strong attention to detail and ability to multi-task projects, priorities, schedules and deliverables
- Nuanced written and oral communication skills, such as the ability to direct with a light touch
- Proven success in a fast-paced, results and deadline driven environment
- Related resource management experience at a technology company
- Project experience and knowledge of project management methodology
10
Skills For Resource Management Senior Manager Resume
- Lead and facilitate discussion groups
- Work cross-functionally within a large, matrixed organization as well as the ability to work independently with minimal supervision to manage and resolve issues and exercise good judgment in escalating issues to management and leadership level when needed
- Application of Microsoft Office Suite, especially Excel, Word, Outlook and PowerPoint
- The ability to interpret the organization’s vision and corporate objectives into a context that provides direction for their department
- Interact with Vice President and Director level leaders across the organization
- Understand and value different customer needs and provide tailored services where necessary; demonstrated customer service mentality and focus to successfully manage a customer-facing role
- Demonstrated ability to effectively analyze and interpret relevant business and resource information and data to support decision-making processes with experience in budget management, resource management and resource modeling
- Strong team player with the ability to engage functional experts across Worldwide Safety & Regulatory and Global Product Development business functions
List of Typical Responsibilities For a Resource Management Resume
1
Responsibilities For Manager, Resource Management Resume
- Work effectively across multi-disciplinary teams and handle large complex projects
- Strategic thinker with proven drive, initiative and creativity
- Evaluate the organization’s current and desired capabilities to ensure effective delivery of overall business strategy and objectives
- Proven ability to meet strategic objectives, drive execution and achieve business results
- Strong analytical ability to match candidates with role requirements
- Prioritize staffing decisions based on engagement risk, specialization requirements, timing constraints and geography considerations
- Review and monitor monthly reports, including but not limited to: utilization reporting, pipeline, solution specific reporting, backlog
2
Responsibilities For Director, Resource Management Resume
- Analyzes, interprets and reports relevant workload and resource information to leaders in support of resource planning and decision making
- Work with country delivery manager in optimising utilisation: resource planning, availability identification and delivery restriction
- Participate in the delivery requirement budgeting and forecasting process (annually, quarterly, monthly, weekly)
- Monitor, track and managed day-to-day project activities and resourcing, ensuring suitable and sufficient resources across all projects
- Identify shadowing and mentoring opportunities for staff
- Manage capital equipment requirements to meet company goals including new technology exploration, equipment capability evaluations, costing, and acquisition
3
Responsibilities For Resource Management Lead Resume
- Work with supply chain to resolve production issues impacting material forecasting and availability
- Participate in setting operational budgets and controlling operational expenses
- Collaborate with Resource Managers to identify new requirements and take the initiative of identifying resources to fill the requirements
- Utilize and own existing relevant tools to improve accuracy of forecasts
- Resource Tracker Data Integrity and Updation ownership, including req. management
- Internal Mobility Management (including IJP management)
- Share resources and leading practices for an office or a cluster within FSO Tax practice
- In Budget Planning and Management
- Provide continuous communication and direction to employees regarding the Bank’s and IT’s strategy, objectives and culture
4
Responsibilities For Head of Resource Management Resume
- Keep finger on the pulse of what is going on in each department and forecast for future needs
- Analytical and self-directed in challenging the organization to address opportunities to deliver results
- Knowledge of principles and procedures for personnel recruitment, selection and training
- Basic knowledge of legal policies and procedures related to hiring practices and other work related activities
- Help to coordinate data gathering and data updates (if necessary) across teams
5
Responsibilities For Senior Mgr, Resource Management Resume
- Define and coordinate creation of new reports (if necessary) or enhancements to existing reports (with help from the GIT team)
- Contributes to continuously improving the resource management capabilities for organization through the delivery of robust business tools, processes and data
- Partners with subject matter experts in functional lines and RAPID Modeling Support team to support
- Provide accurate and timely reports and information to management, and assisting management with the analysis of such reports when necessary
- Awareness and appropriate discretion when dealing with sensitive or confidential material
- Work with management to understand near-term and strategic resourcing demands
6
Responsibilities For Gdm-manager, Resource Management Organization Resume
- Identify opportunities to optimize resourcing, drive process changes, and implement resource management best practices regionally
- Guide production supervisor in establishing human capital requirements and evaluation
- Ensure standard operating procedures are established, maintained, and followed
- Create, maintain, and ensure integrity of engineering drawings, bills of materials, and other production instructions
- Knowledge of engineering and technology principles and practices
- Work closely with Domain Area Business Operations lead while reporting to BDGS SDU India RM Head to drive the Demand and Resource Fulfillment functions
- Promote employee volunteer involvement in our CSR and EE activities
- Own the Headcount Budget and plan for the site and Monitor and update the same at regular cadence
7
Responsibilities For Services Resource Management Resume
- Drive accuracy and integrity of data in the same
- Liaise between HR, Recruitment and ADL team for the resource availability
- Referral process metrics in partnernship with Recruitment team
- Hands-on documentation and communication of Roadmaps and Organizational plans to non-technology personnel
- Extensive knowledge of Project Management Methodologies & Tools/Platforms
- Prior general resource management (traffic management) experience or complementary experience, with a concentration on marketing, communications, and/or consulting fields
- Proficiency in Microsoft Office applications, with expertise in Microsoft Excel
- Work with all levels of the organization and create consensus
- Familiarity with project management, delivery and Program Management Office environments
8
Responsibilities For Senior Manager, Resource Management Resume
- Help with analysis and documentation of current state and future state workflows for key processes such as General Maintenance
- Create graphs, charts and materials to support improvement efforts
- Based on analysis, identify problem areas and recommend solutions for consideration
- Provide administrative support for data updates, presentations, and other ad-hoc activities
- Being in charge of change and communication management, contributing to the preparation of events for the CM community (CM day, annual conference, CM awards, etc.)
- Maintains open communication with all levels to promote a culture of career development and mentoring
9
Responsibilities For Resource Management Requirement Lead-cleared Resume
- Review actual and projected utilization, anticipate availability and work to minimize unassigned time
- Collaborates with Finance on charge hour budgets, capacity and demand information, and engagement economics
- Communicates and collaborates with other regions and business units to share staff resources and determine best practices
- Propose assigned practitioners with current or near-term availability to project assignments that align with their skills, professional goals, and/or staffing preferences while meeting the needs of the business
- Support resource management teammates in filling their open resource requests and escalated needs by proposing candidates and responding to requests for information promptly
10
Responsibilities For Resource Management Senior Manager Resume
- Escalate sensitive or high-risk staffing situations to RMM and/or business leadership, as appropriate
- Offers creative solutions for process improvement in support of CTS and RM mission and vision
- Serves as champion for CTS and RM culture
- Serves as a counselor to one or more Resource Management seniors or leads
- Serves as a leader or key/primary contributor to RM initiatives within local practice, FSS, or cross-FSS
Related to Resource Management Resume Samples
Management Intern Resume Sample
Work Experience
• Contribute to the advancement and maintenance of the asset management content of UN WOMEN’s intranet and data content and dissemination to stakeholders
• Run reports and synthesize data on a daily basis for a variety of constituents including CPDS internal staff/core units, ASU staff and faculty, e...
Professional Skills
• Strong written and oral communication skil...
• Using organizational skills; attention to ...
• Strong collaboration / communication, incl...
Resource Management Specialist Resume Sample
Work Experience
• Demonstrated strong analytical skills and attention to detail
• Collaborate with other Resource Managers on the team to cross staff within competencies and other Operating Areas
• Optimize utilization across the Tax Practice population by making staffing decisions in support ...
Professional Skills
• Combine expertise in energy and water oper...
• Leverage metering, monitoring, benchmarkin...
• Create client presentations, lead meetings...
Utilization Management Resume Sample
Work Experience
• Executes periodic competitor utilization management program comparison and analysis to ensure WellCare’s utilization management program maintains competitive edge
• Oversees outside medical services based on Health Plan benefit guidelines and medical necessity
• Assists in de...
Professional Skills
• Attention to detail, strong analytical ski...
• Excellent verbal and written communication...
• Computer skills including word processing,...
Servicing Manager Resume Sample
Work Experience
• Experience in the asset management industry
• Good product knowledge in multi-asset class
• Mature, strong communication skills and detailed-oriented
• Leading a team to ensure the timeliness and accuracy of Corporate Action and Dividend Payments to Cit...
Professional Skills
• Proven Leadership and Employee Management ...
• Proven Leadership and Employee Management ...
• Strong focus on Client service/experience ...
Manager, Enterprise Resume Sample
Work Experience
• Thorough knowledge of the bank’s PMO methodologies and project lifecycle stages
• Three to five years’ experience in leading the Implementation, enhancements, and support of Concur in a large scale enterprise-wide regulated environment. This includes
• Development of business...
Professional Skills
• Proven leadership skills with the manageri...
• Strong communication and interpersonal ski...
• Communicate effectively and presentation s...
Mgr Capture Management Resume Sample
Work Experience
• Lead/Support Raytheon’s business proposal activities
• Leadership experience as an international capture/BD Lead for pursuits with experience in successful business captures in the airborne ISR market
• Direct experience in successfully working with systems controlled under t...
Professional Skills
• Experience with customer focused marketing...
• Demonstrated experience leading capture ac...
• Strategic planning and demonstrated relate...