Records Supervisor Resume Sample
Mary Russel
93473 Romaine Radial,
San Francisco,
CA
+1 (555) 389 4134
Work Experience
Associate Records Supervisor
10/2017
-
PRESENT
Houston, TX
- Provide guidance to attorneys, paralegals and administrative staff on compliance with the firm’s retention and destruction guidelines, electronic recordkeeping, closing binders library, incoming and outgoing client file transfers, attorney departures, and other procedures as required
- Supervising, coaching and providing counsel to associate, coordinating staffing of contractors with approved Vendor
- Establishing Key Performance Indicators and ensuring service levels are maintained
- Working directly with Managers to achieve all operation goals and objectives
- Utilizing imaging hardware and software, Tesseract application and other HR /desktop tools
- Leading team meetings and ensuring that all team members are adequately informed of policy and procedural changes
- Auditing all product related information and systems for compliance to Federal regulations, Abbott Corporate and Ross Divisional Policies and procedures
- Managing the corrective and preventive action systems, to assure identification and reduction of recurring quality issues regarding batch non-conformances
- Maintaining and guiding the activities of the Material Review Board
Records Supervisor
07/2013
-
04/2017
Chicago, IL
- Tracking and maintaining all Plant and Division Quality goals
- Supporting the FDA, Corporate Compliance, Plant Sanitation and Housekeeping audits
- Maintaining and updating budgetary plans
- Development of nonexempt employees
- Developing/upholding a team environment and team related activities
- Guide the activities of the Aircraft Records group to ensure proper compliance with appropriate regulations and the Frontier Airlines GMM (General Maintenance Manual)
- Ensure that the airworthiness of Frontier Airlines’ fleet is not compromised in regard to time-controlled items that are directed by the TCI (Time Control Index) and the MPD (Maintenance Planning Document)
- Monitor the use and accuracy of the Rotable Time Controlled system for aircraft maintenance
Batch Records Supervisor
12/2008
-
01/2013
Dallas, TX
- Track AD’s (Airworthiness Directive) on all Frontier Airlines’ aircraft in the approved maintenance records database for proper specification limits and to ensure that the AD is not overflown
- Update all required manuals that directly affect the department
- Maintain the accuracy of all hard copy and electronic aircraft records as directed by regulation
- Coordinate the use of aircraft maintenance records information by other departments and provide reports as required
- Examine and resolve errors in maintenance documentation that are related to the Rotable Time Controlled system and AD’s
- Supervise the auditing of all EO (Engineering Order), AD, FCS (Fleet Campaign Directive), EA (Engineering Authorization) and TDI (Time Deferred Item) compliance records for Frontier Airlines’ fleet
- Conduct an ongoing internal review of all aircraft records
Education
Duke University
2003 - 2008
Bachelor's Degree in Four Years College
Professional Skills
- Excellent customer service and organizational skills; ability to multi-task
- Lead, manage, direct and motivate staff and possess the skills to delegate and supervise subordinates
- Five (5) years of experience maintaining or processing offender records in an adult correctional agency.
- Five (5) years of experience maintaining and processing offender records
- Prioritize workload under aggressive timelines while managing multiple projects and adapt to a changing business environment
- Experience working with document manipulation software, such as Adobe or eCopy
- Progressive experience in a law enforcement records environment
How to write Records Supervisor Resume
Records Supervisor role is responsible for software, administration, training, integration, gis, database, auditing, printing, shipping, manufacturing.
To write great resume for records supervisor job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Records Supervisor Resume
The section contact information is important in your records supervisor resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Records Supervisor Resume
The section work experience is an essential part of your records supervisor resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous records supervisor responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular records supervisor position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Records Supervisor resume experience can include:
- PC skills are required in Microsoft Outlook (email) and software programs pertaining to Records Administration
- Providing excellent customer service to all levels within a client environment
- Five (5) years of experience maintaining or processing offender records in an adult correctional agency. ( See Note 1 and 2)
- RIM and/or IG experience, preferably in the legal vertical and working with large, multi-office firms
- Experience with time computation and utilizing AIMS
- Review all end-of-month reports prior to distribution to required departments or agencies
Education on a Records Supervisor Resume
Make sure to make education a priority on your records supervisor resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your records supervisor experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Records Supervisor Resume
When listing skills on your records supervisor resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical records supervisor skills:
- Possess excellent interpersonal, organizational, analytical, oral and written communication skills.
- Strong communication skills needed to interact with staff and students
- Effectively communicate with co-workers, the public, and criminal justice agencies
- Manages performance (evaluations, corrective action, feedback, coaching, development, etc) efficiently and effectively
- Experience developing, planning and implementing RIM Programs (electronic & paper), including records retention
- Two (2) years of experience supervising staff and overseeing daily office operations
List of Typical Experience For a Records Supervisor Resume
1
Experience For Correctional Records Supervisor Resume
- Assures financial performance goals are met (such as managing expenses, cost of Raw Material and Finished Goods on Hold)
- Experience working with Microsoft Office (Excel, Word, Outlook)
- Supporting the FDA, Corporate Compliance and Plant Sanitation and Housekeeping audits
- Working knowledge of common Document Management System programs (iManage/FileSite, eDocs, WorldDocs, NetDocs, etc.)
- Gathering, sorting, preparing and filing loose documents
- Retrieving files from and sending files to offsite storage vendor
- Assisting and collaborating with Records Supervisor in general administrative tasks
- Retrieving files in association with requests for circulation
- Transferring files permanently outside of the firm
2
Experience For Batch Records Supervisor Resume
- Escalating issues to Records Supervisor as appropriate
- Primarily responsible for revising and updating all of the mainline switching diagrams for the company’s Regional Control Centers
- Willingness to get up-to-speed with the client’s wing-to-wing process of Records Management
- Creation of new files using the client’s RM software and following established procedures
- Write and implement standard operating procedures (SOPs)
- Ensure consistent communication and problem solving for all offices
- Implement tools to measure metrics and monitor the ongoing development of the firm’s records management program
- Position is in an office setting
- Knowledge of DOL and ResCare record keeping requirements are essential
3
Experience For Msla-medical Records Supervisor Resume
- Establish and maintain a sign-out system for tracking medical records
- Review record for completeness before filing
- Establish and maintain a system for completing records
- Flexibility to travel to other Covington offices for team visits, as well as training/guidance
- Serve as primary point of contact for incoming requests to the department across all applicable service lines
- Ensure all tasks are captured and recorded in the Records Task Tracking system (RTT)
- Provide level two escalation point for issue troubleshooting
- Ensure the contents of offender records and legal, accurate, and maintained in a secure setting
- Acquire airworthiness documentation of parts and inspections for newly-acquired aircraft
4
Experience For Medical Records Supervisor Resume
- Research and resolve component serialization problems, as they impact aircraft maintenance records, through coordination with Engineering and the Purchasing departments
- Assist the HIM assistant as required
- Ensure established policies and procedures for the medical records section are followed by all personnel
- Assist in establishing procedures to ensure that charts/records are not taken from the section except as authorized. Periodically check such records to assure this policy is being followed
- Assist the medical records clerk in maintaining a record of authorized information taken from charts/records (i.e., type information, name of recipient, date, department, etc.)
- Abstract information from records as authorized/required for insurance companies, Medicare, etc
5
Experience For Associate Records Supervisor Resume
- Ensure that registries are properly maintained for admission and discharge of residents
- Prepare medical records for court trials as required
- Assume the authority, responsibility, and accountability of the medical records
- Assist in the development and implementation of our written medical records policies and procedures
- Provide written, dated, and signed reports to the administrator of each consultation visit
- Obtain and maintain a suitable professional liability and malpractice insurance policy
- Serve on various committees of the facility as appointed by the administrator
6
Experience For Msla Medical Records Supervisor Resume
- Develop and maintain a good working rapport with inter-department personnel, as well as other departments within the facility to assure that medical records can be properly maintained and problem areas can be identified and corrected
- Assist in the orientation program for all personnel in accordance with our policies and procedures
- Attend and participate in workshops, seminars, etc., as necessary
- Ensure supplies have been replenished in work areas as necessary
- Ensure that MDSs are on file for hazardous chemicals used in the department
- Maintain confidentiality of all pertinent resident care information to assure resident rights are protected
- Knowledge of various RIM and IG principles, practices and types of work product produced by common areas of law practiced in law firms
7
Experience For Maps & Records Supervisor Resume
- Working knowledge of common RIM and IG software programs (Accutrac, LegalKEY, WRM/iRM/iManage Govern) and/or RIM software modules from time and billing software programs (Elite, CMS, Aderant, etc.)
- Share best practices and process improvements
- Ensure service standards and Service Level Agreements (SLAs) are met
- Prepares and processes the clinical records of members served who are admitted to/discharged from the program
- Ensures that data is collected accurately and in a timely manner
- Ensures that members served information, admissions, discharges, eligibility information, outcome data, and other pertinent information is documented within specified time limits
- Possesses knowledge of documentation and legal issues as well as regulations, accreditation standards, and professional standards of practice for health information based on program setting
- Provides supervisory oversight to Medical Records Technicians and Ward Clerks
- Understands and follows oral and written instructions, maintains medical records and prepares reports from such records, establishes and maintains effective working relationship with physicians and other clinical staff, members served and the public
8
Experience For Records Supervisor Resume
- Maintains confidentiality of all members served medical records
- Direct, supervise and evaluate work activities for the Medical Records department
- Responsible for the integrity of the GIS database. Perform GIS data quality and reliability improvements to support the achievement of the company’s reliability targets and goals. Supervise the capture and recording of accurate data in relation to our customers, assets and work activities
- Provide training, direction and guidance for the medical records staff; ensure medical records are complete, assembled in standard order and filed appropriately
- Participate in hiring, evaluation and disciplining of medical records employees; prepare work schedules and maintain adequate staffing
- Compile statistical data such as admissions, types of treatment given, discharges, births, and deaths
- Data entry of all records into the client’s records management database
- Locate files at client request for temporary use outside of the department
9
Experience For Correctional Records Supervisor Resume
- Audit all batch records to assure that the batch files comply with all policies, procedures and regulations effecting the product. This includes the Infant Formula Regulations, Food GMP’s, Kosher Law and Low Acid Food Regulations
- Manage a team of 7 Records professionals and all projects in the client’s NYC office
- Accurate data entry of all records into the client’s records management database
- Ensures confidentiality of all medical records information and completes forms for release of information. Refers to Director of Nursing/ Health Services Administrator any requests of questionable nature
- Assist in review of all death records for proper completion
- Train medical record staff and organize coverage for all units
- Evaluate medical record staff annually
10
Experience For Batch Records Supervisor Resume
- Audit infirmary charts for completeness
- Provide requested reports to the DON/HSA in a timely and accurate manner
- Prepare files for NCCHC and ACA
- Prepare for facility/site audits
- Oversee the use and disclosure of medical records for patients tested at Myriad Genetics
- Oversee the retrieval of paper charts for conversion to the electronic health record
- Ensure proper guidelines are in place to reduce the procedural errors and HIPPA violations,
List of Typical Skills For a Records Supervisor Resume
1
Skills For Correctional Records Supervisor Resume
- Issues Finished Product shipping releases in a timely manner for all conforming material goods
- RIM and / or IG experience, preferably in the legal vertical and working with large, multi-office firms
- Progressive experience as a Correctional Records Clerk II in Offender Records
- Understand requirements to enhance former offender sentences with the use of prior packets and procedures
- Previous medical records experience necessary
- Three (3) years of experience required as a Medical Records Technician, Ward Clerk, or equivalent
2
Skills For Batch Records Supervisor Resume
- Restrict access to residents' medical records to those staff members with a valid requirement
- Operate a computer to enter or retrieve data; type correspondence and produce reports
- Experience in legal records
- Ensure effective communication and relationships with end users across all service offerings
- Records Experience within a legal environment
- Excellent knowledge Microsoft Word, Excel, PowerPoint
3
Skills For Msla-medical Records Supervisor Resume
- Prioritize and monitor work flow
- Experience in an active/inactive legal records management position
- Establish efficient and effective workflow for the unit
- Maintenance experience on large transport category aircraft
- Devote such time, energy, and skill necessary to maintain accurate medical records
- Supervising, coaching and providing counsel to associate, coordinating staffing of contractors with approved Vendor
- Obtaining the Time Computation Certification via ADC (9 week paid training) with an 85% passing test score is required to retain the position
- Training and motivating subordinate staff
- Interpreting and applying rules and ADC Policies and Procedures as they apply to offender records
4
Skills For Medical Records Supervisor Resume
- Analyzing and applying applicable Arizona Revised Statutes
- Establishing Key Performance Indicators and ensuring service levels are maintained
- Utilizing imaging hardware and software, Tesseract application and other HR /desktop tools
- Leading team meetings and ensuring that all team members are adequately informed of policy and procedural changes
- Streamlining processes for higher productivity
5
Skills For Associate Records Supervisor Resume
- Working knowledge of ICD-10 DSM IV/V required
- Training in an accredited medical record program
- Posting title (subject line)
- Working directly with Managers to achieve all operation goals and objectives
- Testifying in court
- Assist in establishing procedures to be followed in the collection, coding and indexing, and the filing/retrieving of medical records
- Provide a uniform approach to sourcing, recruiting, developing and retaining our most valuable assets, our employees, for all Firm offices
6
Skills For Msla Medical Records Supervisor Resume
- Function with a high level of patience, tact and diplomacy in handling any challenging situations
- Provides coaching to new team members and handling of escalated customer service requests
- Weekly report to records manager regarding relevant accomplishments and issues concerning RIM department
- Maintain the Warrants mailbox archiving each month to ensure all emails are available for disclosure, retrieval and viewing
- Assist in developing procedures to ensure records are properly assembled, coded, signed, indexed, etc., before filing
7
Skills For Maps & Records Supervisor Resume
- Develop and participate in in-service training programs for nursing services, and other related services
- Successfully complete, within mandated timeframes, employee orientation and all other mandatory annual, in-service and other required training
- Assist in streamlining processes for higher productivity
- Arizona State statutes pertaining to release of information
- Determine jurisdiction for offenders being supervised by DOC
8
Skills For Records Supervisor Resume
- Familiarity with medical terminology, diagnostics and healthcare medical coding (HCPCS) system
- Acts with honor and integrity, serving as a role model for the company
- Proficient in Microsoft Office (including Word, Outlook, PowerPoint, and Excel) and records management databases, preferably iManage
- Provides direction to subordinates using established policies and procedures
- Alpha/numeric and digital filing systems
- Manual dexterity required for operating office machinery (phone, copy machines, etc.)
9
Skills For Correctional Records Supervisor Resume
- Ensures the performance goals of their team are met including quality control levels as well as adherence to all policies and procedures
- Assess training needs of the staff and arrange for or provide instruction
- Respond to inquiries regarding records issues
- Interact with other MSLA - VA team members regarding requests for medical records
- Coordinate records efforts as relates to managing large volumes of work
10
Skills For Batch Records Supervisor Resume
- Utilize, update, and maintain databases and programs containing information relative to offenders' conviction, sentence, and warrant history
- Performs well under stress, keeps commitments and completes assignments on time and according to requirements
- Advise the administrator on federal and state laws concerning medical records
- Review discharge and death records, as well as records on the nursing units
- Ensure that incomplete records/charts are returned to nursing service for correction
- Assist in indexing medical records as necessary
- Assist in the development of and participate in in-service educational classes and on-the-job training programs
- Ensure that work/assignment areas are clean and records, files, etc., are properly stored before leaving such areas on breaks, end of work day, etc
List of Typical Responsibilities For a Records Supervisor Resume
1
Responsibilities For Correctional Records Supervisor Resume
- Provide a uniform approach to sourcing, recruiting, developing, and retaining our most valuable assets, our employees, for all Firm offices
- Assures compliance to all procedures and policies concerning all areas of quality, regulatory, safety and human resources for all departments
- Maintenance of all hard copy files and documents, including permanent, work paper, audit, confirmation, correspondence, tax returns, restricted, research files
- Ensure quality assurance initiatives are being observed at all times
- Develop, plan, and implement RIM programs (electronic & paper), including records retention
- Have working knowledge of common Document Management System programs (iManager / FileSite, eDocs, WorldDocs, NetDocs, etc.)
- Write and implement standard operating procedures (SOPs)
- Establish internal policies and procedures for the use and disclosure of medical records
- Establish internal policies and procedures for the conversion of paper chart to the electronic
2
Responsibilities For Batch Records Supervisor Resume
- Oversight of the team schedule (local and regional) and relevant client communications surrounding changes to the standard working hours of the team (including vacation, call-in availability, holiday hours, etc.)
- Interface with client teams to gather detailed information in order to better understand the nature and requirements of their request
- Interface with client vendors to ensure accurate and timely retrieval of offsite firm files
- For their respective shifts, ensure all work is performed according to prioritized schedules/deadlines – and that all deadlines are met or effectively renegotiated according to established SLAs
- Oversee quality control processes and ensure all requirements are adhered to, including conducting spot checks on all work from time-to-time during the project lifecycle
- Perform checks and balances on department requests to ensure highest level of customer satisfaction
- Assist in analysis of client feedback and provide accurate reports/analysis to local managers
- Identify and offer ideas on service/process enhancements to the local manager based on client feedback or service level metric performance
- Monitor and maintain policies and procedures to staff
3
Responsibilities For Msla-medical Records Supervisor Resume
- Supervises daily operations and staff including quality control audits, hiring/training of new and existing associates, coordination of staffing of contractors
- Assist Manager by identifying work procedures, prepare work schedules and expedite workflow
- Work with vendors to monitor packages and resolve distribution issues. Assures system performance issues are escalated to the vendor to assure a timely response
- Reports to Manager of Associate Record Center (ARC)
- Number of direct reports is 18
- Audits all batch records to assure that the batch files comply with all policies, procedures and regulations effecting the product. This includes, Food GMP’S, Kosher and Halal Law and FDA / FSMA Food Regulations
- Develops systems to track, trend, report and reduce Nonconformance issues. Provides Batch Log trend information to the plant and Division. Stores and maintains all batch files to comply with Corporate and Division policies in a state of audit readiness
- Identifies all batch non-conformances and initiate appropriate actions for those non-conformances
4
Responsibilities For Medical Records Supervisor Resume
- Assures that continuing non-conformances have follow-up action plans to correct the problem. Manages corrective action plans with supervisors and managers for discrepancies of problem areas
- Develops systems to track, trend, report and reduce Material Hold and rework issues
- Reports status of materials not meeting normal release times (Hold List). Coordinates priority finished product releases with Manufacturing and Logistics. Coordinates requests for rework and destruction of materials
- Coordinates surveillance batch execution. Develops and issues quality reports related to problems, routine QA data, and those systems under QS responsibility
- Conducts performance reviews; develops growth plans; interprets, implements and supports employee-related policies, procedures and programs. Assigns projects/tasks to direct staff
- Work with Records Team to ensure smooth operation in locating, compiling, gathering and issuing requested records and information within established time frames. Process information, sort, classify and code material for integration into systems. Retrieve/reference information for users
- Coordinate information creation, receipt, storage, retrieval and disposition. Shift files to provide needed space. Act as contact for all on-site and off-site record activities in the absence of Manager. Lead special project teams as assigned. Work with vendors as needed
- Work closely with client to evaluate research and recommend solutions to records-related issues and problems. Maintain logs of all work submitted and completed using a date-time stamper, including service logs
- Prepare monthly production and volume reports in order to measure productivity and prepare billing charges. Run reports in Word, Excel or CBPS Max as needed
5
Responsibilities For Associate Records Supervisor Resume
- Act as the Primary Records contact which includes providing supervision and direction to Records team
- Maintenance of the inventory stored within the records department, including routine file purges and transfers of files to an offsite storage facility
- Execute daily records activities as part of the Records team
- Maintenance of the Firm's records database
- Management of the Firm's inventory of boxes in an offsite storage facility, including the offsite filing system, box retrieval, box additions and box refiles within the inventory
- Management of the annual file destruction and box audit process
6
Responsibilities For Msla Medical Records Supervisor Resume
- Maintenance of supply inventory within the records department
- Development of procedures to ensure the highest level of service and accountability
- Generate reports from the records database for internal customers
- Conduct follow with internal customers for return of retrieved items to records department and/or storage
- Actively work on procedure refinement
- Provide and run reports as requested
- Communicate with client on job or deadline issues
7
Responsibilities For Maps & Records Supervisor Resume
- Direct and supervise lower level correctional records office staff
- Plan, assign, and review the work of the records staff
- Interpret Supreme, Appellate, and Superior court decisions, RCWs, and Indeterminate Sentence Review Board redeterminations in order to properly compute release dates for offenders
- Review and verify offender sentence structure and criminal history information
- Verify electronic database information against source documents
- Research, interpret, and enter From Out of State (FOS) supervision criminal history
- Respond to requests for public disclosures
- Direct, supervise and evaluate work activities for a team within the Medical Records department responsible for the downloading, sorting and indexing of electronic medical records
- Implement and ensure strict adherence to the Privacy Act of 1974
8
Responsibilities For Records Supervisor Resume
- Ensure team work assignments are processed promptly and efficiently
- Analyze staff productivity, performance, and quality to ensure department meets or exceeds productivity goals
- Report team progress and develop action plans with due dates to improve outcomes
- Assist records staff with questions related to daily tasks
- Troubleshoot problems with records software
- Search records database for client/matter data related to unregistered files and requests that provide insufficient information
- Generate custom reports for legal staff and attorneys
- Serve as backup to all records roles as needed
9
Responsibilities For Correctional Records Supervisor Resume
- Report monthly records stats to records manager, national operations manager, and site leads
- Coordinate records retention program on behalf of the client
- Coordinate records staff to manage absences and times with short staff
- Train records staff in the usage of records software
- Determine areas of concern that need to be addressed and form plan of action to deal with the problem
- Contact vendors to schedule service
10
Responsibilities For Batch Records Supervisor Resume
- Assists records staff at the warehouse to provide relief when closed file intake is high
- Ensures application of retention schedules to inactive records. Answer verbal, telephone, written and E- mail inquiries, regarding records requests in an efficient manner
- Knowledge of EHR software, Microsoft Office Applications, and the ability to operate basic internet software
- Able to accurately enter data into a database
- Send/receive emails and attachments
- Resolve staff issues, recognize employees, and counsel employees in work-related activities and career development
- Develop and implement records processes and procedures
- Train staff on the use of offender database systems to ensure all mandated timelines are met and warrants are entered per policy
- Verifies DOC's jurisdiction and scheduled end dates (SED's) for offenders who have warrants requested
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