Quality Engineering Manager Resume Sample
Brock Mraz
36823 Smith Shoal,
Dallas,
TX
+1 (555) 639 3558
Work Experience
Quality Engineering Manager
05/2017
-
PRESENT
San Francisco, CA
- Lead the Santa Clara-based team in championing root cause debug efforts regarding quality issues by leading teams using the 8D process in a timely manner
- Lead the development of 8D reports and/or presentations for executive management and external customer review / discussion
- Lead detailed data analysis methods to correlate customer failures with internal production data to help understand root cause, risk, and exposure
- Review customer-reported DPPM trends and FA turn-around time metrics to identify objectives / initiatives and recommend necessary actions for continuous improvement with multi-functional teams
- Ensure corrective and preventive actions are sufficiently identified, implemented and effective to address the quality complaints
- Quality management representative to internal teams, supporting activities for customer quality and internal quality requirements
- Continually improve quality assurance protocols, processes, and methods for processing materials into partially finished or finished products
- Identify continuous improvement opportunities to address any potential quality gaps and recommend updates or changes to quality standards and procedures
- Strong in analytical problem solving and looking beyond what’s obvious. Proven bug detection and regression skills
Senior Quality Engineering Manager
01/2010
-
12/2016
Dallas, TX
- Experience with Git, Java, Docker, Kafka, MongoDB, Cassandra highly desirable
- See your self working in a fast paced environment
- Experience with Microsoft Project or similar project management tool
- Five years or more of demonstrated experience in a related technical field
- Experience leading or managing a technical team
- Previous experience in Engineering/Quality auditing of supplier and/or site locations
- Familiarity with supply chain and materials planning processes
- Experience with creating and approving change orders associated with procedures and BOMs
- CQE or equivalent experience in Quality management: Lean Sigma, ASQ certification
Product Quality Engineering Manager
01/2007
-
07/2009
Phoenix, AZ
- Ensure new product design requirements are determined, translated and defined through the product specification process, designs verified with processes validated, and that risks are defined and mitigated through the risk management process
- Manage quality resources assigned to new product development programs
- Ensure appropriate QE representation on product development teams
- Provide QE resources required for test method development and validation, product verification and validation activities, coordination of reliability testing associated with new product development, evaluation of data for statistical validity, component qualifications, process capability studies, equipment qualifications, and process validations
- Facilitate risk management process in compliance to appropriate external standards and corporate policies. Provide technical support to NPD teams in generating risk files for new products
- Provide QE resources required for coordination of sterilization, biocompatibility, and shelf-life determination studies
- Ensure QE support of field assurance investigations as required
- Maintain an up to date knowledge in the areas of quality assurance, regulatory compliance, design controls, risk management, statistical techniques and in the company products, policies, and procedures
- Recruit and develop well trained quality professionals. Mentor employees and identify their training priorities
Education
Marymount California University
2002 - 2006
Engineer's Degree in Computer Science
Professional Skills
- Strong analytical skills, excellent problem solving and project management skills
- Strong Analytical Skills utilizing common and advance quality tools – demonstrated
- Demonstration of strong organization skillsets with ability to prioritize/adjust daily workload based on critical business needs
- Excellent written and verbal communication skills with experience in developing presentations and presenting to senior management
- Analytical skills and the abilities to analyze quantitatively, scope technical requirements and effectively prioritize program work
- Excellent written and verbal communication skills with a strong customer focus
- Excellent team building skills, creating constructive and open environments for sharing data
How to write Quality Engineering Manager Resume
Quality Engineering Manager role is responsible for leadership, interpersonal, technical, analytical, analysis, presentation, organization, manufacturing, coaching, training.
To write great resume for quality engineering manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Quality Engineering Manager Resume
The section contact information is important in your quality engineering manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Quality Engineering Manager Resume
The section work experience is an essential part of your quality engineering manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous quality engineering manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular quality engineering manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Quality Engineering Manager resume experience can include:
- Review and approve design verification and validation protocols and reports to demonstrate that the design output fulfills the design input requirements
- Effectively interact with production and development teams to maintain product supply and help introduce new products
- Teaching and mentoring software engineering teams on good quality practices to promote team ownership of quality
- Experience leading testing activities including automation testing and performance testing
- Experience constructing test plans and executing against these plans across functional, regression, unit, system performance, stress and load testing
- Experience in designing and developing test automation for large scale distributed applications
Education on a Quality Engineering Manager Resume
Make sure to make education a priority on your quality engineering manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your quality engineering manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Quality Engineering Manager Resume
When listing skills on your quality engineering manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical quality engineering manager skills:
- Excellent problem solving, critical thinking, debugging and documentation skills
- Proven problem solving skills, including ability to interpret business performance and financial data, define actions, and implement solutions
- Strong skills using Microsoft Office applications, including Excel, Word, and Power Point
- Strong interpersonal, team work, problem solving, and creative thinking skills
- Experience in writing protocols/validations and fundamental knowledge of validation principles
- Quality Engineering experience desired. Management skills desired
List of Typical Experience For a Quality Engineering Manager Resume
1
Experience For Senior Quality Engineering Manager Resume
- Outstanding written and verbal communication skills, a positive attitude, and the ability to coordinate with numerous organizations
- Strong experience in mobile, cloud testing or both
- Identify, prioritize and lead engineering in resolution of existing and potential quality problems
- Have trained or limited experience in , Mobile Programming, Middleware, Web Programming
- Experience working in an agile development environments, preferably scrum
- Demonstrated proficiency in quality methodologies, statistical thinking, data systems, and statistical process control
- Significant Quality Engineering experience
- Strong knowledge of manufacturing processes and products
2
Experience For Software Quality Engineering Manager Resume
- Experience with scripting and automation languages and toolsets (Coded UI or other)
- Experience working in a regulated environment (FDA, FAA, DoD)
- Experience in Quality Engineering and Assurance Management
- Take ownership of the validation process for newly developed and existing medical devices
- Experience in an engineering and/or quality role
3
Experience For Product Quality Engineering Manager Resume
- Experience in an engineering and/or quality role
- Previous experience demonstrating success as a quality professional with supervisory responsibility for both people and projects is required
- Experience Leading multiple teams and projects
- Good understanding of XML, JavaScript, CSS and HTML
- Quality engineering experience in software integrated solution environment
- Medical Device industry experience & Quality Engineering
4
Experience For Customer Quality Engineering Manager Resume
- Experience managing projects in an agile development environment
- Direct experience in pharma and/or device manufacturing quality assurance
- Experience testing large scale web applications
- Strong SDLC understanding, with Scrum or similar agile development methodology required
- Experience testing on web enabled, data centric products
- Experience in lean manufacturing and project management
- Proven change management capabilities in leading significant process changes in an organization
- Strong understanding of Lightroom is ideal
- Experience working with large products, many test harnesses and several codebases
5
Experience For Senior Design Quality Engineering Manager Resume
- Five (5) years of quality related work experience in a manufacturing environment (required)
- Experience using a variety of inspection and test equipment
- Create, review and approve Protocols, Process and Product Validations, Stability Protocols etc. to support the Design History File (DHF)
- Review and approve design verification and validation reports
- Manage the Master Validation Plan (MVP) for projects
- Experience in IT related activities
- Experience executing load and performance testing; ability to find application weaknesses
- Improve Quality Management System effectiveness
6
Experience For Product Excellence Quality Engineering Manager Resume
- Dedication to meeting the expectations and requirements of internal and external customers to establish and maintain effective relationships
- Demonstrate a commitment to Hyatt core values: Respect, Integrity, Humility, Empathy, Creativity and Fun
- Interface with customers to ensure concerns/complaints are communicated and effective corrective and preventive actions are implemented in a timely manner
- Working knowledge of manufacturing technology, including materials, manufacturing processes and sequencing, customer requirements and fitness for use
- Developing, reviewing, approving, and/or leading customer quality improvement plans (QIP)
- Proposing and implementing short and long-term strategies for maintenance and engineering
- Experiencing assessing and maturing overall quality approaches in software development
7
Experience For Advanced Quality Engineering Manager Resume
- Contributing to automated and manual test suites and participating in team testing activities
- Creating and maintaining automated tests within an existing framework, such as JUnit/Selenium
- Participating and contributing lifecycle device Early Warning Program
- Understanding and addressing maintenance, equipment, technical process investment needs driven by business and technology
- Influencing – bringing cross-functional and cross level people to consensus
- Gathering and reporting relevant and actionable quality metrics
- Addressing processing problems and supplier problems through nonconformance(s) and quality alert(s)
- Reporting into the Quality & Regulatory Manager, the Quality Engineering Manager is responsible for the management of
8
Experience For Healthcare Regional Quality & Engineering Manager Resume
- Understanding of QE and testing processes, procedures and tools
- Understanding of applied statistics, statistical sampling plans, and statistical process control
- Participating and contributing Corrective and Preventative Action System
- Driving quality and device performance impacting SW and HW issue resolution with internal teams and manufacturers
- Participating and contributing to internal/external audits (drive issue resolution for both internal and external audit findings)
- Owning and/or participating to Special Projects that are in line with our Strategy
- Responding to Quality Alerts
9
Experience For Quality Engineering Manager Resume
- Ensuring that internal/external customers are contacted with quality related problems
- Working knowledge of statistical process control methods
- Working knowledge in the use and application of MS Office Software
- Working knowledge of ISO, Medical Device Directive, GMP/QSR and other applicable regulations
- Working knowledge of Quality System Regulation (QSR 21 CFR 820), Canadian Medical Device
- Working knowledge of Web technologies like HTML5, Java, PHP, XML, SOAP, CSS, etc
- Coaching / development of the employees using development and retention plans as appropriate
- Create processes for testing Web, Mobile applications and Backend services, including Functional Testing, UI Automation, API testing, Integration testing
10
Experience For Senior Quality Engineering Manager Resume
- Provide Quality Engineering leadership for New Product Development (NPD), Sustaining Engineering (SE) and transfer to manufacturing
- Resolve product quality issues as communicated from our manufacturing facilities, by examining and interpreting specification and correcting value references
- Expertise with continuous deployment systems using Maven, GIT and Jenkins; define branching, tagging, and code merging strategies
- Provide Quality Engineering technical support to assist in resolving quality issues, including but not limited to complaint review and investigation
- Lead the organization in driving an environment of never-ending quality improvement while maintaining focus on customer quality
- Support concurrent engineering efforts by participating in design development projects by representing Quality Assurance and our Customers
- Manage Software Quality Engineers, including hiring, coaching, development and performance management
- Build and lead SDETs and STEs that are responsible for developing and maintaining software for testing our product
List of Typical Skills For a Quality Engineering Manager Resume
1
Skills For Senior Quality Engineering Manager Resume
- Strong organizational skills, tracking multiple test execution cycles simultaneously and communicating out results to key stakeholders
- Excellent verbal and communication skills in English, including the ability to communicate technical concepts to a non-technical audience
- Experience with coding skills across a variety of platforms with Mainframe is essential
- Effective interpersonal skills to interface within and between culturally diverse organizations
- Strong experience with automated testing, stability testing, performance testing, testing methodologies, and programming fundamentals
- Proven experience in test-driven development, unit testing, functional testing, system integration testing and regression testing
2
Skills For Software Quality Engineering Manager Resume
- Demonstrated experience implementing and maintaining test cases utilizing test automation
- Manufacturing experience working with Validations, FMEA, Risk Management, IQ, OQ, PQ and DOE's is desirable
- Demonstrated experience with defect-tracking tools, utilizing
- Advanced planning and decision making skills
- Develop and implement personnel training plans to improve competencies, such classic measuring techniques and computer skills
- Critical problem solving including analytical/root cause analysis skills
- 8-10 yrs of experience as a quality engineer with atleast 2-3 yrs of experience leading quality teams / management
- Possess exemplary standard and governance skills in Quality Engineering and Assurance
3
Skills For Product Quality Engineering Manager Resume
- IT experience with significant experience in software development and Quality Engineering
- Extensive problem solving and root cause analysis skills (5 Whys, 8Ds, A3s, etc.)
- PC skills (word processing, spreadsheets, project management, etc.)
- Software engineering experience with 3+ years of people management experience
- Prior experience in mentoring Quality Engineers
4
Skills For Customer Quality Engineering Manager Resume
- Demonstrated experience in setting QA standards, policies, and methodologies
- Manage multiple concurrent projects while effectively solving problems that cross product boundaries
- Provide leadership and coaching to the team in order to level up their expertise and leadership skills
- Work effectively in a fast-paced, dynamic, high-performing plant organization and multifunctional team environment
- Strong manufacturing experience
5
Skills For Senior Design Quality Engineering Manager Resume
- Effectively communicate with production personnel, management and customers and prepare reports, as necessary
- Demonstration of an ability to develop partnerships and inter-organization influence skills
- Prioritize work based on business priorities and quality goals
- Developing, validating, and approving ISC / Engineering Root Cause and Corrective Action (RCCA) resulting from customer quality investigations
- Prioritizing and tracking team deliverables
- Manage a group of test engineers providing: recruiting, performance expectations, coaching, mentoring, goals & priorities setting and career development
- Hands-on experience with defining test strategy, writing test plans, and designing and executing software tests
6
Skills For Product Excellence Quality Engineering Manager Resume
- Oversee the development of statistically based sampling plans for incoming, in-process, final product testing and validations
- Experience in Mobile Testing, API Testing, Performance Testing would be added advantage
- Experience in identifying and reviewing test plans, test cases, and testing results
- People management experience including hiring and developing QAEs and SDETs
- Experience identifying and implementing automated testing tools and frameworks
- Experience developing and testing large scale customer facing internet systems with complex distributed integrations
- Likely more) quality engineering, quality assurance or software testing experience with increasing responsibility
- Experience running an Engineering or Quality Engineering team
7
Skills For Advanced Quality Engineering Manager Resume
- Solid understanding of Agile (including SaFe)
- Experience in building CI/CD environment and integrating with QE processes
- Engineering leadership experience in an automotive or heavy truck manufacturing environment
- Skilled in charting and flowcharting methodologies
- Experience in Quality Engineering, preferably Design Quality Engineering (Design Controls)
- Engineering experience within a medical device or other highly regulated industries manufacturing company is required
8
Skills For Healthcare Regional Quality & Engineering Manager Resume
- Demonstrated use of the following quality tools (D/P-FMEA, Statistical Process Control, 8D Problem Solving)
- Hands on experience using Python, REST APIs, Selenium, or other frameworks/scripting languages
- Strong understanding of design and testing methodologies within SW lifecycle development. Common sense for quality focus, performance, scalability and failover
- Hands-on experience performing various testing types in technology or similar organizations
- Experience transforming organization from quality assurance to quality engineering
- Skilled in leading both inspection activities and engineering activities
- Strong background in designing and architecting automation solutions
- Strong understanding of performance engineering concepts, and tools; influence architecture and design decisions
9
Skills For Quality Engineering Manager Resume
- Experience in leading teams responsible for Quality Engineering, Continuous Delivery, and/or DevOps
- Experience leading or managing a team
- Experience working in the field of R&D, Process Engineering or Technical Services related to Production of materials
- Experience with high precision manufacturing and assembly working in aerospace, automotive, or similar highly technical factories
- Overall responsibility to design QA processes and measure their effectiveness through routine reporting of quality metrics and KPI’s including
- Ideally 7-10 years software quality engineering experience including 2-3 years of leadership
- Experience leading Quality Engineers in the development of test automation tools and frameworks (REST API’s and UI testing frameworks)
- Good understanding of all aspects and requirements of the Shaw Management System including the Conformance and Certification Process
10
Skills For Senior Quality Engineering Manager Resume
- Experience at building or managing the construction of in-house successful automation frameworks
- Experience managing QA teams up to 20 resources
- Experience in managing global virtual work groups
- Experience in leading teams in both startup & corporate setup
- Strong CS fundamental, Building framework and tools infrastructure
List of Typical Responsibilities For a Quality Engineering Manager Resume
1
Responsibilities For Senior Quality Engineering Manager Resume
- Strong communications skills, in both oral and written forms
- Strong written, verbal, presentation and interpersonal skills are required
- Strong leadership skills to overcome challenges and achieve results. Leads by example
- Excellent communication and presentation skills especially with customers
- Java guru with strong object oriented programming experience
- The incumbent requires interpersonal skills that foster conflict resolution as it relates to technical situations
- Familiar with ISO13485, ISO14971 for Risk Management and ISO 62304 for SW Development Skills
- Strong affinity with Agile methodology. Experienced with CMMI quality process best practices & implementation
- Experience with Test Data Management; experience with Quality Metrics and KPI’s
2
Responsibilities For Software Quality Engineering Manager Resume
- Project Management experience and demonstrated use of tools
- Experience leading a team of motivated automation enginners
- Ensure effective operation of control of non-conforming product system to ensure compliance and continuous improvement of the business
- Assist QE Leads in developing effective and efficient Test Strategies to support Development Programs
- Experience in engaging with stake holders to set and drive quality assurance goals
- Experience with performance and stress testing methods and frameworks
- Experience transforming organization from Waterfall to Agile
- Experience with open source test automation tools in JAVA, i.e., Selenium, Appium and Rest Assured for testing API
3
Responsibilities For Product Quality Engineering Manager Resume
- Experience in software development and white box quality engineering
- Experience managing elite software engineers
- Good understanding of security fundamentals; authentication, authorization, cryptography, etc
- Experience building analytics platform with microservices architecture
- >8 years of experience in various functions of quality management, program and project management
4
Responsibilities For Customer Quality Engineering Manager Resume
- >2 years leadership experience and talent development
- Objectively assess program risk and prioritize multiple competing tasks accordingly, driving corrective actions as needed
- Experience Managing Scientists and Engineers
- Define, measure and communicate key metrics to assess the overall effectiveness of the test engineering group
- Work closely with business, product management, engineering and support teams to deliver great customer experience
5
Responsibilities For Senior Design Quality Engineering Manager Resume
- Good knowledge of analytical chemical tests, chemical processes and statistic
- Understands how to get things done through formal and informal channels; excellent communicator
- Lead a team of highly experienced and talented QE Developers who build modern testing solutions across multiple platforms and the cloud
- Experience testing enterprise applications is required
- Experience managing an organization's QE practice and/or department
- Hands on experience in automation and performance testing and tools
- Experience with a variety of technologies, platforms and development languages
- Experience within a quality function
6
Responsibilities For Product Excellence Quality Engineering Manager Resume
- Experience with CI, CD, DevOps, BDD, TDD, and using dynamic practices and frameworks to improve Quality deliverables
- Demonstrated progressive track record of engineering leadership accomplishments
- Demonstrated expertise in Lean Manufacturing systems
- Establish and maintain effective working relationships with subordinates, co-workers, inside and outside the unit
- Experience in both pharma and device product organizations
- Experience in medical device design
- Demonstrated leadership and influence management ability
- Experience in Docker or other container technologies
- Experience in Continuous Integration and/or Continuous Delivery
7
Responsibilities For Advanced Quality Engineering Manager Resume
- Manage people, time, workload, multi-task, prioritize, and meet deadlines
- Lean/Quality production system proficiency with demonstrated achievements
- ISO 9001 / TS 16949 audit experienced
- Support supplier validations
- Professional experience building test automation frameworks and tools from scratch
- Maintain financial budget allocation to ensure area operates within agreed plans
8
Responsibilities For Healthcare Regional Quality & Engineering Manager Resume
- Experience with quality management systems compliant with AS9100 and knowledge of AS9102 First Article Inspection Report requirements
- Experience and knowledge of APQP, 8D, Six Sigma and Corrective Action tools
- Experience and at least 3 years in a QA Manager role
- Hiring new team members
- Delivering regular and direct feedback via one-on-one meetings
- Performing customer visits and/or conducting or attending customer/supplier meetings
9
Responsibilities For Quality Engineering Manager Resume
- Researching or analyzing quality opportunities as they are encountered
- Conducting periodic reviews of products, processes and projects to identify issues and risks and create appropriate work plan for improvements
- Working knowledge of GD&T and complex inspection of tightly tolerance large assemblies
- Obtaining samples from the review of rolls or packages that are held for quality problems
- Establish and implement standards, metrics/quality scoring, and leading industry practices for functional testing, performance testing, and test automation
- Support Product Remediation Project with metrics and reporting on critical aspects regarding the health of the products and supporting manufacturing process
- Detailed and working knowledge and application of geometric dimensioning and tolerancing per ASME Y14.5M
10
Responsibilities For Senior Quality Engineering Manager Resume
- Assist QE Leads in developing and defining test data requirements to execute defined test strategies
- Develop and approve test plan for demonstrating conformance to specifications and establishing controls
- Versed at developing metrics, and implementing actions that make improvements in those metrics
- Comfortable in developing and conducting presentations with Power Point
- Independently make judgment determinations, particularly relating to product conformance, while elevating to Senior Management when prudent to do so
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