Quality Assurance Officer Resume Sample
Marta Herman
10229 Timmothy Locks,
Phoenix,
AZ
+1 (555) 157 8481
Work Experience
Senior Quality Assurance Officer
03/2018
-
PRESENT
Dallas, TX
- Excellent presentation, oral, written and interpersonal skills needed
- Notary is required
- Knowledge of at least one GAAP
- Professional experience in audit of at least three years
- Fluent communication, both written and spoken, in English is required. Understanding French is an advantage
- Accounting/ audit qualification
- One to two year’s related experience and/ or training
- High level of integrity, openness and transparency
Quality Assurance Officer
12/2015
-
01/2018
New York, NY
- Recommends controls enhancements to the Bank’s AML, OFAC and Fraud Mitigation Compliance Program, policies and procedures
- “LIVE” the Bank’s Mission Statement and “PRACTICE” the Bank’s Corporate Strategy
- Strong subject matter expert in AML and OFAC laws, regulations, and guidance
- Significant experience reviewing core BSA/AML and OFAC regulatory components (CIP/CDD, EDD, Information Sharing, CTRs, OFAC, etc.)
- Strong background in process mapping and identifying root causes of problems and developing solutions
- Assits with the quality control review of alerts, cases, and suspicious activity reports (SARs)
- Significent experience reviewing BSA/AML and OFAC regulatroy components (CIP/CDD, EDD, Information Sharing, CTRS, OFAC, etc.)
Junior Quality Assurance Officer
07/2009
-
08/2015
San Francisco, CA
- Rd level qualification in science related discipline desirable
- Relevant experience in GMP/GLP/GDP environment
- Ensure completeness and adequacy of FCB, MSB, Embassy and other CADD types as necessary
- Report on KYC records reviewed and quality trends
- Participate in ad hoc projects related to FCB process improvements, new KYC platform and other projects as needed
- Ensure completeness and adequacy of the Account Profile Form (s)
- Related experience in correspondent banking or account management for Financial Institutions
- Knowledge of Citi’s general banking systems desirable
- Assists in reviewing, testing, evaluating and documenting the adequacy of AML, OFAC and fraud mitigation controls as documented in the organization’s risk assessments
Education
Chatham University
2005 - 2009
Bachelor's Degree in Science
Professional Skills
- Excellent system skills – Word and Excel essential, experience with electronic documentation control systems advantageous
- Excellent interpersonal skills – able to develop positive working relationships with people at all levels, both with colleagues and clients
- Excellent interpersonal, leadership, motivational and planning skills
- Demonstrated superior verbal and written skills. Knowledge of operations in a biologics, pharmaceutical or medical device manufacturing environment
- Strong writing skills and ability to use appropriate software tools to develop and edit documents, procedures, reports
- Able to demonstrate good planning and organisation skills
- Excellent relationship building & management skills
How to write Quality Assurance Officer Resume
Quality Assurance Officer role is responsible for microsoft, training, software, manufacturing, planning, design, finance, credit, database, auditing.
To write great resume for quality assurance officer job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Quality Assurance Officer Resume
The section contact information is important in your quality assurance officer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Quality Assurance Officer Resume
The section work experience is an essential part of your quality assurance officer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous quality assurance officer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular quality assurance officer position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Quality Assurance Officer resume experience can include:
- Strong communication skills with the ability to interface well with others at all levels, including Customers & Suppliers
- Excellent Organisational, Analytical & Communication skills
- Extensive knowledge and understanding of continuous improvement with exceptional problem solving skills
- Prior experience in banking/ financial institutions
- Exceptional report writing skills with meticulous attention to detail
- Good team player, strong self-motivated, independent and able to work under pressure
Education on a Quality Assurance Officer Resume
Make sure to make education a priority on your quality assurance officer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your quality assurance officer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Quality Assurance Officer Resume
When listing skills on your quality assurance officer resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical quality assurance officer skills:
- Good time management and prioritisation skills with the ability to work towards multiple deadlines when required
- Very good written skills as collection related
- Possession of good verbal and written communication skills
- Excellent communication skills (verbal & written) and diplomacy
- Excellent Computer skills with sound knowledge of electronic Quality Management and Documentation systems
- Communicate effectively using appropriate methods and language, including ICT, with a range of audiences
List of Typical Experience For a Quality Assurance Officer Resume
1
Experience For Senior Quality Assurance Officer Resume
- Strong presentation skills; Proficiency with Microsoft Office, and to be installed corporate tools
- Strong organizational skills. Ability to multitask
- Strong computer skills to include Microsoft Word, E-mail professional communication, Excel, and the ability to migrate into Wyndham computer programs quickly
- Create a strong and effective working relationship with colleagues in all relevant operational and functional roles
- Editorial skills and attention to detail
- Apply general scientific and quality knowledge to effectively complete assigned tasks
- Have demonstrated experience in quality management within a laboratory environment
- Job experience or demonstrated ability to perform meticulous work with very low error rates
2
Experience For Know Your Client Quality Assurance Officer Resume
- Experience in an insurance claims environment , or a background in providing an acute attention to detail and coaching in their day to day work
- Sound working knowledge of Current Good Manufacturing Practices (cGMPs) & ISO13485 standards
- Previous experience in a technical role within food manufacturing
- Experience in Qualification of Process, Equipment and Cleaning for Food and Pharmaceutical applications
- Experience in internal quality auditing and risk & control self-assessment review is an advantage
- Experience in leading projects or audit engagements would be an asset
- Basic experience in pharmaceutical manufacturing, distribution and control measures
- Experience working in a cGMP/ISO 9001 environment in a QA, QC or production role
3
Experience For Business Management & Data Quality Assurance Officer Resume
- Excellent communication in written, verbal and presentation formats
- Perform final product release prior to sale
- Proficiency in both written and spoken English and Chinese. Good command of Putonghua is an advantage
- And practical experiences in leadership role
- Establish and maintain strong relationships with QA colleagues and wider QRA team
4
Experience For Overt Quality Assurance Officer Resume
- Experience in ISO9001:2015 quality management systems
- Partake in Qualification & Validation of Systems, Production Processes and Analytical Methods, Pest Control and Food Safety
- To coordinate and operate the non-conformance management process (ERs) and to assist in the creation of metrics for management review
- HNC or similar in science based subject or equivalent experience
- Knowledge and experience gained within a QA / regulatory environment
- Experience in Management of Quality Systems in compliance with GxP
- Experience of the Food Industry and Distribution Centres beneficial
5
Experience For Quality Assurance Officer Shift Resume
- Experience with 3rd party audits
- Confident and good level of assertiveness to be able to challenge others
- Experience in managing a mid-size team or projects/processes
- Demonstrate technical proficiency to learn new systems quickly
- Relevant experience in the pharmaceutical- or food industry
- Very good negotiation and
- Demonstrate anti-discriminatory practice in all areas of work
- Timeshare/Vacation Ownership experience
- Experience with Submarine Mechanical and Electrical systems or components
6
Experience For Junior Quality Assurance Officer Resume
- Experience with Electrical or Mechanical systems
- Basic experience in Quality administered systems. Previous use of Trackwise® QMS beneficial
- Experience in QA/QC within the Pharmaceutical/Medical Devices Industry
- Life Science experience desirable
- Experience in QA/QC within the Pharmaceutical/Medical Devices Industry - Desirable
- Have a demonstrated knowledge of relevant and applicable RLP and MPI regulations
- Six months to one year work or relative experience in a research position
- Experience in GLP / GMP of > 3 years
- Relevant experience in the pharmaceutical- or food industry
7
Experience For Business Travel Quality Assurance Officer Resume
- Experience with quality management systems, like HACCP, GMP
- Aseptic or clean room experience ideal
- Previous quality assurance experience in the medical device industry
- Handle multiple tasks/ projects and manage priorities accordingly
- Supporting the Qualified Person in his role, including audits and quality training
- Reviewing and analysing a broad range of historical loan files and credit applications
8
Experience For Lead Quality Assurance Officer Resume
- Providing quality engineering support to the whole quality system
- Understanding DNP and customer requirements for ISO, Feed, Food, Dietary Supplement, Pharmaceutical and Cosmetics quality standards and regulations
- Hosting Quality Risk Management workshops
- Reviewing Pest Control inspection Reports
- Remaining conversant with the FCA dispute resolution rules and other legislation/regulation impacting on the business in the performance of the role
9
Experience For Quality Assurance Officer Night Shift Resume
- Monitoring compliance with all applicable GMP and safety standards
- Staffing - No Direct reports
- CAPA management: tracking, trending and reporting
- Assist the Quality Assurance Manager in training staff to assure understanding and adherence to Business rules and Sales Compliance Policies
- To receive and record customer complaints as required using local and corporate procedures and systems, including follow up and closure
10
Experience For Seasonal Quality Assurance Officer Resume
- Complete closing for all sales professionals with rescission's over target rates
- Serve as QA according to Sales Quality Assurance Best Practices
- Works independently to verify that laboratory operations are completed in accordance with Government customer specified standard operating procedures and processes
- Qualifications in Food Science, Science, Engineering or related discipline
- Highly self-motivated and capable of managing multiple projects
- Review analytical protocols/study plans and reports/CoAs, including analytical raw data, in order to verify compliance with GXP principles and relevant SOPs
- Prepare audit reports summarizing audit observations, distribute the report to appropriate personnel and follow up actions
List of Typical Skills For a Quality Assurance Officer Resume
1
Skills For Senior Quality Assurance Officer Resume
- Very good negotiation and analytical skills in order to co-ordinate and present and/or review proposals to/from customers and suppliers
- Develop face to face and e-learning training packages for both generic knowledge and skills enhancement and location-tailored training
- Proficiency in PC skills including MS Office, SharePoint
- Working knowledge of current Good Manufacturing Practices (cGMP) and applicable ISO standards (ISO9001/ISO13485)
- Working knowledge of current Good Manufacturing Practices (cGMP) and applicable ISO standards (ISO9001/ISO13485) is desirable but not essential
- Understanding of the relevant literature relating to offender risk, criminogenic needs, responsivity and effective intervention
- Providing QA oversight to product and process changes and validation and Maintain a local change control process to ensure all changes are fully documented
- Experience with reviewing/approving Quality/Technical Agreements. (Desirable)
2
Skills For Know Your Client Quality Assurance Officer Resume
- Experience with reviewing/approving Quality/Technical Agreements
- Coordinate the distribution of assigned cases with changing priorities according to business demand
- Operational and Quality Assurance experience in a technical position in the life science manufacturing industry (working in a QA- or QC- environment)
- Experience in problem solving and decision making on quality and technical issues
- Experience with communicating to site management and dealing diplomatically with regulatory agencies, external/internal customers and rabbis
3
Skills For Business Management & Data Quality Assurance Officer Resume
- Proven track record in QA (Inc. Auditing) in a GMP/GDP/GCP/GxP environment
- Experience with hosting regulatory and clients audits. (Desirable)
- Experience with hosting regulatory audits – (Desirable)
- Be systems oriented with previous experience in auditing and a sound knowledge of IANZ / ISO17025 audit standard requirements
- Provide leadership and training to build a strong "Quality Culture" and deliver continuous quality improvement
- Strong technical aptitude, great attention to detail and problem solving capability
4
Skills For Overt Quality Assurance Officer Resume
- Strong interest in Quality and manufacturing
- Experience of internal auditing would be an advantage
- Experience in development, implementation of Health & Safety Management System and preferably in engineering
- Great at multitasking and prioritization
- Experience in working incompliance with GLP orGCP guidelines is an advantage
- Integrated systems experience in Payroll, Accounting, Tax or Finance
5
Skills For Quality Assurance Officer Shift Resume
- Experience working in regulated industries or highly structured environments required
- Experience implementing a quality assurance system
- Experience writing QAPPs and/or SOPs
- Good understanding of Citi AML standards and AML regulatory requirements
- Good understanding and comfort with technology
- Verified training of Good Laboratory Practice Standards as applied to field research trials
- Experience in a multiple products (cards, banking and unsecured loan module)
- Communicate internally and externally to build strong working relationships
- Good understanding of general management practices and processes
6
Skills For Junior Quality Assurance Officer Resume
- Good organizational ability - Open to new challenges, reliable and flexible
- Analysing, interpreting and planning using management information and statistics
- Completing testing and reporting
- Working with the project team to reassess any outstanding items and meeting goals
- Understanding of continuous improvement and problem solving
- Documenting findings and making an assessment based on set principles and parameters
- Exceeding quality standards and striving for continuous process improvement
- Trending of analytical data
- Housekeeping & maintanance of all analytical equipments
7
Skills For Business Travel Quality Assurance Officer Resume
- During peak times of activity there are restrictions on leave
- Understanding of the CQC regulations and Health & Social Care Act 2008
- Reviewing records and product releases
- Supporting the sites Quality Systems program
- Sampling of raw material, intermediate and finished products
- Ensuring product complaints are adequately investigated and appropriate corrective and/or preventative actions are implemented
- Creating master test cases related to digi
- Responsible for developing, implementing and maintaining robust knowledge regarding base GL Attestation and SODs, as well as providing training across FSS
- Maintain training program for newly reported technicians and sustainment training for existing work force
8
Skills For Lead Quality Assurance Officer Resume
- Strategic planning, mission, vision, values, guiding principle development
- Utilize closing opportunity to identify areas needing improvement for sales professional
- Partner with management to develop successful training activities including observation reviews, ride-along and other activities
- Conduct internal audit on business units, projects and sites, reporting the audit findings and preparing audit report
- Support the organization, planning, hosting, and close-out of audits
- Collect and track quality system data and metrics for routine reporting, including Daily Management
- Collect and track supplier quality data and metrics for routine reporting, including Daily Management
- Collect and track design quality data and metrics for routine reporting, including Daily Management
9
Skills For Quality Assurance Officer Night Shift Resume
- Apply technical knowledge and understanding to making appropriate and timely risk based decisions
- Conduct briefing and training to the related staff on new systems or new processes
- Attention and thoroughness to details and possesses risk-based thinking and analytical mindset
- Company pension and an industry-leading Sharesave scheme
- Act as a key reference escalation point for all matters impacting the business
- Sound knowledge of Bank lending policies and procedures
- Perform routine test & analysis of raw materials, packaging materials and finished products
- Flexible working pattern available
- Work quickly and efficiently using PC software (e.g. Word, Excel)
10
Skills For Seasonal Quality Assurance Officer Resume
- Completion of Wyndham Vacation Resorts by Wyndham Upgrade Sales Training Program
- Take ownership of ensuring all reconciliations within FSS meet the requirements of the GL Attestation and Standards of Documentation (SOD) policies
- Act as a key reference /escalation point for all matters impacting the business
- Work closely with other support functions to resolve issue during daily task
- Provide training and guidance to junior colleagues
List of Typical Responsibilities For a Quality Assurance Officer Resume
1
Responsibilities For Senior Quality Assurance Officer Resume
- Communicating feedback with an engaging and non-confrontational style
- Scheduling and undertaking Internal audits against GxP, ISO 9001 and 13485 standards
- Archiving of documentation to ensure traceability and accessibility
- Working knowledge of SharePoint and Visio an advantage
- Function as the site contact for all customer service training, and as needed, other training
- Professional designation in accounting, mortgage lending or audit would be an asset
- Maintain site specific records of all training to include course assignment, completion, and performance to include periodic audits of all training records
- Liaise with local office to obtain relevant training material and assist with documentation of training for officers
2
Responsibilities For Know Your Client Quality Assurance Officer Resume
- Keep up to date with developments in training methodology and security issues to facilitate new training subjects for officers on a weekly basis
- To deal with Regulatory bodies as required through using complaint reporting processes
- Provide complaint handling training as required
- Perform QA testing based on test sample identified in accordance with program guidelines. Complete line sheets and other forms to document results of testing
- Coordinate the strategic provision of on-site training and development activities in assessment and case management
- Provide expert advice and assistance to individuals and groups regarding the Case Management module on Offender Information Management System (OIMS)
- Develop resource material for staff conducting case management functions to support and promote standardised best practice
- Maintenance of QMS including internal and external requirements
- Ensure the correct implementation of policies and procedures as well as educating staff where required
3
Responsibilities For Business Management & Data Quality Assurance Officer Resume
- Provide necessary Mechanical/Technical support while working alongside other Government agencies on common project deliverables
- Read and interpret Engineering drawings in development of Quality Assurance program
- Installation and testing of advanced submarine technology
- Deliver Introductory and Annual GMP training to the Site
- Responsible for problem solving, compilation of quality metrics and communication of compliance status to management and staff for facility/function
4
Responsibilities For Overt Quality Assurance Officer Resume
- Knowledge of federal regulatory requirements and quality assurance practices/principles related to medical industry manufacturing operations
- Conduct tasks in support of NC, CAPA, record management, document controls, training
- Support activities related to quality of incoming materials (iQC)
- Serve as a resource to support senior staff including Senior QA Officer
- Works cross-departmentally to assist with on-going projects
- Perform Product Stability Testing Programs
- Non-Routine Laboratory Testing Requests
- General knowledge of chemistry and/or engineering and/or biology
5
Responsibilities For Quality Assurance Officer Shift Resume
- Assists with the bank’s Quality Assurance program with the ability to create new programs and provide updates to existing ones
- Maintain the training records system
- Ensure the established Quality monitoring plan for the raw materials is compiled with complete database and follow up with Vendors on the deviated actions
- Execution of the quality assurance process to assess compliance of BAU activities with the existing policies, processes and regulations
- Compliance across the business with all MHRA/Home Office requirements and aim to eliminate non-compliance findings during regulatory inspections
- Delivery of all the points mentioned in the purpose of the role, focusing on the delivery of the Quality Agenda and Strategies
6
Responsibilities For Junior Quality Assurance Officer Resume
- Provide visibility and monitoring of compliance status to business units within their areas of responsibilities
- Review and approval of Standard Operating Procedures
- Manage and oversee the document and training management systems
- Provide QA related training as required within AbbVie UK
- Assist the QA Manager in the management of the complaint computer system, including updates and improvements
- Lead and perform internal audits of forensic labs
- Familiar with internal and external laboratory audits (e.g., ASCLD/LAB-ISO or similar accreditation)
7
Responsibilities For Business Travel Quality Assurance Officer Resume
- Influence colleagues and stakeholders
- Interest in leadership opportunities with ability to coach/guide others
- Work with Contract Processing, Consumer Finance and Owner Services to resolve all Owner contract issues such as: incomplete Owner information/paperwork, Suspense Logs, and/or Legal or contractual disputes. Process all rescissions in a timely manner consistent with Company Policy
- Audit Sales reporting for accuracy and keep Sales Director appraised of current status in a timely fashion
- Represent the Company in a highly professional manner at all times
- Manage and complete Quality Assurance audits as the lead. Includes evaluating the effectiveness and efficiency of key controls tested; documenting results; and communicating, both in writing and verbally, accurate, balanced and insightful observations, and actionable recommendations
- Complete assigned reviews within target dates, and in accordance with the policies, processes, procedures and quality standards of the Quality Assurance Department
- Lead regulatory reporting functions including OSFI, Suspicious Activity Reports, FDD reporting, and others. Respond to requests from Corporate Security, AML and Regulatory Compliance
8
Responsibilities For Lead Quality Assurance Officer Resume
- Stay current with relevant regulatory requirements (e.g., OSFI AML, B-20, provincial regulations, etc.), and industry leading practices and risk trends. Apply the knowledge, where applicable, while carrying out audits or other relevant responsibilities
- Provide overall Quality Assurance support to approximately 15 individuals in the Underwriting and Fulfillment teams. Perform reviews of work performed by other staff members in accordance with the department’s Quality Assurance program, and provide guidance and coaching as necessary
- Undertake quality control reviews of the allocation percentages based upon travel to each state with the third party vendor and transactions processed through the Global Business Travel program
- Partner with US Payroll team, and key external vendors to ensure US BT controls are appropriate, consistently followed and are current in a changing environment
- Oversee equipment qualification and validation
- Research and resolve incoming questions regarding allocations for travel and earnings allocations
- Coordinate, write and manage to completion customer complaints, deviations, CAPA’s and change controls, ensuring proper root cause analysis, prompt responses/resolution and ongoing data evaluation to ensure any emerging trends are acted on
9
Responsibilities For Quality Assurance Officer Night Shift Resume
- Assist during regulatory or customer audits
- Able to articulate and advance cGMP and general quality assurance principles at all levels
- Disciplined, thorough, methodical and systematic
- Assist in the implementation maintenance and improvement of the Quality Management System
- Perform internal audits of documentation and procedures
- Perform external audits/qualification of subcontractors
- Assist in the review of Quality/Technical Agreements
10
Responsibilities For Seasonal Quality Assurance Officer Resume
- Provide advice to staff and management on legislation, CSNSW standards, policy and procedures, in response to local issues
- Conduct skills audits and training needs analyses in all aspects of assessment and case management including interviewing, assessing, case planning and electronic recording
- Assess and evaluate compliance in Custodial Case Management, in conjunction with the relevant Coordinator and provide feedback for the enhancement of local procedures, state-wide policy, training and development of resources
- Responsible for initial site training, on-the-job training, and providing guidance to officers on a daily basis; this includes fostering teamwork and motivating officers and teams to enhance site performance
- Conduct post inspections to ensure officers are following assigned Post Orders and Standard Operating Procedures
- Develop, manage, present, and distribute a variety of safety and security specific training instruction to assigned officers at the site on a weekly basis
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