Program Technician Resume Sample
Nathanael Borer
787 Kyle Way,
New York,
NY
+1 (555) 672 8943
Work Experience
Program Technician
06/2016
-
PRESENT
Los Angeles, CA
- We expect this employee to be knowledgeable in all aspects of Acquisition Management Support in a highly charged/fast-paced/URGENT environment taking direction from on-site PMs and Fleet logistics personnel to satisfy immediate/emergent needs
- We expect this employee to understand the US Navy Fleet/US Coast Guard CASREP process and sense of urgency in response to both CONUC/OCONUS needs
- We expect this work to be conducted in a timely and professional manner
- We expect the employee to be a self-starter and to pursue self education to remain current with industry trends, new technology, new equipment and capabilities
- We expect the employee to keep manager and supervisors apprised of their progress, maintain ability to work well with others, adhere to contract requirements, and comply with company policies and procedures as well as the local government site policies, procedures, and SOPs
- We expect this employee to be knowledgeable in warehouse operations to include facility inventory management; inventory disposition, and management of people
- Day-to-day interface with government customers, personnel, active Navy/Marine Corps personnel, and other contractors
- We expect the employee to be a self-starter and to pursue self-education
- We expect the employee to keep manager and supervisors apprised of their progress, maintain ability to work well with others, adhere to contract requirements, and comply with company policies/procedures as well as government processes
Donor Program Technician
11/2009
-
12/2015
New York, NY
- Working closely with the government sponsor IPT and the local Program Manager
- We expect this employee to be knowledgeable in all aspects of executive administrative management functions
- Responsible for quality control, including daily scale calibration and other equipment used in the selection and collection process. Responsible for the documentation and corrective action as needed
- Responsible for understanding computer options; registration, scheduling of appointments for while blood donors, Autologous donors, therapeutic phlebotomy, and automated red cell collection; and entering accurate donor information for Off-Site Mobile Blood Drives
- Assists in maintaining adequate inventory of necessary supplies for the Donor Center and Off-Site Mobile Blood Drives
- Maintains professional image at all times; serves as a role model to co-workers. Provides leadership and affects the workplace in a positive manner
- Experience of working in a blood donor center desirable
- Blood Donor Room and Off-Site Mobile Blood Drive environments
- Interact effectively with the public and Agency personnel
Management Program Technician
02/2004
-
06/2009
New York, NY
- Possess knowledge of modern office methods, equipment and general procedures
- Punctuality and good attendance are essential
- Describe your experience communicating and working with a large team to meet deadlines
- Describe your skills in using multiple tools to find the most relevant information required to solve a problem
- Create and Maintain Project Folders: Upon receipt of a new task order or contract create project folders. Maintain project folders during project execution
- Reconcile Project Financial Reports: Assist in the reconciliation of project financial trackers against employee travel, vendor invoices, subcontractor invoices, and corporate JTD financial reports
- Coordinate employee travel, cash advances, and expense reports: Assist project personnel in arranging travel including air travel, hotels, rental vehicles, etc
- Exercise judgment including prioritization and execution of tasks
- Conduct internet research for employee travel and project purchases
Education
Oklahoma State University - Tulsa
1998 - 2003
School's Degree in Management
Professional Skills
- Consistent written and oral communication skills to effectively answer questions, resolve problems and receive instructions
- Considering your prior employment history, describe your knowledge of, experience and\or training providing service to internal and external customers
- Experience setting priorities for tasks in order of importance
- Experience: Five (5) years’ experience in specialty, retail, mail order, or hospital pharmacy
- Intermediate level experience with MicrosoftOffice Suite and Experience with PeopleSoft Financials
- Demonstrated competencies tocommunicate effectively with coworkers, supervisors, andother internal or external customers
- Possesses competency to manage own time effectively; to adapt quickly to change; to occasionally perform repetitive tasks effectively
How to write Program Technician Resume
Program Technician role is responsible for general, training, gis, automation, manufacturing, credit, database, procurement, security, payroll.
To write great resume for program technician job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Program Technician Resume
The section contact information is important in your program technician resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Program Technician Resume
The section work experience is an essential part of your program technician resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous program technician responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular program technician position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Program Technician resume experience can include:
- Performs the secretarial and administrative work required to ensure the efficient operation of the office, to include composing correspondence, preparing reports, ordering supplies and filing
- Experience providing effective customer assistance in person, over-the-phone, via email or written correspondence
- Experience interpreting hunting/fishing/trapping policies and regulations
- Experience handling cash and making accurate change without overage/shortages
- Experience with procuring supplies and equipment within a company's purchasing guidelines, policies and procedures
- Experience performing annual equipment inventories and ensuring all items are identified
Education on a Program Technician Resume
Make sure to make education a priority on your program technician resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your program technician experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Program Technician Resume
When listing skills on your program technician resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical program technician skills:
- Good communication skills and experience working with the public as well as community and state agencies
- Communicate effectively with CDHD project staff and community partners
- Bookkeeping and/or accounting related experience
- Two years experience dealing with government financial programs including one or more of the following
- Experience in dealing tactfully with customers and co-workers in writing, face-to-face or by telephone
- Experience providing assistance and disseminating information to customers
List of Typical Experience For a Program Technician Resume
1
Experience For Technician Apprentice Program Resume
- Gathering NIRS data and assisting in summarizing data for distribution to various agencies
- Providing data (e.g. project demographic data – student numbers, courses taken, program issues)
- Backup person for time of heavy work-load, (e.g., grant deadlines, report writing
- Maintains appointment calendars and schedules meetings
- Do not staple any documents submitted
- Assist in data collection, data entry and management of the Shellfish Program’s GIS data base as it relates to the mitigation projects
- Communicate, plan, complete, and document a customer’s work order within standard repair time
2
Experience For Donor Program Technician Resume
- Employment in the core of California State Government
- Multiple modes of public transportation
- An array of restaurants, cafes, and coffee houses
- Access to entertainment venues
- Set up project(s) workshops/meetings, conferences which includes, arranging meeting space, responding to participant meeting needs (e.g., accessibility supports), ordering and organizing meeting and training materials, reproducing materials, attending workshops and meetings and taking meeting notes
- Gathering information and maintaining on-going communication with project(s) service providers which includes developing, maintaining, and updating files, alerting providers of project(s) updates, distributing project(s) updates to providers
- Serves as a primary point of direct administrative contact and liaison with other offices, individuals, and external institutions and agencies on a range of specified issues; organizes and facilitates meetings, conferences, and other special events, as required
- Monitors and coordinates accounting activities as appropriate, and prepares internal reports for management; participates in budget planning and management, as required
3
Experience For Specialty Program Technician Resume
- Developing and distributing evaluation materials for workshops
- Assists with project(s) development and planning to ensure more efficient service and organization of the office
- Respond to Inquiries for assistance via the SESTA Help Desk—assuring that all contacts are entered correctly and kept up to date
- Composes and prepares written documentation and correspondence for the office
- Assists in the coordination, supervision of students, and completion of special projects as appropriate
4
Experience For Management Program Technician Resume
- Participate in weekly meetings with SESTA program coordinator, directors, and other staff to provide program updates as requested
- Participating in CDHD staff meetings, arranging meetings, assuring notification of meetings is distributed and arrangements made for catering services, equipment set up and note taking as needed
- Assisting in arranging and organizing other CDHD functions as requested
- Access the PROCALL system to provide Instant Game service support to the retailer network, this includes confirming and activating packs of Scratchers® and issuing inventory
- Utilize the PROCALL system to retrieve and provide assistance in resolving ticket and transaction problems
- Assist occasionally with inventory for retailers within an assigned territory or territories, based in either the Northern or Southern Region
- Research and verify entries to ensure orders are properly keyed
5
Experience For Engine Workshop Technician Apprentice Program Resume
- Work with District Sales Representative and district offices to resolve problems such as lost, stolen, delivery errors, or transfer of Scratchers® and change of retailer ownership
- Remain up-to-date on all games, promotions and features as well as ensuring timely reviews are completed and that retailers have sufficient Scratchers® tickets to maximize sales
- Assist with special projects internally or with other program areas
- First point of contact for walk-in customers or telephone customers
- Answer a variety of public questions and requests for information about hunting and viewing opportunities in the Norton Sound Region. Provide the public with technical information about department policies and procedures
- Sell a variety of license products including resident or non-resident hunting/fishing licenses and Big Game Tags, Waterfowl Stamps, King Salmon Stamps; issue General Season hunter harvest permits and registration permits
- Assist customers in the completion of state forms, license applications and proxy hunting authorizations
6
Experience For Metrology Program Technician Resume
- Collect appropriate fees and provide accurate change to the customer
- Act as liaison between state and federal agencies including Alaska Wildlife Trooper while assisting the public with issues related to violations, complaints or situations requiring immediate action
- Seal brown and black bear hides and skulls, which includes measuring skulls, extracting a tooth from each skull, collecting tissue samples as needed, tagging both the skull and the hide with locking tags, examining the hides for evidence of sex and collect and accurately record sealing certificates with hunter harvest information
- Experience providing a positive and friendly demeanor while working with the public
- Skill in using computers
- Experience collecting data in the field
- Experience with handling confidential documents, issues and records
7
Experience For Field Technician, Print Management Program Resume
- Experience using Microsoft Office Suite (Word, Excel, and Outlook)
- Experience collecting biological information
- Frequent standing, walking, bending required to perform procedures
- Provides clerical assistance – typing, filing and maintaining records
- Attends MANDT Certification Training during non-contractual hours
- Seal furbearers, determine sex and collect and accurately record sealing certificates with hunter harvest information
8
Experience For County Program Technician Resume
- Maintain control of general office supplies; replenishing stock as required
- Enter hunter permit information using State WINFONET or other database programs
- Assists students with one-on-one activities, small groups, or whole class depending on assignment and individual qualifications; documents progress
- Collect and properly store and/or ship biological samples for further analysis to appropriate lab facilities
- Maintain the Division file system
- Maintain the office display of hand-out materials for walk-in and/or customer requests
- Arrange teleconference calls for staff
- Perform annual Department of Wildlife property inventory
9
Experience For Maintenance Technician Bridge Apprentice Program Resume
- Arrange copier maintenance as needed
- As needed, assist with Department of Transportation vehicle maintenance requests
- MS Office products (Word, Excel, Outlook email system)
- TEARS (State timesheet system)
- Elavon (Credit Card Sales System)
10
Experience For Management & Program Technician Resume
- Provide customer service support as the initial point of contact for parents into the District and special education program. Manage high volume of telephone calls
- Complete student data entry into District systems on intake and enrollments for programs. Coordinate program testing schedules and materials associated with testing. Manage filing systems, including student confidential files. Gather, create, and organize
- Experience with an on-line travel system to book travel for multiple staff members
- Donor Room and Off-Site Mobile Blood Drive environments
- Exposure to potentially infectious specimens
- Knowledge of FSA Farm Programs and practices
- Give one-to-one attention to a student as a reward or to a student with a behavior problem
- Escorts students and restrains out of control students when necessary. Removes students from class for an office referral
List of Typical Skills For a Program Technician Resume
1
Skills For Technician Apprentice Program Resume
- Demonstrated ability to type a variety of material into reports and manuscripts in final form using sophisticated word processing system
- Previous experience assisting with statewide project management and working with community agencies
- Experience in receiving and responding to verbalcommunications in an appropriate manner
- Experience problem solving and decision making
- Provide effective public relations and oral/written communications when interacting with the public, District employees, and agencies
- Experience in editing documents
2
Skills For Donor Program Technician Resume
- US Coast Guard tasking experience
- Six (6) years or more hands-on experience processing government invoices, FAR, DFAR, JTR, & FTR
- Gather data and skill in analysis and problem solving
- Demonstrated ability conducting intertidal and subtidal shellfish surveys. SCUBA certification is required
- Combination of education and experience totaling 3+ years
- Knowledge of and experience with applying state and CPUC rules, regulations, procedures, and policies to the consumer complaints and questions
- Desires to develop their skill set and product knowledge through classroom, hands-on, and virtual training
- Process mail pickup/deliveries, operate and troubleshoot copier machines, faxes, and printers
- Can evaluate situations accurately and take effective action
3
Skills For Specialty Program Technician Resume
- Five years of hands-on professional administrative and logistical experience
- SPAWARSYSCEN Simplified Acquisition Process experience
- SPAWARSYSCEN Contract documentation interpretation experience
- Valid CA Driver’s License (CA DMV EPN Review Required)
- Experience in or with government warehouse operations
- Hands-on experience in the USN or Contractor support
- 2)Describe your experience and proficiency with database programs
- ORThree years of related experience
- Providing applicant payment status using the Combined Output Reporting Engine (CORE) or alternate internal systems
4
Skills For Management Program Technician Resume
- Editing and formatting CDHD SESTA program curriculum and training materials as needed
- Creating and editing documents using MS Word or Excel computer programs
- Utilizing various web-based software applications to maintain producer data and processing automated forms
- Handling complaints and updating applicant information via online system or PC Windows environment
- Reviewing and evaluating accessibility of CDHD SESTA web-site
- Coding and timely submittal of invoices for payment processing
- Providing information and assistance to the public, government agencies, utility company staff, applicants, legislative staff, and community services agencies
5
Skills For Engine Workshop Technician Apprentice Program Resume
- Explaining program requirements to applicants
- Providing information and referrals for energy assistance and emergency services
- Educating applicants on how to resolve payment status inquiries from local community service agencies
- Compiling call logs and customer complaint data for reports
- Carrying out office activities and functions pertaining to one or more of the program areas administered in the county
- Interpreting and explaining procedures, program regulations and forms to producers and other agency personnel
- Provide support with data systems, such as extracting data and researching problems for State reporting
6
Skills For Metrology Program Technician Resume
- Interpret, explain and clarify State hunting, trapping and fishing regulations and policies to members of the public
- Daily retrieval, opening, review and distribution of incoming mail; daily take outgoing mail to Post Office
- Specialize two-year program combining on-the-job training with coursework through Greenville Technical College
- Receive mentoring, teamwork, ongoing reviews
- Data gathering, analysis, and problem solving
- Adaptability: Responding to new and changing situations
7
Skills For Field Technician, Print Management Program Resume
- Assists in planning, mobilization and conducting field activities associated with two multi-year shellfish mitigation projects
- Arrange travel for staff, collecting receipts/invoices and submitting travel claims
- Receive pay for academic and on-the-job training
- Service Operations – Business management and process training
- Adapt, respond to new and changing situations
- Passionate about working with your hands
- Committed toproviding quality customer service
- Government Registered, Dept. of Labor approved apprentice program with on-the-job training and formal classroom education
- Pre-screening for basic eligibility of programs offered by the Department
8
Skills For County Program Technician Resume
- Accurately capturing customer complaints from the public and provide to the supervisor for resolution
- Issue, explain and clarify State drawing, registration and Tier II permits for the public and State license vendors
- Travel to Bush villages within Unit 22 to support License vendors or to issue General Season hunting, registration and Tier II permits
- Assist the Area Biologist by collecting biological data from hunters and trappers
- WINFONET (hunter permit tracking system)
- Carries out office activities and functions pertaining to one or more of the program areas administered in the county
- Interpretes and explaining procedures, program regulations and forms to producers and other agency personnel
9
Skills For Maintenance Technician Bridge Apprentice Program Resume
- Utilizes various web-based software applications to maintain producer data and processing automated forms
- Assists building visitors, handles telephone calls and mail
- Coordinates logistics for meetings, such as arranging rooms, equipment and materials
- Establishes and maintains positive working relationships with other offices, schools and outside agencies
- Tuition, fees and books paid by GE
- Train in a variety of machine systems including conventional electronics, discreet control systems, CNC equipment, PLC’s, direct current drives, servo systems, numerical control technologies, hydraulics, and pneumatics
- Responds to customer service calls
10
Skills For Management & Program Technician Resume
- Provide written and verbal information related to lottery games, prize structures, promotions, payment options, claim status, lost warrants and stop payments, ticket validations, misprinted tickets, ticket cashing problems
- Generates applicable letter(s) and processes customer requests for draw information, brochures, and educational materials
- Responds to calls from Lottery retailers and provide Instant Game service support to the retailer network
- Provides information related to gaming terminal issues, ticket delivery, requests for adjustments, Scratchers pack transfers, lost packs, and game information to retailers
- Retrieves and responds to calls received through the Interactive Voice Response System
- Maintain Customer Service Center log
- Diesel Engines – Light duty, midrange, heavy duty & natural gas
List of Typical Responsibilities For a Program Technician Resume
1
Responsibilities For Technician Apprentice Program Resume
- Rides bus and addresses behavioral issues while on bus
- Completes any necessary behavioral documentation
- Works with students to implement behavior management programs, improve fine motor skills, communication, visual perception, social, vocational and community skills
- Escorts students when necessary; restrains out of control students when necessary
- Do not include social security numbers, LEAP status information or paperwork, or applicant exam results as a part of your application package
- Light Duty, Midrange, Heavy Duty and Natural Gas Engines
- Power Generation Consumer/Commercial Preventive Maintenance Technician
- Marine for Pleasure Craft and Commercial Craft Vessels
- Following established criteria for the temporary/permanent deferral of donors to prevent inadvertent collection from a donor who is ineligible. Refers problems or questions of donor suitability to Medical Director or designee
2
Responsibilities For Donor Program Technician Resume
- Obtains and/or or documents Informed Consent of a blood or apheresis donor prior to collection; explains elements of donation procedure including information on risks of procedure and tests performed
- Carries out therapeutic phlebotomies according to departmental Standard Operating Procedures
- Ability & Willingness to wear personal protective equipment, for example safety attire, safety glasses, gloves, hats, ear plugs, and safety shoes
- Ability & willingness to work in a tobacco free environment
- General agencies and commands supported are
- SECRET clearance or higher at time of hire
- Highly proficient in Microsoft Office and related business software
3
Responsibilities For Specialty Program Technician Resume
- Knowledge of agricultural program policies, regulations and procedures
- Research, interpret and apply farm program provisions and regulations
- Facilitate a team
- Be innovative and creative. Ability to facilitate a team
- One year of specialized experience equivalent in difficulty and responsibility to the GS-6 level in the Federal service or private sector equivalent applying office methods and procedures to provide clerical and limited technical support to independently perform a full range of farm/farm loan program processes
4
Responsibilities For Management Program Technician Resume
- Research, interpret, and apply farm program provisions and regulations
- Knowledge of and ability to perform multiple computer operations, excel, word… for producing materials, organizing files, managing data, summarizing outcomes, producing tables that include graphics; report generation
- Good organizational ability – office organization for effective management, manage multiple, complex tasks in an orderly fashion; organize details of events, supervise work of students and other staff as appropriate
- : travel, work weekends, after regular business hours and holidays as needed
- Describe your experience and approach to working in a fast paced environment with strict deadlines for cross-functional projects that can potentially change direction at a moment’s notice
- Written and oral proficiency in languages other than English (Preferably Chinese, Spanish or Vietnamese)
- A problem solver – curious about how it works
- Embraces new engine technology for power, fuel economy and diagnostics
- Cares about co-workers, customer service and communications
5
Responsibilities For Engine Workshop Technician Apprentice Program Resume
- Inclusive of diverse perspectives
- Familiar with Windows and Microsoft Office 365 and Outlook (email)
- Organize and coordinate meetings,facilities and information for staff members
- Communicate accurate information
- Provide guidance tointernal and external customers
- General knowledgeof interrelationshipsamong department’s work units
- Possesses theability to reason and independently select the appropriate resolution to problems
- Displays a high level of effort and commitment toward work and displays high standards of ethicalconduct
- Experience: Two (2) years of experience to include: word processing, spreadsheet development, documenting management issues, financial analysis, data collection, report processing, brief preparation, read milestone schedules and send and receive emails
6
Responsibilities For Metrology Program Technician Resume
- Experience working with computer systems and databases
- Strong personal values
- Use correct spelling, punctuation, and grammar in composing written statements and when proof reading
- Process incoming and outgoing mail
- Technician Apprentice Program (TAP) 4 year apprenticeship
7
Responsibilities For Field Technician, Print Management Program Resume
- Upon successful completion of 4 year program
- Direct Deposit– Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to a financial institution of your choosing
- Proficient in making arithmetic calculations with speed and accuracy
- Positive attitude and highly motivated with a focus on customer service
- Adaptable to procedural, guideline, and legislative changes
- Have regular and predictable attendance
8
Responsibilities For County Program Technician Resume
- Coordinate CDHD project(s) activities, serve as a liaison with internal constituents, community and state
- Use automated equipment to develop or modify formats for final copy
- Interviews donors to determine eligibility according to the donor selection criteria of the departmental Standard Operating Procedures. The selection procedure is to include the medical history and physical examination. Provides the donor with opportunity to ask questions and provides explanation to assure donor understanding
- Subject to one-year probationary period
- Team oriented with positive attitude, and a reliable team member
9
Responsibilities For Maintenance Technician Bridge Apprentice Program Resume
- Provide technician support to other Exceptional Student Services departments and serve as back up as directed
- Provide clerical support to administrator and program staff
- Schedule teachers/facilitators for workshops, coordinate ordering/printing, distribute/monitor materials, prepare handouts, make catering arrangements, locate and reserve rooms for multiple meetings, facilitate registration, and generate class rosters in PeopleSoft for transcript purposes
- Order and maintain materials, supplies and materials for specific needs of program. Arrange delivery to offsite programs and/or trainings
- Maintain e-mail and voice mail distribution lists for specific work group
10
Responsibilities For Management & Program Technician Resume
- High Horsepower – 19 – 95 liter engines
- Marine – Pleasure and commercial vessels
- Power Generation – Consumer and commercial products
- No college debt – Cummins pays for your education
- U.S. Department of Labor Trade Certificates for Diesel Engines
- Diesel Engines–Light duty, midrange, heavy duty & natural gas
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