Program Manager, Digital Resume Sample

5.0
11 votes
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Dahlia Bogan
2788 Harvey Port,  Philadelphia,  PA
+1 (555) 225 3176

Work Experience


Program Manager, Digital Marketing
11/2017 - PRESENT
Philadelphia, PA
  • Ensure individual project implementation efforts are aligned with overall program ‎roadmap
  • Establish and execute program/project status reporting plan (includes overall health of the program)
  • Monitor and report on progress of projects, track and report status of program budget
  • Develop standard templates to effectively communicate across key stakeholders and leadership
  • Facilitate program demand management and intake processes
  • Manage staff of Digital Analysts supporting project execution and program facilitation
  • Support the Digital Marketing team by finding opportunities to increase online sales opportunities and throughput rates for marketing efforts supporting SiriusXM’s acquisition and conversion goals
  • Partner with Product to drive the translation of the strategic vision of the Digital organization into a coherent roadmap for delivery
Program Manager, Digital Solutions
12/2012 - 05/2017
Philadelphia, PA
  • Act as a single point of contact for program reporting, information and issue management
  • Be responsible for deliver and operationalization of Framework
  • Support strategy discussion with Leadership teams
  • Innovate, patent and publish, as appropriate
  • Exemplify and champion GE Beliefs and leadership values
  • Able pass a ten (10) year background check and pre-employment drug test
  • Proven track record of meeting project goals while satisfying quality, performance, schedule, product cost, and budget CTQ’s
Technical Program Manager Digital Technology & Initiatives
10/2008 - 07/2012
Houston, TX
  • Understand and activate the right digital marketing expertise for the right mission
  • Gather, document, and organize business, functional, and creative requirements from project stakeholders
  • Proven experience building business cases and establishing clear project vision
  • Able to work with a wide variety of teams throughout design, engineering, marketing and public relations (PR)
  • Expertise with data driven-insights and various analytics tools
  • Web and mobile development experience, particularly leaning towards user experience (UX) and product design
  • A passion for video games (solid knowledge on Blizzard games) and esports

Education


Grand Valley State University
2003 - 2008
Bachelor's Degree in Finance

Professional Skills


  • Strong collaboration skills, with experience in bringing together cross functional teams and leading execution in an agile delivery model
  • Excellent verbal and written communication and presentation skills, and the ability to interface directly with internal clients
  • Direct people management experience of exempt-level population, including coaching & development, prioritization, managing capacity, and giving feedback
  • Proven track record managing people, as well as influencing and interacting with senior level management
  • Web analytics experience including a solid understanding of web metrics, online testing methodology and digital optimization strategies
  • Experience in requirements gathering, business analysis, resource planning and project documentation
  • Improve the customer experience and support the business by identifying and managing the execution of website projects/maintenance requests

How to write Program Manager, Digital Resume

Program Manager, Digital role is responsible for translation, software, credit, integration, database, design, digital, languages, health, agile.
To write great resume for program manager, digital job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Program Manager, Digital Resume

The section contact information is important in your program manager, digital resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Program Manager, Digital Resume

The section work experience is an essential part of your program manager, digital resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous program manager, digital responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular program manager, digital position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Program Manager, Digital resume experience can include:

  • Excellent networking skills matured in an international organization, “leading by influence”
  • Analyze site metrics and related data to identify opportunities to improve sales, merchandising and the customer experience
  • Work closely with Digital Merchandisers to understand divisional merchandising needs and priorities, and plan strategy accordingly
  • Experience creating release plans which align to product roadmaps and other external projects
  • Define the scope and prioritization of the project in collaboration with senior management
  • Experience in the software industry with focus on requirements management and quality assurance

Education on a Program Manager, Digital Resume

Make sure to make education a priority on your program manager, digital resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your program manager, digital experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Program Manager, Digital Resume

When listing skills on your program manager, digital resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical program manager, digital skills:

  • Extensive experience creating project management artifacts and presentations
  • Experience in a digital marketing role, preferably with deep knowledge of the Asia Pacific market
  • Marketing experience in the digital space
  • Manage and prioritize a pipeline of digital initiatives originating from across the business and own communication with relevant stakeholders
  • SEO expertise, with 2-3 years of experience either agency or client side
  • Defining complex test strategies involving internal Chase applications, 3rd party vendor applications/microsites, as well as desktop and/or mobile applications

List of Typical Experience For a Program Manager, Digital Resume

1

Experience For Program Manager, Digital Marketing Resume

  • Further develop ABB’s ability to deliver new digital solutions by ensuring the most efficient usage of centrally available resources outside the BU or with external partners
  • Proven track-record in delivery management and the work with agile development methods
  • 5+ Experience in Project- and Requirements Management for projects > 1 Mio US$

List of Typical Skills For a Program Manager, Digital Resume

1

Skills For Program Manager, Digital Marketing Resume

  • Identify opportunities across categories on REI.com to drive digital sales and improve the customer experience
  • Providing process improvement and analysis support for large, complex, technology-dependent programs and projects that cut across business functional areas
  • Measure everything – rooting your work in insights and tracking toward KPIs using a variety of data sources (web analytics, client research, sales feedback)
  • Familiar with marketing strategy and processes, including online media, publisher development and web site integration
  • Support the launch and management of Joel Osteen marketing including
  • Document and track program activities including commitments from stakeholders, critical dependencies, and roles and responsibilities
  • Hands-on knowledge of Product and Software Development Life Cycle principles and testing methodologies/best practices
2

Skills For Program Manager, Digital Solutions Resume

  • A passion for organization and planning
  • Conduct regular monitoring of digital health metrics, understand trends and key performance drivers, and uncover actionable insights
  • Run ongoing optimizations to test, learn and improve our site health across 10+ regional websites to deliver against our digital strategy
  • Thorough knowledge of MS-Office Suite (Word, Excel, PowerPoint, Access
  • Drive the program team to progress against the Program plan, while tracking risks, developing mitigation plans and escalating to Program leadership, when necessary
  • Manage ongoing program level plans and coordinate activities and facilitates communication across the projects within the program to align on goals, objectives and implementation across entire program. This includes implementation scope and timelines, standards enforcement, and budget alignment
  • Development, implementation and refinement of Playbook activities as it relates to various Program needs within functions and sectors
  • Gather and consolidate inputs and requirements from various portal owners, technology teams, and product teams. Lead conversations around content mapping, demand intake, and prioritization efforts
3

Skills For Program Manager, Digital Plant Reliability Resume

  • Lead review process with portal owners, user experience, and editorial teams
  • Experience in program management with a complete end-to-end understanding of product development methodologies in both waterfall and Agile environments
  • Demonstrated ability to manage multiple, strategic client relationships at the Executive Level as well as Supervisor level
  • Program and/or project management experience within an enterprise digital ecosystem
  • Innovative and creative thinker; able to generate new ideas; forward-thinker; thought-leader
  • Define and track milestones
  • Gather and scope requirements
  • Proficient with tools such as MS Office suite and JIRA
4

Skills For Technical Program Manager Digital Technology & Initiatives Resume

  • Communicate and influence stakeholders with diverse points of view and build consensus
  • Highly self-motivated with ability to direct, lead, and motivate self and others
  • Work in a high-energy, dynamic environment
  • Well-organized, detail-oriented, energetic, independent and responsive to feedback
  • Flexibility and adaptability able to quickly and smoothly change direction based upon stakeholder or management direction, while remaining extremely organized and following tight deadlines
  • Build business case for projects and see them through to completion, including garnering organizational support, resources, and coordinating execution
  • Partners closely with the development team to define forward-thinking web strategies that deliver the best user experiences in the most technically efficient manners
5

Skills For Program Manager, Digital Business Resume

  • Build business cases for feature and functionality requests from partners within Digital Merchandising teams
  • Model and acts in accordance with REI’s guiding values and mission
  • Identify areas to gain efficiencies and automate processes where applicable. Conduct ad hoc analysis as needed
  • Disseminate and present results and recommendations for varied audiences
  • Familiar with paid media and CRM
  • Manage all IT-related aspects of the Office of Assessment’s State-mandated transition to computer-based testing for the Grades 3 – 8 ELA and Math Common Core exams and the New York State Alternative Assessment by
6

Skills For Program Manager, Digital Performance Analyst Resume

  • Partnering with IT, QA and UAT leadership across all phases of the testing lifecycle
  • Driving root cause analysis around defects to drive identification of break in process and ongoing improvement
  • Act as a single point of coordination for program reporting, information and issues management
  • Determine the resources (time, money, equipment, etc.) required to complete the project and the associated profit margin of a campaign
  • Scope project timeline and map to the appropriate resources across the BI Operations team(s)
  • Assisting in the planning and execution of application testing, working with process owners, business and Digital product managers, functional areas, customer experience/design teams and development
7

Skills For Program Manager, Digital Platforms Resume

  • Develop and maintain standards and processes; manage quality improvement activities
  • Facilitate cross- Digital and cross-LOB process improvement discussions with key stakeholders at various level of the organization to drive identified issues to resolution
  • Contribute to continuous improvement by leveraging CMM, Six Sigma or other methodologies
  • Manage the implementation of new digital products and experiences across APAC, on time and budget, ensuring that they achieve intended end user experiences and business objectives
  • In digital and direct response marketing
  • Explore new regional digital opportunities to target our clients
8

Skills For Technical Program Manager Digital Portfolio Motors & Generators Resume

  • Develop localization and go-to-market plans for global digital initiatives to ensure market readiness for Asia Pacific markets
  • Create and manage the execution of journey based, multi-channel campaign experiences on our owned properties with a focus on Hong Kong, Singapore and broader AxJ
  • Collaborate closely with business partners, marketing leads, visual designers, developers, and digital agencies across APAC as well as in London, Gurgaon, New York and San Francisco
  • There are currently no supervisory responsibilities associated with this job but potential to add one team member
  • Assign associates to the project based upon their skill assessment, technical competency, and capacity to support the project. Team members include PM, PS, or Developers (QA, Associates and Data or Automation) - depending on the needs of the project
  • Ensure that any metrics and measures are understood and scheduled to be provided at the project’s completion
  • Gather all required inputs, assets, materials or other collateral as required for asset creation in support of the project

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