Operational Risk Resume Sample
Pamela Hilll
98761 Kemmer Burgs,
Houston,
TX
+1 (555) 831 3078
Work Experience
Head of Operational Risk
09/2016
-
PRESENT
Dallas, TX
- The OCC, an independent bureau of the U.S. Department of the Treasury, acts as the Bank's primary regulator
- The Consumer Financial Protection Bureau (“CFPB”) conducts reviews and examinations of the Bank’s activities that are within the scope of various consumer protection laws; and
- The Federal Deposit Insurance Corporation (“FDIC”) insures the deposits of the Bank and would serve as liquidator upon a failure of the Bank
- Assisting with the delivery of accurate and timely reporting for the Bank’s operational risk reporting requirements
- Acting as primary point of accountability for management of operational risk associated with business line activities within the Region
- Providing input to the Global Business Line’s operational risk management strategy
- Ensuring the continued operation within the business line of an effective consistent framework for managing operational risk and internal control
- Providing assurance and oversight of control and monitoring activities of the business line within the Region to support the Group’s business to achieve desired levels of operational performance operating within targeted levels of operational risk, consistent with the Group’s risk appetite
Operational Risk Mgr
10/2012
-
03/2016
New York, NY
- Articulate/ present issues in a clear and concise manner
- Fluent in Japanese for reading, writing and speaking, business capable in English
- Work from Tokyo office
- Travel up to 15% (tentative) of its time including overseas
- Promotes operational risk awareness corporate-wide
- Leads teams of Operational Risk professionals in support of bank wide operational risk goals and objectives
- Prepares Operational Risk Reporting as requested
- Actively support local and Group Operational Risk and Internal Control (ORIC) initiatives to implement the next generation of operational risk management
Newton, Operational Risk Assistant
09/2009
-
05/2012
Philadelphia, PA
- Ensuring that operational risk management for the business line regionally is achieved in full compliance with regulatory and corporate guidelines and in a cost effective manner
- Co-ordinating with equivalent counterparts in other regions to ensure a consistent and best practice and ‘joined-up’ approach to the oversight and assurance of the business line across the Group
- Ensure that the changes to the business operational risk profile arising from the introduction of major projects and/or products within the business line, or managed by the business line are properly assessed and proactively managed prior to implementation
- Be a centre of excellence for the business line activities within the Region, providing advice and guidance on the management of risks and the development and maintenance of an effective control environment
- In-depth understanding of risk management principles, with a preference for those with a solid understanding of enterprise & operational risk management in regulated financial institution
- Understanding of typical risk management processes and industry practices. Proven ability to manage complex initiatives across multiple teams/platforms
- Critically challenge the norm and possess a probing mindset
- Establish effective relationships with different stakeholders
Education
Oklahoma State University - Tulsa
2004 - 2008
Bachelor's Degree in Finance
Professional Skills
- Excellent Communication Skills verbal and written, including negotiation, influencing & presenting skills
- Strong project management skills with experience working on large global or multi-divisional or cross-functional projects
- Strong organisational skills with the ability to multitask and prioritise; ability to work under pressure and to tight deadlines
- Strong attention to detail, keen problem-solving skills, and communicates effectively with both the business units and senior management
- Demonstrated team player with excellent organisation, planning and interpersonal skills
- Strong interpersonal skills to deal effectively with people from diverse cultural and social environments, in a collaborative approach with teamwork focus
- Strong MS Office skills – Specifically Excel, including Macro’s and VBA
How to write Operational Risk Resume
Operational Risk role is responsible for analytical, risk, presentation, business, leadership, interpersonal, influence, powerpoint, excel, english.
To write great resume for operational risk job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Operational Risk Resume
The section contact information is important in your operational risk resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Operational Risk Resume
The section work experience is an essential part of your operational risk resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous operational risk responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular operational risk position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Operational Risk resume experience can include:
- Manages North America operational risk staff. Leads team meetings for the global operational risk staff to discuss program updates and ensure continued alignment in strategic priorities. Maintains global operational risk plan of priorities
- Produces global operational risk reporting for the business, including quarterly risk metrics, quarterly input into the line of business top risk report, operational risk profile report, and ad hoc risk reporting as required
- Fluency in English and excellent presentation and communication skills. Leadership qualities Strong sense of responsibility and accountability
- Detail-oriented with excellent analytical, critical thinking and problem-solving skills with the ability to think strategically
- Well-developed problem solving skills and the ability to operate within a poorly defined and ambiguous environment
- Strong influencing, negotiation and Stakeholder management skills
Education on an Operational Risk Resume
Make sure to make education a priority on your operational risk resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your operational risk experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Operational Risk Resume
When listing skills on your operational risk resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical operational risk skills:
- Strong leadership, project management skills and ability to manage many competing priorities
- Good organizational and excellent written and verbal communication skills
- Strong analytical skills and proven ability to develop solutions to complex problems
- Proven people management skills, including delegation of assignments to others and successful coordination with multiple business partners and stakeholders
- Excellent communication skills, both verbal and written, and an ability to present ideas concisely
- Strong written, verbal, and visual communications skills
List of Typical Experience For an Operational Risk Resume
1
Experience For Operational Risk Mgr Resume
- Working experience with experience dealing with front office business, operations or risk management in a financial institution
- Effectively communicate with key internal and external stakeholders including regulators
- Build relationships with key stakeholders using leadership skills, tact and influence to deliver oversight that adds value in a constructive approach
- Experience with developing and syndicating IT Architecture Roadmap, identifying dependencies and developing underpinning delivery plans
- Work with Business to define and implement “Getting to Strong” and meeting Heightened expectations
- Monitor key risk metrics of the first line divisions for effectiveness of identify emerging risk trends using analytics
- Experience in managing internal IT to deliver customized IT functionality
- Provide training and instruction on the effective and consistent use of SA, ILR and P&SRP information
- Experience documenting process work flows and controls
2
Experience For Head of Operational Risk Resume
- Experience in Technology (IT) Risk Management and or Technology (IT) Audit including Information Security, and or Cyber Security
- Seek, develop, and facilitate strong working relationship with business and control partners
- Provide training and instruction on the effective and consistent achievement of the program requirements
- Experience implementing enterprise wide operational risk programs
- Demonstrated success managing large change initiatives on time and within budget
3
Experience For Operational Risk Group Manager Resume
- Responsible for the effective implementation of this Fraud Management Program
- Candidates with good academic track records
- Excellent team worker, able to work in matrix organization
- Developing, reporting and monitoring I&CM operational risk metrics (e.g., KRIs, KPIs)
- Assessing the consistency of the ORM framework implementation, and looking for opportunities to improve efficiency and productivity
- Conducting Risk review meetings across divisions, and ensuring management of Risk appetite is achieved
- Tracking, reporting and communication of deep dive results to management
- Tracking and reporting of results and status
4
Experience For Director Operational Risk Resume
- Developing and executing R&CA Information Technology (IT) System QA and ‘business acceptance’ governance process from a data perspective
- Developing and embedding ‘Run–the-Bank’ maintenance and governance processes for Reference and Core Data, Taxonomies and other context data
- Assessing and documenting the impact of new initiatives and corporate risk policies/standards on the I&CM control environment
- Creating and executing action plans related to operational risk
- Developing root cause analysis for I&CM operational events, and formulating proposed remediation plans
- Managing and/or performing special projects or assignments in support of I&CM operational risk
- Monitoring and evaluate the results of first line division self-testing of third party controls
- Contributing to the strategy and review of the ORM function as part of the group's leadership team
5
Experience For Manager, RJF Operational Risk Managment Resume
- Providing quality assurance reviews over execution of controls, completion of root cause analysis and follow up
- Providing ad hoc support to Wealth Management and Operational Risk programs and activities
- Supporting internal and external audits and regulatory examinations
- Leading, as needed, status meetings with key stakeholders in the SOX 404 program
- Advising – provide solicited and unsolicited advise on the GTI pillars risks, practices and processes related to IT Operational Risk
- Assist business partners in preventing, identifying, managing and mitigating their Operational Risks
- Perform administrative tasks, including resource allocation and scheduling, and assisting with the annual planning process
- The monitoring, assessing and challenging of key Operational Risk's and control issues across the business
- Develop forward-thinking concepts on building out the enterprise oversight and reporting on adherence to the P&SRP
6
Experience For Director, Operational Risk Oversight Resume
- Monthly report to Senior Management for escalation and follow up on ongoing issues including past dues, retargets and general control status
- Thresholds - developing and defining IT operational risk practices, standards and thresholds needed to ensure appropriate risk mitigation inherent in GTI
- Work Business in defining key risk indicators and setting thresholds for review or action that are informed by its risk appetite for different risk types
- Carry out analytical work using ORD’s various data sets, including issues and actions, internal/external incidents, metrics and RCSAs
- Support key initiatives including targeted risk assessments, root cause analysis of issues, themes and risk trending
- Innovative and willing to test new approaches to achieve control objectives while meeting business requirements
- Develop and help growing testing staff
- Participate in the identification and scheduling of the residual risk reviews
7
Experience For Operational Risk VP Resume
- Preparation of summaries of results highlighting key findings, control gaps, root causes, potential recommendations for remediation actions, etc
- Collection and review of data, including incidents, assessments, requirements and procedures
- Performance of analysis and testing of controls, systems, applications, etc
- Preparation of summaries of “deep dive” results highlighting key findings, and potential recommendations for remediation actions, etc
- Assist in ensuring appropriate governance of policies and procedures, and the Bank’s framework adherence to key regulatory requirements
- Manage team leading these efforts
8
Experience For VP Operational Risk Resume
- Connect Incident Loss Program results (backward-looking) with Scenarios
- Connect LOB risks (forward-looking) with scenarios
- Participate in major change initiatives of CBG WM and providing inputs to mitigate operational risks
- Other secondary responsibility includes lead/assist in reviews and updates of existing policies
- Partner with senior ORO team to provide coverage of CIB Banking, Investor Services, and/or Markets lines of business, as well as related support functions
- Support process improvement changes, working with Technology and Corporate Operational Risk (COR)
- Documentation and reporting of observations and recommendations
9
Experience For Regional Head Operational Risk, AXA Asia Resume
- Support the optimization and ongoing use of the Governance, Risk and Compliance (GRC) tools
- Direct the third party risk component of enterprise-wide risk reviews being performed by Enterprise Risk Heads
- Direct the development and delivery of third party risk education and training to Freddie Mac employees as required
- Partner with business lines to improve rollout of operational risk technology and identify efficiency opportunities in reporting and analytics
- Lead and develop training sessions as appropriate
10
Experience For Director, Operational Risk Resume
- Collaborative approach in working with lines of business
- Perform detail review of work papers, ensuring that all appropriate risks are identified and documented
- Actively support local and Group Operational Risk initiatives to implement the next generation of operational risk management
- Meets with Business Management to coordinate and support Enterprise Risk Management (ERM) practices within their lines of business ensuring consistency of approach and dissemination of best practices
- Maintain strong working relationships with business partners to enhance the role of the Operational Risk Framework
- Assist business partners with Committee presentations, system implementations and other inquiries
- Ensuring regular testing, certification and quality assurance of the adequacy and effectiveness of controls are reported and measured including completion of root cause analysis
List of Typical Skills For an Operational Risk Resume
1
Skills For Operational Risk Mgr Resume
- Strong appreciation of ‘’good governance’ – ability to structure efficiently, organize effectively and communicate clearly
- Strong numerical & IT skills including ability to use Excel to a good level
- Strong Presentation skills, verbal and written including use of MS PowerPoint and Excel
- Excellent engagement management, delivery, and report writing skills
- Excellent communication skills in working with Executives, Managers, and Auditors
- Excellent presentation skills, especially related to documentation and reporting
- Assertive, confident and articulate with excellent communication skills, can present to senior stakeholder audiences eg Risk ExCo members
- Effectively multi-tasks and prioritises and is highly organised
- Strong Microsoft Office skills particularly with Word, Excel, Outlook, and PowerPoint
2
Skills For Head of Operational Risk Resume
- Proven ability to work stand-alone, effectiveness in dealing with difficult stakeholders who have conflicting interests
- Effectively lead the team by living the Bank’s values and providing an environment where people can perform, grow and breakout
- Experience running projects independently; strong multi-tasking
- Prior experience in Risk Role
- Building effective relationships with key stakeholders to support and challenge their operational management of risks
- Working knowledge and experience with management systems and development of standards, work processes, and best practices
3
Skills For Operational Risk Group Manager Resume
- Experience in and knowledge of activities supporting operational risk management, including regulatory expectations and industry best practices
- Skilled in project management as well as work plan development and implementation; astute in strategic planning, budgeting, and allocation
- Experience in managing teams of high performing individuals
- Prior exposure to senior leadership through face-to-face interactions, presentation and/or meeting reporting expectations
- Financial services experience, preferably relating to an operational risk role in EMEA Region, UK or global financial services organisation
4
Skills For Director Operational Risk Resume
- Business knowledge and experience in the corporate banking and markets industry
- Oversee and enforce an effective, integrated operational risk framework, including policies, procedures and tools across the Region
- Experienced in strategic, critical and analytical thinking
- Demonstrates success in working collaboratively with people across the organization
- Previous data management/reporting experience and ability to define/measure issues and trends
- Approximately 3-5 years of Sales and trading, Operations or Finance experience
- Strong interest in Sales and Trading and risk management
5
Skills For Manager, RJF Operational Risk Managment Resume
- Business analysis or solution design experience with BWise or other GRC / IRM technologies including RSA Archer, MetricStream, RSAM, LockPath, etc
- Strong knowledge of instrument pricing and markets, particularly around retail brokerage or investment advisory programs, trade support, and capital markets
- Good product knowledge covering IB and PB products
- Experience in a similar role – in a big 4/ consulting or internal audit environment
- Experience in one or more industries including Financial Services/Energy/Public Sector/Consumer Business is a major advantage
- Experience developing processes in response to technology risks and control self-assessments
- Highly motivated and flexible, with a proven ability to deliver in a challenging and dynamic environment
- Experience and knowledge in finance, accounting, actuarial, financial controls, capital markets and investments
6
Skills For Director, Operational Risk Oversight Resume
- Experienced in managing a team that oversees Operational Risk is essential for this role
- Demonstrate CIBC’s core values (i.e., trust, teamwork and accountability)
- Previous experience Risk, Compliance or Audit background
- Leadership experience of large teams
- Financial Services experience in crisis management and event-driven communications
- Big 4 background and/or operational risk experience with top tier financial institution
- Managing the implementation and ongoing support of Operational Risk controls and periodic Permanent Controls reporting
7
Skills For Operational Risk VP Resume
- Identifying process improvement and implementing strategic changes across the organization, following formal Project Management methodologies
- Supporting three major business lines' Investment Banking, Corporate Banking and Equity Capital Markets, each with its unique sets of risks
- Working knowledge of change management processes, methods and procedures; and a working knowledge of investment banking systems and technology
- Understanding of the Retail Banking business drivers
- Coordinating outsourcing requests and executions of Service Level Agreements between BNPP Australia Branch and other parties
- Managing the local IT Security topics and liaising with the regional teams where necessary
- Assisting in the implementation of new systems or enhancements of existing systems
- Managing complex teams and working with multiple delivery and business partner teams
8
Skills For VP Operational Risk Resume
- Operating in a continually evolving regulatory and market landscape
- Understanding of core risk management programs, specifically focused on risk identification, assessment, management, mitigation and reporting
- Managing / Driving Business change
- Understanding of BCBS 239 and/or AMA
- Monitoring the management of operational incidents
- Following up internal and external audit findings and recommendations
- Managing Business Continuity Plans (BCP) at the Territory level
- Organizing Territory Operational Risk and BCP Committees
9
Skills For Regional Head Operational Risk, AXA Asia Resume
- Dealing with senior management of the various support units and control groups
- Dealing with different systems that support each of the business lines
- Providing the required support to manage operational risks
- Dealing with ad hoc, time-sensitive requests and projects
- Understanding of governance, change management, data model, and foundational elements concepts
10
Skills For Director, Operational Risk Resume
- Understanding of Risk Management concepts and frameworks
- Training and communications materials,
- Conducting periodic risk and control self-assessments with key business areas
- Aptitude for programming, specifically for automating and visualizing reports and data mining and management
- A team builder with a track record of attracting, developing, and retaining high-performing talent
- Sound understanding of prudential compliance requirements, Basel II and III, SOX and understanding of all banking regulatory contact processes
- Interested in sharing your knowledge through managing & mentoring junior staff members
- Volcker Rule The Bank has identified certain units as Trading Desks to engage in Permitted Proprietary Trading Activities in accordance with the Volcker Rule
- Knowledge of Internal Control and an understanding of operational risk mitigating activities would be an advantage
List of Typical Responsibilities For an Operational Risk Resume
1
Responsibilities For Operational Risk Mgr Resume
- Proactively drive the identification, assessment, measurement, mitigation and monitoring of operational risk through consumption of information from the effective deployment of RCSA’s, KRI’s, scenario analysis, event management (monitoring of event recording, event trend analysis) and targeted risk assessments
- Advocate for, influence and represent the GTI pillars’ needs and interest to ensure the development of policies, standards and practices incorporate GTI’s needs and considerations
- Lead the implementation of IT Risk Framework, GTI Enterprise Risk Control Framework, projects and processes that mitigate IT operational risk in GTI pillars under the incumbent’s portfolio. The role provides business, operational and long term strategic guidance in the development of IT Operational risk controls, processes, and tools
- Monitoring – to be informed of operational risk reporting; Audit and Compliance reviews; practices and activities related to IT Operational Risk; practices and mitigation to ensure compliance with Corporate and regulatory requirements
- Goal-oriented, self-motivated team worker with strong analytical and communication skills
- Ensuring that the First Line of Defence effectively and optimally manages risk and the risk and reward dynamic
- Analytical and problem solving skills (critical thinking ability)
2
Responsibilities For Head of Operational Risk Resume
- Extensive operational risk experience in an institutional banking business environment is a prerequisite. Global Markets FICC experience is highly desirable
- Well-developed writing and visual presentation skills sufficient to articulate analytical results, options, recommendations and benefits
- Use critical thinking skills, along with multiple data points to drive decisions
- A demonstrated ability to successfully lead multiple competing priorities from the business areas, Compliance or Information Technology is critical
- Analytical skills and the ability to condense large amounts of data into useful, relevant and concise pieces of information
- Knowledge of data quality management operational controls (data validation, monitoring and reporting)
3
Responsibilities For Operational Risk Group Manager Resume
- Functions as primary point of contact with GE Capital International HQ for operational risk related ‘Getting to Strong’ initiatives/projects and provides
- Experience preparing reports related to risk management or compliance issues is required
- Experience at implementing enterprise-wide third party risk programs
- Related banking, financial regulatory and management experience
- FCA compliance and regulatory experience (knowledge of client assets and transaction reporting advantageous)
- Recent staff Management experience
- Build strong relationships and interacts with senior management or executive levels
4
Responsibilities For Director Operational Risk Resume
- Related professional work experience, at a financial services institution
- Build and lead strong team
- Continually improve and identify new and effective risk metrics that inform management about trends in risk outlook for targeted areas of risk
- Proven ability to think critically, analyze problems and garner support for solutions
- Mature and develop the effective and consistent delivery of the Travelex Risk Assurance framework
- Ensuring OPR (Operational Risk) score is maintained at an appropriately high level Reporting
5
Responsibilities For Manager, RJF Operational Risk Managment Resume
- Speaking/reading Spanish is mandatory
- Promoting cross-LOB/Function consistency and adoption of best practice
- Steering committee materials,
- Liaising closely with Group Operational Risk Management
- Managing the implementation of new Group ORM initiatives as they arise
- Reporting to ORM Committee (preparation of papers and coordination of papers submitted by other departments)
- Uncovering potential concerns between EOR and Compliance integration and helping drive resolution
- Participating and driving content for various program update meetings, joint department status meetings, and leadership status meetings
- Advising the business teams of emerging change and impacts to business as usual
6
Responsibilities For Director, Operational Risk Oversight Resume
- Monitoring of various exceptions to highlight potential disclosure obligations across Asia Pacific markets
- Working collaboratively with EOR, Compliance, and Deloitte staff and maintain and build relationships with stakeholders in all lines of defense
- Overseeing the quality processes to ensure company and customer requirements are met
- Service providing – acting as single point of contact for IT Operational risk interfaces to the GTI pillars
- Provide learning/coaching to team members and local staff
- Familiarity with the COSO internal control framework and executing internal control testing
- Work under pressure with competing demands and challenging deadlines. Ability to travel
7
Responsibilities For Operational Risk VP Resume
- Sound knowledge of problem solving and decision making techniques, and the ability to generate solutions to problems and decide on a course of action
- Oversee and challenge senior management within the Region to ensure they are discharging their responsibilities for managing operational risk within appetite
- To standardize reporting formats across HNAH, including operational risk heatmaps, dashboards, KRIs, etc
- To provide timely assistance/guidance to businesses on operational risk reviews (including quality assurance) and related reporting
- Perform sampling and testing to prove quality of Technology team’s responses
- Co-ordinating – information required to create an IT Operational Risk profile for the GTI pillars
- Provide overview and incorporate internal & external loss data sets, conduct scenario analysis, understand the impact on the capital calculation and optimize outputs
- Business colleagues, predominantly in Corporate & Investment Banking
8
Responsibilities For VP Operational Risk Resume
- European Operating Committee Members
- Prepare summaries of results highlighting key findings, control gaps, root causes, potential recommendations for remediation actions, etc
- Advise on best practices leveraging expertise and industry insights
- Knowledge of products and markets, particularly around retail brokerage or investment advisory programs, trade support, banking products and capital markets
- Manage projects by ensuring on-time delivery and a high level of quality
9
Responsibilities For Regional Head Operational Risk, AXA Asia Resume
- Develop end user training and reference materials
- Knowledge of operational risk concepts and testing programs
- Knowledge of relevant regulatory frameworks including FCA, CONC Handbook
- Drives performance, able to work under pressure and meet demanding deadlines
- Comfortable collaborating with various internal audiences
- Sound working knowledge of operational risk management principles and practices across multiple lines of businesses and geographies is essential
- Comfortable interacting at senior level i.e. regional CEO and CRO
- Expertise in evaluating complex data relationships and the ability to develop strategies based on the knowledge gained from the analysis
- In depth understanding of various analytical/statistical techniques in order to facilitate the most relevant and innovative analyses
10
Responsibilities For Director, Operational Risk Resume
- Master Quality Management / Process Engineering desirable / not limitative
- Broad and deep knowledge of current and emerging technologies. Ability to understand complex technical systems and the business processes they support
- Evaluate circumstances, alternatives within the broader context before making decisions
- Manage multiple, concurrent large scale projects from ideation through testing and implementation
- Comfortable working in a fast-paced, highly collaborative environment
- Advanced understanding of controls and operational risk
- Able to quickly understand complex client issues and apply problem solving techniques to provide recommendations which are not purely theoretical
- High-level understanding of downstream systems and processes
- Proficiency with Microsoft Office Suite (including PowerPoint), Visio, and SharePoint
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