Operation Specialist Resume Sample
Stephania McClure
86507 Osborne Mountain,
Philadelphia,
PA
+1 (555) 223 9461
Work Experience
Operation Specialist
10/2015
-
PRESENT
Chicago, IL
- Basic PC and mainframe computer experience required
- Knowledge of the different job types
- Follow instructions to ensure quality requirements and productivity standards are met
- Lift/push/pull up to 40lbs
- Twist and squat necessary
- Performs daily machine operator maintenance
- Records and verifies data from system driven reports or other documents
- Flexibility to cross-train in all essential functions
- Work is basic and routine most decisions are made from a limited number of well-defined choices
Business Operation Specialist
03/2009
-
07/2015
San Francisco, CA
- Able to multi-task and make sound decisions
- Able to follow documented procedures and instructions
- Able to communicate with management team
- Flexibility to change tasks to meet deadlines in a changing environment
- Ensure integrity and customers account
- Be a team player and provide operational support to work unit to eliminate customer impact
- Strong analytical ability and knowledge of accounting and securities processing
- Some understanding and experience with the calculation and reporting of performance returns preferable
System & Online Operation Specialist
01/2004
-
11/2008
Philadelphia, PA
- Self directed team oriented, individual with strong leadership abilities
- Strong interpersonal and communication skills key to success in this role
- Assist Procurement professionals with general SAP R/3 support
- Participating in cross-business teams to develop and implement common procurement tools
- Data and Process Analysis of current Supply Chain systems transactions and tools
- Coordinating process and system updates, user acceptance testing, and communications
- Providing Customer Service (i.e., responding to requests for information and/or process related questions)
- Assisting with training in support of system enhancements and/or business practices
- Defining requirements and working with IT to develop procurement tools compliant with my client's policies
Education
Huntington University
1998 - 2003
Bachelor's Degree in Computer Science
Professional Skills
- Demonstrated strong problem solving skills, passion to learn, open mind, strong motivation
- Strong Process documentation skills, structured problem-solving and analytical skills
- Soft Skills – Strong leadership skills with team management
- Excellent customer-facing, project management, strong writing and verbal communication skills, interpersonal presentation and multi-tasking
- Very good communication skills, good presentation skills
- Excellent communication and inter-personal skills needed in dealing with clients
- Strong computer skills- Microsoft environment.: Excel, Word, Outlook
How to write Operation Specialist Resume
Operation Specialist role is responsible for english, analytical, excel, interpersonal, technical, computer, software, digital, presentation, documentation.
To write great resume for operation specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Operation Specialist Resume
The section contact information is important in your operation specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Operation Specialist Resume
The section work experience is an essential part of your operation specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous operation specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular operation specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Operation Specialist resume experience can include:
- Experience working in a very fast paced environment with strong multi-tasking
- Effectively use computer and peripheral devices as it pertains to EFB management
- Basic Excel MACRO skills
- Experience in establishing and supporting automated application monitoring protocols
- Good customer facing capabilities and meeting customer expectations
- Strong problem solving ability with an interest in resolving customer issues
Education on an Operation Specialist Resume
Make sure to make education a priority on your operation specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your operation specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Operation Specialist Resume
When listing skills on your operation specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical operation specialist skills:
- Excellent written and verbal communication skills coupled with strong computer skills
- Good communication and coordinating skills
- Resilient, able to hand pressure, and good time management skills
- Good oral and written language skills in both Chinese and English
- Solid written and verbal communication skills with ability to convey information
- Strong attention to detail, organizational skills, thoroughness, time management and collaboration
List of Typical Experience For an Operation Specialist Resume
1
Experience For Business Operation Specialist Resume
- Work independently yet has excellent interpersonal skills and the ability to communicate effectively with other Team Members
- Good organization, communication and coordination skills
- Effective communication skills with technical and field staff
- 1)Required Skills and Abilities
- Forecast validation of weekly segment forecasts and owner of monthly territory forecasts along with the GM
- Experience in project management or order management
- Customer service experience in a professional/ office environment
2
Experience For Service Operation Specialist Resume
- Experience with automated customer service platforms
- Network experience: WAN, LAN, WLAN
- Works with Legal to ensure all vendor agreements are reviewed prior to issuing POs
- Build appropriate and effective relationships with organizations outside the own domain as well as vendors, customers, governance organization, etc
- Related Administrative or Facilities Operations experience
3
Experience For System & Online Operation Specialist Resume
- Operate independently without direct supervision
- Integrated Operations Control Center experience required
- Experience with production facility and equipment alarm management
- Experience in PCN/SCADA/Automation data – interface data in the field
- Providing updated technical information to service centers and guiding body builders to comply with MB mounting and retrofitting directives
- Answering service calls from end users and forwarding inquires to appropriate engineers
- Ordering service parts to factories and tracking of urgent orders
4
Experience For Senior Operation Specialist Resume
- Interfacing with members of the SC Operations team and Procurement to identify and implement process improvement opportunities
- Reporting and data stewardship
- Driving Process Improvement initiatives and BT and IT projects at the territory level, under regional guidance
- Understanding Windows Desktop architecture and associated downstream support processes
- Understanding of various HW & SW architecture in telecommunications
- Relocating to Dublin, VA area
- Reporting of WM on-shore client's net new money (NNM) and calculation of WM on-shore net revenues
5
Experience For Telemetry Operation Specialist Resume
- Conducting industry analysis: Technological, Social, Political and Economic
- Responsible for creating new client reports, loading data and writing processing documentation
- Support Ops Leader in introducing, improving, co-ordinate and monitoring engineering and administrative processes inside of the organization
- Verify and manage client documents including account opening, document updating and account closing
- General understanding of WDP&R’s business and operating model with the ability to come up to speed quickly in new environments/businesses
- Process daily transaction activity, including trades, corporate actions and cash movements ensuring that all activity is properly reconciled in the system
6
Experience For Loan Operation Specialist Resume
- Serve as a point of contact for customer and vendor relations including, purchase orders, payment status, billing, issue resolution, etc
- Provide customer-facing implementation support & product training
- Take part in multi-disciplined (finance, administration, operations, engineering, sourcing) teams on assigned tasks
- Accurately assist in preparing and printing weekly photographers’ schedules and related paperwork
- Maintain documentation regarding configurations, operations and troubleshooting procedures
- Provide information to other departments relating to Installation, Service Billing and Consignments
7
Experience For Infrastructure Operation Specialist Resume
- Coordinate vendor management processes including identification, selection, evaluation, cost and quality management for regional enterprise learning programs
- Arrange travel logistic issue for RA team, including tickets booking, hotel reservation, visa application for overseas travel, and etc., make records clearly
- Organize team building activities, including monthly activity, birthday and registration submission/approval celebration, new comer welcome, and etc
- Provides subject matter expert advice and guidance relating to the standardization and safe execution of the organization's flying-hour program
- Provide training and support to field operations for alarm management downtime reporting
- Perform Shanghai specific regulatory reporting according to regulatory requirements, on a regular or ad-hoc basis
- Collaborates with OR Manager/ANMS in creating OR staff schedules by inputting, populating, and completing staff data and work schedules in scheduling/payroll software to include new and existing staff
- Follows department staffing guidelines to ensure core staffing needs are fulfilled and schedule is posted by deadline
- Approves PTO/OPL requests, and shift/call trades per department guidelines and organizational policies. Works with OR manager and ANMs to resolve requests outside of guidelines/ policies
8
Experience For Private Banking Operation Specialist Resume
- Forecasts potential and known short-term and long term staffing shortages and develops plan for coverage. Reports findings and recommendations to OR Manager and ANMs and takes appropriate follow-up action
- Production monitoring experience with a focus on abnormal changes to well production
- Normal setting for this job is: office setting and maintenance shop
- Maintains records of compliance related to the Oregon Nurse Staffing Law and other regulatory requirements
- Work to ensure relevant KPI/PI’s goals for the team they are working with are met for the product or assignment
- Follow the requirements concerning Information Security described in Volvo’s Security Handbook
- Fully capable of estimating the resource, budgetary and schedule requirements of Desktop projects
9
Experience For Field Operation Specialist Resume
- Assist Regional Sales Manager in business development and marketing
- Monitor RMA’s to ensure equipment is returned for complaint investigation handling
- Process service contract quotations, setup bill plans, review documentation and process invoices to ensure entitlement does not lapse due to processing
- Partners with API Learning Specialist (trainer) to track and report state exam scores
- Affidavits, and notarizes; sends to Licensing Department with Driver License copies
- Agent name and/or address changes to corporate HR and Licensing Department
10
Experience For Banking Operation Specialist Resume
- Monitors and observes the training budget, nominates employees for various trainings
- Coordinate the training for Service Supplier
- Be a contact person in Beijing office, organize BJ staff family day and year-end celebration
- Register training courses for RA team and make records clearly
- Reviews proposed actions for compliance with governing guidance and regulations
List of Typical Skills For an Operation Specialist Resume
1
Skills For Business Operation Specialist Resume
- Good communication skills and ability to work under pressure, able to bear hardships and stand hard work
- Excellent technical and customer service skills
- Outstanding organizational skills and the ability to work independently
- Analytical skills to think in a logical manner
- Ensure the Good – Order – Package (GOP) to logistics team’s, purchase order quality check and Sales force stage update prior to order entry at SAP system
- Good computer skill, especially excel and PPT report
- Proactive working attitude and good networking/interaction skill
- Solid GMP background and experience
- Initiate and incorporate creative skills in work assignments
2
Skills For Service Operation Specialist Resume
- Well-developed interpersonal & communication skills, articulate and relatable
- Good experience in the PPT and excel
- Good English capability in listening, speaking, reading and writing
- Good English capability in reading, writing and speaking
- Experience developing and leading strategy
- Skillful at digital learning tools such as supporting WebEx, video conference, animations
- Skill in administering electronic systems of record pertaining to Stan/Eval functions
- CET-6, good at English writing and speaking
3
Skills For System & Online Operation Specialist Resume
- Experience in managing and dealing with remote cross-functional and multi-functional teams
- Experienced in office softwares including : ppt, words, excel etc..
- Experience working in a production or service environment
- Experience working with a Case Management System
- Strong solutions knowledge with business understanding & market knowledge
- Experience working with executive leadership
- Experience in building relationships with key customers and internal partners
4
Skills For Senior Operation Specialist Resume
- Working experience and above
- Relevant fulltime or internship work experience within the finance or operation department in Marketing Services industry
- Good learning agility and able to work in a fast-pace corporate environment
- Related professional experience (banking/financial services industry or customer service)
- Experience in use and function of office equipment applicable to position including but not limited to
5
Skills For Telemetry Operation Specialist Resume
- More than 3 years working experience
- Strong logical thinking ability
- Reviews existing systems/processes and challenge the validity of given procedures and processes with a view toward enhancement or improvement and automation
- Strong responsibility sense, Business sense, initiative and logical thinking ability
- Excellent "on the job" training
- Experience in leading development teams with Java, DB2 and ETL technologies/ Web Development with ETL /COGNOS background
- Hands on experience in Telco BSS (development, support, Managed Services or working at a Telco IT or business department)
6
Skills For Loan Operation Specialist Resume
- Hands on experience in Telco BSS (development, support, MS or working at a Telco IT or business department)
- Customer-facing experience in Telco environment
- Determine and assign correct priority on created or received cases and act according to given instructions
- Working experience in department assistant
- Oracle DB, SQL and PLSQL hands-on experience
- Network Admin experience
7
Skills For Infrastructure Operation Specialist Resume
- Overall IT experience
- Windows 7/10 experience – install, support and troubleshoot
- Hardware experience – printers, scanners, tablets, laptops, connectivity, mobile phones, etc
- Verify and validate the Simple, Faster, Better checklist for all branches
- Above 3 years sales experiences in Medical and Healthcare industry
- Experience with the RIO (Risks, Issues and Opportunities) processes and tools
- Experience with Docker and AWS (or any other cloud)
- Solid Administrative/Clerical background
- Strong logical analysis ability
8
Skills For Private Banking Operation Specialist Resume
- Experience working with Case Management System
- Strong ability in Microsoft Office
- Practical experience with SQL and Excel
- Preferably experience in Track-wise system
- Very good at office tools
- Good at Microsoft Excel. Be familiar with Excel V-lookup
- Admin Support and data entry experience for nonexempt and personnel preferably in a high volume, fast-paced customer focused environment
9
Skills For Field Operation Specialist Resume
- Demonstrate a commitment to an injury free work environment
- Conducting market research for determining brand perceptions, understanding customer needs, evaluating market penetration, analyzing competitors
- Working knowledge of processing plant, storage facility, transmission pipeline and gathering pipeline system operations
- Monitoring and tracking website messaging, competitive advertisements etc
- Reporting of billing and transactions to manager at defined intervals
- Driving BMS and Cadence and Operating discipline in the territory
- Reporting of key measuring components (NNM, AuM, Net Revenues, opened/closed accounts) through the Global Management Information System (GMIS)
- Marketing data analysis process delivery, execution & monitoring
10
Skills For Banking Operation Specialist Resume
- Performing customer satisfaction survey annually and compiling results report
- Building marketing dashboards, which visualizes fundamental performance indicators
- Driving BMS and Cadence as well as Operating discipline in the territory
- Working well with demanding clients and under extreme pressure
- Managing enquiries from new / existing customers
List of Typical Responsibilities For an Operation Specialist Resume
1
Responsibilities For Business Operation Specialist Resume
- Analytical and organisation skills
- Very good knowledge ofEnglish language, good knowledge of German language as an asset
- Experience in investment operations
- Good knowledge of MS Office (especially Word and Excel)
- Performing end of day balancing to ensure that all inputs balance to all outputs
2
Responsibilities For Service Operation Specialist Resume
- Preparing and updating of procedures, statistics and KPI’s
- Ensuring compliance to business process and guidelines
- Driving closure on orders not loaded (ONL) / problem orders
- Overall owner for the execution of the billing process of tooling to customers, including rentals and shipment
- Be responsible for the reconciliation of monthly billing utilizing internal billing system
- Open incoming mail related to Licensing. Distribute as needed
- Broad and overall understanding of asset management industry
- Communicate with team regarding customer-related questions and issues
- Prepare entries to general ledger (GL) accounts, understanding the accounts' use, purpose and flow of entries
3
Responsibilities For System & Online Operation Specialist Resume
- Creates and maintains personnel files and I-9 for all agents. (Filing)
- Additional files for licensed employees (specific file for IAFs, court documents, personal statements, licenses and continuing education docs
- Participate in the deployment of micro services and game servers that are highly available, scalable, and self-healing
- Provide customer service and communicate with security specialists on an ongoing basis
- Evaluate and provide training to personnel
- Gather and evaluate information, using tools such as photographs, computer equipment, or sensitive radio equipment
- 2) Desired Level of Qualification
4
Responsibilities For Senior Operation Specialist Resume
- Maintaining and monitoring the account balance of the six TCF Banks with the Federal Reserve Bank ensuring the Board’s established daylight overdraft limits are not exceeded
- Analyzing and executing outgoing wire transfers via the Automated Wire Transfer System for the six TCF Banks ensuring that all wire transfers are accurate, complete and in compliance with government regulations
- Ensuring that the proper levels of authorization have been obtained according to the dollar amount of the request(s) and verifying the authenticity of approval signatures. If needed performing confirmation callbacks with all levels of management, frequently confirming with Executive management
- Identifying, assessing, and prioritizing potential problems; when needed escalating issues and concerns to upper level management. Completing domestic and foreign wire research while working with both domestic and foreign banks
- Processing incoming wires ensuring that the name and account number match TCF’s Customer Information File (CIF) records, and providing timely notification to internal departments and/or customers
- The job requires knowledge of E-Discovery suite of products, application and database installations and support and some knowledge and previous experience on Infrastructure (Servers, Storage, Windows, Linux and VMware)
5
Responsibilities For Telemetry Operation Specialist Resume
- Run and operate the installed hosting service environments
- Application support and familiarity of Service Now or any other Ticketing system
- Knowledge of various infrastructure applications including Active Directory, DNS, and DHCP, SEP and SCCM
- Knowledge of Windows/Linux OS, SQL databases
- Liaise with the Management Company and the Client for KIID’s approval
- Basic knowledge of KIID
6
Responsibilities For Loan Operation Specialist Resume
- Sense of responsibility and orientation on quality
- Work individually and in the team
- In-depth knowledge of Investment Fund Industry and Securities Market
- Computer literacy in MS Office (especially Excel)
- Recent graduates are welcome
- Reconcile cash, transactions and holdings against all custodian balances
7
Responsibilities For Infrastructure Operation Specialist Resume
- Set up new accounts and securities on the system including working with third party vendors and custodians to ensure account assets and cash are transferred properly Generate and reconcile performance returns on a daily and monthly basis for portfolios and composites
- Research outliers and identify causes of variations
- Generate reports for client’s staff and their client on a daily/ weekly/ monthly/ annual basis
- As one of business enablement team member, responsible for providing compliance advice to IBM China Development Lab's business process owners and solve issues, lead compliance testing
- Responsible to compose and write material as lab message to deliver business compliance enablement communication with employee and report to IBM global community
- Support lab's business compliance enablement planning, promotion and implementation, include general business compliance policy and company culture transformation
- Responsible for prepping incoming work, making sure rubber-bands, paperclips and list tapes are removed from work. Prepare work for high speed sorter capture
- Support global integrity events landing in China
- Activate various financial instruments (shares, bonds, ETF’s, structured products, funds, rights, warrants, derivatives, etc.) on IT platform
8
Responsibilities For Private Banking Operation Specialist Resume
- Resolve intraday client’s queries via mail and phone (90/10%)
- Data Correction function -- Responsible for keying any missing information from the MICR line/Codeline accurately: account number, transaction code, serial number or dollar amount
- Balancing -- Filing sorted Branch trays in numerical order in the Power Encode area, pull trays from individual sorters, file print screen sheets, look up information for balancer(item reviews), look up rejects, and re-file items that are pulled
- Support operations utilizing Oracle systems (SSP5 & ERP), to process requests for quotes, placement of PO’s to final delivery of supplies in a timely manner
- Self-motivated with ability to grasp new concepts and technical skills quickly
- Prioritization / escalation of urgent orders and follow up
- Knowledge and experience in Kenan Fx
- Experience with SLA/KPI break/fix procedures
- Assist with the expediting orders to meet short cycle customer requirements
9
Responsibilities For Field Operation Specialist Resume
- Be responsible to enter outage tooling needs in the Maximo system
- Be responsible to communicate any discrepancies with billing and suppliers to management
- Be responsible for coordinating with supplier / vendor to ensure Tool Center domestic and international shipments
- Process check requests through Accounts Payable application
- Support operations with monthly liquidations to customer for projects
- Assist Customer Service Rep with customer issues resolution related to freight charges
10
Responsibilities For Banking Operation Specialist Resume
- The territory sales ops manager is responsible for facilitating an efficient cadence between territory and regional segment teams including on-time and accurate submissions
- Support optimization of shipments with proactive backlog management along with the GSC teams along with coordinating financial instruments including BGs, LCs etc. with channel partners and internal finance teams
- Routine outsourcing labor management
- Monthly outsourcing KPI analysis
- Monthly outsourcing fee accrual / payment
- Quarterly outsourcing fee audit
- Multi-sector outsourcing data support
- Mid-year / year-end service staff meeting assist
- Complete onboarding activities for new IDD customers
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