Onboarding Coordinator Resume Sample
Enoch Trantow
9923 Davis Vista,
New York,
NY
+1 (555) 247 4638
Work Experience
Executive Onboarding Coordinator
08/2016
-
PRESENT
Dallas, TX
- Coordinates the calendar scheduling, presenters’ agendas, communications to new hires and all administrative tasks and materials production involved in the New Hire Orientation program and Clinical Orientation program where appropriate
- Support the New Hire Onboarding team
- Works with the sales team to help coordinate the intial setup and determing when the adivsor is ready to start their onboarding process
- Reviews Schedule D with client and answers any applicable questions surrounding the Master Client List and interface setup items
- Researches the initial aspects of advisor's practice to be used in the onboarding process and sets clear expectations with the advisor on when items need to be completed in order to hit overall project deadlines
- Ensures the accuracy of the master client list and data feed interface setup projects
- Reviews information from Schedule D to ensure database settings are setup correctly
- Holds client accountable to timelines set by Onboarding team for delivery of items
Onboarding Coordinator
12/2012
-
05/2016
San Francisco, CA
- Processes client requests regarding master client list or interface changes
- Makes decisions based on facts and circumstances for committing Orion resources to meet advisors timeline
- Responsible for setting up the initial database framework
- Obtains required information from advisors and custodians and works directly with the Accounting Analysts in order to get new data feeds in working order
- Determines and implements database settings for various aspects of the system
- Tracks and maintains interactions via Salesforce.com CRM
- Provide administrative support to all pre-boarding and onboarding activities
- Printing and preparing confidential information to be stored in employees hardcopy file
Client Onboarding Coordinator
07/2007
-
06/2012
Chicago, IL
- Verification of employee personal data into various human resources systems
- Processes various forms related to activities for new-hire processing
- Runs pre-boarding system reports and creates reports utilizing Excel
- Maintains tracking spreadsheets for assigned group of applications
- Communication and outreach to new hires
- Troubleshoots new hire issues
- Handle introductions of topic specialists at the start of Orientation and other training sessions and provides courses in such a way to stimulate and motivate attendees
Education
Webster University - Orlando Campus
2002 - 2006
Bachelor's Degree in Marketing
Professional Skills
- Advanced skills in MS Excel - Excellent PC skills (including Windows, MS office, internet browsers and database applications)
- Proven interviewing, recruiting and sourcing skills
- Customer focused with excellent customer satisfaction skills
- Have excellent customer service and interpersonal skills; ability to communicate with a variety of individuals and groups
- Superior and demonstrated project management, attention to detail, analytical and organizational skills
- Excellent customer service skills and presence to build successful project relationships
- An understanding of HR systems would be an advantage and experience of working with an Applicant Tracking System [ideally i-GRasp experience] would be ideal
How to write Onboarding Coordinator Resume
Onboarding Coordinator role is responsible for recruiting, research, analytical, organizational, retail, training, mac, auditing, security, architecture.
To write great resume for onboarding coordinator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Onboarding Coordinator Resume
The section contact information is important in your onboarding coordinator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Onboarding Coordinator Resume
The section work experience is an essential part of your onboarding coordinator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous onboarding coordinator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular onboarding coordinator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Onboarding Coordinator resume experience can include:
- Communicate effectively with all new starters up to Director level
- Exceptional communication skills – both verbal and written
- Effectively communicate verbally with new employees, contractors, vendors, students and volunteers of various cultural and educational backgrounds
- Work independently and effectively with all levels of individuals. Ability to convey a positive and professional image
- Ensuring new hires have a great onboarding experience by providing prompt and proactive communication throughout the process
- Strong ability to utilize resources including documentation, reporting, and training
Education on an Onboarding Coordinator Resume
Make sure to make education a priority on your onboarding coordinator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your onboarding coordinator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Onboarding Coordinator Resume
When listing skills on your onboarding coordinator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical onboarding coordinator skills:
- Solid record of organization and priority management skills
- Strong communication, prioritization, and organization skills
- Strong proven interaction and communication skills
- Strong customer service focus, with excellent written and telephone communication skills
- Learning to work effectively as a team member and independently learning core aspects of the job
- Developing research and analytical skills
List of Typical Experience For an Onboarding Coordinator Resume
1
Experience For Employee Onboarding Coordinator Resume
- Effectively present information and respond to questions from managers, recruiters, executives, new hires / new team members
- Previous experience creating and implementing employee orientation and onboarding programs
- Conduct regular audits prior to, throughout and following annual compliance training
- Administrative experience, preferably in a shared service centre environment and ideally with a fast paced Resourcing/Recruitment team/function
- Experience with Success Factors Learning Management System would be an asset
- Work with the assigned Compliance Coordinator to ensure that all compliance components are completed prior to the employee working in the facility
- In staffing industry, sell and buy side. IT experience required
- Identify priorities and focus work delivery accordingly
2
Experience For Client Onboarding Coordinator Resume
- Are fluent in English, with excellent written and verbal communication (C1 level)
- Are familiar with recruitment industry or experienced in customer service (desirable)
- Inventory management for goodie bags
- Able to maintain good data via data entry, data review and data correction
- Experience in a fast-paced executive administrative or coordinator role where detail and flexibility were critical
- Multi-task and reprioritize as time critical issues arise
3
Experience For Agent Onboarding Coordinator Resume
- Strong proficiency in Microsoft Office applications and internet search tools
- At least one year of related work experience within Human Resources
- Strong attention to detail, thoroughness, and follow-through
- Strong computer applications knowledge with a preference for SAP and SuccessFactors
- Can-do attitude and flexible self-starter with excellent judgment
- Be highly organized, strong attention to detail and able to work in a fast-paced environment
- Have a B.A./B.S. in a related field; or an equivalent in education and experience
4
Experience For Digital Voice Team Onboarding Coordinator Resume
- Be able to manage priorities and workflow
- Persistent- good follow up
- Validates that the employment application is complete with all applicable consent forms received
- Strong ability to troubleshoot process-related challenges/obstacles
- Experience using basic Allstate technology, Microsoft Office products (Word, Excel, PowerPoint) and the Internet
- Performs basic administrative functions and utilizes technology to achieve performance effectiveness
- Contacting customers to facilitate service requests (upon request by the client’s Analytical Service Manager,
- Maintain and support a positive working relationship with peers, instructors and managers by offering and accepting feedback
5
Experience For Non-employee Onboarding Coordinator Resume
- Resolve onboarding discrepancies by collecting and analyzing information
- Distribute relevant new hire information to internal stakeholders; including Payroll, Marketing, Total Rewards and Credentialing
- Communicate actively with Compliance and HR departments to review compliance training content and ensure appropriate training is assigned
- Coordinate with Onboarding Partners (IT, Facilities, etc.) to ensure proper and timely provisioning of new employee’s set-up requirements
- Provide superior customer service to Recruiting Team, New Hires and Hiring Managers
- Set up OB team meetings during prep weeks (schedule recurring meetings)
6
Experience For Licensed Banker Onboarding Coordinator Resume
- Process employment background screening, consulting with Employee Relations as needed
- Prepare and assign in the Learning Management System (LMS), the new-hires role-based training plan
- Monitor and follow-up on the completion of orientation and onboarding training requirements (Bruce Power and Shoreline)
- Assist Client Managers & Client Onboarding Managers across Canada with account opening requests for segregated accounts from our client
- Notifies Recruiting/Hiring Manager of any potential issues with the new hire
7
Experience For Product Onboarding Coordinator Resume
- Directly communicate with new hires by phone and email, throughout the onboarding process, to ensure timely and complete submission of onboarding documentation
- Work with recruiters and hiring managers to efficiently process new hires through onboarding process
- Coordinates training videotapes of all courses where requested and appropriate
- Serve as event assistant for day of merger and acquisition related socials and training events, which includes all related travel
- Serve as the main contact for Medbridge for related compliance training if needed for new hires
- Responsible for the successful roll-out of new hire and company-wide compliance training as required by law
8
Experience For Executive Onboarding Coordinator Resume
- Responsible for proper account set up for all new hires and ensure completion compliance following allotted time
- Complete special projects and miscellaneous assignments as required to enhance Interserve Support Services’ Resourcing strategy
- Office capacity management (coordination of employees movements, office capacity&occupation report, updating of internal corporate systems)
- Become fully adept at using our internal contract management and payment systems and software
- Document and iterate upon onboarding process as needed; continually question and upgrade processes to be as user friendly, efficient and scalable as possible
- Coordinate and build relationships with business partners to problem solve and continuously streamline processes related to on-boarding
9
Experience For Disposition Onboarding Coordinator Resume
- Liaise with external vendors to manage pre-employment screening, and ensure any issues are communicated and resolved quickly
- Determine need and place catering orders for New Hire Orientation
- Prepare the new-hires onboarding roadmap
- Schedule, monitor and follow-up on Bruce Power and Shoreline requalification training completion
- Monitor and maintain records/qualifications in the Learning Management System
- Acts with the customer in mind; discerns customers’ needs by asking direct questions
- ATS (applicant tracking system)
10
Experience For Contractor Onboarding Coordinator Resume
- Monitor start dates using multiple systems. Work closely with Talent Coordinators and Talent Partners to research start dates if needed
- Partner with the digital learning team to build on-demand videos to support new employee success
- Co-host virtual learning sessions in Adobe Connect
- Opportunity to cross train and rotate across multiple roles within the EMEA Non-Employee Staffing Office
- Manage and execute Global Market asset and cash transfers for all Client Onboarding activities
List of Typical Skills For an Onboarding Coordinator Resume
1
Skills For Employee Onboarding Coordinator Resume
- Additional language skills at a basic or business level, e.g. Spanish, French, German or Italian
- Flexibility, adaptability, integrity, and interpersonal skills
- Providing support to Sales and the Customer Experience team for client scheduling
- Coordinate the full on boarding experience at Moat, ensuring that new hires have access to all tools and resources for a successful start
- Experience in project management, training, on-boarding, or education
- Monitors status of new associate throughout the onboarding process to ensure all requirements are completed prior to new associate starting with SCL Health
2
Skills For Client Onboarding Coordinator Resume
- Use good judgment in resolving issues or in making recommendations
- Assist in coming up with new innovative, modern practices to enrich the Onboarding Experience
- On-boarding experience
- Audit the effectiveness of our boarding program, identify areas of opportunity and make recommendations for improvement
- Have experience with applicant tracking systems
- Experience working as part of a team to ensure all work is completed within designated timeframes
- Familiarity with CRM systems and understanding of customer experience management concepts
3
Skills For Agent Onboarding Coordinator Resume
- Previous resource management/staffing experience
- Experience with public speaking. Familiarity with employment and recruitment practices
- Experience with CH2M’s employee service center, talent acquisition, HR/IT/Facilities new hire set up, or onboarding/integration processes
- Maintain strong working relationships with our Global Sub-Custodian Agent Network
- Conduct regular audits prior to, throughout and following orientations for new hires
- Checks various systems to validate status of new associates joining the organization in addition to internal transfers to other positions
- Drive continuous improvement of established client onboarding process flows and procedures to assure efficiency and effectiveness of processes
4
Skills For Digital Voice Team Onboarding Coordinator Resume
- Experience working in spreadsheets
- Work under tight deadlines and handle multiple priorities at once
- : Proven administrative support required including filing, sorting, and high volume, accurate data entry
- Teamwork. Reaches out to peers and cooperates with supervisors to establish an overall collaborative working relationship
- Working experience in a similar role
- Experience in a complex organizational environment
- Previous experience with Leadership Development programs
5
Skills For Non-employee Onboarding Coordinator Resume
- Professional experience in the area of customer support
- Create the ATI Team Member experience (“Grow With Us”, “Make a Difference” and “Build My Path”) for our associates
- Assisting candidates with questions during the onboarding process
- Assisting new hires with questions regarding training and position expectations
- Responding to queries from new joiners, existing contractors and Recruitment Teams ensuring solutions and answers are given in professional way
- Providing a brief overview of the Onboarding process and answering client questions
- Keeping the Onboarding/Sales team abreast of client data, account information and scheduling
- Onboarding coordination (collecting information, hiring trackers update, cooperation with stream PMO, Recruitment and customer Vendor Management Team)
- Onboarding new hires within the system, coordinating their I-9 document review step and finalizing details for their first day/week
6
Skills For Licensed Banker Onboarding Coordinator Resume
- Extending offers of employment to qualified candidates after completion of the onboarding process
- Coordinating with hiring managers to ensure trainings and schedules for their new hires’ first day/week are made and communicated in a timely fashion
- Participating in additional recruitment projects and/or recruiting for staff or restaurant manager positions when available
- Contacting candidates for completion of electronic employment registration and Form I-9s
- Confirming eligibility for employment with Kelly Services and KellyConnect
7
Skills For Product Onboarding Coordinator Resume
- Working to defined SLAs on high volume work in an Operational environment
- Processing, distribution and collection of new hire paperwork, equipment requests, systems logins and access, among others
- Dealing with documents and data entry,
- Generating special reports on request
- Excels at identifying, analyzing, organizing and solving issues and problems
- Is prompt in responding to and answering questions from all customers including: candidates, hiring managers and talent acquisition consultants
- Acute sense of timing to include meeting and/or exceeding delivery expectations; appropriate sense of urgency
8
Skills For Executive Onboarding Coordinator Resume
- Maintain a thorough knowledge of specifications as required by law related to each type of training provided during annual compliance training
- Regular contact with sales team regarding or new clients transitioning to system to ensure needed timelines are being met and all questions are answered
- Liaise with our instructional team, including instructors and instructor managers, and Accounting to ensure timely and accurate systems onboarding
- Track the onboarding process from start to finish, ensuring accurate input and timely payment processing
- Work with Global Markets in developing and executing a consistent Onboarding approach
- Manage trainees by obtaining and reviewing evaluations during residency
9
Skills For Disposition Onboarding Coordinator Resume
- Maintain operations by following policies and procedures; developing and deploying needed changes
- Schedule onboarding required training including both Bruce Power and Shoreline
- Prepare training material for the onboarding training sessions
- Monitor the execution of required client onboarding processing, report progress and escalate any issues to onboarding management
- Assist in managing internal online learning portal
- Support leader training for on-boarding and orientation
- Coordinate and ensure the onboarding and offboarding processes are completed accurately and efficiently
- Support leader training for onboarding
- Be proficient with MS Office programs including Word, Excel, Outlook, Internet search engines, and recruiting software
10
Skills For Contractor Onboarding Coordinator Resume
- Discount on teacher training and lifestyle programming
- Miscellaneous cleaning and training tasks as needed
- Communicate Medbridge account setup and requirements for new hires during the onboarding process
- Communicate actively with Compliance and HR departments to review compliance training content and ensure appropriate training is assigned and completed
- Lead and drive a weekly onboarding meeting with all stakeholders
- Create and maintain all onboarding communications, sharing regular updates with the talent teams
- Be available to provide onboarding instructions and guidance to hiring managers, administrative assistants, as well as other members of the organization
- Produce and leverage reports and analytics surrounding the onboarding program
- Daily contact with customers regarding matters pertinent to customer initial onboarding items related to interface setups and master client lists
List of Typical Responsibilities For an Onboarding Coordinator Resume
1
Responsibilities For Employee Onboarding Coordinator Resume
- Develop and streamline internal mechanisms to track candidates’ assignments to onboarding and training programs to prevent defects and reduce manual workload
- Experience in Learning, Leadership Development or Executive Leadership
- Verify and validate data entered by new hires
- As a human resources assistant or related experience
- Two years experience in a Human Resources Department preferably in Recruitment
2
Responsibilities For Client Onboarding Coordinator Resume
- Three (3) years computer experience preferably with Microsoft Office, Window and Excel
- Ensuring the client has engaged our Merchant Account Partners
- Providing data entry/admin work as needed
- Coordinates training requests or materials that need to be generated for improvements for a successful onboarding process nationwide
- Keep schedules of classes, training and deliverables up to date
- Flexibility and willingness to work according afternoon shifts (02:00 pm - 10:00 PM Polish time)
- Responsible for reconciliation of Global Transition and Client Onboarding activities
- Provide superior cleaning services in accordance with your studio’s guidelines
- Sound understanding of customer support
3
Responsibilities For Agent Onboarding Coordinator Resume
- Travel as appropriate to source for training and events venues
- Serve as event assistant for day of acquisition or denovos clinics, related socials and training events, which includes all related travel
- Responsible for proper account set up for all new hires and ensure completion of all onboarding processes
- Prepare all the legal paperwork, background checks, 1099 documentation and learning plans to onboard 10,000 real estate agents
- Help improve and drive processes and efficiencies to drive seamless, fast onboarding (15 different parts to this process currently; lots of legal requirements)
- Verifies customer order and outlines expectations to customer of product and service level offering
- Ensure the working environment is ready for the new hire
- Create area specific boarding materials with the communications and HR teams
- Ensure the working environment is ready for the arrival of the new employee
4
Responsibilities For Digital Voice Team Onboarding Coordinator Resume
- Build area-specific boarding materials with the communications and HR teams
- Update meeting materials
- Comfort with ambiguity in an ever-changing, fast-pace environment
- Create new client’s sites
- Familiarity with contract generation, benefit entitlements and compliance
- Multi-task in a busy work environment
- Contact new hire during first week to ensure they’re completely set-up with the systems/hardware/workspace they need and remind them of the deadlines of their tasks as captured in their new employee checklist
5
Responsibilities For Non-employee Onboarding Coordinator Resume
- Continuous auditing of Oracle Onboarding Queue for scheduling. Ensuring clients have the basic essentials needed prior to scheduling initial Welcome call. Create and confirm scheduled calls
- Keep runbook up to date with any and all changes to process or contacts
- Work with various support systems and become an expert user (e.g. employee database, request system, ...)
- Keep new employee lists up to date
- Build lists (with HR) and keep up to date and verify
- Address exceptions to keep expectations compete
6
Responsibilities For Licensed Banker Onboarding Coordinator Resume
- Follow up with recruiters to get updated information
- Coordinate transfers and rehires (out of the new employee team)
- Back-up of Office Administrator/ Head of Office Administration
- Advanced Russian or Ukrainian
- Work with a globally dispersed team across the US, London, and Singapore to onboard and offboard contract instructors
7
Responsibilities For Product Onboarding Coordinator Resume
- Act as the first point of contact for all new contract instructors
- Work directly with internal stakeholders to answer questions and troubleshoot problems, as needed
- Contribute to projects and ad hoc assignments as required
- Manage administration and coordination of the Global Referral Program
- Liaison to facilities group (issue resolution)
- Ensure all Non-Disclosure Agreements (NDA) are collected and processed accurately
- Registration/ Check in for participants
- Folders—order with CAPS and complete final assembly
- Storage room organization and inventory
8
Responsibilities For Executive Onboarding Coordinator Resume
- Final roster distribution to OB Team
- Printed materials management and Liaison to CAPS
- Liaison to OB Ambassadors and assignment of stations
- Innovative and creative within a professional environment
- Exports information from Taleo to Lawson
- Track worker hours, both on shift and off shift
- Coordinate/communicate breaks and start/end shift times with workers
9
Responsibilities For Disposition Onboarding Coordinator Resume
- Provide worker and business support (inbound phone, outbound phone, email)
- Participate in the analysis of the strategic implications of new Cambridge Associates products or issues encountered during the onboarding process and adjust procedures as necessary to ensure a global process that is consistent, standardized and measureable
- Maintain Service Organization Controls (SOC 1) report evidence for onboarding control execution and facilitate internal and external audit requests related to client onboarding internal controls as needed
- Owning the onboarding process for salaried operations and corporate positions; finding ways to improve and enhance the process to be more of a Chipotle cultural experience rather than another internal process
- Coordinating with other departments to ensure new hires receive the necessary tools and equipment (i.e. laptop, security badge, meal card, etc.)
- Scheduling new hires accordingly for monthly orientation events
10
Responsibilities For Contractor Onboarding Coordinator Resume
- Answering queries from UK contractors who start their cooperation with Capita,
- Communication with new joiners, recruiters and Hiring Managers in a professional way ,
- Assists with coordinating the quality implementation of new agency establishment processes, both start-up and outside buyers
- Builds and maintains relationship with internal clients and partners
- Under the direction of AE leadership, partners with regional resources and sales leadership to assist in the coordination of agency establishment including office set-up, signage and education
- Assists in coordinating the quality implementation of satellite establishment and facilitates agent book of business sales and mergers
- Gathers and coordinates information relevant to education classes
- With direction, builds and maintains a collaborative working relationship across functional areas (Sales Leadership, Sales Support Department, Recruiting, and Controllers Department)
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