Mgmt Consultant Resume Sample
Dixie Harvey
63100 Sarai Ville,
Philadelphia,
PA
+1 (555) 664 1828
Work Experience
Senior Account Mgmt Consultant
07/2017
-
PRESENT
San Francisco, CA
- Prioritizes and resolve problems across both the business and IT development teams
- Reports progress, issues, and testing status to leadership
- Defines the testing environment strategy which ensures configurations and data are aligned to test cases and ensures no conflict with other test teams or cycles
- Provides input at the program level of any changes to test cycles or processes to ensure success of the overall program
- Uses experience, innovation and judgment to make decisions that
- Work with IT, the COC, etc to prepare the input data for consumption into both the Forecast process as well as the Measurements process, i.e. Actual's, Actual Declines, UPP, etc
- Ensure Measurement data is updated weekly
- Work in a team atmosphere within GFD to bifurcate Parts ASU's and Labor ASU's
- Work in a team atmosphere within GSD / Tech Support to ensure Capacity Planning is efficient and effective
Proj Prog Mgmt Consultant
05/2013
-
02/2017
Phoenix, AZ
- Establish Data Mgmt strategy for Active Service Units (ASU’s) for Dell Global Support Services (GSD) in concert with IT
- Contribute to predictive / analytical modeling standards, reporting, and data analysis methodologies, model management
- Provide Business level support to the operational teams, maximizing stockholder and customer value
- Create an environment where portfolio trade-offs can be succinctly described and valued
- Special Studies as required, as opportunities arise and/or envisioned
- Experience in large and medium projects as a leader in a self directed role
- Ph.D or MBA in computer science, statistics, and/or operations research-desired
- Strong familiarity and experience with data preparation and processing, such as assessment of data quality, new variable creation, variable selection, etc across very large data sources
- Demonstrated experience in analytical skills with a proven ability to rationalize disparate data sources and the ability to efficiently and effectively provide information for mgmt. decisions
IT Project Mgmt Consultant
03/2008
-
12/2012
San Francisco, CA
- Strong knowledge of data mining / predictive modeling tools such as TD Aster, SAS, R, or Statistica as well as proficient in SQL
- Primary Segment, Regional or Global POC
- Clearly position partner domain-aligned solutions and how customers can benefit
- Work with cross-functional teams (PG, Sales, Marketing etc.) to position partner solutions appropriately
- Ensure proper positioning of partner products and solutions online where applicable
- Familiarity with governing initiative tools like Jira, Rally or other comprehensible tool for backlog management, Microsoft’s project or prism or other comprable work management tools
- Experience with emerging technologies to include hardware, software, and telecom services concepts and trends
- Strong knowledge of SBC’s preferably Oracle ACME packet and Cisco Cube
Education
Warren National University
2003 - 2008
Bachelor's Degree in Computer Science
Professional Skills
- Proven track record of People Leadership, development skills and team building skills
- Demonstrated ability to take proven analytical skills to the next level
- Strong Communication, Planning, and Leadership skills
- Overall experience with 6+ years of proven experience as a program manager or other managerial position, preferably certified PMI or prince2
- Demonstrate solid project management skills & ability to work with cross functional teams
- Strong presentation/communication skills, organizational agility, attention to detail
- Strong interpersonal skills; able to multi-task and adapt quickly to changing market needs
How to write Mgmt Consultant Resume
Mgmt Consultant role is responsible for software, modeling, telecom, design, reporting, analysis, security, integration, analytical, leadership.
To write great resume for mgmt consultant job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Mgmt Consultant Resume
The section contact information is important in your mgmt consultant resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Mgmt Consultant Resume
The section work experience is an essential part of your mgmt consultant resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous mgmt consultant responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular mgmt consultant position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Mgmt Consultant resume experience can include:
- Extensive and proven experience with MS Excel and PowerPoint
- Strong analytical capability. Data analysis experience along with Green Or Black Belt BPI certification
- Strong focus on understanding and meeting needs for our customers
- The role is also focused on supporting SDS projects and operational tasks aimed at improving customer experience and NPS scores
- Expert capability at providing effective performance reporting for the customer and Dell in order to monitor the progress of the project
- Experience working with Oracle e-Business Suite
Education on a Mgmt Consultant Resume
Make sure to make education a priority on your mgmt consultant resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your mgmt consultant experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Mgmt Consultant Resume
When listing skills on your mgmt consultant resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical mgmt consultant skills:
- Strong and proven people management experience
- Building and sustaining effective communications with all stakeholders and cross-functional teams in an effort to maximize the customer experience
- Six sigma, lean expert with analysis & technical writing skills
- Experience including project management experience
- Demonstrate evidence of driving actions based on data which realized improvements
- Communicate effectively and make verbal and written presentations in a clear and concise manner
List of Typical Experience For a Mgmt Consultant Resume
1
Experience For Proj Prog Mgmt Consultant Resume
- Identifying business stakeholders, holding business requirement gathering sessions
- Managing and reporting on the total growth, revenue and margin for the product portfolio
- Leading programmes to directly drive services revenue and margin growth with the ISG Support Services portfolio
- Assisting theproduct owner and other stakeholders to define business requirements
- Preparing burn-down charts
- Measures and analyses existing service offers for opportunities to innovate and improve including developing required growth or exit strategies
- Partner with finance to develop the annual operating plan (e.g. bookings targets)
- Self-starter manage own work and follow up/coordinate task with others
2
Experience For Operations & Mgmt Consultant Ii Ses Resume
- Plan, drive and lead global, strategic, transformational, large scale IT programs, ensuring results contribute positive business value and meet agreed on scope, cost, schedule and quality objectives
- Actively manage all aspects of a program (such as requirements, budget, schedule, resources) and ensure optimal performance and delivery
- Develops specific marketing and communications plans and activities for specific product(s) or product line(s) to establish, enhance or distinguish product placement within the competitive arena
- Drives the development and communications of product definition and solution plans to optimize the companys products and services portfolio
- Applies broad knowledge of companys product/service capabilities and competitive environment to identify new growth areas, new technology and emerging product/service opportunities
- Supports product launch and provide sustaining efforts to enable quoting, validation, pricing, order entry, and fulfillment of products under management via internal sales tool and external web stores
- They ideally musthave experience working in/across process mapping, Process Re-engineering,lean methodologies, fulfillment operations, logistics, services, manufacturing, project/program fundamentals, I/T, etc with operation management being key
3
Experience For IT Project Mgmt Consultant Resume
- Relevant experience or equivalent combination of education and/or work experience
- Demonstrate advanced proficiency in the specific tools that are available and required as a part of the company's project mgmt information system
- Advanced capability at providing effective performance reporting for the customer and Dell in order to monitor the progress of the project (lead / lag measures)
- Strong strategic and analytical skills balanced with a pragmatic, results-oriented approach
- Strong written and verbal communication skills (staff, management, customers, prospects)
4
Experience For Product Mgmt Consultant Resume
- Proven ability to ensure that effective project controls are in place to monitor project/program performance
- Strong knowledge of Dell EMC ISG support services portfolio is an advantage
- Relevant knowledge and experience around channel go-to-market ecosystem is an advantage
- Build business plans and prioritize in complex and highly matrixed environments
- Streamline activities to support services sales teams
- Systematically break down complex topics and quickly assimilate new information
- Develop vision for team collaboration migration offerings
5
Experience For Data Mgmt Consultant Resume
- Partner with R&D to develop team collaboration migration roadmap
- Act as field subject matter expert for team collaboration migration
- Represent team collaboration migration at internal and external events
- Lead auditor for different standards and advanced knowledge of local industry best practices and trends
- Proficiency in Software Estimation
- Advanced knowledge on Quality Management and statistical techniques, quantitative analysis
- MBA & PMP
List of Typical Skills For a Mgmt Consultant Resume
1
Skills For Proj Prog Mgmt Consultant Resume
- Strong preference of previous experience with Mergers & Acquisitions
- Expert capability in the nine PMI PMBOK knowledge areas to the extent necessary to effectively manage or support projects
- State Medicaid experience 1-2 Years of DataStage experience
- Healthcare information/claims processing background. 1-3 years experience with Microsoft SQL and ETL tools
- Programs Management experience - preference for PMP or similar certification
- Expert ability to ensure that effective project controls are in place to monitor project or program performance
- Experience developing policies/guidelines
- Process improvement, program management experience
- Skilled in org change management & analytical in nature
2
Skills For Operations & Mgmt Consultant Ii Ses Resume
- Demonstrate ability to influence & work with teams located remotely
- Good initiative & ability to identify opportunities for improvement
- Product management experience in software development
- Ramp quickly Ability to work in a large/complex organization, understand breadth of needs, and prioritize accordingly
- Relevant experience or equivalent combination of education in a technology-related field or equivalent
- Improving engineering practices and tools used by the team, so each increment of functionality is potentially shippable
- Improving productivity of the technical teams through facilitating creativity and empowerment
- Removing all possible obstacles to progress, including those that exist between developers and the business stakeholders
- Organizing sprint planning, sprint review and retrospective meetings
3
Skills For IT Project Mgmt Consultant Resume
- Understanding of statistical models and application
- Understanding of Microsoft SharePoint and Office365 platforms
- Setting the team up for success
- Assisting the product owner and other stakeholders to define business requirements
- Managing the project process and project internal communications
- Shielding the team from outside distractions
- Holding daily scrum meetings
- Ensuring crystal-clear communication among everyone involved in the project
- Working knowledge of the Software Development Lifecycle (SDLC)
4
Skills For Product Mgmt Consultant Resume
- Identifying opportunities for growth and innovation
- Advanced knowledge application, knowledge on Delivery Methodologies, understanding of Project Management and an understanding of Integration
- Very team focused, empowering, motivating
- Develop marketing and communications plans for HDD’s
- Able and willing to travel occasionally to support Program requirements
- Service providers are managed efficiently and according to Delivery’s guidelines
- Perform base level financial modeling
- Significant understanding of business and business needs and how create a balance with direct reports work life balance
5
Skills For Data Mgmt Consultant Resume
- Allocates work among project team members and provides guidance on a regular
- Allocates work among project team members and provides guidance on a
- Significant experience in one or more of these areas:Cost benefit analysis, Mergers and Acquisitions, Use of MSP project scheduler, Considerable experience as a team leader,
- Call Centre operation experience
- Lead Customer Support Services (CSS) KPIs for best of customer experience and customer loyalty. Key KPI includes CSAT, DSAT, NPS and NSS
- Presentation creation and design targeted to the audience
- Lead/implement global/regional initiatives to improve customer satisfaction
- Represent voice of business in global strategic programs
6
Skills For Project Mgmt Consultant Resume
- Active engagement with stakeholders, cross functional and cross region business partners
- Clear project plans and execution - accountable for the project results
- Executive Communication & operations alignment at each step
- Conduct risk assessment if applicable
- Apply and adopt professional project management approach
- Knowledge of compliance processes
- Independently plan and organize tasks to achieve objectives
- Demonstrates Expert proficiency in the specific tools that are available and required as part of the company’s project management information system (PMIS)
7
Skills For Operations & Mgmt Consultant Mgr Ses Resume
- Expert understanding of the links and dependencies between the projects and other in-flight projects and/or business initiatives
- Expert ability to identify, develop and quantify any required corrective action plans
- Professional Certifications: PMP or PRINCE, ACP, MCSE, Six Sigma Green Belt
- Direct/lead others, and work in a globally, matrix team environment
- Knowledge of the Customer Support Services org, the resolution management
- Experience in successfully managing complex projects and programs during which a structured approach (methodology) was applied to project planning, estimating, monitoring and reporting through the full project lifecycle, from initiation through closure
- Experience in genuine program management during which s/he applied a structured approach (methodology) to the successful management, tracking, planning, monitoring and reporting of concurrent, multiple financial services projects spanning broad geographies and organizations
8
Skills For Project / Prog Mgmt Consultant Resume
- Drives all aspects of project/program delivery management activity, including collaborating and coordinating across the organization
- Project Planning - Works with the functional teams to create and drive an overarching project plan that communicates milestone dates
- Expert understanding of IT program management techniques and methods
- Along with the Product Manager, performs Release Planning
- Influences others across the organization to accomplish their objectives
- Assess program performance and aim at maximize ROI
9
Skills For IT Program Mgmt & Change Mgmt Consultant Resume
- Expert with MS Office & other program management tools
- Develop new approaches to complex Org problems
- Drives program decisions to support company’s and/or the customer’s strategic direction and business objectives
- Coordinates the regular Core Team (cross-functional) level status reviews and compiles and reports overall status
- Project Scope Management – Manages day to day aspects of the program scope and specification, facilitating team communication and negotiation and driving overall critical tradeoff decisions
- Artifacts - ensures project documents are complete, current and stored appropriately
- Manager project risks and issues - maintains a risk management plan, assigns mitigating actions and reporting regularly on the impact of outstanding issues and risk
10
Skills For Senior Account Mgmt Consultant Resume
- Works independently and take initiative
- Handles conflict well and maintains their professionalism at all times
- Takes ownership for their objectives and ensures they are achieved
- Functions well as part of a distributed team
- Advanced knowledge of relevant process areas, knowledge on multiple Quality Assurance Models
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