Messaging Administrator Resume Sample
Leopold Boyer
8526 Annette Dale,
Detroit,
MI
+1 (555) 471 2461
Work Experience
Messaging Administrator
05/2018
-
PRESENT
Boston, MA
- CompTIA Security+ CE or other IAT II Certification
- Ensure quality of IT services (Capacity Management, Monitoring, Continuity, Controls, Incident & Problem management, Change Management)
- Deploy and manage messaging infrastructure (MS Exchange, Lotus Domino, IronPort)
- Deploy and manage Mobile devices infrastructure (Blackberry-GOOD, MobileIron)
- Deploy and manage Instant Messaging infrastructure (MS-Lync, MS-Skype for Business, Symphony)
- Deploy and manage Compliance and Legal Archiving infrastructure(AXS-One, Veritas Enterprise Vault)
- Contribute to, and execute, our recovery plan for BNPP IT for messaging services
Senior Email Messaging Administrator
06/2015
-
11/2017
Philadelphia, PA
- Manage the flow of End-User (Requests/Incidents) in the appropriate workflows (Service-Now, SailPoint)
- Ensure that work processes are documented
- Contribute to the redesign and improvement of processes
- Contribute to the "One Team" ITIP vision
- Contribute to monthly Dashboard on Key Performance Indicators
- Advanced technical knowledge of (MS Exchange, Lotus Domino, IronPort, Blackberry/GOOD, MobileIron, MS- Lync/Skype for Business, Symphony)
- Exchange 2016 Administration (on-Premises)
Systems / Messaging Administrator, Senior
01/2010
-
02/2015
Philadelphia, PA
- Skype for Business Administration (on-premises)
- Email Clients (Windows & Mobile)
- Active Directory, External & Internal DNS
- Create / Maintain documentation
- Assist in IT projects as assigned
- All aspects of Exchange & Skype or Lync administrative support including Active Sync, shared mailboxes, online archives, and general client support
- Active Directory to include DHCP, DNS, and GPO/GPP
Education
Rockhurst University
2005 - 2009
Bachelor's Degree in Management
Professional Skills
- Strong team/collaboration skills but equally has to be capable of working in alone or with other shift members
- Strong troubleshooting skills on all version of MS Outlook
- Microsoft Premier support experience (vast experience working directly with Microsoft)
- Good analyzation skills on spam/phishing, anti-spam
- Deploy and manage messaging infrastructure like AxsOne, MS Exchange, Lotus Domino, IronPort, Blackberry GOOD, Skype, and Mobileiron. [good to have skills]
- A Experience in Scripting/Programming languages
- Microsoft Exchange 2010 or later experience in a multi-site deployment, Message Tracking, Troubleshooting
How to write Messaging Administrator Resume
Messaging Administrator role is responsible for messaging, events, security, database, lotus, troubleshooting, blackberry, outlook, linux, administration.
To write great resume for messaging administrator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Messaging Administrator Resume
The section contact information is important in your messaging administrator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Messaging Administrator Resume
The section work experience is an essential part of your messaging administrator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous messaging administrator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular messaging administrator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Messaging Administrator resume experience can include:
- Experience managing Hybrid Messaging Environment (Office 365, Microsoft Exchange 2013 & 2010)
- ) Experience working in a support role in an enterprise size environment (45k users at this client)
- Exchange server administration support and troubleshooting - recent version, not just 2010 experience
- Experience supporting a DoD network
- Hands on experience on troubleshooting of migration issues and Microsoft Outlook Client issues
- Hands on experience in Websphere MQ, Tibco EMS/EMS+, MQSeries, Tibco RV, Webmethods, Clarion, Qpasa, Naming Services & MBA Adaptors
Education on a Messaging Administrator Resume
Make sure to make education a priority on your messaging administrator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your messaging administrator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Messaging Administrator Resume
When listing skills on your messaging administrator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical messaging administrator skills:
- Experience with Mobility Solutions (Good for Enterprise/Touchdown/Native Active Sync/MobileIron)
- Blackberry and/or GOOD Technology knowledge and experience
- A good understanding of infrastruture principles and system inter-dependencies outside of the Messaging environment
- Demonstrated expertise in administrating, troubleshooting PC systems
- Experience with PowerShell scripting & Monitoring Tools such as SCOM 2007/2012
- Good knowledge of HA clustering using VCS clusters, RHCS, MQ clusters
List of Typical Experience For a Messaging Administrator Resume
1
Experience For Senior Email Messaging Administrator Resume
- Hands-on administration experience with Microsoft Office 365 cloud technologies like Azure, OneDrive, Yammer, SharePoint Teams, Lync Audio Conferencing
- Exchange 2013 and Exchange 2016 High Availability clustering and site resiliency
- Dell/Quest Email Archiver administration
- Daily interactions with enterprise's email population
- MS Exchange 2010/2013/2016 and MS Office 365 Administration. Microsoft Lync 2010/2013 and Dell Archiver Administrator
- Active Directory (Azure AD Domain Services ideally)
- Experience required in a support and operations role in any of the following areas: servers, networks, telecommunications, storage, mainframe, operating systems, middleware, disaster recovery, collaboration technologies, hardware/software support or other infrastructure services role
2
Experience For PER DLP Messaging Administrator Resume
- Proficient with MX records, DNS services and Active Directory services and how they support Microsoft collaboration based systems
- Capable of working independently with minimal supervision, participating in projects, and capable of resolving most incidents and configuration changes required
- A Messaging Administrator is required to work within the global Middleware services organization to provide all levels of support to Messaging technologies like Websphere MQ, Tibco EMS/EMS+, MQSeries, Tibco RV, Webmethods, Clarion, Qpasa, Naming Services & MBA Adaptors for day to day support of production and UAT/development environments
- A fixed 24/7 shirt rota and weekend working as required, compliance with operational / change management etc. Collaboration with the INFRA teams & engineering/product management to ensure timely delivery of product updates/upgrades, cert renewals related to Messaging Infrastructure
- The role includes Setup, install, upgrade & migrate Messaging instances / Queue Managers on Unix/Linux environment, Creation, modification, deletion of existing MQ objects e.g. queues, channels etc, Setup of
- Providing advice on client related escalations/issues/queries on best knowledge basis and promptly escalate to the INFRA teams & engineering when requiring their intervention.Planning and coordination application/infra failover during the major events like Infra weekend, BCM tests and power down activities
- Work within the global Middleware services organization to provide all levels of support to Messaging technologies like Websphere MQ, Tibco EMS/EMS+, MQSeries, Tibco RV, Webmethods, Clarion, Qpasa, Naming Services & MBA Adaptors for
- Day to day support of production and UAT/development environments
List of Typical Skills For a Messaging Administrator Resume
1
Skills For Senior Email Messaging Administrator Resume
- Prioritize CES and DMARC expertise
- Experience with administration of Windows systems
- IIS 7.x knowledge and experience
- Direct IT experience in a comparable role with another financial institution
- Strong in Solaris 10, RHEL 5.x+
- Office 365 administration experience
- Hands on experience on Exchange 2010 & 2013
2
Skills For PER DLP Messaging Administrator Resume
- Hands of experience on eFax or any other fax server is required
- Good knowledge in TLS
- Strong knowledge on ITIL Processes especially on incident and Change Management
- Experience administering large scale on premise and cloud based Microsoft Exchange and Microsoft Lync environments
- PowerShell experience with the ability to create and modify scripts
- Messaging support for a large enterprise by ensuring high availability for all users around 100,000 mailboxes across the globe.
- Working knowledge of Office 365 portal with complete understanding of Exchange Admin console
3
Skills For Systems / Messaging Administrator, Senior Resume
- Working Knowledge on Symantec Message lab or any other Email security product
- Understanding of PowerShell commands and execution
- The responsibility includes analyzing, testing and providing improvement recommendations for all Messaging related services
- Worked in large environment supporting Messaging technologies
- ) Adding users, creating accounts with Active Directory and group administration
4
Skills For Mid-level Messaging Administrator Resume
- O365 Suites - PowerShell, Message Tracking, Troubleshooting
- With Cisco IronPort's, Cisco Email Security Email Encryption, Message Tracking, Troubleshooting
- With CommuniGate Systems - Message Tracking, Troubleshooting
- With Symantec PGP, Message Tracking, Troubleshooting
- With Google Suites i.e. Google Drive, Message Tracking, Troubleshooting
- With Cisco IronPorts, Cisco Email Security Email Encryption, Message Tracking, Troubleshooting
5
Skills For Per-lead Messaging Administrator Resume
- ) Troubelshooting, administration and support of Microsoft Exchange 2007/2010/2013 or 1+ year support with O365
- Responsible to fix all user related (Messaging) issues
- Knowledge on whaling, ransomware, SPF, DMARC, DKIM
- General scripting knowledge (PowerShell, VBscript)
- Deploy and manage the Symantec Enterprise vault [data archiving] system
6
Skills For Systems / Messaging Administrator, Mid Resume
- Network, DNS, failover, Java, Perl etc principals
- Storage (Eg Qtree's, local disk, NAS etc)
- Security principals, encryption standards and ability to follow process
- O365 - current build exchange environment
- ProofPoint - SMTP service, message transport rules; security for the emails
7
Skills For Messaging Administrator Resume
- Cayosoft - cloud service, on-prem service as well to manage licensing; third party utility, simplifies O365 license management based on AD group management; could be taught - a nice to have
- PowerShell - loading command sets and running them; any scripting language desired, might modify a script or extend as necessary; even HTML would even be close enough
- Experience with MS Exchange 2010
- Experience with Exchange 2013
- Cayosoft administration (used for all Office 365 licensing)
- Oversee the operations of messaging feeds and systems to ensure optimal operational availability and the transmission of time sensitive data
- Office 365 tenant administration
8
Skills For Senior Email Messaging Administrator Resume
- Exchange Online email administration
- ProofPoint Protection Server administration
- Skype for Business support
- System Center Operations Manager (SCOM) Management - related to Exchange & Skype
- External & Internal Certificates
- Familiarity with Microsoft Identity Manager or some other Identity Management Solution
- Ideally have knowledge of use of SSL in one of the above products
9
Skills For PER DLP Messaging Administrator Resume
- Work on Unix platforms, Cluster environments & knowledge of basic server administration (CPU/Memory)
- Strong knowledge in Solaris 10, RHEL 5.x+, Good knowledge of HA clustering using VCS clusters, RHCS, MQ clusters & Knowledge of SSL in one of the above products
- Network Administration/Communications Protocols
- Application based mail administration - SMTP (simple message transport protocol) which is a protocol used to send auto generated order emails, bulk emails, etc
- Need to work very collaboratively with other service line within the organization and other third party vendor
10
Skills For Systems / Messaging Administrator, Senior Resume
- Knowledge in Exchange based SMTP relay server
- Manage Spam/Content Filter along with mail related systems / tools
- McAfee HBSS familiarity
- Knowledge on zero-day attack
- Windows Server administration for versions 2008 and newer
- Migrate accounts/domains, handle day to day email/distribution issues, manage and administer Exchange environment, and work with Microsoft vendors to create accounts in Microsoft Office 365
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