Manager, Internal Communications Resume Sample
Norwood Kerluke
70362 Runte Avenue,
Dallas,
TX
+1 (555) 603 6465
Work Experience
Manager, Internal Communications
02/2017
-
PRESENT
Los Angeles, CA
- Working closely with HR benefits SMEs, develop and execute TWC’s annual open enrollment communications plan
- At least five (5) years of progressive experience in communications, marketing, journalism or related field, preferably in an HR environment
- Self-starter with a strong attention to detail. In constant pursuit of continuous improvement
- Creative writer and thinker. Able to articulate and execute new approaches to communication
- Demonstrated expertise in overseeing internal communications projects to completion
- Both develop and implement comprehensive internal communications strategies
- Demonstrated skill in building and managing effective partnerships
Manager Internal Communications
11/2011
-
11/2016
Chicago, IL
- Strong business acumen with ability to translate to communication for all levels of employees
- Experience with social media strategies and techniques, and other current communications methodologies, preferably in internal environment
- Serves as key member of team that plans, develops, tests and launches new intranet
- Develops approach to integrating news platform into the site
- Drives/supports creation of intranet content that drives colleague engagement
- Establishes editorial standards/guidelines for content; serves as reviewer of all corporate-level and corporate function content prior to posting
- Proven experience in planning, researching, writing, problem solving, editing and coordinating production of internal communications
- Proficient with Microsoft Office Suite, email, intranet, internet, and other digital communications systems
Assistant Manager Internal Communications & Talent Engagement
08/2007
-
06/2011
Phoenix, AZ
- Reports directly to SVP of HR
- Reports directly to Director of Human Resources and Executive Director, Public Relations
- Excellent writing, spelling, grammar and editing skills
- Excellent communication skills, including active listening, proactive status reporting, ability to convey complex issues succinctly and with the correct priority, and solid questioning skills
- Recognized as a team player, with the confidence to work well with multiple departments
- Proactive problem solving, both technically and creatively, with attention to process improvement
- Skilled in Adobe Creative Suite
- Proficient in Microsoft Word, Excel, PowerPoint, and Outlook with ability to learn other internal database programs
- Connect staff with business strategy to ensure each employee understands their personal contribution to the company’s success
Education
St. Lawrence University
2002 - 2006
Bachelor's Degree in Communications
Professional Skills
- Develop original, innovative editorial content for the company’s internal channels ranging from written communications such intranet updates, company news articles and emails, to video content and creative brand driven campaigns
- Demonstrated strategic thinking, problem solving skills, partnering/networking skills and leadership skills
- Excellent written and verbal communication skills and a strong comfort and presence speaking publicly
- Excellent interpersonal and relationship-building skills to work effectively with corporate communications and the HR department
- Excellent English writing and verbal communication skills, with strong accuracy and attention to detail
- Experience managing a team Proven exceptional communication skills in all forms
- Excellent client service skills, with the ability to prioritize and handle multiple tasks in a fast-paced work environment
How to write Manager, Internal Communications Resume
Manager, Internal Communications role is responsible for communications, editing, digital, creative, english, proofreading, presentation, organizational, software, managing.
To write great resume for manager, internal communications job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Manager, Internal Communications Resume
The section contact information is important in your manager, internal communications resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Manager, Internal Communications Resume
The section work experience is an essential part of your manager, internal communications resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous manager, internal communications responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular manager, internal communications position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Manager, Internal Communications resume experience can include:
- Outstanding communication skills including ability to work with team members, senior management and consultants. Excellent listening and writing skills
- Self-directed and motivated; strong partner and team player with proven project management skills
- Demonstrated skill in establishing, building and maintaining effective working relationships with executives, stakeholders and other key customers
- Strong analytical and problem solving skills and attention to accuracy
- Strong powerpoint and desktop publishing skills
- Excellent organizational and project management skills with exceptional attention to detail
Education on a Manager, Internal Communications Resume
Make sure to make education a priority on your manager, internal communications resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your manager, internal communications experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Manager, Internal Communications Resume
When listing skills on your manager, internal communications resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical manager, internal communications skills:
- Excellent communicator with proven track record of effectively managing projects and delivering internal communications programs
- Exceptional organization skills and the ability to apply those skills to set up processes for others
- Strong news & feature writing skills
- Advanced PowerPoint skills with an eye for page layout and the experience needed to make a PowerPoint presentation engaging, informative and creative
- Excellent communications skills, particularly writing
- Excellent writing skills; Bilingualism (French & English) is an asset
List of Typical Experience For a Manager, Internal Communications Resume
1
Experience For Manager Internal Communications Resume
- Strong in spoken, writing, editing, and presentation skills in both English and Chinese
- Strong speaking skills to give presentations to employees
- Outstanding writing skills – clear, concise, creative
- Exceptional writing, editing, and proofreading skills, as well as the journalistic ability to source stories from employees in both Spanish and English
- Experience in a communications or public relations agency setting, with experience developing and implementing communications programs
- Critical thinker with outstanding problem solving skills
2
Experience For Program Manager, Internal Communications Resume
- Superior writing skills required
- Requires strong background in strategic communications approaches, principles and practices (planning, implementation, tactics) 10+ years of experience
- Collaborate effectively with cross-functional teams, consistent messaging
- Foster innovation and leverage digital vehicles to engage and communicate effectively
- Conduct research, write effectively in a variety of styles and formats, and work independently
3
Experience For Assistant Manager Internal Communications & Talent Engagement Resume
- Experience working on multimedia stories, including partnering with videographers and editors to tell engaging stories on video
- Experience utilizing a wide variety of communication channels, including delivering content through digital channels
- Experience conceiving and implementing strategic communication plans
- Experience of planning and managing communication projects
- Deep experience in and understanding of internal and external social media and digital platforms, including Yammer
4
Experience For Associate Manager, Internal Communications Resume
- Experience developing and implementing an organizational intranet strategy
- Writing/editing experience in an internal, corporate or brand communications role
- Skilled at strategic planning, project management, time management, editorial, communications, and budgeting in a cross-functional environmen
- Senior professional having extensive experience in PMO activities (Branding and Communication)
- Evaluate the effectiveness of communications in meeting our audiences’ and business partners’ needs
- Experience guiding strategy and execution in a communications role
5
Experience For Manager, Internal Communications Resume
- A move-with-urgency mindset and the ability to actively manage multiple projects simultaneously while balancing time-sensitive priorities. Adaptable to change
- Creative and strategic thinker with good judgment and be able to work in a changing environment
- Manage multiple priorities and tasks simultaneously, while meeting deadlines
- Related work experience internal communications
- Support all priority corporate and internal communications initiatives by providing communications guidance, planning and project management oversight
- Technical experience of creating and managing websites, intranet sites, newsletters, apps and social collaboration platforms
- Skilled at all forms of communication including speech, text, images, social and web
6
Experience For Manager Internal Communications Resume
- Coordinate technical, legal and other stakeholder reviews to ensure accuracy and effectiveness of materials
- Work with Staff Council and other internal stakeholders to ensure a consistent employee experience for internal communications
- Advise on how to promote volunteer experiences and sustainability efforts
- Experience in coordination, content and execution of department all-hands
- Experience as a communicator in a business environment, preferably in our industry sector
- Support the merger and acquisition integration process as required, ensuring effective change communications programs are in place
- Actively research and evaluate new ways and channels to reach employees in exciting and effective new ways
- A proven track record of successful delivery of employee communications programs in Canada
- Ensure the effectiveness and timeliness of various communications channels and vehicles to support the business objectives of HKDL
7
Experience For Program Manager, Internal Communications Resume
- Listening: Includes simple tools in the planning and evaluation of communication activity and can present intelligence in a persuasive and credible way
- Branding and Communication
- Manage day-to-day communications, including updating associate portal, localizing global communications and disseminating key messages
- Assist with gathering and preparing materials needed for CEO town halls, and manage process for compiling and analyzing results from the town hall surveys
- Assist Channel Marketing and MarCom teams with uploading and managing content posted on the websites, social sites and internal email campaigns
- Act as a quality control for all communications, ensuring aligned branding, messaging and comply with Global Communications guidelines
8
Experience For Assistant Manager Internal Communications & Talent Engagement Resume
- Responsible for topic generation, article writing, editing, and proofreading for internal newsletter and intranet
- Success in building and leading a cohesive team and developing other communications professionals
- Comfortable dealing with ambiguity and possess a strategic approach to solving problems and communicating
- Bring creativity and out-of-the-box thinking to problem solving
- Responsible for managing a progressive, integrated internal communications strategy to drive common, consistent and integrated messaging across ADP Canada
- Manage communications resource sites on company intranet, refining templates and other tools as needed and keeping content up to date
- Demonstrable understanding of strategic internal and employer brand communications planning and execution
9
Experience For Associate Manager, Internal Communications Resume
- Discover and recommend new ways of engaging and inspiring teams across the company through innovative and optimized communication channels
- Ensure consistent messaging, branding, imagery and corporate identity
- Proactive and creative approach to communicating strategy and engaging audiences
- Conducts research and develops signature initiatives, including working with agency on creative content
- Creates content including but not limited to media, videos, and articles for digital platforms to magnify employer branding and thought leadership work
- Insights and opinions about what’s happening today and where the technology market is moving
- Enjoys being convivial and meeting new people
- Create executive level messaging in the appropriate voice and reflecting business strategies
- Executes internal email communication through the marketing automation system Pardot for University communication
10
Experience For Manager, Internal Communications Resume
- Lead the development of online publications and the organization’s intranet, including news and feature materials that support AET strategy/goals
- Contribute blog content for ERA Real Estate’s corporate blog “Owning the Fence”
- Cross Functional Awareness: Understands the role of other departments and how internal communications helps them achieve their differing objectives
- Oversee the planning, design, and delivery of a new company-wide internal communications platform
- Create and implement an editorial strategy for the platform, including the CEO Blog
- Help develop Site Leader communications, including quarterly communications toolkits
- Support employee communications process during quarterly earnings announcements
- Use innovative communications channels/tools and think outside the box in communicating with diverse audiences
List of Typical Skills For a Manager, Internal Communications Resume
1
Skills For Manager Internal Communications Resume
- Strong organizational skills required, including demonstrated ability to maintain production schedules and strictly adhere to multiple timelines and budgets
- Good team player with excellent written and verbal communications skills
- Demonstrated exceptional writing and messaging skills
- Superb writing skills and experience in editing
- Demonstrated skills in PC business software and navigating through intranet system tools
2
Skills For Program Manager, Internal Communications Resume
- Superb Communicator: Excellent verbal and written communication skills; possessing the ability to present complex information in an easy-to-understand manner
- Smart, savvy, a quick study with excellent interpersonal skills
- Excellent communication skills, verbal and written—obvious but not to be underestimated. We have a high bar
- Strong presentation skills (spoken, written, film)
- Demonstrated experience creating, leading, and measuring holistic employee communications initiatives
3
Skills For Assistant Manager Internal Communications & Talent Engagement Resume
- Superior verbal, written, and editing skills with a passion for storytelling and bringing all subject matter to life
- Demonstrated performance in communicating and shaping a strong and positive organizational brand via communications
- Exceptional writing skills, particularly in business, creative and marketing styles
- Skills working with multimidia, in order to create new way of communicating with impact
- Proven experience in strategic communication and business planning for large, complex organizations
- Thorough understanding of ITCAN’s business (field-force experience) and demonstrated strategic and people leadership
4
Skills For Associate Manager, Internal Communications Resume
- Passion for the job and for learning new skills
- Great relationship-building skills and the ability to work within a team environment across
- Manage projects effectively and within budget requirements, including preparation of project proposals
- Able to conduct research, write effectively in a variety of styles and formats, and work independently
- Effectively manage many different messages and create easily understood communication messages and materials for NUSA employees and HR employees
- Effectively manage many different messages and create easily understood communication messages and materials for employees
5
Skills For Manager, Internal Communications Resume
- Effectively manage multiple messages and create easily understood communications for employees
- Exceptional interpersonal and teamwork skills necessary
- Exceptional communication skills and abilities to represent our company in an extremely professional environment
- Business-orientation with strong experience in a global company
- Previous experience working in the Games, Publishing and/or Consumer Goods Industry
- Solid understanding of internal communication techniques and experience with change management best practices
- Management experience experience
6
Skills For Manager Internal Communications Resume
- Superior communication skills – verbal, written and visualization
- Strong MS Office experience includes MSWord, Excel and PowerPoint
- Exceptional organizational skills and able to manage multiple, concurrent deadlines under tight timelines
- Working understanding of and experience with Lean or other process improvement philosophies and methodologies desired
- Manage ongoing plan implementation – including communication writing, design, editing, translation, deployment and effectiveness measurement
- Experience managing external vendors including web/video conferencing and executing flawless virtual meetings
- Able to self-manage time and projects, prioritizing and balancing across multiple competing demands
- Strong working knowledge of Adobe creative suite, video editing software and the video production process
7
Skills For Program Manager, Internal Communications Resume
- Proven ability in working with senior executives on issues counseling, message development and presentation preparation
- Demonstrated passion for storytelling and strategizing that drives action and engagement
- Proven track-record of designing and implementing successful social media, engagement, and digital media strategies
- Experience working closely with senior management to help shape messaging and advise on internal and change communications
- Experience using marketing automation systems such as Pardot, Marketo or Eloqua
- Knowledge and/or experience of the mining sector and mining related issues
- Experience with internal communication tools, including Microsoft SharePoint 2013
- Successfully handle pressures and demands from multiple clients and competing priorities
- Be flexible and quickly adapt to successfully handle pressures and demands from multiple clients and competing priorities
8
Skills For Assistant Manager Internal Communications & Talent Engagement Resume
- Experience in internal communications in a mid-to large company setting
- Proven team player, willing to do whatever is needed to support the team and employees
- Be highly collaborative and have experience working across various divisions within a matrixed organization; knowledge of how to navigate various stakeholders
- Good understanding of Ericsson’s Networked Society strategy, Ericsson business & Ericsson’s brand ambition
- Experience using social media platforms and enterprise social network (e.g. Jive Software, Sharepoint) would be advantage
9
Skills For Associate Manager, Internal Communications Resume
- Experience in developing PR and communications plans
- Creative, outgoing, positive and organized with a strong ability to manage multiple projects at the same time
- Experience working within, or closely aligned with a global human resources organization on employee engagement strategies
- Leadership credibility evidenced by operating at all levels of an organization
- Speed and results orientation, while balancing the judgment and experience required in complex situations and issues
- Self-starter who is nimble, flexible, and comfortable working in an environment where priorities can shift quickly
10
Skills For Manager, Internal Communications Resume
- Strong ability to edit and proofread, including one’s own work
- Experience creating internal videos
- Professional experience as a communicator with the ability to create messaging and consult with credibility and confidence to all levels of the organization
- An uncompromising commitment to quality – and strong attention to detail
- Experience with managing intranets, online communities, and/or external websites
- Experience in writing for a variety of different audiences
- Broad functional experience in areas of communications, marketing, project management, change
List of Typical Responsibilities For a Manager, Internal Communications Resume
1
Responsibilities For Manager Internal Communications Resume
- Solid communications experience in a company or at agency with consumer goods clients
- Solid project and time management skills essential
- Proven experience is using marketing analytics to make informed communications decisions
- Exceptional time management skills in order to work on several projects at once, sometimes under pressure and often to tight deadlines
- Experience in building and executing initiatives in a corporate setting (or in consultation with corporations)
- Experience using content management systems (CMS) and basic content creation tools (e.g. wondershare, vyond)
- Strong knowledge of Facebook, Twitter, Instagram, YouTube and emerging platforms
2
Responsibilities For Program Manager, Internal Communications Resume
- Supports team strategic planning and recommendations—annual, seasonal, and divisional—in support of company and team imperatives and priorities
- Gather information across all the divisions about critical topics and priorities, and develop communication content based on this information
- Deep interest day-to-day news and long-term trends which impact the experience of working at Lyft
- Internal or corporate communications experience
- Measures effectiveness of communications channels and develop plans to increase / maintain readership / participation
- Experience in SharePoint and WordPress
3
Responsibilities For Assistant Manager Internal Communications & Talent Engagement Resume
- Work calmly and maintain good judgment in a fast-paced and dynamic environment
- Digital communications experience required
- Provide confident, strategic guidance to internal clients toward most effective communications to different employee audiences
- Demonstrated expertise in working with various multiple groups across the organization, leveraging flexibility and superior decision making
- Strong expertises in all areas of investor relations including the ability to project manage diverse projects and programs
4
Responsibilities For Associate Manager, Internal Communications Resume
- Experience in communications and program management
- Progressive experience in strategic internal communications
- 5-eyears of experience in a nonprofit or in-house internal communications role
- Determine overall effectiveness of communications in consideration of copy, design, and medium
- Manage a team of varied skill sets to include interns, junior and senior team members
- Experience in an internal communications role
- Experience in
- Experience in establishing and maintaining department and communications / public relations plans and budgets
- Experience in working with and providing communications counsel to staff at all levels of an organization
5
Responsibilities For Manager, Internal Communications Resume
- Experience in managing department staff and projects, and external resources
- Knowledge or experience in the health care or health insurance field
- Five years experience in similar positions
- Corporate communications experience in health care or a life sciences technology driven company
- Internal communications experience in large, complex organization
6
Responsibilities For Manager Internal Communications Resume
- Experience in internal communications measurement
- Proven success supporting and consulting with senior leaders in a large complex organization
- Prioritize multiple complex projects on tight deadlines, while paying careful attention to detail
- Strong relationship management capabilities to work across departments and levels
- Experience with Google Apps would be valuable, as this is an important platform for internal communications across the organization, globally
- Working in conjunction with other team members, write, edit and deliver content for various Biosciences, HR or other group/company-side initiatives
- Responsible for the production and maintenance of the Company’s employee facing internet messaging on the a-Live platform
7
Responsibilities For Program Manager, Internal Communications Resume
- Act as the main interface towards Regional and BU Order to Cash communication drivers – driving knowledge sharing
- Manage employee activations on programming during the year such as launches, awards events, among other initiatives
- Accountable for the writing, design, and development of communications & supporting materials
- Train the Trainer on the latest Learning and Development best practices including
- Assist Director of Corporate Communications with executing Company’s IC strategy and approach across the organization
- Manage digital platforms for internal employee engagement including intranet
- Amplifies our unique culture, employer branding and corporate social responsibility across digital and social channels
- Liaise closely with IT, Marketing, Legal and Global Corporate Communications for innovation, compliance, and content
8
Responsibilities For Assistant Manager Internal Communications & Talent Engagement Resume
- Exceptional ‘storytelling’ abilities and the ability to tailor and deliver messages to diverse clients
- Personal ease in a rapidly changing environment
- Sense of humor, fun, and the ability to bring out the best in others
- Support the company’s business objectives and strategy by communicating corporate initiatives in a dynamic, relevant, and current manner
- Maintain the internal communications calendar, seeking input from all functions
9
Responsibilities For Associate Manager, Internal Communications Resume
- Diversity and inclusion training
- Lead and engage people and teams as well as develop training programs where needed
- Deliver compelling and creative content that is aligned with the corporate business strategy and creative vision for each brand
- Successfully work with diverse Senior HR team and Ensuring Supply clients
- Lead the planning and flawless execution of function communications and champion change
10
Responsibilities For Manager, Internal Communications Resume
- Partners with Director and external team to respond to escalated issues, ensuring responses are brand and voice appropriate
- Encourage and develop opportunities/processes to support an integrated system-wide approach to internal news-gathering and dissemination
- Oversee annual editorial calendars for traditional and online internal communication in coordination with operating unit communications teams
- Serve as a communications consultant to operating unit and system departments on key projects and initiatives
- Understands context and storytelling to engage audiences with a topic or subject matter
- Communications plan drafting
- Product Knowledge training
- Develop and execute on highly innovative global internal communications strategies, messages and tactics that engage TaylorMade’s employee base
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